2024 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | 2025 | Report Pages |
|---|---|---|---|---|
| Actual carbon emission generated by daily operations | tons | 1458.87 | 16 | |
| Greenhouse gas emission Scope 1 | tCO2e | 174.46 | 48 | |
| Greenhouse gas emission Scope 2 | tCO2e | 1284.41 | 48 | |
| Greenhouse gas emission per person | Tons of CO2 equivalent/person, tCO2e/person | 1.5 | 48, 63 | |
| Greenhouse gas emission per unit area | Tons of CO2 equivalent/square meter, tCO2e/square meter | 0.04 | 48, 63 | |
| Greenhouse gas emissions per unit area | tons of carbon dioxide equivalent/square meter per year | 0.04 | 55 | |
| Net carbon emission reduction for society | tons | 83740.12 | 16 | |
| Total greenhouse gas emission | tCO2e | 1458.87 | 48 | |
| Total greenhouse gas emission (scope 1 and scope 2) | Tons of CO2 equivalent | 1458.87 | 63 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Non-hazardous waste — office paper | Tons | 3.34 | 63 |
| Number of refurbished all-in-one computers | set | 49571 | 16 |
| Number of refurbished desktop computers | set | 207931 | 16 |
| Number of refurbished equipment with extended useful life | pieces | 1410000 | 16 |
| Number of refurbished laptop computers | set | 354754 | 16 |
| Number of refurbished mobile phones and tablet computers | set | 212142 | 16 |
| Number of refurbished others (mainly switches and routers) | set | 505542 | 16 |
| Number of refurbished printers and photocopiers | set | 13705 | 16 |
| Number of refurbished servers | set | 70276 | 16 |
| Total number of refurbished devices | set | 1413921 | 16 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Carbon emission reduction from device refurbishment business | tons | 61040.4 | 16 |
| Carbon emission reduction per unit over the lifecycle for all-in-one computers | kg | 505 | 16 |
| Carbon emission reduction per unit over the lifecycle for desktop computers | kg | 479 | 16 |
| Carbon emission reduction per unit over the lifecycle for laptop computers | kg | 257 | 16 |
| Carbon emission reduction per unit over the lifecycle for mobile phones and tablet computers | kg | 106 | 16 |
| Carbon emission reduction per unit over the lifecycle for others (mainly switches and routers) | kg | 276 | 16 |
| Carbon emission reduction per unit over the lifecycle for printers and photocopiers | kg | 1400 | 16 |
| Carbon emission reduction per unit over the lifecycle for servers | kg | 1477 | 16 |
| Total carbon emission reduction from all refurbished devices | ton | 61040.4 | 16 |
| Total carbon emission reduction from refurbished all-in-one computers | ton | 3960.3 | 16 |
| Total carbon emission reduction from refurbished desktop computers | ton | 15758.3 | 16 |
| Total carbon emission reduction from refurbished laptop computers | ton | 14429.4 | 16 |
| Total carbon emission reduction from refurbished mobile phones and tablet computers | ton | 3573.2 | 16 |
| Total carbon emission reduction from refurbished others (mainly switches and routers) | ton | 12387.3 | 16 |
| Total carbon emission reduction from refurbished printers and photocopiers | ton | 1705.5 | 16 |
| Total carbon emission reduction from refurbished servers | ton | 9226.5 | 16 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | 2025 | Report Pages |
|---|---|---|---|---|
| Diesel consumption of business vehicle | Litre | 31607.78 | 63 | |
| Electricity consumption per person | kWh/person | 1891.62 | 63 | |
| Electricity consumption per unit area | kWh/square meter, kWh/square meter per year | 50.1 | 50.1 | 55, 63 |
| Gas consumption of business vehicle | Litre | 32813.68 | 63 | |
| Total electricity consumption | kWh | 1834876.06 | 63 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | 2025 | Report Pages |
|---|---|---|---|---|
| Total water consumption | Tons | 8901.36 | 63 | |
| Water consumption per person | Tons/person | 9.18 | 63 | |
| Water consumption per unit area | Tons/square meter, tons/square meter per year | 0.24 | 0.24 | 55, 63 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Total amount of product packaging materials | Tons | 20.8 | 63 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of employees aged 30 or below | Person | 437 | 64 |
| Number of employees aged 31–40 | Person | 469 | 64 |
| Number of employees aged 41 or above | Person | 64 | 64 |
| Number of employees in Central region | Person | 244 | 64 |
| Number of employees in Eastern region | Person | 628 | 64 |
| Number of employees in Northeastern region | Person | 15 | 64 |
| Number of employees in Western region | Person | 83 | 64 |
| Number of employees with below junior college level education | Person | 204 | 64 |
| Number of employees with junior college education | Person | 476 | 64 |
| Number of employees with university or above education | Person | 290 | 64 |
| Number of female employees | Person | 267 | 64 |
| Number of full-time employees | Person | 970 | 64 |
| Number of male employees | Person | 703 | 64 |
| Number of part-time employees | Person | 1 | 64 |
| Total number of employees | Person | 970 | 64 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Employee turnover rate | % | 36.08 | 65 |
| Employee turnover rate by age: 30 or below | % | 51.03 | 65 |
| Employee turnover rate by age: 31–40 | % | 24.95 | 65 |
| Employee turnover rate by age: 41 or above | % | 15.63 | 65 |
| Employee turnover rate by gender: Female | % | 32.21 | 65 |
| Employee turnover rate by gender: Male | % | 37.55 | 65 |
