Environmental, Social and Governance Report 2024

Year: 2024
Published: 2025-04-28
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 2024 2030 Report Pages
Direct greenhouse gas emissions (Scope 1) tonne 2072.88 2380.79 3477.82 1683.32 37
Indirect greenhouse gas emissions (Scope 2) tonne 96644.17 66175.05 79619.63 62935.26 37
Indirect greenhouse gas emissions (Scope 3) tonne 143152.7 146504.97 146744.55 137084.92 37
Reduction in absolute Scope 1 and Scope 2 greenhouse gas emissions from 2021 baseline percent 42 4
Reduction in absolute Scope 3 emissions from purchased goods and services, use of sold products, and downstream leased assets from 2021 baseline percent 42 4
Reduction in total emissions in Scope 1 percent 3 4
Reduction in total emissions in Scope 2 percent 16.8 4
SBT cumulative greenhouse gas emissions reduction tonnes 78983 5
Total greenhouse gas emissions (Scope 1, Scope 2 & Scope 3) tonne 241869.75 215070.8 229842 205177.13 37

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 2024 Report Pages
Annual hazardous waste per square meter of floor area kg/m² 0.0012 0.0025 0.0046 0.0036 48
Hazardous waste tonne 1.64 3.63 1.67 0.59 48
Other electronic waste tonne 0.23 0.18 0.07 0.01 48
Waste fluorescent tubes tonne 0.23 3.34 3.68 5.03 48

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 2024 Report Pages
Annual non-hazardous waste per square meter of floor area tonne/m² 0.0013 0.0007 0.0005 0.0004 48
Construction waste tonne 1629.9 760.7 508.4 225.2 48
Domestic waste tonne 116.3 138.6 156.1 139.6 48
Kitchen waste tonne 0.06 38.9 77.6 86.3 48
Non-hazardous waste tonne 1268.09 1022.72 760 496.76 48
Reduction in waste emission intensity per square meter compared to 2020 tonnes per square meter 0.001043 36
Waste emission intensity in 24 projects managed by SOHO China tonnes per square meter 0.000305 36
Waste ink cartridges tonne 0.95 0.001 0.005 0.002 48
Waste toner cartridges tonne 0.03 0.01 0.02 0.02 48

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2021-2024 2024 2050 Report Pages
Annual carbon reduction in 24 projects managed by SOHO China tonnes 70200 36
Total carbon reduction by SOHO China from 2021 to 2024 tonnes 346300 36
Total cost of emission reductions under medium emissions scenario (2050) million RMB 385.33 28
Total cost of the Company's emission reductions under low emissions scenario (2050) million RMB 1299.91 28

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2024 Report Pages
Rate of waste emission reduction in 24 projects managed by SOHO China % 78.8 36

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 2024 Report Pages
Diesel MWh 1632.45 1454.02 1539.43 877.34 47
Direct energy consumption MWh 19581.76 23145.21 21175.31 19844.36 47
Energy intensity MWh 0.05 0.038 0.043 0.04 47
Gasoline MWh 227.09 193.26 191.72 198.81 47
Indirect energy consumption MWh 186915.94 135384.17 158208.08 146758.89 47
Natural gas MWh 17702.22 21468.93 19444.16 18788.21 47
Proportion of renewable energy % 0.82 37
Proportion of renewable energy (2024 photovoltaic system generation) MWh 225.21 37
Proportion of renewable energy (2024 procurement of green power) kWh 43.5211 million 37
Proportion of renewable energy (2024 share of total electricity consumption) % 14.25 37
Purchased cooling MWh 6923.63 7712.14 8975.96 7425.26 47
Purchased electricity MWh 162402.16 109765.74 134425.68 123836.73 47
Purchased heat MWh 17584.15 17886.29 14806.46 15498.9 47
Total energy consumption MWh/m² 206477.71 158518.38 179383.39 166603.25 47

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2021-2024 2022 2023 2024 Report Pages
Annual tap water consumption per square meter of floor area tonne/m² 0.671 0.607 0.653 0.648 47
Cumulative rate of water saving of SOHO China % 25.84 36
Tap water tonne 2744720 2504755 2665909 2673676 47
Water consumption per unit area in 24 projects managed by SOHO China tonnes per square meter 0.648 36
Water saved per square meter compared with 2017-2019 average tonnes per square meter 0.037 36

