Sustainability Report 2024
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Commission new gas-fired unit L12 with advanced emissions control technology for reducing NOx emissions (HK Electric) | Achieved | 56 | |||
| NOₓ emissions | tonnes | 5077 | 5024 | 4783 | 92 |
| RSP emissions | tonnes | 173 | 157 | 186 | 92 |
| Reduction in NOx emissions by adding over 1000 Euro 6 vans to fleet compared to Euro 5 vehicles (UKPN) | percent less NOx emissions | 40 | 56 | ||
| SOₓ emissions | tonnes | 993 | 879 | 947 | 92 |
| Seawater discharge | '000 m³ | 1039273 | 1005423 | 663973 | 92 |
| Surface water discharge | '000 m³ | 41817 | 23629 | 6853 | 92 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2020 | 2021 | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|---|
| Biogenic emissions | tonne CO₂e | 588203 | 511509 | 378372 | 92 | ||
| GHG emissions Scope 1 and 2 share of total emissions | % | 89 | 47 | ||||
| GHG emissions Scope 3 share of attributable revenue | % | 87 | 47 | ||||
| GHG emissions Scope 3 share of total emissions | % | 11 | 47 | ||||
| Indirect energy intensity | 0.023 | 0.021 | 0.025 | 92 | |||
| NGN gas leakage reduction compared to 2021 | % | 16 | 47 | ||||
| Power Assets' Emissions within its business portfolio - 2020 | million tCO2e | 6.63 | 25 | ||||
| Power Assets' Emissions within its business portfolio - 2021 | million tCO2e | 7.45 | 25 | ||||
| Power Assets' Emissions within its business portfolio - 2022 | million tCO2e | 7.35 | 25 | ||||
| Power Assets' Emissions within its business portfolio - 2023 | million tCO2e | 7.22 | 25 | ||||
| Power Assets' Emissions within its business portfolio - 2024 | million tCO2e | 6.62 | 25 | ||||
| Scope 1 and 2 emissions by sector (Electricity transmission & distribution) | % | 5 | 48 | ||||
| Scope 1 and 2 emissions by sector (Energy-from-waste) | % | 6 | 48 | ||||
| Scope 1 and 2 emissions by sector (Gas transmission & distribution) | % | 1 | 48 | ||||
| Scope 1 and 2 emissions by sector (Generation incl. renewables) | % | 87 | 48 | ||||
| Scope 1 and 2 emissions by sector (Oil pipelines & storage facilities) | % | 1 | 48 | ||||
| Scope 1 emissions | tonne CO₂e | 6942303 | 6875967 | 6256096 | 92 | ||
| Scope 1 emissions intensity | 0.259 | 0.249 | 0.222 | 92 | |||
| Scope 2 emissions (location-based) | tonne CO₂e | 811271 | 756059 | 813447 | 92 | ||
| Scope 2 emissions (market-based) | tonne CO₂e | 408562 | 348851 | 370344 | 92 | ||
| Scope 2 emissions intensity (location-based) | 0.03 | 0.027 | 0.029 | 92 | |||
| Scope 2 emissions intensity (market-based) | 0.015 | 0.013 | 0.013 | 92 | |||
| Scope 3 emissions | tonne CO₂e | 599606 | 685093 | 829290 | 92 | ||
| Scope 3 emissions Category 1 - Purchased goods and services | tCO2e | 64269 | 105239 | 130570 | 48 | ||
| Scope 3 emissions Category 11 - Use of sold products | tCO2e | 701 | 3503 | 48 | |||
| Scope 3 emissions Category 2 - Capital goods | tCO2e | 111016 | 108247 | 109336 | 48 | ||
| Scope 3 emissions Category 3 - Fuel- and energy related activities | tCO2e | 420671 | 461969 | 521485 | 48 | ||
| Scope 3 emissions Category 4 - Upstream transportation and distribution | tCO2e | 1307 | 1855 | 48053 | 48 | ||
| Scope 3 emissions Category 6 - Business travel | tCO2e | 2776 | 8463 | 48 | |||
| Scope 3 emissions Category 7 - Employee commuting | tCO2e | 1776 | 538 | 48 | |||
| Scope 3 emissions Others (Categories 8, 9, 10) | tCO2e | 679 | 1023 | 48 | |||
| Total GHG emissions (Scope 1) | tCO2e | 6942303 | 6875967 | 6256096 | 48 | ||
| Total GHG emissions (Scope 2) | tCO2e | 408562 | 348851 | 370344 | 48 | ||
| Total GHG emissions (Scope 3) | tCO2e | 599606 | 685093 | 829290 | 48 | ||
| Total Scope 1 and 2 emissions (location-based) | tonne CO₂e | 7753574 | 7632026 | 7069543 | 92 | ||
| Total Scope 1 and 2 emissions (market-based) | tonne CO₂e | 7350865 | 7224818 | 6626440 | 92 | ||
| Total Scope 1 and 2 intensity (location-based) | tonne CO₂e/ HK$'000 revenue | 0.289 | 0.277 | 0.251 | 92 | ||
| Total Scope 1 and 2 intensity (market-based) | tonne CO₂e/ HK$'000 revenue | 0.274 | 0.262 | 0.235 | 92 | ||
| Total Scope 1, 2 and 3 emissions (location-based) | tonne CO₂e | 8353180 | 8317119 | 7898833 | 92 | ||
| Total Scope 1, 2 and 3 emissions (market-based) | tonne CO₂e | 7950471 | 7909911 | 7455730 | 92 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Reduction of ash and gypsum production at LPS compared to 2019 (HK Electric) | % | 37 | 54 | ||
| Scope 3 emissions Category 5 - Waste generated in operation | tCO2e | 963 | 1241 | 4320 | 48 |
| Total hazardous waste produced | tonnes | 13641 | 12449 | 16375 | 93 |
| Total hazardous waste produced intensity | tonne/ HK$'000 revenue | 0.001 | 0.001 | 0.0006 | 93 |
| Total waste produced (hazardous waste) | tonnes | 13641 | 12449 | 16375 | 53 |
| Waste produced by sector (electricity transmission & distribution, hazardous waste) | % | 5 | 53 | ||
| Waste produced by sector (energy-from-waste, hazardous waste) | % | 25 | 53 | ||
| Waste produced by sector (gas transmission & distribution, hazardous waste) | % | 1 | 53 | ||
| Waste produced by sector (generation including renewables, hazardous waste) | % | 7 | 53 | ||
| Waste produced by sector (oil pipelines & storage facilities, hazardous waste) | % | 2 | 53 | ||
| Waste produced by treatment method (incineration including energy recovery, hazardous waste) | % | 47 | 53 | ||
| Waste produced by treatment method (landfilling, hazardous waste) | % | 25 | 53 | ||
| Waste produced by treatment method (other waste management methods, hazardous waste) | % | 25 | 53 | ||
