2024 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT

Company: ZJLD (6979)
Year: 2024
Published: 2025-04-17
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2021 2022 2023 2024 Report Pages
Air pollutants emissions intensity ton/ton 0.0012 0.0011 0.0009 0.0008 61
Air pollutants emissions intensity (ton/ton) ton/ton 0.0012 0.0011 0.0009 0.0008 35
Ammonia nitrogen emissions kg 740 2021 4202 2000 61
Biochemical oxygen demand (BOD) emissions kg 7458 12485 16636 15973 61
Chemical oxygen demand (COD) emissions kg 18827 33685 37275 52026 61
Nitrogen oxide (NOx) emissions ton 11.99 24.68 23.94 35.06 61
Particulate matter (PM) emissions ton 0.94 1.40 2.64 4.15 61
Sulfur dioxide (SO₂) emissions ton 0.36 3.54 11.92 2.04 61
Total air pollutants emissions ton 13.29 29.62 38.49 41.79 61
Total air pollutants emissions (ton) ton 13.29 20.96 38.49 41.79 35

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 2024 Report Pages
2024 GHG emissions Scope 1 tCO2e 115661 24
2024 GHG emissions Scope 1 proportion % 8.47 24
2024 GHG emissions Scope 2 (market-based) tCO2e 7588 24
2024 GHG emissions Scope 2 (market-based) proportion % 0.56 24
2024 GHG emissions Scope 3 tCO2e 1243042 24
2024 GHG emissions Scope 3 proportion % 90.98 24
Carbon emissions intensity across operational scope (CO2 equivalent per ton of base liquor) tons of CO2 equivalent per ton of base liquor 2.50 8
Decrease in Scope 1 and 2 GHG emissions intensity (tCO2e/ton of base liquor) compared to 2023 % 17.4 9
Market-based Scope 1 and 2 GHG emissions (tCO2e) tCO2e 54987 108607 135633 123249 30
Market-based Scope 1 and 2 GHG emissions intensity (tCO2e/ton) tCO2e/ton 4.97 3.89 3.03 2.50 30
Reduction in carbon emissions intensity (compared to 2021) % 21.7 39.0 5
Scope 1 GHG emissions tCO₂e 48136 97538 123179 115661 61
Scope 1 and 2 GHG emissions tCO2e 54987 108607 135633 123249 24
Scope 1 and 2 GHG emissions (location-based) tCO₂e 54987 108607 137045 129793 61
Scope 1 and 2 GHG emissions (market-based) tCO₂e 54987 108607 135633 132249 61
Scope 1 and 2 GHG emissions intensity (location-based) tCO₂e/ton 4.97 3.89 3.06 2.63 61
Scope 1 and 2 GHG emissions intensity (market-based) tCO₂e/ton 4.97 3.89 3.03 2.50 61
Scope 1 and 2 GHG emissions intensity (tCO2e/ton of base liquor produced) tCO2e/ton 4.97 3.89 3.03 24
Scope 2 GHG emissions (location-based) tCO₂e 6851 11070 13326 14132 61
Scope 2 GHG emissions (market-based) tCO₂e 11070 11914 7588 61
Scope 3 GHG emissions tCO₂e 1231572 1243042 61
Scope 3 GHG emissions (tCO2e) tCO2e 1231572 1243042 30
Year-on-year decrease in carbon emissions intensity across operational scope % 17.35 8
Year-on-year decrease in total carbon emissions across Group's own operations % 9.13 8

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 2024 Report Pages
Hazardous waste intensity ton/ton 0.00008 0.00006 0.00010 61
Hazardous waste intensity (ton/ton) ton/ton 0.0001 0.0001 0.0001 35
Total hazardous waste generated ton 2.28 2.66 5.11 61
Total hazardous waste generated (tons) tons Uncounted 2.28 2.66 5.11 35
Total waste landfilled ton 207 487 806 1740 61

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 2024 2025 Report Pages
Food waste generated ton 470 61
Food waste intensity ton/ton 0.00954 61
General solid waste intensity ton/ton 3.76 3.41 3.53 3.52 61
General solid waste intensity (ton/ton) ton/ton 3.76 3.41 3.53 3.52 35
Number of bottles collected for recycling and creative reuse bottles 29922 9
Number of bottles recycled and upcycled in 2025 target - Lidu bottles 3000 39
Number of recycled wine bottles number 11642 29922 61
Percentage of recyclable, reusable and degradable packaging materials (by weight) % 99.6 99.82 99.10 61
Total general solid waste generated tons 41592 95113 158301 173623 61
Total general solid waste generated (ton) ton 41592 91315 158301 173623 35

