2024 SUSTAINABILITY REPORT FOR FISCAL YEAR
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | 2025 | 2030 | 2040 | Report Pages |
|---|---|---|---|---|---|---|---|---|
| GHG Emissions (Scope 1) | tCO2e | 279 | 316 | 232 | 76 | |||
| GHG Emissions (Scope 2) | tCO2e | 10022 | 12165 | 10948 | 76 | |||
| GHG emissions in Scope 1 | tCO₂e | 279 | 316 | 227 | 87 | |||
| GHG emissions in Scope 2 | tCO₂e | 10022 | 20750 | 16767 | 87 | |||
| GHG emissions in Scope 3 | tCO₂e | 63911 | 61893 | 87 | ||||
| GHG emissions per revenue | tCO₂e/RMB million | 1.23 | 2.35 | 1.8 | 87 | |||
| Reduction in Scope 3 GHG emissions compared to 2021 (target) | percent | 50 | 80 | 77 | ||||
| Reduction in Scopes 1 and 2 GHG emissions compared to 2021 (target) | percent | 17 | 50 | 80 | 77 | |||
| Total GHG Emissions | tCO2e | 10301 | 12481 | 11180 | 76 | |||
| Total GHG emissions (Scope 1 and Scope 2) | tCO₂e | 10301 | 21066 | 16994 | 87 | |||
| Total GHG emissions (Scope 1, Scope 2 and Scope 3) | tCO₂e | 84977 | 78888 | 87 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Total amount of hazardous waste generated (Shanghai headquarters) | Count | 4 | 16 | 12 | 88 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Amount of non-hazardous waste generated per revenue | ton/RMB million | 0.18 | 0.57 | 0.36 | 88 |
| Total amount of non-hazardous waste generated | ton | 1539 | 5009 | 3422 | 88 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | 2030 | Report Pages |
|---|---|---|---|---|
| GHG emissions reduction (Scope 1 and Scope 2) against base year 2021 | reduction | 50% | 70 | |
| GHG emissions reduction (Scope 3) against base year 2021 | reduction | 50% | 70 | |
| Scope 1 and Scope 2 GHG emissions reduction compared to 2021 | percent | 35.46 | 77 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | 2040 | Report Pages |
|---|---|---|---|---|---|---|
| Diesel | Liter | 73657 | 74179 | 42669 | 87 | |
| Electricity consumption | MWh | 17903 | 37039 | 32713 | 87 | |
| Energy consumption per revenue | MWh/RMB million | 2.21 | 4.31 | 3.57 | 87 | |
| Gasoline | Liter | 6158 | 17456 | 23737 | 87 | |
| Natural Gas | m³ | 26304 | 30469 | 27706 | 87 | |
| Of which, clean electricity consumption | MWh | 329 | 654 | 1466 | 87 | |
| Proportion of renewable energy usage | 80% | 70 | ||||
| Ratio of renewable energy use for operating activities (target) | percent | 80 | 77 | |||
| Total energy consumption | MWh | 18601 | 37945 | 33652 | 87 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Water consumption | m³ | 207274 | 202244 | 262244 | 88 |
| Water consumption per revenue | m³/RMB million | 24.67 | 22.95 | 27.83 | 88 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Amount of packaging material recycled | ton | 2240 | 14704 | 9484 | 88 |
| Total amount of packaging materials used in finished products | ton | 38657 | 42680 | 57570 | 88 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Average recruitment cost per full-time employee | RMB | 2529 | 2323 | 2371 | 89 |
| Labor contract system | Person(s) | 7040 | 7531 | 7612 | 89 |
| Labor dispatch | Person(s) | 14 | 28 | 38 | 89 |
| Number of employees aged 30 to 50 years old | Person(s) | 3836 | 4516 | 4745 | 89 |
| Number of employees from Hong Kong, Macau, Taiwan and overseas | Person(s) | 148 | 149 | 152 | 89 |
| Number of employees from mainland China | Person(s) | 7440 | 7678 | 7722 | 89 |
| Number of employees in average employees | Person(s) | 4798 | 4589 | 4691 | 89 |
| Number of employees in middle management | Person(s) | 2646 | 3070 | 3001 | 89 |
| Number of employees in senior management | Person(s) | 144 | 168 | 182 | 89 |
| Number of employees over 50 years old | Person(s) | 51 | 53 | 65 | 89 |
| Number of employees under 30 years old | Person(s) | 3701 | 3258 | 3064 | 89 |
