2023 Environmental, Social and Governance (ESG) Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Greenhouse gas emission intensity | tonnes of carbon dioxide equivalent/million revenue | 1.83 | 33 |
| Scope 1 greenhouse gas emissions | tonnes of carbon dioxide equivalent | 1505.67 | 33 |
| Scope 2 greenhouse gas emissions | tonnes of carbon dioxide equivalent | 4939.74 | 33 |
| Total greenhouse gas emissions (Scope 1 and Scope 2) | tonnes of carbon dioxide equivalent | 6445.41 | 33 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Diesel, gasoline consumption | liters | 40358.00 | 33 |
| Natural gas consumption | cubic meters | 651192.00 | 33 |
| Purchased electricity consumption | ten thousand kWh | 866.20 | 33 |
| Self-generated solar energy consumption | ten thousand kWh | 0.19 | 33 |
| Total direct energy consumption | tonnes of standard coal | 762.82 | 33 |
| Total direct energy consumption intensity | tonnes of standard coal/million revenue | 0.22 | 33 |
| Total indirect energy consumption | tonnes of standard coal | 1064.52 | 33 |
| Total indirect energy consumption intensity | tonnes of standard coal/million revenue | 0.30 | 33 |
| Total integrated energy consumption | tonnes of standard coal | 1827.34 | 33 |
| Total integrated energy consumption intensity | tonnes of standard coal/million revenue | 0.52 | 33 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of employees by gender (Female Staff) | people | 693 | 38 |
| Number of employees by gender (Male Staff) | people | 471 | 38 |
| Number of staff by age (Aged 30 and below) | people | 716 | 38 |
| Number of staff by age (Aged 31-40) | people | 377 | 38 |
| Number of staff by age (Aged 41-50) | people | 56 | 38 |
| Number of staff by age (Aged 51 and above) | people | 15 | 38 |
| Number of staff by employment category (Full-time staff) | people | 1164 | 38 |
| Number of staff by region (North-west region) | people | 1137 | 38 |
| Number of staff by region (Other regions) | people | 27 | 38 |
| Number of stores in mass market distribution channels (Giant Biogene, as of December 2023) | 6000 | 5 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of private hospitals and clinics sold/distributed to (Giant Biogene, as of December 2023) | 2500 | 5 | ||
| Number of public hospitals sold/distributed to (Giant Biogene, as of December 2023) | 1500 | 5 | ||
| Number of suppliers of Giant Biogene (total) | 196 | 22 | ||
| Number of suppliers of Giant Biogene in Central China | 9 | 8 | 22 | |
| Number of suppliers of Giant Biogene in East China | 80 | 88 | 22 | |
| Number of suppliers of Giant Biogene in North China | 45 | 51 | 22 | |
| Number of suppliers of Giant Biogene in North China (second entry) | 18 | 17 | 22 | |
| Number of suppliers of Giant Biogene in Northeast China | 2 | 1 | 22 | |
| Number of suppliers of Giant Biogene in Northwest China | 27 | 30 | 22 | |
| Number of suppliers of Giant Biogene in Southwest China | 5 | 1 | 22 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of material topics identified (general materiality) | 3 | 9 | |
| Number of material topics identified (high materiality) | 7 | 9 | |
| Number of material topics identified (moderate materiality) | 9 | 9 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of SKUs in product portfolio (Giant Biogene, as of December 2023) | 100 | 5 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Annual complaint rate decrease year-on-year | % | 35.92 | 26 | |
| Average response time of customer service | hours | 24 | 12 | 26 |
| Improvement in response speed for customer service | % | 55 | 26 | |
| Number of customer complaints received | 460 | 26 | ||
| Number of pharmacy and drugstore branches sold/distributed to (Giant Biogene, as of December 2023) | 650 | 5 | ||
| Response speed for customer service | hours | 12 | 26 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of patents and patent applications (Giant Biogene, as of December 2023) | 93 | 5 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Complaint rate resolution (completion rate) | % | 100 | 26 |
