2024 Sustainability Report

Year: 2024
Published: 2025-04-29
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2023 2024 Report Pages
Environmental pollution liability insurance by China Continent Insurance RMB billion 2.7 1.99 17
Environmental pollution liability insurance projects by China Continent Insurance projects 1361 17
Estimated reduction in nitrogen oxide emissions by nuclear power plants compared to coal-fired power generation tons 940000 55
Estimated reduction in sulfur dioxide emissions by nuclear power plants compared to coal-fired power generation tons 1080000 55

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 2024 Report Pages
Emission Factor for Hong Kong Grid System kgCO2e/kWh 0.66 134
Emission Factor for Singapore Grid kgCO2e/kWh 0.412 134
Emission Factor for State Grid Corporation of China kgCO2e/kWh 0.5366 134
Emission Factor for UK National Grid kgCO2e/kWh 0.20705 134
Estimated reduction in carbon dioxide emissions by nuclear power plants compared to coal-fired power generation tons 334000000 55
Intensity of GHG emissions (Scopes 1 & 2) kgCO2e/RMB10000 of revenue 4.71 3.03 39
Scope 1 GHG emissions tCO2e 7074.21 10046.26 39
Scope 2 GHG emissions tCO2e 44468.47 25716.37 39
Scope 3 GHG emissions tCO2e 640.49 39
Total GHG emissions (Scope 1 & 2) tCO2e 51542.68 35762.63 39

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 2024 Report Pages
Discarded computer (unit: set) set 4013 6670 2728 47
Dry battery (unit: piece) piece 7579 5262 20068 47
Waste light tube (unit: piece) piece 20298 15899 12371 47

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 2024 Report Pages
Kitchen waste (unit: ton) ton 652.4 481.63 375.04 47
Office waste (unit: ton) ton 1990.52 1887.9 1477.25 47
Waste ink box (unit: piece) piece 12450 11549 8539 47
Waste toner cartridges (unit: piece) piece 16037 15025 11982 47

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2023 2024 Report Pages
Risk protection provided by China Continent Insurance government-supported inclusive health insurance RMB trillion 4.1 17
Risk protection provided by China Continent Insurance government-supported inclusive life insurance RMB trillion 4.1 17
Risk protection provided by China Re Life ceded insurance projects RMB trillion 115 17

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 2024 Report Pages
China Re Building Data Centre PUE value (server room) 1.7 46
Electricity consumption (unit: kWh) kWh 46488311 45648108.95 44895023.85 47
Estimated reduction in standard coal use by nuclear power plants compared to coal-fired power generation tons 128000000 55
Gasoline consumption (unit: L) L 3449228.92 2999838.43 4163697.94 47
Kayuan Data Centre energy consumption MWh 7530 7704 8171 46
Natural gas consumption (unit: m³) m³ 145923 256142.3 254028 47
Number of hydroelectricity projects covered by China Re P&C projects hundreds 17
Purchased heat (unit: GJ) GJ 78899.52 72919.11 16111.19 47
Share of national electricity generation contributed by nuclear power units underwritten by CNIP % 4.73 55
Share of national installed capacity contributed by nuclear power units underwritten by CNIP % 1.82 55

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 2024 Report Pages
Water consumption (unit: ton) ton 513095.16 609607.78 520759 47
Year-on-year decrease in water consumption in China Re Building % -7 44

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2024 Report Pages
China Re Building Data Centre energy consumption for cooling reduction compared to September 2023 kWh 3091 46
Sheets of paper saved by online OA system and eWork platform sheets 182023 46

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2022 2023 2024 Report Pages
Office paper consumption (unit: kg) kg 336279.03 309241.98 292952.83 47

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2023 2024 Report Pages
Coverage amount for technical equipment insurance by China Continent Insurance RMB billion 6.58 17
Coverage amount for under-construction metro, light rail, railway and other projects by China Continent Insurance RMB billion 50.2 37.3 17

Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.

