Sustainability Report 2024
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Nitrogen oxides (NOx) emissions | t | 0.351 | 0.366 | 102 |
| Sulfur oxides (SOx) emissions | t | 0.001 | 0.002 | 102 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2031 | Report Pages |
|---|---|---|---|---|---|
| Business travel (Scope 3 GHG emissions allocation) | tCO2e | 9421 | 8320 | 102 | |
| Capital goods (Scope 3 GHG emissions allocation) | tCO2e | 4504 | 6118 | 102 | |
| Direct GHG emissions (Scope 1) | tCO2e | 2543 | 2721 | 102 | |
| Employee commuting (Scope 3 GHG emissions allocation) | tCO2e | 2062 | 2502 | 102 | |
| End-of-life treatment of sold products (Scope 3 GHG emissions allocation) | tCO2e | 7594 | 7735 | 102 | |
| Fuel and energy related activities (Scope 3 GHG emissions allocation) | tCO2e | 532 | 989 | 102 | |
| GHG emissions intensity (per team member) | tCO2e/FTE | 139 | 129 | 102 | |
| GHG emissions intensity (per unit packed at packing sites) | kgCO2e/unit | 64 | 60 | 102 | |
| GHG emissions intensity (per unit produced at manufacturing sites) | gCO2e/unit | 8 | 7 | 102 | |
| Indirect GHG emissions (Scope 2) (location-based) | tCO2e | 9911 | 9384 | 102 | |
| Indirect GHG emissions (Scope 2) (market-based) | tCO2e | 1 | 102 | ||
| Indirect GHG emissions (Scope 3) | tCO2e | 390396 | 405836 | 102 | |
| Purchased goods and services (Scope 3 GHG emissions allocation) | tCO2e | 321187 | 341016 | 102 | |
| Reduce freight-related Scope 3 greenhouse gas (GHG) emissions compared to 2022 base year | % reduction | 31.6 | 27 | ||
| Total GHG emissions (location-based) | tCO2e | 402849 | 417941 | 102 | |
| Total GHG emissions (market-based) | tCO2e | 392939 | 408557 | 102 | |
| Transportation and distribution (downstream and upstream) (Scope 3 GHG emissions allocation) | tCO2e | 43293 | 37286 | 102 | |
| Upstream leased assets (Scope 3 GHG emissions allocation) | tCO2e | 6 | 102 | ||
| Waste generated in operations (Scope 3 GHG emissions allocation) | tCO2e | 1796 | 1870 | 102 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Hazardous waste generated (tonnes) | tonnes | 2 | 4 | 103 |
| Hazardous waste intensity (per unit produced at manufacturing sites) (g/unit) | g/unit | 0.04 | 0.08 | 103 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | 2025 | Report Pages |
|---|---|---|---|---|---|---|
| Glass packaging material share | % | 3.1 | 65 | |||
| Increasing recycled content in plastic and cardboard packaging | % | 2.5 | 27 | |||
| Metal (tin and aluminium) (tonnes) | tonnes | 5253 | 4620 | 103 | ||
| Non-hazardous waste generated (tonnes) | tonnes | 5405 | 2769 | 103 | ||
| Non-hazardous waste intensity (per team member for our offices and laboratories) (kg/FTE) | kg/FTE | 371 | 199 | 103 | ||
| Non-hazardous waste intensity (per unit packed at packing sites) (g/unit) | g/unit | 23.39 | 26.76 | 103 | ||
| Non-hazardous waste intensity (per unit produced at manufacturing sites) (g/unit) | g/unit | 64.69 | 41.72 | 103 | ||
| PCR content in plastics and cardboard | % | 61 | 65 | |||
| Paper and cardboard (tonnes) | tonnes | 3757 | 3124 | 103 | ||
| Plastic (tonnes) | tonnes | 4086 | 4623 | 103 | ||
| Post-consumer recycled (PCR) content share of total packaging | % | 12 | 65 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2031 | Report Pages |
|---|---|---|---|
| Reduce absolute Scope 1 greenhouse gas (GHG) emissions compared to 2022 base year | % reduction | 46.2 | 27 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Total non-hazardous waste directed to recycling streams (tonnes) | tonnes | 3674 | 1949 | 103 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Diesel consumption | MWh | 642 | 1942 | 102 | |
| Direct energy consumption - Diesel | MWh | 2111 | 1452 | 462 | 61 |