| Shortening of average response time of customer service compared to previous year | % | 17 | 26 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes of carbon dioxide equivalent | 1505.67 |
| Indirect Energy Emissions (Scope 2) | tonnes of carbon dioxide equivalent | 4939.74 |
| Total GHG Emissions | tonnes of carbon dioxide equivalent | 6445.41 |
| Total GHG Emissions Intensity (By Revenue) | tonnes of carbon dioxide equivalent/million revenue | 1.83 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Comprehensive Energy Consumption Intensity (By Revenue) | tonnes of standard coal/million revenue | 0.52 |
| Diesel Fuel Consumption | liters | 40358 |
| Direct Energy Intensity (By Revenue) | tonnes of standard coal/million revenue | 0.22 |
| Gasoline Consumption | liters | 40358 |
| Indirect Energy Intensity (By Revenue) | tonnes of standard coal/million revenue | 0.3 |
| Natural Gas Consumption | cubic meters | 651192 |
| Purchased Electricity | kWh | 8662000 |
| Solar Energy | kWh | 1900 |
| Total Direct Energy Consumption | tonnes of standard coal | 762.82 |
| Total Energy Consumption | tonnes of standard coal | 1827.34 |
| Total Indirect Energy Consumption | tonnes of standard coal | 1064.52 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Total Wastewater Discharge | tonnes |
| Water Consumption | cubic meters |
| Water Consumption Intensity (By Revenue) | cubic meters/ million revenue |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Employees Aged 30-50 | people | 433 |
| Number of Employees Aged Above 50 | people | 15 |
| Number of Employees Aged Below 30 | people | 716 |
| Number of Employees in Northwest China | people | 1137 |
| Number of Female Employees | people | 693 |
| Number of Full-time Employees | people | 1164 |
| Number of Male Employees | people | 471 |
| Number of Total Employees | people | 1164 |
| Percentage of Employees Aged 30-50 | percent | 37.2 |
| Percentage of Employees Aged Above 50 | percent | 1.3 |
| Percentage of Employees Aged Below 30 | percent | 61.5 |
| Percentage of Female Employees | percent | 59.53 |
| Percentage of Full-time Employees | percent | 100 |
| Percentage of Male Employees | percent | 40.47 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit |
|---|---|
| Turnover Rate of Employees Aged 30-50 | % |
| Turnover Rate of Employees Aged Above 50 | % |
| Turnover Rate of Employees Aged Below 30 | % |
| Turnover Rate of Employees in Northwest China | % |
| Turnover Rate of Female Employees | % |
| Turnover Rate of Male Employees | % |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit |
|---|---|
| Number of Production Safety Emergency Drills | drills |
| Participation Rate of Safety Training | % |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit |
|---|---|
| Percentage of Employees Trained | % |
| Percentage of Trained Female Employees | % |
| Percentage of Trained General Employees | % |
| Percentage of Trained Male Employees | % |
| Percentage of Trained Middle Management | % |
| Percentage of Trained Senior Management | % |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit |
|---|---|
| Average Training Hours (Female) | hour |
| Average Training Hours (General Staff) | hour |
| Average Training Hours (Male) | hour |
| Average Training Hours (Middle Management) | hour |
| Average Training Hours (Senior Management) | hour |
| Total Training Hours | hour |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Suppliers in Central China | 9 | 8 | |
| Number of Suppliers in East China | 80 | 88 | |
| Number of Suppliers in North China | 63 | 68 | |
| Number of Suppliers in Northeast China | 2 | 1 | |
| Number of Suppliers in Northwest China | 27 | 30 | |
| Number of Suppliers in Southwest China | 5 | 1 | |
| Number of Total Suppliers | 196 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Complaint Growth Rate | % | -35.92 |
| Total Number of Customer Complaints | 460 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Accumulative Number of Patent Applications | 93 | |
| Number of New Patent Applications | 13 | |
| Number of Patents Held | 93 |