| Waste produced by treatment method (recycling, hazardous waste) | % | 1 | 53 | ||
| Waste produced by treatment method (reuse, hazardous waste) | % | 1 | 53 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Landfill diversion rate (SAPN) | % | 90 | 54 | ||
| No recoverable waste to landfill by 2025 (UKPN) | % diversion rate | 99.44 | 54 | ||
| Reduce amount of office and depot waste created by 20% between 2018 and 2026 (NGN) | % reduction | 17 | 54 | ||
| Total non-hazardous waste produced | tonnes | 437572 | 351097 | 415126 | 93 |
| Total non-hazardous waste produced intensity | tonne/ HK$'000 revenue | 0.016 | 0.013 | 0.0147 | 93 |
| Total waste produced (non-hazardous waste) | tonnes | 437572 | 351097 | 415126 | 53 |
| Waste produced by sector (electricity transmission & distribution, non-hazardous waste) | % | 64 | 53 | ||
| Waste produced by sector (energy-from-waste, non-hazardous waste) | % | 5 | 53 | ||
| Waste produced by sector (gas transmission & distribution, non-hazardous waste) | % | 2 | 53 | ||
| Waste produced by sector (generation including renewables, non-hazardous waste) | % | 27 | 53 | ||
| Waste produced by sector (oil pipelines & storage facilities, non-hazardous waste) | % | 2 | 53 | ||
| Waste produced by treatment method (incineration including energy recovery, non-hazardous waste) | % | 55 | 53 | ||
| Waste produced by treatment method (landfilling, non-hazardous waste) | % | 2 | 53 | ||
| Waste produced by treatment method (other waste management methods, non-hazardous waste) | % | 42 | 53 | ||
| Waste produced by treatment method (recycling, non-hazardous waste) | % | 31 | 53 | ||
| Waste produced by treatment method (reuse, non-hazardous waste) | % | 1 | 53 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | 2023 | 2024 | 2025 | 2029 | 2030 | 2034 | 2035 | 2040 | 2050 | Report Pages |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AGIG Scope 1 and 2 GHG emissions reduction target | reduction vs 2020 | 30% | 25 | |||||||||
| AGIG, NGN, Phoenix Energy and WWU net zero by 2050 | Net zero | 25 | ||||||||||
| AVR 100% reduction of Scope 1 emission by 2050 | reduction | 100% | 25 | |||||||||
| AVR Scope 1 emissions reduction target | reduction | 30% | 25 | |||||||||
| Canadian Power net zero by 2050 | Net zero | 25 | ||||||||||
| Carbon avoidance | tCO2e | 752000 | 677000 | 710000 | 42 | |||||||
| Carbon avoidance (Powerlinx Renewables) | tCO2e | 7359 | 7440 | 42 | ||||||||
| Carbon avoidance (UK Renewables Energy) | tCO2e | 74808 | 167099 | 93199 | 42 | |||||||
| EDL GHG emissions intensity reduction target | reduction vs 2021 | 50% | 25 | |||||||||
| EDL net zero for full carbon footprint by 2050 | Net zero | 25 | ||||||||||
| HK Electric Scope 1 GHG emission reduction target | reduction vs 2019 | 68.4% | 25 | |||||||||
| HMPE net zero for full carbon footprint by 2050 | Net zero | 25 | ||||||||||
| Phoenix Energy Scope 1 and 2 carbon emissions reduction target (excluding shrinkage) | reduction | 60% | 90% | 25 | ||||||||
| Reduction in Scope 1 and 2 emissions compared to 2023 | % | -8.3 | 13 | |||||||||
| SAPN Scope 1 and 2 GHG emissions reduction target | reduction vs 2022 | 50% | 25 | |||||||||
| SAPN net zero (Scope 1 and 2) by 2035 | Net zero | 25 | ||||||||||
| Scope 1 and 2 GHG emissions reduction | % | 8.3 | 41 | |||||||||
| UKPN absolute Scope 1 and 2 GHG emissions reduction target | reduction vs FY2019 | 53.1% | 90% | 25 | ||||||||
| UKPN net zero for full carbon footprint (SBTi validated) | Net zero | 25 | ||||||||||
| United Energy, VPN and WELL net zero (Scope 1 and 2) by 2050 | Net zero | 25 | ||||||||||
| VPN and United Energy Scope 1 and 2 GHG emissions reduction target | reduction vs 2019 | 30% | 25 | |||||||||
| WELL Scope 1 and 2 (excluding line losses) emissions reduction target | reduction vs 2019 | 25% | 25 | |||||||||
| WWU GHG emissions reduction target | reduction | 37.5% | 25 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | 2024-2028 | Report Pages |
|---|---|---|---|---|
| Collection of used lead-acid batteries for recycling by local recyclers each year (HK Electric) | kg | 5000 | 54 | |
| Recycle 80% of office and depot and network waste by 2028 (UKPN) | % | 70 | 54 | |
| Recycle 99.5% of street works waste by 2028 (UKPN) | % | 99.9 | 54 | |
| Send a maximum of 20% waste to landfill by 2026 (WWU) | % | Less than 1 | 54 | |
| Send less than 20% of total excavated spoil materials to landfill by 2026 as compared to 2019 (WWU) | % spoil to landfill | 0.1 | 54 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2007 | 2008 | 2009 | 2010 | 2017 | 2021 | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Biomass | '000 kWh | 2099393 | 1790576 | 1708177 | 92 | ||||||
| Biomass energy capacity in 2024 | MW | 84 | 42 | ||||||||
| Biomass energy generation in 2024 | GWh | 71 | 42 | ||||||||
| Canadian Power Holdings (Canadian Power) Joined / Interest | 50% | 4 | |||||||||
| Coal | '000 kWh | 12428543 | 12559869 | 12877499 | 92 | ||||||
| Dali Wind Power Joined / Interest | 45% | 4 | |||||||||
| Dampier Bunbury Pipeline and AGI Development Group Joined / Interest | 20% | 4 | |||||||||
| Diesel | '000 kWh | 210616 | 197014 | 191147 | 92 | ||||||
| Direct energy consumption | '000 kWh | 16545774 | 17352518 | 18452212 | 92 | ||||||
| Direct energy intensity | 0.616 | 0.629 | 0.654 | 92 | |||||||
| Electricity sold | '000 kWh | 8318520 | 8557707 | 8183666 | 92 | ||||||
| Energy Developments Pty Ltd (EDL) Australia Joined / Interest | 20% | 4 | |||||||||