Indicator Unit 2023 2024 Report Pages
Number of onshore wind power and photovoltaic projects covered by China Re P&C projects 2000 17
Number of onshore wind power operation insurance projects covered by China Re P&C projects (over a hundred) 100 17
Number of operating nuclear power plant units in China covered by CNIP insurance units 59 55
Number of operating nuclear power plants in China covered by CNIP insurance plants 20 55

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2024 Report Pages
Board age group 35-54 number of board members 1 112
Board age group 46-55 number of board members 3 112
Board age group 56-65 number of board members 4 112
Board age group 66 and above number of board members 1 112
Board gender diversity - Female number of board members 4 112
Board gender diversity - Male number of board members 5 112
Board length of service 1-5 years number of board members 7 112
Board length of service 6-10 years number of board members 2 112
Cumulative agricultural reinsurance coverage for agriculture, rural areas, and rural residents billion RMB 290 16
Number of Labour Union Committee and Finance Review Committee meetings held (China Re P&C) meetings 12 86
Number of backbone claim handlers mobilized by China Continent Insurance for disaster relief work in Hainan 24 85
Number of employee representatives’ meetings held (China Re AMC) meetings 7 86
Number of employee representatives’ meetings held (China Re P&C) meetings 8 86
Number of employee representatives’ meetings held (China Re) meetings 4 86
Number of people provided with health insurance and accident insurance in Xunhua County, Qinghai Province people 26000 64
Proportion of employees who joined the trade union organisation in the group company percent 100% 86
Total assets RMB millions, billion RMB 508.347 6, 112
Total compensation funds paid through anti-return to poverty insurance million RMB 115.08 64

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2024 Report Pages
Total number of employees hired employees 49040 86

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2023 2024 Report Pages
Work-related fatalities (persons) persons 2 1 89
Work-related fatality rate (%) % <0.01 <0.01 89

Lost days due to work injury.

Indicator Unit 2022 2023 2024 Report Pages
Lost workdays due to work-related injury (days) days 551 1481 1783 89

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2024 Report Pages
Cumulative number of risk reduction suggestions provided by CNIP to domestic nuclear power operators suggestions more than 1300 55

Number of suppliers by geographical region.

Indicator Unit 2023 2024 Report Pages
Agricultural insurance business provinces provinces 32 34 16
Agricultural insurance business regions regions 372 407 16
Credit guarantee insurance - Number of power sales companies covered 10000 50
Credit guarantee insurance - Number of power trading centers covered 20 50
Credit guarantee insurance - Power sales market-based trading volume billion kWh 30 50
Number of overseas nuclear power units reinsurance service underwritten by CNIP units more than 300 55
Purchased products from poverty stricken areas million RMB 7.5735 7.33 16
Value of state-owned nuclear-related assets insured by CNIP RMB over 1000000000000 55

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Indicator Unit 2023 2024 Report Pages
Number of cities with new metro projects with risk protection by China Re P&C cities 8 17
Number of new metro projects with risk protection by China Re P&C projects 18 17
Property risk coverage for photovoltaic, wind power, and hydropower companies companies 31957 50
Property risk protection for photovoltaic, wind power and hydroelectricity enterprises by China Continent Insurance enterprises 8004 31957 17

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2023 2024 Report Pages
Blood pressure compliance rate of patients (project) % 68 64
Blood pressure measurement rate of patients (project) more than half 64
Case closure rate for claims handled by Huatai Insurance Agency for typhoon Bebinca 80% 85
Complaints per RMB100 million of premium (China Continent Insurance) complaints/RMB100 million premium 1.33 102
Customer satisfaction with claim closure follow-ups (NPS) (China Continent Insurance) % 82.43% 102
Customer satisfaction with follow-up calls after auto insurance claims (China Continent Insurance) % 99.49% 102
Customer satisfaction with on-site follow-up after auto insurance claims (China Continent Insurance) % 98.23% 102
Customer satisfaction with the handling of issues by call center agents (China Continent Insurance) % 99.71% 102
Number of claims handled by Huatai Insurance Agency for typhoon Bebinca 646 85
Number of claims made for insurance including those for earthquake disasters claims 6493 64

Description of quality assurance process and recall procedures.

