2024 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Ammonia-Nitrogen Emissions | kg | 117.28 | 97 |
Hydrogen Sulfide Emissions | kg | 10.75 | 97 |
Nitrogen Oxides Emissions | kg | 889.04 | 97 |
Non-Methane Total Hydrocarbons and Particulate Matter Emissions | kg | 586.6 | 97 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2024 | 2028 | Report Pages |
---|---|---|---|---|
Greenhouse gas emission intensity (Scope I+Scope II) | Ton CO2e/ton product | 0.12 | 82 | |
Scope I emissions | Tonnes of CO2e | 18426.4 | 82 | |
Scope II emissions | Tonnes of CO2e | 72340.76 | 82 | |
Sulfur Dioxide Emissions | kg | 257.47 | 97 | |
Target: Scope 2 greenhouse gas emissions per ton of product reduction compared to 2023 (all production facilities) | percent | -3 | 83 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Hazardous Waste Weight | Tonnes | 4.92 | 100 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Non-hazardous Waste Density | Tonnes per ton of product | 0.03 | 100 |
Non-hazardous Waste Weight | Tonnes | 28102.78 | 100 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Indicator | Unit | 2023 | Report Pages |
---|---|---|---|
Percentage of hazardous waste disposed of by qualified third parties at all production facilities | % | 100% | 99 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Annual electricity generation from photovoltaic project at Guangxi production base | megawatt-hours | 2614 | 90 |
Direct Energy Consumption | MWh | 91534.7 | 91 |
Energy Consumption Intensity | MWh per ton of product | 0.32 | 91 |
Estimated annual power generation at Henan production base | megawatt-hours | 6000 | 90 |
Indirect Energy Consumption | MWh | 148862.3 | 91 |
Installed capacity of photovoltaic panels at Henan production base | megawatts | 5.99 | 90 |
Total Energy Consumption | MWh | 240397 | 91 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Water Consumption (Daka International Food, Group office buildings, self-operated stores of Mixue, self-operated stores of Lucky Cup) | m³ | 2143151.2 | 93 |
Water Consumption Intensity (all production facilities of Daka International Food) | m³ per ton of product | 2.86 | 93 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Electricity consumption per ton of product (target for 2024) | MWh per ton of product | 0.13 | 91 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Number of orders choosing 'No Packing Bag' by end of year | million | 186 | 96 |
Number of orders choosing 'No Packing Bag' during campaign | million | 25.26 | 96 |
Other Packaging Material Usage | Tonnes | 139419.37 | 95 |
Packaging Material Usage Intensity (all production facilities of Daka International Food) | Tonnes per ton of product | 0.14 | 95 |
Sustainable Packaging Material Usage | Tonnes | 128880.16 | 95 |
Total Packaging Material Usage | Tonnes | 268299.53 | 95 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Coverage of county-level administrative regions in China with delivery within 12 hours | percent | over 90% | 36 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Total number of employees | Persons | 6621 | 46 |
Total number of employees by age group: 31 years old and above | Persons | 2593 | 46 |
Total number of employees by age group: Age 30 and under | Persons | 4028 | 46 |
Total number of employees by gender: Female | Persons | 1770 | 46 |
Total number of employees by gender: Male | Persons | 4851 | 46 |
Total number of employees by region: Chinese Mainland | Persons | 6580 | 46 |
Total number of employees by region: Other regions | Persons | 41 | 46 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Employee turnover rate by age group - 31 years old and above | % | 20.14 | 47 |
Employee turnover rate by age group - Age 30 and under | % | 25.49 | 47 |
Employee turnover rate by gender - Female | % | 23.38 | 47 |
Employee turnover rate by gender - Male | % | 23.52 | 47 |
Employee turnover rate by region - Chinese Mainland | % | 23.59 | 47 |
Employee turnover rate by region - Hong Kong, Macau, and Taiwan regions | % | / | 47 |
Employee turnover rate by region - Other regions | % | 2.38 | 47 |
Total employee turnover rate | % | 23.48 | 47 |
Lost days due to work injury.