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2021 2021-2024 2022 2023 2024 Report Pages
Annual energy saving rate % - 23.2% 13.1% 19.3% 47
Annual energy saving rate in 24 projects managed by SOHO China % 21 36
Annual energy savings megawatt hours 39874 5
Annual energy savings in 24 projects managed by SOHO China million kWh 80 36
Annual rate of energy savings in 24 projects managed by SOHO China % 27 36
Energy saving rate 19.3% 5
Total energy consumption reduction in 24 projects managed by SOHO China compared to Standards for Energy Consumption of Buildings (GB/T 51161-2016) million kWh 80 36
Total energy saved by SOHO China from 2021 to 2024 million kWh 414 36

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2021 2022 2023 2024 Report Pages
Annual water saving rate % - 11.4 4.7 5.42 47
Rate of water saving in 24 projects managed by SOHO China % 5.42 36

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2021 2022 2023 2024 Report Pages
Office paper tonne 18.16 84.51 17.8 45.6 48

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2024 Report Pages
Area of property service under management million square meters 4.1 5
Areas for desired service quality improvement: Improve the surrounding environment of the project percent 31 64
Leasable property area million square meters 0.91 5
Number of LEED certification 9 5
Number of buildings certificated with WELL HSR 8 5
Number of green buildings with operation label 5 5
Proportion of asset value of certified construction in total asset value 90% 5
Proportion of the primary investment property portfolio that has achieved green/healthy building certifications 100% 5

Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.

Indicator Unit 2050 Report Pages
Climate value at risk (CVaR) under low emissions scenario (2050) % 2.45 28
Climate value at risk (CVaR) under medium emissions scenario (2050) % 0.73 28

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2024 Report Pages
Distribution of participation in property management activities: Participated 1-3 times percent 31 64
Distribution of participation in property management activities: Participated more than 3 times percent 48 64
Employee number by age group - 30 years old and below 282 78
Employee number by age group - 31-39 years old 706 78
Employee number by age group - 40 years old and above 662 78
Employee number by gender - Female 463 78
Employee number by gender - Male 1187 78
Employee number by rank - Executives 9 78
Employee number by rank - Mid-level management 132 78
Employee number by rank - Ordinary employees 1509 78
Employee number by region - Beijing 1173 78
Employee number by region - Hainan 21 78
Employee number by region - Shanghai 453 78
Employee number by region - Tianshui 3 78
Labor contract signing rate of full-time employees % 100% 79
Managerial staff number by gender - Female executives 5 83
Managerial staff number by gender - Male executives 4 83
Percentage of managerial staff by gender - Female executives % 55.6% 78, 83
Percentage of managerial staff by gender - Male executives % 44.4% 78, 83
The average occupancy rate of investment property 77.7% 5
Total employee number 1650 78
Total employee number by educational background - Bachelor's degree 364 83
Total employee number by educational background - College degree 527 83
Total employee number by educational background - Doctor's degree 2 83
Total employee number by educational background - Master's degree 33 83
Total employee number by educational background - Technical secondary school and below 724 83
Total employee number by ethical background - Number of ethical minorities 66 83

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2024 Report Pages
Number of employees left by age group - 30 years old and below 105 79
Number of employees left by age group - 31-39 years old 130 79
Number of employees left by age group - 40 years old and above 57 79
Number of employees left by business category - Non-sales employees 253 79
Number of employees left by business category - Sales employees 39 79
Number of employees left by gender - Female 112 79
Number of employees left by gender - Male 180 79
Number of employees left by region - Beijing 166 79
Number of employees left by region - Hainan 5 79
Number of employees left by region - Shanghai 121 79
Total number of resigned employees 292 79
Turnover rate % 15% 79
Turnover rate - 30 years old and below % 23.0% 79
Turnover rate - 31-39 years old % 15.6% 79
Turnover rate - 40 years old and above % 8.7% 79
Turnover rate - Beijing % 12.4% 79
Turnover rate - Female % 33.9% 79
Turnover rate - Hainan % 20.0% 79
Turnover rate - Male % 13.8% 79
Turnover rate - Non-sales employees % 19.4% 79
Turnover rate - Sales employees % 34.1% 79
Turnover rate - Shanghai % 20.9% 79

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2024 Report Pages
Rate of incidents per 200000 hours % 0.51 90
Work-related injuries 9 90

Lost days due to work injury.

