2023/2024 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | FY 2023 | FY 2024 | Report Pages |
|---|---|---|---|---|
| Indirect GHG (Scope 2) emissions | tCO2e | 865.99 | 43 | |
| Total Scope 1 and Scope 2 GHG emissions | tCO2e | 872.36 | 865.99 | 43 |
| Total Scope 1 and Scope 2 GHG emissions per unit revenue | tCO2e/RMB million | 1.16 | 1.01 | 43 |
| Total Scope 3 GHG Emissions | tCO2e | 281.82 | 43 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | FY 2023 | FY 2024 | Report Pages |
|---|---|---|---|---|
| Total hazardous waste | tonne | 0.09 | 0.05 | 43 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | FY 2023 | FY 2024 | Report Pages |
|---|---|---|---|---|
| Total non-hazardous waste | tonne | 188.1 | 76.9 | 43 |
| Total non-hazardous waste per unit revenue | tonne/RMB million | 0.25 | 0.09 | 43 |
| Total waste generated through incineration and energy recovery | tonne | 5.78 | 43 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | FY 2022 | FY 2023 | FY 2024 | Report Pages |
|---|---|---|---|---|---|
| Total energy consumption | kWh | 1196055.31 | 1529645.2 | 1555295.43 | 43 |
| Total energy consumption per unit revenue | kWh/RMB million | 1759.87 | 2037.04 | 1819.61 | 43 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | FY 2022 | FY 2023 | FY 2024 | Report Pages |
|---|---|---|---|---|---|
| Total water consumption | tonne | 897 | 1246.8 | 1096.8 | 43 |
| Total water consumption per unit revenue | tonne/RMB million | 1.32 | 1.66 | 1.28 | 43 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | FY 2022 | FY 2023 | FY 2024 | FY2021 | FY2022 | FY2023 | FY2024 | Report Pages |
|---|---|---|---|---|---|---|---|---|---|
| Number of employees by age group - Age 30-40 (not included) | 人 | 1042 | 1003 | 1029 | 44 | ||||
| Number of employees by age group - Age 40-50 (not included) | 人 | 98 | 108 | 125 | 44 | ||||
| Number of employees by age group - Age 50 and above | 人 | 2 | 1 | 2 | 44 | ||||
| Number of employees by age group - Under age 30 | 人 | 963 | 973 | 698 | 44 | ||||
| Number of employees by educational background - Bachelor's degree | 人 | 1485 | 1490 | 1343 | 44 | ||||
| Number of employees by educational background - College degree or below | 人 | 261 | 192 | 186 | 44 | ||||
| Number of employees by educational background - Doctor's degree | 人 | 4 | 4 | 3 | 44 | ||||
| Number of employees by educational background - Master's degree | 人 | 355 | 399 | 322 | 44 | ||||
| Number of employees by employment type - Full-time | 人 | 2105 | 2085 | 1854 | 44 | ||||
| Number of employees by ethnicity - Han | 人 | 2017 | 1995 | 1769 | 44 | ||||
| Number of employees by ethnicity - Manchu | 人 | 33 | 34 | 35 | 44 | ||||
| Number of employees by ethnicity - Mongolian | 人 | 9 | 12 | 13 | 44 | ||||
| Number of employees by ethnicity - Other ethnic groups | 人 | 45 | 43 | 37 | 44 | ||||
| Number of employees by ethnicity - Other nationalities | 人 | 1 | 1 | 44 | |||||
| Number of employees by gender - Female | 人 | 1089 | 1103 | 936 | 44 | ||||
| Number of employees by gender - Male | 人 | 1016 | 982 | 918 | 44 | ||||
| Number of employees by geographic region - Central China | 人 | 62 | 58 | 62 | 44 | ||||
| Number of employees by geographic region - East China | 人 | 686 | 693 | 613 | 44 | ||||
| Number of employees by geographic region - North China | 人 | 831 | 798 | 689 | 44 | ||||
| Number of employees by geographic region - Northeast China | 人 | 25 | 58 | 44 | |||||
| Number of employees by geographic region - Northwest China | 人 | 3 | 3 | 7 | 44 | ||||
| Number of employees by geographic region - South China | 人 | 255 | 237 | 207 | 44 | ||||
