2024 Environmental, Social and Governance Report

Year: 2024
Published: 2025-04-25
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2022 2023 2024 Report Pages
Ammonia nitrogen concentration in wastewater (GAC Motor) mg/L 11.227 84
BOD (Biochemical Oxygen Demand) Tonnes 90.7 110.87 76.4 131
COD (Chemical Oxygen Demand) Tonnes 289.8 363.97 321.81 131
COD concentration in wastewater (GAC Motor) mg/L 90.424 84
COD emissions of GAC Component tonnes 97.8 84
NOx emissions from final assembly (GAC Motor) tonnes 60.5 84
NOx removal rate in final assembly (GAC Motor) ≥ 90% 84
Particulate Matter emissions from stamping/welding (GAC Motor) decreased by 68% 84
Total VOCs emissions Tonnes 1551.3 944.41 708.47 131
Total ammonia nitrogen emissions Tonnes 34.5 40.35 28.72 131
Total benzene emissions Tonnes 2.3 2.28 1.71 130
Total nickel concentration in wastewater (GAC Motor) mg/L 0.0198 84
Total nickel emissions Tonnes 0.16 0.03 0.01 131
Total nitrogen oxide emissions Tonnes 129.6 127.68 98.79 131
Total non-methane hydrocarbon emissions Tonnes 111.8 116.42 344.6 130
Total particulate matter emissions Tonnes 110.2 107.89 108.59 130
Total petroleum emissions Tonnes 1 1.95 1.69 131
Total sulphur dioxide emissions Tonnes 25.8 22.3 23.89 131
Total toluene emissions Tonnes 6.4 9.74 3.92 130
Total xylene emissions Tonnes 18 15.19 9.67 130
VOC emissions from painting (GAC Motor) tonnes 73.32 84
VOC emissions of GAC Component tonnes 39.3 84

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 2024 Report Pages
Direct greenhouse gas emissions (Scope 1) Tonnes of CO₂ equivalent 200668.2 143473.58 159201.1 131
Greenhouse gas emissions density Tonnes of CO₂ equivalent per million RMB 2.6 2.11 3.03 131
Indirect greenhouse gas emissions (Scope 2) Tonnes of CO₂ equivalent 1128740.8 917430.58 1059734.9 131
Total greenhouse gas emissions (Scope 1 and Scope 2) Tonne CO2 equivalent, Tonnes of CO₂ equivalent 1329409 1060904.15 1218936 98, 131

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 2024 Report Pages
Density of hazardous waste Tonnes per million RMB 0.05 0.06 0.1 131
Hazardous waste received by Environmental Protection Technology Company in the Guangdong-Hong Kong-Macao Greater Bay Area tonnes 460000 85
Total hazardous waste Tonnes 25658 30540.38 40559.81 131
Total wastewater discharge Tonnes 3235448.21 133

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 2024 Report Pages
Density of non-hazardous waste Tonnes per million RMB 0.76 0.65 0.82 131
Total non-hazardous waste Tonnes 389069 327310.97 327808.86 131

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2022 2023 2024 Report Pages
Number of carbon credits held Tonnes of CO₂ equivalent / / 21860 131

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2022 2023 2024 Report Pages
Packaging recycling volume Tonnes 1590.8 38972.07 42216.77 133
Solid waste resource utilisation rate (certified at district level in 2023) % 98 76
VOC removal rate in painting (GAC Motor) ≥ 98% 84
Wastewater treatment volume (GAC Motor) tonnes 669000 84
Welding fume dedusting system efficiency in stamping/welding (GAC Motor) ≥ 99% 84

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 2024 Report Pages
AION Phase I energy storage station Phase I capacity MW/22 MWh 11 87
AION Phase I energy storage station Phase II additional capacity MW/17.4 MWh 8.7 87
AION Phase I energy storage station total capacity MW, MWh 19.7 87
Clean energy consumption density 10000 kWh / million RMB 0.02 0.12 0.12 132
Comprehensive energy consumption 10000 kWh 273471.9 248047.31 279214.88 132
Comprehensive energy consumption density 10000 kWh / million RMB 0.53 0.49 0.7 132
Consumption of clean energy (such as green electricity, green certificates, and photovoltaics) 10000 kWh 9830.9 59942.62 46521.63 132
Consumption of externally purchased green electricity 10000 kWh 2154.28 132
Consumption of externally purchased nuclear electricity 10000 kWh 20793.03 132
Consumption of externally purchased steam Tonnes 122192 132
Consumption of photovoltaic power generation 10000 kWh 24643.71 132
Diesel consumption Tonnes 1092.9 1510.93 1108.17 132
Estimated annual power generation of Guangzhou factory photovoltaic power generation system kWh 37000000 86
Gasoline consumption Tonnes 3727 7816.17 3560.16 132
Natural gas consumption 78966901 58528526.64 67226524.49 132
Proportion of clean energy in total energy consumption % 3.6 24.17 16.66 132
Purchased electricity 10000 kWh 186623.2 160868.07 165234.91 132
Purchased ordinary electricity consumption 10000 kWh 142287.6 132
Total energy consumption Ten thousand kWh 248047.31 279214.88 98
Volume of green power certificate purchases 10000 kWh 19723.64 132
Volume of photovoltaic power connected to the grid 10000 kWh 6261.08 132
Volume of photovoltaic power generation 10000 kWh 30904.79 132