| Energy Developments Pty Ltd (EDL) Canada Joined / Interest | 20% | 4 | |||||||||
| Energy Developments Pty Ltd (EDL) UK Joined / Interest | 20% | 4 | |||||||||
| Energy Developments Pty Ltd (EDL) United States Joined / Interest | 20% | 4 | |||||||||
| Gasoline/Petrol | '000 kWh | 5365 | 5610 | 6378 | 92 | ||||||
| Heating sold | '000 kWh | 372494 | 279222 | 217102 | 92 | ||||||
| Indirect energy consumption | '000 kWh | 628825 | 583901 | 711369 | 92 | ||||||
| Jinwan Power Joined / Interest | 45% | 4 | |||||||||
| Laoting Wind Power Joined / Interest | 45% | 4 | |||||||||
| Liquified petroleum gas (LPG) | '000 kWh | 119 | 100 | 93 | 92 | ||||||
| Natural gas | '000 kWh | 9267388 | 9838650 | 10703780 | 92 | ||||||
| Non-renewable energy consumed | '000 kWh | 24488187 | 24942272 | 25576011 | 92 | ||||||
| Non-renewable energy consumption | 000 MWh | 9.267 | 9.839 | 10.704 | 42 | ||||||
| Okanagan Wind Power Joined / Interest | 50% | 4 | |||||||||
| Other fuels | '000 kWh | 827542 | 832955 | 784311 | 92 | ||||||
| Purchased electricity for own consumption (non-renewable) | 000 MWh | 629 | 583 | 711 | 42 | ||||||
| Purchased electricity for own consumption (renewable) | 000 MWh | 26 | 28 | 28 | 42 | ||||||
| Reduced coal-fired installed generation capacity to less than | 24% | 41 | |||||||||
| Renewable energy and energy-from-waste capacity | MW | 448 | 41 | ||||||||
| Renewable energy capacity in 2024 | MW | 369 | 42 | ||||||||
| Renewable energy consumed | '000 kWh | 2104954 | 1797977 | 1713846 | 92 | ||||||
| Renewable energy consumption | 000 MWh | 13.256 | 13.393 | 13.662 | 42 | ||||||
| Renewable energy generation in 2024 | GWh | 532 | 42 | ||||||||
| Seabank Power Joined / Interest | 25% | 4 | |||||||||
| Self-generated energy | '000 kWh | 86029 | 89893 | 100760 | 92 | ||||||
| Solar energy capacity in 2024 | MW | 301 | 42 | ||||||||
| Solar energy generation in 2024 | GWh | 1.63 | 42 | ||||||||
| Steam sold | '000 kWh | 614840 | 622695 | 537638 | 92 | ||||||
| Tamaqua Joined / Interest | 25% | 4 | |||||||||
| Total energy consumption | '000 kWh | 17174598 | 17936419 | 19163581 | 92 | ||||||
| Total energy intensity | '000 kWh/ HK$'000 revenue | 0.64 | 0.62 | 0.679 | 92 | ||||||
| UK Renewables Energy Joined / Interest | 20% | 4 | |||||||||
| Waste-derived fuels (non-biomass) | '000 kWh | 1748614 | 1490074 | 1012803 | 92 | ||||||
| Wind energy capacity in 2024 | MW | 428 | 42 | ||||||||
| Wind energy generation in 2024 | GWh | 1.669 | 42 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Ground water withdrawal | 000 m³ | 146 | 75 | 75 | 52 |
| Groundwater withdrawal | '000 m³ | 43 | 46 | 76 | 92 |
| HK Electric - Collect at least 80000 m³ of plant effluent and rainwater for reuse at LPIs | m³ | 80000 | 53 | ||
| Other sources water discharge | '000 m³ | 155 | 253 | 220 | 92 |
| Other sources water withdrawal | '000 m³, 000 m³ | 3782 | 218 | 193 | 52, 92 |
| Percentage decrease in total water withdrawal compared to 2023 | % | -34.4 | 52 | ||
| Seawater withdrawal | '000 m³, 000 m³ | 1039277 | 1005423 | 663973 | 52, 92 |
| Surface water withdrawal | '000 m³, 000 m³ | 42555 | 24571 | 10398 | 52, 92 |
| Total water consumption | '000 m³ | 3624 | 2750 | 3448 | 93 |
| Total water discharge | '000 m³, 000 m³ | 1082253 | 1030630 | 667200 | 52, 92 |
| Total water withdrawal | '000 m³, 000 m³ | 1085876 | 1033380 | 677643 | 52, 92 |
| Water consumption intensity | '000 m³/ HK$'000 revenue | 0.00013 | 0.0001 | 0.00012 | 93 |
| Water discharge by electricity transmission & distribution sector | 000 m³ | 7 | 52 | ||
| Water discharge by energy-from-waste sector | 000 m³ | 27 | 52 | ||
| Water discharge by gas transmission & distribution sector | 000 m³ | 1 | 52 | ||
| Water discharge by generation (incl. renewables) sector | 000 m³ | 6966 | 52 | ||
| Water discharge by oil pipelines & storage facilities sector | 000 m³ | 667200 | 52 | ||
| Water discharge intensity | '000 m³/ HK$'000 revenue | 0.04 | 0.037 | 0.024 | 93 |
| Water withdrawal by electricity transmission & distribution sector | 000 m³ | 14 | 52 | ||
| Water withdrawal by energy-from-waste sector | 000 m³ | 40 | 52 | ||
| Water withdrawal by gas transmission & distribution sector | 000 m³ | 1 | 52 | ||
| Water withdrawal by generation (incl. renewables) sector | 000 m³ | 7219 | 52 | ||
| Water withdrawal by oil pipelines & storage facilities sector | 000 m³ | 670369 | 52 | ||
| Water withdrawal intensity | '000 m³/ HK$'000 revenue | 0.04 | 0.037 | 0.024 | 92 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Solar | '000 kWh | 4567 | 5782 | 4073 | 92 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Third-party water discharge | '000 m³ | 1008 | 1261 | 3148 | 92 |
| Third-party water withdrawal | '000 m³, 000 m³ | 1218 | 193 | 193 | 52, 92 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Paper used for finished products | tonnes | 4.51 | 6.18 | 5.31 | 93 |
| Reduction in packaging material used for finished products compared to 2023 | % | -14 | 13 | ||
| Sale of energy | '000 kWh | 9305854 | 9458623 | 8938405 | 92 |
| Total packaging material used for finished products | tonnes | 4.51 | 6.18 | 5.31 | 93 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2016 | 2024 | Report Pages |
|---|---|---|---|---|
| AGIG pipeline replacement delivered | km | 364 | 47 | |
| Group's attributable revenues certified with ISO 14001 or other EMS certificates | 80% | 41 | ||
| Husky Midstream Limited Partnership (HMLP) Joined / Interest | 48.75% | 4 |
Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.
