2024 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Nitrogen Oxides emissions | tonne | 12407.07 | 50 |
| Particulate matter | tonne | 913.86 | 50 |
| Sulphur Oxides emissions | tonne | 196.83 | 50 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Direct (Scope 1) greenhouse gas emission intensity | tCO2e/person | 0.03 | 50 |
| Direct (Scope 1) greenhouse gas emissions | tCO2e | 58.07 | 19, 50 |
| Direct (Scope 1) greenhouse gas emissions intensity | tCO2e/person | 0.03 | 19 |
| Direct (Scope 2) greenhouse gas emissions | tCO2e | 6409.54 | 19 |
| Direct (Scope 2) greenhouse gas emissions intensity | tCO2e/person | 2.76 | 19 |
| Greenhouse gas emissions (Scope 1+ Scope 2) | tCO2e | 6467.61 | 50 |
| Greenhouse gas emissions intensity | tCO2e/person | 2.79 | 19 |
| Greenhouse gas emissions intensity (Scope 1+ Scope 2) | tCO2e/person | 2.79 | 50 |
| Indirect (Scope 2) greenhouse gas emission intensity | tCO2e/person | 2.76 | 50 |
| Indirect (Scope 2) greenhouse gas emissions | tCO2e | 6409.54 | 50 |
| Total greenhouse gas emissions | tCO2e | 6467.61 | 19 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Intensity of hazardous waste discharge | kg/person | 3.93 | 50 |
| Total discharge of hazardous waste | tonne | 9.11 | 50 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Intensity of non-hazardous waste discharge | tonne/person | 0.04 | 50 |
| Non-hazardous waste emission intensity | tonnes per person | 0.04 | 21 |
| Non-hazardous waste generated (food waste, office paper, used cardboard boxes and packaging materials from office areas) | tonnes | 86.24 | 21 |
| Total discharge of non-hazardous waste | tonne | 86.24 | 50 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Diesel consumption | liter | 4168.95 | 50 |
| Electricity consumption | kWh | 11944726.49 | 50 |
| Electricity consumption intensity | kWh/person | 5150.81 | 50 |
| Gasoline consumption | liter | 8824 | 50 |
| Natural gas consumption | m³ | 12413 | 50 |
| Total energy consumption | tonne of standard coal | 1499.1 | 50 |
| Total energy consumption intensity | tonne of standard coal/person | 0.65 | 50 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Intensity of wastewater discharge | tonne/person | 1.09 | 50 |
| Wastewater discharge | tonne | 2523.44 | 50 |
| Water consumption | m³ | 43865.84 | 50 |
| Water consumption intensity | m³/person | 18.92 | 50 |
| total water consumption | tonnes | 43865.84 | 23 |
| water consumption intensity per person | tonnes per person | 18.92 | 23 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2025 | Report Pages |
|---|---|---|---|
| Energy efficiency target (reduction in per capita electricity consumption based on 2023 data) | approximately 5% | 21 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Packaging material consumption | tonne | 1457.3 | 50 |
| Packaging material consumption intensity | tonne/person | 0.63 | 50 |
| packaging material consumption | tonnes | 1457.3 | 23 |
| packaging material consumption intensity per person | tonnes per person | 0.63 | 23 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of employees by age - Aged 30 or below | person | 1353 | 51 |
| Number of employees by age - Aged 31-50 | person | 955 | 51 |
| Number of employees by age - Aged above 50 | person | 11 | 51 |
| Number of employees by age: Aged 30 and below | person | 1353 | 37 |
| Number of employees by age: Aged 31-50 | person | 955 | 37 |
| Number of employees by age: Aged above 50 | person | 11 | 37 |
| Number of employees by employee type - Full time | person | 2319 | 51 |
| Number of employees by employee type: Full time | person | 2319 | 37 |
| Number of employees by gender - Female | person | 1153 | 51 |
| Number of employees by gender - Male | person | 1166 | 51 |
| Number of employees by gender: Female | person | 1153 | 37 |
| Number of employees by gender: Male | person | 1166 | 37 |
| Number of employees by region - Mainland China | person | 2319 | 51 |
| Number of employees by region: Mainland China | person | 2319 | 37 |
| Total number of employees | person | 2319 | 37, 51 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Employee turnover rate | % | 35.83 | 37, 51 |
| Employee turnover rate by age - Aged 30 or below | % | 38.88 | 51 |
| Employee turnover rate by age - Aged 31-50 | % | 31.52 | 51 |
| Employee turnover rate by age - Aged above 50 | % | 36.36 | 51 |
| Employee turnover rate by age: Aged 30 and below | % | 38.88 | 37 |
| Employee turnover rate by age: Aged 31-50 | % | 31.52 | 37 |
| Employee turnover rate by age: Aged above 50 | % | 36.36 | 37 |
