2024 Sustainability Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Environmental pollution liability insurance by China Continent Insurance | RMB billion | 2.7 | 1.99 | 17 |
| Environmental pollution liability insurance projects by China Continent Insurance | projects | 1361 | 17 | |
| Estimated reduction in nitrogen oxide emissions by nuclear power plants compared to coal-fired power generation | tons | 940000 | 55 | |
| Estimated reduction in sulfur dioxide emissions by nuclear power plants compared to coal-fired power generation | tons | 1080000 | 55 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Emission Factor for Hong Kong Grid System | kgCO2e/kWh | 0.66 | 134 | ||
| Emission Factor for Singapore Grid | kgCO2e/kWh | 0.412 | 134 | ||
| Emission Factor for State Grid Corporation of China | kgCO2e/kWh | 0.5366 | 134 | ||
| Emission Factor for UK National Grid | kgCO2e/kWh | 0.20705 | 134 | ||
| Estimated reduction in carbon dioxide emissions by nuclear power plants compared to coal-fired power generation | tons | 334000000 | 55 | ||
| Intensity of GHG emissions (Scopes 1 & 2) | kgCO2e/RMB10000 of revenue | 4.71 | 3.03 | 39 | |
| Scope 1 GHG emissions | tCO2e | 7074.21 | 10046.26 | 39 | |
| Scope 2 GHG emissions | tCO2e | 44468.47 | 25716.37 | 39 | |
| Scope 3 GHG emissions | tCO2e | 640.49 | 39 | ||
| Total GHG emissions (Scope 1 & 2) | tCO2e | 51542.68 | 35762.63 | 39 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Discarded computer (unit: set) | set | 4013 | 6670 | 2728 | 47 |
| Dry battery (unit: piece) | piece | 7579 | 5262 | 20068 | 47 |
| Waste light tube (unit: piece) | piece | 20298 | 15899 | 12371 | 47 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Kitchen waste (unit: ton) | ton | 652.4 | 481.63 | 375.04 | 47 |
| Office waste (unit: ton) | ton | 1990.52 | 1887.9 | 1477.25 | 47 |
| Waste ink box (unit: piece) | piece | 12450 | 11549 | 8539 | 47 |
| Waste toner cartridges (unit: piece) | piece | 16037 | 15025 | 11982 | 47 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Risk protection provided by China Continent Insurance government-supported inclusive health insurance | RMB trillion | 4.1 | 17 | |
| Risk protection provided by China Continent Insurance government-supported inclusive life insurance | RMB trillion | 4.1 | 17 | |
| Risk protection provided by China Re Life ceded insurance projects | RMB trillion | 115 | 17 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| China Re Building Data Centre PUE value (server room) | 1.7 | 46 | |||
| Electricity consumption (unit: kWh) | kWh | 46488311 | 45648108.95 | 44895023.85 | 47 |
| Estimated reduction in standard coal use by nuclear power plants compared to coal-fired power generation | tons | 128000000 | 55 | ||
| Gasoline consumption (unit: L) | L | 3449228.92 | 2999838.43 | 4163697.94 | 47 |
| Kayuan Data Centre energy consumption | MWh | 7530 | 7704 | 8171 | 46 |
| Natural gas consumption (unit: m³) | m³ | 145923 | 256142.3 | 254028 | 47 |
| Number of hydroelectricity projects covered by China Re P&C | projects | hundreds | 17 | ||
| Purchased heat (unit: GJ) | GJ | 78899.52 | 72919.11 | 16111.19 | 47 |
| Share of national electricity generation contributed by nuclear power units underwritten by CNIP | % | 4.73 | 55 | ||
| Share of national installed capacity contributed by nuclear power units underwritten by CNIP | % | 1.82 | 55 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Water consumption (unit: ton) | ton | 513095.16 | 609607.78 | 520759 | 47 |
| Year-on-year decrease in water consumption in China Re Building | % | -7 | 44 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| China Re Building Data Centre energy consumption for cooling reduction compared to September 2023 | kWh | 3091 | 46 |
| Sheets of paper saved by online OA system and eWork platform | sheets | 182023 | 46 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Office paper consumption (unit: kg) | kg | 336279.03 | 309241.98 | 292952.83 | 47 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Coverage amount for technical equipment insurance by China Continent Insurance | RMB billion | 6.58 | 17 | |
| Coverage amount for under-construction metro, light rail, railway and other projects by China Continent Insurance | RMB billion | 50.2 | 37.3 | 17 |
Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Number of onshore wind power and photovoltaic projects covered by China Re P&C | projects | 2000 | 17 | |
| Number of onshore wind power operation insurance projects covered by China Re P&C | projects (over a hundred) | 100 | 17 | |
| Number of operating nuclear power plant units in China covered by CNIP insurance | units | 59 | 55 | |
