2024 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Number of underground gas pipelines in residential communities inspected for leaks | communities | 1000 | 29 | |
| Total emissions of smoke and dust | Tonnes | 1.91 | 2.39 | 64 |
| Total nitrogen oxide emissions | Tonnes | 14.21 | 18.67 | 64 |
| Total sulphur dioxide emissions | Tonnes | 1.45 | 1.76 | 64 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Greenhouse gas emission intensity | Ton of carbon dioxide/100 million m³ of gas sold | 274.29 | 320.4 | 56 |
| Scope 1: Direct greenhouse gas emissions | Ton of carbon dioxide | 623 | 710 | 56 |
| Scope 2: Indirect greenhouse gas emissions | Ton of carbon dioxide | 1308 | 1546 | 56 |
| Total greenhouse gas emissions | Ton of carbon dioxide | 1931 | 2256 | 56 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Food waste | Tonnes | 12.2 | 13 | 64 |
| Harmless waste discharge density | Tonnes/Billion cubic meters of gas sales | 6.94 | 8.54 | 64 |
| Office and household waste | Tonnes | 36.64 | 46.86 | 64 |
| Total non-hazardous waste discharge | Tonnes | 48.84 | 60.11 | 64 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Comprehensive energy consumption density | kWh/100 million m³ of gas sold | 668733 | 749570 | 60 |
| Diesel oil consumption | Liter | 62692 | 70665 | 60 |
| Gasoline consumption | Liter | 175543 | 195122 | 60 |
| Natural gas consumption | Standard m³ | 20850 | 12992 | 60 |
| Purchased electricity | kWh'000 | 2309127 | 2710891 | 60 |
| Renewable energy generated by rooftop photovoltaic power station of Qingchi Hotel Energy Station project | kWh | 34000 | 57 | |
| Total comprehensive energy consumption | kWh'000 | 4708192 | 5277327 | 60 |
| Total length of medium-pressure gas pipelines buried under downtown streets in Jiaxing inspected for leaks | km | 1199.71 | 29 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Condensate recovered during the Reporting Period | tonnes | 22300 | 57 | |
| Total sewage discharge | Tonnes | 12881.84 | 14486.72 | 64 |
| Total water consumption | Tonnes | 67160 | 89084 | 67 |
| Water use intensity | Tonnes/RMB1 million of revenue | 22.72 | 33.06 | 67 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Natural gas saved during the Reporting Period | cubic meters | 156100 | 57 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of leakage points detected and repaired in underground gas pipelines | 846 | 29 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Employees aged 25 or below | Persons | 4 | 3 | 71 |
| Employees aged 25 to 30 (including 25) | Persons | 53 | 54 | 71 |
| Employees aged 30 to 40 (including 30) | Persons | 161 | 159 | 71 |
| Employees aged above 40 (including 40) | Persons | 190 | 186 | 71 |
| Employees in Jiaxing, Zhejiang Province | Persons | 407 | 401 | 71 |
| Employees outside Jiaxing, Zhejiang Province | Persons | 1 | 1 | 71 |
| Female employees | Persons | 112 | 115 | 71 |
| General staff employees | Persons | 341 | 335 | 71 |
| Male employees | Persons | 296 | 287 | 71 |
| Middle management employees | Persons | 59 | 59 | 71 |
| Senior management employees | Persons | 8 | 8 | 71 |
| Total headcount | Persons | 408 | 402 | 71 |
| Total number of pipeline gas users | 490040 | 45 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Employee turnover rate, Jiaxing, Zhejiang Province | % | 4.5 | 2.74 | 71 |
| Employee turnover rate, aged 25 to 30 (including 25) | % | 5.36 | 5.56 | 71 |
| Employee turnover rate, aged 30 to 40 (including 30) | % | 3.01 | 1.26 | 71 |
| Employee turnover rate, aged above 40 (including 40) | % | 2.06 | 3.23 | 71 |
| Employee turnover rate, female | % | 5.08 | 3.48 | 71 |
| Employee turnover rate, male | % | 1.99 | 2.43 | 71 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Percentage of trained employees - Female | 100% | 74 | |
| Percentage of trained employees - Male | 100% | 74 | |
| Percentage of trained employees - Management | 100% | 74 | |
| Percentage of trained employees - Middle-level employees | 100% | 74 | |
| Percentage of trained employees - Ordinary employees | 100% | 74 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Average training duration by gender - Female | Hours | 28.77 | 39.25 | 74 |
