Sustainability Report 2024
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| % of fleet meeting CAEP/6 requirements | % | 91 | 92 | 97 | 134 |
| % of fleet meeting CAEP/8 requirements | % | 68 | 72 | 90 | 134 |
| Average NOx emissions per landing and take-off cycle (LTO) | kg / LTO | 43 | 37 | 36 | 134 |
| Freighter NOx emissions | grammes / RTK | 0.23 | 0.17 | 0.18 | 134 |
| Passenger aircraft NOx emissions | grammes / RPK | 0.07 | 0.04 | 0.04 | 134 |
| Stationary combustion – diesel (ground energy use) | litres | 3810 | 135 | ||
| Total NOx emissions | tonnes | 2336 | 4630 | 5619 | 134 |
| Total ground emissions | tCO2e | 91028 | 135 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 1998 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2030 | 2035 | Report Pages |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Annual carbon emissions reduction from new warewash system at Cathay Dining | tonnes | 1625 | 124 | ||||||||
| CO2 emissions of all aircraft | grammes / ATK, grammes / RTK, thousand tonnes in CO2e | 680 | 19311 | 7513 | 5997 | 5332 | 11528 | 517 | 133 | ||
| CO2 emissions of freighter | kg / RTK | 0.38 | 0.46 | 0.52 | 0.53 | 0.54 | 133 | ||||
| CO2 emissions of passenger aircraft | kg / RPK | 0.19 | 0.67 | 0.17 | 0.1 | 0.1 | 133 | ||||
| Carbon emissions reduction from SAF usage | tonnes | 20659 | 46 | ||||||||
| Carbon intensity (gCO2/RTK) baseline for 2019 | gCO2/RTK | 761 | 35 | ||||||||
| Mobile combustion – diesel (ground energy use) | litres | 3774750 | 135 | ||||||||
| Mobile combustion – unleaded petrol (ground energy use) | litres | 15343 | 135 | ||||||||
| Net Scope 1 | tCO2e | 14048971 | 132 | ||||||||
| Net Scope 1 and 2 (location-based) | tCO2e | 14134017 | 132 | ||||||||
| Net Scope 1 and 2 (market-based) | tCO2e | 14098376 | 132 | ||||||||
| Net Scope 1, 2 and 3 (location-based) | tCO2e | 23596052 | 132 | ||||||||
| Net Scope 1, 2 and 3 (market-based) | tCO2e | 23560411 | 132 | ||||||||
| Reduction in carbon emissions compared to 2022 (times) | times | 22 | 46 | ||||||||
| Reduction in ground emissions from 2018 baseline by 2030 | percentage reduction | 32% | 35 | ||||||||
| Reduction in ground emissions from 2018 baseline by 2035 | percentage reduction | 55% | 35 | ||||||||
| Scope 1 | tCO2e | 14083146 | 132 | ||||||||
| Scope 1 Greenhouse Gas Emissions (CO2e) | tonnes carbon dioxide equivalent | 12412000 | 160 | ||||||||
| Scope 1 and 2 (location-based) | tCO2e | 14168192 | 132 | ||||||||
| Scope 1 and 2 (market-based) | tCO2e | 14132551 | 132 | ||||||||
| Scope 1 emissions (All Aviation fuel, other liquid fuel and gaseous fuels) | million tonnes CO2e | 14.1 | 40 | ||||||||
| Scope 1 emissions - comparison to 2019 | below pre-pandemic levels | 41 | |||||||||
| Scope 1, 2 and 3 (location-based) | tCO2e | 23630227 | 132 | ||||||||
| Scope 1, 2 and 3 (market-based) | tCO2e | 23594586 | 132 | ||||||||
| Scope 2 (location-based) | tCO2e | 85046 | 132 | ||||||||
| Scope 2 (market-based) | tCO2e | 49405 | 132 | ||||||||
| Scope 2 Greenhouse Gas Emissions (CO2e) - Location-based | tonnes carbon dioxide equivalent | 14200 | 160 | ||||||||
| Scope 2 Greenhouse Gas Emissions (CO2e) - Market-based | tonnes carbon dioxide equivalent | 14200 | 160 | ||||||||
| Scope 2 emissions (Electricity and gaseous fuels) | million tonnes CO2e | 0.05 | 40 | ||||||||
| Scope 3 | tCO2e | 9462035 | 132 | ||||||||
| Scope 3 Greenhouse Gas Emissions (CO2e) - Category 3 Fuel and energy related activities (not included in Scope 1 or 2) | tonnes carbon dioxide equivalent | 1241200 | 160 | ||||||||
| Scope 3 Greenhouse Gas Emissions (CO2e) - Category 6 Business travel | tonnes carbon dioxide equivalent | 1200 | 160 | ||||||||
| Scope 3 Greenhouse Gas Emissions (CO2e) - Category 7 Employee commuting | tonnes carbon dioxide equivalent | 3700 | 160 | ||||||||
| Scope 3 Greenhouse Gas Emissions (CO2e) - Category 9 Downstream transportation and distribution | tonnes carbon dioxide equivalent | 3700 | 160 | ||||||||
| Total Greenhouse Gas Emissions (CO2e) | tonnes carbon dioxide equivalent | 13761000 | 160 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Hazardous waste (battery) | tonnes | 25 | 137 |
| Hazardous waste (chemical liquid waste) | Litres | 22940 | 137 |