| Number of female employees | Person(s) | 4521 | 4742 | 4866 | 88 |
| Number of male employees | Person(s) | 3067 | 3085 | 3008 | 88 |
| Other types of employment | Person(s) | 534 | 268 | 224 | 89 |
| Percentage of employees filling vacant positions through internal recruitment | % | 18.9 | 28.6 | 34.9 | 89 |
| Percentage of female employees in management | % | 52 | 52 | 53 | 89 |
| Percentage of female employees in middle management | % | 53 | 52 | 53 | 89 |
| Percentage of female employees in senior management | % | 41 | 42 | 44 | 89 |
| Percentage of female managers in STEM positions | % | 37 | 35 | 37 | 89 |
| Percentage of female managers in revenue-generating department | % | 80 | 84 | 83 | 89 |
| Total employees | Person(s) | 7588 | 7827 | 7874 | 88 |
| Total number of new employees | Person(s) | 2554 | 1455 | 1643 | 89 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Employee turnover rate | % | 39.28 | 31.74 | 32.1 | 90 |
| Employee turnover rate in Hong Kong, Macau, Taiwan and overseas | % | 24.57 | 40.87 | 39.68 | 90 |
| Employee turnover rate in mainland China | % | 39.55 | 31.54 | 31.84 | 90 |
| Female employee turnover rate | % | 37.88 | 31.43 | 31.06 | 90 |
| Male employee turnover rate | % | 41.27 | 32.21 | 33.5 | 90 |
| Turnover rate of employees aged 30 to 50 years old | % | 26.82 | 23.7 | 21.83 | 90 |
| Turnover rate of employees over 50 years old | % | 23.01 | 32.91 | 25.29 | 90 |
| Turnover rate of employees under 30 years old | % | 51.16 | 40.43 | 43.51 | 90 |
| Voluntary turnover rate | % | 25.4 | 19 | 19.56 | 90 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Recordable work-related accident rate per million working hours | Times/Hour | 0.59 | 1.28 | 0.83 | 89 |
Lost days due to work injury.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of lost-days due to work injuries | Day(s) | 508 | 1073 | 618 | 89 |
| Work lost-days rate per million working hours | / | 198.57 | 547.66 | 326.06 | 89 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Percentage of female employees receiving regular performance and career development reviews | % | 95.07 | 99.39 | 96.53 | 90 |
| Percentage of male employees receiving regular performance and career development reviews | % | 96.19 | 99.61 | 98.01 | 90 |
| Percentage of middle management receiving regular performance and career development reviews | % | 96.03 | 99.58 | 98.87 | 90 |
| Percentage of total employees receiving regular performance and career development reviews | % | 95.52 | 99.48 | 97.09 | 90 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Average hours of training per employee | Hour | 20.13 | 8.28 | 11.31 | 89 |
| Average number of training hours completed by average employees | Hour | 18.62 | 9.4 | 13.48 | 90 |
| Average number of training hours completed by female employees | Hour | 20.24 | 8.55 | 11.35 | 90 |
| Average number of training hours completed by male employees | Hour | 19.97 | 7.86 | 11.23 | 90 |
| Average number of training hours completed by middle management | Hour | 22.32 | 6.38 | 7.62 | 90 |
| Average number of training hours completed by senior management | Hour | 27.78 | 13.79 | 14.23 | 90 |
| Percentage of average employees receiving regular performance and career development reviews | % | 95.31 | 99.41 | 95.95 | 90 |
| Percentage of senior management receiving regular performance and career development reviews | % | 93.06 | 99.4 | 97.25 | 90 |
| Total hours of training | Hour | 152751 | 64775.66 | 89021.33 | 89 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of suppliers from Hong Kong, Macau, Taiwan and overseas | Supplier(s) | 21 | 271 | 118 | 91 |
| Number of suppliers from mainland China | Supplier(s) | 1215 | 2942 | 4432 | 91 |
