ENVIRONMENTAL, SOCIAL & GOVERNANCE REPORT 2024 (REVISED)
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| NOx Air Emissions | Kg | 1540.17 | 1752.03 | 138 |
| NOx Air Emissions Intensity | Unit/m^2 | 1.90 x 10^3 | 2.17 x 10^3 | 138 |
| PMx Air Emissions | Kg | 274.07 | 317.45 | 138 |
| PMx Air Emissions Intensity | Unit/m^2 | 3.39 x 10^4 | 3.92 x 10^4 | 138 |
| SOx Air Emissions | Kg | 24.36 | 27.57 | 138 |
| SOx Air Emissions Intensity | Unit/m^2 | 3.01 x 10^5 | 3.41 x 10^5 | 138 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Direct GHG emissions (Scope 1) as percentage of total GHG emissions | % | 10.2 | 10.8 | 78 |
| Energy indirect GHG emissions (Scope 2) as percentage of total GHG emissions | % | 89.3 | 88.6 | 78 |
| Other indirect GHG emissions (Scope 3) as percentage of total GHG emissions | % | 0.5 | 0.6 | 78 |
| Scope 1 Emissions (Direct Emissions) | Tonnes of CO2e | 19484.07 | 21524.44 | 138 |
| Scope 1 Emissions (Direct Emissions) Intensity | 0.02 | 0.03 | 138 | |
| Scope 1 GHG emissions (kgCO2e per guest visit) - GLP | kgCO2e per guest visit | 8.64x10^-4 | 83 | |
| Scope 1 GHG emissions (kgCO2e per guest visit) - OCJA | kgCO2e per guest visit | 0.05 | 83 | |
| Scope 2 Emissions (Energy Indirect Emissions) | Tonnes of CO2e | 170932.3 | 176994.96 | 138 |
| Scope 2 Emissions (Energy Indirect Emissions) Intensity | 0.21 | 0.22 | 138 | |
| Scope 2 GHG emissions (kgCO2e per guest visit) - Casino GL | kgCO2e per guest visit | 1.26 | 83 | |
| Scope 2 GHG emissions (kgCO2e per guest visit) - GLP | kgCO2e per guest visit | 10.25 | 83 | |
| Scope 2 GHG emissions (kgCO2e per guest visit) - OCJA | kgCO2e per guest visit | 1.75 | 83 | |
| Scope 3 Emissions (Other Indirect Emissions) | Tonnes of CO2e | 1013.81 | 1166.6 | 138 |
| Scope 3 Emissions (Other Indirect Emissions) Intensity | 1.25 x 10^3 | 1.44 x 10^3 | 138 | |
| Total GHG Emissions (Scope 1, 2 & 3) | Tonnes of CO2e | 191430.18 | 199685.99 | 138 |
| Total GHG Emissions (Scope 1, 2 & 3) Intensity | 0.24 | 0.25 | 138 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Increase in recycled food waste compared to previous year | % | 21.38 | 79 | |
| Increase in recycled paper waste compared to previous year | % | 28.07 | 79 | |
| Other Waste Recycled | Tonnes | 58.72 | 63.48 | 138 |
| Solid Wastes | Tonnes | 7073.44 | 10090.7 | 138 |
| Solid Wastes Intensity | 8.74 x 10^1 | 1.25 x 10^2 | 138 | |
| Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility) | The Group did not generate significant amounts of hazardous waste during the Reporting Period | 141 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Food Waste Recycled Intensity | 6.36 x 10^4 | 7.72 x 10^4 | 138 | |
| Other Waste Recycled Intensity | 7.25 x 10^5 | 7.85 x 10^5 | 138 | |
| Paper Recycled | Tonnes | 215.53 | 276.02 | 138 |
| Paper Recycled Intensity | 2.66 x 10^4 | 3.41 x 10^4 | 138 | |
| Recycled food waste | kg | 514638.02 | 624649.95 | 79 |
| Recycled other waste | kg | 58715.79 | 63484.44 | 79 |
| Recycled paper waste | kg | 215530.00 | 276021.00 | 79 |
| Recycled plastic waste | kg | 21639.78 | 10070.14 | 79 |
| Total recycled waste | tonnes | 974.23 | 79 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Food Waste Recycled | Tonnes | 514.64 | 624.65 | 138 |
| Plastic bottle and single-use plastics Recycled | Tonnes | 21.64 | 10.07 | 138 |
| Plastic bottle and single-use plastics Recycled Intensity | 2.67 x 10^3 | 1.25 x 10^3 | 138 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Diesel consumption (Energy) | '000 kWh | 40795.58 | 40163.62 | 139 |
| Diesel consumption as percentage of total energy consumption | % | 12 | 11 | 80 |
| Diesel consumption for mobile combustion - Buses | L | 2258 | 1449 | 81 |
| Diesel consumption for mobile combustion - Private cars | L | 41 | 81 | |
| Diesel consumption intensity (Energy) | Unit/m² | 0.05 | 0.05 | 139 |
| Electricity consumption (Energy) | '000 kWh | 280654.91 | 291112.06 | 139 |
| Electricity consumption (kWh per guest visit) - Casino GL | kWh per guest visit | 2.07 | 83 | |