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2024 2028 Report Pages
Scope 1 and Scope 2 carbon emissions intensity reduction (compared to 2021) % 49.7 8
Scope 1&2 carbon emissions (tons) - 2028 Carbon Peak tons approximately 300000 5
Zhenjiu Real Vintage uses FSC-certified paper tote bags instead of standard ones, replacing bags 30000 39

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2021 2022 2023 2024 2025 Report Pages
Combined recycling and reuse rate by ZJLD Group % 12.51 32
Food waste recycled ton 344 61
Number of bottles recycled and upcycled in 2025 target - Xiangjiao bottles 3000 39
Number of bottles recycled and upcycled in 2025 target - Zhenjiu bottles 23000 39
Total waste recycled ton 41385 94626 157495 171888 61

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 2024 Report Pages
Diesel consumption liters 50200 74700 99891 142912 61
Electricity consumption kWh 11791980 19052763 22426343 26336270 61
Electricity consumption (kWh) kWh 11791980 19052763 22426343 26336270 30
Electricity consumption intensity kWh/ton 1066.38 682.99 500.54 534.64 61
Gasoline consumption liters 80384 83160 61
Natural gas consumption 13928629 28832033 33986739 40575310 61
Non-renewable energy consumption MWh 163227 332206 390093 454866 61
Percentage of green electricity in total power consumption across the Group % 50.8 9
Renewable electricity consumption kWh 2376 13379285 61
Renewable electricity consumption (kWh) kWh 2376024 13379285 30
Renewable energy consumption MWh 2376 13379 61
Total energy consumption MWh 163227 332206 392469 468246 61
Total energy consumption intensity MWh/ton 14.76 11.91 8.76 9.51 61

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 2024 Report Pages
Fresh water withdrawal intensity ton/ton 118.16 66.12 49.93 50.59 61
Freshwater withdrawal ton 1306799 1844350 2236919 2492191 31
Proportion of alternative water sources to total water withdrawal by ZJLD Group % 3.32 32
Proportion of freshwater withdrawal by source: Groundwater % 2 31
Proportion of freshwater withdrawal by source: Municipal supplies % 33 31
Proportion of freshwater withdrawal by source: Surface water % 65 31
Total freshwater withdrawal ton 1306799 1844350 2236919 2492191 61
Total volume of recycled and reused water tons 356366 9
Total volume of recycled and reused water by ZJLD Group tons 356366 32
Total water recycled by ZJLD Group tons 270866 32
Use of alternative water sources by ZJLD Group tons 85500 32
Wastewater discharge ton 424414 835212 1068144 1153682 61
Wastewater discharge intensity ton/ton 29.94 23.84 23.42 61
Water consumption ton 882385 1009138 1168775 1338509 31, 61
Water consumption intensity ton/ton 36.18 26.09 27.17 61
Water consumption intensity (ton/ton base liquor) ton/ton base liquor 79.80 36.18 26.09 27.17 31
Water discharge ton 424414 835212 1068144 1153682 32
Water discharge intensity ton/ton base liquor 38.38 29.94 23.84 23.42 32
Water recycled in Lidu distillery by cooling water recycling system tons 176602 32
Water recycled in Lidu distillery by reclaimed water in wastewater treatment plant, replacing fresh water tons 7000 32
Water recycled in Xiangjiao distillery by reusing cooling water in strong-aroma liquor workshop, packaging workshop, and floor cleaning, replacing fresh water tons 10000 32
Water recycled in Xiangjiao distillery by reusing distillation cooling water from sauce-aroma liquor workshop tons 59469 32
Water recycled in Xiangjiao distillery by upgraded bottle-washing system in packaging workshop tons 17795 32
Water recycled in Zhenjiu distillery by bottle-washing water recycling system in packaging workshop tons 17000 32
Water recycled in Zhenjiu distillery by reclaimed water in wastewater treatment plant, replacing fresh water tons 1800 32
Water recycled in Zhenjiu distillery by using tail liquor to produce base pot water, replacing fresh water tons 66700 32
Water recycling rate by ZJLD Group % 9.80 32
Water withdrawal intensity (ton/ton base liquor) ton/ton base liquor 118.18 66.12 49.93 50.59 31

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2024 Report Pages
Proportion of green electricity used (sourced from renewable energy) % over 50 8
Water withdrawal intensity decrease (compared to 2021) % 57.2 8

