2023 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Ammonia emission | tons | 43 | 32 | 32.68 | 177 |
Chemical oxygen demand (COD) emission | tons | 459 | 362 | 363.4 | 177 |
NOX emission | Ton | 200.3 | 206.1 | 161 | |
Nitrogen oxide (NOX) emission | tons | 251.64 | 200.3 | 206.1 | 177 |
Particulate emission | tons | 924.08 | 715.58 | 590.25 | 177 |
VOCs emission | Ton, tons | 3923.75 | 3034.15 | 2593.25 | 161, 177 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
GHG emission per unit product | ton of carbon dioxide equivalent/set | 0.755 | 0.731 | 0.701 | 177 |
GHG emissions per output value of RMB10000 | ton of carbon dioxide equivalent/ RMB10000, tons of CO2e per output value of RMB10000 | 0.043 | 0.042 | 0.042 | 146, 177 |
Greenhouse gas emission | 10000 tons of carbon dioxide equivalent | 206.65 | 168.76 | 147.15 | 177 |
SO2 emission | Ton, tons | 52.2 | 41.89 | 42.12 | 161, 177 |
Scope 1 emissions | tons of CO2e | 328217 | 146 | ||
Scope 1 greenhouse gas emission | 10000 tons of carbon dioxide equivalent | 49.49 | 39.69 | 32.82 | 177 |
Scope 2 emissions | tons of CO2e | 1143312 | 146 | ||
Scope 2 greenhouse gas emission | 10000 tons of carbon dioxide equivalent | 157.16 | 129.07 | 114.33 | 177 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Comprehensively utilized hazardous waste | tons | 7704 | 7793 | 14692 | 177 |
Disposed hazardous waste | tons | 38521 | 33684 | 28606 | 177 |
Disposed hazardous waste per RMB10000 output value | Kg/RMB10000 | 0.81 | 0.84 | 0.81 | 177 |
Solid waste disposal per RMB10000 output value | Kg/RMB10000 | 0.87 | 0.59 | 0.74 | 177 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Comprehensively utilized solid waste | tons | 620137 | 495222 | 434331 | 177 |
Disposed general solid waste | tons | 41062 | 23608 | 26312 | 177 |
Including: non-recyclable materials | tons | 76.2 | 9.5 | 8.5 | 178 |
Including: recyclable materials | tons | 1827.42 | 1449.84 | 1400.11 | 178 |
Description of emissions target(s) set and steps taken to achieve them.
Indicator | Unit | 2023 | Report Pages |
---|---|---|---|
CO2 emission reduction by Dongfeng Liuzhou Motor’s distributed PV power generation project (second phase) | tons | 22600 | 154 |
Percentage of recyclable packaging materials | 99.4% | 161 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Industrial wastewater treatment | 10000 tons | 334 | 307 | 255.37 | 177 |
Industrial water reuse rate | % | 96.6% | 96.6% | 96.4% | 178 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Comprehensive energy consumption per RMB10000 output value | Kg standard coal/RMB10000 | 12.94 | 12.42 | 12.57 | 158, 178 |
Conversion of comprehensive energy consumption | Ton of standard coal | 617523 | 540630 | 444303 | 158, 178 |
Diesel oil | Ton, tons | 19922 | 12776 | 11872 | 158, 178 |
Electricity generated by Dongfeng Liuzhou Motor’s distributed PV power generation project (second phase) | million kWh | 42.8249 | 154 | ||
Energy consumption per unit product | Kg standard coal/RMB10000, Kg standard coal/unit | 225.68 | 218.57 | 211.57 | 158, 178 |
Gasoline | Ton, tons | 13241 | 12193 | 10602 | 158, 178 |
Generation capacity of M-Hero rooftop/carport PV systems | MW | 6.2 | 154 | ||
Heat (steam) | MkJ, Mkj | 438097 | 287559 | 215038 | 158, 178 |
Installed capacity of PV projects by Dongfeng Parts and Components (eight units) | MW | 32 | 154 | ||
Natural gas | 10000 m³, 10000 standard cubic meters | 11943 | 9764 | 9087 | 158, 178 |
Others (Lubricants, raw coal, paraffin, etc.) | Ton | 29282 | 17054 | 158 | |
Others (including coal, fuel oil, coal oil, lubricating oil, etc.) | Ton of standard coal | 45379 | 29282 | 17054 | 178 |
Purchased electricity | 10000 kWh | 284620 | 243374 | 222704.0622 | 158, 178 |
Renewable energy consumed by Dongfeng Parts and Components PV projects | million kWh | 1.83 | 154 | ||
