2024 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| NOx emissions | kg | 4.73 | 4.24 | 6 | 139 |
| Particulate matter emissions | kg | 3.02 | 139 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2021-2024 | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|---|
| Carbon emissions reduced by energy management pilot projects in commercial buildings (Beijing, Shanghai, Guangzhou, Shenzhen, Shenyang) | tonnes | 210000 | 111 | ||||
| Category 6: Business travel - employee travel emissions | tCO2e | 316.25 | 140 | ||||
| Direct carbon dioxide (CO2) emissions (Scope 1) | tCO2e | 1200 | 109 | ||||
| Direct emissions of carbon dioxide equivalent (Scope 1) | tCO2e | 664.21 | 511.73 | 211.9 | 139 | ||
| Estimated reduction in carbon emissions by smart microgrid system | kg CO2 | 31657.5 | 38 | ||||
| GHG emission density (Scope 1 and Scope 2) | kg CO2e/m² | 49.6 | 31.6 | 33.8 | 139 | ||
| Greenhouse gas emissions intensity | kgCO2e/m² | 49.6 | 31.6 | 33.8 | 109 | ||
| Indirect carbon dioxide (CO2) emissions (Scope 2) | tCO2e | 211.9 | 109 | ||||
| Indirect emissions of carbon dioxide equivalent (Scope 2) | tCO2e | 7526.79 | 4695.72 | 1200 | 139 | ||
| Indirect emissions of carbon dioxide equivalent (Scope 3) | tCO2e | 316.25 | 140 | ||||
| Per capita carbon emissions in Jiayue Community | tonnes CO2/person | 1.695 | 1.518 | 38 | |||
| Reduction in carbon emissions compared to incineration in Qingdao Chengyang Onewo Town | tonnes | 53.7 | 119 | ||||
| Reduction in per capita carbon emissions in Jiayue Community | % | >10 | 38 | ||||
| SO2 emissions | kg | 41.01 | 139 | ||||
| Total GHG emissions (Scope 1 and Scope 2) | tCO2e | 8191 | 5207.45 | 1411.9 | 139 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Hazardous waste density | kg/m² | 0.011 | 0.013 | 0.078 | 140 |
| Office - total hazardous waste generated | tonnes | 1.76 | 2.11 | 3.24 | 140 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021-2024 | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|
| Cumulative number of residential communities with waste classification initiatives | communities | 2634 | 116 | |||
| Kitchen - kitchen waste | tonnes | 102.95 | 94.45 | 6.34 | 140 | |
| Non-hazardous waste density | tonnes/m² | 0.0068 | 0.0043 | 0.0017 | 140 | |
| Number of cities with residential community waste classification initiatives | cities | 253 | 116 | |||
| Number of local residential waste resource utilisation projects (Green Transformation) in Qingdao Onewo Town | communities | 10 | 116 | |||
| Office - other waste | tonnes | 989.16 | 563.67 | 45.65 | 140 | |
| Office - recyclable waste | tonnes | 34.04 | 54.29 | 17.89 | 140 | |
| Total kitchen and leaf waste composted in Qingdao Chengyang Onewo Town | tonnes | 100 | 119 | |||
| Total non-hazardous waste | tonnes | 1126.14 | 712.41 | 69.88 | 140 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of new residential communities with waste classification initiatives launched | communities | 533 | 116 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Annual power generation capacity of smart microgrid system | kWh | 45000 | 38 | ||
| Diesel consumption | L | 80 | 80 | 288 | 141 |
| Electricity consumption | 10000 kWh | 1267.5 | 674.66 | 197.21 | 141 |
| Energy consumption density | tonnes of standard coal/m² | 0.012 | 0.0082 | 0.0093 | 141 |
| Gasoline consumption | L | 233945.53 | 200834.9 | 92519.32 | 141 |
| Grid Coordinator/Assistant Successful Transfers | persons | 260 | 34 | ||
| Grid Coordinator/Assistant Successful Transfers (percentage) | 20.59% | 34 | |||
| Natural gas - domestic gas consumption | m³ | 28957.62 | 25077.43 | 141 | |
| Natural gas - heating consumption | m³ | 32267 | 395.88 | 395.88 | 141 |
| Number of commercial projects on energy consumption in managed business projects nationwide | projects | 15 | 110 | ||
