2024 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Greenhouse gas emission intensity | tCO2e/US$'000000 revenue | 0.0744 | 0.0691 | 0.0747 | 28 |
| Greenhouse gas emissions | tCO2e | 18628.36 | 17949.94 | 19089.26 | 28 |
| Scope 1 greenhouse gas emissions | tCO2e | 2816.76 | 2883.15 | 2286.78 | 28 |
| Scope 2 greenhouse gas emissions | tCO2e | 15811.61 | 15066.8 | 16802.48 | 28 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Employees aged 31-49y | person | 634 | 622 | 722 | 28 |
| Employees aged ≤30y | person | 777 | 787 | 555 | 28 |
| Employees aged ≥50y | person | 236 | 200 | 277 | 28 |
| Employees in Hong Kong, Macau, Taiwan and others | person | 681 | 856 | 833 | 28 |
| Employees in Mainland China | person | 966 | 908 | 721 | 28 |
| Female employees | person | 959 | 949 | 909 | 28 |
| General employees | person | 1240 | 1199 | 1041 | 28 |
| Junior-level employees | person | 261 | 212 | 261 | 28 |
| Male employees | person | 688 | 660 | 645 | 28 |
| Mid-level employees | person | 346 | 158 | 176 | 28 |
| Number of employees (full time) | person | 1647 | 1764 | 1554 | 28 |
| Number of employees: Part time | person | 60 | 61 | 51 | 28 |
| Senior-level employees | person | 61 | 40 | 39 | 28 |
| Total number of employees (including Part time) | person | 1707 | 1825 | 1605 | 28 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Employee turnover rate | % | 31.33 | 21.77 | 32.88 | 28 |
| Employee turnover rate in Hong Kong, Macau, Taiwan and others | % | 37.59 | 18.93 | 21.25 | 28 |
| Employee turnover rate in mainland China | % | 26.92 | 24.56 | 46.32 | 28 |
| Turnover rate of employees of 31-49y | % | 29.34 | 23.25 | 27.7 | 28 |
| Turnover rate of employees ≤30y | % | 35.52 | 25.54 | 42.88 | 28 |
| Turnover rate of employees ≥50y | % | 22.88 | 21.5 | 26.35 | 28 |
| Turnover rate of female employees | % | 28.57 | 20.13 | 29.92 | 28 |
| Turnover rate of male employees | % | 35.17 | 29.39 | 37.05 | 28 |
Lost days due to work injury.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of workdays lost due to work-related injuries | day | 197 | 35 | 123 | 28 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Employee training coverage rate | % | 100 | 100 | 100 | 28 |
| Training coverage of general employees | % | 100 | 100 | 100 | 28 |
| Training coverage of junior-level employees | % | 100 | 100 | 100 | 29 |
| Training coverage of mid-level employees | % | 100 | 100 | 100 | 29 |
| Training coverage of senior-level employees | % | 100 | 100 | 100 | 29 |
| Training coverage rate for female employees | % | 100 | 100 | 100 | 28 |
| Training coverage rate for male employees | % | 100 | 100 | 100 | 28 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Training hours per employee | hour | 16.74 | 17.4 | 28.2 | 29 |
| Training hours per female employee | hour | 19.42 | 19.9 | 26.9 | 29 |
| Training hours per general employee | hour | 17.29 | 18.95 | 29.76 | 29 |
| Training hours per junior-level employee | hour | 17.29 | 19.53 | 32.01 | 29 |
| Training hours per male employee | hour | 13 | 17.9 | 30.04 | 29 |
| Training hours per mid-level employee | hour | 14.84 | 19.87 | 22.84 | 29 |
| Training hours per senior-level employee | hour | 16.26 | 17.44 | 15.88 | 29 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of suppliers in Hong Kong, Macau, Taiwan and others | count | 602 | 762 | 1075 | 29 |
| Number of suppliers in Mainland China | count | 1768 | 1854 | 1802 | 29 |
| Total number of suppliers | count | 2370 | 2616 | 2877 | 29 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Proportion of suppliers evaluated for environmental, labor, and ethical issues | % | 34.6 | 9.25 | 8.52 | 29 |
| Proportion of suppliers who passed environmental, labor, and ethical assessments | % | 74.15 | 100 | 100 | 29 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Complaints handling rate for products and services | % | 100 | 100 | 100 | 29 |
| Number of complaints received about products and services | count | 15 | 94 | 85 | 29 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Proportion of board members covered by anti-corruption training | % | 100 | 100 | 100 | 29 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Charitable contributions | USD'000 | 11.119 | 29 | ||
| Hours of volunteer service | hour | 100 | 15 | 92 | 29 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 2816.76 | 2883.15 | 2286.78 |