| Electricity consumption (kWh per guest visit) - GLP | kWh per guest visit | 16.87 | 83 | |
| Electricity consumption (kWh per guest visit) - OCJA | kWh per guest visit | 2.87 | 83 | |
| Electricity consumption as percentage of total energy consumption | % | 78 | 78 | 80 |
| Electricity consumption by casinos as percentage of total electricity consumption | % | 24 | 80 | |
| Electricity consumption by hotels as percentage of total electricity consumption | % | 74 | 80 | |
| Electricity consumption by offices as percentage of total electricity consumption | % | 2 | 80 | |
| Electricity consumption intensity (Energy) | Unit/m² | 0.35 | 0.36 | 139 |
| Energy consumption intensity | 000kWh per m² | 0.46 | 80 | |
| Gasoline consumption (Energy) | '000 kWh | 2460.73 | 2484.65 | 139 |
| Gasoline consumption as percentage of total energy consumption | % | 1 | 1 | 80 |
| Gasoline consumption intensity (Energy) | Unit/m² | 0.00304 | 0.00307 | 139 |
| LPG consumption (Energy) | '000 kWh | 11827.55 | 12497.9 | 139 |
| LPG consumption as percentage of total energy consumption | % | 3 | 3 | 80 |
| LPG consumption for stationary combustion - Casino Oceanus at Jai Alai | KG | 32527.2 | 20626.65 | 81 |
| LPG consumption for stationary combustion - Jai Alai Hotel | KG | 8631.79 | 6262.81 | 81 |
| LPG consumption intensity (Energy) | Unit/m² | 0.01 | 0.02 | 139 |
| Natural Gas consumption (Energy) | '000 kWh | 22420.57 | 25981.97 | 139 |
| Natural Gas consumption intensity (Energy) | Unit/m² | 0.03 | 0.03 | 139 |
| Natural gas consumption (m3 per guest visit) - GLP | m3 per guest visit | 0.25 | 83 | |
| Natural gas consumption as percentage of total energy consumption | % | 6 | 7 | 80 |
| Overall electricity consumption increase | % | 3.73 | 80 | |
| Overall energy consumption increase | % | 3.93 | 80 | |
| Total Energy Consumption (Energy) | '000 kWh | 358159.34 | 372240.19 | 139 |
| Total Energy Consumption intensity (Energy) | Unit/m² | 0.44 | 0.46 | 139 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Total Water Used | m3 | 2238347 | 2640165 | 82 |
| Total Water Used per m2 | m3/m2 | 2.76 | 3.26 | 82 |
| Water consumption (Freshwater Consumption) | m³ | 2238347 | 2640165.12 | 139 |
| Water consumption (m3 per guest visit) - Casino GL | m3 per guest visit | 0.02 | 83 | |
| Water consumption (m3 per guest visit) - GLP | m3 per guest visit | 0.16 | 83 | |
| Water consumption (m3 per guest visit) - OCJA | m3 per guest visit | 0.03 | 83 | |
| Water consumption intensity (Freshwater Consumption) | Unit/m² | 2.76 | 3.26 | 139 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Offices with decreased electricity consumption | % | 75 | 80 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Macao Environmental Protection Bureau Macao Energy Saving Activity - Grand Lisboa Hotel | Excellence Award and Continuous Energy Saving Award | 14 | |
| Macao Environmental Protection Bureau Macao Green Hotel Award - Grand Lisboa Hotel | Silver Award | 14 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Employee turnover (Female) | employees | 1109 | 140 | |
| Number of employees (Age 18-30) | 2256 | 139 | ||
| Number of employees (Age 31-40) | 6189 | 139 | ||
| Number of employees (Age 41-50) | 6114 | 139 | ||
| Number of employees (Age 51-60) | 5323 | 139 | ||
| Number of employees (Aged 61 or above) | 180 | 139 | ||
| Number of employees (Female) | 10465 | 139 | ||
| Number of employees (Full time) | 20048 | 139 | ||
| Number of employees (General Employee) | 17632 | 139 | ||
| Number of employees (Hong Kong - Office) | 50 | 139 | ||
| Number of employees (Macau - Casinos) | 14296 | 139 | ||
| Number of employees (Macau - Hotels) | 3809 | 139 | ||
| Number of employees (Macau - Office) | 1907 | 139 | ||
| Number of employees (Male) | 9597 | 139 | ||
| Number of employees (Middle Management) | 2199 | 139 | ||
| Number of employees (Part time) | 14 | 139 | ||
| Number of employees (Senior Management) | 231 | 139 | ||
| Number of employees (Total) | 20062 | 139 | ||
| Staff Age Distribution - 18-30 years | number of staff | 1745 | 2256 | 91 |
