2024 SUSTAINABILITY REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Agent consumption for total phosphorus depth denitrification | tonne | 22542 | 26261 | 24415 | 62 |
| Pipeline network leakage rate | % | 12.89 | 11.4 | 10.68 | 62 |
| Total ammonia nitrogen abatement in sewage plants | tonne | 122393 | 132883 | 143590 | 62 |
| Total nitrogen oxides emissions | tonne | 337 | 566 | 522 | 62 |
| Total smoke particles | tonne | 328 | 935 | 62 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| GHG emissions density | tCO2e/10000 RMB | 0.52 | 0.49 | 0.46 | 62 |
| Total GHG emissions | tCO2e | 1114020 | 1201378 | 1126506 | 62 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Hazardous solid waste | tonne | 328 | 62 | ||
| Hazardous solid waste density | kg/10000 RMB, t/RMB 10000 | 0.01 | 0.02 | 0.02 | 12, 62 |
| Total discharge of boiler residues | tonne | 87156 | 154131 | 122743 | 62 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Non-hazardous solid waste | tonne | 2734720 | 2819039 | 2928840 | 62 |
| Non-hazardous solid waste density | tonne/10000 RMB, tonne/RMB 10000 | 1.72 | 1.53 | 1.52 | 12, 62 |
| Total consumption of agent for total phosphorus depth denitrification | tonne | 27518 | 29037 | 29727 | 62 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Total reduction of total phosphorus in sewage plants | tonne | 16563 | 18120 | 19711 | 62 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Total COD abatement in sewage plants | tonne | 977562 | 1054379 | 1117822 | 62 |
| Total pollutant abatement | tonne | 1865879 | 1997336 | 2140875 | 62 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Comprehensive energy consumption | tonne | 241299 | 262249 | 260475 | 62 |
| Comprehensive energy consumption density | tonne/10000 RMB | 0.112 | 0.107 | 0.107 | 62 |
| Diesel consumption | tonne | 1638 | 1605 | 1337 | 62 |
| Gasoline consumption | tonne | 1838 | 1657 | 1408 | 62 |
| LPG consumption | tonne | 530 | 626 | 624 | 62 |
| Natural gas consumption | m³ | 1439411 | 2616280 | 2244266 | 62 |
| Purchased steam for heating | GJ | 4087 | 3781 | 3702 | 62 |
| Renewable energy substitution | kWh | 51517116 | 70479968 | 73311785 | 62 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Fresh water consumption density | tonne/10000 RMB | 2.89 | 2.11 | 3.02 | 62 |
| Proportion of self-supply water of water distribution plants | % | 1.6 | 1.4 | 1.4 | 62 |
| Total fresh water consumption | tonne | 5150031 | 5181189 | 4904778 | 62 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Non-renewable energy substitution | kWh | 1915878044 | 2075348346 | 2059913310 | 62 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| New contract employees | person | 2734 | 2393 | 1005 | 62 |
| Number of employees by age - 30-50 years old | person | 11080 | 11536 | 11458 | 62 |
| Number of employees by age - Over 50 years old | person | 4184 | 3374 | 3282 | 62 |
| Number of employees by age - Under 30 years old | person | 4273 | 4008 | 2819 | 62 |
| Number of employees by employment type - Contract employees | person | 19198 | 18664 | 17361 | 62 |
| Number of employees by employment type - Intern | person | 163 | 104 | 74 | 62 |
| Number of employees by employment type - Outsourced contractors | person | 176 | 150 | 124 | 62 |
| Number of employees by gender - Female employees | person | 7090 | 6588 | 6108 | 62 |
| Number of employees by gender - Male employees | person | 12447 | 12330 | 11451 | 62 |
| Number of employees by region - Overseas, China's Hong Kong, Macao and Taiwan | person | 1069 | 914 | 1092 | 62 |
| Number of employees by region - The Chinese mainland | person | 19537 | 18918 | 17559 | 62 |