| Pipeline gas consumption | m³ | 0.12 | 141 | ||
| Proportion of electricity usage from photovoltaic clean energy during peak hours (excluding photovoltaic clean energy) | % | 60 | 38 | ||
| Proportion of electricity used for property office operations supplied by green electricity | % | 100 | 38 | ||
| Purchased heat | GJ | 2769.09 | 7820.69 | 1288.73 | 141 |
| Total energy consumption | tonnes of standard coal | 1981.3 | 1350.72 | 388.91 | 141 |
| Total natural gas consumption | m³ | 61224.62 | 25473.31 | 395.88 | 141 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Water consumption | tonnes | 129598.95 | 70052.48 | 9531.1 | 141 |
| Water consumption density | tonnes/m² | 0.78 | 0.43 | 0.23 | 141 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Average daily reduction in lighting time per project after adopting the Solar Clock system | hours | 0.5 | 37 |
| Average energy-saving rate of energy management pilot projects in commercial buildings (Beijing, Shanghai, Guangzhou, Shenzhen, Shenyang) | % | 15 | 111 |
| Electricity saved by energy management pilot projects in commercial buildings (Beijing, Shanghai, Guangzhou, Shenzhen, Shenyang) | kWh | 421000 | 111 |
| Number of Vanke Service managed projects nationwide that adopted the Solar Clock system | projects | 3440 | 37 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Decrease in number of incidents involving water ingress into underground car parks | percent year-on-year | -42 | 138 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2021-2024 | 2024 | Report Pages |
|---|---|---|---|---|
| Asset Coordinator Successful Transfers | persons | 233 | 34 | |
| Asset Coordinator Successful Transfers (percentage) | 18.45% | 34 | ||
| Completion rate of Facility Renewal Action projects | % | 93.2 | 42 | |
| Compost-based ecological garden area created in Qingdao Chengyang Onewo Town | m² | 300 | 119 | |
| Equivalent number of trees planted by carbon emissions reduction from energy management pilot projects in commercial buildings (Beijing, Shanghai, Guangzhou, Shenzhen, Shenyang) | trees | 11500000 | 111 | |
| Number of projects covered by Facility Renewal Action | projects | 3000 | 42 |
Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Decrease in elevator outages caused by extreme weather | percent year-on-year | -35.2 | 138 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Aged ≥ 51 | Persons | 3833 | 3824 | 5721 | 144 |
| Certified Vanke Service on-site managers (Property Management) | employees | 1971 | 89 | ||
| Certified project directors (Property Management) | employees | 340 | 89 | ||
| Employee satisfaction survey score | 4.42 | 92 | |||
| Employee satisfaction survey score year-on-year improvement | % | 2.31 | 92 | ||
| Hong Kong, Macao, and Taiwan | Persons | 176 | 179 | 236 | 144 |
| Mainland of China | Persons | 97754 | 101105 | 102205 | 144 |
| Number of employees aged 31–40 | Persons | 33681 | 37696 | 39745 | 143 |
| Number of employees aged 41–50 | Persons | 11411 | 12676 | 15157 | 143 |
| Number of employees aged ≤30 | Persons | 49005 | 47088 | 41818 | 143 |
| Number of experts certified by Energy Guild | experts | 11 | 40 | ||
| Number of experts successfully certified in energy division (Cushman & Wakefield Vanke Service) | experts | 11 | 90 | ||
| Number of female employees | Persons | 46467 | 46720 | 47294 | 143 |
| Number of full-time employees | Persons | 97930 | 101284 | 102441 | 143 |
| Number of male employees | Persons | 51463 | 54564 | 55147 | 143 |
| Total number of employees | Persons | 97930 | 101284 | 102441 | 143 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Employee turnover rate | % | 32.58 | 30.5 | 30.99 | 144 |
| Others Successful Transfers | persons | 2 | 34 | ||