| Indicator | Unit | 2050 | Report Pages |
|---|---|---|---|
| HK Electric net zero before 2050 | Net zero | 25 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2017 | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|
| Employees in Australia | 6151 | 70 | ||||
| Employees in Australia as percentage of total | % | 30.4 | 70 | |||
| Employees in Canada | 13 | 70 | ||||
| Employees in Hong Kong | 1850 | 70 | ||||
| Employees in Hong Kong as percentage of total | % | 9.8 | 70 | |||
| Employees in Mainland China | 305 | 70 | ||||
| Employees in Netherlands | 520 | 70 | ||||
| Employees in New Zealand | 52 | 70 | ||||
| Employees in Thailand | 40 | 70 | ||||
| Employees in United Kingdom | 9808 | 70 | ||||
| Employees in United Kingdom as percentage of total | % | 48.5 | 70 | |||
| Employees in United States | 167 | 70 | ||||
| Employees in other regions as percentage of total | % | 11.3 | 70 | |||
| Female participation rate (SAPN) | % | 21.4 | 78 | |||
| Female representation at executive leadership level (AGIG) | % | 56 | 78 | |||
| Female representation at management level (AGIG) | % | 37 | 78 | |||
| Female representation at senior management level (AGIG) | % | 30 | 78 | |||
| Females in employment (United Energy) | % | 27.6 | 78 | |||
| Females in employment (VPN) | % | 21.7 | 78 | |||
| Females in management roles (United Energy) | % | 18 | 78 | |||
| Females in management roles (VPN) | % | 23.2 | 78 | |||
| Full-time employees | 18944 | 70 | ||||
| Full-time employees as percentage of total | % | 94 | 70 | |||
| General staff | 15355 | 70 | ||||
| General staff as percentage of total | % | 81 | 70 | |||
| Inclusion & Diversity index outcomes in Employee Opinion Survey (United Energy) | % favourable | 89 | 78 | |||
| Inclusion & Diversity index outcomes in Employee Opinion Survey (VPN) | % favourable | 83 | 78 | |||
| Manager grade or above | 3589 | 70 | ||||
| Manager grade or above as percentage of total | % | 19 | 70 | |||
| New hires who were female (WELL) | % | 20 | 78 | |||
| Number of employees - Full-time | 17095 | 18012 | 18944 | 93 | ||
| Number of employees - Part-time | 802 | 1153 | 1281 | 93 | ||
| Number of employees - Total | 17897 | 19165 | 20225 | 93 | ||
| Number of full-time employees - 30–49 years old | 8976 | 9578 | 10223 | 93 | ||
| Number of full-time employees - 50 or above years old | 5819 | 5941 | 6107 | 93 | ||
| Number of full-time employees - Australia | 5539 | 5764 | 6151 | 93 | ||
| Number of full-time employees - Below 30 years old | 2300 | 2493 | 2614 | 93 | ||
| Number of full-time employees - Canada | 13 | 13 | 13 | 93 | ||
| Number of full-time employees - Female | 3067 | 3349 | 3589 | 93 | ||
| Number of full-time employees - General staff | 14983 | 15464 | 16309 | 93 | ||
| Number of full-time employees - Hong Kong | 1865 | 1848 | 1850 | 93 | ||
| Number of full-time employees - Mainland China | 305 | 303 | 305 | 93 | ||
| Number of full-time employees - Male | 14028 | 14663 | 15355 | 93 | ||
| Number of full-time employees - Manager grade or above | 2112 | 2548 | 2635 | 93 | ||
| Number of full-time employees - Netherlands | 511 | 551 | 520 | 93 | ||
| Number of full-time employees - New Zealand | 74 | 85 | 90 | 93 | ||
| Number of full-time employees - Thailand | 42 | 42 | 40 | 93 | ||
| Number of full-time employees - United Kingdom | 8761 | 9235 | 9808 | 93 | ||
| Number of full-time employees - United States | 165 | 171 | 167 | 93 | ||
| Number of new internal hires | 2080 | 71 | ||||
| Number of new internal hires (Female) | 452 | 71 | ||||
| Number of new internal hires (General staff) | 1861 | 71 | ||||
| Number of new internal hires (Male) | 1628 | 71 | ||||
| Number of new internal hires (Manager grade or above) | 219 | 71 | ||||
| Overall female workforce representation (AGIG) | % | 36 | 78 | |||
| Part-time employees | 1281 | 70 | ||||
| Part-time employees as percentage of total | % | 6 | 70 | |||
| Percentage of new internal hires (Female) | % | 21.7 | 71 | |||
| Percentage of new internal hires (General staff) | % | 78.5 | 71 | |||
| Percentage of new internal hires (Male) | % | 78.3 | 71 | |||
| Percentage of new internal hires (Manager grade or above) | % | 10.5 | 71 | |||
| Total number of employees | 20225 | 70 | ||||
| United Energy Joined / Interest | 20% | 4 | ||||
| Workforce diversity data gathered and reported (NGN) | % | 25 | 78 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Employee turnover rate (30-49, Involuntary) | % | 1.2 | 71 | ||
| Employee turnover rate (30-49, Total) | % | 5.6 | 71 | ||
| Employee turnover rate (30-49, Voluntary) | % | 4.4 | 71 | ||
| Employee turnover rate (50 or above, Involuntary) | % | 1.8 | 71 | ||
| Employee turnover rate (50 or above, Total) | % | 8.3 | 71 | ||
| Employee turnover rate (50 or above, Voluntary) | % | 6.5 | 71 | ||
| Employee turnover rate (Australia, Involuntary) | % | 2.2 | 71 | ||
| Employee turnover rate (Australia, Total) | % | 7.7 | 71 | ||
| Employee turnover rate (Australia, Voluntary) | % | 5.6 | 71 | ||
| Employee turnover rate (Below 30, Involuntary) | % | 1.3 | 71 | ||
| Employee turnover rate (Below 30, Total) | % | 7.1 | 71 | ||
| Employee turnover rate (Below 30, Voluntary) | % | 5.9 | 71 | ||
| Employee turnover rate (Canada, Total) | % | 7.7 | 71 | ||
