2024 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| GHG emissions intensity (by Revenue) | tCO2e/Million RMB | 1.35 | 1.31 | 1.33 | 69 |
| GHG emissions intensity (by Total office property area) | tCO2e/m² | 0.04 | 69 | ||
| Scope 1 GHG emissions | tCO2e | 6583.00 | 7452.59 | 8315.95 | 63, 69 |
| Scope 1 and Scope 2 GHG emissions intensity | tons CO2e/m² | 0.04 | 8 | ||
| Scope 2 GHG emissions | tCO2e | 8013.00 | 63, 69 | ||
| Scope 3 Category 6 Business travel | tCO2e | 5968.53 | 69 | ||
| Scope 3 Category 7 Employee commuting | tCO2e | 3734.55 | 69 | ||
| Scope 3 GHG emissions | tCO2e | 9703.07 | 63, 69 | ||
| Total GHG emissions (Scope 1, 2, 3) | tCO2e | 18019.02 | 69 | ||
| Year-on-year decrease in Scope 1 and Scope 2 GHG emissions intensity | % | 10.39 | 8 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Hazardous waste emissions intensity | kg/Million RMB | 0.09 | 0.05 | 70 |
| Other hazardous waste disposed | kg | 1.00 | 0.00 | 70 |
| Total amount of hazardous waste | kg | 523.09 | 302.68 | 69 |
| Waste batteries | kg | 86.08 | 84.00 | 69 |
| Waste lamps | kg | 110.49 | 152.00 | 69 |
| Waste paint and solvents disposed | kg | 159.00 | 0.00 | 70 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Food waste disposed | kg | 68300.00 | 60021.50 | 70 |
| Non-hazardous waste emissions intensity | kg/Million RMB | 117.03 | 86.62 | 70 |
| Renovation waste disposed | kg | 100.00 | 14.00 | 70 |
| Total amount of non-hazardous waste disposed | kg | 664615.00 | 541882.00 | 70 |
| Total amount of waste recycled | kg | 8229.00 | 9926.00 | 70 |
| Waste metals recycled | kg | 120.00 | 254.00 | 70 |
| Waste paperboard and cartons recycled | kg | 6828.00 | 8803.00 | 70 |
| Waste plastics recycled | kg | 624.00 | 840.00 | 70 |
| Waste printer cartridges disposed | kg | 211.44 | 66.68 | 70 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| GHG emissions reduced directly by emission reduction initiatives in Shenzhen Campus (Scope 1, 2, 3) | tons CO2e | 704.18 | 8 |
| Scope 1 and Scope 2 GHG emissions intensity (tCO2e per area used) for the Shenzhen campus, reduction compared to 2024 | % | 34 | 63 |
| Scope 1 and Scope 2 GHG emissions intensity (tCO2e per million revenue) for the Beijing, Shanghai, and Changsha campuses, reduction compared to 2024 | % | 19 | 63 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Domestic waste disposed | kg | 596100.00 | 480241.50 | 70 |
| Other non-hazardous waste disposed | kg | 86.00 | 0.00 | 70 |
| Scrapped equipment recycled | kg | 11.00 | 25.00 | 70 |
| Scrapped office supplies disposed | kg | 29.00 | 1605.00 | 70 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Direct energy consumption | MWh | 1247.77 | 69 | ||
| Electricity consumption intensity | MWh/m² | 0.08 | 8 | ||
| Electricity consumption intensity (by Revenue) | MWh/Million RMB | 2.23 | 2.19 | 2.39 | 69 |
| Electricity consumption intensity (by Total office property area) | MWh/m² | 0.08 | 69 | ||
| Energy consumption | MWh | 16148.80 | 69 | ||
| Energy consumption intensity (by Revenue) | MWh/Million RMB | 2.59 | 69 | ||
| Energy consumption intensity (by Total office property area) | MWh/m² | 0.09 | 69 | ||
| Gasoline consumption | Liter | 166230.29 | 155774.46 | 135172.80 | 69 |
| Indirect energy consumption | MWh | 14937.11 | 69 | ||
| Natural gas consumption | m³ | 5110.24 | 5475.20 | 69 | |
| Purchased grid electricity consumption | MWh | 10855.10 | 12447.60 | 14937.52 | 69 |
| Purchased heat consumption | GJ | 34.50 | 69 | ||
| Total office property area | m² | 119258.81 | 132340.50 | 185605.01 | 69 |
