2024 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Ammonia nitrogen emissions | tons | 11.11 | 3.77 | 3.75 | 47 |
Chemical Oxygen Demand (COD) emissions | tons | 719.32 | 632.38 | 622.41 | 47 |
Discharge amount of wastewater | 10K tons | 2434.6 | 2199.34 | 2345.41 | 47 |
Emissions from refinery flare stack | 10^4 m³ | 1478 | 161 | 232.58 | 35 |
High sulfur flare gas recovery | 10^4 m³ | 1921.75 | 2495.53 | 2503.27 | 35 |
Low sulfur flare gas recovery | 10^4 m³ | 3155.64 | 4450.56 | 4549.5 | 35 |
Nitrogen oxide (NOx) emissions | tons | 954.84 | 1096.52 | 968.65 | 47 |
Sulfur dioxide (SO₂) emissions | tons | 152.02 | 180.43 | 181.12 | 47 |
Suspended particles and particulate matter (PM) emissions | tons | 77.6 | 92.74 | 107.68 | 47 |
Volatile organic compound (VOCs) emissions | tons | 2385.6 | 2295.83 | 2276.27 | 47 |
Waste gas emissions | 100 million m³ | 405.36 | 465.2 | 422.03 | 47 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2022 | 2023 | 2024 | 2026 | Report Pages |
---|---|---|---|---|---|---|
CO2 emission intensity | ton/10K RMB | 1.36 | 25 | |||
CO2 emissions | 10K tons | 835.44 | 900.46 | 807.59 | 25 | |
Carbon dioxide emission intensity | Ton/10K RMB | 1.82 | 1.47 | 1.36 | 47 | |
Direct emissions (Scope I) | million tons | 7.8034 | 25 | |||
Expected annual CO2 emission reduction from cleaner and efficiency improvement revamp project | million tons | 1.1 | 25 | |||
Expected annual CO2 emission reduction from photovoltaic and hydrogen energy facilities | tons | 13760 | 25 | |||
Indirect emissions (Scope II) | million tons | 0.2725 | 25 | |||
Scope I emissions | 10K tons | 809.37 | 873.18 | 780.34 | 47 | |
Scope II emissions | 10K tons | 26.07 | 27.28 | 27.25 | 47 | |
Share of HFCs and SF6 gases in total CO2 emissions | 0.02% | 25 | ||||
Total CO2 emissions | million tons | 8.0759 | 25 | |||
Total CO₂ emissions | 10K tons | 835.44 | 900.46 | 807.59 | 47 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Hazardous waste emissions | 10K tons | 1.63 | 1.45 | 1.36 | 47 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Non-hazardous waste emissions | 10K tons | 59.18 | 61.51 | 56.34 | 47 |
Description of emissions target(s) set and steps taken to achieve them.
Indicator | Unit | 2022 | 2024 | Report Pages |
---|---|---|---|---|
CO2 emission intensity year-on-year decline | year-on-year | 7.48% | 25 | |
Carbon trading volume | 10K tons | 10 | 43.19 | 47 |
Total CO2 emissions year-on-year decline | year-on-year | 10.31% | 25 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Flare gas recovery | 10^4 m³ | 5078 | 6946 | 7052.77 | 35 |
Industrial water reutilization rate | % | 98.05 | 98.02 | 98 | 47 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Coal consumption | 10K ton standard coal, 10K tons | 173.52 | 167.65 | 153.37 | 27, 47 |
Combined refining energy consumption | Kilograms of standard oil/ton | 57.4 | 52.04 | 51.97 | 47 |
Comprehensive energy consumption of industrial output | Tons of standard coal/10K RMB | 1.09 | 1.21 | 1.07 | 47 |
Comprehensive energy consumption of industrial output value | tons of standard coal per 10000 RMB | 1.21 | 1.07 | 27 | |
Comprehensive energy consumption of refinery | Kg standard oil/ton | 57.4 | 52.04 | 51.97 | 27 |
Crude oil consumption | 10K ton, 10K tons | 1045.33 | 1413.07 | 1334.58 | 27, 47 |
Electricity consumption (excluding external power supply) | 10K kWh | 266993 | 289618 | 266566 | 47 |
Installed capacity of distributed photovoltaic power stations | MW | 16 | 27 | ||
Natural gas consumption | 100 million m³ | 4.67 | 5.08 | 4.8 | 27, 47 |
Power consumption (excluding external power supply) | 10K kWh | 266993 | 289618 | 266586 | 27 |
Proportion of renewable energy consumption | % | 0.002 | 0.51 | 0.87 | 47 |