| Number of employees by geographic region - Southwest China | 人 | 272 | 271 | 218 | 44 | ||||
| Number of internally recruited employees by age group - Age 30-40 (not included) | 人 | 42 | 38 | 23 | 47 | ||||
| Number of internally recruited employees by age group - Age 40-50 (not included) | 人 | 15 | 16 | 4 | 47 | ||||
| Number of internally recruited employees by age group - Age 50 and above | 人 | 4 | 1 | 47 | |||||
| Number of internally recruited employees by age group - Under age 30 | 人 | 23 | 23 | 17 | 47 | ||||
| Number of internally recruited employees by educational background - Bachelor's degree | 人 | 54 | 45 | 31 | 47 | ||||
| Number of internally recruited employees by educational background - College degree or below | 人 | 7 | 9 | 2 | 47 | ||||
| Number of internally recruited employees by educational background - Doctor's degree | 人 | 2 | 47 | ||||||
| Number of internally recruited employees by educational background - Master's degree | 人 | 21 | 20 | 11 | 47 | ||||
| Number of internally recruited employees by ethnicity - Han | 人 | 71 | 68 | 40 | 47 | ||||
| Number of internally recruited employees by ethnicity - Manchu | 人 | 4 | 4 | 2 | 47 | ||||
| Number of internally recruited employees by ethnicity - Mongolian | 人 | 5 | 2 | 47 | |||||
| Number of internally recruited employees by ethnicity - Other ethnic groups | 人 | 4 | 4 | 2 | 47 | ||||
| Number of internally recruited employees by ethnicity - Other nationalities | 人 | 2 | 47 | ||||||
| Number of internally recruited employees by gender - Female | 人 | 47 | 48 | 27 | 47 | ||||
| Number of internally recruited employees by gender - Male | 人 | 37 | 30 | 17 | 47 | ||||
| Number of internally recruited employees by management rank - Middle | 人 | 54 | 40 | 20 | 47 | ||||
| Number of internally recruited employees by management rank - Ordinary | 人 | 69 | 58 | 30 | 47 | ||||
| Number of internally recruited employees by management rank - Primary | 人 | 15 | 18 | 10 | 47 | ||||
| Number of internally recruited employees by management rank - Senior | 人 | 15 | 20 | 14 | 47 | ||||
| Number of newly hired employees by age group - Age 30-40 (not included) | 人 | 662 | 224 | 189 | 46 | ||||
| Number of newly hired employees by age group - Age 50 and above | 人 | 1 | 46 | ||||||
| Number of newly hired employees by age group - Aged 40-50 (not included) | 人 | 39 | 9 | 5 | 46 | ||||
| Number of newly hired employees by age group - Under age 30 | 人 | 503 | 475 | 209 | 46 | ||||
| Number of newly hired employees by educational background - Bachelor's degree | 人 | 872 | 505 | 307 | 47 | ||||
| Number of newly hired employees by educational background - College degree or below | 人 | 165 | 68 | 53 | 47 | ||||
| Number of newly hired employees by educational background - Master's degree | 人 | 164 | 135 | 44 | 47 | ||||
| Number of newly hired employees by ethnicity - Doctor's degree | 人 | 3 | 47 | ||||||
| Number of newly hired employees by ethnicity - Han | 人 | 1153 | 676 | 378 | 47 | ||||
| Number of newly hired employees by ethnicity - Manchu | 人 | 13 | 13 | 10 | 47 | ||||
| Number of newly hired employees by ethnicity - Mongolian | 人 | 3 | 6 | 4 | 47 | ||||
| Number of newly hired employees by ethnicity - Other ethnic groups | 人 | 34 | 13 | 12 | 47 | ||||
| Number of newly hired employees by ethnicity - Other nationalities | 人 | 1 | 47 | ||||||
| Number of newly hired employees by gender - Female | 人 | 638 | 357 | 174 | 46 | ||||
| Number of newly hired employees by gender - Male | 人 | 566 | 351 | 230 | 46 | ||||
