2024 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Ammonia-Nitrogen Emissions | kg | 117.28 | 97 |
| Hydrogen Sulfide Emissions | kg | 10.75 | 97 |
| Nitrogen Oxides Emissions | kg | 889.04 | 97 |
| Non-Methane Total Hydrocarbons and Particulate Matter Emissions | kg | 586.6 | 97 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | 2028 | Report Pages |
|---|---|---|---|---|
| Greenhouse gas emission intensity (Scope I+Scope II) | Ton CO2e/ton product | 0.12 | 82 | |
| Scope I emissions | Tonnes of CO2e | 18426.4 | 82 | |
| Scope II emissions | Tonnes of CO2e | 72340.76 | 82 | |
| Sulfur Dioxide Emissions | kg | 257.47 | 97 | |
| Target: Scope 2 greenhouse gas emissions per ton of product reduction compared to 2023 (all production facilities) | percent | -3 | 83 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Hazardous Waste Weight | Tonnes | 4.92 | 100 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Non-hazardous Waste Density | Tonnes per ton of product | 0.03 | 100 |
| Non-hazardous Waste Weight | Tonnes | 28102.78 | 100 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Percentage of hazardous waste disposed of by qualified third parties at all production facilities | % | 100% | 99 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Annual electricity generation from photovoltaic project at Guangxi production base | megawatt-hours | 2614 | 90 |
| Direct Energy Consumption | MWh | 91534.7 | 91 |
| Energy Consumption Intensity | MWh per ton of product | 0.32 | 91 |
| Estimated annual power generation at Henan production base | megawatt-hours | 6000 | 90 |
| Indirect Energy Consumption | MWh | 148862.3 | 91 |
| Installed capacity of photovoltaic panels at Henan production base | megawatts | 5.99 | 90 |
| Total Energy Consumption | MWh | 240397 | 91 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Water Consumption (Daka International Food, Group office buildings, self-operated stores of Mixue, self-operated stores of Lucky Cup) | m³ | 2143151.2 | 93 |
| Water Consumption Intensity (all production facilities of Daka International Food) | m³ per ton of product | 2.86 | 93 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Electricity consumption per ton of product (target for 2024) | MWh per ton of product | 0.13 | 91 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of orders choosing 'No Packing Bag' by end of year | million | 186 | 96 |
| Number of orders choosing 'No Packing Bag' during campaign | million | 25.26 | 96 |
| Other Packaging Material Usage | Tonnes | 139419.37 | 95 |
| Packaging Material Usage Intensity (all production facilities of Daka International Food) | Tonnes per ton of product | 0.14 | 95 |
| Sustainable Packaging Material Usage | Tonnes | 128880.16 | 95 |
| Total Packaging Material Usage | Tonnes | 268299.53 | 95 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Coverage of county-level administrative regions in China with delivery within 12 hours | percent | over 90% | 36 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Total number of employees | Persons | 6621 | 46 |
| Total number of employees by age group: 31 years old and above | Persons | 2593 | 46 |
| Total number of employees by age group: Age 30 and under | Persons | 4028 | 46 |
| Total number of employees by gender: Female | Persons | 1770 | 46 |
| Total number of employees by gender: Male | Persons | 4851 | 46 |
| Total number of employees by region: Chinese Mainland | Persons | 6580 | 46 |
| Total number of employees by region: Other regions | Persons | 41 | 46 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Employee turnover rate by age group - 31 years old and above | % | 20.14 | 47 |
| Employee turnover rate by age group - Age 30 and under | % | 25.49 | 47 |
| Employee turnover rate by gender - Female | % | 23.38 | 47 |
| Employee turnover rate by gender - Male | % | 23.52 | 47 |
| Employee turnover rate by region - Chinese Mainland | % | 23.59 | 47 |
| Employee turnover rate by region - Hong Kong, Macau, and Taiwan regions | % | / | 47 |
| Employee turnover rate by region - Other regions | % | 2.38 | 47 |
| Total employee turnover rate | % | 23.48 | 47 |
Lost days due to work injury.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of working days lost due to injury | days | 1106 | 50 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of food safety management training sessions conducted at company level | sessions | 61 | 32 |
| Number of food safety training sessions conducted for store staff | sessions | 271 | 32 |