Renewable energy consumption | tons | 5889 | 17668 | 23518 | 47 |
Total industrial energy consumption | 10K tons of standard coal, million tons of standard coal | 518.6 | 7.617 | 6.476 | 27, 47 |
Weight of EVA project transfer materials | tons | 560 | 42 | ||
consumption of 10000 RMB output value | tons/10K RMB | 8.14 | 5.95 | 5.54 | 36 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Cumulative photovoltaic power generation capacity | kWh | 13334500 | 27 | ||
Total industrial water intake | 10K tons | 3742 | 3646 | 3291 | 47 |
Water consumption for processing ton of oil | ton/ton | 0.48 | 0.38 | 0.4 | 47 |
Water consumption per unit of output | Ton/10K RMB | 8.14 | 5.95 | 5.54 | 47 |
Water drainage for processing ton of oil | ton/ton | 0.15 | 0.12 | 0.12 | 47 |
industrial water intake | 10K tons | 3742 | 3646 | 3291 | 36 |
total amount of water produced (MBR wastewater reuse unit) | tons | 8728700 | 36 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 2025 | Report Pages |
---|---|---|---|
Energy intensity target | Reduce by 5% as compared with 2020 | 27 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Indicator | Unit | 2024 | Report Pages |
---|---|---|---|
scientific research projects carried out by Environmental and Water Affairs Department | projects | 11 | 36 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Collective contract coverage | % | 100 | 100 | 100 | 49 |
Labor contract signing rate | % | 100 | 100 | 100 | 49 |
Number of R&D staff | person | 179 | 159 | 153 | 49 |
Number of demobilized soldiers | person | 504 | 429 | 48 | |
Number of disabled employees | person | 86 | 79 | 63 | 48 |
Number of employees aged 30 and under | person | 1054 | 1305 | 1473 | 48 |
Number of employees aged 31 to 50 | person | 3477 | 3005 | 2599 | 48 |
Number of employees aged 51 and above | person | 3476 | 3216 | 2980 | 48 |
Number of female employees | person | 1462 | 1316 | 1213 | 48 |
Number of local employees | person | 7453 | 6199 | 4323 | 48 |
Number of male employees | person | 6545 | 6210 | 5839 | 48 |
Percentage of R&D staff | % | 2.24 | 2.11 | 2.17 | 49 |
Percentage of localized employment | % | 93.08 | 82.37 | 61.3 | 48 |
Proportion of demobilized soldiers | % | 6.7 | 6.08 | 48 | |
Proportion of disabled employees | % | 1.07 | 1.05 | 0.89 | 48 |
Proportion of localization | % | 28.21 | 28 | 27.18 | 48 |
Social insurance coverage | % | 100 | 100 | 100 | 49 |
Total number of employees | person | 8007 | 7526 | 7052 | 48 |
Total number of non-regular or dispatched workers | person | 153 | 129 | 122 | 48 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Employee turnover rate | % | 0.3 | 0.66 | 0.57 | 48 |
Female employee turnover rate | % | 0.07 | 0.2 | 0.1 | 48 |
Male employee turnover rate | % | 0.22 | 0.46 | 0.47 | 48 |
Turnover rate for employees aged 51 and above | % | 0.03 | 0.01 | 48 | |
Turnover rate of employees aged 30 and below | % | 0.24 | 0.5 | 0.48 | 48 |
Turnover rate of employees aged 31 to 50 | % | 0.06 | 0.13 | 0.07 | 48 |
Lost days due to work injury.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Number of working days lost due to work-related injuries | day | 3540 | 1613 | 2894 | 48 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Number of people trained in occupational safety and health | Person-time | 45910 | 52447 | 58128 | 48 |
Occupational health examination rate | %, percent | 100 | 100 | 100 | 48, 50 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2023 | 2024 | Report Pages |
---|---|---|---|---|
Participation rate in training for mid-level managerial personnel | % | 100 | 100 | 48 |
Participation rate in training for senior managerial personnel | % | 100 | 100 | 48 |
