ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2024
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Greenhouse gas emissions (tons of carbon dioxide equivalent) | tons of carbon dioxide equivalent | 589.1 | 644.7 | 72 |
| Intensity (tons of carbon dioxide equivalent/revenue of RMB million) | tons of carbon dioxide equivalent/revenue of RMB million | 0.03 | 0.03 | 72 |
| Scope 1: Direct emissions (tons of carbon dioxide equivalent) | tons of carbon dioxide equivalent | 28.52 | 28.54 | 72 |
| Scope 2: Indirect emissions (tons of carbon dioxide equivalent) | tons of carbon dioxide equivalent | 560.58 | 616.15 | 72 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Comprehensive energy consumption | MWh | 1096.57 | 1194.17 | 73 |
| Electricity consumption | MWh | 982.96 | 1080.4 | 73 |
| Energy consumption intensity | MWh/revenue of RMB million | 0.063 | 0.064 | 73 |
| Gasoline consumption | liters | 13006.8 | 13017.5 | 73 |
| Projects implemented with solar power systems or solar water heating systems | projects | 63 | 8 | |
| Square metres under management | million square metres | 509 | 8 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Reserve area | million square metres | 357.2 | 8 | |
| Total water consumption | m³ | 46595 | 47992.85 | 72 |
| Water consumption intensity (m³/revenue of RMB million) | m³/revenue of RMB million | 2.68 | 2.59 | 72 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Energy management system certification (GB/T 23331-2020/ISO50001:2018) | Certified | 8 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Actual water resource consumption reduction compared with previous year | % | 2 | 71 |
| Group-level goal for water conservation and consumption reduction | % | 1 | 71 |
| Projects with rainwater reuse or water reuse systems implemented | projects | 250 | 8 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Environmental management system certification (GB/T24001-2016/ISO14001:2015) | Certified | 8 | |
| Number of newly delivered sponge city projects completed in Hangzhou | projects | 65 | 71 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Number of employees Overseas | 787 | 188 | 51 | |
| Number of employees aged 18-30 | 15253 | 16246 | 51 | |
| Number of employees aged 31-45 | 22935 | 23137 | 51 | |
| Number of employees aged 46-60 | 7703 | 7893 | 51 | |
| Number of employees aged 61 or above | 132 | 1147 | 51 | |
| Number of employees at Reporting Period end | 48423 | 8 | ||
| Number of employees in Mainland China | 45236 | 48235 | 51 | |
| Number of female employees | 23519 | 23285 | 51 | |
| Number of female employees, Grassroots | 21166 | 21625 | 51 | |
| Number of female employees, Middle management | 2103 | 1435 | 51 | |
| Number of female employees, Senior management | 250 | 225 | 51 | |
| Number of general staff | 41077 | 44406 | 51 | |
| Number of junior management | 4172 | 3426 | 51 | |
| Number of male employees | 22504 | 25138 | 51 | |
| Number of middle management | 654 | 491 | 51 | |
| Number of senior management | 120 | 100 | 51 | |
| Percentage of female employees | 48.6% | 8 | ||
| Proportion of female employees, Grassroots | 52% | 49% | 51 | |
| Proportion of female employees, Middle management | 50% | 42% | 51 | |
| Proportion of female employees, Senior management | 38% | 38% | 51 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Employee turnover rate by age group (18-30) | % | 45.16 | 38.41 | 52 |
| Employee turnover rate by age group (31-45) | % | 24.84 | 23.14 | 52 |
| Employee turnover rate by age group (46-60) | % | 19.17 | 19.96 | 52 |
| Employee turnover rate by gender (Female) | % | 34.06 | 30.78 | 52 |
| Employee turnover rate by gender (Male) | % | 30.58 | 25.61 | 52 |
| Employee turnover rate by geographical region (China Mainland) | % | 32.75 | 28.29 | 52 |
| Employee turnover rate by geographical region (Overseas) | % | 3.44 | 3.09 | 52 |