| Proportion of employees by age - 30-50 years old | % | 65.71 | 60.98 | 65.25 | 62 |
| Proportion of employees by age - Over 50 years old | % | 21.42 | 17.83 | 18.69 | 62 |
| Proportion of employees by age - Under 30 years old | % | 21.87 | 21.19 | 16.05 | 62 |
| Proportion of employees by gender - Female employees | % | 36.29 | 34.82 | 34.79 | 62 |
| Proportion of employees by gender - Male employees | % | 63.71 | 65.18 | 65.21 | 62 |
| Proportion of female employees by rank - Junior management | % | 24.19 | 23.85 | 23.01 | 62 |
| Proportion of female employees by rank - Management | % | 23.80 | 23.76 | 22.81 | 62 |
| Proportion of female employees by rank - Senior management | % | 15.63 | 21.43 | 20.00 | 62 |
| The proportion of employees by employment type - Contract employees | % | 98.26 | 98.66 | 98.87 | 62 |
| The proportion of employees by employment type - Intern | % | 0.83 | 0.55 | 0.42 | 62 |
| The proportion of employees by employment type - Outsourced personnel | % | 0.90 | 0.76 | 0.66 | 62 |
| Total workforce | person | 20606 | 19832 | 18651 | 62 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of employees leaving by age group - 30-50 years old | person | 848 | 1101 | 1142 | 63 |
| Number of employees leaving by age group - Over 50 years old | person | 894 | 1089 | 447 | 63 |
| Number of employees leaving by age group - Under 30 years old | person | 788 | 749 | 467 | 63 |
| Number of employees leaving by gender - Female employees | person | 954 | 1258 | 659 | 63 |
| Number of employees leaving by gender - Male employees | person | 1576 | 1681 | 1397 | 63 |
| Turnover rate by age group - Junior management | % | 18.44 | 18.69 | 16.57 | 63 |
| Turnover rate by age group - Male employees | % | 21.37 | 32.28 | 13.62 | 63 |
| Turnover rate by age group - Senior management | % | 7.65 | 9.54 | 9.97 | 63 |
| Turnover rate by gender - Female employees | % | 13.46 | 19.10 | 10.79 | 63 |
| Turnover rate by gender - Male employees | % | 12.66 | 13.63 | 12.20 | 63 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Employees' work-related injury cases | number | 21 | 15 | 30 | 63 |
| Injury rate per million working hours | case/1000000 working hours | 0.54 | 0.40 | 0.85 | 63 |
| Rate of employee work-related injury | % | 0.11 | 0.10 | 0.17 | 63 |
| Total Recordable Incident Rate (TRIR) | case/200000 working hours | 0.11 | 0.08 | 0.17 | 63 |
Lost days due to work injury.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Lost Time Incident Rate (LTIR) | case/200000 working hours | 0.09 | 0.08 | 0.16 | 12, 63 |
| Lost days due to work injury | day | 18675 | 6914 | 7163.5 | 63 |
| Rate of work-related accidents per thousand people | case/1000 person | 1.07 | 0.79 | 0.97 | 63 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Cumulative input in safety production | RMB | 29410000 | 31219300 | 31018400 | 63 |
| Enrollments of safety training | person | 153732 | 181645 | 221822 | 63 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Employees trained by gender - Female employees | person | 7090 | 6588 | 6108 | 63 |
| Employees trained by gender - Male employees | person | 12447 | 12330 | 11451 | 63 |
| Employees trained by rank - Junior management | person | 686 | 686 | 352 | 63 |
| Employees trained by rank - Non-management staff | person | 18819 | 18194 | 17182 | 63 |
| Employees trained by rank - Senior Management | person | 32 | 28 | 25 | 63 |
| Percentage of employees trained in the Chinese mainland | % | 100 | 100 | 100 | 63 |
| Total number of employees trained | person | 19537 | 18918 | 17559 | 63 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Average training hour of employees by gender - Female employees | hour | 92.66 | 90.02 | 74.29 | 63 |