| Others Successful Transfers (percentage) | 0.16% | 34 | |||
| Turnover rate of employees from 31 to 40 | % | 27.42 | 25.64 | 28.35 | 144 |
| Turnover rate of employees from 41 to 50 | % | 22.97 | 19.93 | 21.41 | 144 |
| Turnover rate of employees in Hong Kong, Macao, and Taiwan | % | 26.67 | 22.51 | 23.62 | 145 |
| Turnover rate of employees in the Mainland of China | % | 32.59 | 30.51 | 31 | 145 |
| Turnover rate of employees over 51 (inclusive) | % | 35.22 | 24.47 | 18.14 | 144 |
| Turnover rate of employees under 30 (inclusive) | % | 37.28 | 36.49 | 37.3 | 144 |
| Turnover rate of female employees | % | 32.68 | 30.84 | 30.04 | 144 |
| Turnover rate of male employees | % | 32.49 | 30.2 | 31.79 | 144 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2022 | 2023 | Reporting Period | Report Pages |
|---|---|---|---|---|---|
| Number of lives saved by CPR administered by employees and service providers | lives | 9 | 35 | ||
| Number of work-related fatalities | persons | 2 | 2 | 145 | |
| Work-related fatality rate | % | 0.002 | 0.002 | 145 |
Lost days due to work injury.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Absentee Rate | 2.71% | 0.50% | 78 | ||
| Lost Time Injury Rate (LTIR) for Contractors' Employees (per 200000 hours) | / | 0.18 | 78 | ||
| Lost Time Injury Rate (LTIR) for Employees and Other Service Providers (per 200000 hours) | 0.16 | 0.14 | 78 | ||
| Working days lost due to work-related injuries | days | 5670 | 6183 | 6405 | 145 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2022 | 2024 | Report Pages |
|---|---|---|---|---|
| Certified frontline sanitation workers under Wanjing Environmental Sanitation (Property Management) | employees | 31243 | 89 | |
| Certified grid coordinators (Property Management) | employees | 10821 | 89 | |
| Cumulative Successful Safety Officer Transfers | persons | 1263 | 34 | |
| Number of AED units deployed in commercial spaces | AEDs | 1645 | 35 | |
| Number of AED units deployed in residential spaces | AEDs | 2620 | 35 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| CPR certification rate for new front-facing staff in service spaces | percent | 100% | 35 | ||
| Certified development and product managers (Back-office Professional Certifications) | employees | 122 | 89 | ||
| Certified finance professionals (Back-office Professional Certifications) | employees | 550 | 89 | ||
| Certified general technicians (Skills and Training) | employees | 204 | 89 | ||
| Certified human resources professionals (Back-office Professional Certifications) | employees | 131 | 89 | ||
| Certified trainers (Skills and Training) | employees | 2208 | 89 | ||
| Fenglei Market Development Personnel Training Programme: number of market development professionals completed | employees | 40 | 89 | ||
| Fenglei Market Development Personnel Training Programme: number of training camps held | camp | 1 | 89 | ||
| Number of Energy Guild experts trained and certified | experts | 11 | 110 | ||
| Number of core market development roles assessed and trained | roles | 7 | 88 | ||
| Number of employees participating in talent development programmes (Cushman & Wakefield Vanke Service) | people | 1000 | 90 | ||
| Number of employees trained under DPP (Development Potential Programme) | 1196 | 88 | |||
| Number of employees trained under MPP (Manager Promotion Project) | 51 | 88 | |||
| Number of employees trained under TPP (Talent Potential Programme) | 533 | 88 | |||
| Number of empowerment training sessions for on-site manager/project director job certification (Vanke Service) | sessions | 40 | 90 | ||
| Number of individuals reached by Energy Guild training | individuals | 200 | 40 | ||
