ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2023

Company: CHI MER LAND (978)
Year: 2023
Published: 2024-04-30
Status: Processed
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Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2022 2023 Report Pages
Light Bulb Total Emissions Tonnes 1.50*10^-1 0.02 26
Nitrogen Oxides (NOx) Total Emissions Tonnes 0.08 0.05 26
Particulate Matter (PM) Total Emissions Tonnes 5.69*10^1 9.4*10^1 26
Sulphur Oxides (SOx) Total Emissions Tonnes 1.11*10^3 2.12*10^3 26
Waste Batteries Total Emissions Tonnes 0.01 0.05 26
Waste Lamps Containing Mercury Total Emissions Tonnes 3.61*10^-1 3.00*10^-1 26

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 Report Pages
Carbon Monoxide (CO) Total Emissions Tonnes 0.6 0.52 26
Cartridges/Toner Total Emissions Tonnes 0.12 0.15 26
Direct Greenhouse Gas Emissions (Scope 1) Total Emissions Tonnes CO2e 207.98 295.19 26
Indirect GHG Emissions From Energy (Scope 2) Total Emissions Tonnes CO2e 1832.95 1456.15 26
Paper Total Emissions Tonnes 10.74 10.22 26
Plastics Total Emissions Tonnes 5.74 4.32 26
Scope 1 Emissions Per Employee Tonnes CO2e/Employee 0.23 0.34 26
Scope 2 Emissions Per Employee Tonnes CO2e/Employee 2.06 1.7 26

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 Report Pages
Amount of Mercury-containing Waste Lamps Produced Per Employee kg/Employee 4.06*10^-3 3.49*10^-3 26
Waste Battery Generation Per Employee kg/Employee 0.01 0.06 26

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 Report Pages
Amount of Domestic Waste Generated Per Employee kg/Employee 97.42 104.06 26
Cartridges/Toner Recyclable Waste Total Recovery Tonnes 0.01 0.006 26
Domestic Waste Total Emissions Tonnes 86.6 89.39 26
Light Bulb Production Per Employee kg/Employee 1.69*10^-3 0.02 26
Paper Recyclable Waste Total Recovery Tonnes 3.65 2.56 26
Plastic Production Per Employee kg/Employee 6.45 5.03 26

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2022 2023 Report Pages
Plastics Recyclable Waste Total Recovery Tonnes 5.43 3.6 26

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 Report Pages
Diesel Consumption MWh 3.08 1.55 27
Electricity Consumption MWh 2809.92 2164.7 26
Energy Use Per Square Metre of Floor Area MWh/m² 0.16 0.15 26
Gas Usage MWh 310.21 250.66 26
Natural Gas Consumption MWh 67.05 55.88 26
Petrol Consumption MWh 650.15 1097.71 27
Total Diesel Consumption Per Employee kWh/Employee 3.46 1.8 27
Total Electricity Consumption Per Square Metre of Floor Area MWh/m² 0.11 0.09 26
Total Energy Consumption MWh 3840.42 3743.67 26
Total Gas Consumption Per Square Metre of Floor Area MWh/m² 0.04 0.03 26
Total Natural Gas Consumption Per Square Metre of Floor Area MWh/m² 0.01 0.01 26
Total Petrol Consumption Per Employee kWh/Employee 0.73 1.28 27

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2022 2023 Report Pages
Bucket Water Consumption m³ 34.26 33.14 26
Municipal Water Consumption m³ 13730 12056 26
Total Bucket Water Consumption Per Staff m³/Employee 0.04 0.04 26
Total Water Consumption Per Square Metre of Floor Area m³/m² 0.55 0.5 26

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2022 2023 Report Pages
Cartridge/Toner Generation Per Employee kg/Employee 0.14 0.17 26
Paper Production Per Employee kg/Employee 12.08 11.9 26

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2022 2023 Report Pages
Total Staff Person 889 859 27
Total Staff - 30-39 years old Person 498 442 27
Total Staff - 40-49 years old Person 144 152 27
Total Staff - Age 50 and above Person 23 26 27
Total Staff - Assistant General Manager and Above Person 32 30 27
Total Staff - Assistant Manager Person 50 60 27
Total Staff - Female Person 277 288 27
Total Staff - Full-time Person 886 859 27
Total Staff - General Staff Person 586 676 27
Total Staff - Hong Kong Person 27 25 27
Total Staff - Mainland China Person 862 836 27
Total Staff - Male Person 612 571 27
Total Staff - Manager Person 59 63 27
Total Staff - Part-time Person 4 27
Total Staff - Senior Manager Person 36 26 27
Total Staff - Technical Staff Person 124 4 27
Total Staff - Under 30 years old Person 224 239 27