Indicator Unit 2024 Report Pages
Working days lost due to work-related injuries days 709.3 90

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2024 Report Pages
Employee health check-up coverage 100% 90
Fire drills 70 90
Total hours of safety training received by employees hours 14392 90
Total number of people receiving safety training participants, times 1650 90

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2024 Report Pages
Employee Net Promoter Score (NPS) (out of 5 points) Points 4.7 5
Participants in fire drills 1172 90
Percentage of employees trained 100% 86
Percentage of trained employees by gender: Female 100% 86
Percentage of trained employees by gender: Male 100% 86
Percentage of trained employees by rank: Executives 100% 86
Percentage of trained employees by rank: Junior employees 100% 86
Percentage of trained employees by rank: Mid-level management 100% 86
Specialized skill training for employees in specialized roles: number of employees 2016 86
Total employees trained 1650 86
Total trainees 34420 86

The average training hours completed per employee by gender and employee category.

Indicator Unit 2024 Report Pages
Average training hours by gender: Female hours 26.6 86
Average training hours by gender: Male hours 26.6 86
Average training hours by rank: Executives hours 44.4 86
Average training hours by rank: Junior employees hours 26.3 86
Average training hours by rank: Mid-level management hours 26.3 86
Average training hours for employees hours 26.6 5
Average training hours per employee hours 26.6 86
Total training hours of employees hours 43887.9 86

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2024 Report Pages
Rate of suppliers signing the Supplier Green Procurement and Business Ethics Commitment Letter 100% 5

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Indicator Unit 2024 Report Pages
Reduction in greenhouse gas emissions across the supply chain and tenant base (2022 to 2024) tonnes 28.983 4

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2024 Report Pages
Customer satisfaction Points 99.9 5
NPS score (Beijing and Shanghai property projects) 84.65 64
Number of projects with NPS scores above 70 projects 18 64
Number of projects with NPS scores between 30 and 70 projects 2 64
Number of responses received for NPS survey responses 1781 64
Year-on-year decrease in projects with NPS scores below 30 projects -3 64
Year-on-year increase in NPS score (Beijing and Shanghai property projects) points 5.68 64
Year-on-year increase in NPS survey responses percent 26 64
Year-on-year increase in projects with NPS scores above 70 projects 2 64
Year-on-year increase in projects with NPS scores between 30 and 70 projects 1 64

Description of quality assurance process and recall procedures.

Indicator Unit 2024 Report Pages
Areas for desired service quality improvement: Improve the standardization, timeliness and effectiveness of services percent 30 64
Areas for desired service quality improvement: Others percent 9 64

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2023 Report Pages
ISO 37301 compliance management system certification certified 4

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2024 Report Pages
Areas for desired service quality improvement: Organize community activities percent 30 64
Contributions to society by SOHO China and our affiliated companies RMB million 5.1 5
Distribution of participation in property management activities: Noticed the activity but did not participate percent 16 64
Distribution of participation in property management activities: Others percent 5 64
Types of activities to improve the surrounding environment of the project: Art exhibitions percent 15 64
Types of activities to improve the surrounding environment of the project: Brand promotion activities percent 10 64
Types of activities to improve the surrounding environment of the project: Festival activities percent 65 64
Types of activities to improve the surrounding environment of the project: Sports and health activities percent 10 64

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2024 Report Pages
Annual rent deducted RMB million 118.8 5
Employee volunteer service time hours 1724 5
Rental income RMB million 1535 5

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023 2024
Direct GHG Emissions (Scope 1) tonne 2072.88 2380.79 3477.82 1683.32
Indirect Energy Emissions (Scope 2) tonne 96644.17 66175.05 79619.63 62935.26
Total GHG Emissions tonne 241869.75 215070.8 229842 205177.13
Total Other Indirect Energy Emissions (Scope 3) tonne 143152.7 146504.97 146744.55 137084.92

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023 2024
Hazardous Electronic Waste tonne 0.23 0.18 0.07 0.01
Total Hazardous Waste tonne 1.64 3.63 1.67 0.59
Total Hazardous Waste Intensity (By Area) kg/m² 0.0012 0.0025 0.0046 0.0036

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023 2024
Non-Hazardous Waste (Construction Waste) tonne 1629.9 760.7 508.4 225.2
Non-Hazardous Waste (Domestic Waste) tonne 116.3 138.6 156.1 139.6
Non-Hazardous Waste (Electronic Waste) tonne 0.98 0.011 0.025 0.022
Non-Hazardous Waste (Kitchen Waste) tonne 0.06 38.9 77.6 86.3
Total Non-Hazardous Waste Intensity (By Area) tonne/m² 0.0013 0.0007 0.0005 0.000305