| Employee turnover rate (Canada, Voluntary) | % | 7.7 | 71 | ||
| Employee turnover rate (Female, Involuntary) | % | 2 | 71 | ||
| Employee turnover rate (Female, Total) | % | 8.9 | 71 | ||
| Employee turnover rate (Female, Voluntary) | % | 6.9 | 71 | ||
| Employee turnover rate (Hong Kong, Involuntary) | % | 1.9 | 71 | ||
| Employee turnover rate (Hong Kong, Total) | % | 8.9 | 71 | ||
| Employee turnover rate (Hong Kong, Voluntary) | % | 6.9 | 71 | ||
| Employee turnover rate (Mainland China, Total) | % | 2.3 | 71 | ||
| Employee turnover rate (Mainland China, Voluntary) | % | 2.3 | 71 | ||
| Employee turnover rate (Male, Involuntary) | % | 1.3 | 71 | ||
| Employee turnover rate (Male, Total) | % | 6.2 | 71 | ||
| Employee turnover rate (Male, Voluntary) | % | 4.9 | 71 | ||
| Employee turnover rate (Netherlands, Involuntary) | % | 2.3 | 71 | ||
| Employee turnover rate (Netherlands, Total) | % | 14.8 | 71 | ||
| Employee turnover rate (Netherlands, Voluntary) | % | 12.5 | 71 | ||
| Employee turnover rate (New Zealand, Total) | % | 17.8 | 71 | ||
| Employee turnover rate (New Zealand, Voluntary) | % | 17.8 | 71 | ||
| Employee turnover rate (Overall, Involuntary) | % | 1.4 | 71 | ||
| Employee turnover rate (Overall, Total) | % | 6.7 | 71 | ||
| Employee turnover rate (Overall, Voluntary) | % | 5.3 | 71 | ||
| Employee turnover rate (Thailand, Total) | % | 7.5 | 71 | ||
| Employee turnover rate (Thailand, Voluntary) | % | 7.5 | 71 | ||
| Employee turnover rate (United Kingdom, Involuntary) | % | 0.8 | 71 | ||
| Employee turnover rate (United Kingdom, Total) | % | 5 | 71 | ||
| Employee turnover rate (United Kingdom, Voluntary) | % | 4.2 | 71 | ||
| Employee turnover rate (United States, Involuntary) | % | 4.8 | 71 | ||
| Employee turnover rate (United States, Total) | % | 21 | 71 | ||
| Employee turnover rate (United States, Voluntary) | % | 16.2 | 71 | ||
| Turnover rate for full-time employees (voluntary + involuntary) - 30–49 | % | 8.1% | 5.9% | 5.6% | 94 |
| Turnover rate for full-time employees (voluntary + involuntary) - 50 or above | % | 10.7% | 8.8% | 8.3% | 94 |
| Turnover rate for full-time employees (voluntary + involuntary) - Australia | % | 10.3% | 7.8% | 7.7% | 94 |
| Turnover rate for full-time employees (voluntary + involuntary) - Below 30 | % | 9.2% | 7.7% | 7.1% | 94 |
| Turnover rate for full-time employees (voluntary + involuntary) - Canada | % | 7.7% | 0.0% | 7.7% | 94 |
| Turnover rate for full-time employees (voluntary + involuntary) - Female | % | 11.3% | 8.5% | 8.9% | 94 |
| Turnover rate for full-time employees (voluntary + involuntary) - Hong Kong | % | 7.7% | 10.8% | 8.9% | 94 |
| Turnover rate for full-time employees (voluntary + involuntary) - Mainland China | % | 7.9% | 4.0% | 2.3% | 94 |
| Turnover rate for full-time employees (voluntary + involuntary) - Male | % | 8.6% | 6.8% | 6.2% | 94 |
| Turnover rate for full-time employees (voluntary + involuntary) - Netherlands | % | 9.8% | 13.4% | 14.8% | 94 |
| Turnover rate for full-time employees (voluntary + involuntary) - New Zealand | % | 24.3% | 14.1% | 17.8% | 94 |
| Turnover rate for full-time employees (voluntary + involuntary) - Overall | % | 9.1% | 7.1% | 6.7% | 94 |
| Turnover rate for full-time employees (voluntary + involuntary) - Thailand | % | 2.4% | 0.0% | 7.5% | 94 |
| Turnover rate for full-time employees (voluntary + involuntary) - United Kingdom | % | 8.3% | 5.4% | 5.0% | 94 |
| Turnover rate for full-time employees (voluntary + involuntary) - United States | % | 24.2% | 17.5% | 21.0% | 94 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Contractors lost time injury incidents | 38 | 75 | |||
| Contractors lost time injury rate (LTIR) | 0.62 | 75 | |||
| Employee lost time injury incidents | 51 | 75 | |||
| Number of first aid incidents (employees) | Not reported | 174 | 194 | 94 | |
| Number of first aid incidents (non-employees) | Not reported | 143 | 184 | 94 | |
| Number of high potential incidents (employees) | 16 | 16 | 16 | 94 | |
| Number of high potential incidents (non-employees) | Not reported | 54 | 31 | 94 | |
| Number of work-related fatalities (full-time employees) | 1 | 94 | |||
| Rate of work-related fatalities | 0.006 | 94 |
Lost days due to work injury.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Lost Time Injury Severity Rate reduction (HK Electric) | Achieved | 76 | |||
| Lost time injury rate (employees) | 0.21 | 0.29 | 0.27 | 94 | |
| Lost time injury rate (injuries/100k hours) - Employees (NGN) | injuries/100k hours | 0.04 | 76 | ||
| Lost time injury rate (injuries/100k hours) - Total Network (NGN) | injuries/100k hours | 0.02 | 76 | ||
| Lost time injury rate (non-employees) | Not reported | 0.59 | 0.62 | 94 | |
| Number of lost days due to work injury (employees) | 875 | 1667 | 2647 | 94 | |
| Number of lost time injury incidents (employees) | 34 | 50 | 51 | 94 | |
| Number of lost time injury incidents (non-employees) | Not reported | 41 | 38 | 94 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| % of employee covered by OHSAS 18001/ISO 45001 | % | 83.2% | 83.3% | 84.2% | 94 |
| Employee lost time injury rate (LTIR) | 0.27 | 75 | |||
| Percentage of employees covered by OHSAS 18001 / ISO 45001 | % | 84.2% | 75 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Percentage of full-time employees who received training (Female) | percent | 89.6% | 82 | ||
