Environmental, Social and Governance Report 2024
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Carbon Monoxide (CO) emissions from vehicles - Mainland China operation | g | 20523 | 20225 | 18 |
| GHG emissions from stationary combustion sources - Carbon Dioxide (CO2) | kg | 390 | 19 | |
| GHG emissions from stationary combustion sources - Methane (CH4) | kg | 0.2 | 19 | |
| GHG emissions from stationary combustion sources - Nitrous Oxide (N2O) | kg | 0.4 | 19 | |
| Hydrocarbons (HC) emissions from vehicles - Mainland China operation | g | 2264 | 2231 | 18 |
| NOx emissions from gaseous fuel consumption | g | 29 | 18 | |
| NOx emissions from vehicles | g | 67504 | 29167 | 18 |
| Particulate Matter (PM) emissions from vehicles | g | 3269 | 1535 | 18 |
| SO2 emissions from vehicles - Mainland China operation | g | 60 | 65 | 18 |
| SOx emissions from gaseous fuel consumption | g | 0.1 | 18 | |
| SOx emissions from vehicles | g | 130 | 54 | 18 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| CO2 equivalent emission from business air travel by employees | kg | 11338 | 43663 | 21 |
| CO2 equivalent emission from fresh water processing by government departments – Hong Kong | kg | 406 | 327 | 21 |
| CO2 equivalent emission from paper waste disposed at landfills – Hong Kong | kg | 4501 | 4929 | 21 |
| CO2 equivalent emission from sewage processing by government departments – Hong Kong | kg | 199 | 157 | 21 |
| Electricity purchased from power companies: CO2 equivalent emission | kg | 559378 | 392432 | 20 |
| GHG emissions from mobile combustion sources - Carbon Dioxide (CO2) | kg | 30094 | 18523 | 19 |
| GHG emissions from mobile combustion sources - Methane (CH4) | kg | 80 | 56 | 19 |
| GHG emissions from mobile combustion sources - Nitrous Oxide (N2O) | kg | 1924 | 872 | 19 |
| GHG intensity (tonnes per million HKD revenue) | tonnes/million HKD | 4.8 | 3.4 | 18 |
| GHG releases from refrigeration and air conditioning equipment - Hydrofluorocarbons (HFC) and Perfluorocarbons (PFC) | kg | 8800 | 19 | |
| Gas supplied by The Hong Kong and China Gas Company Limited (“Towngas”): CO2 equivalent emission | kg | 88 | 20 | |
| Total GHG emissions | kg | 559466 | 392432 | 20 |
| Total GHG emissions (Scope 1) | kg | 41288.6 | 19451 | 19 |
| Total GHG emissions (Scope 1, 2, 3) | tonnes | 617 | 461 | 18 |
| Total GHG emissions (Scope 3) | kg | 16444 | 49076 | 21 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Non-hazardous waste intensity | Tonnes/per million Hong Kong dollars of revenue | 0.1 | 0.1 | 23 |
| Non-hazardous waste produced – Incineration | Tonnes | 1 | 0.7 | 23 |
| Non-hazardous waste produced – Landfill | Tonnes | 3.3 | 3.3 | 23 |
| Non-hazardous waste produced – Landfill or Incineration | Tonnes | 0.6 | 1 | 23 |
| Non-hazardous waste produced – Recycled Aluminium or Plastic Bottles | Tonnes | 0.002 | 23 | |
| Non-hazardous waste produced – Recycled Cloths | Tonnes | 4.3 | 4.4 | 23 |
| Non-hazardous waste produced – Recycled Paper | Tonnes | 1.6 | 1.2 | 23 |
| Total non-hazardous waste produced | Tonnes | 10.8 | 10.602 | 23 |
| Total paper waste disposed – Mainland China operation and Taiwan operation | kg | 581 | 775 | 21 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Electricity purchased for consumption | kWh in '000s | 820.2 | 810.5 | 27 |
| Non-renewable fuel consumed | kWh in '000s | 127.8 | 78.5 | 27 |
| Total energy consumed | kWh in '000s | 948 | 889 | 27 |
| Total energy consumption intensity – per million Hong Kong dollars of revenue | kWh in '000s/ per million Hong Kong dollars of revenue | 7.41 | 6.47 | 27 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Water consumed | cubic metres | 9909 | 35824 | 28 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Water consumption intensity – per million of Hong Kong dollars of revenue | cubic metres per million Hong Kong dollars of revenue | 77 | 261 | 28 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Intensity of packaging material use | Tonnes/per million Hong Kong dollars of revenue | 0.14 | 0.13 | 31 |
| Packaging material used - Carton | Tonnes | 10.5 | 9.9 | 31 |
| Packaging material used - Paper | Tonnes | 2.8 | 3.1 | 31 |
