2024 Corporate Social Responsibility (ESG) Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Diesel oil (Scope 1 emissions) | Tons of CO₂ | 16.05 | 128 |
| Direct emissions (Scope 1) | Tons of CO₂ | 1262.71 | 128 |
| Gasoline (Scope 1 emissions) | Tons of CO₂ | 870.01 | 128 |
| Indirect emissions (Scope 2) | Tons of CO₂ | 23759.41 | 128 |
| Intensity of greenhouse gas emissions (Scope 1 and Scope 2) | Tons of CO₂/Person | 4.31 | 128 |
| Natural gas (Scope 1 emissions) | Tons of CO₂ | 376.65 | 128 |
| Purchased electricity (Scope 2 emissions) | Tons of CO₂ | 21025.07 | 128 |
| Purchased heat (Scope 2 emissions) | Tons of CO₂ | 2734.34 | 128 |
| Total amount of greenhouse gas emissions (Scope 1 and Scope 2) | Tons of CO₂ | 25022.12 | 128 |
| 溫室氣體排放密度（範疇一及範疇二） | 噸 CO₂/人 | 4.31 | 60 |
| 溫室氣體排放總量（範疇一及範疇二） | 噸 CO₂ | 25022.12 | 60 |
| 直接排放（範疇一） | 噸 CO₂ | 1262.71 | 60 |
| 間接排放（範疇二） | 噸 CO₂ | 23759.41 | 60 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Cartridge hazardous waste | Tons | 1.97 | 128 |
| Ink box hazardous waste | Tons | 0.62 | 128 |
| Integral cartridge and ink box hazardous waste | Tons | 0.45 | 128 |
| Lead-acid batteries disposed at Hefei Back-up Center | tons | 117 | 126 |
| Lead-acid battery (UPS battery) hazardous waste | Tons | 129.96 | 128 |
| Total hazardous wastes | Tons | 133 | 128 |
| Weight density of hazardous waste | Ton/Person | 0.0229 | 128 |
| 墨盒 | 噸 | 0.62 | 60 |
| 廢藥 | 噸 | 1.97 | 60 |
| 有害廢棄物密度 | 噸/人 | 0.0229 | 60 |
| 有害廢棄物總量 | 噸 | 133 | 60 |
| 硒鼓及盒一體 | 噸 | 0.45 | 60 |
| 筆記本電腦（包括ipad類） | 噸 | 1.53 | 60 |
| 複印機 | 噸 | 3.07 | 60 |
| 鉛酸蓄電池（UPS電池） | 噸 | 129.96 | 60 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Desktop non-hazardous waste | Tons | 6.76 | 128 |
| Laptop (including iPad) non-hazardous waste | Tons | 1.53 | 128 |
| Paper consumption intensity | Ton/Person | 0.03 | 128 |
| Photocopier non-hazardous waste | Tons | 3.07 | 128 |
| Printer non-hazardous waste | Tons | 3.4 | 128 |
| Server non-hazardous waste | Tons | 2.17 | 128 |
| Total non-hazardous wastes | Tons | 16.92 | 128 |
| Used toner cartridges recycled at Head Office | 744 | 126 | |
| Weight density of non-hazardous waste | Ton/Person | 0.0029 | 128 |
| 無害廢棄物密度 | 噸/人 | 0.0029 | 60 |
| 無害廢棄物總量 | 噸 | 16.92 | 60 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Annual carbon dioxide emissions reduced by Cinda-Dazhou Public Transportation Toll Revenue Green Asset-Backed Special Program | tons | 6477.93 | 124 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Used ink cartridges recycled at Head Office | 599 | 126 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Annual green electricity generated by Jingu Trust green asset-backed commercial paper projects | kWh | 300000000 | 124 |
| Annual standard coal saved by Cinda-Dazhou Public Transportation Toll Revenue Green Asset-Backed Special Program | tons | 1338.01 | 124 |
| Diesel oil direct energy consumption | MWh | 61.12 | 128 |
| Direct energy consumption | MWh | 5539.72 | 128 |
| Energy consumption intensity | MWh/Person | 8.1 | 128 |
| Gasoline direct energy consumption | MWh | 3552.39 | 128 |
| Indirect energy consumption | MWh | 41467.03 | 128 |
| Natural gas direct energy consumption | MWh | 1926.2 | 128 |
| Purchased electricity indirect energy consumption | MWh | 34562.13 | 128 |
| Purchased heat indirect energy consumption | MWh | 6904.9 | 128 |
| Total energy consumption | MWh | 47006.75 | 128 |
| Weight of A4 paper at Head Office | g | 70 | 126 |
| 台式電腦 | 噸 | 6.76 | 60 |
| 外購熱力 | 兆瓦時, 噸 CO₂ | 2734.34 | 60 |
| 外購電力 | 兆瓦時, 噸 CO₂ | 21025.07 | 60 |
| 天然氣 | 兆瓦時, 噸 CO₂ | 376.65 | 60 |
| 柴油 | 兆瓦時, 噸 CO₂ | 16.05 | 60 |
| 汽油 | 兆瓦時, 噸 CO₂ | 870.01 | 60 |
| 直接能源消耗 | 兆瓦時 | 5539.72 | 60 |
| 能源消耗密度 | 兆瓦時/人 | 8.1 | 60 |
| 能源消耗總量 | 兆瓦時 | 47006.75 | 60 |