| Number of participants in empowerment training for on-site manager/project director job certification (Vanke Service) | people | 1909 | 90 | ||
| Number of participants in energy division expert training and selection (Cushman & Wakefield Vanke Service) | people | 200 | 90 | ||
| Number of participants trained by Energy Guild | participants | 100 | 40 | ||
| Number of rounds of expert training and selection in energy division (Cushman & Wakefield Vanke Service) | rounds | 2 | 90 | ||
| Number of training cohorts provided by Energy Guild | cohorts | 2 | 40 | ||
| Percentage of employees who received training | % | 94.8 | 100 | 100 | 146 |
| Percentage of female employees who received training | % | 94.97 | 100 | 100 | 146 |
| Percentage of management level employees who received training | % | 97.18 | 100 | 100 | 146 |
| Percentage of non-management level employees who received training | % | 94.76 | 100 | 100 | 146 |
| Total employees obtained various competency certifications | employees | 52582 | 89 | ||
| Wanyu Security Technician Successful Transfers | persons | 496 | 34 | ||
| Wanyu Security Technician Successful Transfers (percentage) | 39.27% | 34 | |||
| Yanxuan Consultant Successful Transfers | persons | 226 | 34 | ||
| Yanxuan Consultant Successful Transfers (percentage) | 17.89% | 34 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Average hours of training received by employees | hours | 76.43 | 77.8 | 9.03 | 146 |
| Average hours of training received by female employees | hours | 96.94 | 93.47 | 10.17 | 147 |
| Average hours of training received by male employees | hours | 57.84 | 64.38 | 8.05 | 146 |
| Average hours of training received by management level employees | hours | 40.83 | 146.35 | 17.22 | 147 |
| Average hours of training received by new employees | hours | 6 | 7.47 | 5.62 | 147 |
| Average hours of training received by non-management level employees | hours | 77.03 | 76.72 | 8.91 | 147 |
| Average hours of training received by other special trainings | hours | 74.78 | 108.87 | 11.93 | 147 |
| General Technician Successful Transfers | persons | 6 | 34 | ||
| General Technician Successful Transfers (percentage) | 0.48% | 34 | |||
| Pass rate for on-the-job on-site manager and project director job certification (Vanke Service) | 100% | 90 | |||
| Percentage of male employees who received training | % | 94.65 | 100 | 100 | 146 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Reporting Period | Report Pages |
|---|---|---|---|---|---|---|
| Number of headquarters suppliers | numbers | 324 | 540 | 526 | 148 | |
| Number of new AEDs installed across service spaces | AEDs | 1395 | 35 | |||
| Number of suppliers in Central and Western China | numbers | 3892 | 4366 | 6031 | 148 | |
| Number of suppliers in Eastern China | numbers | 4221 | 4218 | 5626 | 148 | |
| Number of suppliers in Northern China | numbers | 3850 | 4479 | 5527 | 148 | |
| Number of suppliers in Southern China | numbers | 4103 | 5279 | 7208 | 148 | |
| Total number of suppliers | numbers | 16390 | 18882 | 24918 | 148 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Total number of AED units deployed since launch of G4 Action | AEDs | 4265 | 35 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Average response time for complaints via 4009 customer hotline, Zhuzher app, and 4009 online customer service mini programme | hours | 17.87 | 105 | ||
| Customer Service/Concierge Successful Transfers | persons | 9 | 34 | ||
| Customer Service/Concierge Successful Transfers (percentage) | 0.71% | 34 | |||
| Customer satisfaction score (Cushman & Wakefield Vanke Service) | 91 | 100 | |||
| Number of complaints handled via 4009 customer hotline, Zhuzher app, and 4009 online customer service mini programme | complaints | 178700 | 105 | ||
