2024 Sustainable Development & Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Total exhaust gas emissions (VOCs) | Tonnes | 312.26 | 264.89 | 417.99 | 106 |
| Total exhaust gas emissions (VOCs) - Data Intensity (per revenue of RMB100 million) | 0.22 | 0.21 | 0.24 | 106 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Direct carbon emissions (scope 1) | Tonnes of CO2e | 175038.31 | 192884.47 | 257110.77 | 106 |
| Direct carbon emissions (scope 1) - Data Intensity (per revenue of RMB100 million) | 123.67 | 151.06 | 144.72 | 106 | |
| Indirect carbon emissions (scope 2) | Tonnes of CO2e | 653630.61 | 668237.03 | 1035223.22 | 106 |
| Indirect carbon emissions (scope 2) - Data Intensity (per revenue of RMB100 million) | 461.81 | 523.48 | 582.69 | 106 | |
| Total carbon emissions (carbon emissions) | Tonnes of CO2e | 828668.92 | 861071.50 | 1292333.99 | 106 |
| Total carbon emissions (carbon emissions) - Data Intensity (per revenue of RMB100 million) | 585.46 | 674.54 | 727.40 | 106 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Industrial and domestic sewage discharge (Total amount of sewage discharged) | Thousand cubic meters | 3403.83 | 2835.92 | 3284.41 | 106 |
| Industrial and domestic sewage discharge (Total amount of sewage discharged) - Data Intensity (per revenue of RMB100 million) | 2.40 | 2.22 | 1.85 | 106 | |
| Total amount of hazardous waste disposed | Tonnes | 32573.16 | 25435.14 | 57967.08 | 106 |
| Total amount of hazardous waste disposed - Data Intensity (per revenue of RMB100 million) | 23.01 | 19.92 | 32.63 | 106 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Total amount of non-hazardous waste disposed | Tonnes | 238415.89 | 247006.24 | 406423.66 | 106 |
| Total amount of non-hazardous waste disposed - Data Intensity (per revenue of RMB100 million) | 168.45 | 193.49 | 228.76 | 106 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Total diesel consumption | Kiloliter | 17854.78 | 19469.14 | 25724.97 | 106 |
| Total diesel consumption - Data Intensity (per revenue of RMB100 million) | 12.61 | 15.25 | 14.48 | 106 | |
| Total electricity consumption | MWh | 904669.31 | 910528.75 | 1491009.40 | 106 |
| Total electricity consumption - Data Intensity (per revenue of RMB100 million) | 639.1 | 713.28 | 839.23 | 106 | |
| Total energy consumption | Tonnes standard coal | 208526.06 | 217436.1 | 313545.95 | 106 |
| Total energy consumption - Data Intensity (per revenue of RMB100 million) | 147.33 | 170.33 | 176.48 | 106 | |
| Total gas consumption | Thousand cubic meters | 56955.17 | 57217.98 | 73102.55 | 106 |
| Total gas consumption - Data Intensity (per revenue of RMB100 million) | 39.53 | 44.82 | 41.15 | 106 | |
| Total gasoline consumption | Kiloliter | 1727.56 | 1360.07 | 1376.43 | 106 |
| Total gasoline consumption - Data Intensity (per revenue of RMB100 million) | 1.22 | 1.07 | 0.77 | 106 | |
| Total oils consumption | Kiloliter | 19582.34 | 20892.21 | 27101.40 | 106 |
| Total oils consumption - Data Intensity (per revenue of RMB100 million) | 13.84 | 16.32 | 15.25 | 106 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Total water consumption | Thousand cubic meters | 6169.38 | 5648.56 | 6700.24 | 106 |
| Total water consumption - Data Intensity (per revenue of RMB100 million) | 4.35 | 4.42 | 3.77 | 106 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Composition of contract employees by age group - Aged 30-49 | % | 67.00 | 67.36 | 66.44 | 107 |
| Composition of contract employees by age group - Aged 50 and above | % | 13.80 | 14.55 | 15.34 | 107 |
| Composition of contract employees by age group - Aged below 30 | % | 18.50 | 18.09 | 18.22 | 107 |
| Composition of contract employees by education - Associate | % | 21.74 | 22.45 | 21.60 | 107 |