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2021 2022 2023 2024 Report Pages
Fresh water consumption in areas with high water stress ton 531707 641002 658535 955545 61
Water recycling and reuse rate % 12.51 9

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2021 2022 2023 2024 2025 Report Pages
2025 strategic goal - percentage (by weight) of packaging materials being recyclable or degradable % >95 39
Environmentally friendly packaging materials as proportion of total packaging % 99.1 8
Strength of packaging materials used for finished products ton/ton 2.08 2.00 2.03 2.06 61
Total amount of packaging materials used for finished products ton 70086 47207 47386 51793 61
Total amount of recyclable, reusable and degradable packaging materials used ton 45913 46950 51327 61

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2024 Report Pages
Number of cooperative farming bases of sorghum developed mu 400000 9
Number of cooperative farming bases of wheat developed mu 160000 9

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2021 2022 2023 2024 Report Pages
All employees number 7264 10980 11008 11380 62
Average recruitment cost RMB 726.05 62
Increase in employment in rural areas compared to 2021 % 55 9
Increase in number of rural employees (compared to 2021) % 55 8
Number of full-time employees by age group: 30 to 50 years old number 6972 62
Number of full-time employees by age group: Over 50 years old number 702 62
Number of full-time employees by age group: Under 30 years old number 3706 62
Number of full-time employees by gender: Female number 3145 62
Number of full-time employees by gender: Male number 8235 62
Number of full-time employees by region of operation: From the provinces in which we operate number 9299 62
Number of full-time employees by region of operation: Outside the province number 2081 62
Number of new employees hired during the year number 1453 62
Number of newly employed female employees number 439 62
Percentage of employees from ethnic minority groups % 4.12 52, 63
Percentage of employees scoring 4.5 or higher (out of 5) in employee satisfaction survey % 68 9
Percentage of employees with satisfaction score of 4.5 and above % 68 62
Percentage of ethnic minority groups in management % 4.02 63
Percentage of female employees in R&D and engineering positions % 28.36 63
Percentage of female employees in management % 28.54 63
Percentage of women in junior management % 27.97 63
Percentage of women in management in the sales department % 35.58 63
Percentage of women in management positions % 28.54 52
Percentage of women in senior management % 27.78 63
Percentage of women in senior management positions % 27.78 52
Percentage women in R&D and engineering positions % 28.36 52
Proportion of newly created positions filled by internal employees during the year % 17.71 62
Response rate of employee satisfaction questionnaire % 93 62
Total number of employees by employment category: Full-time number 11380 62
Total number of employees by employment type (Full-time) 11380 52
Total number of employees by employment type (Temporary) 4 52
Total number of employees by region (Not from provinces where we operate) 2081 52
Total number of full-time employees by age group (30-50) 6972 52
Total number of full-time employees by age group (Over 50) 702 52
Total number of full-time employees by age group (Under 30) 3706 52
Total number of full-time employees by gender (Female) 3145 52
Total number of full-time employees by gender (Male) 8235 52
Total number of full-time employees by region (From provinces where we operate) 9299 52

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2024 Report Pages
Employee turnover rate by age group - 30 to 50 years old % 15.18 63
Employee turnover rate by age group - Over 50 years old % 12.69 63
Employee turnover rate by age group - Under 30 years old % 17.24 63
Employee turnover rate by gender (Female) % 21.24 52
Employee turnover rate by gender (Male) % 13.46 52
Employee turnover rate by gender - Female % 21.24 63
Employee turnover rate by gender - Male % 13.46 63
Employee turnover rate by region of operation - From the provinces in which we operate % 10.26 63
Employee turnover rate by region of operation - Outside the province % 33.73 63

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2024 Report Pages
Contractor: lost time injury rate (LTIR) (based on 200000 work hours) 0.42 62
Contractors: number of lost time workplace injuries number 2 62
Full-time employees: number of work-related fatalities number 1 62
Full-time employees: rate of work-related deaths % 0.01 62

Lost days due to work injury.

Indicator Unit 2021 2022 2023 2024 Report Pages
Contractors: number of workdays lost due to work-related injuries day 22 62
Full-time employees: lost time injury rate (LTIR) (based on 200000 work hours) 1.09 0.98 0.62 1.44 62
Full-time employees: number of lost workdays due to work-related injuries number 78 110 68 162 62
Full-time employees: number of workdays lost due to injury days 2191 3190 2129 3169 62
Full-time employees: total recordable injury rate (TRIR) (based on 200000 work hours) 1.09 0.98 1.20 1.57 62

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2021 2022 2023 2024 Report Pages
Full-time employees: recordable workplace accidents number 78 110 131 176 62

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2021 2022 2023 2024 Report Pages
Percentage of employees trained by employee category (coverage): Managers % 99.0 94.1 93.7 100 62
Percentage of employees trained by employee category (coverage): Non-managers % 98.7 97.9 94.5 100 62
Percentage of employees trained by gender (coverage): Female % 98.0 95.0 94.5 100 62
Percentage of employees trained by gender (coverage): Male % 98.7 96.7 98.3 100 62

The average training hours completed per employee by gender and employee category.

