2023/2024 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | FY2023 | FY2024 | Report Pages |
|---|---|---|---|---|
| Nitrogen Oxide Emissions | kg | 4353.01 | 1193.23 | 44, 51 |
| Particulate Matter Emissions | kg | 139.06 | 81.35 | 44, 51 |
| Sulphur Oxide Emissions | kg | 16.53 | 2.03 | 44, 51 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | FY2023 | FY2024 | Report Pages |
|---|---|---|---|---|
| GHG Emissions (Scope 1) | tCO₂-e | 39452.96 | 8415.3 | 51 |
| GHG Emissions (Scope 2) | tCO₂-e | 23612.7 | 11136.26 | 51 |
| GHG Emissions (Scope 3) | tCO₂-e | 153.38 | 249.02 | 51 |
| GHG Emissions Intensity by Revenue | tCO₂-e/HK$'million | 35.41 | 13.49 | 51 |
| Scope 1: Direct GHG Emissions | tCO2-e | 39452.96 | 8415.3 | 41 |
| Scope 2: Energy Indirect Emissions | tCO2-e | 23612.7 | 11316.26 | 41 |
| Scope 3: Other Indirect Emissions | tCO2-e | 153.38 | 249.02 | 41 |
| Total GHG Emissions (Scope 1-3) | tCO2-e, tCO₂-e | 63219.04 | 19800.59 | 41, 51 |
| Total GHG Emissions Intensity by Revenue | tCO2-e/HK$’million | 35.41 | 13.49 | 41 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | FY2024 | Report Pages |
|---|---|---|---|
| Hazardous Waste – Liquid Chemical Waste | kg | 10641.18 | 45, 51 |
| Hazardous Waste – Solid Chemical Waste | kg | 42402.5 | 45, 51 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | FY2023 | FY2024 | Report Pages |
|---|---|---|---|---|
| Glass Usage | kg or Pieces | 9502902 | 410105.04 | 51 |
| Non-hazardous Waste Disposal | kg | 591515.06 | 45, 51 | |
| Non-hazardous Waste Disposal Intensity by Revenue | kg/HK$'million, kg/HK$’million | 402.99 | 45, 51 | |
| Plastic Usage | Pieces, kg | 133961844 | 4027414.45 | 51 |
| Waste Disposal – Landfill | kg | 570835.2 | 45, 51 | |
| Waste Disposal – Recycled | kg | 20679.86 | 45, 51 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | FY2023 | FY2024 | Report Pages |
|---|---|---|---|---|
| Hazardous Waste Disposal | kg | 91380.4 | 53043.68 | 45, 51 |
| Hazardous Waste Disposal Intensity by Revenue | kg/HK$'million, kg/HK$’million | 51.18 | 36.14 | 45, 51 |
| Provision of at least 1-hour waste reduction training for employees | hour | 1 | 36 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | FY2023 | FY2024 | Report Pages |
|---|---|---|---|---|
| Decrease in electricity consumption compared to last year | percent | 15.99 | 5 | |
| Direct Energy Consumption | MWh | NA | 5855.15 | 42, 51 |
| Direct Energy Consumption – Combustion of fuels in mobile sources | MWh | NA | 1125.73 | 42, 51 |
| Direct Energy Consumption – Combustion of fuels in stationary sources | MWh | NA | 4729.42 | 42, 51 |
| Energy Consumption Intensity by Revenue | MWh/HK$'million, MWh/HK$’million | 134.05 | 22.96 | 42, 51 |
| Indirect Energy Consumption | MWh | NA | 27838.95 | 42, 51 |
| Indirect Energy Consumption – Purchased Electricity | MWh | 33136.09 | 27838.95 | 42, 51 |
| Total Energy Consumption | MWh | 239356.02 | 33694.11 | 42, 51 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | FY2023 | FY2024 | Report Pages |
|---|---|---|---|---|
| Water Usage | m³ | 187783.75 | 168763.58 | 44, 51 |
| Water Usage Intensity by Revenue | m³/HK$'million, m³/HK$’million | 105.17 | 114.98 | 44, 51 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | FY2023 | FY2026 | Report Pages |
|---|---|---|---|---|
| Electricity usage intensity reduction by revenue (kWh/HK$ million) at at least 20% of all facilities compared to FY2020 baseline | percent | 3 | 36 | |
| Provision of at least 1-hour energy and resource-saving training for employees (electricity) | hour | 1 | 36 | |
| Provision of at least 1-hour energy and resource-saving training for employees (water) | hour | 1 | 36 | |
| Replacement of existing company vehicles with hybrid or electric vehicles | percent | 20 | 36 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | FY2023 | FY2024 | Report Pages |
|---|---|---|---|---|
| Metal Usage | kg | 167987 | 160344.93 | 51 |
| Packaging Materials Usage Intensity by Revenue | Pieces/HK$'million, kg/HK$'million | 306.25 | 662.97 | 43, 51 |
