ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2024

Year: 2024
Published: 2025-03-27
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2023 2024 Report Pages
Mobile Sources kWh 147005877 59
Number and aggregate quantity of reportable spills, quantity recovered There were no reportable spills during the reporting period. 81
Stationary Sources kWh 65387432 59
Total Growth Emissions tCO2e 14632 32964 58

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 2024 Report Pages
Baseline Facilities GHG Emission Tracker Year-over-Year Change % YOY <2 -10 -3 23
Reduction of Baseline Scope 1 and 2 GHG emissions intensity % -9 25
Scope 1 Emissions by Activity - Facilities tCO2e 9587 10747 58
Scope 1 Emissions by Activity - Fleet tCO2e 40170 36185 58
Scope 1 Emissions by Activity - Refrigerant tCO2e 1263 1469 58
Scope 1 Emissions by Region - ANZ tCO2e 2957 2805 58
Scope 1 Emissions by Region - Americas tCO2e 35630 32212 58
Scope 1 Emissions by Region - Asia tCO2e 2289 2258 58
Scope 1 Emissions by Region - EMEA tCO2e 10144 11127 58
Scope 2 Emissions by Region - ANZ tCO2e 442 1814 58
Scope 2 Emissions by Region - Americas tCO2e 42168 35394 58
Scope 2 Emissions by Region - Asia tCO2e 76316 98435 58
Scope 2 Emissions by Region - EMEA tCO2e 2038 1874 58
Scope 3 Emissions Intensity by Category 10: Processing Sold Products Not Applicable 58
Scope 3 Emissions Intensity by Category 11: Use of Sold Products In Progress 58
Scope 3 Emissions Intensity by Category 12: End-of-Life Treatment of Sold Products In Progress 58
Scope 3 Emissions Intensity by Category 13: Downstream Leased Assets Not Applicable 58
Scope 3 Emissions Intensity by Category 14: Franchises Not Applicable 58
Scope 3 Emissions Intensity by Category 15: Investments Not Applicable 58
Scope 3 Emissions Intensity by Category 1: Purchased Goods & Services tCO2e per sales revenue (US$ million) 194.5 58
Scope 3 Emissions Intensity by Category 2: Capital Goods tCO2e per sales revenue (US$ million) 8.68 58
Scope 3 Emissions Intensity by Category 3: Fuel and Energy-related Activities Not Applicable 58
Scope 3 Emissions Intensity by Category 4: Upstream Transportation and Distribution (T&D) tCO2e per sales revenue (US$ million) 16.09 58
Scope 3 Emissions Intensity by Category 6: Business Travel tCO2e per sales revenue (US$ million) 2.78 58
Scope 3 Emissions Intensity by Category 7: Employee Commuting tCO2e per sales revenue (US$ million) 8.16 58
Scope 3 Emissions Intensity by Category 8: Upstream Leased Assets Not Applicable 58
Scope 3 Emissions Intensity by Category 9: Downstream Transportation and Distribution (T&D) tCO2e per sales revenue (US$ million) 7.89 58
Scope 3 Emissions by Category 10: Processing Sold Products Not Applicable 58
Scope 3 Emissions by Category 11: Use of Sold Products In Progress 58
Scope 3 Emissions by Category 12: End-of-Life Treatment of Sold Products In Progress 58
Scope 3 Emissions by Category 13: Downstream Leased Assets Not Applicable 58
Scope 3 Emissions by Category 14: Franchises Not Applicable 58
Scope 3 Emissions by Category 15: Investments Not Applicable 58
Scope 3 Emissions by Category 1: Purchased Goods & Services tCO2e 2670777 58
Scope 3 Emissions by Category 2: Capital Goods tCO2e 119220 58
Scope 3 Emissions by Category 3: Fuel and Energy-related Activities Not Applicable 58
Scope 3 Emissions by Category 4: Upstream Transportation and Distribution (T&D) tCO2e 220908 58
Scope 3 Emissions by Category 5: Waste Generated in Operations tCO2e 6158 58
Scope 3 Emissions by Category 6: Business Travel tCO2e 38163 58
Scope 3 Emissions by Category 7: Employee Commuting tCO2e 112041 58
Scope 3 Emissions by Category 8: Upstream Leased Assets Not Applicable 58
Scope 3 Emissions by Category 9: Downstream Transportation and Distribution (T&D) tCO2e 108366 58
Total Baseline Emissions tCO2e 157352 152955 58
Total Baseline Emissions Intensity tCO2e per sales revenue (US$ million) 11.46 10.46 58
Total Emissions tCO2e 171984 185918 58
Total Emissions Intensity tCO2e per sales revenue (US$ million) 12.52 12.72 58
Total GHG emissions (Scope 1 and 2) of carbon dioxide equivalent (tCO2e) - Saigon High Tech Park tonnes 185918 25
Total Growth Emissions Intensity tCO2e per sales revenue (US$ million) 1.06 2.26 58
Total Scope 1 & 2 GHG Emissions tCO2e 171984 185918 58
Total Scope 1 & 2 GHG Emissions Intensity tCO2e per sales revenue (US$ million) 12.52 12.72 58
Total Scope 1 and 2 GHG Baseline Emissions Intensity (tCO2e per sales revenue, US$ million) tCO2e per US$ million sales revenue 13.15 11.46 10.46 25
tCO2e reduction in absolute baseline Scope 1 and 2 GHG emissions tCO2e 4397 25

