ENVIRONMENTAL, SOCIAL AND GOVERNANCE (ESG) REPORT 2024
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| CO emission | Kilogram | 86.99 | 55 |
| NOx emission | Kilogram | 3.58 | 55 |
| PM10 emission | Kilogram | 0.49 | 55 |
| PM2.5 emission | Kilogram | 0.49 | 55 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Electricity emissions (scope 2) | Tonnes of carbon dioxide | 5022.11 | 46 |
| SO2 emission | Kilogram | 0.24 | 55 |
| Total GHG emission density | Kilogram of carbon dioxide equivalent/revenue of RMB10000 | 8.28 | 46 |
| Total GHG emissions | Tonnes of carbon dioxide equivalent | 5500.68 | 46 |
| Vehicle emissions and natural gas emissions (scope 1) | Tonnes of carbon dioxide equivalent | 478.57 | 46 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Intensity of hazardous wastes produced | Kilogram/revenue of RMB10000 | 0.0017 | 55 |
| Total hazardous wastes produced | Tonnes | 1.104 | 55 |
| Total hazardous wastes produced decrease compared with 2023 | % | 53.52% | 9 |
| Waste battery | Tonnes | 0.028 | 55 |
| Waste fluorescent tube | Tonnes | 1.044 | 55 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Food waste emissions decrease compared with 2023 | % | 13.51% | 9 |
| Intensity of non-hazardous waste emission | Kilogram/revenue of RMB10000 | 0.197 | 55 |
| Kitchen wastes | Tonnes | 51.2 | 55 |
| Office domestic wastes | Tonnes | 79.8 | 55 |
| Paper consumption | Kilogram | 6319 | 53 |
| Paper consumption intensity | Kilogram/revenue of RMB10000 | 0.0095 | 53 |
| Total non-hazardous waste emissions | Tonnes | 131 | 55 |
| Waste battery recycled | Tonnes | 0.026 | 55 |
| Waste toner cartridge | Tonnes | 0.0601 | 55 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Total GHG emissions decrease compared with 2023 | % | 9.16% | 9 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Waste fluorescent tube recycled | Tonnes | 0.996 | 55 |
| Waste toner cartridge recycled | Tonnes | 0.0601 | 55 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Direct energy consumption intensity | kWh/revenue of RMB10000 | 3.53 | 53 |
| Electricity consumption intensity | kWh/revenue of RMB10000 | 14.31 | 53 |
| Number of remote multi-functional measuring meters replaced in the power distribution room of Asiainfo Plaza | meters | 107 | 51 |
| Reduction in working hours of refrigeration unit compared with last year | days | -7 | 51 |
| Total direct energy consumption | '000 kWh | 2343.78 | 53 |
| Total electricity consumption | '000 kWh | 9511 | 53 |
| Total fuel consumption (vehicle) | L | 15827 | 53 |
| Total natural gas consumption | m³ | 204452 | 53 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Total water consumption | Tonne | 42339 | 53 |
| Total water consumption decrease compared with 2023 | % | 15.02% | 9 |
| Total water consumption intensity | Tonne/revenue of RMB10000 | 0.0637 | 53 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Proportion of light tubes in the factory office area replaced with LED light tubes | one-third | 51 | |
| Reduction in heating time compared with last year | days | -9 | 51 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Paper consumption decrease compared with 2023 | % | 10.72% | 9 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Female Directors | 2 | 9 | |
| Percentage of female executives | % | 16.7% | 9 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Employee turnover rate by age group: 31–50 | percent | 10.51% | 58 |
| Employee turnover rate by age group: <31 | percent | 21.26% | 58 |
| Employee turnover rate by age group: >50 | percent | 8.67% | 58 |
| Employee turnover rate by gender: Female | percent | 13.64% | 58 |
| Employee turnover rate by gender: Male | percent | 13.23% | 58 |
| Employee turnover rate by geographical region: Beijing | percent | 15.81% | 58 |
| Employee turnover rate by geographical region: Chengdu | percent | 13.93% | 58 |
| Employee turnover rate by geographical region: Guangzhou | percent | 14.08% | 58 |
| Employee turnover rate by geographical region: Nanjing | percent | 11.85% | 58 |
| Employee turnover rate by geographical region: Others | percent | 12.51% | 58 |
| Employee turnover rate by geographical region: Shanghai | percent | 18.62% | 58 |
| Employee turnover rate by geographical region: Shenyang | percent | 9.05% | 58 |
Lost days due to work injury.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Change in number of lost working days due to work injuries | % | -3.7 | 62 | |
| Number of lost working days due to work injuries | employee/day | 108 | 104 | 62 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Total safety training time | hours | 20521.57 | 62 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of employees participated in safety training | employees | 39632 | 62 |
| Number of professional ethics training | 21593 | 9 |
Number of suppliers by geographical region.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Percentage of Revenue for R&D | % | 13.6% | 9 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Customer satisfaction rate (average points out of 5) | points | 4.8 | 7 |
| Expenditure on R&D | million RMB | 905 | 9 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of New International Standardised Proposal | 129 | 9 | |
| Number of international and domestic patents obtained | 202 | 7 | |
| Number of international and domestic standards formulated | 30 | 7 | |
| Number of new international standardisation proposals | 129 | 7 | |
| Relevant Products and Technologies obtained International and Domestic Patents throughout the year | 202 | 9 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| 2024 TOP50 Data Intelligence Service Provider | providers | 50 | 11 |