| Number of customer satisfaction survey respondents (customer service hotline and in-depth customer visits) | 4009 | 100 | |||
| Total number of complaints received from customer (products and services) | pieces | 159360 | 173675 | 9236 | 148 |
| Year-on-year decrease in complaint rate for Facility Renewal Action | % | 11 | 42 | ||
| Year-on-year increase in satisfaction with facilities and equipment | % | 0.21 | 42 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Cumulative number of intellectual property rights held | pieces | 1007 | 1164 | 1208 | 149 |
| Cumulative number of patents for inventions held | pieces | 18 | 28 | 41 | 149 |
| Cumulative number of patents for utility models held | pieces | 15 | 18 | 16 | 149 |
| Cumulative number of software copyrights held | pieces | 172 | 261 | 259 | 149 |
| Cumulative number of trademarks held | pieces | 776 | 832 | 832 | 149 |
| Number of applications for registration of intellectual property rights submitted during the reporting period | pieces | 298 | 95 | 31 | 148 |
| Number of authorised patents for inventions during the reporting period | pieces | 11 | 10 | 13 | 149 |
| Number of authorised patents for utility models during the reporting period | pieces | 3 | 3 | 149 | |
| Number of authorised software copyrights during the reporting period | pieces | 47 | 89 | 31 | 149 |
| Number of authorised trademarks during the reporting period | pieces | 64 | 56 | 149 | |
| Total number of intellectual property rights authorised during the reporting period | pieces | 128 | 157 | 44 | 149 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Public Maintenance Successful Transfers | persons | 31 | 34 |
| Public Maintenance Successful Transfers (percentage) | 2.45% | 34 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of litigation cases involving corruption, bribery, extortion, fraud and money laundering | pieces | 1 | 150 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of hours participated in anti-corruption training | hours | 245.49 | 103.3 | 817.58 | 150 |
| Number of the Board of Directors and senior management participating in anti-corruption training | Persons | 35 | 301 | 1405 | 150 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2022 | 2024 | Report Pages |
|---|---|---|---|---|
| Cumulative number of lives saved since 2022 | lives | 28 | 35 | |
| Employees participating in '6.1 Children's Day with Onewo' campaign in Guangzhou Office | employees | 100 | 117 | |
| Neighbourhood Programme number of communities assisted in renovations | communities | 200 | 106 | |
| Neighbourhood Programme number of projects applied for during reporting period | projects | 16 | 106 | |
| Neighbourhood Programme number of projects covered | projects | 6000 | 106 | |
| Neighbourhood Programme number of property owners benefited | property owners | 1000000 | 106 | |
| Number of households engaged in energy conservation and emissions reduction practices in Chinese Residential Communities | households | 18700000 | 8 | |
| Number of households engaged in energy-saving and emission-reduction strategy | households | 1000000 | 37 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Charitable donations (including rural revitalisation donation) | RMB10 k | 71.41 | 77.3 | 87.03 | 151 |
| Neighbourhood Programme number of residents involved in fund raising | residents | 1200000 | 106 | ||
| Neighbourhood Programme total funds raised | million RMB | 32.4 | 106 | ||
| Number of hours devoted to volunteer activities | hours | 522070 | 32463 | 37503 | 151 |
| Number of people devoted to volunteer activities | Persons | 1411 | 10821 | 12501 | 151 |
| Value of gifts contributed to welfare institutions in '6.1 Children's Day with Onewo' campaign | RMB | 2000 | 117 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kg | 3.02 | ||