| Hazardous waste (chemical solid waste) | tonnes | 6 | 137 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | 2023 | 2024 | 2025 | 2030 | Report Pages |
|---|---|---|---|---|---|---|---|
| Food processing oil collected for conversion into biodiesel | litres | 13833 | 62 | ||||
| Food waste recovered through O·PARK1’s waste-to-energy facilities | tonnes | 816 | 125 | ||||
| Food waste sent to O·PARK1 for conversion into energy | tonnes | 816 | 62 | ||||
| Hangers reused at Vogue Laundry | pieces | 849465 | 137 | ||||
| Increase in annual waste diversion rate compared to previous year | percent | 172 | 122 | ||||
| Landfilled non-hazardous waste (commercial and industrial waste, food waste and grease trap) | tonnes | 15004 | 137 | ||||
| Landfilled non-hazardous waste intensity per revenue | tonnes/HK$M | 0.14 | 137 | ||||
| Non-hazardous waste diversion rate | % | 19 | 137 | ||||
| Recycling (ground operations) - Food donated | tonnes | 336 | 137 | ||||
| Recycling (ground operations) - Food processing oil | tonnes | 13 | 137 | ||||
| Recycling (ground operations) - Glass | tonnes | 557 | 137 | ||||
| Recycling (ground operations) - Inconsumable food waste sent for recycling and energy recovery | tonnes | 910 | 137 | ||||
| Recycling (ground operations) - Metal | tonnes | 46 | 137 | ||||
| Recycling (ground operations) - Paper | tonnes | 475 | 137 | ||||
| Recycling (ground operations) - Plastic | tonnes | 598 | 137 | ||||
| Recycling (ground operations) - Sub-total | tonnes | 2970 | 137 | ||||
| Recycling (ground operations) - Tires | tonnes | 35 | 137 | ||||
| Recycling at HKIA (inflight operations) - Metal | tonnes | 3 | 137 | ||||
| Recycling at HKIA (inflight operations) - Plastic | tonnes | 7 | 137 | ||||
| Target for average passenger-facing Single-Use Plastics (SUP) items per passenger | pieces per passenger | 1.5 | 6 | ||||
| Target to decrease passenger-facing SUP items per passenger | pieces per passenger | 7.7 | 1.5 | 14 | |||
| Target to reduce cabin waste to per passenger | kg per passenger | 0.63 | 14 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 1998 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2030 | 2035 | Report Pages |
|---|---|---|---|---|---|---|---|---|---|---|---|
| CO2 emissions of all aircraft (% change from previous year) | % | 7.3% | -58.3% | -20.2% | -11.1% | 116.2% | 21.8% | 133 | |||
| CO2 emissions of all aircraft (% improvement since 1998, ATK) | % | 0.0% | 18.5% | 29.1% | 28.3% | 29.4% | 26.7% | 24.0% | 133 | ||
| CO2 emissions of all aircraft (% improvement since 1998, RTK) | % | 0.0% | 25.5% | 32.5% | 36.8% | 33.8% | 31.2% | 27.6% | 133 | ||
| Carbon Offsets Purchased | tonnes carbon dioxide equivalent | 14200 | 160 | ||||||||
| Carbon emissions avoided through enhanced fuel efficiency | tonnes | 6000 | 120 | ||||||||
| Carbon emissions offset by Cathay Pacific during Earth Day promotional campaign | tonnes | 328 | 51 | ||||||||
| Carbon emissions offset by corporate customers under HK Express Customer Carbon Offset Programme | tonnes | 20721 | 51 | ||||||||
| Carbon emissions offset by individual customers under HK Express Customer Carbon Offset Programme | tonnes | 16874 | 51 | ||||||||
| Carbon intensity (gCO2/RTK) target for 2030 | gCO2/RTK | 670 | 35 | ||||||||
| Carbon intensity per revenue tonne kilometre (RTK) - 2030 target | gCO2/RTK | 670 | 41 | ||||||||
| Carbon intensity reduction target (improvement by 2030 compared with 2019 baseline) | percent | 12 | 9 | ||||||||
| Carbon offsets (voluntary – purchased by individual and corporate customers) | tCO2e | 2482 | 16779 | 37595 | 134 | ||||||
| Carbon offsets (voluntary – purchased by the Group for duty travel) | tCO2e | 35917 | 9116 | 14600 | 134 | ||||||
| Carbon offsets (voluntary – purchased by the Group for promotional campaigns) | tCO2e | 328 | 134 | ||||||||
| Carbon offsets (voluntary – purchased for cargo shipments) | tCO2e | 570 | 1969 | 134 | |||||||
| Emissions reduction from SAF (voluntary – purchased by the Group for duty travel) | tCO2e | 1556 | 134 | ||||||||
| Ground emissions reduction target (from 2018 baseline) | % | 32 | 55 | 52 | |||||||
| Number of journeys offset by Cathay Pacific during Earth Day promotional campaign | journeys | 778 | 51 | ||||||||
