2024 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Nitrogen oxide (NOx) emissions | Kilogrammes, kg | 6456.01 | 5580.77 | 4124.65 | 78, 123 |
| Particulate matter emissions | Kilogrammes, kg | 618.61 | 534.75 | 395.22 | 78, 123 |
| Sulfur oxides (SOx) emissions | kg | 8.66 | 78 | ||
| Sulphur oxides (SOx) emissions | Kilogrammes | 7.99 | 10.25 | 8.66 | 123 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Greenhouse gas emission intensity | tCO₂eq/HK$ million | 4.8 | 81 | ||
| Greenhouse gas emissions intensity | tCO₂: eq/HK$ million | 1.39 | 4.25 | 4.8 | 123 |
| Scope 1: Greenhouse gas emissions | tCO₂eq | 6711.57 | 81 | ||
| Scope 1: greenhouse gas emissions | tCO₂: eq | 5321.5 | 5941.03 | 6711.57 | 123 |
| Scope 2: Greenhouse gas emissions | tCO₂eq | 68085.98 | 81 | ||
| Scope 2: greenhouse gas emissions | tCO₂: eq | 38271.04 | 61332.91 | 68085.98 | 123 |
| Total greenhouse gas emissions | tCO₂: eq, tCO₂eq | 43592.54 | 67273.94 | 74797.55 | 81, 123 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Abandoned electrical and electronic equipment | Sets | 667 | 1306 | 959 | 123 |
| Fluorescent tubes or energy-saving lamps with mercury | Tubes | 17251 | 19282 | 15612 | 123 |
| Hazardous waste intensity | Kilogrammes/HK$ million, kg/HK$ million | 0.38 | 0.94 | 0.76 | 78, 123 |
| Printer cartridge used | Units | 4027 | 4679 | 3834 | 123 |
| Total hazardous waste | Kilogrammes, kg | 11904.86 | 14885.52 | 11851.82 | 78, 123 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Bricks (Use of Resources) | Cubic metres | 1123570.8 | 150898.01 | 106687.11 | 124 |
| Construction waste (Total non-hazardous waste produced) | Tonnes | 62299.44 | 88621.65 | 148812.96 | 124 |
| Earth recycled (Total non-hazardous wastes recycled) | Cubic metres | 645677.26 | 152978 | 176005.14 | 124 |
| Glass recycled (Total non-hazardous wastes recycled) | Kilogrammes | 54376.1 | 103254.52 | 60260.03 | 124 |
| Kitchen waste (Total non-hazardous waste produced) | Tonnes | 597.94 | 655.78 | 1390.65 | 124 |
| Metals recycled (Total non-hazardous wastes recycled) | Kilogrammes | 91235 | 4768.8 | 57569.86 | 124 |
| Non-hazardous waste intensity | Tonnes/HK$ million, tonne/HK$ million | 2 | 5.65 | 9.66 | 78, 124 |
| Plastic recycled (Total non-hazardous wastes recycled) | Kilogrammes | 14721 | 19739.26 | 20227.68 | 124 |
| Total non-hazardous waste | Tonnes, tonne | 63083.44 | 89458.01 | 150421.11 | 78, 124 |
| Wastepaper (Total non-hazardous waste produced) | Tonnes | 186.06 | 180.58 | 217.5 | 124 |
| Wastepaper recycled (Total non-hazardous wastes recycled) | Kilogrammes | 44435.37 | 83108.1 | 57260.32 | 124 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2030 | Report Pages |
|---|---|---|---|
| Carbon emissions intensity per unit of revenue reduction target (compared to 2022) | % | 15 | 67 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Annual recovery of kitchen waste oil and water at UpperHills | tons | 120 | 67 | ||
| Electrical and electronic equipment (e.g. computer) recycled (Total hazardous wastes recycled) | Sets | 1580 | 1093 | 596 | 124 |
| Reinforcing steel recycled (Total non-hazardous wastes recycled) | Tonnes | 5968.07 | 1327.82 | 675.62 | 124 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Concrete (Use of Resources) | Cubic metres | 1820242.59 | 1154341.34 | 968002.15 | 124 |
| Diesel oil (Energy consumption in total and intensity) | Litres | 75430.84 | 60092.38 | 40066.04 | 124 |
| Energy consumption intensity | Megawatt hours/HK$ million | 10.05 | 81 | ||
| Energy consumption intensity (Energy consumption in total and intensity) | Megawatt hours/HK$ million | 2.89 | 4.23 | 10.05 | 124 |
| Gasoline (Energy consumption in total and intensity) | Litres | 460783.45 | 631588.16 | 545119.93 | 124 |
| Hydropower consumption (Energy consumption in total and intensity) | Megawatt hours | 5333 | 1589 | 124 | |