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2023 2024 Report Pages
Hazardous Waste Generated Tonnes 1924 59
Hazardous Waste Intensity Tonnes per sales revenue (US$ million) 0.13 59
Hazardous waste generated metric tons 1924 81
Scope 3 Emissions Intensity by Category 5: Waste Generated in Operations tCO2e per sales revenue (US$ million) 0.45 58
Total Waste Generated Tonnes 81552 59

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2024 Report Pages
Discharge m³ 1580307 59
Non-Hazardous Waste Generated Tonnes 79628 59
Non-Hazardous Waste Intensity Tonnes per sales revenue (US$ million) 5.45 59
Total Waste Intensity Tonnes per sales revenue (US$ million) 5.58 59
Waste % Diverted from/to Landfill - Waste % Diverted from Landfill % 86 59
Waste % Diverted from/to Landfill - Waste % Diverted to Landfill % 14 59

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2024 2030 Report Pages
GHG Emission Reduction Progress % 15 60 23
Scope 1 and 2 GHG emissions reduction target compared to 2021 baseline % 60 22
Short Term Goal: Scope 1 & 2 GHG reduction target % reduction compared to 2021 baseline 60 23

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2024 2030 Report Pages
Global target for waste-diverted-from-landfill rate % 90 22
Hazardous waste recycled (percentage of hazardous waste) % 83 81
Recycled m³ 438 59
Short Term Goal: Waste-diverted-from-landfill target % waste-diverted-from-landfill 90 23
Waste by Treatment - Hazardous Waste - Combustion (with Energy Recovery) Tonnes 404 59
Waste by Treatment - Hazardous Waste - Landfill Tonnes 323 59
Waste by Treatment - Hazardous Waste - Recycled Tonnes 1197 59
Waste by Treatment - Non-Hazardous Waste - Combustion (with Energy Recovery) Tonnes 6850 59
Waste by Treatment - Non-Hazardous Waste - Composting Tonnes 44 59
Waste by Treatment - Non-Hazardous Waste - Landfill Tonnes 11323 59
Waste by Treatment - Non-Hazardous Waste - Recycled Tonnes 61411 59