| Composition of contract employees by education - Bachelor | % | 24.19 | 26.91 | 27.15 | 107 |
| Composition of contract employees by education - Below associate | % | 50.81 | 46.73 | 47.15 | 107 |
| Composition of contract employees by education - Doctorate | % | 0.06 | 0.08 | 0.07 | 107 |
| Composition of contract employees by education - Master | % | 3.19 | 3.83 | 4.06 | 107 |
| Composition of contract employees by gender - Female | % | 16.90 | 17.14 | 17.29 | 107 |
| Composition of contract employees by gender - Male | % | 83.10 | 82.95 | 82.11 | 107 |
| Composition of contract employees by geographical region - Chinese mainland | % | 90.60 | 91.38 | 91.79 | 107 |
| Composition of contract employees by geographical region - Overseas | % | 9.40 | 8.62 | 8.21 | 107 |
| Composition of contract employees by profession - Finance staff | % | 2.90 | 3.23 | 3.15 | 107 |
| Composition of contract employees by profession - Management | % | 7.18 | 7.22 | 8.80 | 107 |
| Composition of contract employees by profession - Other personnel | % | 23.28 | 25.00 | 23.78 | 107 |
| Composition of contract employees by profession - Production staff | % | 47.67 | 44.71 | 44.88 | 107 |
| Composition of contract employees by profession - Sales personnel | % | 7.66 | 8.08 | 8.50 | 107 |
| Composition of contract employees by profession - Technical staff | % | 9.68 | 11.25 | 11.39 | 107 |
| Operating revenue | RMB thousand | 141536654 | 127809519 | 177664098 | 106 |
| Total assets | RMB thousand | 145899949 | 161763233 | 174752236 | 106 |
| Total contract employees | person | 51453 | 50832 | 50686 | 107 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Contract employee turnover | % | 19.74 | 19.20 | 16.17 | 107 |
| Contract employee turnover by age group - Aged 30-49 | % | 17.54 | 17.13 | 14.26 | 107 |
| Contract employee turnover by age group - Aged 50 and above | % | 10.71 | 13.99 | 10.96 | 107 |
| Contract employee turnover by age group - Aged below 30 | % | 34.45 | 29.23 | 25.64 | 107 |
| Contract employee turnover by gender - Female | % | 19.93 | 19.29 | 16.05 | 107 |
| Contract employee turnover by gender - Male | % | 19.73 | 19.20 | 16.19 | 107 |
| Contract employee turnover by geographical region - Chinese mainland | % | 17.88 | 17.15 | 15.00 | 107 |
| Contract employee turnover by geographical region - Overseas | % | 38.69 | 33.15 | 27.25 | 107 |
| Number of contract employees leaving the Group | person | 10177 | 12003 | 9776 | 107 |
| Operating profit | RMB thousand | 7506208 | 2831912 | 6552897 | 106 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Number of work-related fatalities | person | 1 | 2 | 107 |
| Rate of work-related fatalities (per 1000 persons) | % | 0.02 | 0.04 | 107 |
Lost days due to work injury.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Working days lost due to industrial accidents | day | 15523 | 15364 | 24661.1 | 107 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Training coverage rate of contract employee by gender - Female | % | 72.95 | 85.05 | 82.60 | 107 |
| Training coverage rate of contract employee by gender - Male | % | 88.00 | 89.39 | 90.86 | 107 |
| Training coverage rate of contract employees | % | 85.45 | 88.72 | 89.48 | 107 |
| Training coverage rate of employee by rank - General staff (except senior and middle management) | % | 88.44 | 88.79 | 86.95 | 107 |
| Training coverage rate of employee by rank - Middle management | % | 69.09 | 88.22 | 86.86 | 107 |
| Training coverage rate of employee by rank - Senior management | % | 68.18 | 86.05 | 86.76 | 107 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Average training hours of employee by gender - Female | Hour | 42.67 | 110.32 | 34.45 | 107 |
