2024 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Solid Waste Emissions | tonnes | 2.8 | 76 | |
| Total NOX emission | ton | 0.06 | 0.05 | 82 |
| Total exhaust emission | ton | 0.06 | 0.05 | 82 |
| Waste Gas (NOX, SOX, PM) Emissions | tonnes | 0.05 | 76 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Direct greenhouse gas emissions per million yuan of revenue | Ton/million yuan revenue | 0.06 | 0.06 | 82 |
| Direct greenhouse gases (scope 1) | ton | 220.18 | 209.17 | 82 |
| Indirect greenhouse gas emissions per million yuan of revenue | Ton/million yuan revenue | 110.18 | 100.46 | 83 |
| Indirect greenhouse gases (scope 2) | ton | 363881.04 | 345687.1 | 83 |
| Total greenhouse gas emissions (range 1-range 2) | ton | 364101.22 | 345896.3 | 83 |
| Total greenhouse gas emissions per million yuan of revenue | Ton/million yuan revenue | 110.25 | 100.52 | 83 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Hazardous wastes | ton | 0.17 | 0.18 | 83 |
| Waste Batteries | kg | 22 | 76 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Harmless waste | ton | 2.55 | 2.62 | 83 |
| Waste Paper | tonnes | 2.64 | 76 | |
| Waste Toner Cartridges | kg | 140 | 76 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Contracted area under construction | million m² | 53.96 | 5 | |
| Electricity | Thousand kwh | 559.01 | 497.52 | 83 |
| Electricity Consumption | kWh | 497.52 | 76 | |
| Energy Consumption Density | kWh/RMB million (operating revenue) | 0.37 | 76 | |
| Energy consumption per million yuan of revenue | Thousand kWh/million yuan revenue | 0.26 | 0.37 | 83 |
| Gasoline (electric equivalent) | Thousand kwh | 857.2 | 771.48 | 83 |
| Gasoline Consumption | tonnes | 64.6 | 76 | |
| Petrol | ton | 68.87 | 64.6 | 83 |
| Total Delivered Area | million m² | 16.56 | 5 | |
| Total Energy Consumption | kWh | 1269 | 76 | |
| Total delivery area of homes | million square meters | 16.56 | 4 | |
| Total energy consumption | Thousand kwh | 1416.21 | 1269 | 83 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Office water | ton | 2002 | 1739 | 83 |
| Total GFA of Green Buildings | million m² | 109.3 | 5 | |
| Waste Water Emission intensity | tonnes/RMB million in Revenue | 0.31 | 76 | |
| Waste Water Emissions | tonnes | 1074.45 | 76 | |
| Water Consumption | tonnes | 1739 | 76 | |
| Water Consumption Density | tonnes/RMB million in revenue | 0.51 | 76 | |
| Water consumption per million yuan of revenue | Ton/million yuan revenue | 0.61 | 0.51 | 83 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Gross floor area under construction | million sqm | 53.96 | 4 |
| New Project GFA | million m² | 36.49 | 5 |
| New Project Management Fees | million yuan | 9320 | 5 |
| Projects delivered | 118 | 4 | |
| Proportion of Green Building GFA | 87.03% | 5 | |
| Under-construction area | million m² | 53.96 | 6 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Market share in project management industry | % | 22.1 | 6 | |
| Number of effective 'Enhancing Glory' proposals | 139 | 35 | ||
| Number of effective 'Practical Work' proposals | 162 | 35 | ||
| Number of employees by age - 30-50 years old | employees | 2004 | 28 | |
| Number of employees by age - <30 years old | employees | 305 | 28 | |
| Number of employees by age - >50 years old | employees | 68 | 28 | |
| Number of employees by gender - Female | employees | 1826 | 28 | |
| Number of employees by gender - Male | employees | 551 | 28 | |
| Number of employees by position - General staff | employees | 1873 | 28 | |
| Number of employees by position - Middle management | employees | 283 | 28 | |
| Number of employees by position - Senior management | employees | 221 | 28 | |
| Number of employees, 30 to 50 years old | 1580 | 2004 | 84 | |
| Number of employees, Non-Zhejiang province | 1078 | 1365 | 84 | |
| Number of employees, Zhejiang Province | 978 | 1012 | 84 | |
