ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2024

Year: 2024
Published: 2025-04-23
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2025 Report Pages
Sewage emission per tonne of linen yarn produced Cubic Meters 105 97
Solid waste emission per tonne of linen yarn produced Kilogram 140 97

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 2023 2024 2025 Report Pages
CH4 emissions kg 1307 1451 1625 1500 1538 105
CO2 Equivalent - Scope 1: Direct emissions tonnes 8365 8152 8200 7642 7101 105
CO2 Equivalent - Scope 2: Indirect emissions tonnes 106789 120507 136555 125914 130360 105
CO2 Equivalent - Total tonnes 115153 128659 144756 133556 137461 105
CO2 emissions tonnes 114613 128051 144067 132921 136805 105
GHG Emission Intensity - Electricity (tonnes of CO2 equivalent per tonne of yarn) tonnes CO2e/tonne yarn 5.38 5.19 5.37 5.5 5.83 106
GHG Emission Intensity - Natural gas (tonnes of CO2 equivalent per tonne of yarn) tonnes CO2e/tonne yarn 1 0.78 0.76 0.87 0.82 106
GHG Emission Intensity - Steam (tonnes of CO2 equivalent per tonne of yarn) tonnes CO2e/tonne yarn 2.02 1.77 2.21 2.03 1.87 106
Greenhouse gas emission per tonne of linen yarn produced Tonnes of CO₂ equivalent 6.4 97
N2O emissions kg 1656 1864 2111 1946 2011 105
Overall GHG Emission Intensity (tonnes of CO2 equivalent per tonne of yarn) tonnes CO2e/tonne yarn 6.89 6.45 6.67 6.78 7.02 106

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 2023 2024 Report Pages
Total Sludge (tonnes) tonnes 2425 2744 4282 4881 4802 104

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 2023 2024 Report Pages
Sewage discharged per tonne of yarn produced tonnes 125 107 112 104 82 103
Sludge per tonne of yarn produced (Kg) kg 145 137 197 248 245 104

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2022-01-01 to 2023-11-08 Report Pages
Greenhouse gas emission reduction (carbon neutrality achievement) tons of CO2 equivalent 120312.5 76

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 2023 2024 2025 Report Pages
Electricity consumption (kWh) kWh 114057276 131421765 147818306 137488813 145059956 98
Electricity consumption per tonne of linen yarn produced kWh 6400 97
Electricity used per tonne of yarn produced kWh 6828 6585 6811 6999 7398 99
Natural gas consumption (cubic metres) cubic metres 3864953 3766793 3789013 3531197 3281022 98
Natural gas used per tonne of yarn produced (Zhejiang Jinyuan and Heilongjiang Kingdom only) cubic metres 463 362 353 401 379 102
PV as % of total electricity used 4.3% 3.8% 3.6% 3.8% 3.5% 99
PV solar energy kWh 4887467 5003557 5394157 5286156 5115849 99
PV solar energy as % of total electricity consumption % 4.3% 3.8% 3.6% 3.8% 3.5% 71
Power consumption per tonne of yarn kWh 5764 6129 6117 6549 6997 99
Steam consumption (tonnes) tonnes 43218 43301 51926 44900 41007 98
Steam used per tonne of yarn produced (Jiangsu Jinyuan and Zhejiang Kingdom only) tonnes 5.2 4.5 5.6 5.2 4.8 101
Total PV power consumption kWh 4887467 5003557 5394517 5286156 5115849 71
Total electricity used (including PV solar energy) kWh 114057276 131421765 147818306 137488813 145059956 99
Total natural gas used cubic metres 3864953 3766793 3789013 3531197 3281022 102
Total power consumption kWh 20081340 23910480 22674870 21421670 23585870 99
Total steam used tonnes 43218 43301 51296 44900 41007 101

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2020 2021 2022 2023 2024 2025 Report Pages
Tap Water used tonnes 2001435 2141474 2096906 2072012 1838110 100
Total sewage discharged cubic meters 2091628 2142305 2424678 2048629 1609106 103
Total water used tonnes 2473360 2532516 2696912 2531895 2159132 100
Underground Water used tonnes 471925 391042 600060 459883 321202 100
Water consumption (tonnes) tonnes 2473360 2532516 2696612 2531895 2159132 98
Water consumption per tonne of linen yarn produced Tonne 120 97
Water used per tonne of yarn produced tonnes 148 127 124 129 110 100

