2024 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| CO emission from self-owned vehicles | kg | 760.41 | 96 |
| HC emission from self-owned vehicles | kg | 433.15 | 96 |
| NOx emission from self-owned vehicles | kg | 37.03 | 96 |
| SO2 emission from self-owned vehicles | kg | 15.39 | 96 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Density of GHG Emission | tonnes CO₂ equivalent/sqm GFA | 0.17 | 95 |
| Density of GHG emission | tonnes CO2 equivalent/sqm GFA | 0.17 | 166 |
| GHG Emission (Scope 1) | tonnes CO₂ equivalent | 18115.29 | 95 |
| GHG emission (Scope 1) | tonnes CO2 equivalent | 595.78 | 166 |
| GHG emission (Scope 2) | tonnes CO2 equivalent | 18115.29 | 166 |
| Total GHG emission | tonnes CO2 equivalent, tonnes CO₂ equivalent | 18711.07 | 95, 166 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Density of hazardous waste | tonnes/sqm GFA | 0.000019 | 166 |
| Density of hazardous waste generation | tonnes/sqm GFA | 0.0000119 | 106 |
| Fluorescent tube generation | tonnes | 0.29 | 106, 166 |
| Total hazardous waste generation | tonnes | 2.01 | 106, 166 |
| Total wastewater discharge | tonnes | 74982.44 | 103, 166 |
| Waste battery generation | tonnes | 0.81 | 106, 166 |
| Waste liquid generation from equipment maintenance | tonnes | 0.02 | 106, 166 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Construction waste (Non-hazardous waste) | tonnes | 113.58 | 167 |
| Density of non-hazardous waste generation | tonnes/sqm GFA | 0.02 | 167 |
| Glass recycling (Non-hazardous waste) | tonnes | 0.15 | 167 |
| Glass usage (Non-hazardous waste) | tonnes | 0.38 | 167 |
| Ink cartridge generation | tonnes | 0.89 | 106, 166 |
| Kitchen waste (Non-hazardous waste) | tonnes | 2330.32 | 167 |
| Metal recycling (Non-hazardous waste) | tonnes | 0.42 | 167 |
| Metal usage (Non-hazardous waste) | tonnes | 0.69 | 167 |
| Paper recycling (Non-hazardous waste) | tonnes | 5.31 | 167 |
| Paper usage (Non-hazardous waste) | tonnes | 37.12 | 167 |
| Plastic recycling (Non-hazardous waste) | tonnes | 1.3 | 167 |
| Plastic usage (Non-hazardous waste) | tonnes | 3.72 | 167 |
| Total non-hazardous waste generation | tonnes | 2485.81 | 167 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2025 | Report Pages |
|---|---|---|---|
| Greenhouse gas emission intensity reduction target (base year 2022, target year 2025) | % | -55 | 94 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Total non-hazardous waste recycling | tonnes | 7.18 | 167 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Comprehensive energy consumption density | tonnes of standard coal/sqm GFA | 0.032 | 99 |
| Total LPG consumption | cubic meters | 9510.03 | 99 |
| Total comprehensive energy consumption | tonnes of standard coal | 3406.92 | 99 |
| Total diesel consumption | litre | 212331.81 | 99 |
| Total diesel oil consumption | tonnes | 19.23 | 99 |
| Total direct energy consumption | tonnes of standard coal | 3132.81 | 99 |
| Total electricity consumption | kWh | 25490719.7 | 99 |
| Total gasoline consumption | litre | 2526.18 | 99 |
| Total indirect energy consumption | tonnes of standard coal | 3406.92 | 99 |
| Total natural gas consumption | tonnes | 274.11 | 99 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Total water consumption | tonnes | 93728.05 | 103 |
| Total water consumption density | tonnes/sqm GFA | 0.87 | 103 |
| Total water saving | tonnes | 1691.69 | 103 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Application rate of prefabricated technology | % | 80 | 11, 16 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Accumulated green building certifications | 327 | 16 | |
| Cumulative number of green 1-star building | certificates | 100 | 165 |
| Cumulative number of green 2-star building | certificates | 185 | 165 |
| Cumulative number of green 3-star building | certificates | 30 | 165 |
| Full-dimensional real scenery demonstration area of Xi'an Fengming Begonia Project | sqm | 10000 | 13 |
| LEED cumulative number | certificates | 7 | 165 |
| Newly certified green building area | million sqm | 2.277 | 11 |
| Number of green building projects completed | projects | 327 | 11 |
| Ranking in 2024 Top30 China Green and Low-Carbon Real Estate Index | Top30 | 11 | |
| Total number of green building certifications | certificates | 327 | 165 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2019-2024 | 2024 | Report Pages |
|---|---|---|---|---|
| Number of online voting systems for employee representatives | systems | 12 | 113 | |
| Number of participants in Group-wide employee representative meeting | participants | 169 | 113 | |
| Number of staff | person | 8765 | 170 | |