| NOₓ Emissions | kg | 4.73 | 4.24 | 6 |
| SOₓ Emissions | kg | 41.01 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 664.21 | 511.73 | 211.9 |
| Indirect Energy Emissions (Scope 2) | tCO2e | 7526.79 | 4695.72 | 1200 |
| Scope 3 GHG Emissions (Business Travel) | tCO2e | None | 316.25 | |
| Total GHG Emissions | tCO2e | 8191 | 5207.45 | 1411.9 |
| Total GHG Emissions Intensity (By Area) | kgCO2e/m² | 49.6 | 31.6 | 33.8 |
| Total Other Indirect Energy Emissions (Scope 3) | tCO2e | 316.25 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Hazardous Waste (Office) | tonnes | 1.76 | 2.11 | 3.24 |
| Total Hazardous Waste Intensity (By Area) | kg/m² | 0.011 | 0.013 | 0.078 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Non-Hazardous Waste (Domestic Waste) | tonnes | 1126.14 | 712.41 | 69.88 |
| Non-Hazardous Waste (Kitchen Waste) | tonnes | 102.95 | 94.45 | 6.34 |
| Non-Hazardous Waste (Office Waste) | tonnes | 989.16 | 563.67 | 45.65 |
| Non-Hazardous Waste Disposed | tonnes | 1126.14 | 712.41 | 69.88 |
| Non-Hazardous Waste Recycled | tonnes | 34.04 | 54.29 | 17.89 |
| Total Non-Hazardous Waste Intensity (By Area) | tonnes/m² | 0.0068 | 0.0043 | 0.0017 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Diesel Fuel Consumption | L | 80 | 80 | 288 |
| Energy Consumption Intensity (By Area) | tonnes of standard coal/m² | 0.012 | 0.0082 | 0.0093 |
| Gasoline Consumption | L | 233945.53 | 200834.9 | 92519.32 |
| Natural Gas Consumption | m³ | 61224.62 | 25473.31 | 395.88 |
| Percentage of Renewable Energy Consumption | % | 100 | ||
| Purchased Electricity | kWh | 126750 | 67466 | 19721 |
| Purchased Heating | GJ | 2769.09 | 7820.69 | 1288.73 |
| Solar Energy | kWh | 45000 | ||
| Total Energy Consumption | tonnes of standard coal | 1981.3 | 1350.72 | 388.91 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Water Consumption | tonnes | 129598.95 | 70052.48 | 9531.1 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Electricity Usage Reduction Compared to Last Year | kWh | 421000 |
| Electricity Usage Reduction Percentage Compared to Last Year | % | 15 |
| Number of Energy-saving and Carbon Reduction Demonstration Projects Achieved | projects | 8 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Water Consumption Reduction Percentage Compared to Last Year | percent | -42 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Employees Aged 30-50 | employees | 45092 | 50372 | 54902 |
| Number of Employees Aged Above 50 | employees | 3833 | 3824 | 5721 |
| Number of Employees Aged Below 30 | employees | 49005 | 47088 | 41818 |
| Number of Employees in Hong Kong | employees | 176 | 179 | 236 |
| Number of Employees in Mainland China | employees | 97754 | 101105 | 102205 |
| Number of Female Employees | employees | 46467 | 46720 | 47294 |
| Number of Full-time Employees | employees | 97930 | 101284 | 102441 |
| Number of Male Employees | employees | 51463 | 54564 | 55147 |
| Number of New Employees | employees | 42841 | ||
| Number of New Employees (Female) | employees | 19296 | ||
| Number of Total Employees | employees | 97930 | 101284 | 102441 |
| Percentage of Employees Aged 30-50 | % | 46.01 | 49.82 | 53.74 |
| Percentage of Employees Aged Above 50 | % | 3.91 | 3.77 | 5.59 |
| Percentage of Employees Aged Below 30 | % | 50.04 | 46.48 | 40.83 |
| Percentage of Female Employees | % | 47.45 | 46.11 | 46.15 |
| Percentage of Full-time Employees | % | 100 | 100 | 100 |
| Percentage of Male Employees | % | 52.55 | 53.89 | 53.85 |
| Percentage of New Employees (Female) | % | 45.04 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 24.97 | 22.785 | 24.88 |
| Turnover Rate of Employees Aged Above 50 | % | 35.22 | 24.47 | 18.14 |
| Turnover Rate of Employees Aged Below 30 | % | 37.28 | 36.49 | 37.3 |