| SAF derived carbon emissions abatement | tCO2 | 1274 | 2485 | 19247 | 134 | ||||||
| Total carbon emissions offset by HK Express Customer Carbon Offset Programme | tonnes | 54492 | 51 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2019 | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|
| Annual waste diversion rate | percent | 40 | 122 | |||
| Increase in food waste recycling compared to last year | 35% | 125 | ||||
| Plastic straws and stirrers removed from all Cathay Pacific flights, lounges, and offices globally, saving over 32 million pieces of plastic waste a year | pieces per year | 32000000 | 60 | |||
| SUP reduction target (Single-Use Plastics): reduce by 50% or 387 million pieces a year by the end of 2022 | pieces per year | 387000000 | 60 | |||
| SUP reduction target surpassed and achieved 56% reduction by replacing most used SUP items (cups, cutlery, salad bowl lids, water cuplets, etc.) | percent reduction | 56 | 60 | |||
| Set new target to decrease passenger-facing SUP items to 1.5 pieces per passenger by 2025 | pieces per passenger | 1.5 | 60 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 1998 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 and beyond | 2030 | Report Pages |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Aviation jet fuel | tonnes | 4457626 | 135 | ||||||||
| Corporate SAF Programme - total SAF committed by programme partners | tonnes | 6270 | 9 | ||||||||
| Electricity (ground energy use) | mWh | 115752 | 135 | ||||||||
| Energy intensity per employee (ground energy use) | GJ | 6534 | 135 | ||||||||
| Fuel consumption | thousand tonnes | 2343 | 6130 | 2386 | 1904 | 1690 | 3660 | 4458 | 133 | ||
| Fuel efficiency of all aircraft | grammes / ATK, grammes / RTK | 216 | 242 | 219 | 204 | 215 | 224 | 235 | 133 | ||
| Fuel efficiency of freighter | litres / RTK | 0.15 | 0.18 | 0.21 | 0.21 | 0.21 | 133 | ||||
| Fuel efficiency of passenger aircraft | litres / RPK*100 | 7.73 | 26.68 | 6.82 | 4.01 | 4.11 | 133 | ||||
| Number of B777X aircraft scheduled for delivery | aircraft | 21 | 47 | ||||||||
| Percentage of SAF in annual jet fuel consumption | % | 0.15 | 135 | ||||||||
| Revenue passenger kilometres (RPK) | million | 40679 | 143832 | 21136 | 4126 | 15435 | 81454 | 104496 | 133 | ||
| Revenue tonne kilometres (RTK) | million | 7213 | 25362 | 10876 | 9268 | 7857 | 16369 | 18947 | 133 | ||
| SAF used for Cathay Pacific flights from Hong Kong International Airport (HSBC Hong Kong and EcoCeres partnership) | tonnes | 3400 | 5 | ||||||||
| Sustainable aviation fuel ("SAF") | tonnes | 6884 | 135 | ||||||||
| Total annual Sustainable Aviation Fuel (SAF) consumption by programme partners | tonnes | 6270 | 5 | ||||||||
| Total energy used (ground energy use) | GJ | 196733858 | 135 | ||||||||
| Towngas (ground energy use) | unit | 7439928 | 135 | ||||||||
| Use of SAF (Sustainable Aviation Fuel) for Cathay Pacific operating flights by 2030 | percentage of flights | 10% | 35 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 1998 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2030 | Report Pages |
|---|---|---|---|---|---|---|---|---|---|---|
| Corporate SAF Programme goal for 2030 (percentage of SAF usage) | 10% | 5 | ||||||||
| Fuel efficiency of all aircraft (% improvement since 1998) | % | 0.0% | 18.5% | 29.2% | 28.3% | 29.4% | 26.6% | 24.0% | 133 | |
| Fuel efficiency of all aircraft (% improvement since 1998, RTK) | % | 0.0% | 25.5% | 32.5% | 37.2% | 33.8% | 31.2% | 27.6% | 133 | |
| SAF (Sustainable Aviation Fuel) usage committed by programme partners | tonnes | 6270 | 46 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Annual water consumption savings from new warewash system at Cathay Dining | m3 | 40000 | 124 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2019 | 2023 | Report Pages |
|---|---|---|---|---|
| Average passenger-facing Single-Use Plastics (SUP) items per passenger | pieces per passenger | 7.7 | 6 | |
| Switched all water bottles loaded from Hong Kong to bottles made with 100% recycled plastic | percent recycled plastic | 100 | 60 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2024 | 2025 and beyond | Report Pages |
|---|---|---|---|---|
| ISO 14001:2015 standard coverage at Hong Kong sites (Cathay City, Cathay House, Cathay Dining Building, VLS Yuen Long Plant) | percent | 80 | 53 | |