| Number of staff by age - 30-49 | person | 6777 | 170 | |
| Number of staff by age - 50 and above | person | 257 | 170 | |
| Number of staff by age - Below 30 | person | 1731 | 170 | |
| Number of staff by gender - Female | person | 2669 | 170 | |
| Number of staff by gender - Male | person | 6096 | 170 | |
| Number of staff by rank - Entry-level employees | person | 5186 | 170 | |
| Number of staff by rank - Mid-level management | person | 2720 | 170 | |
| Number of staff by rank - Senior management | person | 859 | 170 | |
| Number of staff by region - Central Region | person | 330 | 170 | |
| Number of staff by region - Eastern Region | person | 974 | 170 | |
| Number of staff by region - Midland Region | person | 252 | 170 | |
| Number of staff by region - Northeast Region | person | 209 | 170 | |
| Number of staff by region - Northern Region | person | 561 | 170 | |
| Number of staff by region - Northwest Region | person | 820 | 170 | |
| Number of staff by region - Overseas Region | person | 3 | 170 | |
| Number of staff by region - Southern Region | person | 354 | 170 | |
| Number of staff by region - Southwest Region | person | 225 | 170 | |
| Number of staff by region - Zhejiang Region | person | 5037 | 170 | |
| Total proposals received at 'May 1st' Employee Symposiums (2019-2024) | proposals | 10645 | 118 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2019-2024 | 2024 | Report Pages |
|---|---|---|---|---|
| Campus recruitment satisfaction rate | % | 92.45 | 126 | |
| Implementation rate of proposals at 'May 1st' Employee Symposiums (2019-2024) | percent | 97% | 118 | |
| Proposals received at 26th 'May 1st' Employee Symposium (2024) | proposals | 51 | 118 | |
| Proposals received at 26th 'May 1st' Employee Symposium (2024) on 'doing practical things' | proposals | 69 | 118 | |
| Staff turnover rate | % | 23.1 | 171 | |
| Staff turnover rate by age - 30-49 | % | 16.8 | 171 | |
| Staff turnover rate by age - 50 and above | % | 0.6 | 171 | |
| Staff turnover rate by age - Below 30 | % | 5.7 | 171 | |
| Staff turnover rate by gender - Female | % | 8 | 171 | |
| Staff turnover rate by gender - Male | % | 15.1 | 171 | |
| Staff turnover rate by region - Central China Region | % | 1.3 | 171 | |
| Staff turnover rate by region - Central Region | % | 1.7 | 171 | |
| Staff turnover rate by region - Eastern Region | % | 2.8 | 171 | |
| Staff turnover rate by region - Midland Region | % | 1.7 | 171 | |
| Staff turnover rate by region - Northeast Region | % | 0.5 | 171 | |
| Staff turnover rate by region - Northern Region | % | 1.1 | 171 | |
| Staff turnover rate by region - Northwest Region | % | 1.1 | 171 | |
| Staff turnover rate by region - Overseas Region | % | 0.1 | 171 | |
| Staff turnover rate by region - Southern Region | % | 1.6 | 171 | |
| Staff turnover rate by region - Southwest Region | % | 1.4 | 171 | |
| Staff turnover rate by region - Zhejiang Region | % | 11.5 | 171 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2020 | 2021 | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|---|
| Coverage rate of training for employees | % | 100 | 16 | ||||
| Employee engagement level | % | 92 | 16 | ||||
| Employee engagement level, Greentown China | % | 85.3 | 87.1 | 92.3 | 93 | 92 | 119 |
| Number of people attending Employee Psychological Problem Identification and Health Care training via video | people | 500 | 133 | ||||
| Number of representatives attending Employee Psychological Problem Identification and Health Care training (on-site) | representatives | 50 | 133 | ||||
| Percentage of employees trained by gender - Female | % | 30.45 | 172 | ||||
| Percentage of employees trained by gender - Male | % | 69.55 | 172 | ||||
| Percentage of employees trained by rank - Entry-level employees | % | 59.17 | 172 | ||||
| Percentage of employees trained by rank - Mid-level management | % | 31.03 | 172 | ||||
| Percentage of employees trained by rank - Senior management | % | 9.8 | 172 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of training hours per capita by gender - Female | hour | 47 | 172 |
| Number of training hours per capita by gender - Male | hour | 47 | 172 |
| Number of training hours per capita by rank - Entry-level employees | hour | 47 | 172 |
| Number of training hours per capita by rank - Mid-level management | hour | 47 | 172 |
| Number of training hours per capita by rank - Senior management | hour | 47 | 172 |
Number of suppliers by geographical region.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of suppliers - Central region company | 1142 | 142 | |
| Number of suppliers - Eastern region company | 2231 | 142 | |