| Number of mid-to-senior level managers participating in court observation activity at Daka International Food Henan production base | persons | 140 | 23 |
| Number of online management training courses developed | courses | 18 | 39 |
| Number of trainees in food safety training sessions for store staff | people | 50000 | 32 |
| Percentage of employees trained | % | 100 | 53 |
| Percentage of employees trained by gender - Female | % | 100 | 53 |
| Percentage of employees trained by gender - Male | % | 100 | 53 |
| Percentage of employees trained by management level - Management | % | 100 | 53 |
| Percentage of employees trained by management level - Non-management | % | 100 | 53 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Average training hours of employees | Hour | 9.27 | 54 |
| Average training hours of employees by gender: Female | Hour | 10.33 | 54 |
| Average training hours of employees by gender: Male | Hour | 8.89 | 54 |
| Average training hours of employees by management level: Management | Hour | 21.29 | 54 |
| Average training hours of employees by management level: Non-management | Hour | 7.94 | 54 |
| Number of person-times covered by food safety management training sessions at company level | person-times | 7000 | 32 |
Number of suppliers by geographical region.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of suppliers | 家 | 2737 | 67 |
| Number of suppliers by geographical region - Chinese Mainland | 家 | 2652 | 67 |
| Number of suppliers by geographical region - Hong Kong, Macau, and Taiwan | 家 | 2 | 67 |
| Number of suppliers by geographical region - Other countries and regions | 家 | 83 | 67 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of routine and surprise supplier audits conducted by Daka International Food | suppliers | 118 | 66 |
| Number of supplier admission reviews completed by Daka International Food | suppliers | 640 | 66 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of 'Mixue' stores opened in partnership with China Post | stores | 13 | 36 |
| Proportion of cardboard boxes made from recycled pulp (all production facilities of Daka International Food) | 64.67% | 95 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Coverage of high-frequency complaint issues by training courses | percent | over 90% | 36 |
| Coverage of high-frequency customer complaint issues by training courses | % | over 90 | 39 |
| Number of consumer complaints received regarding products and services | Cases | 15325 | 35 |
| Reduction in service-related customer complaints | % | -15 | 39 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Newly granted patents | items | 30 | 41 |
| Newly registered trademarks | items | 620 | 41 |
| Number of customer complaint handling management training sessions conducted | sessions | 20 | 39 |
| Top 10 Most Influential Enterprises in Innovation (Food & Beverage Industry, 2024) – National Business Daily | enterprises | 10 | 8 |
| Total patents held (year-end) | items | 144 | 41 |
| Total trademarks held (year-end) | items | 3082 | 41 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of people who obtained ISO 22000 Food Safety Management System Certification | people | 71 | 32 |
| Number of people who obtained ISO 9001 Quality Management System Certificate | people | 58 | 32 |
| Number of people who obtained professional competence certification of Food Safety Officer | people | 77 | 32 |
| Number of people who passed the Food Safety Training Certificate assessment | people | 43230 | 32 |
| Number of stores equipped with shared channels + coexisting scenarios model | stores | 25 | 36 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Business middle platform MLPS (Multi-Level Protection Scheme) certification level | Level | 3 | 42 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Anti-corruption training offered to board members | Yes | 22 | |
| Number of online complaint handling training courses | courses | 18 | 36 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Recognition as 'Chief Lemon Ambassador' by Agricultural and Rural Committee of Tongnan District, Chongqing | Yes | 68 | |
| Top 100 Restaurant Brands of 2024 by Brand Influence – Hongcanwang & Hongcan Industrial Research Institute | brands | 100 | 8 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Donation to Ding'an for post-disaster reconstruction | RMB | 1000000 | 77 |
| Emergency supplies donated to Ding'an: cases of instant noodles | cases | 400 | 77 |
| Emergency supplies donated to Ding'an: cases of mineral water | cases | 500 | 77 |