| Year-on-year decrease in electricity consumption intensity | % | 14.38 | 8 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Wastewater discharge | ton | 87440.90 | 72618.10 | 69 | |
| Water consumption | ton | 85377 | 96870 | 102531.98 | 69 |
| Water consumption intensity | tons/m² | 0.55 | 8 | ||
| Water consumption intensity (by Revenue) | ton/Million RMB | 17.55 | 17.06 | 16.39 | 69 |
| Water consumption intensity (by Total office property area) | ton/m² | 0.55 | 69 | ||
| Year-on-year decrease in water consumption intensity | % | 24.66 | 8 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of R&D personnel | Person | 4515 | 4265 | 73 | |
| Number of employees by age group: 30 to 50 years old | Person | 7246 | 7764 | 7640 | 71 |
| Number of employees by age group: Above 50 (excluding 50) | Person | 544 | 359 | 233 | 71 |
| Number of employees by age group: Under 30 (excluding 30) | Person | 4246 | 4225 | 4176 | 71 |
| Number of employees by education level: Associate degree and below | Person | 2022 | 1073 | 937 | 71 |
| Number of employees by education level: Bachelor's degree | Person | 8981 | 10218 | 10075 | 71 |
| Number of employees by education level: Master's degree and above | Person | 1033 | 1057 | 1137 | 71 |
| Number of employees by gender: Female | Person | 4247 | 4398 | 4308 | 71 |
| Number of employees by gender: Male | Person | 7789 | 7900 | 7841 | 71 |
| Number of employees by region: Hong Kong, Macao, and Taiwan | Person | 40 | 47 | 44 | 71 |
| Number of employees by region: Mainland China | Person | 11995 | 12021 | 12098 | 71 |
| Number of employees by region: Overseas | Person | 1 | 7 | 7 | 71 |
| Number of employees on parental leave or pending parental leave | Person | 147 | 227 | 296 | 72 |
| Number of employees that returned to work after parental leave | Person | 147 | 227 | 296 | 72 |
| Number of full-time employees | Person | 12036 | 12348 | 12149 | 71 |
| Number of new employees by age group: 30 to 50 years old | Person | 1081 | 823 | 607 | 71 |
| Number of new employees by age group: Above 50 (excluding 50) | Person | 4 | 4 | 7 | 71 |
| Number of new employees by age group: Under 30 (excluding 30) | Person | 1738 | 1519 | 1355 | 71 |
| Number of new employees by gender: Female | Person | 971 | 971 | 971 | 71 |
| Number of new employees by gender: Male | Person | 1852 | 1375 | 998 | 71 |
| Number of new employees by region: Hong Kong, Macao, and Taiwan | Person | 12 | 12 | 12 | 71 |
| Number of new employees by region: Mainland China | Person | 2809 | 2334 | 1953 | 71 |
| Number of new employees by region: Overseas | Person | 2 | 4 | 71 | |
| Number of outsourced employees (by dispatch) | Person | 455 | 396 | 71 | |
| Percentage of female directors | % | 28.6 | 8 | ||
| Total number of employees | Person | 12036 | 12348 | 12149 | 71 |
| Total number of new employees | Person | 2823 | 2346 | 1969 | 71 |
| Year-on-year increase in employee satisfaction rate | % | 1.41 | 8 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Employee turnover rate by age group: 30 to 50 years old | % | 13.68 | 12.74 | 14.30 | 71 |
| Employee turnover rate by age group: Above 50 (excluding 50) | % | 9.94 | 15.89 | 11.16 | 71 |
| Employee turnover rate by age group: Under 30 (excluding 30) | % | 24.80 | 23.92 | 24.76 | 71 |
| Employee turnover rate by gender: Female | % | 14.88 | 14.84 | 16.34 | 71 |
| Employee turnover rate by gender: Male | % | 17.26 | 14.43 | 18.67 | 71 |
| Employee turnover rate by region: Hong Kong, Macao, and Taiwan | % | 47.50 | 12.77 | 71 | |
| Employee turnover rate by region: Mainland China | % | 15.99 | 17.77 | 71 | |
| Percentage of open positions filled by internal candidates | % | 36.20 | 48.51 | 71 | |
| R&D headcount ratio | % | 36.56 | 35.11 | 73 | |