| Percentage of full-time employees who received training (General Staff) | percent | 96.0% | 82 | ||
| Percentage of full-time employees who received training (Grade or Above) | percent | 77.6% | 82 | ||
| Percentage of full-time employees who received training (Male) | percent | 94.3% | 82 | ||
| Percentage of full-time employees who received training (Overall) | percent | 93.4% | 82 | ||
| Percentage of full-time employees who received training - Female | % | 86.8% | 92.7% | 89.6% | 94 |
| Percentage of full-time employees who received training - General staff | % | 92.4% | 99.9% | 96.0% | 94 |
| Percentage of full-time employees who received training - Male | % | 95.6% | 97.9% | 94.3% | 94 |
| Percentage of full-time employees who received training - Manager grade or above | % | 100% | 79.0% | 77.6% | 94 |
| Percentage of full-time employees who received training - Overall | % | 94.0% | 97.0% | 93.4% | 94 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Average hours of training per full-time employee (Female) | hours | 25.6 | 82 | ||
| Average hours of training per full-time employee (General Staff) | hours | 49.9 | 82 | ||
| Average hours of training per full-time employee (Male) | hours | 50.9 | 82 | ||
| Average hours of training per full-time employee (Manager Grade or Above) | hours | 22.8 | 82 | ||
| Average hours of training per full-time employee (Overall) | hours | 46.1 | 82 | ||
| Average hours of training per full-time employee - Female | hours | 21.8 | 25.5 | 22.8 | 94 |
| Average hours of training per full-time employee - General staff | hours | 37.1 | 51.7 | 49.9 | 94 |
| Average hours of training per full-time employee - Male | hours | 39 | 53.7 | 50.9 | 94 |
| Average hours of training per full-time employee - Manager grade or above | hours | 27.9 | 28.7 | 22.8 | 94 |
| Average hours of training per full-time employee - Overall | hours | 36 | 48.4 | 46.1 | 94 |
Number of suppliers by geographical region.
| Indicator | Unit | 2000 | 2005 | 2008 | 2010 | 2012 | 2013 | 2014 | 2017 | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Australian Energy Operations (AEO) Joined / Interest | 50% | 4 | |||||||||||
| Australian Gas Networks (AGN) Joined / Interest | 27.51% | 4 | |||||||||||
| Dutch Enviro Energy Holdings B.V. (AVR) Joined / Interest | 27% | 4 | |||||||||||
| Multinet Gas (MGN) Joined / Interest | 20% | 4 | |||||||||||
| Northern Gas Networks (NGN) Joined / Interest | 41.29% | 4 | |||||||||||
| Number of suppliers - Asia (excluding Hong Kong, Mainland China) | 72 | 65 | 67 | 94 | |||||||||
| Number of suppliers - Australia | 7962 | 8205 | 9650 | 94 | |||||||||
| Number of suppliers - Canada | 310 | 295 | 195 | 94 | |||||||||
| Number of suppliers - Europe | 1091 | 1154 | 1169 | 94 | |||||||||
| Number of suppliers - Hong Kong | 911 | 904 | 930 | 94 | |||||||||
| Number of suppliers - Mainland China | 203 | 215 | 212 | 94 | |||||||||
| Number of suppliers - New Zealand | 296 | 330 | 306 | 94 | |||||||||
| Number of suppliers - Other regions | 6 | 5 | 11 | 94 | |||||||||
| Number of suppliers - Total | 18805 | 16825 | 18463 | 94 | |||||||||
| Number of suppliers - United Kingdom | 4813 | 3975 | 4663 | 94 | |||||||||
| Number of suppliers - United States | 3141 | 1677 | 1120 | 94 | |||||||||
| Phoenix Energy Joined / Interest | 20% | 4 | |||||||||||
| UK Power Networks (UKPN) Joined / Interest | 40% | 4 | |||||||||||
| Victoria Power Networks (VPN) CitiPower Joined / Interest | 27.93% | 4 | |||||||||||
| Victoria Power Networks (VPN) Powercor Joined / Interest | 27.93% | 4 | |||||||||||
| Wales & West Utilities (WWU) Joined / Interest | 36% | 4 | |||||||||||
| Wellington Electricity (WELL) Joined / Interest | 50% | 4 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 1889 | 2000 | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|---|
| HK Electric Established / Interest | 33.37% | 4 | |||||
| Number of complaints received - Products and services related | 6871 | 5790 | 6232 | 94 | |||
| SA Power Networks (SAPN) Joined / Interest | 27.93% | 4 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of employees who received training on anti-corruptive/ethics and integrity - Full-time | 7341 | 9445 | 12518 | 95 | |
| Number of employees who received training on anti-corruptive/ethics and integrity - Part-time | 78 | 841 | 899 | 95 | |
| Number of employees who received training on anti-corruptive/ethics and integrity - Total | 7419 | 10286 | 13417 | 95 | |
| Number of training hours on anti-corruptive/ethics and integrity completed by employees - Full-time | hours | 6678.7 | 7723.8 | 9921.2 | 95 |
| Number of training hours on anti-corruptive/ethics and integrity completed by employees - Part-time | hours | 31.4 | 304.6 | 321.5 | 95 |
| Number of training hours on anti-corruptive/ethics and integrity completed by employees - Total | hours | 6710.1 | 8028.4 | 10242.7 | 95 |
| Percentage of full-time and part-time employees who received training on anti-corruptive/ethics and integrity | 41.5% | 53.7% | 66.3% | 95 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2001 | 2024 | Report Pages |
|---|---|---|---|---|
| Public engagement on network safety (UKPN) | people | 580000 | 76 | |