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2017 2025 Report Pages
Annual electricity savings from replacing 116 motors in Zhejiang Jinyuan kWh 90000 84
Annual electricity savings from replacing three transformers in Zhejiang Jinyuan kWh 35100 84
Daily natural gas savings from waste heat recycling energy saver on pipelines of two natural gas boilers in Heilongjiang Kingdom cubic meters per day 6.35 84
Percentage of natural gas saved by waste heat recycling energy saver in Heilongjiang Kingdom 7% 84
Reduction in power consumption from replacing coal-fired steam boilers with natural gas steam boilers in Zhejiang Jinyuan kWh per year 390000 74
Reduction in power costs from replacing coal-fired steam boilers with natural gas steam boilers in Zhejiang Jinyuan RMB per year 312000 74

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2020 2021 2022 2023 2024 Report Pages
Average number of employees 3702 118
Headcount % (Ethiopia Kingdom, Female) 26% 117
Headcount % (Ethiopia Kingdom, Male) 6% 117
Headcount % (Heilongjiang Kingdom, Female) 6% 117
Headcount % (Heilongjiang Kingdom, Male) 8% 117
Headcount % (Jiangsu Jinyuan, Female) 11% 117
Headcount % (Jiangsu Jinyuan, Male) 7% 117
Headcount % (Other locations, Female) 0% 117
Headcount % (Other locations, Male) 1% 117
Headcount % (Total) 100% 117
Headcount % (Zhejiang Jinyuan, Female) 14% 117
Headcount % (Zhejiang Jinyuan, Male) 11% 117
Headcount % (Zhejiang Kingdom, Female) 6% 117
Headcount % (Zhejiang Kingdom, Male) 5% 117
Headcount (Ethiopia Kingdom, Female) 949 117
Headcount (Ethiopia Kingdom, Male) 216 117
Headcount (Heilongjiang Kingdom, Female) 215 117
Headcount (Heilongjiang Kingdom, Male) 288 117
Headcount (Jiangsu Jinyuan, Female) 398 117
Headcount (Jiangsu Jinyuan, Male) 276 117
Headcount (Other locations, Female) 27 117
Headcount (Other locations, Male) 51 117
Headcount (Total) 3703 117
Headcount (Zhejiang Jinyuan, Female) 516 117
Headcount (Zhejiang Jinyuan, Male) 425 117
Headcount (Zhejiang Kingdom, Female) 225 117
Headcount (Zhejiang Kingdom, Male) 173 117
Headcount at the beginning of the year (Total) persons 3700 119
Headcount at the end of the year (Total) persons 3703 119
Number of applicants for maternity leave 13 6 5 8 5 114
Number of employees employees 3703 17
Number of employees (including production, research and development, and management teams) employees 3703 110
Number of employees who have returned to work after maternity leave 11 4 4 4 2 114
Number of hirings (Total) persons 671 119
Percentage of employees aged 30 or below % 38 110
Percentage of employees aged 31 to 50 % 37 110
Percentage of female staff % 62 110
Ratio of annual total compensation for highest-paid individual to median annual total compensation for all employees (excluding highest-paid individual) times 4.5 110

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2020 2021 2022 2023 2024 Report Pages
Employee entry ratio 18.12% 118
Employee exit ratio 18.04% 118
Employee turnover rate (30 to 50 years old) % 4 119
Employee turnover rate (50 years old or above) % 2 119
Employee turnover rate (Below 30 years old) % 12 119
Number of employees who should return to work after maternity leave 11 4 4 5 3 114
Number of exits (Total) persons 668 119
Return rate of employees who took maternity leave 100% 100% 100% 80% 100% 114
Staff turnover rate (Entry) % 14.21 16.21 17.88 15.69 18.12 119
Staff turnover rate (Exit) % 22.47 43.62 24.95 25.62 18.04 119