Indicator Unit 2021 2022 2023 2024 Report Pages
Average number of hours of training completed per employee, by employee category: Managers hours 66 53 83 90 62
Average number of hours of training completed per employee, by employee category: Non-managers hours 35 61 95 90 62
Average number of hours of training completed per employee, by gender: Female hours 38 44 86 110 62
Average number of hours of training completed per employee, by gender: Male hours 34 68 107 82 62
Average number of training hours per employee hours 90 9
Employee training expenses RMB million 8.86 11.42 9.05 5.51 62

Number of suppliers by geographical region.

Indicator Unit 2024 Report Pages
Increase in volume of agricultural product procurement (compared to 2021) % 201 8

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2021 2022 2023 2024 Report Pages
Customer satisfaction rate % 100 9
Increase in agricultural products procurement compared to 2021 % 201 9
Number of complaints about products and services number 61 150 95 62
Percentage of advertising content that underwent responsible marketing review % 100 9

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2024 Report Pages
Number of verified violations - Conflict of interest number 31 63
Number of verified violations - Corruption and bribery number 13 63

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2024 Report Pages
Timely handling rate of verified violations - Conflict of interest % 100 63
Timely handling rate of verified violations - Corruption and bribery % 100 63

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2024 Report Pages
Number of rural households benefiting from cooperative farming bases households 50000 9

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2024 Report Pages
Hours of participation in public charity - Charity hours 343 63
Hours of participation in public charity - Community Service / Poverty Alleviation hours 498 63
Hours of participation in public charity - Culture and Sports hours 3491 63
Hours of participation in public charity - Disaster Relief hours 181 63
Hours of participation in public charity - Education hours 2557 63
Hours of participation in public charity - Environment hours 798 63
Hours of participation in public charity - Others hours 24 63
Number of volunteer service hours contributed hours 7892 9
Public charity donations - Charity RMB million 2.52 63
Public charity donations - Community Service / Poverty Alleviation RMB million 0.50 63
Public charity donations - Culture and Sports RMB million 2.58 63
Public charity donations - Disaster Relief RMB million 0.05 63
Public charity donations - Education RMB million 11.71 63
Public charity donations - Environment RMB million 0.01 63
Public charity donations - Others RMB million 0.52 63
Total amount of public charity donations RMB million 17.90 63
Total donations million RMB 17.9 9
Total hours of participation in public charity hours 7892 63

The types of emissions and respective emissions data.

Standard Indicator Unit 2021 2022 2023 2024
Airborne Particulate Matter (PM) Emissions ton 0.94 1.4 2.64 4.15
NOₓ Emissions ton 11.99 24.68 23.94 35.06
SOₓ Emissions ton 0.36 3.54 11.92 2.04

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023 2024
Direct GHG Emissions (Scope 1) tCO2e 48136 97538 123179 115661
Indirect Energy Emissions (Scope 2) tCO2e 11070 11914 7588 7588
Total GHG Emissions tCO2e 54987 108607 135633 123249
Total GHG Emissions Intensity (By Product Weight) tCO2e/ton 4.97 3.89 3.03 2.5
Total Other Indirect Energy Emissions (Scope 3) tCO2e 1231572 1243042

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023 2024
Total Hazardous Waste ton 2.28 2.66 5.11
Total Hazardous Waste Intensity (By Unit Product) ton/ton 0.00008 0.00006 0.0001

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023 2024
Non-Hazardous Waste Recycled ton 41385 94626 157495 171888
Total Non-Hazardous Waste Intensity (By Unit Product) ton/ton 3.76 3.41 3.53 3.52

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2024
Scope 1 and 2 Emissions Reduction Percentage Compared to Last Year % 49.7

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2024
Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year % 12.51

