2024 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Category 1: Goods and services purchased (Scope 3 GHG) | tCO2e | 10055.44 | 6643.04 | 83 |
| Category 6: Business travel (Scope 3 GHG) | tCO2e | 455.58 | 417.18 | 83 |
| Category 9: Downstream transportation and distribution (Scope 3 GHG) | tCO2e | 83272.92 | 82872.5 | 83 |
| GHG emissions intensity | tCO2e/RMB million revenue | 7.6 | 5.73 | 83 |
| Indirect GHG emissions (Scope 2) | tCO2e | 350.35 | 329.5 | 83 |
| Other indirect GHG emissions (Scope 3) | tCO2e | 93783.94 | 89939.09 | 83 |
| Total GHG emissions | tCO2e | 94134.29 | 90268.59 | 83 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Category 5: Wastes generated during operation (Scope 3 GHG) | tCO2e | Added in 2024 | 6.36 | 83 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | 2025 | Report Pages |
|---|---|---|---|---|---|
| Total non-hazardous waste intensity | t/employee | 0.001 | 0.0006 | 83 | |
| Total non-hazardous waste produced | tonnes | 2.02 | 1.33 | 83 | |
| Waste generation (office waste intensity) | Achieved | Lower than in 2024 | 47 | ||
| Waste generation (waste classification in headquarters office premises) | 100% | 100% | 47 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Emission goal | No target set for the coming year as operations do not involve relevant emissions | 47 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Comprehensive energy (excluding delivery session) intensity | MWh/RMB million revenue | 0.05 | 0.04 | 84 |
| Comprehensive energy (including delivery session) intensity | MWh/RMB million revenue | 11.84 | 9.85 | 84 |
| Comprehensive energy consumption (excluding delivery session) | MWh | 614.33 | 614.06 | 84 |
| Comprehensive energy consumption (including delivery session) | MWh | 146630.33 | 155054.06 | 84 |
| Electricity consumption | kWh | 614334.27 | 614056.32 | 84 |
| Electricity consumption of delivery | kWh | 146016000 | 154440000 | 84 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Total water consumption | m³ | 6923 | 7229.06 | 84 |
| Total water consumption intensity | m³/RMB million revenue | 0.56 | 0.46 | 84 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | 2025 | Report Pages |
|---|---|---|---|---|
| Energy use efficiency (office electricity use intensity) | Achieved | Lower than in 2024 | 47 | |
| Water use efficiency (office water use intensity) | Achieved | Lower than in 2024 | 47 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Packaging intensity | t/RMB million revenue | 0.0008 | 0.0002 | 84 |
| Packaging material | tonnes | 10.36 | 3.24 | 84 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Number of new employees by age group - 29 and below | person | 226 | 50 | |
| Number of new employees by age group - 30 and above | person | 110 | 50 | |
| Number of new employees by gender - Female | person | 128 | 50 | |
| Number of new employees by gender - Male | person | 208 | 50 | |
| Number of new employees by geographical regions - Mainland China | person | 336 | 50 | |
| Number of new employees by type of employment - Management | person | 1 | 50 | |
| Number of new employees by type of employment - Non-management | person | 335 | 50 | |
| Percentage of new employees to total employees | % | 16 | 50 | |
| Total number of employees | Person | 2041 | 2048 | 84 |
| Total number of new employees | person | 336 | 50 | |
| Total workforce by age group - 29 and below | Person | 737 | 679 | 84 |
| Total workforce by age group - 30-49 | Person | 1290 | 1355 | 84 |
| Total workforce by age group - 50 and above | Person | 14 | 14 | 84 |
| Total workforce by employment type - Management | Person | 40 | 38 | 84 |
| Total workforce by employment type - Non-management | Person | 2001 | 2010 | 84 |
| Total workforce by gender - Female | Person | 556 | 577 | 84 |
| Total workforce by gender - Male | Person | 1485 | 1471 | 84 |
| Total workforce by geographical regions - China Mainland | Person | 2039 | 2046 | 84 |
| Total workforce by geographical regions - Hong Kong, Macau, Taiwan and overseas | Person | 2 | 2 | 84 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Employee turnover rate by age group: 29 and below | % | 34.19% | 23.56% | 85 |
