ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2024
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Indirect greenhouse gas emissions (Scope 2) | Tons of carbon dioxide equivalent | 12273.08 | 53 |
| Intensity of total greenhouse gas emissions | Tons of carbon dioxide equivalent/RMB million | 16.32 | 53 |
| Total greenhouse gas emissions | Tons of carbon dioxide equivalent | 12273.08 | 53 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Intensity of non-hazardous waste production | Tons/RMB million | 0.03 | 53 |
| Weight of discarded glass bottles | Tons | 24.59 | 53 |
| Weight of discarded packing cartons | Tons | 4.78 | 53 |
| Weight of non-hazardous waste production | Tons | 26.3 | 53 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Electricity consumption | Thousand kWh | 22871.94 | 53 |
| Intensity of total energy consumption | Thousand kWh/RMB million | 30.41 | 53 |
| Total energy consumption | Thousand kWh | 22871.94 | 53 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Total water consumption | Cubic meters | 299466.98 | 53 |
| Water consumption intensity | Cubic meters/RMB million | 398.12 | 53 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2021 | 2024 | 2025 | Report Pages |
|---|---|---|---|---|---|
| Number of Helens bars in China | cities | 274 | 7 | ||
| Number of Helens bars opened during the year | bars | 452 | 7 | ||
| Number of employees by age group: 30 to 50 years old | 257 | 36 | |||
| Number of employees by age group: Over 50 years old | 98 | 36 | |||
| Number of employees by age group: Under 30 years old | 1370 | 36 | |||
| Number of employees by gender: Female | 496 | 36 | |||
| Number of employees by gender: Male | 1229 | 36 | |||
| Number of employees by geographical region: Hong Kong, PRC | 1 | 36 | |||
| Number of employees by geographical region: Japan | 7 | 36 | |||
| Number of employees by geographical region: Mainland China | 1697 | 36 | |||
| Number of employees by geographical region: Singapore | 20 | 36 | |||
| Number of employees by level: Middle management | 506 | 36 | |||
| Number of employees by level: Ordinary personnel | 1208 | 36 | |||
| Number of employees by level: Senior management | 11 | 36 | |||
| Number of employees by type of employment: In-house employees | 678 | 36 | |||
| Number of employees by type of employment: Outsourced personnel | 1047 | 36 | |||
| Total number of employees | 1725 | 36 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Employee Turnover Ratio | % | 84.49% | 37 |
| Employee Turnover Ratio by age group: 30 to 50 years old | % | 65.6% | 37 |
| Employee Turnover Ratio by age group: Over 50 years old | % | 59% | 37 |
| Employee Turnover Ratio by age group: Under 30 years old | % | 86.49% | 37 |
| Employee Turnover Ratio by gender: Female | % | 85.04% | 37 |
| Employee Turnover Ratio by gender: Male | % | 84.26% | 37 |
| Employee Turnover Ratio by geographical region: Hong Kong, PRC | % | 0% | 37 |
| Employee Turnover Ratio by geographical region: Japan | % | 0% | 37 |
| Employee Turnover Ratio by geographical region: Mainland China | % | 84.49% | 37 |
| Employee Turnover Ratio by geographical region: Singapore | % | 0% | 37 |
Lost days due to work injury.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Day Lost Due to Work-related Injury | day | 293 | 44 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Percentage of trainees (total) | % | 100% | 42 |
| Percentage of trainees by employee level (middle management) | % | 51.87% | 42 |
| Percentage of trainees by employee level (ordinary employees) | % | 47.24% | 42 |
| Percentage of trainees by employee level (senior management) | % | 0.89% | 42 |
| Percentage of trainees by gender (female) | % | 20.62% | 42 |
| Percentage of trainees by gender (male) | % | 79.38% | 42 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Average number of training hours (total) | hours | 118.44 | 42 |
| Average number of training hours by employee level (middle management) | hours | 37.15 | 42 |
| Average number of training hours by employee level (ordinary employees) | hours | 175.91 | 42 |
| Average number of training hours by employee level (senior management) | hours | 24 | 42 |
| Average number of training hours by gender (female) | hours | 113.43 | 42 |
| Average number of training hours by gender (male) | hours | 119.74 | 42 |
Number of suppliers by geographical region.