| Number of newly hired employees by geographic region - Central China | 人 | 43 | 6 | 19 | 46, 47 | ||||
| Number of newly hired employees by geographic region - East China | 人 | 18 | 17 | 9 | 46, 47 | ||||
| Number of newly hired employees by geographic region - North China | 人 | 403 | 202 | 10 | 46, 47 | ||||
| Number of newly hired employees by geographic region - Northeast China | 人 | 8 | 10 | 6 | 46, 47 | ||||
| Number of newly hired employees by geographic region - Northwest China | 人 | 3 | 1 | 3 | 46 | ||||
| Number of newly hired employees by geographic region - South China | 人 | 152 | 152 | 103 | 46, 47 | ||||
| Number of newly hired employees by geographic region - Southwest China | 人 | 156 | 12 | 25 | 46, 47 | ||||
| Number of newly hired employees by management rank - Middle | 人 | 6 | 6 | 9 | 46 | ||||
| Number of newly hired employees by management rank - Primary | 人 | 30 | 17 | 12 | 46 | ||||
| Percentage of internal candidates for internal vacancies | % | 6.52 | 9.92 | 9.82 | 46 | ||||
| Proportion of women in STEM positions | % | 15 | 16.1 | 17 | 44 | ||||
| Proportion of women in the junior management | % | 43.9 | 43.9 | 44 | 44 | ||||
| Proportion of women in the middle management | % | 38 | 43.5 | 44 | 44 | ||||
| Proportion of women in the senior management | % | 20 | 20.8 | 20 | 44 | ||||
| Proportion of women managers in revenue generating departments | % | 37.3 | 42 | 41 | 44 | ||||
| Total number of employees | 人 | 2105 | 2085 | 1854 | 44 | ||||
| Total number of new hires | 人 | 1204 | 708 | 404 | 46 | ||||
| Total number of newly hired employees | persons | 448 | 1204 | 708 | 404 | 29 | |||
| Total proportion of women in the management team | % | 40.7 | 42.1 | 42 | 44 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | FY 2022 | FY 2023 | FY 2024 | FY2021 | FY2022 | FY2023 | FY2024 | Report Pages |
|---|---|---|---|---|---|---|---|---|---|
| Employee turnover rate by age group - Age 30-40 (not included) | % | 14 | 15 | 14.4 | 45 | ||||
| Employee turnover rate by age group - Age 40-50 (not included) | % | 1 | 1 | 1.1 | 45 | ||||
| Employee turnover rate by age group - Age 50 and above | % | 0.8 | 0.4 | 0.1 | 45 | ||||
| Employee turnover rate by age group - Under age 30 | % | 16 | 17 | 16 | 45 | ||||
| Employee turnover rate by educational background - Bachelor's degree | % | 22.7 | 24.6 | 22.4 | 46 | ||||
| Employee turnover rate by educational background - College degree or below | % | 3.8 | 4.8 | 3 | 46 | ||||
| Employee turnover rate by educational background - Doctor's degree | % | 0.05 | 0.1 | 46 | |||||
| Employee turnover rate by educational background - Master's degree | % | 5.3 | 5.6 | 6.1 | 46 | ||||
| Employee turnover rate by ethnicity - Han | % | 30.5 | 33.6 | 30.1 | 46 | ||||
| Employee turnover rate by ethnicity - Manchu | % | 0.6 | 0.58 | 0.5 | 46 | ||||
| Employee turnover rate by ethnicity - Mongolian | % | 0.1 | 0.14 | 0.2 | 46 | ||||
| Employee turnover rate by ethnicity - Other ethnic groups | % | 0.6 | 0.72 | 0.9 | 46 | ||||
| Employee turnover rate by ethnicity - Other nationalities | % | 0.1 | 46 | ||||||
| Employee turnover rate by gender - Female | % | 17 | 17 | 17 | 45 | ||||
| Employee turnover rate by gender - Male | % | 15 | 18 | 15 | 45 | ||||
| Employee turnover rate by geographic region - Central China | % | 1.12 | 1.4 | 0.87 | 46 | ||||
| Employee turnover rate by geographic region - East China | % | 10.3 | 11.14 | 11.11 | 46 | ||||
| Employee turnover rate by geographic region - North China | % | 11.93 | 11.11 | 9.48 | 46 | ||||