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 2024 Report Pages
Reclaimed water usage Tonnes 5513252.3 27505053.2 4810258.83 133
Total waste water discharge Tonnes 4012849.8 4415090.8 2415214.36 131
Total water consumption Tonnes 9600102 9944564.45 5850664.34 133
Total water consumption density Tonnes per million RMB 18.66 19.8 14.57 133
Total water withdrawal Tonnes 9086112.55 133

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2024 Report Pages
Expected annual electricity savings from energy management system kWh 348000 86

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2022 2023 2024 Report Pages
Packaging density in finished products Tonnes per million RMB 0.058 0.086 0.126 133
Total packaging used in finished products Tonnes 29854.3 43048.55 50806.6 133

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2022 2023 2024 Report Pages
Total Consolidated Assets RMB 100 million 1898.31 2183.95 2324.58 130
Total Consolidated Revenue RMB 100 million 1102.72 1297.06 1077.84 130

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2022 2023 2024 2025 Report Pages
Fortune China 500 ranking 50 44
Fortune Global 500 ranking 181 44
Labour contract signing rate % 100 108, 137
Number of Han nationality employees Persons / / 83721 134
Number of disabled employees Persons 121 186 133
Number of employees aged 35–50 years old Persons 31774 34751 33812 134
Number of employees from Chinese Mainland Persons 100038 96726 86310 134
Number of employees from Hong Kong, Macao, and Taiwan Region Persons 34 36 41 134
Number of employees from secondary schools Persons 50544 47784 40329 134
Number of employees in overseas regions Persons 49 63 100 134
Number of employees newly employed aged 35-50 years old Persons 1599 1873 1449 136
Number of employees newly employed from Chinese Mainland Persons 11295 10261 5764 136
Number of employees newly employed from Hong Kong, Macao, and Taiwan Region Persons 5 13 12 136
Number of employees newly employed over 50 years old Persons 44 70 38 136
Number of employees newly employed under 35 years old Persons 9668 8361 4359 136
Number of employees over 50 years old Persons 1978 2071 2269 134
Number of employees under 35 years old Persons 66369 60003 50370 134
Number of employees with associate degrees Persons 21592 20768 19070 134
Number of employees with bachelor's degrees Persons 23080 23048 21774 134
Number of employees with doctoral degrees Persons 123 143 151 134
Number of employees with master's degrees Persons 4782 5082 5127 134
Number of employees with signed labour contracts Persons 86451 137
Number of ethnic minority employees Persons / / 2630 134
Number of female employees Persons 17792 16628 15010 133
Number of female employees newly employed Persons 2461 2947 1335 136
Number of male employees Persons 82329 80197 71441 133
Number of male employees newly employed Persons 8850 7357 4511 136
Number of overseas employees newly employed Persons 11 30 70 136
Number of part-time employees Persons 2210 133
Number of people insured in social insurance Persons 86451 136
Percentage of total shares repurchased under stock buyback plan % 2.93 37
Rank in Fortune Global 500 Ranking 186 165 181 130
Social insurance coverage rate % 100 136
Total number of employees Person(s), Persons 100121 96825 86451 108, 133
Total number of employees newly employed Persons 11311 10304 5846 136
Vehicle Sales 10000 vehicles 243.38 250.5 200.31 130