| Number of operating nuclear power plants in China covered by CNIP insurance | plants | 20 | 55 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Board age group 35-54 | number of board members | 1 | 112 |
| Board age group 46-55 | number of board members | 3 | 112 |
| Board age group 56-65 | number of board members | 4 | 112 |
| Board age group 66 and above | number of board members | 1 | 112 |
| Board gender diversity - Female | number of board members | 4 | 112 |
| Board gender diversity - Male | number of board members | 5 | 112 |
| Board length of service 1-5 years | number of board members | 7 | 112 |
| Board length of service 6-10 years | number of board members | 2 | 112 |
| Cumulative agricultural reinsurance coverage for agriculture, rural areas, and rural residents | billion RMB | 290 | 16 |
| Number of Labour Union Committee and Finance Review Committee meetings held (China Re P&C) | meetings | 12 | 86 |
| Number of backbone claim handlers mobilized by China Continent Insurance for disaster relief work in Hainan | 24 | 85 | |
| Number of employee representatives’ meetings held (China Re AMC) | meetings | 7 | 86 |
| Number of employee representatives’ meetings held (China Re P&C) | meetings | 8 | 86 |
| Number of employee representatives’ meetings held (China Re) | meetings | 4 | 86 |
| Number of people provided with health insurance and accident insurance in Xunhua County, Qinghai Province | people | 26000 | 64 |
| Proportion of employees who joined the trade union organisation in the group company | percent | 100% | 86 |
| Total assets | RMB millions, billion RMB | 508.347 | 6, 112 |
| Total compensation funds paid through anti-return to poverty insurance | million RMB | 115.08 | 64 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Total number of employees hired | employees | 49040 | 86 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Work-related fatalities (persons) | persons | 2 | 1 | 89 |
| Work-related fatality rate (%) | % | <0.01 | <0.01 | 89 |
Lost days due to work injury.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Lost workdays due to work-related injury (days) | days | 551 | 1481 | 1783 | 89 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Cumulative number of risk reduction suggestions provided by CNIP to domestic nuclear power operators | suggestions | more than 1300 | 55 |
Number of suppliers by geographical region.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Agricultural insurance business provinces | provinces | 32 | 34 | 16 |
| Agricultural insurance business regions | regions | 372 | 407 | 16 |
| Credit guarantee insurance - Number of power sales companies covered | 10000 | 50 | ||
| Credit guarantee insurance - Number of power trading centers covered | 20 | 50 | ||
| Credit guarantee insurance - Power sales market-based trading volume | billion kWh | 30 | 50 | |
| Number of overseas nuclear power units reinsurance service underwritten by CNIP | units | more than 300 | 55 | |
| Purchased products from poverty stricken areas | million RMB | 7.5735 | 7.33 | 16 |
| Value of state-owned nuclear-related assets insured by CNIP | RMB | over 1000000000000 | 55 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Number of cities with new metro projects with risk protection by China Re P&C | cities | 8 | 17 | |
| Number of new metro projects with risk protection by China Re P&C | projects | 18 | 17 | |
| Property risk coverage for photovoltaic, wind power, and hydropower companies | companies | 31957 | 50 | |
| Property risk protection for photovoltaic, wind power and hydroelectricity enterprises by China Continent Insurance | enterprises | 8004 | 31957 | 17 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Blood pressure compliance rate of patients (project) | % | 68 | 64 | |
| Blood pressure measurement rate of patients (project) | more than half | 64 | ||
| Case closure rate for claims handled by Huatai Insurance Agency for typhoon Bebinca | 80% | 85 | ||
| Complaints per RMB100 million of premium (China Continent Insurance) | complaints/RMB100 million premium | 1.33 | 102 | |
| Customer satisfaction with claim closure follow-ups (NPS) (China Continent Insurance) | % | 82.43% | 102 | |
| Customer satisfaction with follow-up calls after auto insurance claims (China Continent Insurance) | % | 99.49% | 102 | |
| Customer satisfaction with on-site follow-up after auto insurance claims (China Continent Insurance) | % | 98.23% | 102 | |
| Customer satisfaction with the handling of issues by call center agents (China Continent Insurance) | % | 99.71% | 102 | |
| Number of claims handled by Huatai Insurance Agency for typhoon Bebinca | 646 | 85 | ||
| Number of claims made for insurance including those for earthquake disasters | claims | 6493 | 64 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Construction risk coverage for related projects | projects | 1882 | 50 | |
