2024 Environmental, Social and Governance Report

Year: 2024
Published: 2025-04-28
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2022 2023 2024 Report Pages
Total sulphur oxides emissions 千克 kg 89.99 93.75 105.99 158

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2022 2023 2024 2025 Report Pages
Direct greenhouse gas emissions (scope 1) tonnes CO2e 35559.8 36151.6 38714.51 103, 158
Expected emission reduction from hydrogen refueling tonnes 1400 108
Greenhouse gas emission density Decrease compared with that of 2020, tonnes CO2e/revenue of HK$'000, tonnes CO2e/revenue of HK$'0000 0.0325 0.0149 0.0143 0.0126 10.00% 102, 103, 158
Indirect greenhouse gas emissions (scope 2) tonnes CO2e 104882.75 108903.23 90640.25 103, 158
Total greenhouse gas emissions tonnes CO2e 140442.6 145054.83 129354.76 103, 158

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 2024 Report Pages
Intensity of hazardous waste produced tonnes/revenue of HK$'00 million 0.0114 0.0105 0.009 159
Total hazardous waste produced tonnes 10.77 10.68 9.24 159

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 2024 Report Pages
Intensity of non-hazardous waste produced tonnes/revenue of HK$'00 million 0.1941 0.1701 0.1387 159
Total non-hazardous waste produced tonnes 183.12 172.3 142.4 159

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2024 2025 Report Pages
CO2 emissions reduced by electricity sold for charging tonnes 140000 13
Carbon dioxide emission intensity, group-wide, target reduction compared with 2020 % -10 101
Carbon dioxide emissions reduced compared with fuel vehicles tonnes 140000 108

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2022 2023 2024 2025 Report Pages
Annual electricity sales of CR Gas for charging million kWh 300 108
Charging projects newly added projects 50 108
Charging terminals put into operation terminals 7000 108
Cumulative charging projects put into operation projects 300 108
Cumulative contracted installed capacity GW 4 13, 108
Cumulative installed capacity put into operation GW 3.1 108
Diesel consumption volume tonnes 1074.87 103
Distributed energy installed capacity put into operation GW 2.6 108
Distributed photovoltaics installed capacity put into operation MW 94.7 108
Electricity sold for charging kWh 300000000 13
Externally purchased power consumption volume '0000 kWh 16782.55 103
Gasoline consumption volume tonnes 4344.38 103
Hydrogen refueling tonnes 287.7 108
Natural gas consumption volume '0000 standard m³ 1007.97 103
Number of provinces with city gas projects 25 5
Number of provincial capital cities with city gas projects 15 5
Number of registered city gas projects at Group level 276 5
Overall energy consumption density (converted to standard coal) '0000 tonnes of standard coal/revenue of HK$'00 million 0.0045 0.0043 0.0041 103, 159
Overall energy consumption per HK$'0000 revenue (at comparable price) Decrease compared with that of 2020, tonnes of standard coal/HK$'0000 0.0065 0.0036 0.004 decreased by 35.38% 10.00% 102, 159
Supercharging stations put into operation in Hong Kong stations 2 108
Total overall energy consumption (converted to standard coal) '0000 tonnes of standard coal 4.2112 4.3779 4.22 103, 159
Transportation charging installed capacity put into operation MW 415 108
Year-on-year increase in hydrogen refueling % 6.8 108

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 2024 Report Pages
Water consumption tonnes 1531400 1492407 763644 161
Water consumption intensity 0000 tonnes of standard coal/revenue of HK$'0000 0.16 0.15 0.074 161

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2025 Report Pages
Overall energy consumption per HK$10000 of revenue (at comparable price), group-wide, target reduction compared with 2020 % -10 101

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2022 2023 2024 Report Pages
Packaging materials of gas appliances tonnes 1537.3 1193.28 1118.97 161

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2024 Report Pages
Renovation of old pipelines - investment in 2024 billion HKD 2.185 155
Renovation of old pipelines - length completed in 2024 kilometers 2200 155