| Average training hour of employees by gender - Male employees | hour | 95.93 | 89.90 | 80.02 | 63 |
| Average training hour of employees by rank - Junior management | hour | 153.33 | 155.31 | 71.82 | 63 |
| Average training hour of employees by rank - Non-management staff | hour | 79.23 | 87.41 | 78.15 | 63 |
| Average training hour of employees by rank - Senior Management | hour | 108.00 | 108.00 | 83.20 | 63 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| China's Hong Kong, Macao and Taiwan regions and overseas - number of suppliers | 48 | 27 | 63 | ||
| Critical Tier-1 suppliers | 278 | 428 | 63 | ||
| ISO 45001/OHSAS 18001 certified suppliers | % | 98 | 98 | 98 | 63 |
| ISO 9001 certified suppliers | % | 100 | 98 | 98 | 63 |
| The Chinese mainland - number of suppliers | 381 | 401 | 63 | ||
| The cumulative number of domestic qualified suppliers | 691 | 472 | 861 | 63 | |
| Total Tier-1 suppliers | 429 | 428 | 63 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| ISO 14001 certified suppliers | % | 95 | 98 | 98 | 63 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Customer satisfaction | % | 94.2 | 99.66 | 63 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Intellectual property and external standards that fell within the scope of rewards | 216 | 115 | 83 | 63 | |
| Number of new authorised patents | 462 | 280 | 276 | 63 | |
| The cumulative number of authorised patents | 1282 | 1454 | 1538 | 63 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Employee volunteer service | hour | 418 | 950 | 940 | 63 |
| Total amount of charitable donations | 10000 RMB | 112.3 | 296.3 | 83.7 | 63 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | tonne | 328 | 935 | |
| NOâ‚“ Emissions | tonne | 337 | 566 | 522 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Total GHG Emissions | tCO2e | 1114020 | 1201378 | 1126506 |
| Total GHG Emissions Intensity (By Revenue) | tCO2e/10000 RMB | 0.52 | 0.49 | 0.46 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Total Hazardous Waste | tonne | 328 | ||
| Total Hazardous Waste Intensity (By Revenue) | kg/10000 RMB | 0.01 | 0.02 | 0.02 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Non-Hazardous Waste Disposed | tonne | 2734720 | 2819039 | 2928840 |
| Total Non-Hazardous Waste Intensity (By Revenue) | tonne/10000 RMB | 1.72 | 1.53 | 1.52 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| COD Reduction Compared to Last Year | tonne | 77117 | 63443 |
| COD Reduction Percentage Compared to Last Year | % | 7.89 | 6.02 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Comprehensive Energy Consumption Intensity (By Revenue) | tonne/10000 RMB | 0.112 | 0.107 | 0.107 |
| Diesel Fuel Consumption | tonne | 1638 | 1605 | 1337 |
| Gasoline Consumption | tonne | 1838 | 1657 | 1408 |
| LPG Consumption | tonne | 530 | 626 | 624 |
| Natural Gas Consumption | m³ | 1439411 | 2616280 | 2244266 |
| Percentage of Renewable Energy Consumption | % | 3.34 | ||
| Purchased Steam | GJ | 4087 | 3781 | 3702 |
| Renewable Energy Consumption | kWh | 51517116 | 70479968 | 73311785 |
| Total Energy Consumption | tonne | 241299 | 262249 | 260475 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Water Consumption | tonne | 5150031 | 5181189 | 4904778 |
| Water Consumption Intensity (By Revenue) | tonne/10000 RMB | 2.89 | 2.11 | 3.02 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Energy Consumption Reduction Compared to Last Year | kWh | 159470302 | -15435036 |
| Energy Consumption Reduction Percentage Compared to Last Year | % | 8.33 | -0.74 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Contractors | person | 176 | 150 | 124 |