| Staff Age Distribution - 31-40 years | number of staff | 5813 | 6189 | 91 |
| Staff Age Distribution - 41-50 years | number of staff | 5779 | 6114 | 91 |
| Staff Age Distribution - 51-60 years | number of staff | 5160 | 5323 | 91 |
| Staff Age Distribution - over 61 years | number of staff | 157 | 180 | 91 |
| Staff Gender Distribution - Female | % | 53 | 52 | 91 |
| Staff Gender Distribution - Male | % | 47 | 48 | 91 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Employee turnover (Age 18-30) | employees | 527 | 140 |
| Employee turnover (Age 31-40) | employees | 677 | 140 |
| Employee turnover (Age 41-50) | employees | 330 | 140 |
| Employee turnover (Age 51-60) | employees | 647 | 140 |
| Employee turnover (Aged 61 or above) | employees | 34 | 140 |
| Employee turnover (Hong Kong - Office) | employees | 13 | 140 |
| Employee turnover (Macau - Casinos) | employees | 1332 | 140 |
| Employee turnover (Macau - Hotels) | employees | 590 | 140 |
| Employee turnover (Macau - Office) | employees | 280 | 140 |
| Employee turnover (Male) | employees | 1106 | 140 |
| Employee turnover (Total) | employees | 2215 | 140 |
| Employee turnover rate (Age 18-30) | % | 23 | 140 |
| Employee turnover rate (Age 31-40) | % | 11 | 140 |
| Employee turnover rate (Age 41-50) | % | 5 | 140 |
| Employee turnover rate (Age 51-60) | % | 12 | 140 |
| Employee turnover rate (Aged 61 or above) | % | 19 | 140 |
| Employee turnover rate (Female) | % | 11 | 140 |
| Employee turnover rate (Hong Kong - Office) | % | 26 | 140 |
| Employee turnover rate (Macau - Casinos) | % | 9 | 140 |
| Employee turnover rate (Macau - Hotels) | % | 15 | 140 |
| Employee turnover rate (Macau - Office) | % | 15 | 140 |
| Employee turnover rate (Male) | % | 12 | 140 |
| Employee turnover rate (Total) | % | 11 | 140 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of staff trained (Female) | employees | 7382 | 140 |
| Number of staff trained (General Employee) | employees | 12713 | 140 |
| Number of staff trained (Male) | employees | 7176 | 140 |
| Number of staff trained (Middle Management) | employees | 1612 | 140 |
| Number of staff trained (Senior Management) | employees | 233 | 140 |
| Number of staff trained (Total) | employees | 14558 | 140 |
| Percentage of staff trained (Female) | % | 51 | 140 |
| Percentage of staff trained (General Employee) | % | 87 | 140 |
| Percentage of staff trained (Male) | % | 49 | 140 |
| Percentage of staff trained (Middle Management) | % | 11 | 140 |
| Percentage of staff trained (Senior Management) | % | 2 | 140 |
| Percentage of staff trained (Total) | % | 73 | 140 |
| Total staff members completing training | Employees | 14550 | 109 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Average training hours (Female) | hours | 44.72 | 140 | |
| Average training hours (General Employee) | hours | 44.73 | 140 | |
| Average training hours (Male) | hours | 43.47 | 140 | |
| Average training hours (Middle Management) | hours | 41.35 | 140 | |
| Average training hours (Senior Management) | hours | 23.76 | 140 | |
| Average training hours (Total) | hours | 44.12 | 140 | |
| Average training hours per employee (Female) | Hours | 21.55 | 44.72 | 109 |
| Average training hours per employee (General Employees) | Hours | 22.75 | 44.73 | 109 |
| Average training hours per employee (Male) | Hours | 22.18 | 43.47 | 109 |
| Average training hours per employee (Middle Management) | Hours | 16 | 41.35 | 109 |
| Average training hours per employee (Senior Management) | Hours | 8.1 | 23.76 | 109 |
| Number of training hours (Female) | hours | 467987.76 | 140 | |
| Number of training hours (General Employee) | hours | 788718.97 | 140 | |
| Number of training hours (Male) | hours | 417148.79 | 140 | |
| Number of training hours (Middle Management) | hours | 90929.58 | 140 | |
| Number of training hours (Senior Management) | hours | 5488 | 140 | |
| Number of training hours (Total) | hours | 885136.55 | 140 | |
| Percentage of training time dedicated to non-management employees | % | 90 | 109 | |