Indicator Unit 2023 2024 Report Pages
Construction risk coverage for related projects projects 1882 50
Customer satisfaction measurement % 99.5% 102
Technical equipment insurance for ship and marine engineering, rail transit and electronic medical by China Continent Insurance projects 32 17

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2023 2024 Report Pages
Cumulative reinsurance coverage for agricultural and rural insurance sector billion RMB 600 16
Cumulative risk protection for plantation, breeding and forestry industries billion RMB 7.6 83.114 16
Weighted average return on equity % 10.74 112

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2023 2024 Report Pages
Board professional background - Accounting number of board members 1 112
Board professional background - Business Management number of board members 1 112
Board professional background - Economics number of board members 6 112
Board professional background - Law number of board members 1 112
Board professional background - Public Administration number of board members 1 112
Board professional background - Statistics number of board members 1 112
Engineering insurances for middle section of Sichuan-Tibet Railway, East West Axis of Xiong'an and other projects by China Continent Insurance RMB billion 140 17
Engineering risk protection for related projects by China Continent Insurance projects 929 1882 17
Shipping pollution liability insurance by China Continent Insurance RMB billion 3.77 17

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2023 2024 Report Pages
Assisted in selling products from poverty-stricken areas million RMB 1.69 3.01 16
Insurance coverage for under-construction metro, light rail, railway and other projects by China Continent Insurance projects 85 85 17
Insurance revenue RMB millions, billion RMB 101.363 6, 112
Number of adjusters mobilized by Huatai Insurance Agency for typhoon Bebinca response 30 85
Number of beneficiaries of medical assistance project people 7500 64
Number of health insurance products for people's livelihood launched by China Re Life products 26 17
Number of institutions involved in Huatai Insurance Agency typhoon Bebinca response 6 85
Number of poverty alleviation officials included in consolation activities (China Continent Insurance) officials 31 87

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2023 2024 Report Pages
Compensated assistance funds in the form of 'lamian loans' million RMB 1.805 5.25 16
Cumulative amount of claims paid by China Continent Insurance for typhoon Yagi million RMB 200 85
Cumulative amount of claims paid by China Continent Insurance for typhoons Bebinca, Pulasan, Trami, and Kong-rey million RMB 90 85
Final dividend distributed for the year ended 31 December 2024 billion RMB 2.124 112
Insurance coverage for new infrastructure by China Continent Insurance RMB billion 200 17
Number of branches involved in China Continent Insurance disaster relief support team in Hainan 9 85
Number of ceded insurance projects supported by China Re Life projects 128 17
Number of consolation activities for employees in difficulty and their families and poverty alleviation officials organised during Spring Festival (China Continent Insurance) activities 328 87
Number of people benefiting from anti-return to poverty insurance people (accumulative) 200000 64
Number of people served by China Continent Insurance government-supported inclusive health insurance million people, people 108080000 17
Number of people served by China Continent Insurance government-supported inclusive life insurance people 97520000 17
Number of people served by China Re Life ceded insurance projects people 127650000 17
Total amount for consolation activities during Spring Festival (China Continent Insurance) RMB 773000 87
Uncompensated assistance funds million RMB 1.2154 1.62 16
Uncompensated assistance funds in Xunhua County million RMB 8 8 16
Uncompensated assistance funds voluntarily donated by employees million RMB 0.1 16

The types of emissions and respective emissions data.

