2024 Environmental, Social and Governance (ESG) Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Greenhouse gas emission intensity | tonnes of carbon dioxide equivalent/million revenue | 1.69 | 34 |
| Scope 1 greenhouse gas emissions | tonnes of carbon dioxide equivalent | 1880.79 | 34 |
| Scope 2 greenhouse gas emissions | tonnes of carbon dioxide equivalent | 7505.63 | 34 |
| Total greenhouse gas emissions | tonnes of carbon dioxide equivalent | 9386.42 | 34 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| EPE foam - Actual recycling quantity | sets | 39168 | 36 |
| EPE foam - Expected recycling quantity | sets | 30000 | 36 |
| EPS boards - Actual recycling quantity | sets | 36815 | 36 |
| EPS boards - Expected recycling quantity | sets | 30000 | 36 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Carton - Actual recycling quantity | sets | 89109 | 36 |
| Carton - Expected recycling quantity | sets | 80000 | 36 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Diesel, gasoline consumption | liters | 39804.99 | 34 |
| Natural gas consumption | cubic meters | 826138.21 | 34 |
| Purchased electricity consumption | ten thousand kwh | 1316.09 | 34 |
| Total direct energy consumption | tonnes of standard coal | 953.36 | 34 |
| Total direct energy consumption intensity | tonnes of standard coal/million revenue | 0.17 | 34 |
| Total indirect energy consumption | tonnes of standard coal | 1617.47 | 34 |
| Total indirect energy consumption intensity | tonnes of standard coal/million revenue | 0.29 | 34 |
| Total integrated energy consumption | tonnes of standard coal | 2570.83 | 34 |
| Total integrated energy consumption intensity | tonnes of standard coal/million revenue | 0.46 | 34 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Intensity of packaging materials | tonnes/million revenue | 2.16 | 36 |
| Packaging materials used - Fabrics | tonnes | 1771.9 | 36 |
| Packaging materials used - Metals | tonnes | 1441.2 | 36 |
| Packaging materials used - Papers | tonnes | 5289.1 | 36 |
| Packaging materials used - Plastics | tonnes | 3476.9 | 36 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of employees by gender (Female Staff) | person | 1032 | 39 |
| Number of employees by gender (Male Staff) | person | 726 | 39 |
| Number of staff by age (Aged 30 and below) | person | 1105 | 39 |
| Number of staff by age (Aged 31-40) | person | 550 | 39 |
| Number of staff by age (Aged 41-50) | person | 86 | 39 |
| Number of staff by age (Aged 51 and above) | person | 17 | 39 |
| Number of staff by employment category (Full-time staff) | person | 1758 | 39 |
| Number of staff by region (North-west region) | person | 1678 | 39 |
| Number of staff by region (Other regions) | person | 80 | 39 |
Number of suppliers by geographical region.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Number of suppliers of Giant Biogene (total) | 196 | 278 | 23 | |
| Number of suppliers of Giant Biogene in Central China | 8 | 8 | 23 | |
| Number of suppliers of Giant Biogene in East China | 88 | 138 | 23 | |
| Number of suppliers of Giant Biogene in North China | 17 | 22 | 23 | |
| Number of suppliers of Giant Biogene in Northeast China | 1 | 2 | 23 | |
| Number of suppliers of Giant Biogene in Northwest China | 30 | 37 | 23 | |
| Number of suppliers of Giant Biogene in South China | 51 | 68 | 23 | |
| Number of suppliers of Giant Biogene in Southwest China | 1 | 3 | 23 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of material topics identified (total) | topics | 19 | 10 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of SKUs in product portfolio | 140 | 5 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Average response time of customer service | seconds shorter than in 2023 | 6 | 27 |
| Average satisfaction rate of the store | % | 96.22 | 27 |
| Complaint rate decrease compared with 2023 | % | 25.3 | 27 |
| Complaint settlement rate | % | 100 | 27 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Intellectual property disputes that were adjudicated | 5 | 22 | |
| Number of newly added patent applications | 85 | 22 | |
| Number of newly added patents | 17 | 22 | |
| Number of patents and patent applications | 167 | 5 | |
| Number of patents as of 31 December | 73 | 22 | |
| Number of trademarks as of 31 December | 719 | 22 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Store service quality annual target completion rate | % | over 99% | 27 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Number of issues of general materiality | issues | 3 | 10 |
| Number of issues of high materiality | issues | 8 | 10 |
| Number of issues of moderate materiality | issues | 8 | 10 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit |
|---|---|
| Airborne Particulate Matter (PM) Emissions | tonnes |
| NOâ‚“ Emissions | tonnes |