| Customer satisfaction measurement | % | 99.5% | 102 | |
| Technical equipment insurance for ship and marine engineering, rail transit and electronic medical by China Continent Insurance | projects | 32 | 17 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Cumulative reinsurance coverage for agricultural and rural insurance sector | billion RMB | 600 | 16 | |
| Cumulative risk protection for plantation, breeding and forestry industries | billion RMB | 7.6 | 83.114 | 16 |
| Weighted average return on equity | % | 10.74 | 112 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Board professional background - Accounting | number of board members | 1 | 112 | |
| Board professional background - Business Management | number of board members | 1 | 112 | |
| Board professional background - Economics | number of board members | 6 | 112 | |
| Board professional background - Law | number of board members | 1 | 112 | |
| Board professional background - Public Administration | number of board members | 1 | 112 | |
| Board professional background - Statistics | number of board members | 1 | 112 | |
| Engineering insurances for middle section of Sichuan-Tibet Railway, East West Axis of Xiong'an and other projects by China Continent Insurance | RMB billion | 140 | 17 | |
| Engineering risk protection for related projects by China Continent Insurance | projects | 929 | 1882 | 17 |
| Shipping pollution liability insurance by China Continent Insurance | RMB billion | 3.77 | 17 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Assisted in selling products from poverty-stricken areas | million RMB | 1.69 | 3.01 | 16 |
| Insurance coverage for under-construction metro, light rail, railway and other projects by China Continent Insurance | projects | 85 | 85 | 17 |
| Insurance revenue | RMB millions, billion RMB | 101.363 | 6, 112 | |
| Number of adjusters mobilized by Huatai Insurance Agency for typhoon Bebinca response | 30 | 85 | ||
| Number of beneficiaries of medical assistance project | people | 7500 | 64 | |
| Number of health insurance products for people's livelihood launched by China Re Life | products | 26 | 17 | |
| Number of institutions involved in Huatai Insurance Agency typhoon Bebinca response | 6 | 85 | ||
| Number of poverty alleviation officials included in consolation activities (China Continent Insurance) | officials | 31 | 87 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Compensated assistance funds in the form of 'lamian loans' | million RMB | 1.805 | 5.25 | 16 |
| Cumulative amount of claims paid by China Continent Insurance for typhoon Yagi | million RMB | 200 | 85 | |
| Cumulative amount of claims paid by China Continent Insurance for typhoons Bebinca, Pulasan, Trami, and Kong-rey | million RMB | 90 | 85 | |
| Final dividend distributed for the year ended 31 December 2024 | billion RMB | 2.124 | 112 | |
| Insurance coverage for new infrastructure by China Continent Insurance | RMB billion | 200 | 17 | |
| Number of branches involved in China Continent Insurance disaster relief support team in Hainan | 9 | 85 | ||
| Number of ceded insurance projects supported by China Re Life | projects | 128 | 17 | |
| Number of consolation activities for employees in difficulty and their families and poverty alleviation officials organised during Spring Festival (China Continent Insurance) | activities | 328 | 87 | |
| Number of people benefiting from anti-return to poverty insurance | people (accumulative) | 200000 | 64 | |
| Number of people served by China Continent Insurance government-supported inclusive health insurance | million people, people | 108080000 | 17 | |
| Number of people served by China Continent Insurance government-supported inclusive life insurance | people | 97520000 | 17 | |
| Number of people served by China Re Life ceded insurance projects | people | 127650000 | 17 | |
| Total amount for consolation activities during Spring Festival (China Continent Insurance) | RMB | 773000 | 87 | |
| Uncompensated assistance funds | million RMB | 1.2154 | 1.62 | 16 |
| Uncompensated assistance funds in Xunhua County | million RMB | 8 | 8 | 16 |
| Uncompensated assistance funds voluntarily donated by employees | million RMB | 0.1 | 16 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| NOâ‚“ Emissions | tons | 940000 |
| SOâ‚“ Emissions | tons | 1080000 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 7074.21 | 10046.26 |
| Indirect Energy Emissions (Scope 2) | tCO2e | 44468.47 | 25716.37 |
| Total GHG Emissions | tCO2e | 51542.68 | 35762.63 |
| Total GHG Emissions Intensity (By Revenue) | kgCO2e/RMB10000 of revenue | 4.71 | 3.03 |