| Turnover Rate of Employees in Hong Kong | % | 26.67 | 22.51 | 23.62 |
| Turnover Rate of Employees in Mainland China | % | 32.59 | 30.51 | 31 |
| Turnover Rate of Female Employees | % | 32.68 | 30.84 | 30.04 |
| Turnover Rate of Male Employees | % | 32.49 | 30.2 | 31.79 |
| Turnover Rate of Total Employees | % | 32.58 | 30.5 | 30.99 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Work-related Fatalities | persons | 2 | 2 |
| Work-related Fatalities Rate | % | 0.002 | 0.002 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 5670 | 6183 | 6405 |
| Lost Time Injury Frequency Rate (Contractor) | per 200000 hours | 0.18 | ||
| Lost Time Injury Frequency Rate (Employees) | per 200000 hours | 0.16 | 0.14 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit |
|---|---|
| Number of People Receiving Training on Work Safety | people |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 94.8 | 100 | 100 |
| Percentage of Trained Female Employees | % | 94.97 | 100 | 100 |
| Percentage of Trained General Employees | % | 94.76 | 100 | 100 |
| Percentage of Trained Male Employees | % | 94.65 | 100 | 100 |
| Percentage of Trained Senior Management | % | 97.18 | 100 | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Average Training Hours (Female) | hours | 96.94 | 93.47 | 10.17 |
| Average Training Hours (General Staff) | hours | 77.03 | 76.72 | 8.91 |
| Average Training Hours (Male) | hours | 57.84 | 64.38 | 8.05 |
| Average Training Hours (Senior Management) | hours | 40.83 | 146.35 | 17.22 |
| Average Training Hours per Employee | hours | 76.43 | 77.8 | 9.03 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Suppliers in Central China | numbers | 3892 | 4366 | 6031 |
| Number of Suppliers in East China | numbers | 4221 | 4218 | 5626 |
| Number of Suppliers in North China | numbers | 3850 | 4479 | 5527 |
| Number of Suppliers in South China | numbers | 4103 | 5279 | 7208 |
| Number of Total Suppliers | numbers | 16390 | 18882 | 24918 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit |
|---|---|
| Percentage of Suppliers Participated in Anti-corruption Training | % |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Complaint Growth Rate | percent | -94.68 | ||
| Number of Complaints Dealt with | complaints | 178700 | ||
| Total Number of Customer Complaints | pieces | 159360 | 173675 | 9236 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Accumulative Number of Patents Granted | pieces | 33 | 46 | 57 |
| Number of Authorised Utility Model Patents | pieces | 3 | 3 | |
| Number of Intellectual Property Rights Obtained by the Company | pieces | 128 | 157 | 44 |
| Number of Invention Patents | pieces | 18 | 28 | 41 |
| Number of New Patent Applications | pieces | 298 | 95 | 31 |
| Number of Patents Applied | pieces | 298 | 95 | 31 |
| Number of Patents Granted | pieces | 14 | 13 | 13 |
| Number of Patents Held | pieces | 33 | 46 | 57 |
| Number of Trademark Registrations | pieces | 64 | 56 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Corruption Litigation | cases | 1 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Standard Indicator | Unit | 2024-2025 |
|---|---|---|
| Percentage of Employees Anti-corruption Policies have been Communicated to | % | 100 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Directors and Management Attendance for Anti-corruption Training | persons | 35 | 301 | 1405 |
| Total Hours of Anti-corruption Training | hours | 245.49 | 103.3 | 817.58 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Employees Participating in Volunteer Activities | persons | 1411 | 10821 | 12501 |
| Total In-kind Donations | RMB | 2000 | ||
| Total Public Welfare Donations | RMB | 714100 | 773000 | 870300 |
| Total Volunteer Service Hours | hours | 522070 | 32463 | 37503 |