Standard Indicator Unit 2024
NOâ‚“ Emissions tons 940000
SOâ‚“ Emissions tons 1080000

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023 2024
Direct GHG Emissions (Scope 1) tCO2e 7074.21 10046.26
Indirect Energy Emissions (Scope 2) tCO2e 44468.47 25716.37
Total GHG Emissions tCO2e 51542.68 35762.63
Total GHG Emissions Intensity (By Revenue) kgCO2e/RMB10000 of revenue 4.71 3.03
Total Other Indirect Energy Emissions (Scope 3) tCO2e 640.49

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023 2024
Hazardous Waste (Electronic and IT Equipment) set 4013 6670 2728
Hazardous Waste (Office) piece 20298 15899 12371
Hazardous Waste (Used Batteries) piece 7579 5262 20068

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023 2024
Non-Hazardous Waste (Kitchen Waste) ton 652.4 481.63 375.04
Non-Hazardous Waste (Office Waste) ton 1990.52 1887.9 1477.25
Total Non-Hazardous Waste Intensity (By Revenue) kg/RMB10000 of revenue

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit
CO2 Emissions Reduction Compared to Last Year million tons

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023 2024
Comprehensive Energy Consumption Intensity (By Revenue) kgce/RMB10000 of revenue 0.92
Gasoline Consumption L 3449228.92 2999838.43 4163697.94
Natural Gas Consumption m³ 145923 256142.3 254028
Purchased Electricity kWh 46488311 45648108.95 44895023.85
Purchased Heating GJ 78899.52 72919.11 16111.19

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023 2024
Water Consumption ton 513095.16 609607.78 520759
Water Withdrawal Intensity kg/RMB10000 of revenue

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2024
Energy Consumption Reduction Compared to Last Year kWh 3091

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2022 2023 2024
Packaging Material Consumption (Paper) tons 336.27903 309.24198 292.95283

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Standard Indicator Unit 2023 2024
Total Investment in Ecological Restoration RMB billion 56.78 37.3

Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.

Standard Indicator Unit
Investment in Climate Change Management RMB trillion

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2024
Number of Contractors employees 27555
Number of Employees Aged 30-50 employees 15301
Number of Employees Aged Above 50 employees 2486
Number of Employees Aged Below 30 employees 9808
Number of Employees in Mainland China employees 27012
Number of Employees in Overseas employees 583
Number of Female Employees employees 14296
Number of General Employees employees 26734
Number of Interns employees 149
Number of Male Employees employees 13299
Number of Middle Management Employees employees 759
Number of Senior Management Employees employees 102
Number of Temporary Workers employees 20845
Number of Total Employees employees 27595
Percentage of Employees in Mainland China percent 97.88729842362747
Percentage of Employees in Overseas percent 2.112701576372531
Percentage of Female Employees percent 51.80648668236999
Percentage of Male Employees percent 48.19351331763001

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2024
Turnover Rate of Employees Aged 30-50 % 7.06
Turnover Rate of Employees Aged Above 50 % 5.55
Turnover Rate of Employees Aged Below 30 % 12.96
Turnover Rate of Employees in Mainland China % 8.8
Turnover Rate of Employees in Overseas % 13.56
Turnover Rate of Female Employees % 8.14
Turnover Rate of Male Employees % 9.79

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2023 2024
Number of Work-related Fatalities persons 2 1
Work-related Fatalities Rate % <0.01 <0.01

Lost days due to work injury.

Standard Indicator Unit 2022 2023 2024
Lost Days Due to Work-related Injuries days 551 1481 1783

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit
Percentage of Employees Trained %
Percentage of Trained Female Employees %
Percentage of Trained General Employees %
Percentage of Trained Male Employees %
Percentage of Trained Middle Management %
Percentage of Trained Senior Management %

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit
Average Training Hours (Female) hours
Average Training Hours (General Employees) hours
Average Training Hours (Male) hours
Average Training Hours (Middle Management) hours
Average Training Hours (Senior Management) hours

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Standard Indicator Unit
Percentage of Recalled Products for Safety and Health Reasons

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2024
Complaints Handling Rate % 80
Satisfaction Rate of Customer Complaint Handling % 82.43

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2023 2024
Investment in Targeted Poverty Alleviation million RMB 8 1.62
Number of Employees Participating in Volunteer Activities members 120
Number of Volunteer Activities Sessions activities 328
Total Public Welfare Donations million RMB 0.1