2024 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| GHG emission per capita (Scope 1, Scope 2) | Tons of CO2e/person | 0.55 | 86 |
| Greenhouse Gas (GHG) Emissions (Scope 1, Scope 2) | Tons of CO2e | 2801.8 | 86 |
| Scope 3 Greenhouse Gas Emissions: Business Travel | Tons of CO2e | 1090.55 | 86 |
| Scope 3 Greenhouse Gas Emissions: Capital Goods | Tons of CO2e | 6737.2 | 86 |
| Scope 3 Greenhouse Gas Emissions: Fuel-and Energy-Related Activities (not included in Scope 1 or Scope 2) | Tons of CO2e | 52.12 | 86 |
| Scope 3 Greenhouse Gas Emissions: Purchased Goods and Services | Tons of CO2e | 76658.21 | 86 |
| Total greenhouse gas emissions (Scope 1, Scope 2, Scope 3) | tons of CO2e | 87339.88 | 85 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Hazardous waste generated per capita | Tons/person | 0.000036 | 86 |
| Percentage of hazardous waste generated by offices collected by qualified recycling companies (all operating locations) | % | 100 | 73 |
| Total hazardous waste | Tons | 0.19 | 86 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Non-hazardous waste generated per capita | Tons/person | 0.12 | 86 |
| Percentage of non-hazardous waste generated by Beijing office buildings disposed of by type | % | 100 | 73 |
| Total non-hazardous waste | Tons | 608.15 | 86 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Energy consumption per capita | MWh/person | 1.01 | 86 |
| Total energy consumption | MWh | 5161.96 | 86 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Total water consumption | m³ | 97273.35 | 86 |
| Water consumption per capita | m³/person | 18.99 | 86 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | 2025 | 2030 | Report Pages |
|---|---|---|---|---|---|
| Average annual PUE (Power Usage Effectiveness) of leased data centers by end of 2030 | 1.24 | 74 | |||
| Percentage of lights in Beijing office building's working area replaced with energy-saving LED lights | % | >86 | 73 | ||
| Percentage of servers procured with energy-saving and environmental protection certification by end of 2025 | % | 99.97 | 74 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Percentage of hand-washing sinks in Beijing office buildings equipped with water-saving faucets | % | 100 | 73 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| MSCI ESG rating | A | 5 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of R&D employees | 1331 | 6 | |
| Number of full-time employees | person | 5042 | 54 |
| Number of full-time employees by age group: 30 and below | person | 3805 | 54 |
| Number of full-time employees by age group: 31 to 50 | person | 1231 | 54 |
| Number of full-time employees by age group: 51 and above | person | 6 | 54 |
| Number of full-time employees by ethnicity: Ethnic minorities | person | 324 | 54 |
| Number of full-time employees by ethnicity: Non-ethnic minorities | person | 4718 | 54 |
| Number of full-time employees by gender: Female | person | 2434 | 54 |
| Number of full-time employees by gender: Male | person | 2608 | 54 |
| Number of full-time employees by geographic region: Chinese mainland | person | 5028 | 54 |
| Number of full-time employees by geographic region: Hong Kong, Macao and Taiwan regions of China | person | 11 | 54 |
| Number of full-time employees by geographic region: Overseas (Regions outside the territory of Mainland China, Hong Kong, Macao and Taiwan) | person | 3 | 54 |
| Number of new employees by age group: 30 and below | person | 1537 | 54 |
| Number of new employees by age group: 31 to 50 | person | 62 | 54 |
| Number of new employees by age group: 51 and above | person | 5 | 54 |
| Number of new employees by ethnicity: Ethnic minorities | person | 124 | 54 |
| Number of new employees by ethnicity: Non-ethnic minorities | person | 1480 | 54 |
| Number of new employees by gender: Female | person | 895 | 54 |
| Number of new employees by gender: Male | person | 709 | 54 |
| Number of part-time employees | person | 80 | 54 |
| Percentage of employees with disabilities | % | 0.97 | 55 |
| Percentage of ethnic minorities | % | 6.43 | 55 |
| Percentage of ethnic minorities in all managerial positions | % | 5.97 | 55 |
| Percentage of female employees | % | 48.27 | 55 |
| Percentage of female employees in all managerial positions | % | 41.66 | 55 |
| Percentage of female employees in junior managerial positions (business unit team leaders, sales team leaders and directors) | % | 42.60 | 55 |