| Number of suppliers - Greentown town group | 1851 | 142 | |
| Number of suppliers - Midland region company | 1013 | 142 | |
| Number of suppliers - Northeast region company | 630 | 142 | |
| Number of suppliers - Northern region company | 1693 | 142 | |
| Number of suppliers - Northwest region company | 989 | 142 | |
| Number of suppliers - Southern region company | 921 | 142 | |
| Number of suppliers - Zhejiang region group | 3166 | 142 | |
| Number of suppliers by region - Central region company | unit | 1142 | 173 |
| Number of suppliers by region - Eastern region company | unit | 2231 | 173 |
| Number of suppliers by region - Greentown Town group | unit | 1851 | 173 |
| Number of suppliers by region - Midland region company | unit | 1013 | 173 |
| Number of suppliers by region - Northeast region company | unit | 630 | 173 |
| Number of suppliers by region - Northern region company | unit | 1693 | 173 |
| Number of suppliers by region - Northwest region company | unit | 989 | 173 |
| Number of suppliers by region - Southern region company | unit | 921 | 173 |
| Number of suppliers by region - Zhejiang region group | unit | 3166 | 173 |
| Number of suppliers on record | 10908 | 16 | |
| Total number of suppliers | unit | 10908 | 173 |
| Total number of suppliers included on the list of suppliers of Greentown China | 10908 | 142 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of suppliers urged to rectify issues after inspection | 5 | 142 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Proportion of delivered projects with fine decoration | percent | 70.5 | 80 |
| Year-on-year increase in proportion of delivered projects with fine decoration | percentage points | 13 | 80 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Delivery satisfaction score | points | 91 | 11 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2019-2024 | 2024 | Report Pages |
|---|---|---|---|---|
| Customer complaint resolution rate | % | 98.93 | 173 | |
| Customer satisfaction | points | 92.9 | 16 | |
| Customer satisfaction score | points | 92.9 | 11 | |
| Customer satisfaction score of Greentown China's commercial business | 92.9 | 56 | ||
| Customer satisfaction score of Greentown China's hotel business | 95.7 | 56 | ||
| Difference above industry average in customer satisfaction score | points | 21.3 | 11 | |
| Emails received via 'Management Online' mailbox for reporting complaints (2024) | emails | 4 | 118 | |
| Industry average customer satisfaction score | points | 71.57 | 11 | |
| Number of projects delivered | projects | 241 | 11 | |
| Number of valid samples collected in Greentown China's commercial business customer survey | 9803 | 56 | ||
| Number of viewers for annual and interim results presentations (online and offline) | 12600 | 37 | ||
| Opinions and improvement suggestions received via 'Management Online' and 'Voice Community' (2024) | opinions and suggestions | 39 | 118 | |
| Overall satisfaction No. 1 in 16 cities | 1 | 16 | ||
| Total number of complaints | case | 921 | 173 | |
| Total opinions and suggestions received via 'Management Online' (2019-2024) | opinions and suggestions | 1058 | 118 | |
| Total opinions and suggestions received via 'Management Online' (2019-2024) including functional centers | opinions and suggestions | 1608 | 118 | |
| Year-on-year increase in customer satisfaction score of Greentown China's commercial business | % | 2 | 56 | |
| Year-on-year increase in customer satisfaction score of Greentown China's hotel business | % | 3 | 56 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Accumulated copyright registrations completed | unit | 362 | 173 |
| Accumulated total number of patent authorization obtained | unit | 924 | 173 |
| Accumulated total number of registered trademarks held | unit | 1137 | 173 |
| Greentown China's newly-added saleable value for investment | billion RMB | 108.8 | 14 |
| Greentown China's sales amount | billion RMB | 276.8 | 14 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Overall passing rate of material inspections | % | 93.3 | 142 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of material inspections completed | 1968 | 142 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of business ethics training | times | 88 | 165 |
| Number of participants receiving business ethics training | person | 8765 | 165 |
| Number of people attending disciplinary inspection, audit and supervision symposium and training | people | 50 | 66 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Brand value | billion RMB | 11.88 | 16 |
| No Depression in China Action number of articles relating to anti-depression published | articles | 1100 | 145 |