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2022 2023 2024 Report Pages
Average paid leave days per person Day 11 11 11 168
Average salary of employees HK$'000 10.96 12.85 13.83 168
Coverage of labour contracts % 100 100 100 168
Coverage rate of social insurance % 100 100 100 168
Investment in employees in difficulty HK$'0000 73.1 46.4 41.9 167
Investment in employees in hardships HK$'0000 326.1 326.14 151.458 167
Number of disabled persons employed Person 92 97 97 168
Number of elementary staff Person 51874 53965 53582 162
Number of employees aged 20-30 Person 8032 7468 8235 162
Number of employees aged 31-40 Person 20766 22020 22908 162
Number of employees aged 41-50 Person 16409 17500 16756 162
Number of employees aged > 50 Person 10907 11620 9623 162
Number of employees from Anhui area Person 2705 2661 162
Number of employees from Chongqing Gas Person 3914 3809 163
Number of employees from Fujian area Person 2770 2689 163
Number of employees from Guangdong & Guangxi area Person 1673 1657 163
Number of employees from Hebei & Inner Mongolia area Person 3397 3216 162
Number of employees from Henan area Person 4841 4767 162
Number of employees from Hubei area Person 2240 2209 162
Number of employees from Hunan area Person 1297 1291 162
Number of employees from Jiangsu area Person 4901 4806 162
Number of employees from Jiangxi area Person 2105 2102 162
Number of employees from Northeast China area Person 3994 3740 162
Number of employees from Qinghai area Person 455 451 162
Number of employees from Shandong area Person 4321 4246 162
Number of employees from Shanxi & Shaanxi area Person 3117 3023 162
Number of employees from Sichuan area Person 7112 7214 162
Number of employees from Tianjin Gas Person 5046 4796 163
Number of employees from Yunnan & Guizhou area Person 1020 990 163
Number of employees from Zhejiang area Person 1919 2051 163
Number of employees from other areas (including Engineering Design Region, industrial companies, etc.) Person 1781 1804 163
Number of ethnic minorities employed Person 1601 1672 1458 168
Number of female employees Person 19864 19341 19190 161
Number of fresh graduates employed Person 750 616 373 168
Number of licensed safety management personnel Person 4456 4766 4925 82, 167
Number of male employees Person 36250 39267 38332 161
Number of management staff Person 1042 881 741 162
Number of middle-level staff Person 3198 3762 3199 162
Number of newly employed employees Person 2551 3962 1297 168
Ratio of female managers % 24.59 15.66 15.65 168
Total number of employees Person 56114 58608 57522 161

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2022 2023 2024 Report Pages
Employee turnover rate % 3 1.87 1.94 163
Female employee turnover rate % 2 2.13 2.05 163
Male employee turnover rate % 3 1.74 1.89 163
Turnover rate of elementary staff % 2 1.99 0.02 163
Turnover rate of employees aged 20-30 % 5 4.89 3.32 163
Turnover rate of employees aged 31-40 % 2 1.81 1.64 163
Turnover rate of employees aged 41-50 % 1 1 1.64 163
Turnover rate of employees aged > 50 % 1 1.35 2.03 163
Turnover rate of employees from Other area (including Engineering Design area, industrial companies, etc.) % 2.21 165
Turnover rate of employees from Tianjin Gas % 0.4 165
Turnover rate of management staff % 0.38 0.45 0.01 163
Turnover rate of middle-level staff % 1 0.45 0.01 163

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2022 2023 2024 Report Pages
Coverage for medical check-ups and health archiving % 100 100 100 168
Coverage of safety training % 100 100 100 82, 161
Number of registered safety engineers Person 1057 1089 1179 82, 167
Number of safety emergency response drills conducted Number of times 4508 4817 5134 82, 161
Safe production investment HK$'000, HK$'0000 94515 101403 113477 82, 161
Safety training investment HK$'000, HK$'0000 3320.2 3850.27 4120.77 82, 161
Total hours of safety training Hour 726935 772641 1418100 82, 161

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2022 2023 2024 Report Pages
Average monthly active users of CR Gas' learning platform 117687 13
Employee training coverage % 100 100 100 165
Number of training programs launched 281 13
Participants of safety training Attendance 357763 372758 412500 82, 161
Registered users of CR Gas' learning platform 36897 13
The percentage of employees trained by employment rank - Elementary staff % 59 100 100 165
The percentage of employees trained by employment rank - Management staff % 44 100 100 165
The percentage of employees trained by employment rank - Middle-level staff % 69 100 100 165
The percentage of employees trained by gender - Female % 59 100 100 165
The percentage of employees trained by gender - Male % 59 100 100 165

The average training hours completed per employee by gender and employee category.