| Direct energy consumption - Gasoline | MWh | 234 | 2073 | 2422 | 61 |
| Direct energy consumption - LPG | MWh | 71 | 61 | ||
| Direct energy consumption - Natural gas | MWh | 2977 | 3464 | 3691 | 61 |
| Electricity consumption (100% renewable electricity) | MWh | 13988 | 13919 | 13480 | 61 |
| Electricity consumption covered by renewable sources | 100% | 61 | |||
| Electricity consumption from renewable sources | MWh | 13630 | 13619 | 102 | |
| Energy consumption intensity (per team member for our offices and laboratories) | MWh/FTE | 2.79 | 1.92 | 102 | |
| Energy consumption intensity (per unit packed at packing sites) | kWh/unit | 0.062 | 0.056 | 102 | |
| Energy consumption intensity (per unit produced at manufacturing sites) | kWh/unit | 0.32 | 0.29 | 102 | |
| Gasoline consumption | MWh | 3981 | 3404 | 102 | |
| Liquefied petroleum gas (LPG) consumption | MWh | 11 | 9 | 102 | |
| Natural gas consumption | MWh | 2422 | 2073 | 102 | |
| Total energy consumption | MWh | 20686 | 21222 | 61, 102 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Reduction in water usage at Guangzhou facility through recycling system | 15% | 62 | |||
| Reduction in water withdrawal per unit produced at owned manufacturing facilities | 14% | 62 | |||
| Total water withdrawal | KL, kL | 42754 | 54304 | 42754 | 62, 102 |
| Water withdrawal intensity (per team member for our offices and laboratories) | kL/FTE | 2 | 1.53 | 102 | |
| Water withdrawal intensity (per unit packed at packing sites) | mL/unit | 55 | 67 | 102 | |
| Water withdrawal intensity (per unit produced at manufacturing sites) | mL/unit | 799 | 865 | 102 | |
| Year-on-year reduction in water usage at most water-intensive facility | 15% | 62 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2025 | Report Pages |
|---|---|---|---|
| Covering electricity with renewable sources and maintain it through 2030 | % | 100 | 27 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Cardboard packaging material share | % | 24.5 | 65 | ||
| Glass (tonnes) | tonnes | 394 | 399 | 103 | |
| Metal packaging material share | % | 36.2 | 65 | ||
| Packaging materials that are recyclable, biodegradable or compostable (by packaging weight) | % | 95 | 94 | 65 | |
| Packaging produced for every RMB1000 in revenue (kg/RMB'000 in revenue) | kg/RMB'000 | 0.967 | 0.978 | 103 | |
| Plastic packaging material share | % | 36.2 | 65 | ||
| Reduction in packaging consumption compared to 2023 | tonnes | 725 | 65 | ||
| Reduction in total packaging compared to 2023 | % | -5.7 | 65 | ||
| Total packaging materials (plastic) | tonnes | 4623 | 65 | ||
| Total packaging materials (primary packaging) | tonnes | 12765 | 65 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | Report Pages |
|---|---|---|---|---|---|---|---|---|
| Employee turnover (female) | 510 | 566 | 105 | |||||
| Employees in IT positions - Female | 46 | 51 | 106 | |||||
| Employees in IT positions - Male | 55 | 63 | 106 | |||||
| Employees in R&D/engineering related positions - Female | 92 | 103 | 106 | |||||
| Employees in R&D/engineering related positions - Male | 58 | 50 | 106 | |||||
| Executive employees | 27 | 17 | 36 | 23 | 103 | |||
| Full-time employees | 907 | 1891 | 1077 | 2059 | 103 | |||
| Full-time team members (FTEs), 2023 | 3136 | 104 | ||||||
| Full-time team members (FTEs), 2024 | 2798 | 104 | ||||||
| Management employees | 395 | 631 | 464 | 647 | 103 | |||
| New hires by gender, female | 470 | 316 | 104 | |||||
| New hires by gender, male | 264 | 191 | 104 | |||||
| New hires by geographical location, Asia (excluding Mainland China) | 26 | 26 | 104 | |||||
| New hires by geographical location, Asia (excluding Mainland China) (percentage) | 33% | 31% | 104 | |||||