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2024 Report Pages
Electricity kWh 378534615 59
Fuel kWh 212393309 59
Grid electricity (percentage of total energy) % 62 81
Overall energy consumed derived from renewable sources % 11 25
Renewable energy (percentage of total energy) % 11 81
Renewables vs Non-Renewable Energy Consumption - Non-Renewable kWh 525105747 59
Renewables vs Non-Renewable Energy Consumption - Non-Renewable % of Total % 89 59
Renewables vs Non-Renewable Energy Consumption - Renewable kWh 65822177 59
Renewables vs Non-Renewable Energy Consumption - Renewable % of Total % 11 59
Total Energy Consumption kWh 590927924 59
Total Energy Consumption Intensity kWh per sales revenue (US$ million) 40415 59
Total energy consumption GJ, mWh 2127341 25, 81

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2024 Report Pages
Total Water Consumption m³ 2424 59
Total Water Consumption Intensity m³ per sales revenue (US$ million) 0.17 59
Water Consumption by Nature of Business - Distribution m³ 660 59
Water Consumption by Nature of Business - Offices m³ 1564 59
Water Consumption by Nature of Business - Other m³ 3 59
Water Consumption by Nature of Business - Service Centers m³ 100 59
Water Consumption by Region - ANZ m³ 946 59
Water Consumption by Region - Americas m³ 10 59
Water Consumption by Region - Asia m³ 1 59
Water Consumption by Region - EMEA m³ 1467 59
Water Withdrawal Source by Region - ANZ - Municipal Supply m³ 7108 59
Water Withdrawal Source by Region - Americas - Ground Water m³ 17918 59
Water Withdrawal Source by Region - Americas - Municipal Supply m³ 462970 59
Water Withdrawal Source by Region - Asia - Municipal Supply m³ 1075030 59
Water Withdrawal Source by Region - EMEA - Municipal Supply m³ 19744 59
Withdrawal m³ 1582088 59

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2024 Report Pages
CDP Water Security questionnaire score B 22

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2024 Report Pages
Packaging - Packaging material used for finished products Tonnes 74762 59
Packaging - Total weight of recycled materials used in packaging Tonnes 52929 59

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2024 Report Pages
Percentage of products by revenue that contain IEC 62474 declarable substances percent 81.06 82