| Number of employees, contractor employees | 62 | 84 | ||
| Number of employees, full-time | 2056 | 1917 | 84 | |
| Number of employees, man | 1517 | 1826 | 84 | |
| Number of employees, middle management | 129 | 221 | 84 | |
| Number of employees, ordinary employee | 1662 | 1873 | 84 | |
| Number of employees, over 50 years old | 60 | 68 | 84 | |
| Number of employees, part-time job | 115 | 399 | 84 | |
| Number of employees, senior management | 265 | 283 | 84 | |
| Number of employees, total | 2056 | 2377 | 84 | |
| Number of employees, under 30 years old | 416 | 305 | 84 | |
| Number of employees, woman | 539 | 551 | 84 | |
| Number of students | 65000+ | 30 | ||
| Total Employees | 2377 | 5 | ||
| Total number of employees | employees | 2377 | 28 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Employee turnover rate, 30 to 50 years old | 11.83% | 21.03% | 84 | |
| Employee turnover rate, Non-Zhejiang province | 14.17% | 22.96% | 84 | |
| Employee turnover rate, Zhejiang Province | 10.02% | 23.88% | 84 | |
| Employee turnover rate, entire personnel | 11.84% | 23.52% | 84 | |
| Employee turnover rate, man | 11.13% | 22.10% | 84 | |
| Employee turnover rate, over 50 years old | 9.09% | 23.24% | 84 | |
| Employee turnover rate, under 30 years old | 12.24% | 25.62% | 84 | |
| Employee turnover rate, woman | 13.76% | 24.58% | 84 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021-2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Certified course | subjects | 178 | 30 | |
| Echelon training (people) | people | 48 | 30 | |
| Echelon training (phases) | phases | 2 | 30 | |
| Green Star Force Training (people) | people | 102 | 30 | |
| Green Star Force Training (phases) | phases | 6 | 30 | |
| Inclusive Recruitment Program Forum (people) | people | 32 | 30 | |
| Inclusive Recruitment Program Forum (phases) | phases | 4 | 30 | |
| Lecture training (people) | people | 1810 | 30 | |
| Lecture training (phases) | phases | 6 | 30 | |
| Lecturer Certification authentication | people | 218 | 30 | |
| New employee training of comet program (people) | people | 275 | 30 | |
| New employee training of comet program (phases) | phases | 5 | 30 | |
| Online class (classes) | classes | 132 | 30 | |
| Online class (people) | people | 12500 | 30 | |
| Scientific recovery of groups of questionnaires | questionnaire groups | 15000+ | 55 | |
| Study topic (people) | people | 7529 | 30 | |
| Study topic (topics) | topics | 7 | 30 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Average learning hour per person | hours | 33.98 | 30 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021-2023 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of qualified suppliers | 1500 | 42 | |||
| Number of suppliers by region - China Overseas (including Hong Kong, Macao and Taiwan) | 24 | 86 | |||
| Number of suppliers by region - Southwest | 19 | 201 | 86 | ||
| Regional distribution of suppliers - Central China | % | 4 | 42 | ||
| Regional distribution of suppliers - East China | % | 61 | 42 | ||
| Regional distribution of suppliers - North China | % | 11 | 42 | ||
| Regional distribution of suppliers - Northeast China | % | 1 | 42 | ||
| Regional distribution of suppliers - Northwest China | % | 1 | 42 | ||
| Regional distribution of suppliers - South China | % | 10 | 42 | ||
| Regional distribution of suppliers - Southwest China | % | 13 | 42 | ||
| Statistical research of real clients | clients | 30000+ | 55 | ||
| Total Households of Delivered Area | 80000+ | 5 | |||
| Total Suppliers | 1504 | 5 | |||
| Total contracted GFA | million m² | 126 | 5, 6 | ||
| Total contracted gross floor area (GFA) | million sqm | 125.6 | 4 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Centralized procurement value | million RMB | 600 | 42 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of new product categories added through centralized procurement | 11 | 42 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2021-2023 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| B-end Satisfaction Rate | 96 | 5 | |||
