2024 Environmental, Social and Governance Report

Year: 2024
Published: 2025-04-23
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2024 Report Pages
Ammonia-Nitrogen Emissions kg 117.28 97
Hydrogen Sulfide Emissions kg 10.75 97
Nitrogen Oxides Emissions kg 889.04 97
Non-Methane Total Hydrocarbons and Particulate Matter Emissions kg 586.6 97

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2024 2028 Report Pages
Greenhouse gas emission intensity (Scope I+Scope II) Ton CO2e/ton product 0.12 82
Scope I emissions Tonnes of CO2e 18426.4 82
Scope II emissions Tonnes of CO2e 72340.76 82
Sulfur Dioxide Emissions kg 257.47 97
Target: Scope 2 greenhouse gas emissions per ton of product reduction compared to 2023 (all production facilities) percent -3 83

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2024 Report Pages
Hazardous Waste Weight Tonnes 4.92 100

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2024 Report Pages
Non-hazardous Waste Density Tonnes per ton of product 0.03 100
Non-hazardous Waste Weight Tonnes 28102.78 100

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2023 Report Pages
Percentage of hazardous waste disposed of by qualified third parties at all production facilities % 100% 99

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2024 Report Pages
Annual electricity generation from photovoltaic project at Guangxi production base megawatt-hours 2614 90
Direct Energy Consumption MWh 91534.7 91
Energy Consumption Intensity MWh per ton of product 0.32 91
Estimated annual power generation at Henan production base megawatt-hours 6000 90
Indirect Energy Consumption MWh 148862.3 91
Installed capacity of photovoltaic panels at Henan production base megawatts 5.99 90
Total Energy Consumption MWh 240397 91

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2024 Report Pages
Water Consumption (Daka International Food, Group office buildings, self-operated stores of Mixue, self-operated stores of Lucky Cup) 2143151.2 93
Water Consumption Intensity (all production facilities of Daka International Food) m³ per ton of product 2.86 93

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2024 Report Pages
Electricity consumption per ton of product (target for 2024) MWh per ton of product 0.13 91

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2024 Report Pages
Number of orders choosing 'No Packing Bag' by end of year million 186 96
Number of orders choosing 'No Packing Bag' during campaign million 25.26 96
Other Packaging Material Usage Tonnes 139419.37 95
Packaging Material Usage Intensity (all production facilities of Daka International Food) Tonnes per ton of product 0.14 95
Sustainable Packaging Material Usage Tonnes 128880.16 95
Total Packaging Material Usage Tonnes 268299.53 95

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2024 Report Pages
Coverage of county-level administrative regions in China with delivery within 12 hours percent over 90% 36

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2024 Report Pages
Total number of employees Persons 6621 46
Total number of employees by age group: 31 years old and above Persons 2593 46
Total number of employees by age group: Age 30 and under Persons 4028 46
Total number of employees by gender: Female Persons 1770 46
Total number of employees by gender: Male Persons 4851 46
Total number of employees by region: Chinese Mainland Persons 6580 46
Total number of employees by region: Other regions Persons 41 46

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2024 Report Pages
Employee turnover rate by age group - 31 years old and above % 20.14 47
Employee turnover rate by age group - Age 30 and under % 25.49 47
Employee turnover rate by gender - Female % 23.38 47
Employee turnover rate by gender - Male % 23.52 47
Employee turnover rate by region - Chinese Mainland % 23.59 47
Employee turnover rate by region - Hong Kong, Macau, and Taiwan regions % / 47
Employee turnover rate by region - Other regions % 2.38 47
Total employee turnover rate % 23.48 47

Lost days due to work injury.

Indicator Unit 2024 Report Pages
Number of working days lost due to injury days 1106 50

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2024 Report Pages
Number of food safety management training sessions conducted at company level sessions 61 32
Number of food safety training sessions conducted for store staff sessions 271 32
Number of mid-to-senior level managers participating in court observation activity at Daka International Food Henan production base persons 140 23
Number of online management training courses developed courses 18 39
Number of trainees in food safety training sessions for store staff people 50000 32
Percentage of employees trained % 100 53
Percentage of employees trained by gender - Female % 100 53
Percentage of employees trained by gender - Male % 100 53
Percentage of employees trained by management level - Management % 100 53
Percentage of employees trained by management level - Non-management % 100 53

The average training hours completed per employee by gender and employee category.

Indicator Unit 2024 Report Pages
Average training hours of employees Hour 9.27 54
Average training hours of employees by gender: Female Hour 10.33 54
Average training hours of employees by gender: Male Hour 8.89 54
Average training hours of employees by management level: Management Hour 21.29 54
Average training hours of employees by management level: Non-management Hour 7.94 54
Number of person-times covered by food safety management training sessions at company level person-times 7000 32

Number of suppliers by geographical region.

Indicator Unit 2024 Report Pages
Number of suppliers 2737 67
Number of suppliers by geographical region - Chinese Mainland 2652 67
Number of suppliers by geographical region - Hong Kong, Macau, and Taiwan 2 67
Number of suppliers by geographical region - Other countries and regions 83 67

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2024 Report Pages
Number of routine and surprise supplier audits conducted by Daka International Food suppliers 118 66
Number of supplier admission reviews completed by Daka International Food suppliers 640 66

Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.

Indicator Unit 2024 Report Pages
Number of 'Mixue' stores opened in partnership with China Post stores 13 36
Proportion of cardboard boxes made from recycled pulp (all production facilities of Daka International Food) 64.67% 95

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2024 Report Pages
Coverage of high-frequency complaint issues by training courses percent over 90% 36
Coverage of high-frequency customer complaint issues by training courses % over 90 39
Number of consumer complaints received regarding products and services Cases 15325 35
Reduction in service-related customer complaints % -15 39

Description of practices relating to observing and protecting intellectual property rights.