| Total employee turnover rate | % | 16.25 | 17.85 | 71 | |
| Voluntary employee turnover rate | % | 9.67 | 10.59 | 71 |
Lost days due to work injury.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Working days lost due to work-related injuries | Day | 29 | 25 | 72 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Employee physical examination coverage rate | % | 100 | 72 | ||
| Number of safety emergency drills | Time | 15 | 12 | 24 | 72 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Employee satisfaction | % | 89.45 | 88.45 | 87.08 | 72 |
| Employee satisfaction rate | % | 93.40 | 8 | ||
| Percentage of employees receiving regular performance goal setting, assessment, and feedback | % | 100 | 100 | 100 | 8, 72 |
| Percentage of employees receiving regular performance goal setting, assessment, and feedback (Female) | % | 100 | 100 | 100 | 72 |
| Percentage of employees receiving regular performance goal setting, assessment, and feedback (Junior Management) | % | 100 | 72 | ||
| Percentage of employees receiving regular performance goal setting, assessment, and feedback (Male) | % | 100 | 100 | 100 | 72 |
| Percentage of employees receiving regular performance goal setting, assessment, and feedback (Middle Management) | % | 100 | 72 | ||
| Percentage of employees receiving regular performance goal setting, assessment, and feedback (Non-management employee) | % | 100 | 72 | ||
| Percentage of employees receiving regular performance goal setting, assessment, and feedback (Senior Management) | % | 100 | 72 | ||
| Percentage of employees who received training | % | 100 | 100 | 100 | 71 |
| Percentage of employees who received training (Female) | % | 100 | 100 | 100 | 72 |
| Percentage of employees who received training (Junior Management) | % | 100 | 100 | 100 | 72 |
| Percentage of employees who received training (Male) | % | 100 | 100 | 100 | 72 |
| Percentage of employees who received training (Middle Management) | % | 100 | 100 | 100 | 72 |
| Percentage of employees who received training (Non-management employee) | % | 100 | 100 | 100 | 72 |
| Percentage of employees who received training (Senior Management) | % | 100 | 100 | 100 | 72 |
| Total R&D investment | RMB100 million | 14.58 | 15.10 | 15.16 | 73 |
| Total number of employees trained | Person | 12573 | 13032 | 15069 | 71 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Average amount spent per employee on training | RMB1000 | 0.85 | 0.85 | 0.86 | 71 |
| Average training hours (Female) | Hour | 10.75 | 16.20 | 28.44 | 72 |
| Average training hours (Junior Management) | Hour | 28 | 72 | ||
| Average training hours (Male) | Hour | 11.90 | 16.20 | 28.44 | 72 |
| Average training hours (Middle Management) | Hour | 30 | 72 | ||
| Average training hours (Non-management employee) | Hour | 28 | 72 | ||
| Average training hours (Senior Management) | Hour | 5 | 72 | ||
| Average training hours per employee | Hour, hours | 16.80 | 16.20 | 35.28 | 8, 71 |
| Profit per employee | RMB1000 | 11.69 | 71 | ||
| R&D / Revenue ratio | % | 29.97 | 26.59 | 24.23 | 73 |
| Total training hours | Hour | 202000 | 211245 | 428473 | 71 |
| Year-on-year increase in average training hours per employee | % | 75.56 | 8 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of 1st-tier suppliers | NO. | 1183 | 72 | ||
| Number of significant suppliers | NO. | 149 | 72 | ||
| Number of suppliers by region (Chinese suppliers) | NO. | 348 | 459 | 1182 | 72 |
| Number of suppliers by region (Overseas suppliers) | NO. | 1 | 72 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Number of suppliers who have signed the CSR Code of Conduct for Suppliers or relevant guidelines | NO. | 459 | 1183 | 72 |