| Total number of suppliers | Supplier(s) | 1236 | 3213 | 4550 | 91 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Led core suppliers to undertake carbon reduction projects | percent of core suppliers | 10 | 77 | ||
| Number of suppliers carrying out environmental and/or social impact assessments | Supplier(s) | 41 | 532 | 786 | 91 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| The percentage of sold products that need to be recalled due to safety and health reasons | % | <0.01 | 91 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Percentage of complaints resolved | % | 100 | 100 | 100 | 91 |
| Total Product and Service Complaints Received | Case(s) | 2593 | 1063 | 91 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Accumulated number of copyrights to software programs applied | No. | 241 | 321 | 351 | 91 |
| Accumulated number of patents applied | No. | 67 | 75 | 76 | 91 |
| Number of new copyrights to software programs applied | No. | 26 | 62 | 44 | 91 |
| Number of new patents applied | No. | 8 | 1 | 91 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Anti-corruption training of directors | % | 100 | 100 | 100 | 87 |
| Anti-corruption training of employees | % | 54 | 100 | 100 | 87 |
| Average number of hours of anti-corruption training per director | Hour | 1 | 0.5 | 0.5 | 87 |
| Average number of hours of anti-corruption training per employee | Hour | 1 | 2 | 1 | 87 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Charitable donations | RMB 10000 | 208.38 | 106.33 | 91 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 279 | 316 | 232 |
| Indirect Energy Emissions (Scope 2) | tCO2e | 10022 | 12165 | 10948 |
| Total GHG Emissions | tCO2e | 10301 | ||
| Total GHG Emissions Intensity (By Revenue) | tCO2e/RMB million | 1.23 | 2.35 | 1.8 |
| Total Other Indirect Energy Emissions (Scope 3) | tCO2e | 63911 | 61893 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Total Hazardous Waste | Count | 4 | 16 | 12 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Non-Hazardous Waste Disposed | ton | 1539 | 5009 | 3422 |
| Total Non-Hazardous Waste Intensity (By Revenue) | ton/RMB million | 0.18 | 0.57 | 0.36 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2024 | 2030 |
|---|---|---|---|
| Scope 1 and 2 Emissions Reduction Percentage Compared to Last Year | percent | 35.46 | |
| Target Scope 1 and 2 Emissions Reduction Percentage by 2030 Compared to 2021 | percent | 50 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 | 2040 |
|---|---|---|---|---|---|
| Diesel Fuel Consumption | Liter | 73657 | 74179 | 42669 | |
| Energy Consumption Intensity (By Revenue) | MWh/RMB million | 2.21 | 4.31 | 3.57 | |
| Gasoline Consumption | Liter | 6158 | 17456 | 23737 | |
| Natural Gas Consumption | m³ | 26304 | 30469 | 27706 | |
| Percentage of Renewable Energy Consumption | percent | 80 | |||
| Purchased Electricity | MWh | 17903 | 37039 | 32713 | |
| Renewable Energy Consumption | MWh | 329 | 654 | 1466 | |
| Total Energy Consumption | MWh | 18601 | 37945 | 33652 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Water Consumption | m³ | 207274 | 202244 | 262244 |
| Water Consumption Intensity (By Revenue) | m³/RMB million | 24.67 | 22.95 | 27.83 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Packaging Materials Consumed | ton | 38657 | 42680 | 57570 |
| Packaging Materials Waste Recycled | ton | 2240 | 14704 | 9484 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Employees Aged 30-50 | Person(s) | 3836 | 4516 | 4745 |
| Number of Employees Aged Above 50 | Person(s) | 51 | 53 | 65 |
| Number of Employees Aged Below 30 | Person(s) | 3701 | 3258 | 3064 |
| Number of Employees in Mainland China | Person(s) | 7440 | 7678 | 7722 |
| Number of Employees in Overseas | Person(s) | 148 | 149 | 152 |
