Environmental, Social, and Governance Report 2024

Year: 2024
Published: 2025-03-25
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2023 2024 Report Pages
Direct greenhouse gases (scope 1) tons 14.35 16.57 55
Indirect greenhouse gases (scope 2) tons 1383.61 1684.56 55
Total greenhouse gas emissions (scope 1- scope 2) tons 1397.96 1701.13 55
Total greenhouse gas emissions per employee tons/employee 0.45 0.48 55

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2023 2024 Report Pages
Total discharge of hazardous waste tons 0.04 0.05 55
Total discharge of hazardous waste per employee tons/employee 0.00 0.00 55

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2023 2024 Report Pages
Total discharge of harmless waste tons 503.04 550.52 55
Total harmless waste discharge per employee tons/employee 0.16 0.16 55

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2024 Report Pages
Collection efficiency compared with manual work % 300 24

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2023 2024 Report Pages
Electricity consumption 1276.20 1559.45 55
Gasoline consumption 52.20 55.20 55
Total energy consumption 1000 kWh 1328.40 1614.65 55
Total energy consumption per employee 1000 kWh/employee 0.43 0.46 55

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2023 2024 Report Pages
Total water consumption per employee tons/employee 20.07 19.90 55
Water consumption tons 62634 70181 55

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2024 Report Pages
Cumulative amount of loans injected into environmental protection industry enterprises billion yuan 19.16 49

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2024 Report Pages
Cumulative number of environmental protection industry enterprises assisted 242000 49

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2023 2024 Report Pages
New credit granted for industries such as retail and construction (Micro-Star program, fourth phase) billion yuan 80.2 20
Number of employees aged 31-49 persons 1992 38
Number of employees aged ≤30 persons 1525 38
Number of employees aged ≥50 persons 10 38
Number of employees by age: 30 to 50 years old 1705 1992 56
Number of employees by age: Over 50 years old 6 10 56
Number of employees by age: Under 30 years old 1410 1525 56
Number of employees by employee type: General staff 2945 3357 56
Number of employees by employee type: Middle management 162 154 56
Number of employees by employee type: Senior management 14 16 56
Number of employees by region: China 3121 3527 56
Number of employees by sex: Female 1283 1462 56
Number of employees by sex: Male 1838 2065 56
Number of employees by status of employment: Full-time 3118 3521 56
Number of employees by status of employment: Part-time 3 6 56
Number of employees in general staff persons 3357 38
Number of employees in middle management persons 154 38
Number of employees in senior management persons 16 38
Number of female employees persons 1462 38
Number of full-time employees persons 3521 38
Number of male employees persons 2065 38
Number of part-time employees persons 6 38
Percentage of employees under age 30 % 43 38
Percentage of female employees % 41 38
Percentage of full-time employees % 99.8 38
Percentage of male employees % 59 38
Total number of employees persons 3121 3527 38, 56

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2023 2024 Report Pages
Employee turnover ratio % 20 28 56
Employee turnover ratio by age: 30 to 50 years old % 15 23 56
Employee turnover ratio by age: Over 50 years old % 29 56
Employee turnover ratio by age: Under 30 years old % 21 34 56
Employee turnover ratio by region: China % 20 28 56
Employee turnover ratio by sex: Female % 19 25 56
Employee turnover ratio by sex: Male % 20 30 56

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2023 2024 Report Pages
Percentage of employees trained by employee type: General staff % 100 83 56
Percentage of employees trained by employee type: Middle management % 97 5 56
Percentage of employees trained by employee type: Senior management % 49 6 56
Percentage of employees trained by sex: Female % 91 72 56
Percentage of employees trained by sex: Male % 92 85 56

The average training hours completed per employee by gender and employee category.

Indicator Unit 2023 2024 Report Pages
Average hours of training completed by each employee - Female hours 6.33 13.9 57
Average hours of training completed by each employee - General staff hours 7.00 16.10 57
Average hours of training completed by each employee - Male hours 7.01 16.5 57
Average hours of training completed by each employee - Middle management hours 12.62 0.90 57
Average hours of training completed by each employee - Senior management hours 3.00 1.20 57

Number of suppliers by geographical region.

Indicator Unit 2023 2024 Report Pages
Number of suppliers by region - Central China 7 5 57
Number of suppliers by region - East China 52 42 57
Number of suppliers by region - North China 54 43 57
Number of suppliers by region - Northwest China 1 57
Number of suppliers by region - South China 28 40 57
Number of suppliers by region - Southwest China 8 57
SMEs transaction increment achieved (Micro-Star program, third phase) million yuan 265 20

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2024 Report Pages
Number of counterfeit IOU apps shut down throughout the year 4120 24

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2024 Report Pages
Amount of user losses avoided yuan 284492900 30
News public opinion and mainstream complaint channel information collected thousand pieces 12 24
Number of AI anti-fraud reminders achieved times 138263 30
Number of new energy vehicle owners served 191000 49
Number of user services times 120000 30

Description of consumer data protection and privacy policies, and how they are implemented and monitored.