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2022 2023 2024 Report Pages
C-Suite Employees, Male 6 6 62
Director or Above Employees, Female 179 169 62
Director or Above Employees, Male 786 696 62
Director or Above Employees, Non-Binary 1 62
Employment - Guaranteed Hours - ANZ 1278 1276 61
Employment - Guaranteed Hours - Americas 15388 17276 61
Employment - Guaranteed Hours - Asia 21629 23447 61
Employment - Guaranteed Hours - EMEA 3471 3900 61
Employment - Non-Guaranteed Hours - ANZ 5 61
Employment - Non-Guaranteed Hours - Americas 1065 676 61
Employment - Non-Guaranteed Hours - Asia 15 61
Full-Time Employees - ANZ 1241 1238 60
Full-Time Employees - Americas 16399 17900 60
Full-Time Employees - Asia 21638 23444 60
Full-Time Employees - EMEA 3314 3754 60
Full-Time Female Employees 13761 15402 60
Full-Time Male Employees 28812 30914 60
Full-Time Non-Binary Employees 19 20 60
General Employees, Female 12663 14186 62
General Employees, Male 24805 26839 62
General Employees, Non-Binary 16 15 62
Guaranteed Hours Female Employees 13477 15277 60
Guaranteed Hours Male Employees 28272 30604 60
Guaranteed Hours Non-Binary Employees 17 18 60
Managerial Employees, Female 1090 1196 62
Managerial Employees, Male 3298 3468 62
Managerial Employees, Non-Binary 3 4 62
New Hire Rate - Female 32% 59% 61
New Hire Rate - Male 39% 64% 61
New Hires - 30 Years Old and Under 8550 16502 61
New Hires - 31-50 6957 10530 61
New Hires - ANZ 304 253 61
New Hires - Americas 6838 8642 61
New Hires - Asia 8191 17927 61
New Hires - EMEA 823 896 61
New Hires - Female 4666 8629 61
New Hires - Male 11477 19080 61
New Hires - Non-Binary 13 9 61
New Hires - Over 51 Years Old 642 686 61
Non-Guaranteed Hours Female Employees 455 274 60
Non-Guaranteed Hours Male Employees 623 405 60
Non-Guaranteed Hours Non-Binary Employees 2 2 60
Number of Employees - 30 Years Old and Under 17032 18950 60
Number of Employees - 31-50 21684 23056 60
Number of Employees - ANZ 1278 1281 60
Number of Employees - Americas 16453 17952 60
Number of Employees - Asia 21644 23447 60
Number of Employees - EMEA 3471 3900 60
Number of Employees - Female 13932 15551 60
Number of Employees - Male 28895 31009 60
Number of Employees - Non-Binary 19 20 60
Number of Employees - Over 51 Years Old 4130 4574 60
Number of Employees Due to Return to Work After Taking Parental Leave, Female 267 355 62
Number of Employees Due to Return to Work After Taking Parental Leave, Male 302 499 62
Number of Employees Due to Return to Work After Taking Parental Leave, Non-Binary 1 62
Number of Employees Due to Return to Work After Taking Parental Leave, Total 569 855 62
Number of employees globally employees 46580 83
Part-Time Employees - ANZ 37 43 60
Part-Time Employees - Americas 54 52 60
Part-Time Employees - Asia 6 3 60
Part-Time Employees - EMEA 157 146 60
Part-Time Female Employees 171 149 60
Part-Time Male Employees 83 95 60
Percentage of Females in Management 24% 25% 62
Permanent Employees - ANZ 1169 1265 60
Permanent Employees - Americas 15894 17051 60
Permanent Employees - Asia 21618 23407 60
Permanent Employees - EMEA 3344 3757 60
Permanent Female Employees 13554 14958 60
Permanent Male Employees 28452 30502 60
Permanent Non-Binary Employees 19 20 60
Temporary Employees - ANZ 109 16 60
Temporary Employees - Americas 559 901 60
Temporary Employees - Asia 26 40 60
Temporary Employees - EMEA 127 143 60
Temporary Female Employees 378 593 60
Temporary Male Employees 443 507 60
Total Employees in Management 5356 5534 62
Total Number of Employees 42846 46580 60
Total Number of Employees Who Took Parental Leave, Female 512 603 62
Total Number of Employees Who Took Parental Leave, Male 840 922 62
Total Number of Employees Who Took Parental Leave, Non-Binary 1 62
Total Number of Employees Who Took Parental Leave, Total 1352 1526 62
Total Number of Employees that Returned to Work After Parental Leave Ended and Were Still Employed 12 Months After Their Return to Work, Female 320 236 62
Total Number of Employees that Returned to Work After Parental Leave Ended and Were Still Employed 12 Months After Their Return to Work, Male 435 635 62
Total Number of Employees that Returned to Work After Parental Leave Ended and Were Still Employed 12 Months After Their Return to Work, Total 755 871 62
Total Number of Employees that Returned to Work After Parental Leave Ended, Female 373 397 62
Total Number of Employees that Returned to Work After Parental Leave Ended, Male 770 860 62
Total Number of Employees that Returned to Work After Parental Leave Ended, Total 1143 1257 62
Total Number of Employees that were Entitled to Parental Leave, Female 13432 14523 62
Total Number of Employees that were Entitled to Parental Leave, Male 27243 28298 62
Total Number of Employees that were Entitled to Parental Leave, Non-Binary 19 4 62
Total Number of Employees that were Entitled to Parental Leave, Total 40694 42825 62
Total Number of External Workers 11490 13273 62
Total Number of Hours Worked hours 93836439 100279551 107353630 63
Total Number of Hours – Employees hours 92562887 63
Total Number of Hours – External Workers hours 14790743 63
Total Number of Interns 877 652 62
Total Number of Interns, Female 283 255 62
Total Number of Interns, Male 593 397 62
Total Number of Interns, Non-Binary 1 62
Total Number of New Hires 16156 27718 61
Total number of hours worked hours 107353530 43