| Packaging material used - Plastic | Tonnes | 4.3 | 4.3 | 31 |
| Total packaging material used | Tonnes | 17.6 | 17.3 | 31 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Total number of all employee headcount under a direct employment relationship | Average number of people, Number of people as at 31 March, people | 285 | 294 | 40, 48, 49 |
| Total workforce by age group - 30 to 50 | Average number of people, Number of people as at 31 March | 202 | 196 | 40 |
| Total workforce by age group - Below 30 | Average number of people, Number of people as at 31 March | 42 | 40 | 40 |
| Total workforce by age group - Over 50 | Average number of people, Number of people as at 31 March | 53 | 58 | 40 |
| Total workforce by employment type - Contractors | Average number of people, Number of people as at 31 March | 1 | 2 | 40 |
| Total workforce by employment type - Full-time | Average number of people, Number of people as at 31 March | 247 | 254 | 40 |
| Total workforce by employment type - Part-time | Average number of people, Number of people as at 31 March | 36 | 39 | 40 |
| Total workforce by gender - Female | Average number of people, Number of people as at 31 March | 233 | 231 | 40 |
| Total workforce by gender - Male | Average number of people, Number of people as at 31 March | 63 | 63 | 40 |
| Total workforce by geographical region - Hong Kong | Average number of people, Number of people as at 31 March | 93 | 90 | 40 |
| Total workforce by geographical region - Mainland China | Average number of people, Number of people as at 31 March | 171 | 182 | 40 |
| Total workforce by geographical region - Others (Macau, Taiwan) | Average number of people, Number of people as at 31 March | 33 | 22 | 40 |
| Total workforce by level - Middle management | Average number of people, Number of people as at 31 March | 29 | 22 | 40 |
| Total workforce by level - Others | Average number of people, Number of people as at 31 March | 255 | 261 | 40 |
| Total workforce by level - Senior management | Average number of people, Number of people as at 31 March | 11 | 11 | 40 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Employee turnover by age group - 30 to 50 (number of people) | people | 85 | 176 | 41 |
| Employee turnover by age group - 30 to 50 (percent) | percent | 42 | 90 | 41 |
| Employee turnover by age group - Below 30 (number of people) | people | 35 | 43 | 41 |
| Employee turnover by age group - Below 30 (percent) | percent | 92 | 108 | 41 |
| Employee turnover by age group - Over 50 (number of people) | people | 41 | 43 | 41 |
| Employee turnover by age group - Over 50 (percent) | percent | 77 | 74 | 41 |
| Employee turnover by gender - Female (number of people) | people | 127 | 183 | 41 |
| Employee turnover by gender - Female (percent) | percent | 55 | 79 | 41 |
| Employee turnover by gender - Male (number of people) | people | 34 | 79 | 41 |
| Employee turnover by gender - Male (percent) | percent | 57 | 125 | 41 |
| Employee turnover by geographical region - Hong Kong (number of people) | people | 57 | 71 | 41 |
| Employee turnover by geographical region - Hong Kong (percent) | percent | 61 | 79 | 41 |
| Employee turnover by geographical region - Mainland China (number of people) | people | 68 | 179 | 41 |
| Employee turnover by geographical region - Mainland China (percent) | percent | 41 | 98 | 41 |
| Employee turnover by geographical region - Others (number of people) | people | 36 | 12 | 41 |
| Employee turnover by geographical region - Others (percent) | percent | 109 | 55 | 41 |
| Total employee turnover (number of people) | people | 161 | 262 | 41 |
| Total employee turnover (percent) | percent | 55 | 89 | 41 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of work-related fatalities | Cases | - | - | - | 42 |
| Rate of work-related fatalities (per hundred employees) | Percent | - | - | - | 42 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| The frequency of health and safety inspections | Number of inspections per year | 2 | 45 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Number of employees trained in hazard identification and incident reporting | Number of people | 3 | 45 | |