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2022 2023 2024 Report Pages
Annual turnover rate % 11.3 12.86 15.48 135
Female employee turnover rate % 13 17.44 16.58 135
Male employee turnover rate % 10.9 11.88 15.25 135
Number of resignations and dismissals of employees Persons 11099 12655 14186 135
Number of resignations and dismissals of employees aged 35-50 years old Persons 2171 2893 4692 135
Number of resignations and dismissals of employees from Chinese Mainland Persons 11084 12635 14160 135
Number of resignations and dismissals of employees from Hong Kong, Macao, and Taiwan Region Persons 3 7 5 135
Number of resignations and dismissals of employees over 50 years old Persons 152 427 566 135
Number of resignations and dismissals of employees under 35 years old Persons 8776 9335 8928 135
Number of resignations and dismissals of female employees Persons 2264 3002 2623 135
Number of resignations and dismissals of male employees Persons 8835 9653 11563 135
Number of resignations and dismissals of overseas employees Persons 12 13 21 136
Turnover rate of employees aged 35-50 % 7.1 8.7 13.69 135
Turnover rate of employees from Chinese Mainland % 11.3 12.84 15.47 135
Turnover rate of employees from Hong Kong, Macao, and Taiwan region % 8.5 20 12.99 136
Turnover rate of employees over 50 years old % 7.7 21.09 26.08 135
Turnover rate of employees under 35 years old % 13.3 14.77 16.18 135
Turnover rate of overseas employees % 10.3 23.21 25.77 136

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2022 2023 2024 Report Pages
Number of production safety accidents Cases 3 137
Number of work-related injuries Times 5 4 3 137

Lost days due to work injury.

Indicator Unit 2022 2023 2024 Report Pages
Lost Time Injury Rate (LTIR) Cases 0.02 137
Lost work hours due to work-related injuries Hours 2664 1664 1232 137
Lost workdays due to work-related injuries Days 333 208 154 137

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2024 Report Pages
Coverage rate of work-related injury insurance % 100 137
Total annual premium for work safety liability insurance RMB 10000 466.56 137
Total annual premium for work-related injury insurance RMB 10000 63743.73 137
Total duration of safety production training Hours 1155173.77 137

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2022 2023 2024 Report Pages
Number of middle management employees trained Persons 1050 138
Number of senior management employees trained Persons 33 138
Number of trained female employees Persons 16601 13976 14909 138
Number of trained male employees Persons 76954 66232 70905 138
Proportion of middle management employees trained % 1.22 138
Proportion of senior management employees trained % 0.04 138
Proportion of trained female employees % 17.7 17.42 17.37 138
Proportion of trained grassroots employees % 98.74 138
Proportion of trained male employees % 82.3 82.58 82.63 138
R&D investment million RMB 7508 5
R&D investment as percentage of consolidated total revenue % 6.97 5
Safety training coverage rate % 100 137
Total number of employees trained Persons 93555 80208 85814 137

The average training hours completed per employee by gender and employee category.

Indicator Unit 2022 2023 2024 Report Pages
Average training hours for female employees Hours 17.6 25.6 23.1 138
Average training hours for grassroots employees Hours 20.03 138
Average training hours for male employees Hours 22.9 37.5 20.34 138
Average training hours for middle management employees Hours 78.83 138
Average training hours for senior management employees Hours 138.28 138
Number of grassroots employees trained Persons 84731 138
Total training expenses RMB 10000 6262.3 5980.89 4412.18 139

Number of suppliers by geographical region.

Indicator Unit 2022 2023 2024 2030 Report Pages
Countries and regions covered by business countries and regions 74 68
Guangzhou Financial Holdings shareholding in Utrust Insurance percent 9.92 15
Overseas sales outlets established outlets 500 68
Overseas sales target for 2030 vehicles 500000 68
Total number of domestic suppliers Suppliers 11810 13948 17398 139
Total number of offshore suppliers Suppliers 106 669 268 139
Total number of suppliers Suppliers 11916 14617 17666 139

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2024 Report Pages
ISO 14001 environmental management system certificate rate for suppliers 99% 75
Number of suppliers reviewed Suppliers 10289 139

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2022 2023 2024 2025 Report Pages
Automobile exports vehicles 127000 68
Automobile exports year-on-year growth % 67.6 68
Complaint resolution rate % 100 139
Motorcycle Sales 10000 vehicles 75.85 65.26 64.39 130
Number of A-share market announcements disclosed 206 37
Number of A-shares repurchased under stock buyback plan A-shares 13510000 37
Number of H-share market announcements disclosed 190 37
Number of H-shares repurchased under stock buyback plan H-shares 285000000 37
Number of investor open-day events 2 37
Number of investor phone communication meetings held 26 37
Number of investor visits received 110 37
Number of investors and analysts welcomed 1200 37
Number of result releases 3 37
Production and sales volume million 1.917 5
Valid customer complaints Cases 127878 206594 64005 139

Description of practices relating to observing and protecting intellectual property rights.