Participation rate of grassroots staff training | % | 100 | 100 | 48 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2023 | 2024 | Report Pages |
---|---|---|---|---|
Average duration of grassroots staff training per person | hour | 126 | 142 | 48 |
Average duration of medium manager training per person | hour | 102 | 165 | 48 |
Average duration of senior manager training per person | hour | 155 | 186 | 48 |
Number of suppliers by geographical region.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Number of EVA project transfer boxes | boxes | 112 | 42 | ||
Number of suppliers - Anhui | 38 | 42 | |||
Number of suppliers - Beijing | 112 | 42 | |||
Number of suppliers - Chongqing | 8 | 42 | |||
Number of suppliers - Fujian | 14 | 42 | |||
Number of suppliers - Gansu | 10 | 42 | |||
Number of suppliers - Guangdong | 58 | 42 | |||
Number of suppliers - Guangxi | 2 | 42 | |||
Number of suppliers - Hainan | 2 | 42 | |||
Number of suppliers - Hebei | 27 | 42 | |||
Number of suppliers - Heilongjiang | 11 | 42 | |||
Number of suppliers - Henan | 39 | 42 | |||
Number of suppliers - Hubei | 29 | 42 | |||
Number of suppliers - Hunan | 27 | 42 | |||
Number of suppliers - Inner Mongolia | 1 | 42 | |||
Number of suppliers - Jiangsu | 352 | 42 | |||
Number of suppliers - Jiangxi | 18 | 42 | |||
Number of suppliers - Jilin | 2 | 42 | |||
Number of suppliers - Liaoning | 61 | 42 | |||
Number of suppliers - Ningxia | 1 | 42 | |||
Number of suppliers - Others | 105 | 42 | |||
Number of suppliers - Overseas | 5 | 42 | |||
Number of suppliers - Shaanxi | 11 | 42 | |||
Number of suppliers - Shandong | 89 | 42 | |||
Number of suppliers - Shanghai | 379 | 42 | |||
Number of suppliers - Shanxi | 1 | 42 | |||
Number of suppliers - Sichuan | 18 | 42 | |||
Number of suppliers - Tianjin | 24 | 42 | |||
Number of suppliers - Yunnan | 1 | 42 | |||
Number of suppliers - Zhejiang | 167 | 42 | |||
Proportion of supplier localization | % | 29.32 | 25.96 | 25.15 | 48 |
Proportion of suppliers - Anhui | 2.52% | 42 | |||
Proportion of suppliers - Beijing | 7.43% | 42 | |||
Proportion of suppliers - Chongqing | 0.53% | 42 | |||
Proportion of suppliers - Fujian | 0.93% | 42 | |||
Proportion of suppliers - Gansu | 0.66% | 42 | |||
Proportion of suppliers - Guangdong | 3.86% | 42 | |||
Proportion of suppliers - Guangxi | 0.13% | 42 | |||
Proportion of suppliers - Hainan | 0.13% | 42 | |||
Proportion of suppliers - Hebei | 1.79% | 42 | |||
Proportion of suppliers - Heilongjiang | 0.73% | 42 | |||
Proportion of suppliers - Henan | 2.59% | 42 | |||
Proportion of suppliers - Hubei | 1.92% | 42 | |||
Proportion of suppliers - Hunan | 1.79% | 42 | |||
Proportion of suppliers - Inner Mongolia | 0.07% | 42 | |||
Proportion of suppliers - Jiangsu | 23.36% | 42 | |||
Proportion of suppliers - Jiangxi | 1.19% | 42 | |||
Proportion of suppliers - Jilin | 0.13% | 42 | |||
Proportion of suppliers - Liaoning | 4.05% | 42 | |||
Proportion of suppliers - Ningxia | 0.07% | 42 | |||
Proportion of suppliers - Others | 6.97% | 42 | |||
Proportion of suppliers - Overseas | 0.33% | 42 | |||
Proportion of suppliers - Shaanxi | 0.73% | 42 | |||
Proportion of suppliers - Shandong | 5.91% | 42 | |||
Proportion of suppliers - Shanghai | 25.16% | 42 | |||
Proportion of suppliers - Shanxi | 0.07% | 42 | |||
Proportion of suppliers - Sichuan | 1.19% | 42 | |||
Proportion of suppliers - Tianjin | 1.59% | 42 | |||
Proportion of suppliers - Yunnan | 0.07% | 42 | |||
Proportion of suppliers - Zhejiang | 11.08% | 42 | |||
Total number of suppliers with service relationship | 1507 | 42 | |||
