2023 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Air pollutant emission from vehicles – CO emission | kg | 1372.47 | 160 |
| Air pollutant emission from vehicles – HC emission | kg | 405.14 | 160 |
| Air pollutant emission from vehicles – NOx emission | kg | 75.84 | 160 |
| Air pollutant emission from vehicles – SO2 emission | kg | 23.61 | 160 |
| CO emission | kg | 1372.47 | 85 |
| HC emission | kg | 405.14 | 85 |
| NOx emission | kg | 0.08 | 85 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Density of GHG Emission | tonnes CO2 equivalent/sqm GFA | 0.18 | 85 |
| Density of GHG emission | tonnes CO2 equivalent/sqm GFA | 0.18 | 158 |
| GHG Emission (Scope 1) | tonnes CO2 equivalent | 881.91 | 85 |
| GHG Emission (Scope 2) | tonnes CO2 equivalent | 22287.51 | 85 |
| GHG emission (Scope 1) | tonnes CO2 equivalent | 881.91 | 158 |
| GHG emission (Scope 2) | tonnes CO2 equivalent | 22287.51 | 158 |
| SO2 emission | kg | 23.61 | 85 |
| Total GHG Emission | tonnes CO2 equivalent | 23169.42 | 85 |
| Total GHG emission | tonnes CO2 equivalent | 23169.42 | 158 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Density of hazardous waste generation | tonnes/sqm GFA | 0.000019 | 96, 158 |
| Fluorescent tube generation | tonnes | 0.27 | 96 |
| Fluorescent tube generation (hazardous waste) | tonnes | 0.27 | 158 |
| Ink cartridge generation (hazardous waste) | tonnes | 1.4 | 158 |
| Metal recycling | tonnes | 0.2 | 95 |
| Total hazardous waste generation | tonnes | 2.38 | 96, 158 |
| Total wastewater discharge | tonnes | 108047.45 | 93, 158 |
| Waste battery generation | tonnes | 0.66 | 96 |
| Waste battery generation (hazardous waste) | tonnes | 0.66 | 158 |
| Waste liquid generation from equipment maintenance | tonnes | 0.05 | 96 |
| Waste liquid generation from equipment maintenance (hazardous waste) | tonnes | 0.05 | 158 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Construction waste | tonnes | 166.77 | 95 |
| Construction waste (Non-hazardous waste) | tonnes | 166.77 | 159 |
| Density of non-hazardous waste generation | tonnes/sgm GFA, tonnes/sqm GFA | 0.0067 | 95, 159 |
| Glass recycling | tonnes | 0.1224 | 95 |
| Glass recycling (Non-hazardous waste) | tonnes | 0.1224 | 159 |
| Glass usage | tonnes | 0.38 | 95 |
| Glass usage (Non-hazardous waste) | tonnes | 0.38 | 159 |
| Ink cartridge generation | tonnes | 1.4 | 96 |
| Kitchen waste | tonnes | 642.51 | 95 |
| Kitchen waste (Non-hazardous waste) | tonnes | 642.51 | 159 |
| Metal recycling (Non-hazardous waste) | tonnes | 0.2 | 159 |
| Metal usage (Non-hazardous waste) | tonnes | 0.33 | 159 |
| Paper recycling | tonnes | 5.7 | 95 |
| Paper recycling (Non-hazardous waste) | tonnes | 5.7 | 159 |
| Paper usage (Non-hazardous waste) | tonnes | 44.18 | 159 |
| Plastic recycling | tonnes | 1.05 | 95 |
| Plastic recycling (Non-hazardous waste) | tonnes | 1.05 | 159 |
| Plastic usage | tonnes | 2.46 | 95 |
| Plastic usage (Non-hazardous waste) | tonnes | 2.46 | 159 |
| Total non-hazardous waste generation | tonnes | 856.63 | 95, 159 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2025 | Report Pages |
|---|---|---|---|
| Greenhouse gas emission intensity reduction target (base year 2022) | % | -5 | 84 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of air-conditioners cleaned in Greentown Housing 4S pilot project | air-conditioners | 240 | 139 |
| Total non-hazardous waste recycling | tonnes | 7.07 | 95, 159 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Comprehensive energy consumption density | tonnes of standard coal/sqm GFA | 0.034 | 89, 161 | |
| Energy consumption as a percentage of revenue (Property Management) | % | 8.4 | 88 | |