| Total training hours completed by staff | Hours | 885130 | 109 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | Kg | 274.07 | 317.45 |
| NOâ‚“ Emissions | Kg | 1540.17 | 1752.03 |
| SOâ‚“ Emissions | Kg | 24.36 | 27.57 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | Tonnes of CO2e | 19484.07 | 21524.44 |
| Indirect Energy Emissions (Scope 2) | Tonnes of CO2e | 170932.3 | 176994.96 |
| Scope 1 GHG Emissions Intensity (By Unit Product) | 0.02 | 0.03 | |
| Scope 2 GHG Emissions Intensity (By Unit Product) | 0.21 | 0.22 | |
| Scope 3 GHG Emissions Intensity (By Unit Product) | 1250 | 1440 | |
| Total GHG Emissions | Tonnes of CO2e | 191430.18 | 199685.99 |
| Total GHG Emissions Intensity (By Unit Product) | 0.24 | 0.25 | |
| Total Other Indirect Energy Emissions (Scope 3) | Tonnes of CO2e | 1013.81 | 1166.6 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Non-Hazardous Waste Recycled | Tonnes | 788.89 | 964.15 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Plastic Waste Reduction Compared to Last Year | Tonnes | 11.57 |
| Plastic Waste Reduction Percentage Compared to Last Year | % | 53.5 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Diesel Fuel Consumption | '000 kWh | 40795.58 | 40163.62 |
| Energy Consumption Intensity (By Area) | Unit/m² | 0.44 | 0.46 |
| Gasoline Consumption | '000 kWh | 2460.73 | 2484.65 |
| LPG Consumption | '000 kWh | 11827.55 | 12497.9 |
| Natural Gas Consumption | '000 kWh | 22420.57 | 25981.97 |
| Purchased Electricity | '000 kWh | 280654.91 | 291112.06 |
| Total Electricity Consumption Intensity (By Area) | Unit/m² | 0.35 | 0.36 |
| Total Energy Consumption | '000 kWh | 358159.34 | 372240.19 |
| Total Indirect Energy Consumption | '000 kWh | 280654.91 | 291112.06 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Water Consumption | m3 | 2238347 | 2640165.12 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Offices with decreased electricity consumption | % | 75 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Number of Employees Aged 30-50 | number of staff | 11592 | 12303 |
| Number of Employees Aged Above 50 | number of staff | 5317 | 5503 |
| Number of Employees Aged Below 30 | number of staff | 1745 | 2256 |
| Number of Employees in Hong Kong | 50 | ||
| Number of Employees in Macau | 20012 | ||
| Number of Female Employees | 10465 | ||
| Number of Full-time Employees | 20048 | ||
| Number of General Employees | 17632 | ||
| Number of Male Employees | 9597 | ||
| Number of Middle Management Employees | 2199 | ||
| Number of Part-time Employees | 14 | ||
| Number of Senior Management Employees | 231 | ||
| Number of Total Employees | number of staff | 18754 | 20062 |
| Percentage of Female Employees | % | 53 | 52 |
| Percentage of Male Employees | % | 47 | 48 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 11 |
| Turnover Rate of Employees Aged Above 50 | % | 13 |
| Turnover Rate of Employees Aged Below 30 | % | 23 |
| Turnover Rate of Employees in Hong Kong | % | 26 |
| Turnover Rate of Employees in Macau | % | 11 |
| Turnover Rate of Female Employees | % | 11 |
| Turnover Rate of Male Employees | % | 12 |
| Turnover Rate of Total Employees | % | 11 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Percentage of Employees Trained | % | 73 |
| Percentage of Trained Female Employees | % | 51 |
| Percentage of Trained General Employees | % | 87 |
| Percentage of Trained Male Employees | % | 49 |
| Percentage of Trained Middle Management | % | 11 |
| Percentage of Trained Senior Management | % | 2 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Average Training Hours (Female) | Hours | 21.55 | 44.72 |
| Average Training Hours (General Employees) | Hours | 22.75 | 44.73 |
| Average Training Hours (Male) | Hours | 22.18 | 43.47 |
| Average Training Hours (Middle Management) | Hours | 16 | 41.35 |
| Average Training Hours (Senior Management) | Hours | 8.1 | 23.76 |
| Average Training Hours per Employee | Hours | 22.75 | 44.12 |
| Total Training Hours | hours | 885136.55 |
Number of suppliers by geographical region.
| Standard Indicator | Unit |
|---|---|
| Number of Total Suppliers |