Indicator Unit 2024 Report Pages
Newly granted patents items 30 41
Newly registered trademarks items 620 41
Number of customer complaint handling management training sessions conducted sessions 20 39
Top 10 Most Influential Enterprises in Innovation (Food & Beverage Industry, 2024) – National Business Daily enterprises 10 8
Total patents held (year-end) items 144 41
Total trademarks held (year-end) items 3082 41

Description of quality assurance process and recall procedures.

Indicator Unit 2024 Report Pages
Number of people who obtained ISO 22000 Food Safety Management System Certification people 71 32
Number of people who obtained ISO 9001 Quality Management System Certificate people 58 32
Number of people who obtained professional competence certification of Food Safety Officer people 77 32
Number of people who passed the Food Safety Training Certificate assessment people 43230 32
Number of stores equipped with shared channels + coexisting scenarios model stores 25 36

Description of consumer data protection and privacy policies, and how they are implemented and monitored.

Indicator Unit 2024 Report Pages
Business middle platform MLPS (Multi-Level Protection Scheme) certification level Level 3 42

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2024 Report Pages
Anti-corruption training offered to board members Yes 22
Number of online complaint handling training courses courses 18 36

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2024 Report Pages
Recognition as 'Chief Lemon Ambassador' by Agricultural and Rural Committee of Tongnan District, Chongqing Yes 68
Top 100 Restaurant Brands of 2024 by Brand Influence – Hongcanwang & Hongcan Industrial Research Institute brands 100 8

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2024 Report Pages
Donation to Ding'an for post-disaster reconstruction RMB 1000000 77
Emergency supplies donated to Ding'an: cases of instant noodles cases 400 77
Emergency supplies donated to Ding'an: cases of mineral water cases 500 77
Planned annual donations to Ding'an County Education Foundation (years) years 5 77

The types of emissions and respective emissions data.

Standard Indicator Unit 2024
Airborne Particulate Matter (PM) Emissions kg 586.6
NOₓ Emissions kg 889.04

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2024
Direct GHG Emissions (Scope 1) tonnes of CO2e 18426.4
Indirect Energy Emissions (Scope 2) tonnes of CO2e 72340.76
Scope 2 GHG Emissions Intensity (By Product Volume) tonnes of CO2e per ton of product 0.1
Total GHG Emissions tonnes of CO2e 90767.16
Total GHG Emissions Intensity (By Product Volume) tonnes of CO2e per ton of product 0.12

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2024
Total Hazardous Waste Tonnes 4.92

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2024
Non-Hazardous Waste Disposed Tonnes 28102.78
Total Non-Hazardous Waste Intensity (By Unit Product) Tonnes per ton of product 0.03

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2024
Energy Consumption Intensity (By Unit Product) MWh per ton of product 0.32
Solar Energy megawatt-hours 8614
Total Direct Energy Consumption MWh 91534.7
Total Energy Consumption MWh 240397
Total Indirect Energy Consumption MWh 148862.3

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2024
Water Consumption 2143151.2

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2024
Target Electricity Usage Reduction Percentage Compared to Last Year percent None
Target Energy Consumption Reduction Percentage Compared to Last Year percent None

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2024
Packaging Material Intensity (By Product Weight) Tonnes per ton of product 0.14
Packaging Materials Consumed Tonnes 268299.53

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2024
Number of Employees Aged Below 30 Persons 4028
Number of Employees in Mainland China Persons 6580
Number of Female Employees Persons 1770
Number of Male Employees Persons 4851
Number of Total Employees Persons 6621
Percentage of Employees Aged Below 30 Percent 60.85
Percentage of Female Employees Percent 26.72
Percentage of Male Employees Percent 73.28

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2024
Turnover Rate of Employees Aged Below 30 % 25.49
Turnover Rate of Employees in Mainland China % 23.59
Turnover Rate of Female Employees % 23.38
Turnover Rate of Male Employees % 23.52
Turnover Rate of Total Employees % 23.48

Lost days due to work injury.

Standard Indicator Unit 2024
Lost Days Due to Work-related Injuries days 1106

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2024
Percentage of Employees Trained % 100
Percentage of Trained Female Employees % 100
Percentage of Trained General Employees % 100
Percentage of Trained Male Employees % 100
Percentage of Trained Senior Management % 100

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2024
Average Training Hours (Female) Hour 10.33
Average Training Hours (General Staff) Hour 7.94
Average Training Hours (Male) Hour 8.89
Average Training Hours (Senior Management) Hour 21.29
Average Training Hours per Employee Hour 9.27

Number of suppliers by geographical region.

Standard Indicator Unit 2024
Number of Suppliers in Mainland China 2652
Number of Total Suppliers 2737

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Standard Indicator Unit 2024
Percentage of Critical Suppliers Covered by CSR Audit percent 18.44

Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.

Standard Indicator Unit 2024
Percentage of Suppliers Using Green Materials and Recycling Packaging % 64.67

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2024
Complaint Growth Rate % -15
Number of Products and Service Related Complaints Cases 15325
Total Number of Customer Complaints Cases 15325

Description of practices relating to observing and protecting intellectual property rights.

Standard Indicator Unit 2024
Number of Patents Granted items 30
Number of Patents Held items 144
Number of Trademark Registrations items 620

Description of quality assurance process and recall procedures.

Standard Indicator Unit 2024
Number of Training Employees on Quality and Safety people 43230

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Standard Indicator Unit
Percentage of Employees Anti-corruption Policies have been Communicated to percent

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2024
Number of Anti-corruption Training Session courses 18

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2024
Donations to Disaster Relief Contributions to Public Welfare RMB 1000000