| Liquefied petroleum gas (Energy consumption in total and intensity) | Kilogrammes | 47797 | 30672.65 | 38913.37 | 124 |
| Natural gas (Energy consumption in total and intensity) | Cubic metres | 1867023.48 | 1942863.98 | 2406322.18 | 124 |
| Other non-fossil energy consumption (Energy consumption in total and intensity) | Megawatt hours | 1336.01 | 124 | ||
| Purchased heat (Energy consumption in total and intensity) | Megajoules | 170420 | 162513.49 | 226349.02 | 124 |
| Total energy consumption | MWh, Megawatt hours | 156502.19 | 16, 81 | ||
| Total energy consumption (Energy consumption in total and intensity) | Megawatt hours | 91115.66 | 133439.11 | 156120.19 | 124 |
| Total non-fossil energy consumption (Energy consumption in total and intensity) | Megawatt hours | 6669.01 | 30422 | 124 | |
| Total power consumption (Energy consumption in total and intensity) | Kilowatt hours | 67087000.73 | 107562459.57 | 126849284.69 | 124 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Total water consumption | Cubic metres, m³ | 2805269.17 | 2544472.95 | 4514465.96 | 16, 125 |
| Water consumption intensity | Cubic metres/HK$ million | 88.94 | 160.72 | 290 | 125 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Electricity cost savings at UpperHills through contracts signed on the electricity trading platform | million RMB | 1.691 | 67 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Reinforcing steel (Use of Resources) | Tonnes | 200848.26 | 155051.6 | 114671.61 | 124 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of projects passing green building standard pre-evaluation at the design stage | projects | 50 | 67 | ||
| Projects completed pre-certification of green building standards at design stage | 100% | 16 | |||
| Stones (Use of Resources) | Tonnes | 77159.93 | 34191.92 | 244968.12 | 124 |
| Timber (Use of Resources) | Tonnes | 45224.4 | 45176.65 | 34210.98 | 124 |
| Total building area of projects passing green building certification | sq.m. | 8204000 | 67 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Bachelor degree employees | Persons | 2786 | 2973 | 2942 | 125 |
| Disabled employees | Persons | 28 | 42 | 49 | 125 |
| Doctor degree employees | Persons | 12 | 9 | 8 | 125 |
| Employees aged 29 and below | Persons | 3251 | 3084 | 2602 | 125 |
| Employees aged 30-49 | Persons | 9542 | 9547 | 8863 | 125 |
| Employees aged 50 and above | Persons | 8412 | 7814 | 7245 | 125 |
| Employees in Chinese Mainland | Persons | 21151 | 20424 | 18691 | 125 |
| Employees in Hong Kong, Macau and Taiwan | Persons | 47 | 20 | 17 | 125 |
| Employees overseas | Persons | 7 | 1 | 2 | 125 |
| Female employees | Persons | 8044 | 7658 | 6920 | 125 |
| Female middle management members | Persons | 82 | 93 | 89 | 125 |
| Female senior management members | Persons | 10 | 13 | 13 | 125 |
| Full-time employees | Persons | 21205 | 20418 | 18685 | 125 |
| Grassroots employees | Persons | 20788 | 20014 | 18268 | 125 |
| Male employees | Persons | 13161 | 12787 | 11790 | 125 |
| Male middle management members | Persons | 273 | 271 | 289 | 125 |
| Male senior management members | Persons | 52 | 54 | 51 | 125 |
| Master degree employees | Persons | 616 | 625 | 624 | 125 |
| Middle management | Persons | 355 | 364 | 378 | 125 |
| Part-time employees | Persons | 27 | 25 | 125 | |
| Proportion of female middle management members | % | 23.1 | 25.55 | 23.54 | 125 |
| Proportion of female senior management members | % | 16.13 | 19.4 | 20.31 | 125 |
| Proportion of male middle management members | % | 76.9 | 74.45 | 76.46 | 125 |
| Proportion of male senior management members | % | 83.87 | 80.6 | 79.69 | 125 |
| Senior management | Persons | 62 | 67 | 64 | 125 |
| Tertiary or below education employees | Persons | 17971 | 16838 | 15136 | 125 |
| Total employees | Persons | 21205 | 20445 | 18710 | 125 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Average training hours | Hours/persons | 20.13 | 16.57 | 15.75 | 127 |