| Average training hours of employee by gender - Male | Hour | 85.08 | 75.21 | 52.47 | 107 |
| Average training hours of employee by rank - General staff | Hour | 81.11 | 84.35 | 48.96 | 107 |
| Average training hours of employee by rank - Middle management | Hour | 58.17 | 40.11 | 53.29 | 107 |
| Average training hours of employee by rank - Senior management | Hour | 44.64 | 60.78 | 65.52 | 107 |
| Average training hours of employees | Hour | 78.52 | 81.43 | 49.86 | 107 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of new suppliers added during the year | Supplier | 207 | 400 | 678 | 108 |
| Percentage of total suppliers by geographical distribution - China | % | 86 | 82 | 87 | 107 |
| Percentage of total suppliers by geographical distribution - Overseas | % | 14 | 18 | 13 | 107 |
| Proportion of new suppliers added during the year | % | 5 | 7 | 16 | 108 |
| Proportion of purchase amount from strategic cooperative suppliers | % | 28 | 25 | 28 | 108 |
| Proportion of purchase amount from suppliers on the electronic platform | % | 46 | 39 | 62 | 108 |
| Total suppliers | Supplier | 4111 | 5893 | 6586 | 107 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of existing suppliers that accepted reassessment during the year | Supplier | 788 | 823 | 890 | 108 |
| Number of suppliers whose cooperation was terminated due to environmental and social issues during the year | Supplier | 1 | 2 | 108 | |
| Number of suppliers whose cooperation was terminated during the year | Supplier | 9 | 10 | 22 | 108 |
| Proportion of existing suppliers that accepted reassessment covering environmental and social issues during the year | % | 54 | 56 | 70 | 108 |
| Proportion of existing suppliers that accepted reassessment during the year | % | 19 | 14 | 17 | 108 |
| Proportion of suppliers that accepted the Annual Supplier Performance Assessment | % | 63 | 60 | 64 | 108 |
| Proportion of suppliers that accepted the Annual Supplier Performance Assessment covering environmental and social issues | % | 64 | 63 | 72 | 108 |
| Proportion of suppliers that signed the Sunshine Cooperation Agreement (or Commitment) | % | 64 | 63 | 70 | 108 |
| Proportion of suppliers that were trained in environmental and social issues during the year | % | 31 | 36 | 30 | 108 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Proportion of new suppliers that accepted assessment covering environmental and social issues during the year | % | 52 | 42 | 58 | 108 |
| Proportion of suppliers that passed the environmental management system certification | % | 41 | 34 | 29 | 108 |
| Proportion of suppliers that passed the occupational health and safety management system certification | % | 40 | 35 | 28 | 108 |
| Proportion of suppliers that passed the quality management system certification | % | 64 | 55 | 50 | 108 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Customer satisfaction rate (average value) | % | 94.82 | 108 | ||
| Customer satisfaction rate (weighted average of all segments) | % | 95.10 | 94.87 | 108 | |
| Net assets | RMB thousand | 62656084 | 64630350 | 68019802 | 106 |
| Number of customer complaints | Complaint | 10 | 13 | 9 | 108 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of authorized invention patents during the year | Patent | 106 | 108 | ||
| Number of invention patent applications during the year | Patent | 498 | 649 | 689 | 108 |
| Total number of China Patent Awards | Patent | 17 | 18 | 21 | 108 |
| Total number of authorized patents | Patent | 4084 | 4194 | 4530 | 108 |
| Total number of trademark applications | Patent | 266 | 310 | 343 | 108 |