| Employee turnover rate by geographic region - Northeast China | % | 0.24 | 1.33 | 46 | |||||
| Employee turnover rate by geographic region - Northwest China | % | 0.06 | 0.05 | 46 | |||||
| Employee turnover rate by geographic region - South China | % | 4.82 | 5.8 | 4.89 | 46 | ||||
| Employee turnover rate by geographic region - Southwest China | % | 3.58 | 5.26 | 3.92 | 46 | ||||
| Employee turnover rate by management rank - Middle | % | 0.3 | 0.2 | 0.4 | 45 | ||||
| Employee turnover rate by management rank - Primary | % | 1.2 | 1.1 | 0.9 | 45 | ||||
| Employee turnover rate by management rank - Senior | % | 0.05 | 0.1 | 45 | |||||
| Employee voluntary turnover rate | % | 26.7 | 26.3 | 21.6 | 45 | ||||
| Internal recruitment ratio | % | 19 | 6.52 | 9.92 | 9.82 | 29 | |||
| Total turnover rate | % | 31.8 | 35.4 | 31.6 | 33.8 | 31.8 | 35.4 | 31.6 | 29, 45 |
| Voluntary turnover rate | % | 27 | 30.2 | 26.7 | 23 | 29 |
Lost days due to work injury.
| Indicator | Unit | FY 2024 | Report Pages |
|---|---|---|---|
| Employees lost time injury frequency rate (LTIFR) | / | 0.02 | 48 |
| Lost days due to work injury | day | 20 | 48 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | FY 2022 | FY 2023 | FY 2024 | Report Pages |
|---|---|---|---|---|---|
| Proportion of employees participating in health check-ups | % | 100 | 100 | 100 | 48 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | FY 2022 | FY 2023 | FY 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of employees trained by employment type - Full-time | person | 1498 | 2057 | 1852 | 45 |
| Number of employees trained by gender - Female | person | 781 | 1085 | 934 | 45 |
| Number of employees trained by gender - Male | person | 717 | 972 | 918 | 45 |
| Number of employees trained by management rank - Junior | person | 109 | 87 | 45 | |
| Number of employees trained by management rank - Middle | person | 88 | 64 | 45 | |
| Number of employees trained by management rank - Senior | person | 28 | 24 | 45 | |
| Percentage of employees trained | % | 71.16 | 98.66 | 99.89 | 45 |
| Percentage of employees trained by gender - Female | % | 71.72 | 98.37 | 99.79 | 45 |
| Percentage of employees trained by gender - Male | % | 70.57 | 98.98 | 100 | 45 |
| Percentage of employees trained by management rank - Junior | % | 100 | 100 | 45 | |
| Percentage of employees trained by management rank - Middle | % | 100 | 100 | 45 | |
| Percentage of employees trained by management rank - Senior | % | 100 | 100 | 45 | |
| Total number of employees trained | person | 1498 | 2057 | 1852 | 45 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | FY 2022 | FY 2023 | FY 2024 | Report Pages |
|---|---|---|---|---|---|
| Average training hours of employees by employment type - Full-time | hour/person | 16.36 | 30.76 | 10.16 | 45 |
| Average training hours of employees by gender - Female | hour/person | 25.13 | 33.63 | 10.3 | 45 |
| Average training hours of employees by gender - Male | hour/person | 20.66 | 27.6 | 9.72 | 45 |
| Average training hours of employees by management rank - Junior | hour/person | 31.6 | 10.66 | 45 | |
| Average training hours of employees by management rank - Middle | hour/person | 29.88 | 6.83 | 45 | |
| Average training hours of employees by management rank - Senior | hour/person | 21.61 | 2.52 | 45 | |
| Average training investment for full-time employees | RMB 10000/person | 0.08 | 0.09 | 0.16 | 45 |
| Total investment in employee training | RMB 10000 | 171.4 | 184.9 | 303.62 | 45 |
| Total training hours of employees | hour | 34439 | 63270 | 18819 | 45 |
Number of suppliers by geographical region.