Indicator Unit 2024 Report Pages
Proprietary brands exports vehicles 106000 68
Proprietary brands exports year-on-year growth % 92.3 68

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2024 2025 Report Pages
Number of concluded corruption cases Cases 1 139
Number of shares repurchased under stock buyback plan shares 299000000 37

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2022 2023 2024 Report Pages
Total hours of anti-corruption training Hours 65380 272806 248525.4 139
Total number of employees trained in anti-corruption Persons 79096 43929 63352 139

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2022 2023 2024 Report Pages
2023 Southern Public Welfare Brand Award Awarded 44
Basic Earnings per Share (EPS) RMB per share 0.78 0.42 0.08 130
CSR practice in China's automotive industry - Deepening New Quality Production to Build a Craftsmanship Brand case awarded Quality Service title Awarded 44
CSR practice in China's automotive industry - Leveraging State-Owned Enterprise Value to Promote Rural Revitalisation case awarded Harmonious Co-construction title Awarded 44
CSR practice in China's automotive industry - Technology Empowerment, Innovation-Driven case awarded Intelligent and Innovative Technology title Awarded 44
GAC Group's new media operation management platform, developed by Digital Services, total exposures generated by end of 2024 million exposures 438 15
Number of Shareholders' Meetings convened 2 37
Number of questions from investors via SSE e-interactive platform replied to 200 37
Number of questions from investors via service hotline replied to 161 37
Top ten case of Building Green and Beautiful Guangdong in the Blue Book: Research Report on Corporate Social Value of State-owned Enterprise in the Greater Bay Area Top ten 44
Total investment in rural revitalisation RMB 10000 1322.45 140

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2022 2023 2024 Report Pages
Gold Cup in the 2023 Guangdong Kapok Cup for Poverty Relief Gold Cup 44
Gold Cup in the 2023 Guangzhou 6.30 Campaign for Rural Revitalisation Jinsu Cup Gold Cup 44
Number of people benefiting from rural revitalisation Persons 48049 140
Number of volunteers Persons 13203 13762 14085 139
Total annual investment in public welfare initiatives RMB 10000 9529.46 9273.4 5587.81 140
Volunteer hours contributed Hours 211634 100630 126586.03 139

The types of emissions and respective emissions data.

Standard Indicator Unit 2022 2023 2024
Airborne Particulate Matter (PM) Emissions tonnes 110.2 107.89 108.59
NOₓ Emissions tonnes 129.6 127.68 98.79
SOₓ Emissions tonnes 25.8 22.3 23.89

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023 2024
Direct GHG Emissions (Scope 1) Tonnes of CO₂ equivalent 200668.2 143473.58 159201.1
Indirect Energy Emissions (Scope 2) Tonnes of CO₂ equivalent 1128740.8 917430.58 1059734.9
Total GHG Emissions Tonnes of CO₂ equivalent 1329409 1060904.15 1218936
Total GHG Emissions Intensity (By Revenue) Tonnes of CO₂ equivalent per million RMB 2.6 2.11 3.03

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023 2024
Total Hazardous Waste Tonnes 25658 30540.38 40559.81
Total Hazardous Waste Intensity (By Revenue) Tonnes per million RMB 0.05 0.06 0.1

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023 2024
Non-Hazardous Waste Disposed Tonnes 389069 327310.97 327808.86
Total Non-Hazardous Waste Intensity (By Revenue) Tonnes per million RMB 0.76 0.65 0.82

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2024
CO2 Emissions Reduction Compared to Last Year tonnes
GHG Emissions Reduction Compared to Last Year Tonnes of CO₂ equivalent 21860

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2023
Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year % 98

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023 2024
Comprehensive Energy Consumption Intensity (By Revenue) 10000 kWh / million RMB 0.53 0.49 0.7
Diesel Fuel Consumption Tonnes 1092.9 1510.93 1108.17
Gasoline Consumption Tonnes 3727 7816.17 3560.16
Natural Gas Consumption 78966901 58528526.64 67226524.49
Percentage of Renewable Energy Consumption % 3.6 24.17 16.66
Purchased Electricity 10000 kWh 186623.2 160868.07 165234.91
Purchased Steam Tonnes 122192
Total Energy Consumption 10000 kWh 273471.9 248047.31 279214.88

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023 2024
Recycled Water Usage Tonnes 5513252.3 27505053.2 4810258.83
Total Wastewater Discharge Tonnes 4012849.8 4415090.8 2415214.36
Total Water Withdrawal Tonnes 9600102 9944564.45 9086112.55
Water Consumption Tonnes 9600102 9944564.45 5850664.34
Water Consumption Intensity (By Revenue) Tonnes per million RMB 18.66 19.8 14.57