| 間接能源消耗 | 兆瓦時 | 41467.03 | 60 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Daily water consumption | Tons | 136521.79 | 128 |
| Daily water consumption intensity | Ton/Person | 23.52 | 128 |
| 日常用水密度 | 噸/人 | 23.52 | 60 |
| 日常用水消耗量 | 噸 | 136521.79 | 60 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Proportion of LED lighting at NCB (Hong Kong) headquarters and branches | percent | 35 | 127 |
| Proportion of LED lighting at NCB (Hong Kong) headquarters and branches (before increase) | percent | 28 | 127 |
| Proportion of LED lighting used at NCB (Hong Kong) Head Office and branches | 28%–35% | 126 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Total paper consumption | Tons | 150.94 | 128 |
| 紙張消耗密度 | 噸/人 | 0.03 | 60 |
| 紙張消耗總量 | 噸 | 150.94 | 60 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Land saved by Jingu Trust green asset-backed commercial paper projects | mu | 100 | 124 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of Board of Directors meetings held | meetings | 7 | 84 |
| Number of Board of Directors reports made | reports | 23 | 84 |
| Number of Board of Directors resolutions considered and approved | resolutions | 44 | 84 |
| Number of Board of Supervisors meetings held | meetings | 4 | 84 |
| Number of Board of Supervisors resolutions considered and approved | resolutions | 10 | 84 |
| Number of dispatched employees | Person | 481 | 113 |
| Number of employees | 14000 | 76 | |
| Number of employees aged 30 and below | Person | 2094 | 113 |
| Number of employees aged 31-50 | Person | 10448 | 113 |
| Number of employees aged 51 and above | Person | 1754 | 113 |
| Number of employees in Hong Kong, Macao, and Taiwan of China | Person | 1588 | 113 |
| Number of employees in Mainland China | Person | 12708 | 113 |
| Number of female employees | Person | 6606 | 113 |
| Number of male employees | Person | 7690 | 113 |
| Number of minority employees | Person | 842 | 113 |
| Number of new employees | Person | 910 | 113 |
| Number of regular employees | Person | 13815 | 113 |
| Total assets | million RMB | 1638960 | 74 |
| Total number of employees | Person | 14296 | 113 |
| 員工總數 | 人 | 14296 | 45 |
| 按僱傭型態劃分的員工人數 勞務派遣員工 | 人 | 481 | 45 |
| 按僱傭型態劃分的員工人數 正式員工 | 人 | 13815 | 45 |
| 按其他類型劃分的員工人數 少數民族員工 | 人 | 842 | 45 |
| 按其他類型劃分的員工人數 新進員工 | 人 | 910 | 45 |
| 按工作所在地區劃分的員工人數 大陸 | 人 | 12708 | 45 |
| 按工作所在地區劃分的員工人數 港澳台地區 | 人 | 1588 | 45 |
| 按年齡劃分的員工人數 30歲及以下 | 人 | 2094 | 45 |
| 按年齡劃分的員工人數 31-50歲 | 人 | 10448 | 45 |
| 按年齡劃分的員工人數 51歲及以上 | 人 | 1754 | 45 |
| 按性別劃分的員工人數 女性員工人數 | 人 | 6606 | 45 |
| 按性別劃分的員工人數 男性員工人數 | 人 | 7690 | 45 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Arrears paid for migrant workers | million yuan | 380 | 96 |
| Employee turnover rate by age (30 and below) | % | 12.51 | 113 |
| Employee turnover rate by age (31-50) | % | 2.63 | 113 |
| Employee turnover rate by age (51 and above) | % | 4.27 | 113 |
| Employee turnover rate by gender (female) | % | 3.98 | 113 |
| Employee turnover rate by gender (male) | % | 4.54 | 113 |
| Employee turnover rate by place of work (Hong Kong, Macao, and Taiwan of China) | % | 7.88 | 113 |
| Employee turnover rate by place of work (Mainland China) | % | 3.84 | 113 |
| 按工作所在地區劃分的員工流失比率 大陸 | % | 3.84 | 45 |
| 按工作所在地區劃分的員工流失比率 港澳台 | % | 7.88 | 45 |
| 按年齡劃分的員工流失比率 30歲及以下 | % | 12.51 | 45 |
| 按年齡劃分的員工流失比率 31-50歲 | % | 2.63 | 45 |
| 按年齡劃分的員工流失比率 51歲及以上 | % | 4.27 | 45 |
| 按性別劃分的員工流失比率 女 | % | 3.98 | 45 |
| 按性別劃分的員工流失比率 男 | % | 4.54 | 45 |
Lost days due to work injury.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Lost days due to work injury (work injury-related lost days) | Day | 630.5 | 113 |
| 因工傷損失的工作時間（工傷損工時間） | 天 | 630.5 | 45 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Attendance rate of Head Office department-level and branch-level leaders & managers and above to training | % | 95.19 | 113 |