| Average training hours of female employees | Hours/persons | 19.89 | 15.67 | 15.85 | 127 |
| Average training hours of grassroots employees | Hours/persons | 19.54 | 16.29 | 15.55 | 127 |
| Average training hours of male employees | Hours/persons | 20.27 | 17.1 | 15.69 | 127 |
| Average training hours of middle management | Hours/persons | 53.97 | 24.58 | 21.04 | 127 |
| Average training hours of senior management | Hours/persons | 22.47 | 55.22 | 41.77 | 127 |
| Total training hours | Hours | 426849.7 | 338685.45 | 294635.1 | 127 |
| Training hours of female employees | Hours | 160034.3 | 120008.21 | 109649.6 | 127 |
| Training hours of grassroots employees | Hours | 406297.2 | 326039.79 | 284008.6 | 127 |
| Training hours of male employees | Hours | 266818.4 | 218677.24 | 184985.5 | 127 |
| Training hours of middle management | Hours | 19159.5 | 8945.66 | 7953.5 | 127 |
| Training hours of senior management | Hours | 1393 | 3700 | 2673 | 127 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Engineering suppliers - Chinese Mainland (ex-Guangdong Province) | Suppliers | 335 | 185 | 316 | 127 |
| Engineering suppliers - Guangdong Province | Suppliers | 636 | 1113 | 679 | 127 |
| Engineering suppliers - Hong Kong, Macau and Taiwan | Suppliers | 2 | 127 | ||
| Engineering suppliers - Overseas | Suppliers | 1 | 127 | ||
| New engineering suppliers for the year | Suppliers | 442 | 151 | 281 | 127 |
| New professional service suppliers for the year | Suppliers | 253 | 281 | 459 | 127 |
| Professional service suppliers - Chinese Mainland (ex-Guangdong Province) | Suppliers | 582 | 431 | 703 | 127 |
| Professional service suppliers - Guangdong Province | Suppliers | 1354 | 1008 | 1590 | 127 |
| Professional service suppliers - Hong Kong, Macau and Taiwan | Suppliers | 16 | 20 | 24 | 127 |
| Professional service suppliers - Overseas | Suppliers | 2 | 1 | 1 | 127 |
| Total number of suppliers | Suppliers | 2926 | 2760 | 3313 | 127 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Procurement projects posted on transparent procurement platform | projects | 4000 | 16 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of complaints received for marketing service problems | Complaints | 2 | 9 | 125 | 128 |
| Number of complaints received for property problems | Complaints | 26 | 61 | 215 | 128 |
| Number of complaints received for quality of work/building quality issues | Complaints | 25 | 39 | 115 | 128 |
| Rating of customer satisfaction surveys | % | 92.04 | 92.57 | 97.3 | 128 |
| Total number of complaints for products and service | Complaints | 53 | 109 | 570 | 128 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of patent applications | Patents | 17 | 28 | 12 | 128 |
| Number of patents granted | Patents | 18 | 19 | 21 | 128 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of employees who sign commitment to comply with anti-corruption policies | Persons | 2489 | 1407 | 1570 | 128 |
| Number of senior management personnel who sign commitment to comply with anti-corruption policies | Persons | 117 | 51 | 64 | 128 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Percentage of board members and senior management received trainings on anti-corruption policies | % | 100 | 100 | 100 | 128 |
| Percentage of employees received trainings on anti-corruption policies | % | 100 | 100 | 100 | 128 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Consumer assistance spending | RMB million | 5.538 | 16 | ||
| Public welfare investment | RMB million | 0.585 | 16 | ||
| Total employees participating in volunteer activities | Person-time | 4352 | 2704 | 2527 | 128 |
| Total investment in public welfare activities/donations | RMB | 1574532.66 | 873011.8 | 455000 | 128 |
| Total volunteer hours of employees | Hours | 802244 | 10228 | 11097 | 128 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kg | 618.61 | 534.75 | 395.22 |
