ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2024
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2023 | 2024 | 2025 | Report Pages |
|---|---|---|---|---|---|
| Air pollutant emissions - Nitrogen oxides (NOx) | kg | 3761.21 | 382.96 | 28 | |
| Air pollutant emissions - Particulate matter (PM) | kg | 352.46 | 35.86 | 28 | |
| Air pollutant emissions - Sulfur oxides (SOx) | kg | 0.37 | 0.35 | 28 | |
| Nitrogen oxide (NOₓ) emissions | kg | 236.86 | 44 | ||
| Particulate matter (PM) emissions | kg | 23.13 | 44 | ||
| Sulfur oxides (SOₓ) emissions | kg | 0.45 | 44 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | 2025 | Report Pages |
|---|---|---|---|---|---|
| Direct GHG emissions (Scope 1) | tCO₂e | 69.78 | 44 | ||
| GHG emissions - Direct GHG emissions (Scope 1) | tCO₂e | 126 | 63 | 28 | |
| GHG emissions - Indirect GHG emissions (Scope 2) | tCO₂e | 1652 | 5578 | 28 | |
| GHG emissions - Total GHG emission intensity (by GFA) | tCO₂e/m² | 0.74 | 2.4 | 28 | |
| GHG emissions - Total GHG emissions | tCO₂e | 1778 | 5641 | 28 | |
| Indirect GHG emissions (Scope 2) | tCO₂e | 165.8 | 44 | ||
| Total GHG emissions | tCO₂e | 227.58 | 44 | ||
| Total GHG emissions intensity (by GFA) | tCO₂e/m² | 0.02 | 44 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2025 | Report Pages |
|---|---|---|---|
| Toner and ink cartridges wastes | kg | 35 | 44 |
| Waste batteries | Nos | 1730 | 44 |
| Waste lights or energy saving lights | Nos | 1998 | 44 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | 2025 | Report Pages |
|---|---|---|---|---|---|
| Consolidated energy consumption | kWh | 4716000 | 14070034 | 520000 | 29, 44 |
| Consolidated energy consumption intensity (by GFA) | kWh/m² | 1954 | 5989 | 29 | |
| Consolidated energy intensity (by GFA) | kWh/m² | 230 | 44 | ||
| Direct energy consumption - Diesel | Litres | 804 | 29 | ||
| Direct energy consumption - Gasoline | Litres | 22488 | 22664 | 29 | |
| Direct energy consumption - Natural gas | m³ | 33126 | 29 | ||
| Indirect energy consumption - Purchased electricity | kWh | 61199 | 72347 | 29 | |
| Indirect energy consumption - Purchased heat | kWh | 4080000 | 13974219 | 29 | |
| Petrol consumption | Litres | 29800 | 44 | ||
| Total electricity consumption | kWh | 257088 | 44 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | 2025 | Report Pages |
|---|---|---|---|---|---|
| Total water consumption | m³ | 2644 | 1756 | 3800 | 29, 44 |
| Total water consumption intensity (by GFA) | m³/m² | 1.1 | 0.75 | 29 | |
| Water consumption intensity (by GFA) | m³/m² | 1.73 | 44 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Employees Age 30 or below | Headcount | 696 | 710 | 75 |
| Employees Age 31-40 (including 40) | Headcount | 1542 | 1496 | 75 |
| Employees Age 41-50 (including 50) | Headcount | 412 | 390 | 75 |
| Employees Age 51-60 (including 60) | Headcount | 91 | 82 | 75 |
| Employees Age 61 or above | Headcount | 4 | 2 | 75 |
| Employees in Administration and others | Headcount | 693 | 971 | 75 |
| Employees in Costing and Capital and Finance | Headcount | 497 | 448 | 75 |
| Employees in Design | Headcount | 43 | 33 | 75 |
| Employees in Engineering | Headcount | 448 | 518 | 75 |
| Employees in Hainan | Headcount | 22 | 22 | 75 |
| Employees in Henan | Headcount | 2719 | 2655 | 75 |
| Employees in Investment | Headcount | 26 | 18 | 75 |
| Employees in Management | Headcount | 235 | 234 | 75 |
| Employees in Marketing and Customer Service | Headcount | 803 | 458 | 75 |