| Number of Employees Aged 30-50 | person | 11080 | 11536 | 11458 |
| Number of Employees Aged Above 50 | person | 4184 | 3374 | 3282 |
| Number of Employees Aged Below 30 | person | 4273 | 4008 | 2819 |
| Number of Employees in Mainland China | person | 19537 | 18918 | 17559 |
| Number of Employees in Overseas | person | 1069 | 914 | 1092 |
| Number of Female Employees | person | 7090 | 6588 | 6108 |
| Number of Interns | person | 163 | 104 | 74 |
| Number of Male Employees | person | 12447 | 12330 | 11451 |
| Number of New Employees | person | 2734 | 2393 | 1005 |
| Number of Total Employees | person | 20606 | 19832 | 18651 |
| Percentage of Contractors | % | 0.9 | 0.76 | 0.66 |
| Percentage of Employees Aged 30-50 | % | 65.71 | 60.98 | 65.25 |
| Percentage of Employees Aged Above 50 | % | 21.42 | 17.83 | 18.69 |
| Percentage of Employees Aged Below 30 | % | 21.87 | 21.19 | 16.05 |
| Percentage of Female Employees | % | 36.29 | 34.82 | 34.79 |
| Percentage of Interns | % | 0.83 | 0.55 | 0.42 |
| Percentage of Male Employees | % | 63.71 | 65.18 | 65.21 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | None | None | None |
| Turnover Rate of Employees Aged Above 50 | % | None | None | None |
| Turnover Rate of Employees Aged Below 30 | % | None | None | None |
| Turnover Rate of Female Employees | % | 13.46 | 19.1 | 10.79 |
| Turnover Rate of Junior Management Employees | % | 18.44 | 18.69 | 16.57 |
| Turnover Rate of Male Employees | % | 12.66 | 13.63 | 12.2 |
| Turnover Rate of Senior Management Employees | % | 7.65 | 9.54 | 9.97 |
| Turnover Rate of Total Employees | % | 11.71 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | day | 18675 | 6914 | 7163.5 |
| Lost Time Injury Frequency Rate (LTIFR/LTIR) | case/200000 working hours | 0.09 | 0.08 | 0.16 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Investment in Work Safety | RMB | 29410000 | 31219300 | 31018400 |
| Number of People Receiving Training on Work Safety | person | 153732 | 181645 | 221822 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Percentage of Trained Female Employees | % | 36.29 | 34.82 | 34.79 |
| Percentage of Trained General Employees | % | 96.32 | 96.17 | 97.85 |
| Percentage of Trained Mainland China Employees | % | 100 | 100 | 100 |
| Percentage of Trained Male Employees | % | 63.71 | 65.18 | 65.21 |
| Percentage of Trained Middle Management | % | 3.51 | 3.63 | 2.01 |
| Percentage of Trained Senior Management | % | 0.16 | 0.15 | 0.14 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Average Training Hours (Female) | hour | 92.66 | 90.02 | 74.29 |
| Average Training Hours (General Staff) | hour | 79.23 | 87.41 | 78.15 |
| Average Training Hours (Male) | hour | 95.93 | 89.9 | 80.02 |
| Average Training Hours (Senior Management) | hour | 108 | 108 | 83.2 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Suppliers in Hong Kong | 48 | 27 | |
| Number of Suppliers in Mainland China | 381 | 401 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Satisfaction Rate of Customer Complaint Handling | % | 94.2 | 99.66 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Accumulative Number of Patents Granted | 1282 | 1454 | 1538 | |
| Number of Patents Granted | 462 | 280 | 276 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit |
|---|---|
| Coverage Rate of Ethical Standards and Anti-Corruption Training | % |
| Coverage of Anti-corruption Training for Employees | % |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Total Public Welfare Donations | RMB | 1123000 | 2963000 | 837000 |
| Total Volunteer Service Hours | hour | 418 | 950 | 940 |