Vendor direct supply rate | % | 99.66 | 99.34 | 98.46 | 48 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Proportion of suppliers with ISO14000 environmental management system certification | % | 65.73 | 69.22 | 71.2 | 48 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Amount of R&D investment | 10K RMB | 13051.6 | 18697.8 | 17395.3 | 49 |
Customer satisfaction | % | 99.11 | 99.67 | 99.93 | 49 |
One time resolution rate for customer complaints by telephone | % | 100 | 100 | 100 | 49 |
Proportion of the amount of R&D investment in total revenue | % | 0.16 | 0.2 | 0.2 | 49 |
Description of practices relating to observing and protecting intellectual property rights.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Patent applications for inventions | item | 83 | 100 | 100 | 49 |
patents applied for by Environmental and Water Affairs Department | patents | 8 | 36 | ||
patents granted to Environmental and Water Affairs Department | patents | 2 | 36 |
Description of quality assurance process and recall procedures.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Bidding procurement rate | % | 88.38 | 88.3 | 86.45 | 48 |
Product sampling inspection pass rate | % | 100 | 100 | 100 | 49 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Paying taxes according to the law | 100 million RMB | 136.65 | 128.18 | 135.92 | 49 |
Description of anti-corruption training provided to directors and staff.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Coverage of anti-commercial bribery and anti-corruption training | % | 100 | 100 | 100 | 49 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
---|---|---|---|---|---|
Funding to support neighboring regions and community development | 10K RMB | 994 | 905 | 788 | 49 |
The types of emissions and respective emissions data.
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Airborne Particulate Matter (PM) Emissions | tons | 77.6 | 92.74 | 107.68 |
NOₓ Emissions | tons | 954.84 | 1096.52 | 968.65 |
SOₓ Emissions | tons | 152.02 | 180.43 | 181.12 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Direct GHG Emissions (Scope 1) | 10K tons | 809.37 | 873.18 | 780.34 |
Indirect Energy Emissions (Scope 2) | 10K tons | 26.07 | 27.28 | 27.25 |
Total GHG Emissions | 10K tons | 835.44 | 900.46 | 807.59 |
Total GHG Emissions Intensity (By Revenue) | Ton/10K RMB | 1.82 | 1.47 | 1.36 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Total Hazardous Waste | 10K tons | 1.63 | 1.45 | 1.36 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Non-Hazardous Waste Disposed | 10K tons | 59.18 | 61.51 | 56.34 |
Description of emissions target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2024 |
---|---|---|
CO2 Emissions Reduction Percentage Compared to Last Year | % | 10.31 |
Percentage of Reduction in GHG Intensity Compared to Last Year | % | 7.48 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Energy Consumption Intensity (By Revenue) | Tons of standard coal/10K RMB | 1.09 | 1.21 | 1.07 |
Fossil Fuel Consumption | 10K ton standard coal | 173.52 | 167.65 | 153.37 |
Natural Gas Consumption | 100 million m³ | 4.67 | 5.08 | 4.8 |
Percentage of Renewable Energy Consumption | % | 0.002 | 0.51 | 0.87 |
Purchased Electricity | 10K kWh | 266993 | 289618 | 266566 |
Renewable Energy Consumption | tons | 5889 | 17668 | 23518 |
Total Energy Consumption | million tons of standard coal | 518.6 | 761.7 | 647.6 |
Total Indirect Energy Consumption | 10K kWh | 266993 | 289618 | 266566 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Recycled Water Usage | tons | 8728700 | ||
Total Water Withdrawal | tons | 37420000 | 36460000 | 32910000 |
Water Consumption Intensity (By Revenue) | ton/10K RMB | 8.14 | 5.95 | 5.54 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2025 |
---|---|---|
Target Energy Consumption Reduction Percentage Compared to Last Year | % | 5 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