| Number of A321neo aircraft delivered | aircraft | 12 | 47 | |
| Number of A321neo aircraft scheduled for delivery | aircraft | 36 | 47 | |
| Number of next-generation aircraft taken delivery | aircraft | 12 | 9 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 1998 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2025 and beyond | 2027 | Report Pages |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 30 to 50 years old (% of total workforce) | % | 64 | 60 | 59 | 139 | |||||||
| Available tonne kilometres (ATK) | million | 10857 | 34791 | 15587 | 12308 | 11092 | 23113 | 27177 | 133 | |||
| Average number of flights handled per day by Cathay Dining in Hong Kong | flights/day | 158 | 124 | |||||||||
| Average number of meals supplied per day by Cathay Dining in Hong Kong | meals/day | 64477 | 124 | |||||||||
| Average tenure, 30 to 50 years old | no. | 10 | 10 | 9 | 143 | |||||||
| Average tenure, female | no. | 13 | 9 | 11 | 143 | |||||||
| Average tenure, male | no. | 10 | 13 | 9 | 143 | |||||||
| Average tenure, over 50 years old | no. | 22 | 20 | 20 | 143 | |||||||
| Average tenure, under 30 years old | no. | 3 | 3 | 2 | 143 | |||||||
| Board of Directors diversity by age group: 39–47 years old | % | 6 | 146 | |||||||||
| Board of Directors diversity by age group: 48–56 years old | % | 47 | 146 | |||||||||
| Board of Directors diversity by age group: 57–65 years old | % | 47 | 146 | |||||||||
| Board of Directors diversity by gender: Female | % | 24 | 146 | |||||||||
| Board of Directors diversity by gender: Male | % | 76 | 146 | |||||||||
| Cabin crew (% of total workforce) | % | 31 | 31 | 38 | 139 | |||||||
| Female in STEM-related positions (as % of total STEM-related positions) | % | 19 | 19 | 21 | 148 | |||||||
| Female in all management positions (as % of total management workforce) | % | 31 | 31 | 31 | 148 | |||||||
| Female in junior management positions (as % of total junior management workforce) | % | 34 | 35 | 35 | 148 | |||||||
| Female in revenue-generating positions (as % of total revenue-generating positions) | % | 26 | 28 | 29 | 148 | |||||||
| Flight crew (% of total workforce) | % | 12 | 15 | 12 | 139 | |||||||
| Ground employees (% of total workforce) | % | 57 | 54 | 50 | 139 | |||||||
| Group workforce at start of 2024 | employees | 24000 | 6 | |||||||||
| Individual contributor (% of total workforce) | % | 64 | 64 | 66 | 139 | |||||||
| New hires - Individual contributor (%) | % | 19 | 20 | 23 | 142 | |||||||
| New hires - Individual contributor (number) | no. | 1522 | 2401 | 2736 | 142 | |||||||
| New hires - Junior management (%) | % | 20 | 19 | 20 | 142 | |||||||
| New hires - Junior management (number) | no. | 1014 | 1137 | 1397 | 142 | |||||||
| New hires - Middle management (%) | % | 14 | 5 | 5 | 142 | |||||||
| New hires - Middle management (number) | no. | 62 | 55 | 57 | 142 | |||||||
| New hires - Operational leader (%) | % | 14 | 5 | 5 | 142 | |||||||
| New hires - Operational leader (number) | no. | 62 | 55 | 57 | 142 | |||||||
| New hires - Strategic leader (%) | % | 43 | 3 | 2 | 142 | |||||||
| New hires - Strategic leader (number) | no. | 10 | 2 | 1 | 142 | |||||||
| New hires - Team leader (%) | % | 20 | 19 | 20 | 142 | |||||||
| New hires - Team leader (number) | no. | 1014 | 1137 | 1397 | 142 | |||||||
| New hires - Top management (%) | % | 43 | 3 | 2 | 142 | |||||||
| New hires - Top management (number) | no. | 10 | 2 | 1 | 142 | |||||||
| Number of A330-900 aircraft scheduled for delivery | aircraft | 30 | 47 | |||||||||
| Number of A350F aircraft scheduled for delivery | aircraft | 6 | 47 | |||||||||
| Number of employees and resident contractors at Cathay Dining | people | 1700 | 124 | |||||||||
| Operational leader (% of total workforce) | % | 5 | 5 | 4 | 139 | |||||||
| Over 50 years old (% of total workforce) | % | 22 | 21 | 17 | 139 | |||||||
| Percentage of men in senior positions at Cathay | % | 70 | 116 | |||||||||
| Percentage of men on the Board at Cathay | % | 76 | 116 | |||||||||
| Percentage of women in senior positions at Cathay | % | 30 | 116 | |||||||||
| Percentage of women on the Board at Cathay | % | 24 | 116 | |||||||||
| Planned Group workforce at end of 2024 | employees | 30000 | 6 | |||||||||