| Employees in Tianjin | Headcount | 4 | 3 | 75 |
| Employees of Ethnic Han Nationality | Headcount | 2691 | 2633 | 75 |
| Employees of Other Nationalities | Headcount | 54 | 47 | 75 |
| Employees with Associate Degree | Headcount | 597 | 396 | 75 |
| Employees with Bachelor Degree | Headcount | 1642 | 1902 | 75 |
| Employees with Master Degree or Above | Headcount | 163 | 150 | 75 |
| Employees with Middle School or Below | Headcount | 343 | 232 | 75 |
| Female Employees | Headcount | 1162 | 1134 | 75 |
| Male Employees | Headcount | 1583 | 1546 | 75 |
| Total Number of Employees | Headcount | 2745 | 2680 | 75 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Employee turnover rate by age: Age 30 or below | % | 44 | 27 | 76 |
| Employee turnover rate by age: Age 31-40 (including 40) | % | 22 | 13 | 76 |
| Employee turnover rate by age: Age 41-50 (including 50) | % | 35 | 19 | 76 |
| Employee turnover rate by age: Age 51-60 (including 60) | % | 18 | 22 | 76 |
| Employee turnover rate by age: Age 61 or below | % | 133 | 76 | |
| Employee turnover rate by gender: Female | % | 35 | 21 | 76 |
| Employee turnover rate by gender: Male | % | 25 | 15 | 76 |
| Employee turnover rate by geographical region: Hainan | % | 21 | 76 | |
| Employee turnover rate by geographical region: Henan | % | 29 | 18 | 76 |
| Total employee turnover rate | % | 29 | 18 | 76 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Accumulated number of employees trained | Headcount | 2048 | 2680 | 77 |
| Coverage of training | % | 75 | 100 | 77 |
| Number of employees trained (Female) | Headcount | 814 | 1134 | 77 |
| Number of employees trained (Male) | Headcount | 1234 | 1546 | 77 |
| Number of employees trained (Management) | Headcount | 236 | 234 | 77 |
| Number of employees trained (Non-managerial staff) | Headcount | 1812 | 2446 | 77 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Average training hours | Hour/Headcount | 27 | 19 | 77 |
| Average training hours (Female) | Hour/Headcount | 22 | 22 | 77 |
| Average training hours (Male) | Hour/Headcount | 31 | 18 | 77 |
| Average training hours (Management) | Hour/Headcount | 27 | 30 | 77 |
| Average training hours (Non-managerial staff) | Hour/Headcount | 27 | 18 | 77 |
| Total training hours (Female) | Hour | 25801 | 24404 | 77 |
| Total training hours (Male) | Hour | 49403 | 27350 | 77 |
| Total training hours (Management) | Hour | 6388 | 6993 | 77 |
| Total training hours (Non-managerial staff) | Hour | 68005 | 44761 | 77 |
| Total training hours of employees | Hour | 74393 | 51754 | 77 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of valid complaints still being processed as of end of 2024 | complaints | 2224 | 66 |
| Number of valid customer complaints | complaints | 6146 | 66 |
| Percentage of valid customer complaints | % | 87.1 | 66 |
| Resolution rate for valid complaints as of end of 2024 | % | 64 | 66 |
| Total number of customer complaints received | complaints | 7054 | 66 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2023 | 2024 | 2025 |
|---|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kg | 352.46 | 35.86 | 23.13 |
| NOₓ Emissions | kg | 3761.21 | 382.96 | 236.86 |
| SOₓ Emissions | kg | 0.37 | 0.35 | 0.45 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 | 2025 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO₂e | 126 | 63 | 69.78 |
| Indirect Energy Emissions (Scope 2) | tCO₂e | 1652 | 5578 | 165.8 |