Indicator Unit 2024 Report Pages
Collected counterfeit App information thousand pieces 48 24
Collected counterfeit website information million pieces 13.84 24
Data Exchange Gateway - Improvement in operational efficiency % 30 23
Data Exchange Gateway - Number of handled data interactions billion times 4.366 23
Data Exchange Gateway - Number of times served times 11297 23
Providing anti-fraud and website risk identification for debit users times 11500 24

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2023 2024 Report Pages
A stop loss of million yuan 259 24
Anti-fraud action - Increase in cases of remaining types of fraud handled % 16 23
Anti-fraud action - Number of active black ash production channels monitored channels 200 23
Anti-fraud action - Number of counterfeit IOUs shut down IOUs 4120 23
Anti-fraud action - Number of counterfeit loan websites cracked down websites 4120 23
Anti-fraud action - Number of fraudulent websites cracked down websites 14055 23
Anti-fraud action - Number of high-risk data sellers investigated sellers 473 23
Anti-fraud action - Number of sets of fraud source codes extracted for real-time monitoring sets 20 23
Anti-fraud action - Shutdown rate of counterfeit IOUs % 100 23
Number of corruption lawsuits filed against the company or employees of the company and concluded 2 57

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2024 Report Pages
Improved the timely rate of public opinion discovery by % 90 24
Number of active black and gray industry channels monitored over the year 200 24
Number of anti-fraud blocking warnings related to fraud times 119106 30
Number of fraud websites cracked down on throughout the year 14055 24
Number of potential fraud victims dissuaded people 29744 30
Output anti-fraud warnings for the IOU security centre million 21.40 24
Shanhai Security Situation Awareness System - Amount saved by anti-fraud warnings million yuan 259 23
Shanhai Security Situation Awareness System - Boost in collection efficiency % 300 23
Shanhai Security Situation Awareness System - Boost in public opinion discovery timeliness % 90 23
Shanhai Security Situation Awareness System - Number of anti-fraud and website risk ID for debit users times 11500 23
Shanhai Security Situation Awareness System - Number of anti-fraud warnings for IOU security center million 21.4 23
Shanhai Security Situation Awareness System - Number of fake App pieces of info gathered pieces 48000 23
Shanhai Security Situation Awareness System - Number of fake websites gathered million 13.84 23
Shanhai Security Situation Awareness System - Number of negative public opinion work collected news and complaint channel pieces 12000 23
Shanhai Security Situation Awareness System - Number of phishing websites captured websites 7800 23

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2024 Report Pages
Amount of loans issued for new energy vehicles (assisted financial institutions) billion yuan 31.86 49
Boosted SME users in the construction industry (Micro-Star program, first phase) million yuan 490 20
Cumulative number of views of campaign promotion person-times 250000 30
Number of children who moved with their parents participating in Sunshine Stars Children's Aid Program children 60 36

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2024 Report Pages
Amount increase rate for Micro-Star micro-support program % 100 20
Number of programming courses provided under Sunshine Stars Children's Aid Program sessions 20 36

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023 2024
Direct GHG Emissions (Scope 1) tons 14.35 16.57
Indirect Energy Emissions (Scope 2) tons 1383.61 1684.56
Total GHG Emissions tons 1397.96 1701.13
Total GHG Emissions Intensity (By Employee) tons/employee 0.45 0.48

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023 2024
Total Hazardous Waste tons 0.04 0.05

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023 2024
Non-Hazardous Waste Disposed tons 503.04 550.52
Total Non-Hazardous Waste Intensity (By Employee) tons/employee 0.16 0.16

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2024
Non-Hazardous Waste Intensity Reduction Compared to Last Year (By Employee) Tons/employee 0.16

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023 2024
Gasoline Consumption 52.2 55.2
Total Electricity Consumption Intensity (By Employee) 1000 kWh/employee 0.43 0.46
Total Energy Consumption 1000 kWh 1328.4 1614.65

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023 2024
Water Consumption tons 62634 70181

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2024
Investment in Energy-saving and Emission-reduction Technology Transformation billion yuan 19.16

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2023 2024
Number of Employees Aged 30-50 persons 1705 1992
Number of Employees Aged Above 50 persons 6 10
Number of Employees Aged Below 30 persons 1410 1525
Number of Employees in Mainland China persons 3121 3527
Number of Female Employees persons 1283 1462
Number of Full-time Employees persons 3118 3521
Number of General Employees persons 2945 3357
Number of Male Employees persons 1838 2065
Number of Middle Management Employees persons 162 154
Number of Part-time Employees persons 3 6
Number of Senior Management Employees persons 14 16
Number of Total Employees persons 3121 3527
Percentage of Employees Aged Below 30 % 43
Percentage of Female Employees % 41.1 41
Percentage of Full-time Employees % 99.9 99.8
Percentage of Male Employees % 58.9 59

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2023 2024
Turnover Rate of Employees Aged 30-50 % 15 23
Turnover Rate of Employees Aged Above 50 % 29
Turnover Rate of Employees Aged Below 30 % 21 34
Turnover Rate of Employees in Mainland China % 20 28
Turnover Rate of Female Employees % 19 25
Turnover Rate of Male Employees % 20 30
Turnover Rate of Total Employees % 20 28

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2023 2024
Percentage of Trained Female Employees % 91 72
Percentage of Trained General Employees % 100 83
Percentage of Trained Male Employees % 92 85
Percentage of Trained Middle Management % 97 5
Percentage of Trained Senior Management % 49 6

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2023 2024
Average Training Hours (Female) hours 6.33 13.9
Average Training Hours (General Staff) hours 7 16.1
Average Training Hours (Male) hours 7.01 16.5
Average Training Hours (Middle Management) hours 12.62 0.9
Average Training Hours (Senior Management) hours 3 1.2

Number of suppliers by geographical region.

Standard Indicator Unit 2023 2024
Number of Suppliers in Central China 7 5
Number of Suppliers in East China 52 42
Number of Suppliers in North China 54 43
Number of Suppliers in Northwest China 1
Number of Suppliers in South China 28 40
Number of Suppliers in Southwest China 8

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Standard Indicator Unit 2023
Number of Concluded Corruption Lawsuits 2

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2024
Number of Volunteer Activities Sessions sessions 20