| Total LPG consumption | tonnes | 80.89 | 89, 161 | |
| Total comprehensive energy consumption | tonnes of standard coal | 4403.79 | 89, 161 | |
| Total diesel consumption | litre | 4303.51 | 161 | |
| Total diesel oil consumption | litre | 4303.51 | 89 | |
| Total direct energy consumption | tonnes of standard coal | 449.75 | 89, 161 | |
| Total electricity consumption | kWh | 32172835.85 | 89, 161 | |
| Total gasoline consumption | litre | 284222.59 | 89 | |
| Total indirect energy consumption | tonnes of standard coal | 3954.04 | 89, 161 | |
| Total natural gas consumption | cubic meters | 2150.36 | 89, 161 | |
| Total petrol consumption | litre | 284222.59 | 161 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Total water consumption | tonnes | 135059.31 | 93, 160 |
| Total water consumption density | tonnes/sqm GFA | 1.06 | 93, 160 |
| Total water saving | tonnes | 3327.36 | 93, 160 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2025 | Report Pages |
|---|---|---|---|
| Comprehensive energy consumption density reduction target (base year 2022) | percent | -5 | 86 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2025 | Report Pages |
|---|---|---|---|
| Targeted reduction of total water consumption intensity (base year 2022) | % | -5 | 90 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Metal usage | tonnes | 0.33 | 95 |
| Paper usage | tonnes | 44.18 | 95 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| 2023 China Green and Low-Carbon Real Estate (Operation) Top10 ranking | rank | 1 | 10 |
| Certification of ISO 14001 environmental management | Certified | 117 | |
| Forest area planted in Minqin county | mu | 2140 | 134 |
| MSCI ESG rating | A | 10 | |
| No. 1 in the 2023 Top10 China Green and Low-Carbon Real Estate (Operation) (Standard Ranking) | ranking | 1 | 16 |
| No. 1 in the 2023 Top10 China Green and Low-Carbon Real Estate Index Mixed Ownership Enterprises (Standard Ranking) | ranking | 1 | 16 |
| No. 2 in the 2023 Top10 China Green and Low-Carbon Real Estate Index (Standard Ranking) | ranking | 2 | 16 |
| No. 7 in the 2023 Top10 Chinese Real Estate Companies by Brand Value (EH Consulting) | ranking | 7 | 16 |
| No. 7 in the 2023 Top10 Chinese Real Estate Developers by Comprehensive Strength (EH Consulting) | 7 | 15 | |
| Number of green building projects as of 31 December 2023 | projects | 293 | 11 |
| Number of preparatory pilot projects in Greentown Housing 4S | projects | 5 | 139 |
| Proportion of green buildings achieving national green building standards for all new projects acquired since 2023 | percent | 100% | 68 |
| Sexual trees planted in Minqin county | trees | 150000 | 134 |
Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of emerging risks identified | 2 | 57 | |
| Wind ESG rating | AA | 10 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|---|---|---|
| 2023 Chinese Real Estate Diversified Development Representative Enterprises (EH Consulting) | Representative | 15 | ||||||
| 2023 Fortune China 500 (Fortune) | 500 | 15 | ||||||
| 2023 Fortune Global Top2000 (Forbes) | Top2000 | 15 | ||||||
| Average monthly income increase for workers in Greentown Housing 4S pilot project | RMB | 1000 | 139 | |||||
| Greentown China employee engagement level | points | 78.8 | 85.3 | 87.1 | 92.3 | 93 | 109 | |
| Number of Employees by Age: 30-49 | employees | 7139 | 102 | |||||
| Number of Employees by Age: 50 and above | employees | 1983 | 102 | |||||
| Number of Employees by Age: Below 30 | employees | 281 | 102 | |||||
| Number of Employees by Gender: Female | employees | 3249 | 102 | |||||