Standard Indicator | Unit |
---|---|
Water Consumption Reduction Percentage Compared to Last Year | % |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Number of Employees Aged 30-50 | person | 3477 | 3005 | 2599 |
Number of Employees Aged Above 50 | person | 3476 | 3216 | 2980 |
Number of Employees Aged Below 30 | person | 1054 | 1305 | 1473 |
Number of Female Employees | person | 1462 | 1316 | 1213 |
Number of Male Employees | person | 6545 | 6210 | 5839 |
Number of Total Employees | person | 8007 | 7526 | 7052 |
Percentage of Employees Aged 30-50 | % | 43.42 | 39.93 | 36.87 |
Percentage of Employees Aged Above 50 | % | 43.41 | 42.73 | 42.29 |
Percentage of Employees Aged Below 30 | % | 13.16 | 17.34 | 20.89 |
Percentage of Female Employees | % | 18.26 | 17.48 | 17.2 |
Percentage of Male Employees | % | 81.77 | 82.52 | 82.81 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Turnover Rate of Employees Aged 30-50 | % | 0.06 | 0.13 | 0.07 |
Turnover Rate of Employees Aged Above 50 | % | 0.03 | 0.01 | |
Turnover Rate of Employees Aged Below 30 | % | 0.24 | 0.5 | 0.48 |
Turnover Rate of Female Employees | % | 0.07 | 0.2 | 0.1 |
Turnover Rate of Male Employees | % | 0.22 | 0.46 | 0.47 |
Turnover Rate of Total Employees | % | 0.3 | 0.66 | 0.57 |
Lost days due to work injury.
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Lost Days Due to Work-related Injuries | day | 3540 | 1613 | 2894 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Health Check Coverage for Employees | percent | 100 | 100 | 100 |
Number of People Receiving Training on Work Safety | Person-time | 45910 | 52447 | 58128 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2023 | 2024 |
---|---|---|---|
Percentage of Trained General Employees | % | 100 | 100 |
Percentage of Trained Middle Management | % | 100 | 100 |
Percentage of Trained Senior Management | % | 100 | 100 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2023 | 2024 |
---|---|---|---|
Average Training Hours (General Staff) | hour | 126 | 142 |
Average Training Hours (Middle Management) | hour | 102 | 165 |
Average Training Hours (Senior Management) | hour | 155 | 186 |
Number of suppliers by geographical region.
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Number of Suppliers in Mainland China | 1502 | |||
Number of Suppliers in Overseas | 5 | |||
Number of Total Suppliers | 1507 | |||
Proportion of Spending on Local Suppliers | % | 29.32 | 25.96 | 25.15 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Percentage of Suppliers Certified to ISO 14001 Environmental Management System | % | 65.73 | 69.22 | 71.2 |
Number of products and service related complaints received and how they are dealt with.
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Satisfaction Rate of Customer Complaint Handling | % | 99.11 | 99.67 | 99.93 |
Description of practices relating to observing and protecting intellectual property rights.
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Number of New Patent Applications | item | 83 | 100 | 100 |
Number of Patents Applied | patents | 8 | ||
Number of Patents Granted | patents | 2 |
Description of quality assurance process and recall procedures.
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Passing Rate of Third-party Accreditation Performed under the Quality Management System | % | 100 | 100 | 100 |
Description of anti-corruption training provided to directors and staff.
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Coverage Rate of Ethical Standards and Anti-Corruption Training | % | 100 | 100 | 100 |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2022 | 2023 | 2024 |
---|---|---|---|---|
Total Social Investment | RMB | 9940 | 9050 | 7880 |