| Percentage of female employees in managerial positions in sales and marketing departments | % | 44.14 | 55 |
| Percentage of female employees in middle managerial positions (heads of a business unit) | % | 38.10 | 55 |
| Percentage of female employees in senior managerial positions (senior executives, directors, and vice presidents) | % | 8.33 | 55 |
| Percentage of female employees in the R&D department | % | 23.20 | 55 |
| R&D employees as percentage of total workforce | % | 23.4 | 6 |
| Resume exchanges completed on platform | billion | 1.85 | 7 |
| Total number of employees | person | 5122 | 54 |
| Total number of new employees | person | 1604 | 54 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Employee turnover rate by age group: 30 and under (full-time employees) | % | 31.80 | 70 |
| Employee turnover rate by age group: 31-50 (full-time employees) | % | 8.34 | 70 |
| Employee turnover rate by age group: 51 and above (full-time employees) | % | 0.00 | 70 |
| Employee turnover rate by gender: Female (full-time employees) | % | 30.04 | 70 |
| Employee turnover rate by gender: Male (full-time employees) | % | 24.38 | 70 |
| Employee turnover rate by geographic region: Chinese mainland (full-time employees) | % | 27.25 | 70 |
| Employee turnover rate by geographic region: Hong Kong, Macao and Taiwan regions of China (full-time employees) | % | 21.43 | 70 |
| Employee turnover rate by geographic region: Overseas (Regions outside the territory of Mainland China, Hong Kong, Macao and Taiwan) (full-time employees) | % | 0.00 | 70 |
| Total employee turnover rate (full-time employees) | % | 27.22 | 70 |
Lost days due to work injury.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of workdays lost due to work-related injury incidents | 712 | 67 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Percentage of employees trained | % | 100 | 65 |
| Percentage of employees trained by gender - Female | % | 100 | 65 |
| Percentage of employees trained by gender - Male | % | 100 | 65 |
| Percentage of employees trained by management level - Junior management | % | 100 | 65 |
| Percentage of employees trained by management level - Middle management | % | 100 | 65 |
| Percentage of employees trained by management level - Non-management | % | 100 | 65 |
| Percentage of employees trained by management level - Senior management | % | 100 | 65 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Average employee training hours | hour | 45.90 | 65 |
| Average training hours of employees by gender - Female | hour | 36.73 | 65 |
| Average training hours of employees by gender - Male | hour | 54.45 | 65 |
| Average training hours of employees by management level - Junior management | hour | 115.04 | 65 |
| Average training hours of employees by management level - Middle management | hour | 21.90 | 65 |
| Average training hours of employees by management level - Non-management | hour | 35.06 | 65 |
| Average training hours of employees by management level - Senior management | hour | 3.00 | 65 |
Number of suppliers by geographical region.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of suppliers by geographical region - Chinese mainland | Number | 208 | 90 |
| Number of suppliers by geographical region - Hong Kong, Macao, Taiwan and other countries or regions | Number | 10 | 90 |
| Total number of suppliers | Number | 218 | 90 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Percentage of FSC-certified printing papers applied in all operating locations | % | 100 | 73 |
| Proportion of suppliers with green labels (Beijing office) | Percent | more than 70 | 90 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Average number of chat messages on BOSS Zhipin app per month | billion | 6.0 | 6 |
| User service satisfaction rate | % | 96.18 | 6 |
| Year-on-year increase in MAU of BOSS Zhipin app | % | 25.3 | 6 |
| Year-on-year increase in R&D investment | % | 17.6 | 6 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of copyright registrations | 251 | 6 | |
| Number of patents (including invention patents and design patents) | 351 | 6 | |
| Number of software copyrights | 201 | 6 | |
| Number of trademarks registered domestically and overseas | 1149 | 6 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Monthly average user (MAU) of BOSS Zhipin app | million | 53.0 | 6 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| S&P CSA score | points | 52 | 5 |