| Employee turnover rate by geographical region: Central region | % | 27.87 | 65 |
| Employee turnover rate by geographical region: Eastern region | % | 36.46 | 65 |
| Employee turnover rate by geographical region: Northeastern region | % | 93.33 | 65 |
| Employee turnover rate by geographical region: Western region | % | 46.99 | 65 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Percentage of employees trained | % | 84% | 66 |
| Percentage of employees trained, female | % | 86% | 66 |
| Percentage of employees trained, male | % | 83% | 66 |
| Percentage of employees trained, middle management | % | 81% | 66 |
| Percentage of employees trained, ordinary employee | % | 85% | 66 |
| Percentage of employees trained, senior management | % | 88% | 66 |
| Total number of employees trained | Person | 817 | 66 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Average training hours completed per employee | Hours | 11.85 | 66 |
| Average training hours completed per employee, female | Hours | 11.1 | 66 |
| Average training hours completed per employee, male | Hours | 12.14 | 66 |
| Average training hours completed per employee, middle management | Hours | 15 | 66 |
| Average training hours completed per employee, ordinary employee | Hours | 11.22 | 66 |
| Average training hours completed per employee, senior management | Hours | 10 | 66 |
Number of suppliers by geographical region.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of suppliers | Entity | 752 | 67 |
| Number of suppliers - Central region | Entity | 79 | 67 |
| Number of suppliers - Eastern region | Entity | 618 | 67 |
| Number of suppliers - Northeastern region | Entity | 4 | 67 |
| Number of suppliers - Western region | Entity | 51 | 67 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of product and service complaints | Cases | 143 | 67 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of devices refurbished by the Group | million units | 1.41 | 15 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 | 2025 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 174.46 | |
| Indirect Energy Emissions (Scope 2) | tCO2e | 1284.41 | |
| Total GHG Emissions | tCO2e | 1458.87 | |
| Total GHG Emissions Intensity (By Area) | tCO2e/square meter | 0.04 | 0.04 |
| Total GHG Emissions Intensity (By Employee) | tCO2e/person | 1.5 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Non-Hazardous Waste (Office Waste) | Tons | 3.34 |
| Paper Waste | Tons | 3.34 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| GHG Emissions Reduction Compared to Last Year | ton | 61040.4 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 | 2025 |
|---|---|---|---|
| Diesel Fuel Consumption | Litre | 31607.78 | |
| Gasoline Consumption | Litre | 32813.68 | |
| Purchased Electricity | kWh | 1834876.06 | |
| Purchased Electricity Intensity (By Area) | kWh/square meter | 50.1 | 50.1 |
| Purchased Electricity Intensity (By Employee) | kWh/person | 1891.62 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Water Consumption | Tons | 8901.36 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Packaging Materials Consumed | Tons | 20.8 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Below Junior College Employees | Person | 204 |
| Number of Employees Aged 30-50 | Person | 469 |
| Number of Employees Aged Below 30 | Person | 437 |
| Number of Employees in Central China | Person | 244 |
| Number of Employees in East China | Person | 628 |
| Number of Employees in Northeast China | Person | 15 |
| Number of Employees in West China | Person | 83 |
| Number of Female Employees | Person | 267 |
| Number of Full-time Employees | Person | 970 |
| Number of Male Employees | Person | 703 |
| Number of Part-time Employees | Person | 1 |
| Number of Total Employees | Person | 970 |
| Percentage of Below Junior College Employees | % | 21.03 |
| Percentage of Employees Aged 30-50 | % | 48.35 |
| Percentage of Employees Aged Below 30 | % | 45.05 |
| Percentage of Female Employees | % | 27.53 |
| Percentage of Full-time Employees | % | 99.9 |
| Percentage of Male Employees | % | 72.47 |
| Percentage of Part-time Employees | % | 0.1 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Turnover Rate of Female Employees | % | 32.21 |
| Turnover Rate of Male Employees | % | 37.55 |
| Turnover Rate of Total Employees | % | 36.08 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Percentage of Employees Trained | % | 84 |
| Percentage of Trained Female Employees | % | 86 |
| Percentage of Trained General Employees | % | 85 |
| Percentage of Trained Male Employees | % | 83 |
| Percentage of Trained Middle Management | % | 81 |
| Percentage of Trained Senior Management | % | 88 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Average Training Hours (Female) | Hours | 11.1 |
| Average Training Hours (General Staff) | Hours | 11.22 |
| Average Training Hours (Male) | Hours | 12.14 |
| Average Training Hours (Middle Management) | Hours | 15 |
| Average Training Hours (Senior Management) | Hours | 10 |
| Average Training Hours per Employee | Hours | 11.85 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Suppliers in Central China | Entity | 79 |
| Number of Suppliers in East China | Entity | 618 |
| Number of Suppliers in Northeast China | Entity | 4 |
| Number of Suppliers in West China | Entity | 51 |
| Number of Total Suppliers | Entity | 752 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Products and Service Related Complaints | Cases | 143 |