| Attendance rate of Head Office department-level and branch-level leaders & managers and below (excluded) to training | % | 99.57 | 113 |
| Female attendance rate to training | % | 99.74 | 113 |
| Male attendance rate to training | % | 99.52 | 113 |
| Number of participants in disciplinary inspection training courses | participants | 15000 | 84 |
| Number of training participants | participants | 300000 | 88 |
| Number of training sessions completed | sessions | 2160 | 88 |
| Number of training sessions completed throughout the year | sessions | 2160 | 112 |
| Total training participants | participants | over 300000 | 112 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Average training hours completed by Head Office department-level and branch-level leaders & managers and above | Hour/person | 30.03 | 113 |
| Average training hours completed by Head Office department-level and branch-level leaders & managers and below (excluded) | Hour/person | 74.67 | 113 |
| Average training hours completed by female employees | Hour/person | 85.84 | 113 |
| Average training hours completed by male employees | Hour/person | 59.83 | 113 |
| Hours logged on the online learning platform | hours | 59075 | 112 |
Number of suppliers by geographical region.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Payment to upstream suppliers | billion yuan | 4.85 | 96 |
| Total bond principal of non-performing asset packages acquired by Cinda HK (Hong Kong) | billion yuan | 5 | 96 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of real estate risk resolution projects invested in | 155 | 96 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of video conferences held at Head Office | 2342 | 126 | |
| Principal of non-performing asset package of 2897 micro-enterprise loans from WeBank (Shenzhen Branch) | billion yuan | 1.1 | 96 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| 打印機 | 噸 | 3.4 | 60 |
| 服務器 | 噸 | 2.17 | 60 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Capital adequacy ratio | % | 16.75 | 74 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of anti-corruption and integrity training sessions for Directors | sessions | 15 | 84 |
| Number of attendances at anti-corruption and integrity training for Directors | attendances | 29 | 84 |
| Number of disciplinary inspection training courses | courses | 15 | 84 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of housing units delivered | housing units | 104000 | 96 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Investment in public investment products involving affordable housing and urban village redevelopment | billion yuan | 2.33 | 96 |
| Investment in real estate risk resolution projects | billion yuan | 74.3 | 96 |
| Sustainability-linked syndicated loan issuance by Cinda HK | million USD | 450 | 124 |
| Targeted assistance work investment | million RMB | 23.12 | 88 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | Tons of CO₂ | 1262.71 |
| GHG Emissions from Natural Gas | Tons of CO₂ | 376.65 |
| GHG Emissions from Purchased Electricity | Tons of CO₂ | 21025.07 |
| Indirect Energy Emissions (Scope 2) | Tons of CO₂ | 23759.41 |
| Total GHG Emissions | Tons of CO₂ | 25022.12 |
| Total GHG Emissions Intensity (By Employee) | Tons of CO₂/Person | 4.31 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Hazardous Waste (Used Batteries) | Tons | 129.96 |
| Total Hazardous Waste | Tons | 133 |
| Total Hazardous Waste Intensity (By Employee) | Ton/Person | 0.0229 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Non-Hazardous Waste (Electronic Waste) | Tons | 16.93 |