| Promotion rate, 30 to 50 years old | % | 5 | 11 | 22 | 143 | |||||||
| Promotion rate, female | % | 4 | 10 | 23 | 143 | |||||||
| Promotion rate, male | % | 6 | 10 | 13 | 143 | |||||||
| Promotion rate, over 50 years old | % | 3 | 8 | 7 | 143 | |||||||
| Promotion rate, under 30 years old | % | 5 | 8 | 11 | 143 | |||||||
| Strategic leader (% of total workforce) | % | 1 | 1 | 1 | 139 | |||||||
| Target for gender balance at Board level (maximum percentage of same gender) | percent | 70 | 14 | |||||||||
| Target for gender balance at senior positions (maximum percentage of same gender) | percent | 65 | 14 | |||||||||
| Team leader (% of total workforce) | % | 30 | 30 | 29 | 139 | |||||||
| Total New Hires Number of Permanent Employees | no. | 2608 | 3595 | 4191 | 142 | |||||||
| Total average tenure of permanent employees | no. | 11 | 11 | 10 | 143 | |||||||
| Total promotion rate of permanent employees | % | 9 | 10 | 18 | 143 | |||||||
| Under 30 years old (% of total workforce) | % | 14 | 19 | 24 | 139 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Percentage of respondents rating strong | % | 84 | 146 | ||
| Total Absentee Rate of Permanent Employees | % | 3 | 4 | 3 | 144 |
| Total New Hires Rate of Permanent Employees | % | 17 | 19 | 21 | 142 |
| Total Turnover Rate of Permanent Employees | % | 21 | 15 | 11 | 140 |
| Total Voluntary Turnover Rate of Permanent Employees | % | 18 | 12 | 9 | 140 |
| Voluntary turnover rate by age group: 30 to 50 years old | % | 17 | 12 | 8 | 140 |
| Voluntary turnover rate by age group: Over 50 years old | % | 10 | 8 | 5 | 140 |
| Voluntary turnover rate by age group: Under 30 years old | % | 43 | 21 | 19 | 140 |
| Voluntary turnover rate by employee category: Individual contributor | % | 20 | 16 | 11 | 140 |
| Voluntary turnover rate by employee category: Operational leader | % | 18 | 5 | 5 | 140 |
| Voluntary turnover rate by employee category: Strategic leader | % | 30 | 4 | 9 | 140 |
| Voluntary turnover rate by employee category: Team leader | % | 19 | 8 | 6 | 140 |
| Voluntary turnover rate by gender: Female | % | 23 | 10 | 10 | 140 |
| Voluntary turnover rate by gender: Male | % | 17 | 14 | 8 | 140 |
| Voluntary turnover rate by management level: Junior management | % | 19 | 8 | 6 | 140 |
| Voluntary turnover rate by management level: Middle management | % | 18 | 5 | 5 | 140 |
| Voluntary turnover rate by management level: Top management | % | 30 | 4 | 9 | 140 |
| Voluntary turnover rate by region: Chinese Mainland | % | 1 | 6 | 5 | 140 |
| Voluntary turnover rate by region: Hong Kong | % | 18 | 13 | 9 | 140 |
| Voluntary turnover rate by region: Others | % | 3 | 11 | 7 | 140 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|---|---|---|
| Number of fatal occupational accidents (Cathay Dining, Hong Kong) | case | 1 | 152 | ||||||
| Total Recordable Injury Frequency Rate (The Group Airlines) | no. | 4.18 | 15.17 | 9.67 | 148 | ||||
| Total recordable injury frequency rate (Cathay Pacific, Cathay Dragon, Air Hong Kong) | injuries per 200000 work hours | 11.47 | 13.68 | 86 | |||||
| Total recordable injury frequency rate (Cathay Pacific, Hong Kong Express, Air Hong Kong) | injuries per 200000 work hours | 3.64 | 1.38 | 4.18 | 15.17 | 9.67 | 86 |
Lost days due to work injury.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Absentee rate by gender - Female | % | 3 | 144 | ||
| Absentee rate by gender - Male | % | 2 | 144 | ||
| Lost Day Rate (The Group Airlines) | no. | 51.47 | 189.46 | 86.14 | 148 |
| Lost Time Injury Rate (The Group Airlines) | no. | 3.01 | 10.39 | 5.82 | 148 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Fine for violation of Occupational Safety and Health Ordinance (Vogue Laundry, Hong Kong) | HKD | 450000 | 152 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Employee engagement survey - office employees who agreed or strongly agreed they are proud to work for Air Hong Kong | percent | 87 | 120 | ||
| Graduates from I Can Fly programme | students | 300 | 6 | ||
| Percentage of employees trained by employee category - Individual contributor | % | 69 | 100 | 100 | 145 |
| Percentage of employees trained by employee category - Operational leader | % | 61 | 30 | 100 | 145 |