| Number of female employees who took part in training | people | 178 | 279 | 48 |
| Number of male employees who took part in training | people | 56 | 110 | 48 |
| Number of middle management employees who took part in training | people | 20 | 42 | 48 |
| Number of other employees who took part in training | people | 207 | 336 | 48 |
| Number of senior management employees who took part in training | people | 7 | 11 | 48 |
| Percentage of female employees who took part in training | percent | 76 | 72 | 48 |
| Percentage of middle management employees who took part in training | percent | 9 | 11 | 48 |
| Percentage of other employees who took part in training | percent | 88 | 86 | 48 |
| Percentage of senior management employees who took part in training | percent | 3 | 3 | 48 |
| Total number of employees who took part in training | people, percent | 234 | 389 | 48 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Average number of training hours per employee | Hours per employee | 10 | 12 | 49 |
| Average number of training hours per employee - Female | Hours per employee | 12 | 13 | 49 |
| Average number of training hours per employee - Male | Hours per employee | 3 | 6 | 49 |
| Average number of training hours per employee - Middle management | Hours per employee | 14 | 35 | 49 |
| Average number of training hours per employee - Others | Hours per employee | 9 | 10 | 49 |
| Average number of training hours per employee - Senior management | Hours per employee | 32 | 15 | 49 |
| Percentage of male employees who took part in training | percent | 24 | 28 | 48 |
| Total number of training hours that employees participated in | Hours | 2878 | 3520 | 49 |
| Total number of training hours that employees participated in - Female | Hours | 2675 | 3116 | 49 |
| Total number of training hours that employees participated in - Male | Hours | 203 | 404 | 49 |
| Total number of training hours that employees participated in - Middle management | Hours | 395 | 779 | 49 |
| Total number of training hours that employees participated in - Others | Hours | 2194 | 2575 | 49 |
| Total number of training hours that employees participated in - Senior management | Hours | 289 | 166 | 49 |
Number of suppliers by geographical region.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Number of suppliers in Europe | Number of suppliers | 6 | 1 | 52 |
| Number of suppliers in Hong Kong | Number of suppliers | 10 | 1 | 52 |
| Number of suppliers in Mainland China | Number of suppliers | 105 | 105 | 52 |
| Total number of suppliers | Number of suppliers | 121 | 107 | 52 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Percentage of products sold or shipped subject to recall | Percent | – | – | 59 |
| Volume of recalled products | Tonnes | – | – | 59 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Number of complaints received | Number of cases | 6 | 21 | 60 |
| Number of complaints repeated | Number of cases | - | 2 | 60 |
| Number of complaints resolved | Number of cases | 6 | 21 | 60 |
| Number of complaints responded | Number of cases | 6 | 21 | 60 |
| Repeat rate | Percent | - | 10 | 60 |
| Resolution rate | Percent | 100 | 100 | 60 |
| Response rate | Percent | 100 | 100 | 60 |
| Response time | Days | 3 | 2 | 60 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Number of anti-corruption training hours | hours | 1 | 4 | 69 |
| Number of anti-corruption training sessions | sessions | 1 | 3 | 69 |
| Number of business operations department staff attending anti-corruption training | people | 1 | 69 | |
| Number of design department staff attending anti-corruption training | people | 2 | 69 | |
| Number of directors attending anti-corruption training | people | 2 | 1 | 69 |
| Number of e-commerce department staff attending anti-corruption training | people | 1 | 7 | 69 |
| Number of finance department staff attending anti-corruption training | people | 3 | 4 | 69 |
| Number of general administration department staff attending anti-corruption training | people | 3 | 4 | 69 |
| Number of human resources department staff attending anti-corruption training | people | 3 | 4 | 69 |
| Number of information technology department staff attending anti-corruption training | people | 1 | 69 | |
