Environmental, Social and Governance Report 2024
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | 2035 | FY2023 | FY2024 | Report Pages |
|---|---|---|---|---|---|---|
| Carbon intensity achieved by Alibaba Health (tCO2e/RMB million) | tCO2e/RMB million | 1.5 | 48 | |||
| Cumulative ecosystem-wide emission reduction driven by Alibaba Group (Scope 3+) | gigatons | 1.5 | 48 | |||
| Greenhouse gas emissions per employee | tCO2e/employee | 0.56 | 1.51 | 55 | ||
| Total greenhouse gas emissions | tCO2e | 845.29 | 2160.06 | 55 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | FY2023 | FY2024 | Report Pages |
|---|---|---|---|---|
| Non-hazardous waste (Alibaba Health, total) | ton | 251.36 | 172.81 | 56 |
| Non-hazardous waste generated per employee (Alibaba Health) | ton/employee | 0.17 | 0.12 | 56 |
| Paper consumption | ton | 1.10 | 1.86 | 55 |
| Paper consumption per employee | ton/employee | 0.001 | 0.001 | 55 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2030 | Report Pages |
|---|---|---|---|
| Carbon intensity reduction in Alibaba Group's value chain (Scope 3) compared to 2020 baseline | % | 50 | 48 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | FY2023 | FY2024 | Report Pages |
|---|---|---|---|---|
| Disposal/recycle of expired drugs (Alibaba Health) | ton | 46.73 | 120.4 | 56 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | FY2023 | FY2024 | Report Pages |
|---|---|---|---|---|
| Comprehensive energy consumption | tce | 182.16 | 456.49 | 55 |
| Comprehensive energy consumption per employee | tce/employee | 0.12 | 0.32 | 55 |
| Electricity consumption per employee | kWh/employee | 986.15 | 2639.43 | 55 |
| Purchased electricity | kWh | 1482187.78 | 3787579.62 | 55 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | FY2023 | FY2024 | Report Pages |
|---|---|---|---|---|
| Water consumption | ton | 11128.26 | 25146.58 | 55 |
| Water consumption per employee | ton/employee | 7.40 | 17.52 | 55 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Number of employees by age - 29 years of age or under | person | 527 | 445 | 40 |
| Number of employees by age - 30 to 50 years of age | person | 1027 | 987 | 40 |
| Number of employees by age - 51 years of age or above | person | 6 | 3 | 40 |
| Number of employees by employment type - Full-time | person | 1551 | 1430 | 40 |
| Number of employees by employment type - Part-time | person | 9 | 5 | 40 |
| Number of employees by gender - Female | person | 694 | 654 | 40 |
| Number of employees by gender - Male | person | 866 | 781 | 40 |
| Number of employees by geographic location - Hong Kong SAR, Macau SAR and Taiwan of PRC | person | 1 | 3 | 40 |
| Number of employees by geographic location - Mainland China | person | 1559 | 1430 | 40 |
| Number of employees by geographic location - Overseas | person | 2 | 40 | |
| Number of employees by management level - Entry-level employees | person | 1037 | 989 | 40 |
| Number of employees by management level - Middle management | person | 481 | 415 | 40 |
| Number of employees by management level - Senior management | person | 42 | 31 | 40 |
| Total number of employees | person | 1560 | 1435 | 40 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | FY2023 | FY2024 | Report Pages |
|---|---|---|---|---|
| Employee turnover rate by age: 29 years of age or under (Alibaba Health) | % | 48.2 | 20.22 | 41 |
| Employee turnover rate by age: 30 to 50 years of age (Alibaba Health) | % | 24.63 | 25.84 | 41 |
| Employee turnover rate by age: 51 years of age or above (Alibaba Health) | % | 16.67 | 66.67 | 41 |
| Employee turnover rate by gender: Female (Alibaba Health) | % | 31.12 | 24.31 | 41 |
| Employee turnover rate by gender: Male (Alibaba Health) | % | 33.72 | 24.07 | 41 |
| Employee turnover rate by geographic location: Hong Kong SAR, Macau SAR and Taiwan of PRC (Alibaba Health) | % | 100 | 66.67 | 41 |
| Employee turnover rate by geographic location: Mainland China (Alibaba Health) | % | 32.52 | 24.13 | 41 |
| Total employee turnover rate (Alibaba Health) | % | 32.56 | 24.18 | 41 |
Lost days due to work injury.