| Operating income | million RMB | 18527.8 | 8 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of AED certified personnel | 1675 | 8 | |
| Occupational health and safety management system certification (GB/T45001-2020/ISO45001:2018) | Certified | 8 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Average hours of training received by employees | hours | 27.2 | 8 |
Number of suppliers by geographical region.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Number of blacklisted suppliers | 2 | 34 | ||
| Number of eliminated suppliers | 357 | 34 | ||
| Number of new suppliers added | 1759 | 34 | ||
| Number of suppliers - Bohai Economic Rim Region | 1815 | 2152 | 34 | |
| Number of suppliers - Other regions | 2454 | 2583 | 34 | |
| Number of suppliers - Pearl River Delta Region | 985 | 1542 | 34 | |
| Number of suppliers - Total | 11252 | 34 | ||
| Number of suppliers - Yangtze River Delta Region | 4469 | 5104 | 34 | |
| Percentage of new suppliers out of total suppliers | % | 15.6 | 34 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of suppliers terminated cooperation with | 359 | 34 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Core operating profit | million RMB | 1587.5 | 8 |
| Overall score for customer satisfaction | 89 | 8 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tons of carbon dioxide equivalent | 28.52 | 28.54 |
| Indirect Energy Emissions (Scope 2) | tons of carbon dioxide equivalent | 560.58 | 616.15 |
| Total GHG Emissions | tons of carbon dioxide equivalent | 589.1 | 644.7 |
| Total GHG Emissions Intensity (By Revenue) | tons of carbon dioxide equivalent/revenue of RMB million | 0.03 | 0.03 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Energy Consumption Intensity (By Revenue) | MWh/revenue of RMB million | 0.063 | 0.064 |
| Gasoline Consumption | liters | 13006.8 | 13017.5 |
| Purchased Electricity | MWh | 982.96 | 1080.4 |
| Total Energy Consumption | MWh | 1096.57 | 1194.17 |
| Total Indirect Energy Consumption | MWh | 982.96 | 1080.4 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Water Consumption | m³ | 46595 | 47992.85 |
| Water Consumption Intensity (By Revenue) | m³/revenue of RMB million | 2.68 | 2.59 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Target Water Consumption Reduction Percentage Compared to Last Year | % | 1 |
| Water Consumption Reduction Percentage Compared to Last Year | % | 2 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Number of Employees Aged 30-50 | 22935 | 23137 | |
| Number of Employees Aged Above 50 | 7835 | 9039 | |
| Number of Employees Aged Below 30 | 15253 | 16246 | |
| Number of Employees in Mainland China | 45236 | 48235 | |
| Number of Employees in Overseas | 787 | 188 | |
| Number of Female Employees | 23519 | 23285 | |
| Number of General Employees | 41077 | 44406 | |
| Number of General Employees (Female) | 21166 | 21625 | |
| Number of Junior Management Employees | 4172 | 3426 | |
| Number of Male Employees | 22504 | 25138 | |
| Number of Middle Management Employees | 654 | 491 | |
| Number of Middle Management Employees (Female) | 2103 | 1435 | |
| Number of Senior Management Employees | 120 | 100 | |
| Number of Senior Management Employees (Female) | 250 | 225 | |
| Number of Total Employees | 46023 | 48423 | |
| Percentage of Female Employees | % | 48.6 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 24.84 | 23.14 |
| Turnover Rate of Employees Aged Below 30 | % | 45.16 | 38.41 |
| Turnover Rate of Employees in Mainland China | % | 32.75 | 28.29 |
| Turnover Rate of Employees in Overseas | % | 3.44 | 3.09 |
| Turnover Rate of Female Employees | % | 34.06 | 30.78 |
| Turnover Rate of Male Employees | % | 30.58 | 25.61 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of People Receiving Training on Work Safety | 1675 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Average Training Hours per Employee | hours | 27.2 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Number of Total Suppliers | 7723 | 11252 |