| New hires by geographical location, Australia and New Zealand | 50 | 64 | 104 | |||||
| New hires by geographical location, Australia and New Zealand (percentage) | 18% | 22% | 104 | |||||
| New hires by geographical location, Europe | 80 | 39 | 104 | |||||
| New hires by geographical location, Europe (percentage) | 31% | 17% | 104 | |||||
| New hires by geographical location, Mainland China | 527 | 338 | 104 | |||||
| New hires by geographical location, Mainland China (percentage) | 22% | 16% | 104 | |||||
| New hires by geographical location, North America | 51 | 40 | 104 | |||||
| New hires by geographical location, North America (percentage) | 35% | 29% | 104 | |||||
| Non-management employees | 487 | 1273 | 582 | 1422 | 103 | |||
| Number of team members not employees but work was controlled by the Group | individuals | 1025 | 112 | |||||
| Number of team members under China’s three-year standard employment contract system | individuals | 480 | 112 | |||||
| Part-time employees | 3 | 29 | 5 | 33 | 103 | |||
| Part-time team members (FTEs), 2023 | 38 | 104 | ||||||
| Part-time team members (FTEs), 2024 | 32 | 104 | ||||||
| Permanent employees | 894 | 1895 | 1068 | 2050 | 103 | |||
| Permanent team members (FTEs), 2023 | 3118 | 104 | ||||||
| Permanent team members (FTEs), 2024 | 2789 | 104 | ||||||
| Temporary employees | 15 | 25 | 14 | 42 | 103 | |||
| Temporary team members (FTEs), 2023 | 56 | 104 | ||||||
| Temporary team members (FTEs), 2024 | 40 | 104 | ||||||
| Total management cost | USD | 270656 | 414620 | 107 | ||||
| Total new hires | 734 | 507 | 104 | |||||
| Total team members (FTEs), 2023 | 3174 | 104 | ||||||
| Total team members (FTEs), 2024 | 2829 | 104 | ||||||
| Total workforce | 909 | 1920 | 1082 | 2092 | 103 | |||
| Women on the Board of Directors | % | 33 | 27 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021 | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|
| Employee turnover (Asia excluding Mainland China) | 18 | 17 | 105 | |||
| Employee turnover (Australia and New Zealand) | 45 | 39 | 105 | |||
| Employee turnover (Europe) | 99 | 110 | 105 | |||
| Employee turnover (Mainland China) | 662 | 731 | 105 | |||
| Employee turnover (North America) | 53 | 53 | 105 | |||
| Employee turnover (age 25-39) | 702 | 737 | 105 | |||
| Employee turnover (age 40-55) | 129 | 136 | 105 | |||
| Employee turnover (male) | 367 | 384 | 105 | |||
| Employee turnover (over 55) | 9 | 16 | 105 | |||
| Employee turnover (under 25) | 37 | 61 | 105 | |||
| Employee turnover rate (Asia excluding Mainland China) | 21% | 22% | 105 | |||
| Employee turnover rate (Australia and New Zealand) | 15% | 14% | 105 | |||
| Employee turnover rate (Europe) | 43% | 43% | 105 | |||
| Employee turnover rate (Mainland China) | 32% | 30% | 105 | |||
| Employee turnover rate (North America) | 39% | 37% | 105 | |||
| Employee turnover rate (age 25-39) | 34% | 31% | 105 | |||
| Employee turnover rate (age 40-55) | 19% | 20% | 105 | |||
| Employee turnover rate (female) | 27% | 27% | 105 | |||
| Employee turnover rate (male) | 40% | 35.5% | 105 | |||
| Employee turnover rate (over 55) | 28% | 43% | 105 | |||
| Employee turnover rate (under 25) | 51% | 76% | 105 | |||
| Employees with promotion (female) | 150 | 201 | 105 | |||
| Employees with promotion (male) | 74 | 96 | 105 | |||
| New hire rate | 23% | 18% | 104 | |||
| New hires by age group, 25–39 | 585 | 412 | 104 | |||
| New hires by age group, 25–39 (percentage) | 25% | 20% | 104 | |||
| New hires by age group, 40–55 | 75 | 47 | 104 | |||
| New hires by age group, 40–55 (percentage) | 11% | 7% | 104 | |||
| New hires by age group, over 55 | 4 | 5 | 104 | |||
| New hires by age group, over 55 (percentage) | 11% | 16% | 104 | |||