Renewable energy generated by Dongfeng Parts and Components PV projects | million kWh | 25 | 154 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Industrial wastewater emission | 10000 tons | 836 | 659 | 640.61 | 177 |
Percentage of clean energy by Dongfeng Liuzhou Motor’s distributed PV power generation project (second phase) | % | 40 | 154 | ||
Production water consumption (freshwater) | 10000 tons | 1535 | 1316 | 1172 | 178 |
Production water consumption per RMB10000 output value (freshwater) | Ton/RMB10000 | 0.32 | 0.33 | 0.33 | 178 |
Rooftop/carport PV systems built by M-Hero with State Grid | m² | 40000 | 154 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Water reused | 10000 tons | 43386 | 37314 | 31780 | 178 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Packaging materials consumed | tons | 1408.61 | 161 | ||
Recyclable packaging materials | tons | 1400.11 | 161 | ||
Total packaging material used for finished products | tons | 1903.62 | 1459.34 | 1408.61 | 178 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Amount invested in environmental governance and protection | RMB | 544733190 | 563295589 | 442399256 | 181 |
Percentage of Dongfeng Motor Group’s production units that are ISO 45001 or OHSAS18001 certified | % | 87% | 88% | 100% | 181 |
Percentage of Dongfeng Motor Group’s production units that are ISO 9001 or IATF 16949 certified | % | 100% | 100% | 100% | 181 |
Percentage of ISO 14001 certification | % | 93% | 95% | 97% | 181 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Aged 29 and below | Persons | 32374 | 27916 | 20970 | 179 |
Aged 30-39 | Persons | 47635 | 48683 | 47962 | 179 |
Aged 40-49 | Persons | 28317 | 27708 | 26219 | 179 |
Aged 50 and above | Persons | 13681 | 15113 | 17609 | 179 |
Below college diploma | Persons | 47534 | 44562 | 41378 | 179 |
College diploma and Bachelor’s | Persons | 67533 | 67929 | 63715 | 179 |
Engineering technician | Persons | 17828 | 18422 | 18667 | 179 |
Female employees | Persons | 21375 | 21626 | 20547 | 179 |
Hubei region employees | Persons | 75412 | 73892 | 70956 | 179 |
Labour dispatch | Persons | 8746 | 6451 | 4403 | 179 |
Male employees | Persons | 100686 | 97794 | 92213 | 179 |
Management and service employees | Persons | 28999 | 29555 | 28618 | 179 |
Manufacturing workers | Persons | 75234 | 71443 | 65475 | 179 |
Master’s degree and above | Persons | 6994 | 6929 | 7667 | 179 |
Non-Hubei region employees | Persons | 46649 | 45528 | 41804 | 179 |
Percentage of minority employees | % | 4.41 | 179 | ||
Regular employees | Persons | 111823 | 112029 | 107491 | 179 |
Retirement and other types | Persons | 25 | 32 | 36 | 179 |
Total number of employees | Persons | 122061 | 119420 | 112760 | 179 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Employee turnover rate by age: Aged 29 and below | % | 18.95 | 13.68 | 7.75 | 179 |
Employee turnover rate by age: Aged 30-39 | % | 10.37 | 7.09 | 7.78 | 179 |
Employee turnover rate by age: Aged 40-49 | % | 8.05 | 6.25 | 4.41 | 179 |
Employee turnover rate by age: Aged 50 and above | % | 12.7 | 13.15 | 22.22 | 179 |
Employee turnover rate by gender: Female employees | % | 10.41 | 8.05 | 8.08 | 179 |
Employee turnover rate by gender: Male employees | % | 13.24 | 9.76 | 8.83 | 179 |
Employee turnover rate by geographical region: Hubei region | % | 16.07 | 9.74 | 9.58 | 179 |
Employee turnover rate by geographical region: Non-Hubei region | % | 7.73 | 8.92 | 7.06 | 179 |
Total turnover rate | % | 8.7 | 9.46 | 8.69 | 179 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
Number of work-related fatalities | Persons | 1 | 1 | 180 |
Number of work-related injuries | Persons | 8 | 6 | 180 |
Rate of work injury | % | 0.066 | 0.05 | 180 |
Lost days due to work injury.