| Number of Employees by Gender: Male | employees | 6154 | 102 | |||||
| Number of Employees by Rank: Entry-level employees | employees | 4816 | 102 | |||||
| Number of Employees by Rank: Mid-level management | employees | 3646 | 102 | |||||
| Number of Employees by Rank: Senior management | employees | 941 | 102 | |||||
| Number of Employees by Region: Central Region | employees | 331 | 102 | |||||
| Number of Employees by Region: Midland Region | employees | 404 | 102 | |||||
| Number of Employees by Region: Northeast Region | employees | 261 | 102 | |||||
| Number of Employees by Region: Northern Region | employees | 1078 | 102 | |||||
| Number of Employees by Region: Northwest Region | employees | 547 | 102 | |||||
| Number of Employees by Region: South Region | employees | 189 | 102 | |||||
| Number of Employees by Region: Southeast Region | employees | 505 | 102 | |||||
| Number of Employees by Region: Southwest Region | employees | 295 | 102 | |||||
| Number of Employees by Region: Zhejiang Region | employees | 5793 | 102 | |||||
| Number of composite workers (security and engineering staff) in Greentown Housing 4S | workers | 4 | 139 | |||||
| Number of staff | person | 9403 | 162 | |||||
| Number of staff by age - 30-49 | person | 7139 | 162 | |||||
| Number of staff by age - 50 and above | person | 281 | 162 | |||||
| Number of staff by age - Below 30 | person | 1983 | 162 | |||||
| Number of staff by gender - Female | person | 3249 | 162 | |||||
| Number of staff by gender - Male | person | 6154 | 162 | |||||
| Number of staff by rank - Entry-level employees | person | 4816 | 162 | |||||
| Number of staff by rank - Mid-level management | person | 3646 | 162 | |||||
| Number of staff by rank - Senior management | person | 941 | 162 | |||||
| Number of staff by region - Central Region | person | 295 | 162 | |||||
| Number of staff by region - Eastern Region | person | 1078 | 162 | |||||
| Number of staff by region - Midland Region | person | 331 | 162 | |||||
| Number of staff by region - Northeast Region | person | 189 | 162 | |||||
| Number of staff by region - Northern Region | person | 547 | 162 | |||||
| Number of staff by region - Northwest Region | person | 505 | 162 | |||||
| Number of staff by region - Southern Region | person | 404 | 162 | |||||
| Number of staff by region - Southwest Region | person | 261 | 162 | |||||
| Number of staff by region - Zhejiang Region | person | 5793 | 162 | |||||
| Top10 among 100 Chinese Real Estate Enterprises in 2023 by Comprehensive Strength (China Index Academy) | Top10 | 15 | ||||||
| Top10 among 100 Chinese Real Estate Enterprises in 2023 by Growth (China Index Academy) | Top10 | 15 | ||||||
| Top10 among 100 Chinese Real Estate Enterprises in 2023 by Scale (China Index Academy) | Top10 | 15 | ||||||
| Top10 among 100 Chinese Real Estate Enterprises in 2023 by Stability (China Index Academy) | Top10 | 15 | ||||||
| Total number of beds for elderly care | beds | 3200 | 142 | |||||
| diversity goal: proportion of female employees in Greentown China | % | >=35 | 116 | |||||
| proportion of female employees in Greentown China | % | 35 | 116 | |||||
| proportion of female employees in the management of Greentown China | % | 23.9 | 24.5 | 116 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Implementation rate of proposals in 'May 1st' Employee Symposium | 99.1% | 108 | |
| Staff turnover rate | % | 22.9 | 163 |
| Staff turnover rate by age - 30-49 | % | 15.1 | 163 |
| Staff turnover rate by age - 50 and above | % | 0.8 | 163 |
| Staff turnover rate by age - Below 30 | % | 7 | 163 |
| Staff turnover rate by gender - Female | % | 8.1 | 163 |