| S&P CSA score industry peer ranking | % | 98 | 5 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of live-streamed job fairs under 'Firefly Plan for Helping Persons with Disabilities' | 100 | 6 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Company's investment in R&D | billion RMB | 1.8 | 6 |
| Number of persons with disabilities provided job-seeking services under 'Firefly Plan' | million | 1.137 | 6 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Scope 3 GHG Emissions (Business Travel) | Tons of CO2e | 1090.55 |
| Scope 3 GHG Emissions (Capital Goods) | Tons of CO2e | 6737.2 |
| Scope 3 GHG Emissions (Fuel and Energy-related Activities (Not Included in Scope 1 or Scope 2)) | Tons of CO2e | 52.12 |
| Scope 3 GHG Emissions (Purchased Goods/Services) | Tons of CO2e | 76658.21 |
| Total GHG Emissions | tons of CO2e | 87339.88 |
| Total GHG Emissions Intensity (By Employee) | Tons of CO2e/person | 0.55 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Total Hazardous Waste | Tons | 0.19 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Non-Hazardous Waste Disposed | Tons | 608.15 |
| Total Non-Hazardous Waste Intensity (By Employee) | Tons/person | 0.12 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Total Energy Consumption | MWh | 5161.96 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Water Consumption | m³ | 97273.35 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Employees Aged 30-50 | person | 1231 |
| Number of Employees Aged Above 50 | person | 6 |
| Number of Employees Aged Below 30 | person | 3805 |
| Number of Employees in Hong Kong | person | 11 |
| Number of Employees in Mainland China | person | 5028 |
| Number of Employees in Overseas | person | 3 |
| Number of Female Employees | person | 2434 |
| Number of Full-time Employees | person | 5042 |
| Number of Male Employees | person | 2608 |
| Number of New Employees | person | 1604 |
| Number of New Employees (Above 50) | person | 5 |
| Number of New Employees (Aged 30-50) | person | 62 |
| Number of New Employees (Aged Below 30) | person | 1537 |
| Number of New Employees (Female) | person | 895 |
| Number of New Employees (Male) | person | 709 |
| Number of Part-time Employees | person | 80 |
| Number of Total Employees | person | 5122 |
| Percentage of Female Employees | % | 48.27 |
| Percentage of Full-time Employees | % | 98.44 |
| Percentage of Part-time Employees | % | 1.56 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 8.34 |
| Turnover Rate of Employees Aged Below 30 | % | 31.8 |
| Turnover Rate of Employees in Hong Kong | % | 21.43 |
| Turnover Rate of Employees in Mainland China | % | 27.25 |
| Turnover Rate of Female Employees | % | 30.04 |
| Turnover Rate of Male Employees | % | 24.38 |
| Turnover Rate of Total Employees | % | 27.22 |
Lost days due to work injury.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Lost Days Due to Work-related Injuries | workdays | 712 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Percentage of Employees Trained | % | 100 |
| Percentage of Trained Female Employees | % | 100 |
| Percentage of Trained General Employees | % | 100 |
| Percentage of Trained Male Employees | % | 100 |
| Percentage of Trained Middle Management | % | 100 |
| Percentage of Trained Senior Management | % | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Average Training Hours (Female) | hour | 36.73 |
| Average Training Hours (General Staff) | hour | 35.06 |
| Average Training Hours (Male) | hour | 54.45 |
| Average Training Hours (Middle Management) | hour | 21.9 |
| Average Training Hours (Senior Management) | hour | 3 |
| Average Training Hours per Employee | hour | 45.9 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Suppliers in Mainland China | Number | 208 |
| Number of Total Suppliers | Number | 218 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Percentage of Suppliers Adopting Green Procurement Standards | Percent | more than 70 |
| Percentage of Suppliers Using Green Materials and Recycling Packaging | Percent | more than 70 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Satisfaction Rate of Customer Complaint Handling | % | 96.18 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Intellectual Property Rights Obtained by the Company | 1952 | |
| Number of Patents Held | 351 | |
| Number of Trademark Registrations | 1149 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Standard Indicator | Unit |
|---|---|
| Percentage of Suppliers Accepting Anti-corruption Policies | % |