| Indicator | Unit | FY 2022 | FY 2023 | FY 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of suppliers by geographic region: Central China | 個 | 14 | 48 | ||
| Number of suppliers by geographic region: East China | 個 | 110 | 48 | ||
| Number of suppliers by geographic region: North China | 個 | 127 | 48 | ||
| Number of suppliers by geographic region: Northeast China | 個 | 3 | 48 | ||
| Number of suppliers by geographic region: Northwest China | 個 | 6 | 48 | ||
| Number of suppliers by geographic region: Other regions China | 個 | 2 | 48 | ||
| Number of suppliers by geographic region: South China | 個 | 70 | 48 | ||
| Number of suppliers by geographic region: Southwest China | 個 | 13 | 48 | ||
| Total number of suppliers | 個 | 327 | 316 | 345 | 48 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | FY 2022 | FY 2023 | FY 2024 | Report Pages |
|---|---|---|---|---|---|
| Customer complaint resolution rate | % | 100 | 100 | 48 | |
| Net Promoter Score (NPS) | / | 3.7 | 17.4 | 22.9 | 48 |
| Total customer complaints | case | 21 | 40 | 48 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | FY 2022 | FY 2023 | FY 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of employee volunteers | 人 | 2 | 2 | 285 | 48 |
| Number of public welfare activities | 次 | 2 | 2 | 4 | 48 |
| Total duration of volunteer service | hour | 40 | 40 | 47 | 48 |
| Total public welfare investment | RMB 10000 | 284.54 | 107.95 | 151.91 | 48 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Indirect Energy Emissions (Scope 2) | tCO2e | 865.99 | |
| Total GHG Emissions | tCO2e | 872.36 | 865.99 |
| Total GHG Emissions Intensity (By Revenue) | tCO2e/RMB million | 1.16 | 1.01 |
| Total Other Indirect Energy Emissions (Scope 3) | tCO2e | 281.82 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Total Hazardous Waste | tonne | 0.09 | 0.05 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | FY 2023 | FY 2024 |
|---|---|---|---|
| Total Non-Hazardous Waste Intensity (By Revenue) | tonne/RMB million | 0.25 | 0.09 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Energy Consumption Intensity (By Revenue) | kWh/RMB million | 1759.87 | 2037.04 | 1819.61 |
| Total Energy Consumption | kWh | 1196055.31 | 1529645.2 | 1555295.43 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Water Consumption | tonne | 897 | 1246.8 | 1096.8 |
| Water Consumption Intensity (By Revenue) | tonne/RMB million | 1.32 | 1.66 | 1.28 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | FY 2022 | FY 2023 | FY 2024 | FY2021 |
|---|---|---|---|---|---|
| Number of Bachelor's Degree Employees | persons | 1485 | 1490 | 1343 | |
| Number of Below Junior College Employees | persons | 261 | 192 | 186 | |
| Number of Doctoral Degree Employees | persons | 4 | 4 | 3 | |
| Number of Employees Aged 30-50 | persons | 1140 | 1111 | 1154 | |
| Number of Employees Aged Above 50 | persons | 2 | 1 | 2 | |
| Number of Employees Aged Below 30 | persons | 963 | 973 | 698 | |
| Number of Employees in Central China | persons | 62 | 58 | 62 | |
| Number of Employees in East China | persons | 686 | 693 | 613 | |