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2022 2023 2024 Report Pages
Accidents inside the production bases (Heilongjiang Kingdom, Female) cases 1 120
Accidents inside the production bases (Heilongjiang Kingdom, Male) cases 2 120
Accidents inside the production bases (Jiangsu Jinyuan, Female) cases 2 120
Accidents inside the production bases (Jiangsu Jinyuan, Male) cases 3 120
Accidents inside the production bases (Zhejiang Jinyuan, Female) cases 2 120
Accidents inside the production bases (Zhejiang Jinyuan, Male) cases 7 120
Accidents inside the production bases (Zhejiang Kingdom, Female) cases 2 120
Accidents inside the production bases (Zhejiang Kingdom, Male) cases 2 120
Number of work related injury cases - Ethiopia Kingdom cases 1 121
Number of work related injury cases - Heilongjiang Kingdom cases 2 121
Number of work related injury cases - Jiangsu Jinyuan cases 5 121
Number of work related injury cases - Overall cases 21 121
Number of work related injury cases - Zhejiang Jinyuan cases 9 121
Number of work related injury cases - Zhejiang Kingdom cases 4 121
Number of work-related fatality (all locations, total) 1 120
Number of work-related injuries (all locations, total) cases 19 21 120
Work-related injury frequency (cases per 1 million working hours, all locations) cases per 1 million working hours 2.09 2.45 120
Work-related injury frequency per million work hours - Ethiopia Kingdom times 0.29 121
Work-related injury frequency per million work hours - Heilongjiang Kingdom times 1.81 121
Work-related injury frequency per million work hours - Jiangsu Jinyuan times 2.97 121
Work-related injury frequency per million work hours - Overall times 2.45 121
Work-related injury frequency per million work hours - Zhejiang Jinyuan times 4.33 121
Work-related injury frequency per million work hours - Zhejiang Kingdom times 4.4 121

Lost days due to work injury.

Indicator Unit 2024 Report Pages
Lost day rate (LDR) - Ethiopia Kingdom 0.07% 121
Lost day rate (LDR) - Heilongjiang Kingdom 0.22% 121
Lost day rate (LDR) - Jiangsu Jinyuan 0.22% 121
Lost day rate (LDR) - Overall 0.18% 121
Lost day rate (LDR) - Zhejiang Jinyuan 0.23% 121
Lost day rate (LDR) - Zhejiang Kingdom 0.25% 121
Lost days - Ethiopia Kingdom days 240 121
Lost days - Heilongjiang Kingdom days 310 121
Lost days - Jiangsu Jinyuan days 473 121
Lost days - Overall days 1897 121
Lost days - Zhejiang Jinyuan days 591 121
Lost days - Zhejiang Kingdom days 283 121

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2024 Report Pages
Health Talk participants persons 919 113
Health Talk participants (female) persons 609 113
Health Talk participants (male) persons 310 113
Occupational disease health assessment participants persons 1372 113
Occupational disease health assessment participants (female) persons 733 113
Occupational disease health assessment participants (male) persons 594 113
Pre-employment health assessment participants persons 683 113
Pre-employment health assessment participants (female) persons 392 113
Pre-employment health assessment participants (male) persons 291 113

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2024 Report Pages
Employees received training % (Management) 5% 118
Employees received training % (Non-management) 95% 118

The average training hours completed per employee by gender and employee category.

Indicator Unit 2024 Report Pages
Average training hours of each staff (Ethiopia Kingdom, Female) hours 17 117
Average training hours of each staff (Ethiopia Kingdom, Male) hours 19 117
Average training hours of each staff (Heilongjiang Kingdom, Female) hours 20 117
Average training hours of each staff (Heilongjiang Kingdom, Male) hours 19 117
Average training hours of each staff (Jiangsu Jinyuan, Female) hours 20 117
Average training hours of each staff (Jiangsu Jinyuan, Male) hours 19 117
Average training hours of each staff (Management) hours 20 118
Average training hours of each staff (Non-management) hours 19 118
Average training hours of each staff (Other locations, Female) hours 19 117
Average training hours of each staff (Other locations, Male) hours 20 117
Average training hours of each staff (Total) hours 19 117
Average training hours of each staff (Zhejiang Jinyuan, Female) hours 19 117
Average training hours of each staff (Zhejiang Jinyuan, Male) hours 19 117
Average training hours of each staff (Zhejiang Kingdom, Female) hours 18 117
Average training hours of each staff (Zhejiang Kingdom, Male) hours 16 117
Number of employees who received training (Management) 202 118
Number of employees who received training (Non-management) 3501 118
Total training hours (Ethiopia Kingdom, Female) hours 17197 117
Total training hours (Ethiopia Kingdom, Male) hours 4120 117
Total training hours (Heilongjiang Kingdom, Female) hours 4102 117
Total training hours (Heilongjiang Kingdom, Male) hours 5472 117
Total training hours (Jiangsu Jinyuan, Female) hours 7960 117
Total training hours (Jiangsu Jinyuan, Male) hours 5244 117
Total training hours (Management) hours 4040 118
Total training hours (Non-management) hours 66334 118
Total training hours (Other locations, Female) hours 519 117
Total training hours (Other locations, Male) hours 1017 117
Total training hours (Total) hours 70328 117
Total training hours (Zhejiang Jinyuan, Female) hours 9804 117
Total training hours (Zhejiang Jinyuan, Male) hours 8075 117
Total training hours (Zhejiang Kingdom, Female) hours 4050 117
Total training hours (Zhejiang Kingdom, Male) hours 2768 117
Total work time - Ethiopia Kingdom days 347946 121
Total work time - Heilongjiang Kingdom days 137856 121
Total work time - Jiangsu Jinyuan days 210587 121
Total work time - Overall days 1069495 121
Total work time - Zhejiang Jinyuan days 259520 121
Total work time - Zhejiang Kingdom days 113856 121
Training fee for management personnel and key technical personnel RMB 790000 118