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2023 2024 Report Pages
Employee Departures - 30 Years Old and Under 9056 13045 61
Employee Departures - 31-50 8051 10141 61
Employee Departures - ANZ 254 264 61
Employee Departures - Americas 6879 7103 61
Employee Departures - Asia 10409 16999 61
Employee Departures - EMEA 541 545 61
Employee Departures - Female 5859 7019 61
Employee Departures - Male 12212 16984 61
Employee Departures - Non-Binary 12 8 61
Employee Departures - Over 51 Years Old 976 825 61
New Hire Rate 37% 62% 61
New Hire Rate - 30 Years Old and Under 47% 92% 61
New Hire Rate - 31-50 32% 47% 61
New Hire Rate - ANZ 24% 20% 61
New Hire Rate - Americas 42% 50% 61
New Hire Rate - Asia 36% 80% 61
New Hire Rate - EMEA 25% 24% 61
New Hire Rate - Non-Binary 70% 64% 61
New Hire Rate - Over 51 Years Old 16% 16% 61
Retention Rate, Female 69% 63% 62
Retention Rate, Male 74% 83% 62
Retention Rate, Non-Binary 0% 0% 62
Retention Rate, Total 72% 76% 62
Total Number of Employee Departures 18083 24011 61
Turnover Rate 41% 54% 61
Turnover Rate - 30 Years Old and Under 50% 73% 61
Turnover Rate - 31-50 37% 45% 61
Turnover Rate - ANZ 20% 21% 61
Turnover Rate - Americas 42% 41% 61
Turnover Rate - Asia 46% 71% 61
Turnover Rate - EMEA 16% 15% 61
Turnover Rate - Female 41% 48% 61
Turnover Rate - Male 42% 57% 61
Turnover Rate - Non-Binary 65% 41% 61
Turnover Rate - Over 51 Years Old 24% 19% 61

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2022 2023 2024 Report Pages
Fatality rate 0.004 82
High Consequence Work Injury – Employees: Injuries caused by persons/animals/insects 2 1 63
High Consequence Work Injury – Employees: Injuries from contact with objects/equipment 14 10 7 63
High Consequence Work Injury – Employees: Injuries from exposure to harmful substance or environments 4 2 2 63
High Consequence Work Injury – Employees: Injuries from overexertion/muscle strains 4 2 63
High Consequence Work Injury – Employees: Injuries from slips, trips, and falls 2 2 1 63
High Consequence Work Injury – Employees: Injuries from vehicles related accidents 2 4 1 63
Number of Employee Fatalities due to Work-Related Ill Health 11 63
Number of Employee Fatalities due to Work-Related Injuries 1 2 63
Number of External Worker Fatalities due to Work-Related Injuries 1 2 63
Rate of High Consequence Injuries – Employees 0.05 0.04 0.02 63
Rate of High Consequence Injuries – External Workers 0.01 63
Rate of Recordable Work–Related Injuries – Employees 0.96 0.81 0.7 63
Rate of Recordable Work–Related Injuries – External Workers 0.5 63
Rate of recordable high-consequence work-related injuries 0.02 43
Recordable Injuries – Employees: Injuries caused by persons/animals/insects 1 11 2 63
Recordable Injuries – Employees: Injuries from contact with objects/equipment 221 176 159 63
Recordable Injuries – Employees: Injuries from exposure to harmful substance or environments 11 19 9 63
Recordable Injuries – Employees: Injuries from other causes 35 63
Recordable Injuries – Employees: Injuries from overexertion/muscle strains 111 126 98 63
Recordable Injuries – Employees: Injuries from slips, trips, and falls 63 61 42 63
Recordable Injuries – Employees: Injuries from vehicles related accidents 8 15 14 63
Recordable Injuries – External Workers: Injuries from contact with objects/equipment 23 63
Recordable Injuries – External Workers: Injuries from exposure to harmful substance or environments 2 63
Recordable Injuries – External Workers: Injuries from overexertion/muscle strains 9 63
Recordable Injuries – External Workers: Injuries from slips, trips, and falls 2 63
Recordable Injuries – External Workers: Injuries from vehicles related accidents 1 63
Reduction in work-related recordable injuries % -21 43
Total High Consequence Injuries – Employees 24 19 11 63
Total High Consequence Injuries – External Workers 1 63
Total Number of Recordable Injuries – Employees 449 408 324 63
Total Number of Recordable Injuries – External Workers 37 63
Total recordable incident rate (TRIR) 0.69 82
Work-related high-consequence injuries (number) 12 43
Work-related recordable injuries (number) 361 43