| Total Non-Hazardous Waste Intensity (By Employee) | Ton/Person | 0.0029 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| CO2 Emissions Reduction Compared to Last Year | tons | 6477.93 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Diesel Fuel Consumption | MWh | 61.12 |
| Energy Consumption Intensity (By Employee) | MWh/Person | 8.1 |
| Gasoline Consumption | MWh | 3552.39 |
| Natural Gas Consumption | MWh | 1926.2 |
| Purchased Electricity | MWh | 34562.13 |
| Purchased Heating | MWh | 6904.9 |
| Total Direct Energy Consumption | MWh | 5539.72 |
| Total Energy Consumption | MWh | 47006.75 |
| Total Indirect Energy Consumption | MWh | 41467.03 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Water Consumption | Tons | 136521.79 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Target Electricity Usage Reduction Percentage Compared to Last Year | percent | 7 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Packaging Material Consumption (Paper) | Tons | 150.94 |
| Packaging Material Intensity (By Employee) | Tons/Employee | 0.03 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Employees Aged 30-50 | Person | 10448 |
| Number of Employees Aged Above 50 | Person | 1754 |
| Number of Employees Aged Below 30 | Person | 2094 |
| Number of Employees in Hong Kong | Person | 1588 |
| Number of Employees in Hong Kong and Mainland China | Person | 14296 |
| Number of Employees in Mainland China | Person | 12708 |
| Number of Female Employees | Person | 6606 |
| Number of Full-time Employees | Person | 13815 |
| Number of Male Employees | Person | 7690 |
| Number of New Employees | Person | 910 |
| Number of Temporary Workers | Person | 481 |
| Number of Total Employees | Person | 14296 |
| Percentage of Employees Aged 30-50 | % | 73.07 |
| Percentage of Employees Aged Above 50 | % | 12.27 |
| Percentage of Employees Aged Below 30 | % | 14.65 |
| Percentage of Employees in Hong Kong | % | 11.11 |
| Percentage of Employees in Hong Kong and Mainland China | % | 100 |
| Percentage of Employees in Mainland China | % | 88.89 |
| Percentage of Female Employees | % | 46.22 |
| Percentage of Full-time Employees | % | 96.63 |
| Percentage of Male Employees | % | 53.78 |
| Percentage of New Employees | % | 6.37 |
| Percentage of Temporary Workers | % | 3.37 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 2.63 |
| Turnover Rate of Employees Aged Above 50 | % | 4.27 |
| Turnover Rate of Employees Aged Below 30 | % | 12.51 |
| Turnover Rate of Employees in Hong Kong | % | 7.88 |
| Turnover Rate of Employees in Mainland China | % | 3.84 |
| Turnover Rate of Female Employees | % | 3.98 |
| Turnover Rate of Male Employees | % | 4.54 |
Lost days due to work injury.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Lost Days Due to Work-related Injuries | Day | 630.5 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Percentage of Trained Female Employees | % | 99.74 |
| Percentage of Trained General Employees | % | 99.57 |
| Percentage of Trained Male Employees | % | 99.52 |
| Percentage of Trained Senior Management | % | 95.19 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Average Training Hours (Female) | Hour/person | 85.84 |
| Average Training Hours (Male) | Hour/person | 59.83 |
| Average Training Hours (Senior Management) | Hour/person | 30.03 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Local Suppliers | None | |
| Number of Total Suppliers | None | |
| Proportion of Spending on Local Suppliers | % | None |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Anti-corruption Training Session | sessions | 15 |
| Number of Directors and Management Attendance for Anti-corruption Training | attendances | 29 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Total In-kind Donations | items | 267 |
| Total Social Investment | billion yuan | 99.75 |