Number of suppliers by geographical region.

Indicator Unit 2024 Report Pages
Share of China’s pure linen yarn exports by volume percent over 40 17

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2020 2021 2022 2023 2024 Report Pages
Inclusion of Heilongjiang Kingdom in 2022 ESG Report 8
Inclusion of Heilongjiang Kingdom in 2023 ESG Report 8
Inclusion of Heilongjiang Kingdom in 2024 ESG Report 8
Inclusion of Jiangsu Jinyuan in 2020 ESG Report 8
Inclusion of Jiangsu Jinyuan in 2021 ESG Report 8
Inclusion of Jiangsu Jinyuan in 2022 ESG Report 8
Inclusion of Jiangsu Jinyuan in 2023 ESG Report 8
Inclusion of Jiangsu Jinyuan in 2024 ESG Report 8
Inclusion of Zhejiang Jinyuan in 2020 ESG Report 8
Inclusion of Zhejiang Jinyuan in 2021 ESG Report 8
Inclusion of Zhejiang Jinyuan in 2022 ESG Report 8
Inclusion of Zhejiang Jinyuan in 2023 ESG Report 8
Inclusion of Zhejiang Jinyuan in 2024 ESG Report 8
Inclusion of Zhejiang Kingdom in 2020 ESG Report 8
Inclusion of Zhejiang Kingdom in 2021 ESG Report 8
Inclusion of Zhejiang Kingdom in 2022 ESG Report 8
Inclusion of Zhejiang Kingdom in 2023 ESG Report 8
Inclusion of Zhejiang Kingdom in 2024 ESG Report 8

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2024 Report Pages
Delivery Amount reliability customer satisfaction average rating 4.53 64
Delivery Timeliness customer satisfaction average rating 4.57 64
Product Quality customer satisfaction average rating 4.4 64

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 Report Pages
Delivery Speed of invoicing customer satisfaction average rating 4.53 64
Handling of Complaints Effectiveness customer satisfaction average rating 4.27 64
Handling of Complaints Reaction time customer satisfaction average rating 4.37 64
Product Offerings customer satisfaction average rating 4.47 64
Product Packaging customer satisfaction average rating 4.73 64
Product Pricing customer satisfaction average rating 3.7 64
Satisfaction Value (SV) of key customers 4.18 4.43 4.52 4.5 4.6 4.54 4.55 4.53 4.58 4.55 4.45 63
Services After-sale services customer satisfaction average rating 4.57 64
Services Order follow-up and communication customer satisfaction average rating 4.7 64
Services Other services customer satisfaction average rating 4.53 64

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2020 2021 2022 2023 2024 Report Pages
Inclusion of Ethiopia Kingdom in 2020 ESG Report n/a不適用 8
Inclusion of Ethiopia Kingdom in 2021 ESG Report X 8
Inclusion of Ethiopia Kingdom in 2022 ESG Report 8
Inclusion of Ethiopia Kingdom in 2023 ESG Report 8
Inclusion of Ethiopia Kingdom in 2024 ESG Report 8
Inclusion of Heilongjiang Kingdom in 2020 ESG Report 8
Inclusion of Heilongjiang Kingdom in 2021 ESG Report 8
Overall Satisfaction Value (SV) of 30 major customers 4.45 64

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022 2023 2024 2025
Direct GHG Emissions (Scope 1) tonnes CO2e 8365 8152 8200 7642 7101
Indirect Energy Emissions (Scope 2) tonnes CO2e 106789 120507 136555 125914 130360
Total GHG Emissions tonnes CO2e 115153 128659 144756 133556 137461
Total GHG Emissions Intensity (By Product Volume) tonnes CO2e/tonne yarn 6.89 6.45 6.67 6.78 7.02 6.4

