2024 Environmental, Social and Governance Report

Year: 2024
Published: 2025-04-24
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2024 Report Pages
Greenhouse gas emissions per capita (Scope 1 and Scope 2) Ton of CO₂ equivalent/person 1.26 72
Greenhouse gas emissions per unit area (Scope 1 and Scope 2) Ton of CO₂ equivalent/m², tons of CO₂ equivalent/m² 0.06 27, 72
Total Scope 3 greenhouse gas emissions (business travel) Ton of CO₂ equivalent 1154 72
Total Scope 3 greenhouse gas emissions (employee commuting) Ton of CO₂ equivalent 969 72
Total greenhouse gas emissions (Scope 1 and Scope 2) Ton of CO₂ equivalent 1961 72

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2024 Report Pages
Hazardous waste - Used batteries Kilogram 20 72

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2024 Report Pages
Non-hazardous waste - Domestic waste Ton 375 72
Non-hazardous waste - Ink cartridges Kilogram 27 72
Non-hazardous waste - Kitchen waste Ton 120 72
Non-hazardous waste - Toner cartridges (Kilogram) Kilogram 18 72
Non-hazardous waste - Toner cartridges (Pack) Pack 109 72
Non-hazardous waste - Waste paper Ton 5 72

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2024 Report Pages
Gasoline consumption of self-owned vehicles Litre 39415 72
Natural gas consumption per capita m³/person 26.4 72
Natural gas consumption per unit area m³/m² 1.33 72
Power consumption per capita kWh/person 2128.72 72
Power consumption per unit area kWh/m² 107.33 27, 72
Total natural gas consumption 41232 72
Total power consumption kWh 3325064 72

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2024 Report Pages
Municipal water consumption per capita Ton/person 7.48 72
Municipal water consumption per unit area Ton/m² 0.38 72
Total municipal water consumption Ton 11681 72
Water consumption per unit area ton/m² 0.38 27
Water consumption per unit area (percentage decrease from base year 2021) % -24 27

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2024 Report Pages
Environmental protection expenses RMB10000 14.6 72

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2024 Report Pages
Number of employees (including dispatched labour) - Female Person 591 74
Number of employees (including dispatched labour) - Male Person 971 74
Number of employees by age group - 30 to 50 years old Person 1261 74
Number of employees by age group - <30 years old Person 271 74
Number of employees by age group - >50 years old Person 30 74
Number of employees by region - Mainland China Person 1557 74
Number of employees by region - Overseas and Hong Kong, Macau and Taiwan Person 5 74
Number of female employees taking maternity leave Person 25 74
Number of full-time contracted employees Person 1512 74
Number of full-time dispatched employees Person 50 74
Proportion of female employees back to work after taking maternity leave % 100 74
Total number of employees (including dispatched labour) Person 1562 74

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2024 Report Pages
Employee turnover rate % 25.31 74
Employee turnover rate - Female % 22.17 74
Employee turnover rate - Male % 34.29 74
Employee turnover rate by age group - 30 to 50 years old % 28.47 74
Employee turnover rate by age group - <30 years old % 37.27 74
Employee turnover rate by age group - >50 years old % 13.33 74
Employee turnover rate by region - Mainland China % 29.8 74

Lost days due to work injury.

Indicator Unit 2024 Report Pages
Lost days due to work injury Day 4 76

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2024 Report Pages
Coverage of physical examination for employees % 100 76

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2022 2023 2024 Report Pages
Coverage of employee training % 100 100 100 75
Coverage of employee training by employee category: General employees % 96.05 94.92 93.66 75
Coverage of employee training by employee category: Middle management % 3.5 4.64 5.89 75
Coverage of employee training by employee category: Senior management % 0.45 0.44 0.45 75
Coverage of employee training by gender: Female % 35.13 37.03 37.84 75
Coverage of employee training by gender: Male % 64.87 62.97 62.16 75
Person-times of employee training Person-time 30273 30056 38716 75

The average training hours completed per employee by gender and employee category.

Indicator Unit 2022 2023 2024 Report Pages
Average training hours per employee Hour 37 49 64 75
Average training hours per employee by employee category: General employees Hour 36 48 69 75
Average training hours per employee by employee category: Middle management Hour 40 45 49 75
Average training hours per employee by employee category: Senior management Hour 77 72 136 75
Average training hours per employee by gender: Female Hour 35 46 62 75
Average training hours per employee by gender: Male Hour 37 51 71 75

Number of suppliers by geographical region.