| Average training duration by gender - Male | Hours | 26.66 | 39.24 | 74 |
| Average training duration by position level - General staff | Hours | 26.85 | 39.24 | 74 |
| Average training duration by position level - Middle management | Hours | 27.29 | 39.25 | 74 |
| Average training duration by position level - Senior management | Hours | 43.37 | 39.27 | 74 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Customer complaint resolution rate | 100% | 45 | |
| Number of valid complaints from pipeline gas users | 1 | 45 | |
| User satisfaction rate | 100% | 45 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | Tonnes | 1.91 | 2.39 |
| NOₓ Emissions | Tonnes | 14.21 | 18.67 |
| SOₓ Emissions | Tonnes | 1.45 | 1.76 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | Ton of carbon dioxide | 623 | 710 |
| Indirect Energy Emissions (Scope 2) | Ton of carbon dioxide | 1308 | 1546 |
| Total GHG Emissions | Ton of carbon dioxide | 1931 | 2256 |
| Total GHG Emissions Intensity (By Product Volume) | Ton of carbon dioxide/100 million m³ of gas sold | 274.29 | 320.4 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Non-Hazardous Waste (Kitchen Waste) | Tonnes | 12.2 | 13 |
| Non-Hazardous Waste (Office Waste) | Tonnes | 36.64 | 46.86 |
| Non-Hazardous Waste Disposed | Tonnes | 48.84 | 60.11 |
| Total Non-Hazardous Waste Intensity (By Unit Product) | Tonnes/Billion cubic meters of gas sales | 6.94 | 8.54 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Diesel Fuel Consumption | Liter | 62692 | 70665 |
| Gasoline Consumption | Liter | 175543 | 195122 |
| Natural Gas Consumption | Standard m³ | 20850 | 12992 |
| Purchased Electricity | kWh'000 | 2309127 | 2710891 |
| Renewable Energy Consumption | kWh | 34000 | |
| Total Energy Consumption | kWh'000 | 4708192 | 5277327 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Total Wastewater Discharge | Tonnes | 12881.84 | 14486.72 |
| Water Consumption | Tonnes | 67160 | 89084 |
| Water Consumption Intensity (By Revenue) | Tonnes/RMB1 million of revenue | 22.72 | 33.06 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Energy Consumption Reduction Compared to Last Year | cubic meters of natural gas | 156100 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Number of Employees Aged 30-50 | Persons | 161 | 159 |
| Number of Employees Aged Below 30 | Persons | 57 | 57 |
| Number of Female Employees | Persons | 112 | 115 |
| Number of General Employees | Persons | 341 | 335 |
| Number of Male Employees | Persons | 296 | 287 |
| Number of Middle Management Employees | Persons | 59 | 59 |
| Number of Senior Management Employees | Persons | 8 | 8 |
| Number of Total Employees | Persons | 408 | 402 |
| Percentage of Employees Aged 30-50 | Percent | 39.46 | 39.55 |
| Percentage of Employees Aged Below 30 | Percent | 13.97 | 14.18 |
| Percentage of Female Employees | Percent | 27.45 | 28.61 |
| Percentage of General Employees | Percent | 83.58 | 83.33 |
| Percentage of Male Employees | Percent | 72.55 | 71.39 |
| Percentage of Middle Management Employees | Percent | 14.46 | 14.68 |
| Percentage of Senior Management Employees | Percent | 1.96 | 1.99 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Turnover Rate of Female Employees | % | 5.08 | 3.48 |
| Turnover Rate of Male Employees | % | 1.99 | 2.43 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Percentage of Employees Trained | % | 100 |
| Percentage of Trained Female Employees | % | 100 |
| Percentage of Trained General Employees | % | 100 |
| Percentage of Trained Male Employees | % | 100 |
| Percentage of Trained Middle Management | % | 100 |
| Percentage of Trained Senior Management | % | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Average Training Hours (Female) | Hours | 28.77 | 39.25 |
| Average Training Hours (General Staff) | Hours | 26.85 | 39.24 |
| Average Training Hours (Male) | Hours | 26.66 | 39.24 |
| Average Training Hours (Middle Management) | Hours | 27.29 | 39.25 |
| Average Training Hours (Senior Management) | Hours | 43.37 | 39.27 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Complaints Handling Rate | % | 100 |
| Satisfaction Rate of Customer Complaint Handling | % | 100 |
| Total Number of Customer Complaints | 1 |