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2022 2023 Report Pages
Staff Turnover - 30-39 years old Person 85 67 27
Staff Turnover - 40-49 years old Person 39 19 27
Staff Turnover - Age 50 and above Person 5 27
Staff Turnover - Female Person 57 35 27
Staff Turnover - Hong Kong Person 5 7 27
Staff Turnover - Mainland China Person 166 118 27
Staff Turnover - Male Person 114 90 27
Staff Turnover - Total Person 171 125 27
Staff Turnover - Under 30 years old Person 42 35 27
Staff Turnover Rate - 30-39 years old 17.07% 18.77% 27
Staff Turnover Rate - 40-49 years old 27.08% 15.45% 27
Staff Turnover Rate - Age 50 and above 21.74% 19.05% 27
Staff Turnover Rate - Female 20.58% 15.02% 27
Staff Turnover Rate - Hong Kong 18.52% 35.00% 27
Staff Turnover Rate - Mainland China 19.26% 17.51% 27
Staff Turnover Rate - Male 18.63% 19.52% 27
Staff Turnover Rate - Total 19.24% 18.01% 27
Staff Turnover Rate - Under 30 years old 18.75% 18.13% 27

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2022 Report Pages
Number and rate of work-related deaths Person 1 28
Number and rate of work-related deaths (percent) Percent 0.11 28

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2022 2023 Report Pages
Number of trainees - Assistant General Manager and Above Person 32 23 27
Number of trainees - Assistant Manager Person 50 76 27
Number of trainees - Female Person 277 226 27
Number of trainees - General Staff Person 588 487 27
Number of trainees - Male Person 612 453 27
Number of trainees - Manager Person 59 67 27
Number of trainees - Senior Manager Person 36 23 27
Number of trainees - Technical Staff Person 124 3 27
Number of trainees - Total Person 889 679 27
Percentage of staff trained - Assistant General Manager and Above 3.60% 3.39% 27
Percentage of staff trained - Assistant Manager 5.62% 11.59% 27
Percentage of staff trained - Female 31.16% 33.28% 27
Percentage of staff trained - General Staff 66.14% 71.72% 27
Percentage of staff trained - Male 68.84% 66.72% 27
Percentage of staff trained - Manager 6.64% 9.87% 27
Percentage of staff trained - Senior Manager 4.05% 3.39% 27
Percentage of staff trained - Technical Staff 13.95% 0.44% 27
Percentage of staff trained - Total 100.00% 79.05% 27

The average training hours completed per employee by gender and employee category.

Indicator Unit 2022 2023 Report Pages
Average training hours per employee - Assistant General Manager and Above Hours 50.47 12.93 27
Average training hours per employee - Female Hours 73.61 25.02 27
Average training hours per employee - Male Hours 63.17 19.28 27
Average training hours per employee - Manager Hours 59.59 10.78 27
Average training hours per employee - Senior Manager Hours 63.35 18.07 27
Average training hours per employee - Total average Hours 66.74 21.19 27
Average training hours per staff trained - Assistant Manager Hours 63.44 16.15 28
Average training hours per staff trained - General Staff Hours 49.9 23.62 28
Average training hours per staff trained - Technical Staff Hours 169.43 67.67 28

Number of suppliers by geographical region.

Indicator Unit 2022 2023 Report Pages
Number and percentage of suppliers - Hong Kong Size 111 105 28
Number and percentage of suppliers - Hong Kong (percent) Percent 6.96 4.2 28
Number and percentage of suppliers - Mainland China Size 1483 2395 28
Number and percentage of suppliers - Mainland China (percent) Percent 93.04 95.8 28
Number and percentage of suppliers - Total Size 1594 2500 28

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2022 2023 Report Pages
Average Customer Satisfaction (out of 100) Score 97.8 97.71 28
Complaint Resolution Rate Percent 90.68 94.3 28
Number of complaints received about products or services Cases 3659 2337 28

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2022 2023 Report Pages
Donation Amount RMB 1722 28
Staff Volunteer Hours Hours 473 4 28

The types of emissions and respective emissions data.

Standard Indicator Unit 2022 2023
Airborne Particulate Matter (PM) Emissions Tonnes 56.9 94
NOâ‚“ Emissions Tonnes 0.08 0.05
SOâ‚“ Emissions Tonnes 1110 2120

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023
Direct GHG Emissions (Scope 1) Tonnes CO2e 207.98 295.19
Indirect Energy Emissions (Scope 2) Tonnes CO2e 1832.95 1456.15
Scope 1 GHG Emissions Intensity (By Employee) Tonnes CO2e/Employee 0.23 0.34
Scope 2 GHG Emissions Intensity (By Employee) Tonnes CO2e/Employee 2.06 1.7
Total GHG Emissions Tonnes CO2e 2040.93 1751.34