| Percentage of employees trained by employee category - Strategic leader | % | 17 | 100 | 100 | 145 |
| Percentage of employees trained by employee category - Team leader | % | 94 | 84 | 100 | 145 |
| Percentage of employees trained by gender - Female | % | 73 | 100 | 100 | 145 |
| Percentage of employees trained by gender - Male | % | 87 | 89 | 100 | 145 |
| Total employees trained | % | 100 | 144 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Average hours of training per employee - Individual Contributor | hours | 308 | 106 | ||
| Average hours of training per employee - Operational Leader | hours | 131 | 106 | ||
| Average hours of training per employee - Strategic Leader | hours | 105 | 106 | ||
| Average hours of training per employee - Team Leader | hours | 131 | 106 | ||
| Average training hours | hours | 166 | 144 | ||
| Average training hours by employee category - Individual contributor | hours | 308 | 144 | ||
| Average training hours by employee category - Operational leader | hours | 131 | 144 | ||
| Average training hours by employee category - Strategic leader | hours | 105 | 144 | ||
| Average training hours by employee category - Team leader | hours | 131 | 144 | ||
| Average training hours by gender - Female | hours | 305 | 144 | ||
| Average training hours by gender - Male | hours | 169 | 144 | ||
| Average training hours per employee | hours | 5 | 125 | ||
| Average training spend by employee category - Individual contributor | HK$ | 8559 | 11151 | 29205 | 145 |
| Average training spend by employee category - Operational leader | HK$ | 11541 | 14142 | 43083 | 145 |
| Average training spend by employee category - Strategic leader | HK$ | 9391 | 13824 | 40599 | 145 |
| Average training spend by employee category - Team leader | HK$ | 12094 | 15439 | 38656 | 145 |
| Average training spend by gender - Female | HK$ | 10492 | 13821 | 36528 | 145 |
| Average training spend by gender - Male | HK$ | 8317 | 11911 | 31195 | 145 |
| Increase in total training hours from 2023 | 31% | 125 | |||
| Percentage of employees receiving performance review | % | 84 | 146 | ||
| Total Average Training Spend Per Employee | HK$ | 11800 | 12800 | 33650 | 145 |
| Total training hours | hours | 4903889 | 144 | ||
| Total training hours for employees | hours | 8667 | 125 |
Number of suppliers by geographical region.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of international airlines served by Cathay Dining in Hong Kong | 49 | 124 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| New suppliers that were screened using environmental criteria | All | 178 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Indicator | Unit | 2024 | 2025 | Report Pages |
|---|---|---|---|---|
| Cathay Dining transition to cage-free liquid eggs | by end of 2025 | 9 | ||
| Cathay Dining use of cage-free shell eggs | fully | 9 | ||
| Certified sustainable seafood as percentage of total volume purchased | percent | 70 | 9 | |
| Certified sustainable seafood served by Cathay Dining | tonnes | 351 | 9 | |
| Eco-friendly products in hygiene-related paper products and stationery paper products | 100% | 125 | ||
| Sustainable seafood purchased | tonnes | 351 | 125 | |
| Sustainable seafood purchased as proportion of total volume | 70% | 125 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2024 | 2025 and beyond | Report Pages |
|---|---|---|---|---|
| Number of airline meals supplied by Cathay Dining in Hong Kong | meals | 23600000 | 124 | |
| Total number of next generation aircraft delivered | aircraft | 12 | 47 | |
| Total number of next generation aircraft scheduled for delivery | aircraft | 93 | 47 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of complaints received from customers | complaints | 88959 | 29 |
| Number of compliments received from customers | compliments | 6779 | 29 |
| Number of customers providing feedback | customers | 214400 | 29 |
| Number of disrupted flights for customer recovery outreach | flights | 200 | 29 |
| Percentage of passengers handled who provided feedback | % | 0.94 | 29 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of flights handled by Cathay Dining in Hong Kong | flights | 57834 | 124 |