Lost days due to work injury.

Indicator Unit 2022 2023 2024 Report Pages
Near miss frequency rate (NMFR) 7.49 82
Rate of recordable work-related injuries 0.67 43
Total Number of Work Days Lost due to Work Injuries days 6706 6116 4449 63
Total Number of Work Days Lost due to Work Injuries – External Workers days 633 63

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2023 2024 Report Pages
Employees trained in workplace safety % 96 43
Return to Work Rate, Female 73% 66% 62
Return to Work Rate, Male 92% 93% 62
Return to Work Rate, Non-Binary 0% 0% 62
Return to Work Rate, Total 85% 82% 62

The average training hours completed per employee by gender and employee category.

Indicator Unit 2023 2024 Report Pages
Average Hours of Training per Employee hours 13.6 15.8 64
Average Hours of Training per Employee - C-Suite hours 6.2 8.2 64
Average Hours of Training per Employee - Director or Above hours 8.3 13.7 64
Average Hours of Training per Employee - Female hours 11.5 14.6 64
Average Hours of Training per Employee - General Employee hours 13.6 15 64
Average Hours of Training per Employee - Male hours 14.6 16.5 64
Average Hours of Training per Employee - Managerial hours 14.5 22.2 64
Average Hours of Training per Employee - Non-Binary hours 16.1 18.3 64
Percentage of Employees Receiving Formal Performance Review 61% 74% 64
Percentage of Employees Receiving Formal Performance Review - C-Suite 67% 67% 64
Percentage of Employees Receiving Formal Performance Review - Director or Above 91% 91% 64
Percentage of Employees Receiving Formal Performance Review - Female 61% 73% 64
Percentage of Employees Receiving Formal Performance Review - General Employee 58% 71% 64
Percentage of Employees Receiving Formal Performance Review - Male 60% 74% 64
Percentage of Employees Receiving Formal Performance Review - Managerial 88% 96% 64
Percentage of Employees Receiving Formal Performance Review - Non-Binary 84% 90% 64
Percentage of Employees Receiving Training – E-Learning 40% 36% 64
Percentage of Employees Receiving Training – E-Learning - C-Suite 100% 100% 64
Percentage of Employees Receiving Training – E-Learning - Director or Above 75% 70% 64
Percentage of Employees Receiving Training – E-Learning - Female 36% 31% 64
Percentage of Employees Receiving Training – E-Learning - General Employee 36% 31% 64
Percentage of Employees Receiving Training – E-Learning - Male 43% 39% 64
Percentage of Employees Receiving Training – E-Learning - Managerial 79% 73% 64
Percentage of Employees Receiving Training – E-Learning - Non-Binary 47% 25% 64
Percentage of Employees Receiving Training – Other Training 41% 36% 64
Percentage of Employees Receiving Training – Other Training - C-Suite 83% 100% 64
Percentage of Employees Receiving Training – Other Training - Director or Above 55% 40% 64
Percentage of Employees Receiving Training – Other Training - Female 41% 42% 64
Percentage of Employees Receiving Training – Other Training - General Employee 40% 36% 64
Percentage of Employees Receiving Training – Other Training - Male 41% 33% 64
Percentage of Employees Receiving Training – Other Training - Managerial 59% 30% 64
Percentage of Employees Receiving Training – Other Training - Non-Binary 42% 20% 64
Total Number of Hours of Training Received by Employees hours 641999 737725 64