Indicator | Unit | 2021 | 2022 | Report Pages |
---|---|---|---|---|
Lost working days due to work injury | Days | 6246 | 6085 | 180 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Percentage of trained employees by gender: Female employees | % | 18 | 18 | 18 | 180 |
Percentage of trained employees by gender: Male employees | % | 82 | 82 | 82 | 180 |
Percentage of trained employees by grade: General staff | % | 91 | 90 | 90 | 180 |
Percentage of trained employees by grade: Middle management | % | 7 | 8 | 8 | 180 |
Percentage of trained employees by grade: Senior management | % | 2 | 2 | 2 | 180 |
Percentage of trained employees by type of employment: Engineering technician | % | 21 | 24 | 25 | 180 |
Percentage of trained employees by type of employment: Management and service staff | % | 24 | 23 | 20 | 180 |
Percentage of trained employees by type of employment: Manufacturing worker | % | 55 | 53 | 55 | 180 |
Trainees | Persons | 1467 | 908 | 830 | 179 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Average number of training hours | Hours | 65.24 | 64.63 | 76.12 | 180 |
Average training hours for employees by employee type: Engineering technician | Hours | 97.19 | 105.99 | 137.44 | 180 |
Average training hours for employees by employee type: Management and service staff | Hours | 81.68 | 71.86 | 90.25 | 180 |
Average training hours for employees by employee type: Manufacturing worker | Hours | 51.11 | 50.64 | 61.57 | 180 |
Average training hours for employees by gender: Female employees | Hours | 90.21 | 89.36 | 94.64 | 180 |
Average training hours for employees by gender: Male employees | Hours | 58.37 | 57.82 | 78.28 | 180 |
Average training hours for employees by grade: General staff | Hours | 57.27 | 56.1 | 79.83 | 180 |
Average training hours for employees by grade: Middle management | Hours | 81.35 | 87.03 | 109.66 | 180 |
Average training hours for employees by grade: Senior management | Hours | 169 | 167 | 172.49 | 180 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Number of active product recalls | Vehicle | 91727 | 155898 | 1352341 | 181 |
Number of products recalled for safety and health reasons | Vehicle | 91727 | 154055 | 1339788 | 181 |
Total number of products recalled | Vehicle | 91727 | 155898 | 1352341 | 181 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Complaints due to product quality | Case | 20805 | 16604 | 13390 | 181 |
Complaints due to service | Case | 19004 | 25607 | 26426 | 181 |
Consumer/customer satisfaction | Point | 80.23 | 89.2 | 93.4 | 181 |
Total number of complaints | Case | 39809 | 44051 | 64079 | 181 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Total number of completed cases referred to judicial authorities | Case | 17 | 7 | 17 | 181 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Total number of reports received (anti-corruption) | Case | 614 | 558 | 646 | 181 |
Description of anti-corruption training provided to directors and staff.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Number of participants in integrity education and training | Person-time | 108995 | 121270 | 74743 | 181 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Total investment in community activities | RMB10000 | 10843.94 | 10451.86 | 13074.19 | 181 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
---|---|---|---|---|---|
Total amount of donations | RMB10000 | 4725.91 | 4322.74 | 4929.94 | 181 |
The types of emissions and respective emissions data.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Airborne Particulate Matter (PM) Emissions | tons | 924.08 | 715.58 | 590.25 |
NOâ‚“ Emissions | tons | 251.64 | 200.3 | 206.1 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Direct GHG Emissions (Scope 1) | tons of carbon dioxide equivalent | 494900 | 396900 | 328217 |
Indirect Energy Emissions (Scope 2) | tons of carbon dioxide equivalent | 1571600 | 1290700 | 1143312 |
Total GHG Emissions | tons of carbon dioxide equivalent | 2066500 | 1687600 | 1471500 |
Total GHG Emissions Intensity (By Revenue) | ton of carbon dioxide equivalent/ RMB10000 | 0.043 | 0.042 | 0.042 |
Total GHG Emissions Intensity (By Unit Product) | ton of carbon dioxide equivalent/set | 0.755 | 0.731 | 0.701 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Hazardous Waste Disposed | tons | 38521 | 33684 | 28606 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Non-Hazardous Waste Disposed | tons | 41062 | 23608 | 26312 |
Non-Hazardous Waste Recycled | tons | 1827.42 | 1449.84 | 1400.11 |
Description of emissions target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2023 |
---|---|---|
CO2 Emissions Reduction Compared to Last Year | tons | 22600 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Diesel Fuel Consumption | tons | 19922 | 12776 | 11872 |
Energy Consumption Intensity (By Revenue) | Kg standard coal/RMB10000 | 12.94 | 12.42 | 12.57 |
Energy Consumption Intensity (By Unit Product) | Kg standard coal/RMB10000 | 225.68 | 218.57 | 211.57 |
Gasoline Consumption | tons | 13241 | 12193 | 10602 |
Natural Gas Consumption | 10000 standard cubic meters | 11943 | 9764 | 9087 |