| Use of cage-free shell eggs | cage-free shell eggs since the end of 2024 | 100% | 125 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Anti-bribery training completion rate for Cathay and subsidiaries | percent | over 98 | 26 |
| Number of employees of Cathay and subsidiaries who undertook anti-bribery training | employees | 26000 | 26 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of charity partners participated (Asia Miles Good Deeds) | 27 | 93 | |
| Number of students invited to aviation experiential trip to Flight Training Adelaide | students | 30 | 92 |
| Number of students on exchange tour to Aifeike Aviation Popularization of Science Education Base in Zhuhai (Greater Bay Area) | students | 300 | 92 |
| Number of students participating in I Can Fly programme | students | 300 | 92 |
| Types of 'Good Deeds' packages available for redemption (Asia Miles Good Deeds) | 68 | 93 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Bakery products donated to Food Angel | tonnes | 336 | 62 |
| Number of affected passengers reached out to by Customer Recovery and Support Team | passengers | 54269 | 29 |
| Snacks and beverages donated to Feeding Hong Kong | tonnes | 334 | 62 |
| Total miles support (Asia Miles Good Deeds) | HK$ 6.22 million | 93 | |
| Unconsumed food and drink donated to those in need in Hong Kong | tonnes | 336 | 125 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| NOₓ Emissions | tonnes | 2336 | 4630 | 5619 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 1998 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes CO2e | 12412000 | 14168192 | |||||
| Indirect Energy Emissions (Scope 2) | tonnes CO2e | 14200 | 49405 | |||||
| Scope 3 GHG Emissions (Business Travel) | tonnes CO2e | 1200 | 1015 | |||||
| Scope 3 GHG Emissions (Capital Goods) | tonnes CO2e | 775436 | ||||||
| Scope 3 GHG Emissions (Downstream Transportation and Distribution) | tonnes CO2e | 3700 | ||||||
| Scope 3 GHG Emissions (Employee Commuting) | tonnes CO2e | 3700 | 21555 | |||||
| Scope 3 GHG Emissions (End-of-life Treatment of Sold Products) | tonnes CO2e | 7 | ||||||
| Scope 3 GHG Emissions (Fuel and Energy-related Activities (Not Included in Scope 1 or Scope 2)) | tonnes CO2e | 1241200 | 3092249 | |||||
| Scope 3 GHG Emissions (Investments) | tonnes CO2e | 4680717 | ||||||
| Scope 3 GHG Emissions (Purchased Goods/Services) | tonnes CO2e | 705410 | ||||||
| Scope 3 GHG Emissions (Upstream Transportation and Distribution) | tonnes CO2e | 177472 | ||||||
| Scope 3 GHG Emissions (Waste Generated in Operations) | tonnes CO2e | 8176 | ||||||
| Total GHG Emissions | tonnes CO2e | 13761000 | 14042000 | |||||
| Total GHG Emissions Intensity (By Product Volume) | gCO2/RTK | 1023 | 761 | 691 | 647 | 677 | 704 | 741 |
| Total Other Indirect Energy Emissions (Scope 3) | tonnes CO2e | 1241200 | 9462035 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Hazardous Waste (Liquid Waste) | Litres | 22940 |
| Hazardous Waste (Solid Waste) | tonnes | 6 |
| Hazardous Waste (Used Batteries) | tonnes | 25 |
| Total Hazardous Waste | tonnes | 25 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Diversion Rate of Non-Hazardous Waste | % | 19 |
| Glass Waste | tonnes | 557 |
| Non-Hazardous Waste Landfilling | tonnes | 15004 |
| Non-Hazardous Waste Recycled | tonnes | 2970 |
| Non-Hazardous Waste Reused | pieces | 849465 |
| Paper Waste | tonnes | 475 |
| Plastic Waste | tonnes | 598 |
| Total Non-Hazardous Waste Intensity (By Revenue) | tonnes/HK$M | 0.14 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2030 | 2035 |
|---|---|---|---|---|---|---|---|---|---|
| CO2 Emissions Reduction Percentage Compared to Last Year | % | 7.3 | 58.3 | 20.2 | 11.1 | -116.2 | -21.8 | ||
| Target Reduction in GHG Intensity Percentage by 2030 Compared to 2019 | percent | 12 | |||||||
| Target Scope 1 and 2 Emissions Reduction Percentage by 2035 Compared to 2018 | % | 55 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2022 | 2024 |
|---|---|---|---|
| Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year | percent | 35 | |
| Plastic Waste Reduction Percentage Compared to Last Year | percent | 56 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Energy Consumption Intensity (By Employee) | GJ | 6534 |
| Percentage of Renewable Energy Consumption | % | 0.15 |
| Purchased Electricity | mWh | 115752 |