| New hires by age group, under 25 | 70 | 43 | 104 | |||
| New hires by age group, under 25 (percentage) | 87% | 60% | 104 | |||
| New hires by gender, female (percentage) | 22% | 21% | 104 | |||
| New hires by gender, male (percentage) | 24% | 22% | 104 | |||
| Total employee turnover | 877 | 950 | 105 | |||
| Total employee turnover rate | 31% | 29.9% | 105 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Work-related injuries and fatalities - High-consequence work-related injuries - Actual number (no.) | 1 | 106 | |
| Work-related injuries and fatalities - High-consequence work-related injuries - No./per 200000 hours worked | per 200000 hours worked | 0.04 | 106 |
| Work-related injuries and fatalities - Recordable work-related injuries - Actual number (no.) | 6 | 106 | |
| Work-related injuries and fatalities - Recordable work-related injuries - No./per 200000 hours worked | per 200000 hours worked | 0.22 | 106 |
Lost days due to work injury.
| Indicator | Unit | 2021 | Report Pages |
|---|---|---|---|
| Work-related injuries and fatalities - Lost days due to work injuries - Actual number of days | days | 86 | 106 |
| Work-related injuries and fatalities - Lost days due to work injuries - No./per 200000 hours worked | per 200000 hours worked | 3.17 | 106 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | 2025 | Report Pages |
|---|---|---|---|---|---|
| Number of employees trained - Executive | 34 | 40 | 106 | ||
| Number of employees trained - Female | 1739 | 1397 | 106 | ||
| Number of employees trained - Male | 749 | 633 | 106 | ||
| Number of employees trained - Management | 966 | 646 | 106 | ||
| Number of employees trained - Non-management | 1458 | 1345 | 106 | ||
| Percentage of executive employees trained | 77% | 68% | 106 | ||
| Percentage of female employees trained | 91% | 67% | 106 | ||
| Percentage of male employees trained | 82% | 59% | 106 | ||
| Percentage of management employees trained | 94% | 58% | 106 | ||
| Percentage of non-management employees trained | 83% | 67% | 106 | ||
| Senior leaders receiving D&I training | % | 100 | 27 | ||
| Total number of employees trained | 2488 | 1979 | 106 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Average hours of training of employees - Executive | hours | 13.01 | 25.36 | 106 |
| Average hours of training of employees - Female | hours | 22.57 | 20.5 | 106 |
| Average hours of training of employees - Male | hours | 19.68 | 18.82 | 106 |
| Average hours of training of employees - Management | hours | 20.19 | 18.71 | 106 |
| Average hours of training of employees - Non-management | hours | 21.77 | 20.19 | 106 |
| Average hours of training of employees - Total | hours | 21.64 | 19.93 | 106 |
Number of suppliers by geographical region.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Total number of suppliers | 227 | 234 | 107 | |
| Total number of suppliers, Asia (Excluding Mainland China) | 14 | 14 | 107 | |
| Total number of suppliers, Australia and New Zealand | 37 | 37 | 107 | |
| Total number of suppliers, Europe | 79 | 35 | 107 | |
| Total number of suppliers, Mainland China | 79 | 122 | 107 | |
| Total number of suppliers, North America | 18 | 26 | 107 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2025 | Report Pages |
|---|---|---|---|
| Suppliers having science-based GHG emissions reduction targets | % | 35 | 27 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of product and service complaints | 32820 | 30869 | 107 | ||
| Percentage of complaints resolved | % | >99 | >99 | 107 | |
| Percentage of complaints responded to | % | 100 | 100 | 107 | |