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2024 Report Pages
Number of product recalls issued 2 81
Total units recalled units 22492 81

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2024 Report Pages
Revenue from remanufactured products and remanufacturing services Million USD 14.85 83
Revenue from renewable energy-related and energy efficiency-related products Billion 10.2 82

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2024 Report Pages
Total amount of monetary losses as a result of legal proceedings associated with product safety Not Applicable 81

The types of emissions and respective emissions data.

Standard Indicator Unit 2023 2024
Airborne Particulate Matter (PM) Emissions kg 9213 3213
NOâ‚“ Emissions kg 1790 1790
SOâ‚“ Emissions kg 116 116

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023 2024
Direct GHG Emissions (Scope 1) tCO2e 45420 48401
HFC Emissions tCO2e 1263 1469
Indirect Energy Emissions (Scope 2) tCO2e 120964 139517
Mobile Combustion Emissions tCO2e 40170
Scope 1 GHG Emissions Intensity (By Revenue) tCO2e per US$ million sales revenue 3.3064610661456877
Scope 2 GHG Emissions Intensity (By Revenue) tCO2e per US$ million sales revenue 8.805873104474834
Scope 3 GHG Emissions (Business Travel) tCO2e 38163
Scope 3 GHG Emissions (Capital Goods) tCO2e 119220
Scope 3 GHG Emissions (Downstream Transportation and Distribution) tCO2e 108366
Scope 3 GHG Emissions (Employee Commuting) tCO2e 112041
Scope 3 GHG Emissions (Fuel and Energy-related Activities (Not Included in Scope 1 or Scope 2)) tCO2e None
Scope 3 GHG Emissions (Purchased Goods/Services) tCO2e 2670777
Scope 3 GHG Emissions (Upstream Transportation and Distribution) tCO2e 220908
Scope 3 GHG Emissions (Waste Generated in Operations) tCO2e 6158
Scope 3 GHG Emissions Intensity (By Revenue) tCO2e per US$ million sales revenue None
Stationary Combustion Emissions tCO2e 9587 10747
Total GHG Emissions tCO2e 171984 185918
Total GHG Emissions Intensity (By Revenue) tCO2e per US$ million sales revenue 12.52 12.72

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2024
Total Hazardous Waste tonnes 1924
Total Hazardous Waste Intensity (By Revenue) tonnes per sales revenue (US$ million) 0.13

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2024
Diversion Rate of Non-Hazardous Waste % 86
Non-Hazardous Waste Disposed Tonnes 79628
Total Non-Hazardous Waste Intensity (By Revenue) Tonnes per sales revenue (US$ million) 5.45

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2024 2030
GHG Emissions Reduction Percentage Compared to Last Year % 15 60
Target Scope 1 and 2 Emissions Reduction Percentage by 2030 Compared to 2021 % 60

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2024
Energy Consumption Intensity (By Revenue) kWh per sales revenue (US$ million) 40415
Grid Electricity Consumption kWh 378534615
Percentage of Renewable Energy Consumption % 11
Purchased Electricity kWh 378534615
Renewable Energy Consumption kWh 65822177
Total Direct Energy Consumption kWh 212393309
Total Energy Consumption kWh 590927924
Total Indirect Energy Consumption kWh 378534615
Total Non-Renewable Fuel Consumption kWh 525105747
Total Purchased Energy kWh 378534615

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2024
Groundwater Withdrawal m³ 17918
Total Water Withdrawal m³ 1582088
Water Consumption m³ 2424
Water Consumption Intensity (By Revenue) m³ per sales revenue (US$ million) 0.17
Water Consumption in Office m³ 1564

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2024
Packaging Materials Consumed Tonnes 74762
Packaging Materials Waste Recycled Tonnes 52929