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023
Hazardous Waste (Used Batteries) kg/Employee 0.01 0.06
Total Hazardous Waste Intensity (By Employee) kg/Employee 0.01406 0.06349

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023
Non-Hazardous Waste (Domestic Waste) Tonnes 86.6 89.39
Non-Hazardous Waste Recycled Tonnes 3.66 2.566
Paper Waste Tonnes 3.65 2.56
Total Non-Hazardous Waste Intensity (By Employee) kg/Employee 97.42 104.06

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2023
Plastic Waste Reduction Compared to Last Year Tonnes 1.83
Plastic Waste Reduction Percentage Compared to Last Year % 33.7

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023
Diesel Fuel Consumption MWh 3.08 1.55
Energy Consumption Intensity (By Area) MWh/m² 0.16 0.15
Gasoline Consumption MWh 650.15 1097.71
Natural Gas Consumption MWh 67.05 55.88
Total Diesel Consumption Per Employee kWh/Employee 3.46 1.8
Total Electricity Consumption Intensity (By Area) MWh/m² 0.11 0.09
Total Energy Consumption MWh 3840.42 3743.67
Total Gas Consumption Per Square Metre of Floor Area MWh/m² 0.04 0.03
Total Natural Gas Consumption Per Square Metre of Floor Area MWh/m² 0.01 0.01
Total Petrol Consumption Per Employee kWh/Employee 0.73 1.28

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023
Municipal Water Consumption m³ 13730 12056

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2022 2023
Packaging Material Intensity (By Employee) kg/Employee 12.08 11.9

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2022 2023
Number of Employees Aged 30-50 Person 642 594
Number of Employees Aged Above 50 Person 23 26
Number of Employees Aged Below 30 Person 224 239
Number of Employees in Hong Kong Person 27 25
Number of Employees in Hong Kong and Mainland China Person 889 861
Number of Employees in Mainland China Person 862 836
Number of Female Employees Person 277 288
Number of Full-time Employees Person 886 859
Number of General Employees Person 586 676
Number of Male Employees Person 612 571
Number of Part-time Employees Person 4
Number of Total Employees Person 889 859
Percentage of Employees Aged 30-50 Percent 72.22 69.15
Percentage of Employees Aged Above 50 Percent 2.59 3.03
Percentage of Employees Aged Below 30 Percent 25.2 27.82
Percentage of Employees in Hong Kong Percent 3.04 2.91
Percentage of Employees in Hong Kong and Mainland China Percent 100 100.23
Percentage of Employees in Mainland China Percent 97 97.32
Percentage of Female Employees Percent 31.15 33.52
Percentage of Full-time Employees Percent 99.66 100
Percentage of Male Employees Percent 68.85 66.48
Percentage of Part-time Employees Percent 0.45

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2022 2023
Turnover Rate of Employees Aged 30-50 % 17.07 18.77
Turnover Rate of Employees Aged Above 50 % 21.74 19.05
Turnover Rate of Employees Aged Below 30 % 18.75 18.13
Turnover Rate of Employees in Hong Kong % 18.52 35
Turnover Rate of Employees in Mainland China % 19.26 17.51
Turnover Rate of Female Employees % 20.58 15.02
Turnover Rate of Male Employees % 18.63 19.52
Turnover Rate of Total Employees % 19.24 18.01

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2022
Number of Work-related Fatalities Person 1
Work-related Fatalities Rate Percent 0.11

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2022 2023
Percentage of Employees Trained % 100 79.05
Percentage of Trained Female Employees % 31.16 33.28
Percentage of Trained General Employees % 66.14 71.72
Percentage of Trained Male Employees % 68.84 66.72
Percentage of Trained Middle Management % 16.31 24.85
Percentage of Trained Senior Management % 3.6 3.39
Percentage of Trained Technical Employees % 13.95 0.44

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2022 2023
Average Training Hours (Female) Hours 73.61 25.02
Average Training Hours (General Employees) Hours 49.9 23.62
Average Training Hours (Male) Hours 63.17 19.28
Average Training Hours (Senior Management) Hours 63.35 12.93
Average Training Hours (Technical Employees) Hours 169.43 67.67
Average Training Hours per Employee Hours 66.74 21.19

Number of suppliers by geographical region.

Standard Indicator Unit 2022 2023
Number of Suppliers in Hong Kong Size 111 105
Number of Suppliers in Mainland China Size 1483 2395
Number of Total Suppliers Size 1594 2500

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2022 2023
Complaints Handling Rate Percent 90.68 94.3
Number of Products and Service Related Complaints Cases 3659 2337
Total Number of Customer Complaints Cases 3659 2337

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2022 2023
Total Cash Donations RMB 1722
Total Public Welfare Donations RMB 1722
Total Volunteer Service Hours Hours 473 4