| Number of Employees in North China | persons | 831 | 798 | 689 | |
| Number of Employees in Northeast China | persons | 25 | 58 | ||
| Number of Employees in Northwest China | persons | 3 | 3 | 7 | |
| Number of Employees in South China | persons | 255 | 237 | 207 | |
| Number of Employees in Southwest China | persons | 272 | 271 | 218 | |
| Number of Female Employees | persons | 1089 | 1103 | 936 | |
| Number of Full-time Employees | persons | 2105 | 2085 | 1854 | |
| Number of Male Employees | persons | 1016 | 982 | 918 | |
| Number of Master's Degree Employees | persons | 355 | 399 | 322 | |
| Number of New Employees | persons | 1204 | 708 | 404 | 448 |
| Number of New Employees (Above 50) | persons | 1 | |||
| Number of New Employees (Aged 30-50) | persons | 701 | 233 | 194 | |
| Number of New Employees (Aged Below 30) | persons | 503 | 475 | 209 | |
| Number of New Employees (Female) | persons | 638 | 357 | 174 | |
| Number of New Employees (Male) | persons | 566 | 351 | 230 | |
| Number of New Employees (Middle Management) | persons | 6 | 6 | 9 | |
| Number of Total Employees | persons | 2105 | 2085 | 1854 | |
| Percentage of Bachelor's Degree Employees | % | 70.56 | 71.48 | 72.48 | |
| Percentage of Below Junior College Employees | % | 12.41 | 9.21 | 10.04 | |
| Percentage of Doctoral Degree Employees | % | 0.19 | 0.19 | 0.16 | |
| Percentage of Employees Aged 30-50 | % | 54.18 | 53.31 | 62.26 | |
| Percentage of Employees Aged Above 50 | % | 0.1 | 0.05 | 0.11 | |
| Percentage of Employees Aged Below 30 | % | 45.77 | 46.67 | 37.68 | |
| Percentage of Employees in Central China | % | 2.95 | 2.78 | 3.35 | |
| Percentage of Employees in East China | % | 32.6 | 33.25 | 33.06 | |
| Percentage of Employees in North China | % | 39.5 | 38.29 | 37.16 | |
| Percentage of Employees in Northeast China | % | 1.2 | 3.13 | ||
| Percentage of Employees in Northwest China | % | 0.14 | 0.14 | 0.38 | |
| Percentage of Employees in South China | % | 12.12 | 11.37 | 11.17 | |
| Percentage of Employees in Southwest China | % | 12.93 | 13 | 11.76 | |
| Percentage of Female Employees | % | 51.71 | 52.89 | 50.49 | |
| Percentage of Full-time Employees | % | 100 | 100 | 100 | |
| Percentage of Male Employees | % | 48.29 | 47.11 | 49.51 | |
| Percentage of Master's Degree Employees | % | 16.87 | 19.15 | 17.37 | |
| Percentage of New Employees | % | 57.22 | 33.97 | 21.8 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | FY2021 | FY2022 | FY2023 | FY2024 |
|---|---|---|---|---|---|
| Turnover Rate of Bachelor's Degree Employees | % | 22.7 | 24.6 | 22.4 | |
| Turnover Rate of Below Junior College Employees | % | 3.8 | 4.8 | 3 | |
| Turnover Rate of Doctoral Degree Employees | % | 0.05 | 0.1 | ||
| Turnover Rate of Employees Aged 30-50 | % | 15 | 16 | 15.5 | |
| Turnover Rate of Employees Aged Above 50 | % | 0.8 | 0.4 | 0.1 | |
| Turnover Rate of Employees Aged Below 30 | % | 16 | 17 | 16 | |
| Turnover Rate of Employees in Central China | % | 1.12 | 1.4 | 0.87 | |
| Turnover Rate of Employees in East China | % | 10.3 | 11.14 | 11.11 | |