| Number of suppliers who have signed the Letter of Commitment to Anti-Corruption Cooperation | NO. | 182 | 1183 | 72 |
| Proportion of suppliers who have signed the Letter of Commitment to Anti-Corruption Cooperation | % | 100 | 8 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of quality incidents identified | NO. | 9 | 9 | 7 | 72 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Average satisfaction across all touchpoints of the user journey | % | 95.00 | 95.00 | 93.40 | 72 |
| Customer issue resolution rate | % | 97.00 | 99.50 | 99.50 | 72 |
| Number of valid customer complaints | Cases | 393 | 217 | 123 | 72 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Cumulative number of granted patents | patent | 893 | 946 | 1093 | 73 |
| Cumulative number of patent applications | patent | 2053 | 2045 | 2021 | 73 |
| Cumulative number of software copyrights obtained | patent | 1076 | 1075 | 1236 | 73 |
| Number of new patent applications | patent | 278 | 152 | 216 | 73 |
| Number of new patents granted | patent, patents | 112 | 53 | 147 | 8, 73 |
| Number of new software copyright applications | patent | 161 | 154 | 184 | 73 |
| Number of new software copyrights obtained | patent, patents | 161 | 154 | 161 | 8, 73 |
| Year-on-year increase in number of new patents granted | % | 177.36 | 8 | ||
| Year-on-year increase in number of new software copyrights obtained | % | 4.55 | 8 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Organizational coverage rate of regular operational audits or special audits | % | 100 | 100 | 100 | 73 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of directors receiving anti-corruption training | Person | 7 | 7 | 7 | 73 |
| Number of employees receiving anti-corruption training | Person | 4283 | 12553 | 12149 | 73 |
| Percentage of directors receiving anti-corruption training | % | 100 | 100 | 100 | 8, 73 |
| Percentage of independent non-executive directors | % | 42.9 | 8 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Total resources invested in focus areas - Culture | RMB10000 | 25.25 | 73 |
| Total resources invested in focus areas - Education | RMB10000 | 231.17 | 73 |
| Total resources invested in focus areas - Environmental issues | RMB10000 | 7446.39 | 73 |
| Total resources invested in focus areas - Others | RMB10000 | 0.20 | 73 |
| Total resources invested in focus areas - Sports | RMB10000 | 0.57 | 73 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Revenue | RMB Million | 4865.77 | 5679.07 | 6255.68 | 69 |
| Total charitable donations and community investment | RMB10000 | 182.46 | 1300.00 | 1003.58 | 73 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 6583 | 7452.59 | 8315.95 |
| Indirect Energy Emissions (Scope 2) | tCO2e | 8013 | ||
| Scope 3 GHG Emissions (Business Travel) | tCO2e | 5968.53 | ||
| Scope 3 GHG Emissions (Employee Commuting) | tCO2e | 3734.55 | ||
| Total GHG Emissions | tCO2e | 18019.02 | ||
| Total GHG Emissions Intensity (By Area) | tCO2e/m² | 0.04 | ||
| Total GHG Emissions Intensity (By Revenue) | tCO2e/Million RMB | 1.35 | 1.31 | 1.33 |
| Total Other Indirect Energy Emissions (Scope 3) | tCO2e | 9703.07 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Hazardous Waste (Used Batteries) | kg | 86.08 | 84 |
| Total Hazardous Waste | kg | 523.09 | 302.68 |
| Total Hazardous Waste Intensity (By Revenue) | kg/Million RMB | 0.09 | 0.05 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Non-Hazardous Waste (Construction Waste) | kg | 100 | 14 |
| Non-Hazardous Waste (Domestic Waste) | kg | 596100 | 480241.5 |
| Non-Hazardous Waste (Kitchen Waste) | kg | 68300 | 60021.5 |