| Paper Usage | Pieces | 12732118 | 64260194.74 | 51 |
| Total Packaging Materials Usage | Pieces, kg | 275894795 | 973101.43 | 43, 51 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | FY2023 | FY2024 | Report Pages |
|---|---|---|---|---|
| Executive Management Workforce | Person(s) (%) | 16 | 19 | 52 |
| Female Workforce | Person(s) (%) | 1045 | 1018 | 52 |
| Full-time Workforce | Person(s) (%) | 1640 | 1475 | 52 |
| General Staff Workforce | Person(s) (%) | 1639 | 1562 | 52 |
| Male Workforce | Person(s) (%) | 777 | 705 | 52 |
| Middle Management Workforce | Person(s) (%) | 127 | 106 | 52 |
| Part-time Workforce | Person(s) (%) | 182 | 248 | 52 |
| Senior Management Workforce | Person(s) (%) | 40 | 36 | 52 |
| Total Workforce | Person(s) (%) | 1822 | 1723 | 52 |
| Workforce 30-40 Years Old | Person(s) (%) | 320 | 302 | 52 |
| Workforce 41-50 Years Old | Person(s) (%) | 436 | 420 | 52 |
| Workforce <30 Years Old | Person(s) (%) | 245 | 221 | 52 |
| Workforce >50 Years Old | Person(s) (%) | 821 | 780 | 52 |
| Workforce in Hong Kong | Person(s) (%) | 1665 | 1585 | 52 |
| Workforce in Macau | Person(s) (%) | 5 | 5 | 52 |
| Workforce in Mainland China | Person(s) (%) | 151 | 133 | 52 |
| Workforce in Taiwan | Person(s) (%) | 1 | 52 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | FY2023 | FY2024 | Report Pages |
|---|---|---|---|---|
| Total Turnover Rate | % | 35.3 | 33.34 | 52 |
| Turnover Rate by Age Group 30-40 Years Old | % | 32.81 | 29.26 | 52 |
| Turnover Rate by Age Group 41-50 Years Old | % | 30.36 | 26.87 | 52 |
| Turnover Rate by Age Group <30 Years Old | % | 77.01 | 51.07 | 52 |
| Turnover Rate by Age Group >50 Years Old | % | 25.49 | 33.23 | 52 |
| Turnover Rate by Gender - Female | % | 40.51 | 38.58 | 52 |
| Turnover Rate by Gender - Male | % | 28.19 | 26.05 | 52 |
| Turnover Rate by Geographical Region - Hong Kong | % | 37.35 | 35.69 | 52 |
| Turnover Rate by Geographical Region - Macau | % | 20 | 40 | 52 |
| Turnover Rate by Geographical Region - Mainland China | % | 12.46 | 6.34 | 52 |
| Turnover Rate by Geographical Region - Taiwan | % | 66.67 | 100 | 52 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | FY2023 | FY2024 | Report Pages |
|---|---|---|---|---|
| Work-related Injury Rate | Per 1000 Employees | 17.56 | 14.29 | 53 |
Lost days due to work injury.
| Indicator | Unit | FY2023 | FY2024 | Report Pages |
|---|---|---|---|---|
| Lost Days due to Work-related Injury | No. of Days | 839 | 421 | 53 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | FY2023 | FY2024 | Report Pages |
|---|---|---|---|---|
| Employees Trained by Employment Category - Executive Management | % | 12.5 | 52.63 | 53 |
| Employees Trained by Employment Category - General Staff | % | 4.8 | 52.82 | 53 |
| Employees Trained by Employment Category - Middle Management | % | 33.8 | 75.47 | 53 |
| Employees Trained by Employment Category - Senior Management | % | 47.22 | 55.56 | 53 |
| Employees Trained by Gender - Female | % | 33.59 | 50.29 | 53 |
| Employees Trained by Gender - Male | % | 41.44 | 60 | 53 |
| Total Employees Trained | % | 36.94 | 54.27 | 53 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | FY2023 | FY2024 | Report Pages |
|---|---|---|---|---|
| Average Training Hours per Employee | Hours/employee | 18.57 | 10.53 | 53 |
| Average Training Hours per Employee by Employment Category - Executive Management | Hours/employee | 20.68 | 53 | |
| Average Training Hours per Employee by Employment Category - General Staff | Hours/employee | 18.65 | 6.38 | 53 |
| Average Training Hours per Employee by Employment Category - Middle Management | Hours/employee | 21.9 | 58.87 | 53 |
| Average Training Hours per Employee by Employment Category - Senior Management | Hours/employee | 11.94 | 42.5 | 53 |
| Average Training Hours per Employee by Gender - Female | Hours/employee | 16.84 | 9.32 | 53 |
| Average Training Hours per Employee by Gender - Male | Hours/employee | 20.89 | 12.27 | 53 |
| Hours of employee training completed | hours | 18136 | 5 |
Number of suppliers by geographical region.