| Number of marketing department staff attending anti-corruption training | people | 9 | 69 | |
| Number of procurement department staff attending anti-corruption training | people | 2 | 6 | 69 |
| Number of production department staff attending anti-corruption training | people | 3 | 69 | |
| Number of retail shop staff attending anti-corruption training | people | 21 | 18 | 69 |
| Number of staff members attending anti-corruption training | people | 37 | 59 | 69 |
| Number of technicality department staff attending anti-corruption training | people | 4 | 69 | |
| Percent of directors attending anti-corruption training | percent | 33 | 14 | 69 |
| Percent of staff members attending anti-corruption training | percent | 13 | 20 | 69 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | g | 3269 | 1535 |
| NOₓ Emissions | g | 67533 | 29167 |
| SOₓ Emissions | g | 190.1 | 119 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | kg | 41288.6 | 19451 |
| GHG Emissions from Purchased Electricity | kg | 559378 | 392432 |
| GHG Emissions from Towngas | kg | 88 | |
| HFC Emissions | kg | 8800 | |
| Mobile Combustion Emissions | kg | 30094 | 18523 |
| Scope 3 GHG Emissions (Business Travel) | kg | 11338 | 43663 |
| Scope 3 GHG Emissions (Waste Generated in Operations) | kg | 4501 | 4929 |
| Total GHG Emissions | kg | 559466 | 392432 |
| Total GHG Emissions Intensity (By Revenue) | tonnes/million HKD | 4.8 | 3.4 |
| Total Other Indirect Energy Emissions (Scope 3) | kg | 16444 | 49076 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Non-Hazardous Waste Incineration | Tonnes | 1 | 0.7 |
| Non-Hazardous Waste Landfilling | Tonnes | 3.3 | 3.3 |
| Non-Hazardous Waste Recycled | Tonnes | 5.9 | 5.602 |
| Paper Waste | kg | 581 | 775 |
| Total Non-Hazardous Waste Intensity (By Revenue) | Tonnes/per million Hong Kong dollars of revenue | 0.1 | 0.1 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| GHG Emissions Reduction Percentage Compared to Last Year | % | 5 |
| NOx Emissions Reduction Percentage Compared to Last Year | % | 5 |
| PM Emissions Reduction Percentage Compared to Last Year | % | 5 |
| Percentage of Reduction in GHG Intensity Compared to Last Year | % | 5 |
| SO2 Emissions Reduction Percentage Compared to Last Year | % | 5 |
| Scope 1 and 2 Emissions Reduction Percentage Compared to Last Year | % | 5 |
| Scope 3 Emissions Reduction Percentage Compared to Last Year | % | 5 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year | percent |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Energy Consumption Intensity (By Revenue) | kWh in '000s/ per million Hong Kong dollars of revenue | 7.41 | 6.47 |
| Purchased Electricity | kWh in '000s | 820.2 | 810.5 |
| Total Energy Consumption | kWh in '000s | 948 | 889 |
| Total Indirect Energy Consumption | kWh in '000s | 820.2 | 810.5 |
| Total Non-Renewable Fuel Consumption | kWh in '000s | 127.8 | 78.5 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Water Consumption | cubic metres | 9909 | 35824 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Target Energy Consumption Reduction Percentage Compared to Last Year | percent |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Water Consumption Reduction Compared to Last Year | cubic metres per million Hong Kong dollars of revenue | -184 |
| Water Consumption Reduction Percentage Compared to Last Year | percent | -238.96 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Packaging Material Consumption (Paper) | Tonnes | 2.8 | 3.1 |
| Packaging Material Consumption (Plastic) | Tonnes | 4.3 | 4.3 |
| Packaging Material Intensity (By Revenue) | Tonnes/per million Hong Kong dollars of revenue | 0.14 | 0.13 |
| Packaging Materials Consumed | Tonnes | 17.6 | 17.3 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Number of Contractors | people | 1 | 2 |
| Number of Employees Aged 30-50 | people | 202 | 196 |
| Number of Employees Aged Above 50 | people | 53 | 58 |
| Number of Employees Aged Below 30 | people | 38 | 40 |
| Number of Employees in Hong Kong | people | 93 | 90 |
| Number of Employees in Hong Kong and Mainland China | people | 260 | 272 |
| Number of Employees in Mainland China | people | 167 | 182 |