| Employee turnover rate by age group: 30-49 | % | 25.27% | 17.12% | 85 |
| Employee turnover rate by age group: 50 and above | % | 21.43% | 21.43% | 85 |
| Employee turnover rate by gender: Female | % | 28.42% | 19.41% | 85 |
| Employee turnover rate by gender: Male | % | 28.48% | 19.24% | 85 |
| Employee turnover rate by geographical regions: China Mainland | % | 28.40% | 19.21% | 85 |
| Employee turnover rate by geographical regions: Hong Kong, Macau, Taiwan and overseas | % | 100.00% | 100.00% | 85 |
| Overall employee turnover rate | % | 28.47% | 19.29% | 85 |
| Voluntary resignation rate of employees | % | 23.99% | 15.50% | 85 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Rate of work-related fatalities of employees | % | 0% | 0% | 85 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| The percentage of employees trained | % | 99.80% | 100.00% | 86 |
| The percentage of employees trained by employee category - Management | % | 100.00% | 100.00% | 86 |
| The percentage of employees trained by employee category - Non-management | % | 99.80% | 100.00% | 86 |
| The percentage of employees trained by gender - Female | % | 99.64% | 100.00% | 86 |
| The percentage of employees trained by gender - Male | % | 99.87% | 100.00% | 86 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| The average training hours completed per employee | Hours | 42.53 | 42.95 | 86 |
| The average training hours completed per employee by employee category - Management | Hours | 80.6 | 25.42 | 86 |
| The average training hours completed per employee by employee category - Non-management | Hours | 41.77 | 43.28 | 86 |
| The average training hours completed per employee by gender - Female | Hours | 42.22 | 42.75 | 86 |
| The average training hours completed per employee by gender - Male | Hours | 42.64 | 43.02 | 86 |
Number of suppliers by geographical region.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Number of suppliers in China Mainland | Units | 335 | 479 | 86 |
| Number of suppliers in Hong Kong, Macau, Taiwan and overseas | Units | 5 | 18 | 86 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Percentage of products – and service-related complaints received | Times/million order | 192 | 199 | 87 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Number of board members and senior management participating in anti-corruption training | Attendances | 170 | 234 | 87 |
| Number of employees participating in anti-corruption training | Attendances | 9023 | 7032 | 87 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Number of people participating in voluntary activities | Attendances | 60 | 116 | 87 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Time invested in voluntary activities | Hours | 360 | 407 | 87 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Indirect Energy Emissions (Scope 2) | tCO2e | 350.35 | 329.5 |
| Scope 3 GHG Emissions (Business Travel) | tCO2e | 455.58 | 417.18 |
| Scope 3 GHG Emissions (Downstream Transportation and Distribution) | tCO2e | 83272.92 | 82872.5 |
| Scope 3 GHG Emissions (Purchased Goods/Services) | tCO2e | 10055.44 | 6643.04 |
| Total GHG Emissions | tCO2e | 94134.29 | 90268.59 |
| Total GHG Emissions Intensity (By Revenue) | tCO2e/RMB million revenue | 7.6 | 5.73 |
| Total Other Indirect Energy Emissions (Scope 3) | tCO2e | 93783.94 | 89939.09 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Total Hazardous Waste | tCO2e | 6.36 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Non-Hazardous Waste (Office Waste) | tonnes | 2.02 | 1.33 |
| Total Non-Hazardous Waste Intensity (By Employee) | t/employee | 0.001 | 0.0006 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| CO2 Emissions Reduction Compared to Last Year | tonnes |
| Reduction in GHG Intensity Compared to Last Year (By Revenue) | % |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Comprehensive Energy Consumption Intensity (By Revenue) | MWh/RMB million revenue | 11.84 | 9.85 |
| Purchased Electricity | kWh | 146016000 | 614056.32 |