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Number of working days lost due to injury | days | 1106 | 50 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Number of food safety management training sessions conducted at company level | sessions | 61 | 32 |
Number of food safety training sessions conducted for store staff | sessions | 271 | 32 |
Number of mid-to-senior level managers participating in court observation activity at Daka International Food Henan production base | persons | 140 | 23 |
Number of online management training courses developed | courses | 18 | 39 |
Number of trainees in food safety training sessions for store staff | people | 50000 | 32 |
Percentage of employees trained | % | 100 | 53 |
Percentage of employees trained by gender - Female | % | 100 | 53 |
Percentage of employees trained by gender - Male | % | 100 | 53 |
Percentage of employees trained by management level - Management | % | 100 | 53 |
Percentage of employees trained by management level - Non-management | % | 100 | 53 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Average training hours of employees | Hour | 9.27 | 54 |
Average training hours of employees by gender: Female | Hour | 10.33 | 54 |
Average training hours of employees by gender: Male | Hour | 8.89 | 54 |
Average training hours of employees by management level: Management | Hour | 21.29 | 54 |
Average training hours of employees by management level: Non-management | Hour | 7.94 | 54 |
Number of person-times covered by food safety management training sessions at company level | person-times | 7000 | 32 |
Number of suppliers by geographical region.
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Number of suppliers | 家 | 2737 | 67 |
Number of suppliers by geographical region - Chinese Mainland | 家 | 2652 | 67 |
Number of suppliers by geographical region - Hong Kong, Macau, and Taiwan | 家 | 2 | 67 |
Number of suppliers by geographical region - Other countries and regions | 家 | 83 | 67 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Number of routine and surprise supplier audits conducted by Daka International Food | suppliers | 118 | 66 |
Number of supplier admission reviews completed by Daka International Food | suppliers | 640 | 66 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Number of 'Mixue' stores opened in partnership with China Post | stores | 13 | 36 |
Proportion of cardboard boxes made from recycled pulp (all production facilities of Daka International Food) | 64.67% | 95 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Coverage of high-frequency complaint issues by training courses | percent | over 90% | 36 |
Coverage of high-frequency customer complaint issues by training courses | % | over 90 | 39 |
Number of consumer complaints received regarding products and services | Cases | 15325 | 35 |
Reduction in service-related customer complaints | % | -15 | 39 |
Description of practices relating to observing and protecting intellectual property rights.
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Newly granted patents | items | 30 | 41 |
Newly registered trademarks | items | 620 | 41 |
Number of customer complaint handling management training sessions conducted | sessions | 20 | 39 |
Top 10 Most Influential Enterprises in Innovation (Food & Beverage Industry, 2024) – National Business Daily | enterprises | 10 | 8 |
Total patents held (year-end) | items | 144 | 41 |
Total trademarks held (year-end) | items | 3082 | 41 |
Description of quality assurance process and recall procedures.
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Number of people who obtained ISO 22000 Food Safety Management System Certification | people | 71 | 32 |
Number of people who obtained ISO 9001 Quality Management System Certificate | people | 58 | 32 |
Number of people who obtained professional competence certification of Food Safety Officer | people | 77 | 32 |
Number of people who passed the Food Safety Training Certificate assessment | people | 43230 | 32 |
Number of stores equipped with shared channels + coexisting scenarios model | stores | 25 | 36 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Business middle platform MLPS (Multi-Level Protection Scheme) certification level | Level | 3 | 42 |
Description of anti-corruption training provided to directors and staff.
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Anti-corruption training offered to board members | Yes | 22 | |
Number of online complaint handling training courses | courses | 18 | 36 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Recognition as 'Chief Lemon Ambassador' by Agricultural and Rural Committee of Tongnan District, Chongqing | Yes | 68 | |
Top 100 Restaurant Brands of 2024 by Brand Influence – Hongcanwang & Hongcan Industrial Research Institute | brands | 100 | 8 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
Donation to Ding'an for post-disaster reconstruction | RMB | 1000000 | 77 |
Emergency supplies donated to Ding'an: cases of instant noodles | cases | 400 | 77 |
Emergency supplies donated to Ding'an: cases of mineral water | cases | 500 | 77 |
Planned annual donations to Ding'an County Education Foundation (years) | years | 5 | 77 |
The types of emissions and respective emissions data.