| Indicator | Unit | FY2023 | FY2024 | Report Pages |
|---|---|---|---|---|
| Green deposit in Chong Hing Bank for eligible Green Projects | HKD | 10000000 | 5 | |
| Number of Suppliers by Geographical Region - Africa | No. | 1 | 1 | 53 |
| Number of Suppliers by Geographical Region - East Asia | No. | 279 | 283 | 53 |
| Number of Suppliers by Geographical Region - Europe | No. | 97 | 99 | 53 |
| Number of Suppliers by Geographical Region - North America | No. | 28 | 28 | 53 |
| Number of Suppliers by Geographical Region - Oceania | No. | 3 | 3 | 53 |
| Number of Suppliers by Geographical Region - South Asia | No. | 104 | 107 | 53 |
| Number of Suppliers by Geographical Region - Southeast Asia | No. | 16 | 16 | 53 |
| Total Number of Suppliers | No. | 528 | 537 | 53 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | FY2024 | Report Pages |
|---|---|---|---|
| Decrease in total complaints related to products | percent | 16.67 | 5 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | FY2024 | Report Pages |
|---|---|---|---|
| Scholarships and fellowship funding for CUHK Pharmacy students | HKD | 60000 | 5 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | FY2023 | FY2024 | Report Pages |
|---|---|---|---|---|
| Charitable initiatives funding | HKD | 278100 | 5 | |
| Monetary Contributions | HK$ | 423000 | 278100 | 53 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | FY2023 | FY2024 |
|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kg | 139.06 | 81.35 |
| NOₓ Emissions | kg | 4353.01 | 1193.23 |
| SOₓ Emissions | kg | 16.53 | 2.03 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | FY2023 | FY2024 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2-e | 39452.96 | 8415.3 |
| Indirect Energy Emissions (Scope 2) | tCO2-e | 23612.7 | 11136.26 |
| Total GHG Emissions | tCO2-e | 63219.04 | 19800.59 |
| Total GHG Emissions Intensity (By Revenue) | tCO2-e/HK$'million | 35.41 | 13.49 |
| Total Other Indirect Energy Emissions (Scope 3) | tCO2-e | 153.38 | 249.02 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Hazardous Waste (Liquid Waste) | kg | 10641.18 |
| Hazardous Waste (Solid Waste) | kg | 42402.5 |
| Total Hazardous Waste | kg | 53043.68 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | FY2024 |
|---|---|---|
| Non-Hazardous Waste Disposed | kg | 591515.06 |
| Non-Hazardous Waste Landfilling | kg | 570835.2 |
| Non-Hazardous Waste Recycled | kg | 20679.86 |
| Total Non-Hazardous Waste Intensity (By Revenue) | kg/HK$’million | 402.99 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | FY2024 |
|---|---|---|
| Hazardous Waste Intensity Reduction Compared to Last Year (By Revenue) | kg/HK$’million | 15.04 |
| Hazardous Waste Intensity Reduction Percentage Compared to Last Year | % | 29.38 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | FY2023 | FY2024 |
|---|---|---|---|
| Energy Consumption Intensity (By Revenue) | MWh/HK$’million | 134.05 | 22.96 |
| Purchased Electricity | MWh | 33136.09 | 27838.95 |
| Total Direct Energy Consumption | MWh | 5855.15 | |
| Total Energy Consumption | MWh | 239356.02 | 33694.11 |
| Total Indirect Energy Consumption | MWh | 33136.09 | 27838.95 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | FY2023 | FY2024 |
|---|---|---|---|
| Total Water Withdrawal | m³ | 187783.75 | 168763.58 |
| Water Consumption Intensity (By Revenue) | m³/HK$’million | 105.17 | 114.98 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2026 |
|---|---|---|
| Target Electricity Usage Reduction Percentage Compared to Last Year | percent | 3 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | FY2023 | FY2024 |
|---|---|---|---|
| Packaging Material Consumption (Metal) | kg | 167987 | 160344.93 |
| Packaging Material Consumption (Paper) | Pieces | 12732118 | 64260194.74 |
| Packaging Material Intensity (By Revenue) | kg/HK$'million | 306.25 | 662.97 |
| Packaging Materials Consumed | Pieces | 275894795 | 112681700.74 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | FY2023 | FY2024 |
|---|---|---|---|
| Number of Employees Aged 30-50 | Person(s) | 756 | 722 |