| Revenue for every kilo of packaging generated (Revenue in RMB / kg of packaging) | RMB/kg | 1034 | 1022 | 103 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2025 | Report Pages |
|---|---|---|---|
| New employees completing Global Compliance Training on ethical behaviours and other compliance topics | % | 100 | 27 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Total cash donations | USD | 1312350 | 1218311 | 107 |
| Total employees involved in community activities during company working hours (FTEs) | 2922 | 2785 | 107 | |
| Total in-kind donations | USD | 1516786 | 251904 | 107 |
| Total investment | USD | 3395032 | 2126535 | 107 |
| Total value of volunteer hours | USD | 295241 | 241700 | 107 |
| Total volunteer hours | 11778 | 10227 | 107 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| NOâ‚“ Emissions | t | 0.351 | 0.366 |
| SOâ‚“ Emissions | t | 0.001 | 0.002 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 2543 | 2721 |
| Indirect Energy Emissions (Scope 2) | tCO2e | 9911 | 9384 |
| Scope 3 GHG Emissions (Business Travel) | tCO2e | 9421 | 8320 |
| Scope 3 GHG Emissions (Capital Goods) | tCO2e | 4504 | 6118 |
| Scope 3 GHG Emissions (Employee Commuting) | tCO2e | 2062 | 2502 |
| Scope 3 GHG Emissions (End-of-life Treatment of Sold Products) | tCO2e | 7594 | 7735 |
| Scope 3 GHG Emissions (Fuel and Energy-related Activities (Not Included in Scope 1 or Scope 2)) | tCO2e | 532 | 989 |
| Scope 3 GHG Emissions (Purchased Goods/Services) | tCO2e | 321187 | 341016 |
| Scope 3 GHG Emissions (Upstream Leased Assets) | tCO2e | 6 | |
| Scope 3 GHG Emissions (Waste Generated in Operations) | tCO2e | 1796 | 1870 |
| Total GHG Emissions | tCO2e | 402849 | 417941 |
| Total GHG Emissions Intensity (By FTE) | tCO2e/FTE | 139 | 129 |
| Total Other Indirect Energy Emissions (Scope 3) | tCO2e | 390396 | 405836 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Total Hazardous Waste | tonnes | 2 | 4 |
| Total Hazardous Waste Intensity (By Unit Product) | g/unit | 0.04 | 0.08 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Paper Waste | tonnes | 3757 | 3124 |
| Plastic Waste | tonnes | 4086 | 4623 |
| Total Non-Hazardous Waste Intensity (By FTE) | kg/FTE | 371 | 199 |
| Total Non-Hazardous Waste Intensity (By Unit Product) | g/unit | 64.69 | 41.72 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2031 |
|---|---|---|
| Target GHG Emissions Reduction Percentage by 2030 Compared to 2021 | % reduction | 46.2 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year | percent | 46.95 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Diesel Fuel Consumption | MWh | 642 | 1942 | |
| Direct Energy Consumption - Diesel | MWh | 462 | ||
| Direct Energy Consumption - Gasoline | MWh | 2422 | ||
| Direct Energy Consumption - LPG | MWh | 71 | ||
| Direct Energy Consumption - Natural gas | MWh | 3691 | ||
| Energy Consumption Intensity (By FTE) | MWh/FTE | 2.79 | 1.92 | |
| Energy Consumption Intensity (By Unit Product) | kWh/unit | 0.32 | 0.29 | |
| Gasoline Consumption | MWh | 3981 | 3404 | |
| LPG Consumption | MWh | 11 | 9 | |
| Natural Gas Consumption | MWh | 2422 | 2073 | |
| Percentage of Renewable Energy Consumption | % | 100 | 100 | 100 |
| Renewable Energy Consumption | MWh | 13630 | 13619 | 13480 |
| Total Energy Consumption | MWh | 20686 | 21222 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Total Water Withdrawal | kL | 98719 | 108328 | 42754 |
| Water Withdrawal Intensity | kL/FTE | 55 | 1.53 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Packaging Material Consumption (Glass) | tonnes | 394 | 399 | |
| Packaging Material Consumption (Plastic) | tonnes | 4623 | ||
| Packaging Material Intensity (By Revenue) | kg/RMB'000 | 0.967 | 0.978 | |
| Packaging Material Savings | % | -5.7 | ||