| No Depression in China Action number of large-scale seminars on depression and related activities | seminars | 130 | 145 |
| No Depression in China Action number of offline activities | activities | 278 | 145 |
| No Depression in China Action number of parent-school activities for anti-depression | activities | 5000 | 145 |
| No Depression in China Action number of participants and beneficiaries | participants and beneficiaries | 65000 | 145 |
| No Depression in China Action number of therapeutic activities | activities | 350 | 145 |
| No Depression in China Action number of views on 25 self-media platforms | views | 1100000 | 145 |
| Number of external sharing and on-site visit activities organized for Greentown Good Houses | activities | 12 | 64 |
| Number of households delivered to | households | 153600 | 11 |
| Number of investor exchange activities organized in Beijing, Shanghai, Shenzhen, Hangzhou, Hong Kong, Macau and online during the Reporting Period | >100 | 37 | |
| Number of original articles published in Greentown Good Houses special column | articles | 29 | 64 |
| Participants in Greentown's Spring Breeze Action Assisting Agriculture live charity commerce | people | 63000 | 13 |
| WELL cumulative number | certificates | 5 | 165 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Cumulative expenditure of Family Fund | RMB | 3496400 | 117 |
| Cumulative total of employees' families supported by Family Fund | families | 55 | 117 |
| No Depression in China Action donation amount | RMB | 500000 | 145 |
| Number of groups of employees' families supported by Family Fund | groups | 9 | 117 |
| Spring Breeze Action donation amount | RMB | 1000000 | 145 |
| Spring Breeze Action number of offline therapeutic activities | activities | 100 | 145 |
| Spring Breeze Action number of participants in offline activities | participants | 1200 | 145 |
| Spring Breeze Action number of people listened and watched | people | 300000 | 145 |
| Spring Breeze Action number of public welfare broadcasts for Hangzhou workers | broadcasts | 300 | 145 |
| Total amount of support reached by Family Fund | RMB | 526100 | 117 |
Other aspects.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Hainan Blue Town property purchase value during New Year event | RMB | 176000000 | 13 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| NOₓ Emissions | kg | 37.03 |
| SOₓ Emissions | kg | 15.39 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes CO2 equivalent | 595.78 |
| Indirect Energy Emissions (Scope 2) | tonnes CO2 equivalent | 18115.29 |
| Total GHG Emissions | tonnes CO2 equivalent | 18711.07 |
| Total GHG Emissions Intensity (By Area) | tonnes CO2 equivalent/sqm GFA | 0.17 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Hazardous Waste (Liquid Waste) | tonnes | 0.02 |
| Hazardous Waste (Used Batteries) | tonnes | 0.81 |
| Total Hazardous Waste | tonnes | 2.01 |
| Total Hazardous Waste Intensity (By Area) | tonnes/sqm GFA | 0.000019 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Glass Waste | tonnes | 0.38 |
| Non-Hazardous Waste (Construction Waste) | tonnes | 113.58 |
| Non-Hazardous Waste (Kitchen Waste) | tonnes | 2330.32 |
| Non-Hazardous Waste Recycled | tonnes | 7.18 |
| Paper Waste | tonnes | 37.12 |
| Plastic Waste | tonnes | 3.72 |
| Recycling Rate of Non-Hazardous Waste | % | 0.29 |
| Total Non-Hazardous Waste Intensity (By Area) | tonnes/sqm GFA | 0.02 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2025 |
|---|---|---|
| Target Reduction in GHG Intensity Percentage by 2025 Compared to 2022 | % | -55 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Comprehensive Energy Consumption Intensity (By Area) | tonnes of standard coal/sqm GFA | 0.032 |
| Diesel Fuel Consumption | tonnes | 212331.81 |
| Gasoline Consumption | litre | 2526.18 |
| LPG Consumption | cubic meters | 9510.03 |
| Natural Gas Consumption | tonnes | 274.11 |
| Purchased Electricity | kWh | 25490719.7 |
| Total Direct Energy Consumption | tonnes of standard coal | 3132.81 |
| Total Energy Consumption | tonnes of standard coal | 3406.92 |
| Total Indirect Energy Consumption | tonnes of standard coal | 3406.92 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Total Wastewater Discharge | tonnes | 74982.44 |
| Water Consumption | tonnes | 93728.05 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2024 | 2025 |
|---|---|---|---|
| Electricity Usage Reduction Percentage Compared to Last Year | % | 2.9 | |
| Target Energy Consumption Reduction Percentage Compared to Last Year | % | 8 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Employees Aged 30-50 | person | 6777 |