| Non-Hazardous Waste Disposed | kg | 664615 | 541882 |
| Non-Hazardous Waste Recycled | kg | 8229 | 9926 |
| Total Non-Hazardous Waste Intensity (By Revenue) | kg/Million RMB | 117.03 | 86.62 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| GHG Emissions Reduction Compared to Last Year | tons CO2e | 704.18 |
| Reduction in GHG Intensity Compared to Last Year (By Area) | % | 34 |
| Reduction in GHG Intensity Compared to Last Year (By Revenue) | % | 19 |
| Scope 1 and 2 Emissions Reduction Compared to Last Year | tCO2e | 92.93 |
| Scope 1 and 2 Emissions Reduction Percentage Compared to Last Year | % | 34 |
| Scope 3 Emissions Reduction Compared to Last Year | tCO2e | 611.24 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year | % | None | -98.1 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Energy Consumption Intensity (By Area) | MWh/m² | 0.09 | ||
| Energy Consumption Intensity (By Revenue) | MWh/Million RMB | 2.59 | ||
| Gasoline Consumption | Liter | 166230.29 | 155774.46 | 135172.8 |
| Grid Electricity Consumption | MWh | 10855.1 | 12447.6 | 14937.52 |
| Grid Purchased Electricity Intensity (By Area) | MWh/m² | 0.08 | ||
| Grid Purchased Electricity Intensity (By Revenue) | MWh/Million RMB | 2.23 | 2.19 | 2.39 |
| Natural Gas Consumption | m³ | 5110.24 | 5475.2 | |
| Purchased Electricity | MWh | 10855.1 | 12447.6 | 14937.52 |
| Purchased Heating | GJ | 34.5 | ||
| Total Direct Energy Consumption | MWh | 1247.77 | ||
| Total Energy Consumption | MWh | 16148.8 | ||
| Total Indirect Energy Consumption | MWh | 14937.11 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Total Wastewater Discharge | ton | 87440.9 | 72618.1 | |
| Water Consumption | ton | 85377 | 96870 | 102531.98 |
| Water Consumption Intensity (By Revenue) | ton/Million RMB | 17.55 | 17.06 | 16.39 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Bachelor's Degree Employees | Person | 8981 | 10218 | 10075 |
| Number of Below Junior College Employees | Person | 2022 | 1073 | 937 |
| Number of Contractors | Person | 455 | 396 | |
| Number of Employees Aged 30-50 | Person | 7246 | 7764 | 7640 |
| Number of Employees Aged Above 50 | Person | 544 | 359 | 233 |
| Number of Employees Aged Below 30 | Person | 4246 | 4225 | 4176 |
| Number of Employees in Hong Kong | Person | 40 | 47 | 44 |
| Number of Employees in Mainland China | Person | 11995 | 12021 | 12098 |
| Number of Employees in Overseas | Person | 1 | 7 | 7 |
| Number of Female Employees | Person | 4247 | 4398 | 4308 |
| Number of Full-time Employees | Person | 12036 | 12348 | 12149 |
| Number of Male Employees | Person | 7789 | 7900 | 7841 |
| Number of Master's Degree Employees | Person | 1033 | 1057 | 1137 |
| Number of New Employees | Person | 2823 | 2346 | 1969 |
| Number of New Employees (Above 50) | Person | 4 | 4 | 7 |
| Number of New Employees (Aged 30-50) | Person | 1081 | 823 | 607 |
| Number of New Employees (Aged Below 30) | Person | 1738 | 1519 | 1355 |
| Number of New Employees (Female) | Person | 971 | 971 | 971 |
| Number of New Employees (Hong Kong) | Person | 12 | 12 | 12 |
| Number of New Employees (Mainland China) | Person | 2809 | 2334 | 1953 |
| Number of New Employees (Male) | Person | 1852 | 1375 | 998 |
| Number of New Employees (Overseas) | Person | 2 | 4 | |
| Number of Total Employees | Person | 12036 | 12348 | 12149 |
| Percentage of Bachelor's Degree Employees | % | 74.62 | 82.75 | 82.98 |
| Percentage of Below Junior College Employees | % | 16.8 | 8.69 | 7.71 |
| Percentage of Employees Aged 30-50 | % | 60.23 | 62.89 | 62.92 |
| Percentage of Employees Aged Above 50 | % | 4.52 | 2.91 | 1.92 |