| Total Energy Consumption | MWh | 146630.33 | 155054.06 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Water Consumption | m³ | 6923 | 7229.06 |
| Water Consumption Intensity (By Revenue) | m³/RMB million revenue | 0.56 | 0.46 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2024 | 2025 |
|---|---|---|---|
| Office Electricity Consumption Reduction Compared to Last Year | Lower than in 2023 | Lower than in 2024 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Packaging Material Intensity (By Revenue) | t/RMB million revenue | 0.0008 | 0.0002 |
| Packaging Materials Consumed | tonnes | 10.36 | 3.24 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Number of Employees Aged 30-50 | Person | 1290 | 1355 |
| Number of Employees Aged Above 50 | Person | 14 | 14 |
| Number of Employees Aged Below 30 | Person | 737 | 679 |
| Number of Employees in Hong Kong and Mainland China | Person | 2041 | 2048 |
| Number of Employees in Mainland China | Person | 2039 | 2046 |
| Number of Employees in Overseas | Person | 2 | 2 |
| Number of Female Employees | Person | 556 | 577 |
| Number of Male Employees | Person | 1485 | 1471 |
| Number of New Employees | Person | 336 | |
| Number of New Employees (Aged 30-50) | Person | 110 | |
| Number of New Employees (Aged Below 30) | Person | 226 | |
| Number of New Employees (Female) | Person | 128 | |
| Number of New Employees (Mainland China) | Person | 336 | |
| Number of New Employees (Male) | Person | 208 | |
| Number of Total Employees | Person | 2041 | 2048 |
| Percentage of Employees Aged 30-50 | % | 63.23 | 66.18 |
| Percentage of Employees Aged Above 50 | % | 0.69 | 0.68 |
| Percentage of Employees Aged Below 30 | % | 36.11 | 33.16 |
| Percentage of Employees in Hong Kong and Mainland China | % | 100 | 100 |
| Percentage of Employees in Mainland China | % | 99.9 | 99.9 |
| Percentage of Employees in Overseas | % | 0.1 | 0.1 |
| Percentage of Female Employees | % | 27.25 | 28.15 |
| Percentage of Male Employees | % | 72.75 | 71.85 |
| Percentage of New Employees | % | 16 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 25.27 | 17.12 |
| Turnover Rate of Employees Aged Above 50 | % | 21.43 | 21.43 |
| Turnover Rate of Employees Aged Below 30 | % | 34.19 | 23.56 |
| Turnover Rate of Employees in Mainland China | % | 28.4 | 19.21 |
| Turnover Rate of Female Employees | % | 28.42 | 19.41 |
| Turnover Rate of Male Employees | % | 28.48 | 19.24 |
| Turnover Rate of Total Employees | % | 28.47 | 19.29 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Percentage of Employees Trained | % | 99.8 | 100 |
| Percentage of Trained Female Employees | % | 99.64 | 100 |
| Percentage of Trained Male Employees | % | 99.87 | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Average Training Hours (Female) | Hours | 42.22 | 42.75 |
| Average Training Hours (General Staff) | Hours | 41.77 | 43.28 |
| Average Training Hours (Male) | Hours | 42.64 | 43.02 |
| Average Training Hours (Senior Management) | Hours | 80.6 | 25.42 |
| Average Training Hours per Employee | Hours | 42.53 | 42.95 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Number of Suppliers in Mainland China | Units | 335 | 479 |
| Number of Total Suppliers | Units | 340 | 497 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Number of Products and Service Related Complaints | Times/million order | 192 | 199 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Employee Coverage of Data Security Training | % | 100 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Standard Indicator | Unit |
|---|---|
| Percentage of Employees Anti-corruption Policies have been Communicated to | % |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Number of Attendance for Anti-corruption Training | Attendances | 9193 | 7266 |
| Number of Directors and Management Attendance for Anti-corruption Training | Attendances | 170 | 234 |
| Number of General Employees Attendance for Anti-corruption Training | Attendances | 9023 | 7032 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Total Volunteer Service Hours | Hours | 360 | 407 |