| Number of Employees Aged Above 50 | person | 257 |
| Number of Employees Aged Below 30 | person | 1731 |
| Number of Employees in Central China | person | 330 |
| Number of Employees in East China | person | 974 |
| Number of Employees in North China | person | 561 |
| Number of Employees in Northeast China | person | 209 |
| Number of Employees in Northwest China | person | 820 |
| Number of Employees in Overseas | person | 3 |
| Number of Employees in South China | person | 354 |
| Number of Employees in Southwest China | person | 225 |
| Number of Employees in Zhejiang Region | person | 5037 |
| Number of Female Employees | person | 2669 |
| Number of General Employees | person | 5186 |
| Number of Male Employees | person | 6096 |
| Number of Middle Management Employees | person | 2720 |
| Number of Senior Management Employees | person | 859 |
| Number of Total Employees | person | 8765 |
| Percentage of Employees Aged 30-50 | % | 77.32 |
| Percentage of Employees Aged Above 50 | % | 2.93 |
| Percentage of Employees Aged Below 30 | % | 19.75 |
| Percentage of Employees in Central China | % | 3.77 |
| Percentage of Employees in East China | % | 11.12 |
| Percentage of Employees in North China | % | 6.4 |
| Percentage of Employees in Northeast China | % | 2.39 |
| Percentage of Employees in Northwest China | % | 9.36 |
| Percentage of Employees in Overseas | % | 0.03 |
| Percentage of Employees in South China | % | 4.04 |
| Percentage of Employees in Southwest China | % | 2.57 |
| Percentage of Female Employees | % | 30.46 |
| Percentage of General Employees | % | 59.17 |
| Percentage of Male Employees | % | 69.54 |
| Percentage of Middle Management Employees | % | 31.03 |
| Percentage of Senior Management Employees | % | 9.8 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 16.8 |
| Turnover Rate of Employees Aged Above 50 | % | 0.6 |
| Turnover Rate of Employees Aged Below 30 | % | 5.7 |
| Turnover Rate of Employees in Central China | % | 1.3 |
| Turnover Rate of Employees in East China | % | 2.8 |
| Turnover Rate of Employees in North China | % | 1.1 |
| Turnover Rate of Employees in Northeast China | % | 0.5 |
| Turnover Rate of Employees in Northwest China | % | 1.1 |
| Turnover Rate of Employees in Overseas | % | 0.1 |
| Turnover Rate of Employees in South China | % | 1.6 |
| Turnover Rate of Employees in Southwest China | % | 1.4 |
| Turnover Rate of Employees in West China | % | 1.7 |
| Turnover Rate of Employees in Zhejiang Region | % | 11.5 |
| Turnover Rate of Female Employees | % | 8 |
| Turnover Rate of Male Employees | % | 15.1 |
| Turnover Rate of Total Employees | % | 23.1 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Percentage of Employees Trained | % | 100 |
| Percentage of Trained Female Employees | % | 30.45 |
| Percentage of Trained General Employees | % | 59.17 |
| Percentage of Trained Male Employees | % | 69.55 |
| Percentage of Trained Middle Management | % | 31.03 |
| Percentage of Trained Senior Management | % | 9.8 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Average Training Hours (Female) | hour | 47 |
| Average Training Hours (General Staff) | hour | 47 |
| Average Training Hours (Male) | hour | 47 |
| Average Training Hours (Middle Management) | hour | 47 |
| Average Training Hours (Senior Management) | hour | 47 |
| Average Training Hours per Employee | hour | 47 |
| Total Training Hours | hour | 3072.5 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Suppliers in Central China | unit | 1142 |
| Number of Suppliers in East China | unit | 2231 |
| Number of Suppliers in North China | unit | 1693 |
| Number of Suppliers in Northeast China | unit | 630 |
| Number of Suppliers in Northwest China | unit | 989 |
| Number of Suppliers in South China | unit | 921 |
| Number of Total Suppliers | unit | 10908 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Complaints Handling Rate | % | 98.93 |
| Total Number of Customer Complaints | case | 921 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Accumulative Number of Patents Granted | unit | 924 |
| Number of Trademark Registrations | unit | 1137 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Anti-corruption Training Session | sessions | 88 |
| Number of Attendance for Anti-corruption Training | person-times | 8765 |
| Number of Directors and Management Attendance for Anti-corruption Training | attendances | 36 |
| Number of People Participated in Ethical Standards and Anti-corruption Training | person | 8765 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Total Public Welfare Donations | RMB | 4996400 |
| Total Social Investment | RMB | 4996400 |