| SOâ‚“ Emissions | tonnes |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes of carbon dioxide equivalent | 1880.79 |
| Indirect Energy Emissions (Scope 2) | tonnes of carbon dioxide equivalent | 7505.63 |
| Total GHG Emissions | tonnes of carbon dioxide equivalent | 9386.42 |
| Total GHG Emissions Intensity (By Revenue) | tonnes of carbon dioxide equivalent/million revenue | 1.69 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Total Hazardous Waste | tonnes |
| Total Hazardous Waste Intensity (By Revenue) | tonnes/million revenue |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Non-Hazardous Waste (Domestic Waste) | tonnes | 333.77 |
| Non-Hazardous Waste Recycled | sets | 2176 |
| Total Non-Hazardous Waste Intensity (By Revenue) | tonnes/million revenue | 0.06 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Comprehensive Energy Consumption Intensity (By Revenue) | tonnes of standard coal/million revenue | 0.46 |
| Diesel Fuel Consumption | liters | 39804.99 |
| Direct Energy Intensity (By Revenue) | tonnes of standard coal/million revenue | 0.17 |
| Gasoline Consumption | liters | 39804.99 |
| Indirect Energy Intensity (By Revenue) | tonnes of standard coal/million revenue | 0.29 |
| Natural Gas Consumption | cubic meters | 826138.21 |
| Purchased Electricity | MWh | 13160.9 |
| Total Direct Energy Consumption | tonnes of standard coal | 953.36 |
| Total Energy Consumption | tonnes of standard coal | 2570.83 |
| Total Indirect Energy Consumption | tonnes of standard coal | 1617.47 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | A2.2 |
|---|---|---|
| Total Wastewater Discharge | tonnes | 14303.2 |
| Water Consumption | cubic meters | 205881 |
| Water Consumption Intensity (By Revenue) | cubic meters/ million revenue | 37.17 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Packaging Material Consumption (Metal) | tonnes | 1441.2 |
| Packaging Material Consumption (Paper) | tonnes | 5289.1 |
| Packaging Material Consumption (Plastic) | tonnes | 3476.9 |
| Packaging Material Intensity (By Revenue) | tonnes/million revenue | 2.16 |
| Packaging Materials Consumed | tonnes | 11979.1 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Employees Aged 30-50 | person | 636 |
| Number of Employees Aged Above 50 | person | 17 |
| Number of Employees Aged Below 30 | person | 1105 |
| Number of Employees in Northwest China | person | 1678 |
| Number of Female Employees | person | 1032 |
| Number of Full-time Employees | person | 1758 |
| Number of Male Employees | person | 726 |
| Number of Total Employees | person | 1758 |
| Percentage of Employees Aged 30-50 | % | 36.2 |
| Percentage of Employees Aged Above 50 | % | 1 |
| Percentage of Employees Aged Below 30 | % | 62.9 |
| Percentage of Female Employees | % | 58.7 |
| Percentage of Full-time Employees | % | 100 |
| Percentage of Male Employees | % | 41.3 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit |
|---|---|
| Turnover Rate of Employees Aged 30-50 | % |
| Turnover Rate of Employees Aged Below 30 | % |
| Turnover Rate of Female Employees | % |
| Turnover Rate of Male Employees | % |
Lost days due to work injury.
| Standard Indicator | Unit |
|---|---|
| Lost Days Due to Work-related Injuries | working days |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit |
|---|---|
| Participation Rate of Safety Training | % |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit |
|---|---|
| Percentage of Employees Trained | % |
| Percentage of Trained Female Employees | % |
| Percentage of Trained General Employees | % |
| Percentage of Trained Male Employees | % |
| Percentage of Trained Middle Management | % |
| Percentage of Trained Senior Management | % |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit |
|---|---|
| Average Training Hours (Female) | hour |
| Average Training Hours (General Staff) | hour |
| Average Training Hours (Male) | hour |
| Average Training Hours (Middle Management) | hour |
| Average Training Hours (Senior Management) | hour |
| Total Training Hours | hour |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Number of Suppliers in Central China | 8 | 8 | |
| Number of Suppliers in East China | 88 | 138 | |
| Number of Suppliers in North China | 17 | 22 | |
| Number of Suppliers in Northeast China | 1 | 2 | |
| Number of Suppliers in Northwest China | 30 | 37 | |
| Number of Suppliers in South China | 51 | 68 | |
| Number of Suppliers in Southwest China | 1 | 3 | |
| Number of Total Suppliers | 196 | 278 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Complaint Growth Rate | % | -25.3 |
| Satisfaction Rate of Customer Complaint Handling | % | 96.22 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Intellectual Property Disputes | 5 | |
| Number of New Patent Applications | 85 | |
| Number of Patents Granted | 17 | |
| Number of Patents Held | 73 |