| NOₓ Emissions | kg | 6456.01 | 5580.77 | 4124.65 |
| SOₓ Emissions | kg | 7.99 | 10.25 | 8.66 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO₂: eq | 5321.5 | 5941.03 | 6711.57 |
| Indirect Energy Emissions (Scope 2) | tCO₂: eq | 38271.04 | 61332.91 | 68085.98 |
| Total GHG Emissions | tCO₂: eq | 43592.54 | 67273.94 | 74797.55 |
| Total GHG Emissions Intensity (By Revenue) | tCO₂: eq/HK$ million | 1.39 | 4.25 | 4.8 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Total Hazardous Waste | Kilogrammes | 11904.86 | 14885.52 | 11851.82 |
| Total Hazardous Waste Intensity (By Revenue) | Kilogrammes/HK$ million | 0.38 | 0.94 | 0.76 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Non-Hazardous Waste (Construction Waste) | Tonnes | 62299.44 | 88621.65 | 148812.96 |
| Non-Hazardous Waste (Kitchen Waste) | Tonnes | 597.94 | 655.78 | 1390.65 |
| Non-Hazardous Waste Recycled | Cubic metres | 54376.1 | 152978 | 20227.68 |
| Total Non-Hazardous Waste Intensity (By Revenue) | Tonnes/HK$ million | 2 | 5.65 | 9.66 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2030 |
|---|---|---|
| Target Reduction in GHG Intensity Percentage by 2030 Compared to 2022 | % | 15 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Hazardous Waste Intensity Reduction Percentage Compared to Last Year | % | -30.77 | -45.48 |
| Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year | % | -77.75 | -49.12 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Diesel Fuel Consumption | Litres | 75430.84 | 60092.38 | 40066.04 |
| Energy Consumption Intensity (By Revenue) | Megawatt hours/HK$ million | 2.89 | 4.23 | 10.05 |
| Gasoline Consumption | Litres | 460783.45 | 631588.16 | 545119.93 |
| Hydropower Energy | Megawatt hours | 5333 | 1589 | |
| LPG Consumption | Kilogrammes | 47797 | 30672.65 | 38913.37 |
| Natural Gas Consumption | Cubic metres | 1867023.48 | 1942863.98 | 2406322.18 |
| Purchased Electricity | Kilowatt hours | 67087000.73 | 107562459.57 | 126849284.69 |
| Purchased Heating | Megajoules | 170420 | 162513.49 | 226349.02 |
| Renewable Energy Consumption | Megawatt hours | 6669.01 | 30422 | |
| Total Energy Consumption | Megawatt hours | 91115.66 | 133439.11 | 156502.19 |
| Total Indirect Energy Consumption | Kilowatt hours | 67087000.73 | 107562459.57 | 126849284.69 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Water Consumption | m³ | 2805269.17 | 2544472.95 | 4514465.96 |
| Water Consumption Intensity (By Revenue) | m³/HK$ million | 88.94 | 160.72 | 290 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Electricity Usage Reduction Percentage Compared to Last Year | % | 30 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Bachelor's Degree Employees | Persons | 2786 | 2973 | 2942 |
| Number of Below Junior College Employees | Persons | 17971 | 16838 | 15136 |
| Number of Doctoral Degree Employees | Persons | 12 | 9 | 8 |
| Number of Employees Aged 30-50 | Persons | 9542 | 9547 | 8863 |
| Number of Employees Aged Above 50 | Persons | 8412 | 7814 | 7245 |
| Number of Employees Aged Below 30 | Persons | 3251 | 3084 | 2602 |
| Number of Employees in Hong Kong | Persons | 47 | 20 | 17 |
| Number of Employees in Mainland China | Persons | 21151 | 20424 | 18691 |
| Number of Employees in Overseas | Persons | 7 | 1 | 2 |
| Number of Employees with Disabilities | Persons | 28 | 42 | 49 |
| Number of Female Employees | Persons | 8044 | 7658 | 6920 |
| Number of Full-time Employees | Persons | 21205 | 20418 | 18685 |
| Number of General Employees | Persons | 20788 | 20014 | 18268 |
| Number of Male Employees | Persons | 13161 | 12787 | 11790 |
| Number of Master's Degree Employees | Persons | 616 | 625 | 624 |
| Number of Middle Management Employees | Persons | 355 | 364 | 378 |
| Number of Middle Management Employees (Female) | Persons | 82 | 93 | 89 |