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2024
Electricity Usage Reduction Compared to Last Year MWh 348
Energy Consumption Reduction Percentage Compared to Last Year %

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2022 2023 2024
Packaging Material Intensity (By Revenue) Tonnes per million RMB 0.058 0.086 0.126
Packaging Materials Consumed Tonnes 29854.3 43048.55 50806.6

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Standard Indicator Unit
Total Investment in Ecological Restoration RMB

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2022 2023 2024
Number of Bachelor's Degree Employees Persons 23080 23048 21774
Number of Doctoral Degree Employees Persons 123 143 151
Number of Employees Aged 30-50 Persons 31774 34751 33812
Number of Employees Aged Above 50 Persons 1978 2071 2269
Number of Employees Aged Below 30 Persons 66369 60003 50370
Number of Employees in Mainland China Persons 100038 96726 86310
Number of Employees in Overseas Persons 49 63 100
Number of Female Employees Persons 17792 16628 15010
Number of Male Employees Persons 82329 80197 71441
Number of Master's Degree Employees Persons 4782 5082 5127
Number of New Employees Persons 11311 10304 5846
Number of New Employees (Above 50) Persons 44 70 38
Number of New Employees (Aged 30-50) Persons 1599 1873 1449
Number of New Employees (Aged Below 30) Persons 9668 8361 4359
Number of New Employees (Female) Persons 2461 2947 1335
Number of New Employees (Mainland China) Persons 11295 10261 5764
Number of New Employees (Male) Persons 8850 7357 4511
Number of New Employees (Overseas) Persons 11 30 70
Number of Part-time Employees Persons 2210
Number of Total Employees Persons 100121 96825 86451

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2022 2023 2024
Turnover Rate of Employees Aged 30-50 % 7.1 8.7 13.69
Turnover Rate of Employees Aged Above 50 % 7.7 21.09 26.08
Turnover Rate of Employees in Hong Kong % 8.5 20 12.99
Turnover Rate of Employees in Mainland China % 11.3 12.84 15.47
Turnover Rate of Employees in Overseas % 10.3 23.21 25.77
Turnover Rate of Female Employees % 13 17.44 16.58
Turnover Rate of Male Employees % 10.9 11.88 15.25
Turnover Rate of Total Employees % 11.3 12.86 15.48

Lost days due to work injury.

Standard Indicator Unit 2022 2023 2024
Lost Days Due to Work-related Injuries Days 333 208 154
Lost Time Injury Frequency Rate (LTIFR/LTIR) Cases 0.02

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2024
Investment in Work Safety RMB 10000 466.56
Number of People Receiving Training on Work Safety people 38530
Total Hours of Safety Training for Employees Hours 1155173.77

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2022 2023 2024
Percentage of Trained Female Employees % 17.7 17.42 17.37
Percentage of Trained General Employees % 98.74
Percentage of Trained Male Employees % 82.3 82.58 82.63
Percentage of Trained Middle Management % 1.22
Percentage of Trained Senior Management % 0.04

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2022 2023 2024
Average Training Hours (Female) Hours 17.6 25.6 23.1
Average Training Hours (General Staff) Hours 20.03
Average Training Hours (Male) Hours 22.9 37.5 20.34
Average Training Hours (Middle Management) Hours 78.83
Average Training Hours (Senior Management) Hours 138.28

Number of suppliers by geographical region.

Standard Indicator Unit 2022 2023 2024
Number of Suppliers in Mainland China Suppliers 11810 13948 17398
Number of Suppliers in Overseas Suppliers 106 669 268
Number of Total Suppliers Suppliers 11916 14617 17666

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Standard Indicator Unit 2024
ISO 14001 environmental management system certificate rate for suppliers % 99
Number of Suppliers Reviewed Suppliers 10289

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2022 2023 2024
Complaints Handling Rate % 100
Total Number of Customer Complaints Cases 127878 206594 64005

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Standard Indicator Unit 2024
Number of Confirmed Incidents of Corruption Cases 1

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2022 2023 2024
Average Hours of Anti-corruption Training Hours/Person 0.8266 6.211 3.924
Number of People Participated in Ethical Standards and Anti-corruption Training Persons 79096 43929 63352
Total Hours of Anti-corruption Training Hours 65380 272806 248525.4

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2022 2023 2024
Number of Registered Volunteers Persons 13203 13762 14085
Total Social Investment RMB 95294600 92734000 55878100
Total Volunteer Service Hours Hours 211634 100630 126586.03