| Total Other Indirect Energy Emissions (Scope 3) | tCO2e | 640.49 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Hazardous Waste (Electronic and IT Equipment) | set | 4013 | 6670 | 2728 |
| Hazardous Waste (Office) | piece | 20298 | 15899 | 12371 |
| Hazardous Waste (Used Batteries) | piece | 7579 | 5262 | 20068 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Non-Hazardous Waste (Kitchen Waste) | ton | 652.4 | 481.63 | 375.04 |
| Non-Hazardous Waste (Office Waste) | ton | 1990.52 | 1887.9 | 1477.25 |
| Total Non-Hazardous Waste Intensity (By Revenue) | kg/RMB10000 of revenue |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| CO2 Emissions Reduction Compared to Last Year | million tons |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Comprehensive Energy Consumption Intensity (By Revenue) | kgce/RMB10000 of revenue | 0.92 | ||
| Gasoline Consumption | L | 3449228.92 | 2999838.43 | 4163697.94 |
| Natural Gas Consumption | m³ | 145923 | 256142.3 | 254028 |
| Purchased Electricity | kWh | 46488311 | 45648108.95 | 44895023.85 |
| Purchased Heating | GJ | 78899.52 | 72919.11 | 16111.19 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Water Consumption | ton | 513095.16 | 609607.78 | 520759 |
| Water Withdrawal Intensity | kg/RMB10000 of revenue |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Energy Consumption Reduction Compared to Last Year | kWh | 3091 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Packaging Material Consumption (Paper) | tons | 336.27903 | 309.24198 | 292.95283 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Total Investment in Ecological Restoration | RMB billion | 56.78 | 37.3 |
Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.
| Standard Indicator | Unit |
|---|---|
| Investment in Climate Change Management | RMB trillion |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Contractors | employees | 27555 |
| Number of Employees Aged 30-50 | employees | 15301 |
| Number of Employees Aged Above 50 | employees | 2486 |
| Number of Employees Aged Below 30 | employees | 9808 |
| Number of Employees in Mainland China | employees | 27012 |
| Number of Employees in Overseas | employees | 583 |
| Number of Female Employees | employees | 14296 |
| Number of General Employees | employees | 26734 |
| Number of Interns | employees | 149 |
| Number of Male Employees | employees | 13299 |
| Number of Middle Management Employees | employees | 759 |
| Number of Senior Management Employees | employees | 102 |
| Number of Temporary Workers | employees | 20845 |
| Number of Total Employees | employees | 27595 |
| Percentage of Employees in Mainland China | percent | 97.88729842362747 |
| Percentage of Employees in Overseas | percent | 2.112701576372531 |
| Percentage of Female Employees | percent | 51.80648668236999 |
| Percentage of Male Employees | percent | 48.19351331763001 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 7.06 |
| Turnover Rate of Employees Aged Above 50 | % | 5.55 |
| Turnover Rate of Employees Aged Below 30 | % | 12.96 |
| Turnover Rate of Employees in Mainland China | % | 8.8 |
| Turnover Rate of Employees in Overseas | % | 13.56 |
| Turnover Rate of Female Employees | % | 8.14 |
| Turnover Rate of Male Employees | % | 9.79 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Number of Work-related Fatalities | persons | 2 | 1 |
| Work-related Fatalities Rate | % | <0.01 | <0.01 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 551 | 1481 | 1783 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit |
|---|---|
| Percentage of Employees Trained | % |
| Percentage of Trained Female Employees | % |
| Percentage of Trained General Employees | % |
| Percentage of Trained Male Employees | % |
| Percentage of Trained Middle Management | % |
| Percentage of Trained Senior Management | % |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit |
|---|---|
| Average Training Hours (Female) | hours |
| Average Training Hours (General Employees) | hours |
| Average Training Hours (Male) | hours |
| Average Training Hours (Middle Management) | hours |
| Average Training Hours (Senior Management) | hours |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Standard Indicator | Unit |
|---|---|
| Percentage of Recalled Products for Safety and Health Reasons |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Complaints Handling Rate | % | 80 |
| Satisfaction Rate of Customer Complaint Handling | % | 82.43 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Investment in Targeted Poverty Alleviation | million RMB | 8 | 1.62 |
| Number of Employees Participating in Volunteer Activities | members | 120 | |
| Number of Volunteer Activities Sessions | activities | 328 | |
| Total Public Welfare Donations | million RMB | 0.1 |