| Planned annual donations to Ding'an County Education Foundation (years) | years | 5 | 77 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kg | 586.6 |
| NOₓ Emissions | kg | 889.04 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes of CO2e | 18426.4 |
| Indirect Energy Emissions (Scope 2) | tonnes of CO2e | 72340.76 |
| Scope 2 GHG Emissions Intensity (By Product Volume) | tonnes of CO2e per ton of product | 0.1 |
| Total GHG Emissions | tonnes of CO2e | 90767.16 |
| Total GHG Emissions Intensity (By Product Volume) | tonnes of CO2e per ton of product | 0.12 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Total Hazardous Waste | Tonnes | 4.92 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Non-Hazardous Waste Disposed | Tonnes | 28102.78 |
| Total Non-Hazardous Waste Intensity (By Unit Product) | Tonnes per ton of product | 0.03 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Energy Consumption Intensity (By Unit Product) | MWh per ton of product | 0.32 |
| Solar Energy | megawatt-hours | 8614 |
| Total Direct Energy Consumption | MWh | 91534.7 |
| Total Energy Consumption | MWh | 240397 |
| Total Indirect Energy Consumption | MWh | 148862.3 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Water Consumption | m³ | 2143151.2 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Target Electricity Usage Reduction Percentage Compared to Last Year | percent | None |
| Target Energy Consumption Reduction Percentage Compared to Last Year | percent | None |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Packaging Material Intensity (By Product Weight) | Tonnes per ton of product | 0.14 |
| Packaging Materials Consumed | Tonnes | 268299.53 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Employees Aged Below 30 | Persons | 4028 |
| Number of Employees in Mainland China | Persons | 6580 |
| Number of Female Employees | Persons | 1770 |
| Number of Male Employees | Persons | 4851 |
| Number of Total Employees | Persons | 6621 |
| Percentage of Employees Aged Below 30 | Percent | 60.85 |
| Percentage of Female Employees | Percent | 26.72 |
| Percentage of Male Employees | Percent | 73.28 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Turnover Rate of Employees Aged Below 30 | % | 25.49 |
| Turnover Rate of Employees in Mainland China | % | 23.59 |
| Turnover Rate of Female Employees | % | 23.38 |
| Turnover Rate of Male Employees | % | 23.52 |
| Turnover Rate of Total Employees | % | 23.48 |
Lost days due to work injury.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Lost Days Due to Work-related Injuries | days | 1106 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Percentage of Employees Trained | % | 100 |
| Percentage of Trained Female Employees | % | 100 |
| Percentage of Trained General Employees | % | 100 |
| Percentage of Trained Male Employees | % | 100 |
| Percentage of Trained Senior Management | % | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Average Training Hours (Female) | Hour | 10.33 |
| Average Training Hours (General Staff) | Hour | 7.94 |
| Average Training Hours (Male) | Hour | 8.89 |
| Average Training Hours (Senior Management) | Hour | 21.29 |
| Average Training Hours per Employee | Hour | 9.27 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Suppliers in Mainland China | 家 | 2652 |
| Number of Total Suppliers | 家 | 2737 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Percentage of Critical Suppliers Covered by CSR Audit | percent | 18.44 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Percentage of Suppliers Using Green Materials and Recycling Packaging | % | 64.67 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Complaint Growth Rate | % | -15 |
| Number of Products and Service Related Complaints | Cases | 15325 |
| Total Number of Customer Complaints | Cases | 15325 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Patents Granted | items | 30 |
| Number of Patents Held | items | 144 |
| Number of Trademark Registrations | items | 620 |
Description of quality assurance process and recall procedures.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Training Employees on Quality and Safety | people | 43230 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Standard Indicator | Unit |
|---|---|
| Percentage of Employees Anti-corruption Policies have been Communicated to | percent |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Anti-corruption Training Session | courses | 18 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Donations to Disaster Relief Contributions to Public Welfare | RMB | 1000000 |