| Number of Female Employees | Person(s) | 4521 | 4742 | 4866 |
| Number of Male Employees | Person(s) | 3067 | 3085 | 3008 |
| Number of Middle Management Employees | Person(s) | 2646 | 3070 | 3001 |
| Number of New Employees | Person(s) | 2554 | 1455 | 1643 |
| Number of Senior Management Employees | Person(s) | 144 | 168 | 182 |
| Number of Total Employees | Person(s) | 7588 | 7827 | 7874 |
| Percentage of Employees Aged 30-50 | % | 50.56 | 57.72 | 60.28 |
| Percentage of Employees Aged Above 50 | % | 0.67 | 0.68 | 0.83 |
| Percentage of Employees Aged Below 30 | % | 48.78 | 41.63 | 38.92 |
| Percentage of Employees in Mainland China | % | 98.05 | 98.09 | 98.07 |
| Percentage of Employees in Overseas | % | 1.95 | 1.91 | 1.93 |
| Percentage of Female Employees | % | 59.58 | 60.58 | 61.78 |
| Percentage of Male Employees | % | 40.42 | 39.42 | 38.22 |
| Percentage of Middle Management Employees | % | 34.87 | 39.23 | 38.13 |
| Percentage of New Employees | % | 33.67 | 18.59 | 20.87 |
| Percentage of Senior Management Employees | % | 1.9 | 2.15 | 2.31 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 26.82 | 23.7 | 21.83 |
| Turnover Rate of Employees Aged Above 50 | % | 23.01 | 32.91 | 25.29 |
| Turnover Rate of Employees Aged Below 30 | % | 51.16 | 40.43 | 43.51 |
| Turnover Rate of Employees in Mainland China | % | 39.55 | 31.54 | 31.84 |
| Turnover Rate of Female Employees | % | 37.88 | 31.43 | 31.06 |
| Turnover Rate of Male Employees | % | 41.27 | 32.21 | 33.5 |
| Turnover Rate of Total Employees | % | 39.28 | 31.74 | 32.1 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | Day(s) | 508 | 1073 | 618 |
| Lost Time Injury Frequency Rate (LTIFR/LTIR) | / | 198.57 | 547.66 | 326.06 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Percentage of Trained Middle Management | % | 96.03 | 99.58 | 98.87 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Average Training Hours (Female) | Hour | 20.24 | 8.55 | 11.35 |
| Average Training Hours (General Staff) | Hour | 18.62 | 9.4 | 13.48 |
| Average Training Hours (Male) | Hour | 19.97 | 7.86 | 11.23 |
| Average Training Hours (Middle Management) | Hour | 22.32 | 6.38 | 7.62 |
| Average Training Hours (Senior Management) | Hour | 27.78 | 13.79 | 14.23 |
| Average Training Hours per Employee | Hour | 20.13 | 8.28 | 11.31 |
| Total Training Hours | Hour | 152751 | 64775.66 | 89021.33 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Suppliers in Mainland China | Supplier(s) | 1215 | 2942 | 4432 |
| Number of Total Suppliers | Supplier(s) | 1236 | 3213 | 4550 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Suppliers Participated in Sustainability Risk Assessment | Supplier(s) | 41 | 532 | 786 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Percentage of Recalled Products for Safety and Health Reasons | % | <0.01 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Complaints Handling Rate | % | 100 | 100 | 100 |
| Number of Products and Service Related Complaints | Case(s) | 2593 | 1063 | |
| Total Number of Customer Complaints | Case(s) | 2593 | 1063 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Accumulative Number of Patent Applications | No. | 67 | 75 | 76 |
| Number of New Patent Applications | No. | 8 | 1 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Anti-corruption Training Coverage among Directors and Management | % | 100 | 100 | 100 |
| Average Anti-corruption Training Hours for Directors and Management | Hour | 1 | 0.5 | 0.5 |
| Average Anti-corruption Training Hours for General Employees | Hour | 1 | 2 | 1 |
| Coverage of Anti-corruption Training for Employees | % | 54 | 100 | 100 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Total Public Welfare Donations | RMB 10000 | 208.38 | 106.33 |
| Total Social Investment | RMB 10000 | 208.38 | 106.33 |