| Ratchaburi Power Company (RPCL) Joined / Interest | 25% | 4 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | tonnes | 173 | 157 | 186 |
| NOₓ Emissions | tonnes | 5077 | 5024 | 4783 |
| SOₓ Emissions | tonnes | 993 | 879 | 947 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonne CO₂e | 6942303 | 6875967 | 6256096 |
| Indirect Energy Emissions (Scope 2) | tonne CO₂e | 811271 | 756059 | 813447 |
| Scope 1 GHG Emissions Intensity (By Revenue) | 0.259 | 0.249 | 0.222 | |
| Scope 2 GHG Emissions Intensity (By Revenue) | 0.03 | 0.027 | 0.029 | |
| Scope 3 GHG Emissions (Business Travel) | tCO2e | 2776 | 8463 | |
| Scope 3 GHG Emissions (Capital Goods) | tCO2e | 111016 | 108247 | 109336 |
| Scope 3 GHG Emissions (Employee Commuting) | tCO2e | 1776 | 538 | |
| Scope 3 GHG Emissions (Fuel and Energy-related Activities (Not Included in Scope 1 or Scope 2)) | tCO2e | 420671 | 461969 | 521485 |
| Scope 3 GHG Emissions (Purchased Goods/Services) | tCO2e | 64269 | 105239 | 130570 |
| Scope 3 GHG Emissions (Upstream Transportation and Distribution) | tCO2e | 1307 | 1855 | 48053 |
| Scope 3 GHG Emissions (Use of Sold Products) | tCO2e | 701 | 3503 | |
| Total GHG Emissions | tonne CO₂e | 8353180 | 8317119 | 7898833 |
| Total GHG Emissions Intensity (By Revenue) | tonne CO₂e/ HK$'000 revenue | 0.289 | 0.277 | 0.251 |
| Total Other Indirect Energy Emissions (Scope 3) | tonne CO₂e | 599606 | 685093 | 829290 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Hazardous Waste (Other Recovery) | tonnes | 4093.75 | ||
| Hazardous Waste Incineration | tonnes | 7696.25 | ||
| Hazardous Waste Landfilling | tonnes | 4093.75 | ||
| Hazardous Waste Recycled | tonnes | 163.75 | ||
| Hazardous Waste Reused | tonnes | 163.75 | ||
| Total Hazardous Waste | tonnes | 13641 | 12449 | 16375 |
| Total Hazardous Waste Intensity (By Revenue) | tonne/ HK$'000 revenue | 0.001 | 0.001 | 0.0006 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Diversion Rate of Non-Hazardous Waste | % | 90 | ||
| Non-Hazardous Waste Incineration | tonnes | 228319.3 | ||
| Non-Hazardous Waste Landfilling | tonnes | 8302.52 | ||
| Non-Hazardous Waste Recycled | tonnes | 128688.06 | ||
| Non-Hazardous Waste Reused | tonnes | 4151.26 | ||
| Total Non-Hazardous Waste Intensity (By Revenue) | tonne/ HK$'000 revenue | 0.016 | 0.013 | 0.0147 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 | 2025 | 2029 | 2030 | 2034 | 2035 | 2040 | 2050 |
|---|---|---|---|---|---|---|---|---|---|
| Scope 1 and 2 Emissions Reduction Percentage Compared to Last Year | % | 8.3 | |||||||
| Target GHG Emissions Reduction Percentage by 2030 Compared to 2019 | % | 37.5 | |||||||
| Target Reduction in GHG Intensity Percentage by 2030 Compared to 2021 | % | 50 | |||||||
| Target Scope 1 and 2 Emissions Reduction Percentage by 2030 Compared to 2018 | % | 45 | |||||||
| Target Scope 1 and 2 Emissions Reduction Percentage by 2030 Compared to 2019 | % | 25 | 53.1 | 30 | |||||
| Target Scope 1 and 2 Emissions Reduction Percentage by 2030 Compared to 2020 | % | 30 | |||||||
| Target Scope 1 and 2 Emissions Reduction Percentage by 2030 Compared to 2022 | % | 50 | |||||||
| Target Scope 1 and 2 Emissions Reduction Percentage by 2050 Compared to 2019 | % | 68.4 | 90 | 100 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Diesel Fuel Consumption | '000 kWh | 210616 | 197014 | 191147 |
| Direct Energy Intensity (By Revenue) | 0.616 | 0.629 | 0.654 | |
| Energy Consumption Intensity (By Revenue) | '000 kWh/ HK$'000 revenue | 0.64 | 0.62 | 0.679 |
| Gasoline Consumption | '000 kWh | 5365 | 5610 | 6378 |
| Indirect Energy Intensity (By Revenue) | 0.023 | 0.021 | 0.025 | |
| LPG Consumption | '000 kWh | 119 | 100 | 93 |
| Natural Gas Consumption | '000 kWh | 9267388 | 9838650 | 10703780 |
| Renewable Energy Consumption | '000 kWh | 2104954 | 1797977 | 1713846 |
| Sold Electricity | '000 kWh | 8318520 | 8557707 | 8183666 |
| Sold Heating | '000 kWh | 372494 | 279222 | 217102 |
| Total Direct Energy Consumption | '000 kWh | 16545774 | 17352518 | 18452212 |
| Total Energy Consumption | '000 kWh | 17174598 | 17936419 | 19163581 |
| Total Indirect Energy Consumption | '000 kWh | 628825 | 583901 | 711369 |
| Total Non-Renewable Fuel Consumption | '000 kWh | 24488187 | 24942272 | 25576011 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Groundwater Withdrawal | 000 m³ | 146 | 75 | 75 |
| Seawater Withdrawal | 000 m³ | 1039277 | 1005423 | 663973 |
| Surface Water Withdrawal | 000 m³ | 42555 | 24571 | 10398 |
| Total Wastewater Discharge | 000 m³ | 1082253 | 1030630 | 667200 |
| Total Water Withdrawal | 000 m³ | 1085876 | 1033380 | 670369 |
| Wastewater Discharge Intensity | 000 m³/ HK$'000 revenue | 0.04 | 0.037 | 0.024 |
| Water Consumption | 000 m³ | 3624 | 2750 | 3448 |
| Water Consumption Intensity (By Revenue) | 000 m³/ HK$'000 revenue | 0.00013 | 0.0001 | 0.00012 |
| Water Withdrawal Intensity | 000 m³/ HK$'000 revenue | 0.04 | 0.037 | 0.024 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Electricity Usage Reduction Compared to Last Year | '000 kWh | -1215 | 1709 |
| Electricity Usage Reduction Percentage Compared to Last Year | % | -26.6 | 29.56 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Wastewater Reduction Compared to Last Year | 000 m³ | 253 | -1887 |