| Total number of trademark registrations | Patent | 249 | 286 | 273 | 108 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Total tax | RMB thousand | 6614181 | 7599518 | 4811203 | 106 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Anti-corruption training coverage among directors and supervisors | % | 100 | 95 | 91 | 108 |
| Participants in anti-corruption training | Participant | 7441 | 8947 | 8556 | 108 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Participants in volunteer service | Participant | 2682 | 882 | 1066 | 108 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Donation amount for the year | RMB thousand | 1668.0 | 1637.5 | 1790.80 | 108 |
| Hours of volunteer service | Hour | 13621.5 | 5295.9 | 3283.6 | 108 |
| Number of public welfare activities | Time | 22 | 19 | 25 | 108 |
| Operating cost | RMB thousand | 119911750 | 110443121 | 156417338 | 106 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | Tonnes of CO2e | 175038.31 | 192884.47 | 257110.77 |
| Indirect Energy Emissions (Scope 2) | Tonnes of CO2e | 653630.61 | 668237.03 | 1035223.22 |
| Scope 1 GHG Emissions Intensity (By Revenue) | Tonnes of CO2e per RMB100 million | 123.67 | 151.06 | 144.72 |
| Scope 2 GHG Emissions Intensity (By Revenue) | Tonnes of CO2e per RMB100 million | 461.81 | 523.48 | 582.69 |
| Total GHG Emissions | Tonnes of CO2e | 828668.92 | 861071.5 | 1292333.99 |
| Total GHG Emissions Intensity (By Revenue) | Tonnes of CO2e per RMB100 million | 585.46 | 674.54 | 727.4 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Hazardous Waste Disposed | Tonnes | 32573.16 | 25435.14 | 57967.08 |
| Total Hazardous Waste Intensity (By Revenue) | per RMB100 million revenue | 23.01 | 19.92 | 32.63 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Non-Hazardous Waste Disposed | Tonnes | 238415.89 | 247006.24 | 406423.66 |
| Total Non-Hazardous Waste Intensity (By Revenue) | per revenue of RMB100 million | 168.45 | 193.49 | 228.76 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Diesel Fuel Consumption | Kiloliter | 17854.78 | 19469.14 | 25724.97 |
| Energy Consumption Intensity (By Revenue) | Tonnes standard coal per RMB100 million revenue | 147.33 | 170.33 | 176.48 |
| Gasoline Consumption | Kiloliter | 1727.56 | 1360.07 | 1376.43 |
| Natural Gas Consumption | Thousand cubic meters | 56955.17 | 57217.98 | 73102.55 |
| Purchased Electricity | MWh | 904669.31 | 910528.75 | 1491009.4 |
| Total Electricity Consumption Intensity (By Revenue) | MWh per RMB100 million revenue | 639.1 | 713.28 | 839.23 |
| Total Energy Consumption | Tonnes standard coal | 208526.06 | 217436.1 | 313545.95 |
| Total Indirect Energy Consumption | MWh | 904669.31 | 910528.75 | 1491009.4 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Water Consumption | Thousand cubic meters | 6169.38 | 5648.56 | 6700.24 |
| Water Consumption Intensity (By Revenue) | per revenue of RMB100 million | 4.35 | 4.42 | 3.77 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Bachelor's Degree Employees | person | 12445 | 13677 | 13770 |
| Number of Below Junior College Employees | person | 26167 | 23761 | 23909 |
| Number of Doctoral Degree Employees | person | 31 | 41 | 35 |
| Number of Employees Aged 30-50 | person | 34473 | 34254 | 33687 |
| Number of Employees Aged Above 50 | person | 7101 | 7391 | 7770 |
| Number of Employees Aged Below 30 | person | 9519 | 9197 | 9235 |
| Number of Employees in Mainland China | person | 46613 | 46441 | 46518 |
| Number of Employees in Overseas | person | 4840 | 4391 | 4168 |
| Number of Female Employees | person | 8686 | 8715 | 8768 |
| Number of Male Employees | person | 42767 | 42177 | 41618 |
| Number of Master's Degree Employees | person | 1641 | 1946 | 2061 |
| Number of Total Employees | person | 51453 | 50832 | 50686 |
| Percentage of Bachelor's Degree Employees | % | 24.19 | 26.91 | 27.15 |