| Number of Middle Management Employees (Male) | Persons | 273 | 271 | 289 |
| Number of Part-time Employees | Persons | 27 | 25 | |
| Number of Senior Management Employees | Persons | 62 | 67 | 64 |
| Number of Senior Management Employees (Female) | Persons | 10 | 13 | 13 |
| Number of Senior Management Employees (Male) | Persons | 52 | 54 | 51 |
| Number of Total Employees | Persons | 21205 | 20445 | 18710 |
| Percentage of Bachelor's Degree Employees | % | 13.14 | 14.54 | 15.73 |
| Percentage of Below Junior College Employees | % | 84.9 | 82.36 | 80.93 |
| Percentage of Doctoral Degree Employees | % | 0.06 | 0.04 | 0.04 |
| Percentage of Employees Aged 30-50 | % | 45.01 | 46.71 | 47.39 |
| Percentage of Employees Aged Above 50 | % | 39.66 | 38.21 | 38.71 |
| Percentage of Employees Aged Below 30 | % | 15.33 | 15.09 | 13.91 |
| Percentage of Employees in Hong Kong | % | 0.22 | 0.1 | 0.09 |
| Percentage of Employees in Mainland China | % | 99.75 | 99.9 | 99.9 |
| Percentage of Employees in Overseas | % | 0.03 | 0.01 | |
| Percentage of Female Employees | % | 37.93 | 37.46 | 36.98 |
| Percentage of Full-time Employees | % | 100 | 99.87 | 99.87 |
| Percentage of General Employees | % | 98.04 | 97.89 | 97.64 |
| Percentage of Male Employees | % | 62.07 | 62.54 | 63.02 |
| Percentage of Master's Degree Employees | % | 2.9 | 3.06 | 3.34 |
| Percentage of Middle Management Employees | % | 1.67 | 1.78 | 2.02 |
| Percentage of Middle Management Employees (Female) | % | 23.1 | 25.55 | 23.54 |
| Percentage of Middle Management Employees (Male) | % | 76.9 | 74.45 | 76.46 |
| Percentage of Part-time Employees | % | 0.13 | 0.13 | |
| Percentage of Senior Management Employees | % | 0.29 | 0.33 | 0.34 |
| Percentage of Senior Management Employees (Female) | % | 16.13 | 19.4 | 20.31 |
| Percentage of Senior Management Employees (Male) | % | 83.87 | 80.6 | 79.69 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Average Training Hours (Female) | Hours/persons | 19.89 | 15.67 | 15.85 |
| Average Training Hours (General Staff) | Hours/persons | 19.54 | 16.29 | 15.55 |
| Average Training Hours (Male) | Hours/persons | 20.27 | 17.1 | 15.69 |
| Average Training Hours (Middle Management) | Hours/persons | 53.97 | 24.58 | 21.04 |
| Average Training Hours (Senior Management) | Hours/persons | 22.47 | 55.22 | 41.77 |
| Average Training Hours per Employee | Hours/persons | 20.13 | 16.57 | 15.75 |
| Total Training Hours | Hours | 426849.7 | 338685.45 | 294635.1 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Suppliers in Hong Kong | Suppliers | 16 | 22 | 24 |
| Number of Suppliers in Mainland China | Suppliers | 2907 | 2737 | 3288 |
| Number of Suppliers in Overseas | Suppliers | 3 | 1 | 1 |
| Number of Total Suppliers | Suppliers | 2926 | 2760 | 3313 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Complaint Growth Rate | % | 105.66 | 422.02 | |
| Number of Product Quality Complaints | Complaints | 25 | 39 | 115 |
| Number of Products and Service Related Complaints | Complaints | 53 | 109 | 570 |
| Total Number of Customer Complaints | Complaints | 53 | 109 | 570 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Patents Applied | Patents | 17 | 28 | 12 |
| Number of Patents Granted | Patents | 18 | 19 | 21 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Anti-corruption Training Coverage among Directors and Management | % | 100 | 100 | 100 |
| Coverage Rate of Ethical Standards and Anti-Corruption Training | % | 100 | 100 | 100 |
| Coverage of Anti-corruption Training for Employees | % | 100 | 100 | 100 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Employees Participating in Volunteer Activities | Person-time | 4352 | 2704 | 2527 |
| Total Public Welfare Donations | RMB | 1574532.66 | 873011.8 | 455000 |
| Total Social Investment | RMB | 6123000 | ||
| Total Volunteer Service Hours | Hours | 802244 | 10228 | 11097 |