| Total Direct Energy Consumption | GJ | 196733858 |
| Total Energy Consumption | GJ | 196733858 |
| Total Indirect Energy Consumption | mWh | 115752 |
| Total Non-Renewable Fuel Consumption | tonnes | 4457626 |
| Total Purchased Energy | mWh | 115752 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Target Energy Consumption Reduction Percentage by 2030 Compared to 2021 | % | 10 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Water Consumption Reduction Compared to Last Year | m3 | 40000 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2019 | 2023 |
|---|---|---|---|
| Packaging Material Consumption (Plastic) | percent recycled plastic | 100 | |
| Packaging Material Intensity (By Unit Product) | pieces per passenger | 7.7 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Contractors | people | 1700 | ||
| Number of Employees in Hong Kong | people | 19200 | ||
| Number of Female Employees | employees | 7200 | ||
| Number of Male Employees | employees | 16800 | ||
| Number of New Employees | no. | 2608 | 3595 | 4191 |
| Number of Total Employees | employees | 24000 | ||
| Percentage of Employees Aged 30-50 | % | 64 | 60 | 59 |
| Percentage of Employees Aged Above 50 | % | 22 | 21 | 17 |
| Percentage of Employees Aged Below 30 | % | 14 | 19 | 24 |
| Percentage of Employees in Hong Kong | percent | 80 | ||
| Percentage of Female Employees | % | 30 | ||
| Percentage of Male Employees | % | 70 | ||
| Percentage of New Employees | % | 10.866666666666665 | 14.979166666666666 | 17.4625 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 17 | 12 | 8 |
| Turnover Rate of Employees Aged Above 50 | % | 10 | 8 | 5 |
| Turnover Rate of Employees Aged Below 30 | % | 43 | 21 | 19 |
| Turnover Rate of Employees in Hong Kong | % | 18 | 13 | 9 |
| Turnover Rate of Employees in Mainland China | % | 1 | 6 | 5 |
| Turnover Rate of Employees in Overseas | % | 3 | 11 | 7 |
| Turnover Rate of Female Employees | % | 23 | 10 | 10 |
| Turnover Rate of Male Employees | % | 17 | 14 | 8 |
| Turnover Rate of Total Employees | % | 21 | 15 | 11 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Work-related Fatalities (Hong Kong) | case | 1 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | no. | 51.47 | 189.46 | 86.14 |
| Lost Time Injury Frequency Rate (LTIFR/LTIR) | no. | 3.01 | 10.39 | 5.82 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 69 | 100 | 100 |
| Percentage of Trained Female Employees | % | 73 | 100 | 100 |
| Percentage of Trained Male Employees | % | 87 | 89 | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Average Training Hours (Female) | hours | 305 |
| Average Training Hours (Male) | hours | 169 |
| Average Training Hours per Employee | hours | 166 |
| Total Training Hours | hours | 4903889 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Suppliers in Australia | % | 4 |
| Number of Suppliers in Canada | % | 2 |
| Number of Suppliers in France | % | 2 |
| Number of Suppliers in Germany | % | 3 |
| Number of Suppliers in Hong Kong | % | 18 |
| Number of Suppliers in India | % | 5 |
| Number of Suppliers in Indonesia | % | 2 |
| Number of Suppliers in Mainland China | % | 10 |
| Number of Suppliers in Malaysia | % | 2 |
| Number of Suppliers in Netherlands | % | 1 |
| Number of Suppliers in Philippines | % | 2 |
| Number of Suppliers in Thailand | % | 2 |
| Number of Suppliers in United Kingdom | % | 5 |
| Number of Suppliers in United States | % | 12 |
| Number of Total Suppliers | 6800 | |
| Proportion of Spending on Local Suppliers | % | 64 |
| Total Number of Suppliers in Japan | % | 7 |
| Total Number of Suppliers in Korea | % | 2 |
| Total Number of Suppliers in Singapore | % | 3 |
| Total Number of Suppliers in Taiwan | % | 4 |
| Total Number of Suppliers in Vietnam | % | 2 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Total Number of Customer Complaints | complaints | 88959 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Coverage Rate of Ethical Standards and Anti-Corruption Training | percent | 98 |
| Coverage of Anti-corruption Training for Employees | percent | 98 |
| Number of People Participated in Ethical Standards and Anti-corruption Training | employees | 26000 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Total In-kind Donations | tonnes | 1006 |