Indicator Unit 2022 2023 2024 Report Pages
Average training hours per person by employment rank - Elementary staff Hour 13.7 12.56 13.51 166
Average training hours per person by employment rank - Management staff Hour 15.4 9.13 23.5 166
Average training hours per person by employment rank - Middle-level staff Hour 19.3 23.5 24.92 166
Average training hours per person by gender - Female Hour 17.9 10.93 14.28 165
Average training hours per person by gender - Male Hour 21.5 14.33 14.27 165
Total hours of training Hour 524086 774265 821031 165
Training hours per person Hour 12.8 13.2 14.3 165
Training investment per person HK$ 817.94 821.5 598.4 165

Number of suppliers by geographical region.

Indicator Unit 2022 2023 2024 Report Pages
Number of prefecture-level cities with city gas projects 76 5
Number of suppliers from Anhui area Supplier 2 3 2 166
Number of suppliers from Chongqing Gas Supplier 4 7 5 166
Number of suppliers from Guangdong & Guangxi area Supplier 9 12 13 166
Number of suppliers from Hebei & Inner Mongolia area Supplier 21 25 22 166
Number of suppliers from Henan area Supplier 5 8 7 166
Number of suppliers from Hubei area Supplier 1 1 1 166
Number of suppliers from Hunan area Supplier 3 3 2 166
Number of suppliers from Jiangsu area Supplier 21 28 27 166
Number of suppliers from Jiangxi area Supplier 1 1 166
Number of suppliers from Northeast China area Supplier 6 7 7 166
Number of suppliers from Shandong area Supplier 20 21 20 166
Number of suppliers from Shanxi & Shaanxi area Supplier 1 4 4 166
Number of suppliers from Sichuan area Supplier 13 27 17 166
Number of suppliers from Tianjin Gas Supplier 5 5 4 167
Number of suppliers from Zhejiang area Supplier 22 39 42 166
Total number of suppliers Supplier 134 191 173 167

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2022 2023 2024 Report Pages
Percentage of certified suppliers under the quality, environmental and occupational health and safety management systems % 100 100 100 167

Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.

Indicator Unit 2022 2023 2024 Report Pages
Responsible procurement coverage % 100 100 100 168

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2022 2023 2024 Report Pages
Rate of qualified products (PERCEN) % 100 100 100 167

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2022 2023 2024 Report Pages
Annual target for customer satisfaction score points 92 13
Customer satisfaction Score 95.7 96.4 96.6 167
Customer satisfaction score points 96.62 13

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2022 2023 2024 Report Pages
Investment in the education of children of employees in difficulty HK$'0000 6.98 2.36 3.94 167
Investment in visits and comforts delivered to families of employees in difficulty HK$'0000 57.9 64.9 53.52 167
Participants of volunteer activities Attendance 76429 79037 74130 167
Purchase of agricultural products to support rural revitalization HKD 14222 155

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2022 2023 2024 Report Pages
Cumulative volunteer service attendances attendances 74130 155
Cumulative volunteer service hours hours 160947 155
External donations million HKD 283.21 155
Special funds for poverty alleviation HK$'0000 237.4 216.7 204.22 167
Total hours devoted to charity and volunteer service 0000 Hours 25.3 26.4 16.1 167
Total social donations HK$'0000 493.71 370.61 283.21 167

The types of emissions and respective emissions data.

Standard Indicator Unit 2022 2023 2024
SOₓ Emissions kg 89.99 93.75 105.99

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2022 2023 2024 2025
Direct GHG Emissions (Scope 1) tonnes CO2e 35559.8 36151.6 38714.51
Indirect Energy Emissions (Scope 2) tonnes CO2e 104882.75 108903.23 90640.25
Total GHG Emissions tonnes CO2e 140442.6 145054.83 129354.76
Total GHG Emissions Intensity (By Revenue) tonnes CO2e/revenue of HK$'0000 0.0325 0.0149 0.0143 0.0126 0.01

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023 2024
Total Hazardous Waste tonnes 10.77 10.68 9.24
Total Hazardous Waste Intensity (By Revenue) tonnes/revenue of HK$'00 million 0.0114 0.0105 0.009

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023 2024
Non-Hazardous Waste Disposed tonnes 183.12 172.3 142.4
Total Non-Hazardous Waste Intensity (By Revenue) tonnes/revenue of HK$'00 million 0.1941 0.1701 0.1387