| Number of Employees Aged Above 50 | Person(s) | 821 | 780 |
| Number of Employees Aged Below 30 | Person(s) | 245 | 221 |
| Number of Employees in Hong Kong | Person(s) | 1665 | 1585 |
| Number of Employees in Hong Kong and Mainland China | Person(s) | 1816 | 1718 |
| Number of Employees in Macau | Person(s) | 5 | 5 |
| Number of Employees in Mainland China | Person(s) | 151 | 133 |
| Number of Female Employees | Person(s) | 1045 | 1018 |
| Number of Full-time Employees | Person(s) | 1640 | 1475 |
| Number of General Employees | Person(s) | 1639 | 1562 |
| Number of Male Employees | Person(s) | 777 | 705 |
| Number of Middle Management Employees | Person(s) | 127 | 106 |
| Number of Part-time Employees | Person(s) | 182 | 248 |
| Number of Senior Management Employees | Person(s) | 40 | 36 |
| Number of Total Employees | Person(s) | 1822 | 1723 |
| Percentage of Employees Aged 30-50 | % | 41.5 | 41.91 |
| Percentage of Employees Aged Above 50 | % | 45.06 | 45.27 |
| Percentage of Employees Aged Below 30 | % | 13.45 | 12.83 |
| Percentage of Employees in Hong Kong | % | 91.39 | 91.98 |
| Percentage of Employees in Hong Kong and Mainland China | % | 99.67 | 99.71 |
| Percentage of Employees in Macau | % | 0.27 | 0.29 |
| Percentage of Employees in Mainland China | % | 8.29 | 7.72 |
| Percentage of Female Employees | % | 57.35 | 59.08 |
| Percentage of Full-time Employees | % | 90.06 | 85.6 |
| Percentage of General Employees | % | 89.97 | 90.65 |
| Percentage of Male Employees | % | 42.65 | 40.92 |
| Percentage of Middle Management Employees | % | 6.97 | 6.15 |
| Percentage of Part-time Employees | % | 9.99 | 14.39 |
| Percentage of Senior Management Employees | % | 2.2 | 2.09 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | FY2023 | FY2024 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 31.585 | 28.065 |
| Turnover Rate of Employees Aged Above 50 | % | 25.49 | 33.23 |
| Turnover Rate of Employees Aged Below 30 | % | 77.01 | 51.07 |
| Turnover Rate of Employees in Hong Kong | % | 37.35 | 35.69 |
| Turnover Rate of Employees in Macau | % | 20 | 40 |
| Turnover Rate of Employees in Mainland China | % | 12.46 | 6.34 |
| Turnover Rate of Female Employees | % | 40.51 | 38.58 |
| Turnover Rate of Male Employees | % | 28.19 | 26.05 |
| Turnover Rate of Total Employees | % | 35.3 | 33.34 |
Lost days due to work injury.
| Standard Indicator | Unit | FY2023 | FY2024 |
|---|---|---|---|
| Lost Days Due to Work-related Injuries | No. of Days | 839 | 421 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | FY2023 | FY2024 |
|---|---|---|---|
| Percentage of Employees Trained | % | 36.94 | 54.27 |
| Percentage of Trained Executive Employees | % | 12.5 | 52.63 |
| Percentage of Trained Female Employees | % | 33.59 | 50.29 |
| Percentage of Trained General Employees | % | 4.8 | 52.82 |
| Percentage of Trained Male Employees | % | 41.44 | 60 |
| Percentage of Trained Middle Management | % | 33.8 | 75.47 |
| Percentage of Trained Senior Management | % | 47.22 | 55.56 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | FY2023 | FY2024 |
|---|---|---|---|
| Average Training Hours (Executive Employees) | Hours/employee | 20.68 | |
| Average Training Hours (Female) | Hours/employee | 16.84 | 9.32 |
| Average Training Hours (General Staff) | Hours/employee | 18.65 | 6.38 |
| Average Training Hours (Male) | Hours/employee | 20.89 | 12.27 |
| Average Training Hours (Middle Management) | Hours/employee | 21.9 | 58.87 |
| Average Training Hours (Senior Management) | Hours/employee | 11.94 | 42.5 |
| Average Training Hours per Employee | Hours/employee | 18.57 | 10.53 |
| Total Training Hours | hours | 18136 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | FY2023 | FY2024 |
|---|---|---|---|
| Number of Suppliers in Africa | No. | 1 | 1 |
| Number of Suppliers in East Asia | No. | 279 | 283 |
| Number of Suppliers in Europe | No. | 97 | 99 |
| Number of Total Suppliers | No. | 528 | 537 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Complaint Growth Rate | percent | -16.67 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Total Social Investment | HK$ | 423000 | 278100 |