| Employee turnover rate by gender - Female | % | 31.05 | 51 |
| Employee turnover rate by gender - Male | % | 40.57 | 51 |
| Employee turnover rate by gender: Female | % | 31.05 | 37 |
| Employee turnover rate by gender: Male | % | 40.57 | 37 |
| Employee turnover rate by region - Mainland China | % | 35.83 | 51 |
| Employee turnover rate by region: Mainland China | % | 35.83 | 37 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Employee training coverage rate | % | 70.85 | 51 |
| Employee training coverage ratio | % | 70.85 | 43 |
| The percentage of employees trained by employee category - Junior employees | % | 65.31 | 51 |
| The percentage of employees trained by employee category - Middle management | % | 32.62 | 51 |
| The percentage of employees trained by employee category - Senior management | % | 2.07 | 51 |
| The percentage of employees trained by employee type: Junior employees | % | 65.31 | 43 |
| The percentage of employees trained by employee type: Middle management | % | 32.62 | 43 |
| The percentage of employees trained by employee type: Senior management | % | 2.07 | 43 |
| The percentage of employees trained by gender - Female | % | 50.94 | 51 |
| The percentage of employees trained by gender - Male | % | 49.06 | 51 |
| The percentage of employees trained by gender: Female | % | 50.94 | 43 |
| The percentage of employees trained by gender: Male | % | 49.06 | 43 |
| Total number of employees trained | person-time | 3955 | 43, 51 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| The average training hours of employees by employee type - Junior employees | hour | 6.86 | 51 |
| The average training hours of employees by employee type - Middle management | hour | 9.6 | 51 |
| The average training hours of employees by employee type - Senior management | hour | 5.75 | 51 |
| The average training hours of employees by employee type: Junior employees | hour | 6.86 | 43 |
| The average training hours of employees by employee type: Middle management | hour | 9.6 | 43 |
| The average training hours of employees by employee type: Senior management | hour | 5.75 | 43 |
| The average training hours of employees by gender - Female | hour | 7.42 | 51 |
| The average training hours of employees by gender - Male | hour | 8.46 | 51 |
| The average training hours of employees by gender: Female | hour | 7.42 | 43 |
| The average training hours of employees by gender: Male | hour | 8.46 | 43 |
| Total training hours | hour | 29925.35 | 43, 51 |
Number of suppliers by geographical region.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of domestic ChaPanda stores | stores | 8395 | 7 |
| Number of overseas ChaPanda stores | stores | 14 | 7 |
| Number of suppliers by region - Hong Kong, Macao, Taiwan and overseas regions | company | 1 | 52 |
| Number of suppliers by region - Mainland China | company | 338 | 52 |
| Total number of suppliers | company | 339 | 52 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2012 | 2019 | 2020 | 2021 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|---|---|
| Customer complaint handling rate | % | 100 | 52 | |||||
| Number of ChaPanda stores | stores | exceeded 500 | exceeded 3000 | exceeded 5000 | exceeded 7000 | 7 | ||
| Number of ChaPanda stores across the country | stores | exceeded 50 | 7 | |||||
| Number of products and service related complaints | case | 44006 | 52 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of intellectual property rights | case | 885 | 52 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of corruption litigation cases concluded | case | 2 | 52 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Average hours of employees participating in anti-fraud training | hour | 1.1 | 52 |
| Number of directors participating in anti-fraud training | person | 6 | 52 |
| Number of directors participating in anti-fraud training (hours) | hour | 1 | 52 |
| Number of employees participating in anti-fraud training | person-time | 704 | 52 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Amount donated to public welfare | RMB10000 | 459.38 | 52 |
| Length of time contributed to employee volunteer service | hour | 1792 | 52 |
| Length of time contributed to public welfare | hour | 2448 | 52 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Airborne Particulate Matter (PM) Emissions | tonne | 913.86 |
| NOₓ Emissions | tonne | 12407.07 |
| SOₓ Emissions | tonne | 196.83 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 58.07 |
| Indirect Energy Emissions (Scope 2) | tCO2e | 6409.54 |