| Number of Female Employees | people | 233 | 231 |
| Number of Full-time Employees | people | 256 | 254 |
| Number of General Employees | people | 255 | 261 |
| Number of Male Employees | people | 60 | 63 |
| Number of Middle Management Employees | people | 29 | 22 |
| Number of Part-time Employees | people | 36 | 38 |
| Number of Senior Management Employees | people | 9 | 11 |
| Number of Total Employees | people | 293 | 294 |
| Percentage of Contractors | percent | 0.34 | 0.68 |
| Percentage of Employees Aged 30-50 | percent | 68.94 | 66.67 |
| Percentage of Employees Aged Above 50 | percent | 18.09 | 19.73 |
| Percentage of Employees Aged Below 30 | percent | 12.97 | 13.61 |
| Percentage of Employees in Hong Kong | percent | 31.74 | 30.61 |
| Percentage of Employees in Hong Kong and Mainland China | percent | 88.75 | 92.52 |
| Percentage of Employees in Mainland China | percent | 57.01 | 61.9 |
| Percentage of Female Employees | percent | 79.52 | 78.57 |
| Percentage of Full-time Employees | percent | 87.37 | 86.39 |
| Percentage of General Employees | percent | 87.03 | 88.78 |
| Percentage of Male Employees | percent | 20.48 | 21.43 |
| Percentage of Middle Management Employees | percent | 9.9 | 7.48 |
| Percentage of Part-time Employees | percent | 12.29 | 12.93 |
| Percentage of Senior Management Employees | percent | 3.07 | 3.74 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | percent | 42 | 90 |
| Turnover Rate of Employees Aged Above 50 | percent | 77 | 74 |
| Turnover Rate of Employees Aged Below 30 | percent | 92 | 108 |
| Turnover Rate of Employees in Hong Kong | percent | 61 | 79 |
| Turnover Rate of Employees in Mainland China | percent | 41 | 98 |
| Turnover Rate of Female Employees | percent | 55 | 79 |
| Turnover Rate of Male Employees | percent | 57 | 125 |
| Turnover Rate of Total Employees | percent | 55 | 89 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Work-related Fatalities | Cases | - | - | - |
| Work-related Fatalities Rate | Percent | - | - | - |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Percentage of Employees Trained | percent | 80 | 132 |
| Percentage of Trained Female Employees | percent | 76 | 72 |
| Percentage of Trained General Employees | percent | 88 | 86 |
| Percentage of Trained Middle Management | percent | 9 | 11 |
| Percentage of Trained Senior Management | percent | 3 | 3 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Average Training Hours (Female) | Hours per employee | 12 | 13 |
| Average Training Hours (General Staff) | Hours per employee | 9 | 10 |
| Average Training Hours (Male) | Hours per employee | 3 | 6 |
| Average Training Hours (Middle Management) | Hours per employee | 14 | 35 |
| Average Training Hours (Senior Management) | Hours per employee | 32 | 15 |
| Average Training Hours per Employee | Hours per employee | 10 | 12 |
| Total Training Hours | Hours | 2878 | 3520 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Number of Suppliers in Europe | Number of suppliers | 6 | 1 |
| Number of Suppliers in Hong Kong | Number of suppliers | 10 | 1 |
| Number of Suppliers in Mainland China | Number of suppliers | 105 | 105 |
| Number of Total Suppliers | Number of suppliers | 121 | 107 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Percentage of Recalled Products for Safety and Health Reasons | Percent | None | None |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Complaint Growth Rate | Percent | 250 | |
| Complaints Handling Rate | Percent | 100 | 100 |
| Number of Complaints Dealt with | Number of cases | 6 | 21 |
| Total Number of Customer Complaints | Number of cases | 6 | 21 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Anti-corruption Training Coverage among Directors and Management | percent | 33 | 14 |
| Coverage Rate of Ethical Standards and Anti-Corruption Training | percent | 13 | 20 |
| Number of Anti-corruption Training Session | sessions | 1 | 3 |
| Number of Directors and Management Attendance for Anti-corruption Training | people | 2 | 1 |
| Number of People Participated in Ethical Standards and Anti-corruption Training | people | 37 | 59 |
| Total Hours of Anti-corruption Training | hours | 1 | 4 |