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023 2024
Diesel Fuel Consumption liters 50200 74700 99891 142912
Energy Consumption Intensity (By Unit Product) MWh/ton 14.76 11.91 8.76 9.51
Gasoline Consumption liters 80384 83160
Natural Gas Consumption 13928629 28832033 33986739 40575310
Percentage of Renewable Energy Consumption % 50.8
Purchased Electricity kWh 11791980 19052763 22426343 26336270
Renewable Energy Consumption MWh 2376 13379
Total Electricity Consumption Intensity (By Unit Product) kWh/ton 1066.38 682.99 500.54 534.64
Total Energy Consumption MWh 163227 332206 392469 468246
Total Non-Renewable Fuel Consumption MWh 163227 332206 390093 454866

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023 2024
Recycled Water Percentage % 12.51
Recycled Water Usage tons 356366
Total Wastewater Discharge ton 424414 835212 1068144 1153682
Total Water Withdrawal ton 1306799 1844350 2236919 2492191
Wastewater Discharge Intensity ton/ton base liquor 29.94 23.84 23.42 23.42
Water Consumption ton 882385 1009138 1168775 1338509
Water Withdrawal Intensity ton/ton 118.16 66.12 49.93 50.59

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2024
Water Withdrawal Intensity Decrease Compared to 2021 % 57.2

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2022 2023 2024
Water Consumption Reduction Compared to Last Year ton -109295 -17533 -297010
Water Consumption Reduction Percentage Compared to Last Year % -20.55 -2.73 -45.11

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2021 2022 2023 2024
Packaging Material Intensity (By Product Weight) ton/ton 2.08 2 2.03 2.06
Packaging Materials Consumed ton 70086 47207 47386 51793

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2021 2022 2023 2024
Number of Employees Aged 30-50 number 6972
Number of Employees Aged Above 50 number 702
Number of Employees Aged Below 30 number 3706
Number of Female Employees number 3145
Number of Full-time Employees number 11380
Number of Full-time Employees (Female) number 3145
Number of Full-time Employees (Male) number 8235
Number of Male Employees number 8235
Number of New Employees number 1453
Number of New Employees (Female) number 439
Number of Temporary Workers number 4
Number of Total Employees number 7264 10980 11008 11380
Percentage of Employees Aged 30-50 % 61.25
Percentage of Employees Aged Above 50 % 6.17
Percentage of Employees Aged Below 30 % 32.56
Percentage of Female Employees % 27.64
Percentage of Full-time Employees % 100
Percentage of Male Employees % 72.36
Percentage of New Employees % 12.77
Percentage of Temporary Workers % 0.04

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2024
Turnover Rate of Employees Aged 30-50 % 15.18
Turnover Rate of Employees Aged Above 50 % 12.69
Turnover Rate of Employees Aged Below 30 % 17.24
Turnover Rate of Female Employees % 21.24
Turnover Rate of Male Employees % 13.46

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2024
Number of Work-related Fatalities number 1
Work-related Fatalities Rate % 0.01

Lost days due to work injury.

Standard Indicator Unit 2021 2022 2023 2024
Lost Days Due to Work-related Injuries number 78 110 68 162
Lost Time Injury Frequency Rate (Employees) per 200000 work hours 1.09 0.98 0.62 1.44
Lost Time Injury Frequency Rate (LTIFR/LTIR) per 200000 work hours 1.09 0.98 0.62 1.44
Lost Working Days Due to Work-related Injuries (Contractor) day 22
Lost Working Days Due to Work-related Injuries (Employees) days 2191 3190 2129 3169

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2021 2022 2023 2024
Percentage of Trained Female Employees % 98 95 94.5 100
Percentage of Trained General Employees % 98.7 97.9 94.5 100
Percentage of Trained Male Employees % 98.7 96.7 98.3 100
Percentage of Trained Senior Management % 99 94.1 93.7 100
Total Cost of Training RMB million 8.86 11.42 9.05 5.51

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2021 2022 2023 2024
Average Training Hours (Female) hours 38 44 86 110
Average Training Hours (General Staff) hours 35 61 95 90
Average Training Hours (Male) hours 34 68 107 82
Average Training Hours (Senior Management) hours 66 53 83 90
Average Training Hours per Employee hours 35 90

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2021 2022 2023
Number of Products and Service Related Complaints number 61 150 95
Total Number of Customer Complaints number 61 150 95

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Standard Indicator Unit 2024
Number of Confirmed Incidents of Corruption number 13

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2024
Donations to Disaster Relief Contributions to Public Welfare million RMB 0.05
Investment in Education Donation million RMB 11.71
Investment in Environmental Protection million RMB 0.01
Investment in Targeted Poverty Alleviation million RMB 0.5
Total Public Welfare Donations million RMB 17.9
Total Social Investment million RMB 17.9
Total Volunteer Service Hours hours 7892