Purchased Electricity | 10000 kWh | 284620 | 243374 | 222704 |
Renewable Energy Consumption | million kWh | 1.83 | ||
Total Energy Consumption | Ton of standard coal | 617523 | 504630 | 444303 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Discharge of Industrial Wastewater | 10000 tons | 836 | 659 | 640.61 |
Water Consumption Intensity (By Revenue) | Ton/RMB10000 | 0.32 | 0.33 | 0.33 |
Water Consumption in Production and Operation | 10000 tons | 1535 | 1316 | 1172 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Standard Indicator | Unit |
---|---|
Electricity Usage Reduction Compared to Last Year | RMB/year |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2022 | 2023 |
---|---|---|---|
Water Consumption Reduction Compared to Last Year | 10000 tons | 6072 | 5534 |
Water Consumption Reduction Percentage Compared to Last Year | % | 13.99 | 14.83 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Packaging Materials Consumed | tons | 1903.62 | 1459.34 | 1408.61 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Total Investment in Ecological Restoration | RMB | 544733190 | 563295589 | 442399256 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Number of Bachelor's Degree Employees | Persons | 67533 | 67929 | 63715 |
Number of Below Junior College Employees | Persons | 47534 | 44562 | 41378 |
Number of Employees Aged 30-50 | Persons | 75952 | 76391 | 74181 |
Number of Employees Aged Above 50 | Persons | 13681 | 15113 | 17609 |
Number of Employees Aged Below 30 | Persons | 32374 | 27916 | 20970 |
Number of Female Employees | Persons | 21375 | 21626 | 20547 |
Number of Male Employees | Persons | 100686 | 97794 | 92213 |
Number of Master's Degree Employees | Persons | 6994 | 6929 | 7667 |
Number of Total Employees | Persons | 122061 | 119420 | 112760 |
Percentage of Bachelor's Degree Employees | % | 55.33 | 56.89 | 56.51 |
Percentage of Below Junior College Employees | % | 38.94 | 37.32 | 36.69 |
Percentage of Employees Aged 30-50 | % | 62.25 | 63.98 | 65.8 |
Percentage of Employees Aged Above 50 | % | 11.21 | 12.65 | 15.6 |
Percentage of Employees Aged Below 30 | % | 26.52 | 23.39 | 18.6 |
Percentage of Female Employees | % | 17.5 | 18.11 | 18.2 |
Percentage of Male Employees | % | 82.5 | 81.89 | 81.8 |
Percentage of Master's Degree Employees | % | 5.73 | 5.8 | 6.8 |
Percentage of Minority Employees | % | 4.41 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Turnover Rate of Employees Aged 30-50 | % | 8.05 | 7.09 | 7.78 |
Turnover Rate of Employees Aged Above 50 | % | 12.7 | 13.15 | 22.22 |
Turnover Rate of Employees Aged Below 30 | % | 18.95 | 13.68 | 7.75 |
Turnover Rate of Female Employees | % | 10.41 | 8.05 | 8.08 |
Turnover Rate of Male Employees | % | 13.24 | 9.76 | 8.83 |
Turnover Rate of Total Employees | % | 8.7 | 9.46 | 8.69 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Number of Fatalities as a Result of Work-related Injuries | Persons | 1 | 1 | |
Number of Fatalities of the Last 3 Years | Persons | 2 | 2 | 2 |
Number of Work-related Fatalities | Persons | 1 | 1 |
Lost days due to work injury.
Standard Indicator | Unit | 2021 | 2022 |
---|---|---|---|
Lost Days Due to Work-related Injuries | Days | 6246 | 6085 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Percentage of Trained Female Employees | % | 18 | 18 | 18 |
Percentage of Trained General Employees | % | 91 | 90 | 90 |
Percentage of Trained Male Employees | % | 82 | 82 | 82 |
Percentage of Trained Middle Management | % | 7 | 8 | 8 |
Percentage of Trained Senior Management | % | 2 | 2 | 2 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Average Training Hours (Female) | Hours | 90.21 | 89.36 | 94.64 |
Average Training Hours (General Staff) | Hours | 57.27 | 56.1 | 79.83 |
Average Training Hours (Male) | Hours | 58.37 | 57.82 | 78.28 |
Average Training Hours (Middle Management) | Hours | 81.35 | 87.03 | 109.66 |
Average Training Hours (Senior Management) | Hours | 169 | 167 | 172.49 |
Average Training Hours per Employee | Hours | 65.24 | 64.63 | 76.12 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Number of Recalled Products for Safety and Health Reasons | Vehicle | 91727 | 154055 | 1339788 |
Percentage of Recalled Products for Safety and Health Reasons | percent | 100 | 98.82 | 99.07 |
Number of products and service related complaints received and how they are dealt with.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Number of Product Quality Complaints | Case | 20805 | 16604 | 13390 |
Number of Products and Service Related Complaints | Case | 39809 | 42211 | 39816 |
Total Number of Customer Complaints | Case | 39809 | 44051 | 64079 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Number of Corruption Litigation | Case | 17 | 7 | 17 |
Description of anti-corruption training provided to directors and staff.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Number of Attendance for Anti-corruption Training | Person-time | 108995 | 121270 | 74743 |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2021 | 2022 | 2023 |
---|---|---|---|---|
Total Public Welfare Donations | RMB10000 | 4725.91 | 4322.74 | 4929.94 |