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2023 2024
Number of Employees Aged 30-50 employees 21684 23056
Number of Employees Aged Above 50 employees 4130 4574
Number of Employees Aged Below 30 employees 17032 18950
Number of Employees in Americas employees 16453 17952
Number of Employees in Asia employees 21644 23447
Number of Employees in EMEA employees 3471 3900
Number of Female Employees employees 13932 15551
Number of Full-time Employees employees 42846 46336
Number of Full-time Employees (Female) employees 13761 15402
Number of Full-time Employees (Male) employees 28812 30914
Number of Interns employees 877 652
Number of Interns (Female) employees 283 255
Number of Interns (Male) employees 593 397
Number of Interns (Non-binary) employees 1
Number of Male Employees employees 28895 31009
Number of New Employees employees 16156 27718
Number of New Employees (Above 50) employees 642 686
Number of New Employees (Aged 30-50) employees 6957 10530
Number of New Employees (Aged Below 30) employees 8550 16502
Number of New Employees (Female) employees 4666 8629
Number of New Employees (Male) employees 11477 19080
Number of Non-binary Employees employees 19 20
Number of Part-time Employees employees 254 244
Number of Part-time Employees (Female) employees 171 149
Number of Part-time Employees (Male) employees 83 95
Number of Temporary Workers employees 821 1100
Number of Temporary Workers (Female) employees 378 593
Number of Temporary Workers (Male) employees 443 507
Number of Total Employees employees 42846 46580
Percentage of Employees Aged 30-50 % 50.63 49.5
Percentage of Employees Aged Above 50 % 9.64 9.82
Percentage of Employees Aged Below 30 % 39.77 40.7
Percentage of Employees in Americas % 38.4 38.54
Percentage of Employees in Asia % 50.54 50.36
Percentage of Employees in EMEA % 8.1 8.37
Percentage of Female Employees % 32.51 33.4
Percentage of Full-time Employees % 100 99.48
Percentage of Interns % 2.01 1.4
Percentage of Male Employees % 67.45 66.6
Percentage of New Employees % 37.73 59.52
Percentage of Non-binary Employees % 0.04 0.04
Percentage of Part-time Employees % 0.59 0.52
Percentage of Temporary Workers % 1.92 2.36

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2023 2024
Turnover Rate of Employees Aged 30-50 % 37 45
Turnover Rate of Employees Aged Above 50 % 24 19
Turnover Rate of Employees Aged Below 30 % 50 73
Turnover Rate of Employees in Americas % 42 41
Turnover Rate of Employees in Asia % 46 71
Turnover Rate of Employees in Australia % 20 21
Turnover Rate of Employees in EMEA % 16 15
Turnover Rate of Female Employees % 41 48
Turnover Rate of Male Employees % 42 57
Turnover Rate of Non-binary Employees % 65 41
Turnover Rate of Total Employees % 41 54

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2022 2023 2024
Number of Fatalities as a Result of Work-related Ill Health 11
Number of Fatalities as a Result of Work-related Injuries 2 4
Number of Work-related Fatalities 11 2 4
Work-related Fatalities Rate 0.004

Lost days due to work injury.

Standard Indicator Unit 2022 2023 2024
Lost Days Due to Work-related Injuries days 6706 6116 4449
Lost Working Days Due to Work-related Injuries (Contractor) days 633

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2024
Participation Rate of Safety Training % 96

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2023 2024
Average Training Hours (Director and Above) hours 8.3 13.7
Average Training Hours (Female) hours 11.5 14.6
Average Training Hours (General Employees) hours 13.6 15
Average Training Hours (Male) hours 14.6 16.5
Average Training Hours per Employee hours 13.6 15.8
Total Training Hours hours 641999 737725

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Standard Indicator Unit
Number of Suppliers Participated in Sustainability Risk Assessment suppliers

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Standard Indicator Unit 2024
Number of Recalled Products for Safety and Health Reasons units 22492
Percentage of Recalled Products for Safety and Health Reasons % < 1