| Indicator | Unit | FY2024 | Report Pages |
|---|---|---|---|
| Lost days due to work injury (Alibaba Health) | Day | 22 | 45 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | FY2023 | FY2024 | Report Pages |
|---|---|---|---|---|
| Percentage of employees trained by gender: Female | % | 100 | 100 | 44 |
| Percentage of employees trained by gender: Male | % | 100 | 100 | 44 |
| Percentage of employees trained by level: Entry-level employees | % | 100 | 100 | 44 |
| Percentage of employees trained by level: Middle management | % | 100 | 100 | 44 |
| Percentage of employees trained by level: Senior management | % | 100 | 100 | 44 |
| Total number of employees trained | person | 5577 | 6644 | 44 |
| Total percentage of employees trained | % | 100 | 100 | 44 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | FY2023 | FY2024 | Report Pages |
|---|---|---|---|---|
| Average training hours of employees | hour(s) | 33.27 | 32.71 | 44 |
| Average training hours of employees by gender: Female | hour(s) | 32.18 | 35.98 | 44 |
| Average training hours of employees by gender: Male | hour(s) | 34.15 | 31.20 | 44 |
| Average training hours of employees by level: Entry-level employees | hour(s) | 33.03 | 30.25 | 44 |
| Average training hours of employees by level: Middle management | hour(s) | 30.14 | 33.67 | 44 |
| Average training hours of employees by level: Senior management | hour(s) | 75.25 | 72.38 | 44 |
| Training hours completed per general employee (Code of Business Conduct) | hours | 3 | 17 |
Number of suppliers by geographical region.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of suppliers by geographical region - Mainland China (Direct business) | suppliers | 1267 | 62 |
| Number of suppliers by geographical region - Mainland China (Non-operating business) | suppliers | 342 | 62 |
| Number of suppliers by geographical region - Mainland China (Total) | suppliers | 1609 | 62 |
| Number of suppliers by geographical region - Overseas, Hong Kong SAR, Macau SAR and Taiwan (Direct business) | suppliers | 263 | 62 |
| Number of suppliers by geographical region - Overseas, Hong Kong SAR, Macau SAR and Taiwan (Non-operating business) | suppliers | 2 | 62 |
| Number of suppliers by geographical region - Overseas, Hong Kong SAR, Macau SAR and Taiwan (Total) | suppliers | 265 | 62 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | FY2024 | Report Pages |
|---|---|---|---|
| Attendance rate for Code of Business Conduct exam (directors and employees) | % | 100 | 17 |
| Number of integrity promotional campaigns launched | campaigns | 9 | 17 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | FY2024 | Report Pages |
|---|---|---|---|
| Number of integrity training activities held (management, core business departments, employees within ecology, new hires) | activities | 8 | 17 |
| Training hours completed per director (Code of Business Conduct) | hour | 1 | 17 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Total GHG Emissions | tCO2e | 845.29 | 2160.06 |
| Total GHG Emissions Intensity (By Employee) | tCO2e/employee | 0.56 | 1.51 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Non-Hazardous Waste Disposed | ton | 251.36 | 172.81 |
| Paper Waste | ton/employee | 0.001 | 0.001 |
| Total Non-Hazardous Waste Intensity (By Employee) | ton/employee | 0.17 | 0.12 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2030 |
|---|---|---|
| Target Reduction in GHG Intensity Percentage by 2030 Compared to 2020 | % | 50 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Hazardous Waste Intensity Reduction Percentage Compared to Last Year | percent | 157.77 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Energy Consumption Intensity (By Employee) | tce/employee | 0.12 | 0.32 |
| Purchased Electricity | kWh | 1482187.78 | 3787579.62 |
| Purchased Electricity Intensity (By Employee) | kWh/employee | 986.15 | 2639.43 |