| Percentage of Employees Aged Below 30 | % | 35.29 | 34.23 | 34.38 |
| Percentage of Employees in Hong Kong | % | 0.33 | 0.38 | 0.36 |
| Percentage of Employees in Mainland China | % | 99.66 | 97.35 | 99.58 |
| Percentage of Employees in Overseas | % | 0.01 | 0.06 | 0.06 |
| Percentage of Female Employees | % | 35.28 | 35.62 | 35.45 |
| Percentage of Full-time Employees | % | 100 | 100 | 100 |
| Percentage of Male Employees | % | 64.72 | 63.98 | 64.55 |
| Percentage of Master's Degree Employees | % | 8.58 | 8.56 | 9.36 |
| Percentage of New Employees | % | 23.46 | 19.01 | 16.21 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 13.68 | 12.74 | 14.3 |
| Turnover Rate of Employees Aged Above 50 | % | 9.94 | 15.89 | 11.16 |
| Turnover Rate of Employees Aged Below 30 | % | 24.8 | 23.92 | 24.76 |
| Turnover Rate of Employees in Hong Kong | % | 47.5 | 12.77 | |
| Turnover Rate of Employees in Mainland China | % | 15.99 | 17.77 | |
| Turnover Rate of Female Employees | % | 14.88 | 14.84 | 16.34 |
| Turnover Rate of Male Employees | % | 17.26 | 14.43 | 18.67 |
| Turnover Rate of Total Employees | % | 16.81 | 16.25 | 17.85 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Lost Days Due to Work-related Injuries | Day | 29 | 25 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Health Check Coverage for Employees | % | 100 | ||
| Number of Production Safety Emergency Drills | Time | 15 | 12 | 24 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 100 | 100 | 100 |
| Percentage of Trained Female Employees | % | 100 | 100 | 100 |
| Percentage of Trained General Employees | % | 100 | 100 | 100 |
| Percentage of Trained Male Employees | % | 100 | 100 | 100 |
| Percentage of Trained Middle Management | % | 100 | 100 | 100 |
| Percentage of Trained Senior Management | % | 100 | 100 | 100 |
| Total Cost of Training | None | None | None |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Average Training Hours (Female) | Hour | 10.75 | 16.2 | 28.44 |
| Average Training Hours (General Staff) | Hour | 28 | ||
| Average Training Hours (Male) | Hour | 11.9 | 16.2 | 28.44 |
| Average Training Hours (Middle Management) | Hour | 30 | ||
| Average Training Hours (Senior Management) | Hour | 5 | ||
| Average Training Hours per Employee | Hour | 16.8 | 16.2 | 35.28 |
| Total Training Hours | Hour | 202000 | 211245 | 428473 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Suppliers in Mainland China | NO. | 348 | 459 | 1182 |
| Number of Suppliers in Overseas | NO. | 1 | ||
| Number of Total Suppliers | NO. | 1183 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Number of Suppliers Signing Social Responsibility Code | NO. | 459 | 1183 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Total Number of Customer Complaints | Cases | 393 | 217 | 123 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Accumulative Number of Patent Applications | patent | 2053 | 2045 | 2021 |
| Accumulative Number of Patents Granted | patent | 893 | 946 | 1093 |
| Number of New Patent Applications | patent | 278 | 152 | 216 |
| Number of Patents Granted | patent | 112 | 53 | 147 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Anti-corruption Training Coverage among Directors and Management | % | 100 | 100 | 100 |
| Number of Directors and Management Attendance for Anti-corruption Training | Person | 7 | 7 | 7 |
| Number of General Employees Attendance for Anti-corruption Training | Person | 4283 | 12553 | 12149 |
| Number of People Participated in Ethical Standards and Anti-corruption Training | Person | 4290 | 12560 | 12156 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Total Social Investment | RMB | 18246000 | 130000000 | 10035800 |