| Scope 1 GHG Emissions Intensity (By Employee) | tCO2e/person | 0.03 |
| Scope 2 GHG Emissions Intensity (By Employee) | tCO2e/person | 2.76 |
| Total GHG Emissions | tCO2e | 6467.61 |
| Total GHG Emissions Intensity (By Employee) | tCO2e/person | 2.79 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Total Hazardous Waste | tonne | 9.11 |
| Total Hazardous Waste Intensity (By Employee) | kg/person | 3.93 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Total Non-Hazardous Waste Intensity (By Employee) | tonnes per person | 0.04 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Diesel Fuel Consumption | liter | 4168.95 |
| Energy Consumption Intensity (By Employee) | tonne of standard coal/person | 0.65 |
| Gasoline Consumption | liter | 8824 |
| Natural Gas Consumption | m³ | 12413 |
| Purchased Electricity | kWh | 11944726.49 |
| Total Electricity Consumption Intensity (By Employee) | kWh/person | 5150.81 |
| Total Energy Consumption | tonne of standard coal | 1499.1 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Total Wastewater Discharge | tonne | 2523.44 |
| Wastewater Discharge Intensity | tonne/person | 1.09 |
| Water Consumption | m³ | 43865.84 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2025 |
|---|---|---|
| Target Electricity Usage Reduction Percentage by 2025 Compared to 2023 | % | 5 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Packaging Materials Consumed | tonnes | 1457.3 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Employees Aged 30-50 | person | 955 |
| Number of Employees Aged Above 50 | person | 11 |
| Number of Employees Aged Below 30 | person | 1353 |
| Number of Employees in Mainland China | person | 2319 |
| Number of Female Employees | person | 1153 |
| Number of Full-time Employees | person | 2319 |
| Number of Male Employees | person | 1166 |
| Number of Total Employees | person | 2319 |
| Percentage of Employees Aged 30-50 | percent | 41.18 |
| Percentage of Employees Aged Above 50 | percent | 0.47 |
| Percentage of Employees Aged Below 30 | percent | 58.34 |
| Percentage of Employees in Mainland China | percent | 100 |
| Percentage of Female Employees | percent | 49.71 |
| Percentage of Full-time Employees | percent | 100 |
| Percentage of Male Employees | percent | 50.29 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 31.52 |
| Turnover Rate of Employees Aged Above 50 | % | 36.36 |
| Turnover Rate of Employees Aged Below 30 | % | 38.88 |
| Turnover Rate of Employees in Mainland China | % | 35.83 |
| Turnover Rate of Female Employees | % | 31.05 |
| Turnover Rate of Male Employees | % | 40.57 |
| Turnover Rate of Total Employees | % | 35.83 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Percentage of Employees Trained | % | 70.85 |
| Percentage of Trained Female Employees | % | 50.94 |
| Percentage of Trained General Employees | % | 65.31 |
| Percentage of Trained Male Employees | % | 49.06 |
| Percentage of Trained Middle Management | % | 32.62 |
| Percentage of Trained Senior Management | % | 2.07 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Average Training Hours (Female) | hour | 7.42 |
| Average Training Hours (Male) | hour | 8.46 |
| Average Training Hours (Middle Management) | hour | 9.6 |
| Average Training Hours (Senior Management) | hour | 5.75 |
| Total Training Hours | hour | 29925.35 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Suppliers in Hong Kong | company | 1 |
| Number of Suppliers in Mainland China | company | 338 |
| Number of Total Suppliers | company | 339 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Complaints Handling Rate | % | 100 |
| Number of Products and Service Related Complaints | case | 44006 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Intellectual Property Rights Obtained by the Company | case | 885 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Concluded Corruption Lawsuits | case | 2 |
| Number of Corruption Litigation | case | 2 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Average Hours of Anti-corruption Training | hour | 1.1 |
| Number of Attendance for Anti-corruption Training | person-time | 704 |
| Number of Directors and Management Attendance for Anti-corruption Training | person | 6 |
| Number of General Employees Attendance for Anti-corruption Training | person-time | 704 |
| Total Anti-corruption Training Hours for Directors and Management | hour | 1 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Total Public Welfare Donations | RMB10000 | 459.38 |
| Total Volunteer Service Hours | hour | 1792 |