| Total Energy Consumption | tce | 182.16 | 456.49 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Water Consumption | ton | 11128.26 | 25146.58 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Packaging Material Consumption (Paper) | ton | 1.1 | 1.86 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Number of Employees Aged 30-50 | person | 1027 | 987 |
| Number of Employees Aged Above 50 | person | 6 | 3 |
| Number of Employees Aged Below 30 | person | 527 | 445 |
| Number of Employees in Hong Kong | person | 1 | 3 |
| Number of Employees in Hong Kong and Mainland China | person | 1560 | 1433 |
| Number of Employees in Mainland China | person | 1559 | 1430 |
| Number of Employees in Overseas | person | 2 | |
| Number of Female Employees | person | 694 | 654 |
| Number of Full-time Employees | person | 1551 | 1430 |
| Number of Junior Management Employees | person | 1037 | 989 |
| Number of Male Employees | person | 866 | 781 |
| Number of Middle Management Employees | person | 481 | 415 |
| Number of Part-time Employees | person | 9 | 5 |
| Number of Senior Management Employees | person | 42 | 31 |
| Number of Total Employees | person | 1560 | 1435 |
| Percentage of Employees Aged 30-50 | percent | 65.83 | 68.8 |
| Percentage of Employees Aged Above 50 | percent | 0.38 | 0.21 |
| Percentage of Employees Aged Below 30 | percent | 33.78 | 31.03 |
| Percentage of Employees in Hong Kong | percent | 0.06 | 0.21 |
| Percentage of Employees in Hong Kong and Mainland China | percent | 100 | 99.86 |
| Percentage of Employees in Mainland China | percent | 99.94 | 99.65 |
| Percentage of Employees in Overseas | percent | 0.14 | |
| Percentage of Female Employees | percent | 44.49 | 45.56 |
| Percentage of Full-time Employees | percent | 99.42 | 99.65 |
| Percentage of Junior Management Employees | percent | 66.47 | 68.91 |
| Percentage of Male Employees | percent | 55.51 | 54.44 |
| Percentage of Middle Management Employees | percent | 30.83 | 28.93 |
| Percentage of Part-time Employees | percent | 0.58 | 0.35 |
| Percentage of Senior Management Employees | percent | 2.69 | 2.16 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 24.63 | 25.84 |
| Turnover Rate of Employees Aged Above 50 | % | 16.67 | 66.67 |
| Turnover Rate of Employees Aged Below 30 | % | 48.2 | 20.22 |
| Turnover Rate of Employees in Hong Kong | % | 100 | 66.67 |
| Turnover Rate of Employees in Mainland China | % | 32.52 | 24.13 |
| Turnover Rate of Female Employees | % | 31.12 | 24.31 |
| Turnover Rate of Male Employees | % | 33.72 | 24.07 |
| Turnover Rate of Total Employees | % | 32.56 | 24.18 |
Lost days due to work injury.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Lost Days Due to Work-related Injuries | Day | 22 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Percentage of Employees Trained | % | 100 | 100 |
| Percentage of Trained Female Employees | % | 100 | 100 |
| Percentage of Trained General Employees | % | 100 | 100 |
| Percentage of Trained Male Employees | % | 100 | 100 |
| Percentage of Trained Middle Management | % | 100 | 100 |
| Percentage of Trained Senior Management | % | 100 | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Average Training Hours (Female) | hour(s) | 32.18 | 35.98 |
| Average Training Hours (General Employees) | hour(s) | 33.03 | 30.25 |
| Average Training Hours (Male) | hour(s) | 34.15 | 31.2 |
| Average Training Hours (Middle Management) | hour(s) | 30.14 | 33.67 |
| Average Training Hours (Senior Management) | hour(s) | 75.25 | 72.38 |
| Average Training Hours per Employee | hour(s) | 33.27 | 32.71 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Suppliers in Mainland China | suppliers | 1609 |
| Number of Total Suppliers | suppliers | 1874 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit |
|---|---|
| Number of Suppliers Participating in ESG Training | participants |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Percentage of Employees Anti-corruption Policies have been Communicated to | % | 100 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Average Anti-corruption Training Hours for Directors and Management | hour | 1 |
| Number of Anti-corruption Training Session | activities | 8 |