| Wastewater Reduction Percentage Compared to Last Year | % | 25.1 | -149.7 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Packaging Material Consumption (Paper) | tonnes | 4.51 | 6.18 | 5.31 |
| Packaging Materials Consumed | tonnes | 4.51 | 6.18 | 5.31 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Employees Aged 30-50 | 8976 | 9578 | 10223 | |
| Number of Employees Aged Above 50 | 5819 | 5941 | 6107 | |
| Number of Employees Aged Below 30 | 2300 | 2493 | 2614 | |
| Number of Employees in Australia | 6151 | |||
| Number of Employees in Canada | 13 | |||
| Number of Employees in Hong Kong | 1850 | |||
| Number of Employees in Mainland China | 305 | |||
| Number of Employees in United Kingdom | 9808 | |||
| Number of Employees in United States | 167 | |||
| Number of Female Employees | 3067 | 3349 | 3589 | |
| Number of Full-time Employees | 17095 | 18012 | 18944 | |
| Number of Full-time Employees (Female) | 3067 | 3349 | 3589 | |
| Number of Full-time Employees (Male) | 14028 | 14663 | 15355 | |
| Number of General Employees | 15355 | |||
| Number of General Employees (Male) | 15355 | |||
| Number of Male Employees | 14028 | 14663 | 15355 | |
| Number of Part-time Employees | 802 | 1153 | 1281 | |
| Number of Senior Management Employees | 2635 | |||
| Number of Senior Management Employees (Female) | 452 | |||
| Number of Senior Management Employees (Male) | 2183 | |||
| Number of Total Employees | 17897 | 19165 | 20225 | |
| Percentage of Employees in Australia | % | 30.4 | ||
| Percentage of Employees in Hong Kong | % | 9.8 | ||
| Percentage of Employees in United Kingdom | % | 48.5 | ||
| Percentage of Full-time Employees | % | 94 | ||
| Percentage of Part-time Employees | % | 6 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 8.1 | 5.9 | 5.6 |
| Turnover Rate of Employees Aged Above 50 | % | 10.7 | 8.8 | 8.3 |
| Turnover Rate of Employees Aged Below 30 | % | 9.2 | 7.7 | 7.1 |
| Turnover Rate of Employees in Australia | % | 10.3 | 7.8 | 7.7 |
| Turnover Rate of Employees in Canada | % | 7.7 | 7.7 | |
| Turnover Rate of Employees in Hong Kong | % | 7.7 | 10.8 | 8.9 |
| Turnover Rate of Employees in Mainland China | % | 7.9 | 4 | 2.3 |
| Turnover Rate of Employees in Netherlands | % | 9.8 | 13.4 | 14.8 |
| Turnover Rate of Employees in New Zealand | % | 24.3 | 14.1 | 17.8 |
| Turnover Rate of Employees in Thailand | % | 2.4 | 7.5 | |
| Turnover Rate of Employees in United Kingdom | % | 8.3 | 5.4 | 5 |
| Turnover Rate of Employees in United States | % | 24.2 | 17.5 | 21 |
| Turnover Rate of Female Employees | % | 11.3 | 8.5 | 8.9 |
| Turnover Rate of Male Employees | % | 8.6 | 6.8 | 6.2 |
| Turnover Rate of Total Employees | % | 9.1 | 7.1 | 6.7 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Fatalities as a Result of Work-related Injuries | 1 | |
| Number of Work-related Fatalities | 1 | |
| Number of Work-related Fatalities for Direct Employee | 1 | |
| Work-related Fatalities Rate | 0.006 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Lost Time Injury Frequency Rate (Employees) | injuries/100k hours | 0.21 | 0.29 | 0.27 |
| Lost Working Days Due to Work-related Injuries (Employees) | 875 | 1667 | 2647 | |
| Number of Work-related Injuries | 34 | 50 | 51 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Percentage of Employees Covered by Safety Drills | % | 83.2 | 83.3 | 84.2 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 94 | 97 | 93.4 |
| Percentage of Trained Female Employees | % | 86.8 | 92.7 | 89.6 |
| Percentage of Trained General Employees | % | 92.4 | 99.9 | 96 |
| Percentage of Trained Male Employees | % | 95.6 | 97.9 | 94.3 |
| Percentage of Trained Senior Management | % | 100 | 79 | 77.6 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Average Training Hours (Female) | hours | 21.8 | 25.5 | 25.6 |
| Average Training Hours (General Staff) | hours | 37.1 | 51.7 | 49.9 |
| Average Training Hours (Male) | hours | 39 | 53.7 | 50.9 |
| Average Training Hours (Senior Management) | hours | 27.9 | 28.7 | 22.8 |
| Average Training Hours per Employee | hours | 36 | 48.4 | 46.1 |
| Average Training Hours per FTE | hours | 36 | 48.4 | 46.1 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Suppliers in Asia (Excluding China) | 72 | 65 | 67 | |
| Number of Suppliers in Australia | 7962 | 8205 | 9650 | |
| Number of Suppliers in Canada | 310 | 295 | 195 | |
| Number of Suppliers in Europe | 1091 | 1154 | 1169 | |
| Number of Suppliers in Hong Kong | 911 | 904 | 930 | |
| Number of Suppliers in Mainland China | 203 | 215 | 212 | |
| Number of Suppliers in New Zealand | 296 | 330 | 306 | |
| Number of Suppliers in United Kingdom | 4813 | 3975 | 4663 | |
| Number of Suppliers in United States | 3141 | 1677 | 1120 | |
| Number of Total Suppliers | 18805 | 16825 | 18463 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Products and Service Related Complaints | 6871 | 5790 | 6232 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Coverage Rate of Ethical Standards and Anti-Corruption Training | percent | 41.5 | 53.7 | 66.3 |
| Number of People Participated in Ethical Standards and Anti-corruption Training | persons | 7419 | 10286 | 13417 |
| Total Hours of Anti-corruption Training | hours | 6710.1 | 8028.4 | 10242.7 |