| Percentage of Below Junior College Employees | % | 50.81 | 46.73 | 47.15 |
| Percentage of Doctoral Degree Employees | % | 0.06 | 0.08 | 0.07 |
| Percentage of Employees Aged 30-50 | % | 67 | 67.36 | 66.44 |
| Percentage of Employees Aged Above 50 | % | 13.8 | 14.55 | 15.34 |
| Percentage of Employees Aged Below 30 | % | 18.5 | 18.09 | 18.22 |
| Percentage of Employees in Mainland China | % | 90.6 | 91.38 | 91.79 |
| Percentage of Employees in Overseas | % | 9.4 | 8.62 | 8.21 |
| Percentage of Female Employees | % | 16.9 | 17.14 | 17.29 |
| Percentage of Male Employees | % | 83.1 | 82.95 | 82.11 |
| Percentage of Master's Degree Employees | % | 3.19 | 3.83 | 4.06 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Turnover Rate of Contractors | % | 19.74 | 19.2 | 16.17 |
| Turnover Rate of Employees Aged 30-50 | % | 17.54 | 17.13 | 14.26 |
| Turnover Rate of Employees Aged Above 50 | % | 10.71 | 13.99 | 10.96 |
| Turnover Rate of Employees Aged Below 30 | % | 34.45 | 29.23 | 25.64 |
| Turnover Rate of Employees in Mainland China | % | 17.88 | 17.15 | 15 |
| Turnover Rate of Employees in Overseas | % | 38.69 | 33.15 | 27.25 |
| Turnover Rate of Female Employees | % | 19.93 | 19.29 | 16.05 |
| Turnover Rate of Male Employees | % | 19.73 | 19.2 | 16.19 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Number of Work-related Fatalities | person | 1 | 2 |
| Work-related Fatalities Rate | % | 0.02 | 0.04 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | day | 15523 | 15364 | 24661.1 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Percentage of Trained Contract Employees | % | 85.45 | 88.72 | 89.48 |
| Percentage of Trained General Employees | % | 88.44 | 88.79 | 86.95 |
| Percentage of Trained Middle Management | % | 69.09 | 88.22 | 86.86 |
| Percentage of Trained Senior Management | % | 68.18 | 86.05 | 86.76 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Average Training Hours (Female) | Hour | 42.67 | 110.32 | 34.45 |
| Average Training Hours (General Staff) | Hour | 81.11 | 84.35 | 48.96 |
| Average Training Hours (Male) | Hour | 85.08 | 75.21 | 52.47 |
| Average Training Hours (Middle Management) | Hour | 58.17 | 40.11 | 53.29 |
| Average Training Hours (Senior Management) | Hour | 44.64 | 60.78 | 65.52 |
| Average Training Hours per Employee | Hour | 78.52 | 81.43 | 49.86 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Suppliers in Mainland China | Supplier | 3535 | 4832 | 5730 |
| Number of Suppliers in Overseas | Supplier | 576 | 1061 | 856 |
| Number of Total Suppliers | Supplier | 4111 | 5893 | 6586 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Percentage of Suppliers Certified to ISO 14001 Environmental Management System | % | 41 | 34 | 29 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Complaint Growth Rate | % | 30 | -30.77 | |
| Total Number of Customer Complaints | Complaint | 10 | 13 | 9 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Accumulative Number of Patents Granted | Patent | 4084 | 4194 | 4530 |
| Number of New Patent Applications | Patent | 498 | 649 | 689 |
| Number of Patents Applied | Patent | 498 | 649 | 689 |
| Number of Patents Granted | Patent | 106 | ||
| Number of Trademark Applications | Patent | 266 | 310 | 343 |
| Number of Trademark Registrations | Patent | 249 | 286 | 273 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Anti-corruption Training Coverage among Directors and Management | % | 100 | 95 | 91 |
| Number of People Participated in Ethical Standards and Anti-corruption Training | Participant | 7441 | 8947 | 8556 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Total Public Welfare Donations | RMB thousand | 1668 | 1637.5 | 1790.8 |
| Total Volunteer Service Hours | Hour | 13621.5 | 5295.9 | 3283.6 |