| C-end Satisfaction Rate | 91 | 5 | |||
| C-end customer satisfaction | % | 91 | 56 | ||
| Closure rate of customer complaints | % | 100 | 56 | ||
| Customer interviews (hours) | hours | 300+ | 55 | ||
| Gross Profit | million yuan | 1705.6 | 5 | ||
| In-house/Interview face-to-face groups of customers | groups | 150+ | 55 | ||
| Number of complaints about products and services received | 147 | 156 | 86 | ||
| Number of customer engagements in service enhancement campaign | 7000 | 56 | |||
| Number of homeowners surveyed for customer satisfaction | 7000 | 56 | |||
| Number of projects included in customer satisfaction survey | 123 | 56 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Cases in library | cases | 511 | 30 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Annual proposal feedback rate | % | 100 | 35 |
| Annual proposal implementation rate | % | 98 | 35 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Cities covered | 130 | 6 | |
| Indigenous households benefited from government management projects | 428000 | 4 | |
| Mini class (people) | people | 2107 | 30 |
| Mini class (phases) | phases | 16 | 30 |
| Number of 'Practical Work' proposals - Efficient Work | 28 | 35 | |
| Number of 'Practical Work' proposals - Employee Care | 48 | 35 | |
| Number of 'Practical Work' proposals - Employee Growth | 30 | 35 | |
| Number of 'Practical Work' proposals - Enhanced Communication | 5 | 35 | |
| Number of 'Practical Work' proposals - Family Member Care | 6 | 35 | |
| Number of 'Practical Work' proposals - Office Environment | 16 | 35 | |
| Number of 'Practical Work' proposals - Other Suggestions | 5 | 35 | |
| Number of 'Practical Work' proposals - Team Building | 24 | 35 | |
| Number of service events organized in service enhancement campaign | 300 | 56 | |
| Percentage of 'Enhancing Glory' proposals addressing upholding culture | % | 34 | 35 |
| Percentage of 'Practical Work' proposals focused on employee caring | % | 30 | 35 |
| Percentage of 'Practical Work' proposals focused on employee growth | % | 18 | 35 |
| Project research library | projects | 367 | 30 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Annual net income increase | % | 4.2 | 4 | |
| Government management projects delivered | million sqm | 63.9 | 4 | |
| Number of families benefited from delivered homes | 80000 | 4 | ||
| Operating Cash Flow | million yuan | 291.7 | 5 | |
| Resources (time) used in dedicated contribution areas | hour | 10 | 20 | 86 |
| Revenue | million yuan | 3441.2 | 5 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| NOₓ Emissions | ton | 0.06 | 0.05 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | ton | 220.18 | 209.17 |
| Indirect Energy Emissions (Scope 2) | ton | 363881.04 | 345687.1 |
| Scope 1 GHG Emissions Intensity (By Revenue) | Ton/million yuan revenue | 0.06 | 0.06 |
| Scope 2 GHG Emissions Intensity (By Revenue) | Ton/million yuan revenue | 110.18 | 100.46 |
| Total GHG Emissions | ton | 364101.22 | 345896.3 |
| Total GHG Emissions Intensity (By Revenue) | Ton/million yuan revenue | 110.25 | 100.52 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Hazardous Waste (Used Batteries) | kg | 22 | |
| Total Hazardous Waste | ton | 0.17 | 0.18 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Paper Waste | tonnes | 2.64 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Energy Consumption Intensity (By Revenue) | kWh/RMB million (operating revenue) | 0.26 | 0.37 |
| Gasoline Consumption | ton | 857.2 | 64.6 |
| Total Energy Consumption | Thousand kWh | 1416.21 | 1269 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Total Wastewater Discharge | tonnes | 1074.45 | |