| 2024 Top 100 Enterprises of Promoting Digital Transformation | enterprises | 100 | 11 |
| 2024 Top 100 Enterprises with Competitiveness of Software and Information Technology Services | enterprises | 100 | 11 |
| 2024 Top 50 AI SaaS Influential Enterprises | enterprises | 50 | 11 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of internal control issues discovered | 15 | 10 | 11 | 29 | |
| Number of risk control points | 445 | 473 | 471 | 29 | |
| Number of systems issued by the internal audit department | 6 | 10 | 8 | 29 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Professional ethics training coverage | % | 100% | 9 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2022 | 2023 | 2023–2024 | 2024 | Report Pages |
|---|---|---|---|---|---|---|
| 2023–2024 TOP100 Big data services | services | 100 | 11 | |||
| Number of New Standards Organisation Positions such as chairman of TMF AI4DEMworkstream | 12 | 9 | ||||
| Number of new standards organisations positions | 12 | 7 | ||||
| Number of project teams visited | 26 | 32 | 35 | 29 | ||
| Participate in Formulating International and Domestic Standards | 30 | 9 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Charitable donations contributed | RMB | 801000 | 7 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| NOâ‚“ Emissions | Kilogram | 3.58 |
| PM10 Emissions | Kilogram | 0.49 |
| PM2.5 Emissions | Kilogram | 0.49 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | Tonnes of carbon dioxide equivalent | 478.57 |
| Indirect Energy Emissions (Scope 2) | Tonnes of carbon dioxide | 5022.11 |
| Total GHG Emissions | Tonnes of carbon dioxide equivalent | 5500.68 |
| Total GHG Emissions Intensity (By Revenue) | Kilogram of carbon dioxide equivalent/revenue of RMB10000 | 8.28 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Hazardous Waste (Used Batteries) | Tonnes | 0.028 |
| Total Hazardous Waste | Tonnes | 1.104 |
| Total Hazardous Waste Intensity (By Revenue) | Kilogram/revenue of RMB10000 | 0.0017 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Non-Hazardous Waste (Kitchen Waste) | Tonnes | 51.2 |
| Non-Hazardous Waste (Office Waste) | Tonnes | 79.8 |
| Non-Hazardous Waste Disposed | Tonnes | 131 |
| Paper Waste | Kilogram | 6319 |
| Total Non-Hazardous Waste Intensity (By Revenue) | Kilogram/revenue of RMB10000 | 0.0095 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| GHG Emissions Reduction Percentage Compared to Last Year | % | 9.16 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Direct Energy Intensity (By Revenue) | kWh/revenue of RMB10000 | 3.53 |
| Natural Gas Consumption | m³ | 204452 |
| Total Direct Energy Consumption | kWh | 2343780 |
| Total Electricity Consumption Intensity (By Revenue) | kWh/revenue of RMB10000 | 14.31 |
| Total Fuel Consumption (vehicle) | L | 15827 |
| Total Indirect Energy Consumption | kWh | 9511000 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Water Consumption | Tonne | 42339 |
| Water Consumption Intensity (By Revenue) | Tonne/revenue of RMB10000 | 0.0637 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Electricity Usage Reduction Compared to Last Year | kWh | 120000 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Employees Aged 30-50 | 3429 | |
| Number of Employees Aged Above 50 | 323 | |
| Number of Employees Aged Below 30 | 9116 | |
| Number of Female Employees | 3050 | |
| Number of Full-time Employees | 12868 | |
| Number of Interns | 2092 | |
| Number of Male Employees | 9818 | |
| Number of Total Employees | 12868 | |
| Percentage of Employees Aged 30-50 | % | 26.67 |
| Percentage of Employees Aged Above 50 | % | 2.51 |
| Percentage of Employees Aged Below 30 | % | 70.91 |
| Percentage of Female Employees | % | 23.72 |
| Percentage of Female Executives | % | 16.7 |
| Percentage of Full-time Employees | % | 100 |
| Percentage of Male Employees | % | 76.28 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | percent | 10.51 |
| Turnover Rate of Employees Aged Above 50 | percent | 8.67 |
| Turnover Rate of Employees Aged Below 30 | percent | 21.26 |
| Turnover Rate of Female Employees | percent | 13.64 |
| Turnover Rate of Male Employees | percent | 13.23 |
Lost days due to work injury.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Lost Days Due to Work-related Injuries | employee/day | 108 | 104 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Total Hours of Safety Training for Employees | hours | 20521.57 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Percentage of Employees Trained | % | 94.38 |
| Percentage of Trained Female Employees | % | 22.92 |
| Percentage of Trained Male Employees | % | 77.08 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit |
|---|---|
| Average Training Hours (Female) | hours |
| Average Training Hours (Male) | hours |
| Total Training Hours | hours |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Suppliers in Hong Kong | 3 | |
| Number of Suppliers in Mainland China | 321 | |
| Number of Total Suppliers | 367 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Intellectual Property Rights Obtained by the Company | 202 | |
| Number of Patents Granted | 202 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Coverage Rate of Ethical Standards and Anti-Corruption Training | % | 100 |
| Coverage of Anti-corruption Training for Employees | % | 100 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Total Cash Donations | RMB | 801000 |
| Total Public Welfare Donations | RMB | 801000 |
| Total Social Investment | RMB | 801000 |