Indicator Unit 2024 Report Pages
Suppliers in Mainland China Company 322 76
Suppliers overseas and in Hong Kong, Macau and Taiwan Company 18 76

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2022 2023 2024 Report Pages
Customer satisfaction % 99.6 99.5 99.6 73
Number of customer inquiries Case 349915 226774 108194 73
Percentage of complaint resolution % 100 100 100 73

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2024 Report Pages
Number of volunteer service participants Person-time 193 76
Total charitable and other donations RMB Yuan 663519 76
Total volunteer service hours Hour 320 76

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2024
Scope 3 GHG Emissions (Business Travel) Ton of CO₂ equivalent 1154
Scope 3 GHG Emissions (Employee Commuting) Ton of CO₂ equivalent 969
Total GHG Emissions Ton of CO₂ equivalent 1961
Total GHG Emissions Intensity (By Area) Ton of CO₂ equivalent/m² 0.06
Total GHG Emissions Intensity (By Employee) Ton of CO₂ equivalent/person 1.26

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2024
Hazardous Waste (Used Batteries) Kilogram 20

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2024
Non-Hazardous Waste (Domestic Waste) Ton 375
Non-Hazardous Waste (Kitchen Waste) Ton 120
Paper Waste Ton 5

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2024
Gasoline Consumption Litre 39415
Natural Gas Consumption 41232
Natural Gas Consumption per capita m³/person 26.4
Natural Gas Consumption per unit area m³/m² 1.33
Power Consumption per capita kWh/person 2128.72
Power Consumption per unit area kWh/m² 107.33
Total Power Consumption kWh 3325064

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2024
Municipal Water Consumption Ton 11681

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Standard Indicator Unit 2024
Total Investment in Ecological Restoration RMB10000 14.6

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2024
Number of Employees Aged 30-50 Person 1261
Number of Employees Aged Above 50 Person 30
Number of Employees Aged Below 30 Person 271
Number of Employees in Mainland China Person 1557
Number of Employees in Overseas Person 5
Number of Female Employees Person 591
Number of Full-time Employees Person 1512
Number of Male Employees Person 971
Number of Total Employees Person 1562
Percentage of Employees Aged 30-50 % 80.75
Percentage of Employees Aged Above 50 % 1.92
Percentage of Employees Aged Below 30 % 17.35
Percentage of Employees in Mainland China % 99.68
Percentage of Employees in Overseas % 0.32
Percentage of Female Employees % 37.85
Percentage of Full-time Employees % 96.8
Percentage of Male Employees % 62.15

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2024
Turnover Rate of Employees Aged 30-50 % 28.47
Turnover Rate of Employees Aged Above 50 % 13.33
Turnover Rate of Employees Aged Below 30 % 37.27
Turnover Rate of Employees in Mainland China % 29.8
Turnover Rate of Female Employees % 22.17
Turnover Rate of Male Employees % 34.29
Turnover Rate of Total Employees % 25.31

Lost days due to work injury.

Standard Indicator Unit 2024
Lost Days Due to Work-related Injuries Day 4

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2024
Health Check Coverage for Employees % 100

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2022 2023 2024
Percentage of Employees Trained % 100 100 100
Percentage of Trained Female Employees % 35.13 37.03 37.84
Percentage of Trained General Employees % 96.05 94.92 93.66
Percentage of Trained Male Employees % 64.87 62.97 62.16
Percentage of Trained Middle Management % 3.5 4.64 5.89
Percentage of Trained Senior Management % 0.45 0.44 0.45

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2022 2023 2024
Average Training Hours (Female) Hour 35 46 62
Average Training Hours (General Employees) Hour 36 48 69
Average Training Hours (Male) Hour 37 51 71
Average Training Hours (Middle Management) Hour 40 45 49
Average Training Hours (Senior Management) Hour 77 72 136
Average Training Hours per Employee Hour 37 49 64

Number of suppliers by geographical region.

Standard Indicator Unit 2024
Number of Suppliers in Mainland China Company 322
Number of Total Suppliers Company 340

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2022 2023 2024
Complaints Handling Rate % 100 100 100

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2024
Number of Participations in Volunteer Activities Person-time 193
Total Public Welfare Donations RMB Yuan 663519
Total Volunteer Service Hours Hour 320