| Total Water Withdrawal | tonnes | 1739 | |
| Wastewater Discharge Intensity | tonnes/RMB million in Revenue | 0.31 | |
| Water Consumption | tonnes | 1739 | |
| Water Consumption Intensity (By Revenue) | tonnes/RMB million in revenue | 0.51 | |
| Water Consumption in Office | ton | 2002 | 1739 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Energy Consumption Reduction Percentage Compared to Last Year | % |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Water Consumption Reduction Percentage Compared to Last Year | % |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Number of Contractors | employees | 62 | |
| Number of Employees Aged 30-50 | employees | 1580 | 2004 |
| Number of Employees Aged Above 50 | employees | 60 | 68 |
| Number of Employees Aged Below 30 | employees | 416 | 305 |
| Number of Female Employees | employees | 539 | 551 |
| Number of Full-time Employees | employees | 2056 | 1917 |
| Number of General Employees | employees | 1662 | 1873 |
| Number of Male Employees | employees | 1517 | 1826 |
| Number of Middle Management Employees | employees | 129 | 221 |
| Number of Part-time Employees | employees | 115 | 399 |
| Number of Senior Management Employees | employees | 265 | 283 |
| Number of Total Employees | employees | 2056 | 2377 |
| Percentage of Contractors | % | 2.6 | |
| Percentage of Employees Aged 30-50 | % | 76.9 | 84.3 |
| Percentage of Employees Aged Above 50 | % | 2.9 | 2.9 |
| Percentage of Employees Aged Below 30 | % | 20.2 | 12.8 |
| Percentage of Female Employees | % | 26.2 | 23.2 |
| Percentage of Full-time Employees | % | 100 | 80.7 |
| Percentage of General Employees | % | 80.8 | 78.8 |
| Percentage of Male Employees | % | 73.8 | 76.8 |
| Percentage of Middle Management Employees | % | 6.3 | 9.3 |
| Percentage of Part-time Employees | % | 5.6 | 16.8 |
| Percentage of Senior Management Employees | % | 12.9 | 11.9 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 11.83 | 21.03 |
| Turnover Rate of Employees Aged Above 50 | % | 9.09 | 23.24 |
| Turnover Rate of Employees Aged Below 30 | % | 12.24 | 25.62 |
| Turnover Rate of Female Employees | % | 13.76 | 24.58 |
| Turnover Rate of Male Employees | % | 11.13 | 22.1 |
| Turnover Rate of Total Employees | % | 11.84 | 23.52 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Percentage of Employees Trained | % | 87.28 |
| Percentage of Trained Female Employees | % | 83.86 |
| Percentage of Trained General Employees | % | 86.38 |
| Percentage of Trained Male Employees | % | 87.28 |
| Percentage of Trained Middle Management | % | 100 |
| Percentage of Trained Senior Management | % | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Average Training Hours (Female) | hours | |
| Average Training Hours (General Staff) | hours | |
| Average Training Hours (Male) | hours | |
| Average Training Hours (Middle Management) | hours | |
| Average Training Hours (Senior Management) | hours | |
| Average Training Hours per Employee | hours | 33.98 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Suppliers in Central China | 24 | |
| Number of Suppliers in East China | 1192 | |
| Number of Suppliers in North China | 106 | |
| Number of Suppliers in Northeast China | 11 | |
| Number of Suppliers in Northwest China | 6 | |
| Number of Suppliers in South China | 145 | |
| Number of Suppliers in Southwest China | 201 | |
| Number of Total Suppliers | 1504 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Complaints Handling Rate | % | 100 | |
| Number of Products and Service Related Complaints | 147 | 156 | |
| Total Number of Customer Complaints | 147 | 156 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit |
|---|---|
| Number of Patents Applied | patents |
| Number of Patents Granted | patents |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Total Volunteer Service Hours | hour | 10 | 20 |