| Indirect Energy Emissions (Scope 2) | tCO2e | 15811.61 | 15066.8 | 16802.48 |
| Total GHG Emissions | tCO2e | 18628.36 | 17949.94 | 19089.26 |
| Total GHG Emissions Intensity (By Revenue) | tCO2e/US$'000000 revenue | 0.0744 | 0.0691 | 0.0747 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Employees Aged 30-50 | person | 634 | 622 | 722 |
| Number of Employees Aged Above 50 | person | 236 | 200 | 277 |
| Number of Employees Aged Below 30 | person | 777 | 787 | 555 |
| Number of Employees in Hong Kong and Mainland China | person | 1647 | 1764 | 1554 |
| Number of Employees in Mainland China | person | 966 | 908 | 721 |
| Number of Female Employees | person | 959 | 949 | 909 |
| Number of Full-time Employees | person | 1647 | 1764 | 1554 |
| Number of General Employees | person | 1240 | 1199 | 1041 |
| Number of Junior Management Employees | person | 261 | 212 | 261 |
| Number of Male Employees | person | 688 | 660 | 645 |
| Number of Middle Management Employees | person | 346 | 158 | 176 |
| Number of Part-time Employees | person | 60 | 61 | 51 |
| Number of Senior Management Employees | person | 61 | 40 | 39 |
| Number of Total Employees | person | 1707 | 1825 | 1605 |
| Percentage of Employees Aged 30-50 | percent | 37.16 | 34.08 | 45.01 |
| Percentage of Employees Aged Above 50 | percent | 13.83 | 10.96 | 17.26 |
| Percentage of Employees Aged Below 30 | percent | 45.52 | 43.12 | 34.57 |
| Percentage of Employees in Hong Kong and Mainland China | percent | 96.48 | 96.66 | 96.82 |
| Percentage of Employees in Mainland China | percent | 56.62 | 49.78 | 44.95 |
| Percentage of Female Employees | percent | 56.2 | 52 | 56.67 |
| Percentage of Full-time Employees | percent | 96.48 | 96.66 | 96.82 |
| Percentage of General Employees | percent | 72.67 | 65.7 | 64.88 |
| Percentage of Junior Management Employees | percent | 15.29 | 11.62 | 16.27 |
| Percentage of Male Employees | percent | 40.32 | 36.16 | 40.19 |
| Percentage of Middle Management Employees | percent | 20.28 | 8.66 | 10.97 |
| Percentage of Part-time Employees | percent | 3.52 | 3.34 | 3.18 |
| Percentage of Senior Management Employees | percent | 3.58 | 2.19 | 2.43 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 29.34 | 23.25 | 27.7 |
| Turnover Rate of Employees Aged Above 50 | % | 22.88 | 21.5 | 26.35 |
| Turnover Rate of Employees Aged Below 30 | % | 35.52 | 25.54 | 42.88 |
| Turnover Rate of Employees in Mainland China | % | 26.92 | 24.56 | 46.32 |
| Turnover Rate of Female Employees | % | 28.57 | 20.13 | 29.92 |
| Turnover Rate of Male Employees | % | 35.17 | 29.39 | 37.05 |
| Turnover Rate of Total Employees | % | 31.33 | 21.77 | 32.88 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | day | 197 | 35 | 123 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 100 | 100 | 100 |
| Percentage of Trained Female Employees | % | 100 | 100 | 100 |
| Percentage of Trained General Employees | % | 100 | 100 | 100 |
| Percentage of Trained Male Employees | % | 100 | 100 | 100 |
| Percentage of Trained Middle Management | % | 100 | 100 | 100 |
| Percentage of Trained Senior Management | % | 100 | 100 | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Average Training Hours (Female) | hour | 19.42 | 19.9 | 26.9 |
| Average Training Hours (General Employees) | hour | 17.29 | 18.95 | 29.76 |
| Average Training Hours (General Staff) | hour | 17.29 | 18.95 | 29.76 |
| Average Training Hours (Male) | hour | 13 | 17.9 | 30.04 |
| Average Training Hours (Middle Management) | hour | 14.84 | 19.87 | 22.84 |
| Average Training Hours (Senior Management) | hour | 16.26 | 17.44 | 15.88 |
| Average Training Hours per Employee | hour | 16.74 | 17.4 | 28.2 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Suppliers in Mainland China | count | 1768 | 1854 | 1802 |
| Number of Total Suppliers | count | 2370 | 2616 | 2877 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Complaints Handling Rate | % | 100 | 100 | 100 |
| Number of Products and Service Related Complaints | count | 15 | 94 | 85 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Anti-corruption Training Coverage among Directors and Management | % | 100 | 100 | 100 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Total Cash Donations | USD'000 | 11.119 | ||
| Total Public Welfare Donations | USD'000 | 11.119 | ||
| Total Social Investment | USD'000 | 11.119 | ||
| Total Volunteer Service Hours | hour | 100 | 15 | 92 |