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2024 2025
CO2 Emissions Reduction Compared to Last Year tonnes 140000
Target Reduction in GHG Intensity Percentage by 2030 Compared to 2020 % -10

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2022 2023 2024
Diesel Fuel Consumption tonnes 1074.87
Energy Consumption Intensity (By Revenue) tonnes of standard coal/HK$'0000 0.0065 0.0036 0.004 0.0042
Gasoline Consumption tonnes 4344.38
Natural Gas Consumption '0000 standard m³ 1007.97
Purchased Electricity '0000 kWh 16782.55
Total Energy Consumption '0000 tonnes of standard coal 4.2112 4.3779 4.22

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023 2024
Water Consumption tonnes 1531400 1492407 763644
Water Consumption Intensity (By Revenue) 0000 tonnes of standard coal/revenue of HK$'0000 0.16 0.15 0.074

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2025
Target Energy Consumption Reduction Percentage Compared to Last Year % -10

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2022 2023 2024
Packaging Materials Consumed tonnes 1537.3 1193.28 1118.97

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Standard Indicator Unit 2024
Total Investment in Ecological Restoration billion HKD 2.185

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2022 2023 2024
Number of Employees Aged 30-50 Person 37175 39520 39664
Number of Employees Aged Above 50 Person 10907 11620 9623
Number of Employees Aged Below 30 Person 8032 7468 8235
Number of Female Employees Person 19864 19341 19190
Number of Male Employees Person 36250 39267 38332
Number of Middle Management Employees Person 3198 3762 3199
Number of New Employees Person 2551 3962 1297
Number of Senior Management Employees Person 1042 881 741
Number of Total Employees Person 56114 58608 57522
Percentage of Employees Aged 30-50 % 66.27 67.47 68.97
Percentage of Employees Aged Above 50 % 19.43 19.84 16.73
Percentage of Employees Aged Below 30 % 14.31 12.75 14.32
Percentage of Female Employees % 35.38 32.96 33.36
Percentage of Male Employees % 64.62 67.04 66.64
Percentage of New Employees % 4.55 6.76 2.26

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2022 2023 2024
Turnover Rate of Employees Aged 30-50 % 2 1.81 1.64
Turnover Rate of Employees Aged Above 50 % 1 1.35 2.03
Turnover Rate of Employees Aged Below 30 % 5 4.89 3.32
Turnover Rate of Female Employees % 2 2.13 2.05
Turnover Rate of Male Employees % 3 1.74 1.89
Turnover Rate of Total Employees % 3 1.87 1.94

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2022 2023 2024
Health Check Coverage for Employees % 100 100 100
Investment in Work Safety HK$ 94515000 101403000 113477000
Number of People Receiving Training on Work Safety person 357763 372758 412500
Number of Production Safety Emergency Drills number 4508 4817 5134
Participation Rate of Safety Training % 100 100 100

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2022 2023 2024
Percentage of Employees Trained % 100 100 100
Percentage of Trained Female Employees % 59 100 100
Percentage of Trained General Employees % 59 100 100
Percentage of Trained Male Employees % 59 100 100
Percentage of Trained Middle Management % 69 100 100
Percentage of Trained Senior Management % 44 100 100

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2022 2023 2024
Average Training Hours (Female) Hour 17.9 10.93 14.28
Average Training Hours (General Staff) Hour 13.7 12.56 13.51
Average Training Hours (Male) Hour 21.5 14.33 14.27
Average Training Hours (Middle Management) Hour 19.3 23.5 24.92
Average Training Hours (Senior Management) Hour 15.4 9.13 23.5
Average Training Hours per Employee Hour 12.8 13.2 14.3
Total Training Hours Hour 524086 774265 821031

Number of suppliers by geographical region.

Standard Indicator Unit 2022 2023 2024
Number of Suppliers in Mainland China Supplier 134 191 173
Number of Suppliers in Northeast China Supplier 6 7 7
Number of Total Suppliers Supplier 134 191 173

Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.

Standard Indicator Unit 2022 2023 2024
Percentage of Suppliers Adopting Green Procurement Standards % 100 100 100

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2022 2023 2024
Investment in Targeted Poverty Alleviation HK$'0000 237.4 216.7 204.22
Number of Participations in Volunteer Activities attendances 74130
Total Public Welfare Donations HK$'0000 493.71 370.61 283.21
Total Social Investment HK$'0000 493.71 370.61 283.21
Total Volunteer Service Hours hours 25300 26400 160947