| Indicator | Unit | 2023 | 2024 | 2025 | Report Pages |
|---|---|---|---|---|---|
| Number of partnership bars newly opened | bars | 132 | 7 | ||
| Number of provincial-level administrative regions covered by Helens in China | regions | 32 | 7 | ||
| Number of suppliers in Anhui | 20 | 30 | |||
| Number of suppliers in Beijing | 9 | 30 | |||
| Number of suppliers in Chongqing | 5 | 30 | |||
| Number of suppliers in Fujian | 30 | 30 | |||
| Number of suppliers in Gansu | 4 | 30 | |||
| Number of suppliers in Guangdong | 61 | 30 | |||
| Number of suppliers in Guangxi Zhuang Autonomous Region | 3 | 30 | |||
| Number of suppliers in Guizhou | 6 | 30 | |||
| Number of suppliers in Hainan | 2 | 30 | |||
| Number of suppliers in Hebei | 8 | 30 | |||
| Number of suppliers in Heilongjiang | 2 | 30 | |||
| Number of suppliers in Henan | 17 | 30 | |||
| Number of suppliers in Hubei | 119 | 30 | |||
| Number of suppliers in Hunan | 18 | 30 | |||
| Number of suppliers in Inner Mongolia Autonomous Region | 10 | 30 | |||
| Number of suppliers in Jiangsu | 17 | 30 | |||
| Number of suppliers in Jiangxi | 12 | 30 | |||
| Number of suppliers in Jilin | 2 | 30 | |||
| Number of suppliers in Liaoning | 7 | 30 | |||
| Number of suppliers in Ningxia Hui Autonomous Region | 2 | 30 | |||
| Number of suppliers in Qinghai | 1 | 30 | |||
| Number of suppliers in Shaanxi | 7 | 30 | |||
| Number of suppliers in Shandong | 35 | 30 | |||
| Number of suppliers in Shanghai | 48 | 30 | |||
| Number of suppliers in Shanxi | 7 | 30 | |||
| Number of suppliers in Sichuan | 18 | 30 | |||
| Number of suppliers in Tianjin | 5 | 30 | |||
| Number of suppliers in Tibet Autonomous Region | 2 | 30 | |||
| Number of suppliers in Xinjiang Uygur Autonomous Region | 4 | 30 | |||
| Number of suppliers in Yunnan | 9 | 30 | |||
| Number of suppliers in Zhejiang | 56 | 30 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2019 | 2020 | 2025 | Report Pages |
|---|---|---|---|---|---|
| Total number of Helens bars | bars | 300 | 7 | ||
| Total number of Helens bars globally | bars | 579 | 7 | ||
| Total number of Helens bars opened | bars | 200 | 7 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Indirect Energy Emissions (Scope 2) | Tons of carbon dioxide equivalent | 12273.08 |
| Total GHG Emissions | Tons of carbon dioxide equivalent | 12273.08 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Glass Waste | Tons | 24.59 |
| Non-Hazardous Waste (Domestic Waste) | Tons | 26.3 |
| Total Non-Hazardous Waste Intensity (By Revenue) | Tons/RMB million | 0.03 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Comprehensive Energy Consumption Intensity (By Revenue) | Thousand kWh/RMB million | 30.41 |
| Energy Consumption Intensity (By Revenue) | Thousand kWh/RMB million | 30.41 |
| Grid Electricity Consumption | Thousand kWh | 22871.94 |
| Purchased Electricity | Thousand kWh | 22871.94 |
| Total Electricity Consumption Intensity (By Revenue) | Thousand kWh/RMB million | 30.41 |
| Total Energy Consumption | Thousand kWh | 22871.94 |
| Total Purchased Energy | Thousand kWh | 22871.94 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Water Consumption | Cubic meters | 299466.98 |
| Water Consumption Intensity (By Revenue) | Cubic meters/RMB million | 398.12 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Employees Aged 30-50 | employees | 257 |
| Number of Employees Aged Above 50 | employees | 98 |
| Number of Employees Aged Below 30 | employees | 1370 |
| Number of Employees in Hong Kong | employees | 1 |
| Number of Employees in Hong Kong and Mainland China | employees | 1698 |
| Number of Employees in Japan | employees | 7 |
| Number of Employees in Mainland China | employees | 1697 |
| Number of Employees in Singapore | employees | 20 |
| Number of Female Employees | employees | 496 |
| Number of General Employees | employees | 1208 |
| Number of Male Employees | employees | 1229 |
| Number of Middle Management Employees | employees | 506 |
| Number of Senior Management Employees | employees | 11 |
| Number of Total Employees | employees | 1725 |
| Percentage of Employees Aged 30-50 | % | 14.9 |
| Percentage of Employees Aged Above 50 | % | 5.68 |
| Percentage of Employees Aged Below 30 | % | 79.42 |
| Percentage of Employees in Hong Kong | % | 0.06 |
| Percentage of Employees in Hong Kong and Mainland China | % | 98.44 |
| Percentage of Employees in Japan | % | 0.41 |
| Percentage of Employees in Mainland China | % | 98.38 |
| Percentage of Employees in Singapore | % | 1.16 |
| Percentage of Female Employees | % | 28.77 |
| Percentage of General Employees | % | 70.03 |
| Percentage of Male Employees | % | 71.23 |
| Percentage of Middle Management Employees | % | 29.33 |
| Percentage of Senior Management Employees | % | 0.64 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 65.6 |
| Turnover Rate of Employees Aged Above 50 | % | 59 |
| Turnover Rate of Employees Aged Below 30 | % | 86.49 |
| Turnover Rate of Employees in Mainland China | % | 84.49 |
| Turnover Rate of Female Employees | % | 85.04 |
| Turnover Rate of Male Employees | % | 84.26 |
| Turnover Rate of Total Employees | % | 84.49 |
Lost days due to work injury.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Lost Days Due to Work-related Injuries | day | 293 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Percentage of Employees Trained | % | 100 |
| Percentage of Trained Female Employees | % | 20.62 |
| Percentage of Trained General Employees | % | 47.24 |
| Percentage of Trained Male Employees | % | 79.38 |
| Percentage of Trained Middle Management | % | 51.87 |
| Percentage of Trained Senior Management | % | 0.89 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Average Training Hours (Female) | hours | 113.43 |
| Average Training Hours (General Staff) | hours | 175.91 |
| Average Training Hours (Male) | hours | 119.74 |
| Average Training Hours (Middle Management) | hours | 37.15 |
| Average Training Hours (Senior Management) | hours | 24 |
| Average Training Hours per Employee | hours | 118.44 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Suppliers in Mainland China | suppliers | 545 |
| Number of Total Suppliers | suppliers | 545 |