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022 2023 2024
Total Hazardous Waste tonnes 2425 2744 4282 4881 4802

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022 2023 2024
Total Non-Hazardous Waste Intensity (By Unit Product) kg/tonne 145 137 197 248 245

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022-2023
GHG Emissions Reduction Compared to Last Year tons of CO2 equivalent 120312.5

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022 2023 2024 2025
Natural Gas Consumption cubic metres 3864953 3766793 3789013 3531197 3281022
Percentage of Renewable Energy Consumption % 4.3 3.8 3.6 3.8 3.5
Purchased Electricity kWh 114057276 131421765 147818306 137488813 145059956
Purchased Steam tonnes 43218 43301 51926 44900 41007
Renewable Energy Consumption kWh 4887467 5003557 5394157 5286156 5115849
Solar Energy kWh 4887467 5003557 5394157 5286156 5115849
Total Electricity Consumption Intensity (By Product Weight) kWh 6828 6585 6811 6999 7398 6400
Total Electricity Consumption Intensity (By Unit Product) kWh 6828 6585 6811 6999 7398 6400
Total Indirect Energy Consumption kWh 114057276 131421765 147818306 137488813 145059956
Total Non-Renewable Fuel Consumption cubic metres 3864953 3766793 3789013 3531197 3281022

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2020 2021 2022 2023 2024
Groundwater Withdrawal tonnes 471925 391042 600060 459883 321202
Municipal Water Consumption tonnes 2001435 2141474 2096906 2072012 1838110
Total Wastewater Discharge cubic meters 2091628 2142305 2424678 2048629 1609106
Total Water Withdrawal tonnes 2473360 2532516 2696912 2531895 2159132
Water Consumption tonnes 2473360 2532516 2696612 2531895 2159132

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2017 2025
Electricity Usage Reduction Compared to Last Year kWh 390000 125100
Energy Consumption Reduction Percentage Compared to Last Year %
Steam Usage Reduction Percentage Compared to Last Year %

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit
Water Consumption Reduction Percentage Compared to Last Year %

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Standard Indicator Unit
Total Investment in Ecological Restoration million RMB

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2024
Number of Employees Aged 30-50 employees 1362
Number of Employees Aged 30-50 (Female) employees 805
Number of Employees Aged 30-50 (Male) employees 557
Number of Employees Aged Above 50 employees 923
Number of Employees Aged Above 50 (Female) employees 484
Number of Employees Aged Above 50 (Male) employees 439
Number of Employees Aged Below 30 employees 1418
Number of Employees Aged Below 30 (Female) employees 1025
Number of Employees Aged Below 30 (Male) employees 393
Number of Female Employees employees 2311
Number of Male Employees employees 1392
Number of New Employees employees 671
Number of Total Employees employees 3703
Percentage of Employees Aged 30-50 percent 37
Percentage of Employees Aged Above 50 percent 25
Percentage of Employees Aged Below 30 percent 38
Percentage of Female Employees percent 62
Percentage of Male Employees percent 38

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2020 2021 2022 2023 2024
Turnover Rate of Employees Aged 30-50 % 4
Turnover Rate of Employees Aged Above 50 % 2
Turnover Rate of Employees Aged Below 30 % 12
Turnover Rate of Total Employees % 22.47 43.62 24.95 25.62 18.04

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2021 2022 2023
Number of Fatalities of the Last 3 Years 1 1 1
Number of Work-related Fatalities 1

Lost days due to work injury.

Standard Indicator Unit 2024
Lost Days Due to Work-related Injuries days 1897

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2024
Number of People Receiving Training on Work Safety persons 919

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2024
Percentage of Trained General Employees % 95
Percentage of Trained Senior Management % 5

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2024
Average Training Hours (Female) hours 19
Average Training Hours (General Staff) hours 19
Average Training Hours (Male) hours 19
Average Training Hours per Employee hours 19
Total Training Hours hours 70328

Number of suppliers by geographical region.

Standard Indicator Unit 2024
Proportion of Spending on Local Suppliers percent 40

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2024
Satisfaction Rate of Customer Complaint Handling 4.27

Description of practices relating to observing and protecting intellectual property rights.

Standard Indicator Unit
Number of Patents Held

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit
Total Social Investment million RMB