| Total GHG Emissions | tCO₂e | 1778 | 5641 | 227.58 |
| Total GHG Emissions Intensity (By Area) | tCO₂e/m² | 0.74 | 2.4 | 0.02 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2025 |
|---|---|---|
| Hazardous Waste (Electronic and IT Equipment) | kg | 35 |
| Hazardous Waste (Used Batteries) | Nos | 1730 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 | 2025 |
|---|---|---|---|---|
| Diesel Fuel Consumption | Litres | 804 | ||
| Energy Consumption Intensity (By Area) | kWh/m² | 1954 | 5989 | 230 |
| Gasoline Consumption | Litres | 22488 | 22664 | 29800 |
| Natural Gas Consumption | m³ | 33126 | ||
| Purchased Electricity | kWh | 61199 | 72347 | 257088 |
| Purchased Heating | kWh | 4080000 | 13974219 | |
| Total Energy Consumption | kWh | 4716000 | 14070034 | 520000 |
| Total Indirect Energy Consumption | kWh | 4141199 | 14046566 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 | 2025 |
|---|---|---|---|---|
| Water Consumption | m³ | 2644 | 1756 | 3800 |
| Water Consumption Intensity (By Revenue) | m³/m² | 1.1 | 0.75 | 1.73 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Number of Bachelor's Degree Employees | Headcount | 1642 | 1902 |
| Number of Below Junior College Employees | Headcount | 343 | 232 |
| Number of Employees Aged 30-50 | Headcount | 1954 | 1886 |
| Number of Employees Aged Above 50 | Headcount | 95 | 84 |
| Number of Employees Aged Below 30 | Headcount | 696 | 710 |
| Number of Female Employees | Headcount | 1162 | 1134 |
| Number of Male Employees | Headcount | 1583 | 1546 |
| Number of Master's Degree Employees | Headcount | 163 | 150 |
| Number of Total Employees | Headcount | 2745 | 2680 |
| Percentage of Bachelor's Degree Employees | Percent | 59.81 | 71.04 |
| Percentage of Below Junior College Employees | Percent | 12.5 | 8.66 |
| Percentage of Employees Aged 30-50 | Percent | 71.19 | 70.37 |
| Percentage of Employees Aged Above 50 | Percent | 3.46 | 3.13 |
| Percentage of Employees Aged Below 30 | Percent | 25.36 | 26.49 |
| Percentage of Female Employees | Percent | 42.33 | 42.24 |
| Percentage of Male Employees | Percent | 57.67 | 57.76 |
| Percentage of Master's Degree Employees | Percent | 5.94 | 5.6 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 22 | 13 |
| Turnover Rate of Employees Aged Above 50 | % | 18 | 22 |
| Turnover Rate of Employees Aged Below 30 | % | 44 | 27 |
| Turnover Rate of Female Employees | % | 35 | 21 |
| Turnover Rate of Male Employees | % | 25 | 15 |
| Turnover Rate of Total Employees | % | 29 | 18 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Percentage of Employees Trained | % | 75 | 100 |
| Percentage of Trained Female Employees | % | 39.7 | 42.3 |
| Percentage of Trained General Employees | % | 88.5 | 91.3 |
| Percentage of Trained Male Employees | % | 60.3 | 57.7 |
| Percentage of Trained Senior Management | % | 11.5 | 8.7 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Average Training Hours (Female) | Hour/Headcount | 22 | 22 |
| Average Training Hours (General Staff) | Hour/Headcount | 27 | 18 |
| Average Training Hours (Male) | Hour/Headcount | 31 | 18 |
| Average Training Hours (Senior Management) | Hour/Headcount | 27 | 30 |
| Average Training Hours per Employee | Hour/Headcount | 27 | 19 |
| Total Training Hours | Hour | 74393 | 51754 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Complaints Handling Rate | % | 64 |
| Total Number of Customer Complaints | complaints | 7054 |