| Packaging Materials Consumed | tonnes | 12765 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|---|---|
| Number of Full-time Employees | 907 | 1891 | 1077 | 2059 | |||
| Number of New Employees | 734 | 507 | |||||
| Number of New Employees (Female) | 470 | 316 | |||||
| Number of New Employees (Male) | 264 | 191 | |||||
| Number of Part-time Employees | 3 | 29 | 5 | 33 | |||
| Number of Temporary Workers | 15 | 25 | 14 | 42 | |||
| Number of Total Employees | 909 | 1920 | 1082 | 2092 | |||
| Percentage of Employees in Asia (Excluding China) | % | 33 | 31 | ||||
| Percentage of Employees in Australia | % | 18 | 22 | ||||
| Percentage of Employees in Europe | % | 31 | 17 | ||||
| Percentage of Employees in Mainland China | % | 22 | 16 | ||||
| Percentage of Employees in North America | % | 35 | 29 | ||||
| Percentage of Female Employees | % | 33 | |||||
| Percentage of Full-time Employees | % | 99.78 | 98.48 | 99.54 | 98.42 | ||
| Percentage of Part-time Employees | % | 0.33 | 1.51 | 0.46 | 1.58 | ||
| Percentage of Temporary Workers | % | 1.65 | 1.3 | 1.29 | 2.01 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021 | 2022 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 34 | 31 |
| Turnover Rate of Employees Aged Above 50 | % | 28 | 43 |
| Turnover Rate of Employees Aged Below 30 | % | 51 | 76 |
| Turnover Rate of Employees in Asia (Excluding China) | % | 21 | 22 |
| Turnover Rate of Employees in Australia | % | 15 | 14 |
| Turnover Rate of Employees in Europe | % | 43 | 43 |
| Turnover Rate of Employees in Mainland China | % | 32 | 30 |
| Turnover Rate of Employees in North America | % | 39 | 37 |
| Turnover Rate of Female Employees | % | 27 | 27 |
| Turnover Rate of Male Employees | % | 40 | 35.5 |
| Turnover Rate of Total Employees | % | 31 | 29.9 |
Lost days due to work injury.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Lost Days Due to Work-related Injuries | days | 86 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Percentage of Trained Executive Employees | % | 77 | 68 |
| Percentage of Trained Female Employees | % | 91 | 67 |
| Percentage of Trained General Employees | % | 83 | 67 |
| Percentage of Trained Male Employees | % | 82 | 59 |
| Percentage of Trained Senior Management | % | 94 | 58 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Average Training Hours (Executive Employees) | hours | 13.01 | 25.36 |
| Average Training Hours (Female) | hours | 22.57 | 20.5 |
| Average Training Hours (General Staff) | hours | 21.77 | 20.19 |
| Average Training Hours (Male) | hours | 19.68 | 18.82 |
| Average Training Hours (Senior Management) | hours | 20.19 | 18.71 |
| Average Training Hours per Employee | hours | 21.64 | 19.93 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Number of Suppliers in Asia (Excluding China) | 14 | 14 | |
| Number of Suppliers in Australia | 37 | 37 | |
| Number of Suppliers in Europe | 79 | 35 | |
| Number of Suppliers in Mainland China | 79 | 122 | |
| Number of Total Suppliers | 227 | 234 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Complaint Growth Rate | % | -5.94 | |
| Complaints Handling Rate | % | 100 | 100 |
| Number of Products and Service Related Complaints | 32820 | 30869 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2025 |
|---|---|---|
| Coverage Rate of Ethical Standards and Anti-corruption Training | % | 100 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Estimated Value of Employee Volunteer Hours | USD | 295241 | 241700 |
| Number of Employees Participating in Volunteer Activities | 2922 | 2785 | |
| Total Cash Donations | USD | 1312350 | 1218311 |
| Total In-kind Donations | USD | 1516786 | 251904 |
| Total Social Investment | USD | 3395032 | 2126535 |
| Total Volunteer Service Hours | 11778 | 10227 |