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2021-2024 2024
CO2 Emissions Reduction Compared to Last Year tonnes 346300 70200

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2024
Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year % 78.8

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023 2024
Diesel Fuel Consumption MWh 1632.45 1454.02 1539.43 877.34
Energy Consumption Intensity (By Area) MWh 0.05 0.038 0.043 0.04
Gasoline Consumption MWh 227.09 193.26 191.72 198.81
Natural Gas Consumption MWh 17702.22 21468.93 19444.16 18788.21
Percentage of Renewable Energy Consumption % 0.82 14.25
Purchased Cooling MWh 6923.63 7712.14 8975.96 7425.26
Purchased Electricity MWh 162402.16 109765.74 134425.68 123836.73
Purchased Heating MWh 17584.15 17886.29 14806.46 15498.9
Solar Energy MWh 225.21
Total Direct Energy Consumption MWh 19581.76 23145.21 21175.31 19844.36
Total Indirect Energy Consumption MWh 186915.94 135384.17 158208.08 146758.89

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023 2024
Total Water Withdrawal tonne 2744720 2504755 2665909 2673676
Water Consumption tonne 2744720 2504755 2665909 2673676

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022 2023 2024
Energy Consumption Reduction Percentage Compared to Last Year % 23.2 13.1 21

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022 2023 2024
Water Consumption Reduction Percentage Compared to Last Year % 11.4 4.7 5.42

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2021 2022 2023 2024
Packaging Material Consumption (Paper) tonne 18.16 84.51 17.8 45.6

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2024
Number of Bachelor's Degree Employees 364
Number of Below Junior College Employees 724
Number of Doctoral Degree Employees 2
Number of Employees Aged 30-50 706
Number of Employees Aged Above 50 662
Number of Employees Aged Below 30 282
Number of Employees in Mainland China 1650
Number of Female Employees 463
Number of General Employees 1509
Number of Male Employees 1187
Number of Master's Degree Employees 33
Number of Middle Management Employees 132
Number of New Employees 292
Number of New Employees (Above 50) 44
Number of New Employees (Aged 30-50) 132
Number of New Employees (Aged Below 30) 116
Number of New Employees (Female) 112
Number of New Employees (Male) 180
Number of Senior Management Employees 9
Number of Senior Management Employees (Female) 5
Number of Senior Management Employees (Male) 4
Number of Total Employees 1650
Percentage of Bachelor's Degree Employees % 22.06
Percentage of Below Junior College Employees % 43.88
Percentage of Doctoral Degree Employees % 0.12
Percentage of Employees Aged 30-50 % 42.79
Percentage of Employees Aged Above 50 % 40.12
Percentage of Employees Aged Below 30 % 17.09
Percentage of Employees in Mainland China % 100
Percentage of Female Employees % 28.06
Percentage of General Employees % 91.45
Percentage of Male Employees % 71.94
Percentage of Master's Degree Employees % 2
Percentage of Middle Management Employees % 8
Percentage of New Employees % 17.7
Percentage of Senior Management Employees % 0.55

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2024
Turnover Rate of Employees Aged Below 30 % 23
Turnover Rate of Female Employees % 33.9
Turnover Rate of Male Employees % 13.8
Turnover Rate of Total Employees % 15

Lost days due to work injury.

Standard Indicator Unit 2024
Lost Days Due to Work-related Injuries days 709.3

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2024
Health Check Coverage for Employees % 100
Number of People Receiving Training on Work Safety participants 1650
Number of Production Safety Emergency Drills 70
Total Hours of Safety Training for Employees hours 14392

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2024
Percentage of Employees Trained % 100
Percentage of Trained Executive Employees % 100
Percentage of Trained Female Employees % 100
Percentage of Trained General Employees % 100
Percentage of Trained Male Employees % 100
Percentage of Trained Middle Management % 100

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2024
Average Training Hours (Executive Employees) hours 44.4
Average Training Hours (Female) hours 26.6
Average Training Hours (General Employees) hours 26.3
Average Training Hours (Male) hours 26.6
Average Training Hours (Middle Management) hours 26.3
Average Training Hours per Employee hours 26.6
Total Training Hours hours 43887.9

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Standard Indicator Unit 2024
Number of Suppliers Signing Social Responsibility Code % 100

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2024
Total Volunteer Service Hours hours 1724