| Turnover Rate of Employees in North China | % | 11.93 | 11.11 | 9.48 | |
| Turnover Rate of Employees in Northeast China | % | 0.24 | 1.33 | ||
| Turnover Rate of Employees in Northwest China | % | 0.06 | 0.05 | ||
| Turnover Rate of Employees in South China | % | 4.82 | 5.8 | 4.89 | |
| Turnover Rate of Employees in Southwest China | % | 3.58 | 5.26 | 3.92 | |
| Turnover Rate of Female Employees | % | 17 | 17 | 17 | |
| Turnover Rate of Junior Management Employees | % | 1.2 | 1.1 | 0.9 | |
| Turnover Rate of Male Employees | % | 15 | 18 | 15 | |
| Turnover Rate of Master's Degree Employees | % | 5.3 | 5.6 | 6.1 | |
| Turnover Rate of Middle Management Employees | % | 0.3 | 0.2 | 0.4 | |
| Turnover Rate of Senior Management Employees | % | 0.05 | 0.1 | ||
| Turnover Rate of Total Employees | % | 33.8 | 31.8 | 35.4 | 31.6 |
Lost days due to work injury.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Lost Days Due to Work-related Injuries | day | 20 |
| Lost Time Injury Frequency Rate (LTIFR/LTIR) | / | 0.02 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Health Check Coverage for Employees | % | 100 | 100 | 100 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | FY 2022 | FY 2023 | FY 2024 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 71.16 | 98.66 | 99.89 |
| Percentage of Trained Female Employees | % | 52.14 | 52.76 | 50.43 |
| Percentage of Trained General Employees | % | 94.36 | 95.24 | |
| Percentage of Trained Male Employees | % | 47.86 | 47.24 | 49.57 |
| Percentage of Trained Middle Management | % | 4.28 | 3.46 | |
| Percentage of Trained Senior Management | % | 1.36 | 1.3 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Average Training Hours (Female) | hour/person | 25.13 | 33.63 | 10.3 |
| Average Training Hours (Male) | hour/person | 20.66 | 27.6 | 9.72 |
| Average Training Hours (Middle Management) | hour/person | 29.88 | 6.83 | |
| Average Training Hours (Senior Management) | hour/person | 21.61 | 2.52 | |
| Average Training Hours per Employee | hour/person | 16.36 | 30.76 | 10.16 |
| Total Training Hours | hour | 34439 | 63270 | 18819 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | FY 2022 | FY 2023 | FY 2024 |
|---|---|---|---|---|
| Number of Suppliers in Central China | 個 | 14 | ||
| Number of Suppliers in East China | 個 | 110 | ||
| Number of Suppliers in North China | 個 | 127 | ||
| Number of Suppliers in Northeast China | 個 | 3 | ||
| Number of Suppliers in Northwest China | 個 | 6 | ||
| Number of Suppliers in South China | 個 | 70 | ||
| Number of Suppliers in Southwest China | 個 | 13 | ||
| Number of Total Suppliers | 個 | 327 | 316 | 345 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Complaint Growth Rate | % | 90.48 | |
| Complaints Handling Rate | % | 100 | 100 |
| Total Number of Customer Complaints | case | 21 | 40 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Employees Participating in Volunteer Activities | person | 2 | 2 | 285 |
| Number of Volunteer Activities Sessions | session | 2 | 2 | 4 |
| Total Social Investment | RMB | 2845400 | 1079500 | 1519100 |
| Total Volunteer Service Hours | hour | 40 | 40 | 47 |