Standard Indicator | Unit | 2024 |
---|---|---|
Airborne Particulate Matter (PM) Emissions | kg | 586.6 |
NOₓ Emissions | kg | 889.04 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2024 |
---|---|---|
Direct GHG Emissions (Scope 1) | tonnes of CO2e | 18426.4 |
Indirect Energy Emissions (Scope 2) | tonnes of CO2e | 72340.76 |
Scope 2 GHG Emissions Intensity (By Product Volume) | tonnes of CO2e per ton of product | 0.1 |
Total GHG Emissions | tonnes of CO2e | 90767.16 |
Total GHG Emissions Intensity (By Product Volume) | tonnes of CO2e per ton of product | 0.12 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2024 |
---|---|---|
Total Hazardous Waste | Tonnes | 4.92 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2024 |
---|---|---|
Non-Hazardous Waste Disposed | Tonnes | 28102.78 |
Total Non-Hazardous Waste Intensity (By Unit Product) | Tonnes per ton of product | 0.03 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2024 |
---|---|---|
Energy Consumption Intensity (By Unit Product) | MWh per ton of product | 0.32 |
Solar Energy | megawatt-hours | 8614 |
Total Direct Energy Consumption | MWh | 91534.7 |
Total Energy Consumption | MWh | 240397 |
Total Indirect Energy Consumption | MWh | 148862.3 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2024 |
---|---|---|
Water Consumption | m³ | 2143151.2 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2024 |
---|---|---|
Target Electricity Usage Reduction Percentage Compared to Last Year | percent | None |
Target Energy Consumption Reduction Percentage Compared to Last Year | percent | None |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Standard Indicator | Unit | 2024 |
---|---|---|
Packaging Material Intensity (By Product Weight) | Tonnes per ton of product | 0.14 |
Packaging Materials Consumed | Tonnes | 268299.53 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2024 |
---|---|---|
Number of Employees Aged Below 30 | Persons | 4028 |
Number of Employees in Mainland China | Persons | 6580 |
Number of Female Employees | Persons | 1770 |
Number of Male Employees | Persons | 4851 |
Number of Total Employees | Persons | 6621 |
Percentage of Employees Aged Below 30 | Percent | 60.85 |
Percentage of Female Employees | Percent | 26.72 |
Percentage of Male Employees | Percent | 73.28 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2024 |
---|---|---|
Turnover Rate of Employees Aged Below 30 | % | 25.49 |
Turnover Rate of Employees in Mainland China | % | 23.59 |
Turnover Rate of Female Employees | % | 23.38 |
Turnover Rate of Male Employees | % | 23.52 |
Turnover Rate of Total Employees | % | 23.48 |
Lost days due to work injury.
Standard Indicator | Unit | 2024 |
---|---|---|
Lost Days Due to Work-related Injuries | days | 1106 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2024 |
---|---|---|
Percentage of Employees Trained | % | 100 |
Percentage of Trained Female Employees | % | 100 |
Percentage of Trained General Employees | % | 100 |
Percentage of Trained Male Employees | % | 100 |
Percentage of Trained Senior Management | % | 100 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2024 |
---|---|---|
Average Training Hours (Female) | Hour | 10.33 |
Average Training Hours (General Staff) | Hour | 7.94 |
Average Training Hours (Male) | Hour | 8.89 |
Average Training Hours (Senior Management) | Hour | 21.29 |
Average Training Hours per Employee | Hour | 9.27 |
Number of suppliers by geographical region.
Standard Indicator | Unit | 2024 |
---|---|---|
Number of Suppliers in Mainland China | 家 | 2652 |
Number of Total Suppliers | 家 | 2737 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
Standard Indicator | Unit | 2024 |
---|---|---|
Percentage of Critical Suppliers Covered by CSR Audit | percent | 18.44 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
Standard Indicator | Unit | 2024 |
---|---|---|
Percentage of Suppliers Using Green Materials and Recycling Packaging | % | 64.67 |
Number of products and service related complaints received and how they are dealt with.
Standard Indicator | Unit | 2024 |
---|---|---|
Complaint Growth Rate | % | -15 |
Number of Products and Service Related Complaints | Cases | 15325 |
Total Number of Customer Complaints | Cases | 15325 |
Description of practices relating to observing and protecting intellectual property rights.
Standard Indicator | Unit | 2024 |
---|---|---|
Number of Patents Granted | items | 30 |
Number of Patents Held | items | 144 |
Number of Trademark Registrations | items | 620 |
Description of quality assurance process and recall procedures.
Standard Indicator | Unit | 2024 |
---|---|---|
Number of Training Employees on Quality and Safety | people | 43230 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
Standard Indicator | Unit |
---|---|
Percentage of Employees Anti-corruption Policies have been Communicated to | percent |
Description of anti-corruption training provided to directors and staff.
Standard Indicator | Unit | 2024 |
---|---|---|
Number of Anti-corruption Training Session | courses | 18 |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2024 |
---|---|---|
Donations to Disaster Relief Contributions to Public Welfare | RMB | 1000000 |