| Staff turnover rate by gender - Male | % | 14.8 | 163 |
| Staff turnover rate by region - Central Region | % | 0.7 | 163 |
| Staff turnover rate by region - Eastern Region | % | 2.5 | 163 |
| Staff turnover rate by region - Midland Region | % | 2.8 | 163 |
| Staff turnover rate by region - Northeast Region | % | 0.6 | 163 |
| Staff turnover rate by region - Northern Region | % | 1.6 | 163 |
| Staff turnover rate by region - Northwest Region | % | 1.3 | 163 |
| Staff turnover rate by region - Southern Region | % | 1.4 | 163 |
| Staff turnover rate by region - Southwest Region | % | 1.2 | 163 |
| Staff turnover rate by region - Zhejiang Region | % | 10.8 | 163 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2021 | 2023 | Report Pages |
|---|---|---|---|---|
| Certification of ISO 45001 occupational health and safety management | Certified | 117 | ||
| Number of employees who completed mental health assessment reports | employees | 1045 | 118 | |
| Number of offline psychological crisis interventions for employees | interventions | 2 | 118 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|---|---|
| 80th percentile level for the industry employee engagement | points | 74.4 | 74.4 | 73.7 | 73.7 | 73 | 109 |
| Number of employees enrolled in professional occupational skills training courses | employees | 590 | 111 | ||||
| Number of employees obtained certificates in professional occupational skills training | employees | 480 | 111 | ||||
| Number of engineering system personnel and partner representatives attending the 10th Construction Site Observation Day of Greentown China | persons | 300 | 147 | ||||
| Number of experiential psychological courses/psychological counselling salon activities | activities | 5 | 118 | ||||
| Number of mental health seminars organised for employees | seminars | 20 | 131 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2023 | Reporting Period | Report Pages |
|---|---|---|---|---|
| Number of training hours per capita by gender - Female | hour | 46 | 164 | |
| Number of training hours per capita by gender - Male | hour | 46 | 164 | |
| Number of training hours per capita by rank - Entry-level employees | hour | 46 | 164 | |
| Number of training hours per capita by rank - Mid-level management | hour | 46 | 164 | |
| Number of training hours per capita by rank - Senior management | hour | 46 | 164 | |
| Responsible marketing training sessions organised | sessions | 30 | 45 |
Number of suppliers by geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of key pilot projects in Greentown Housing 4S | project | 1 | 139 |
| Number of suppliers by region - Central region company | unit | 689 | 165 |
| Number of suppliers by region - Eastern region company | unit | 1195 | 165 |
| Number of suppliers by region - Greentown Town group | unit | 1167 | 165 |
| Number of suppliers by region - Midland region company | unit | 576 | 165 |
| Number of suppliers by region - Northeast region company | unit | 325 | 165 |
| Number of suppliers by region - Northern region company (Overseas company) | unit | 1198 | 165 |
| Number of suppliers by region - Northwest region company | unit | 451 | 165 |
| Number of suppliers by region - Southern region company | unit | 520 | 165 |
| Number of suppliers by region - Southwestern region company | unit | 678 | 165 |
| Number of suppliers by region - Zhejiang region group | unit | 1941 | 165 |
| Suppliers in Central region company | 689 | 127 | |
| Suppliers in Eastern region company | 1195 | 127 | |
| Suppliers in Greentown town group | 1167 | 127 | |
| Suppliers in Midland region company | 576 | 127 | |
| Suppliers in Northeast region company | 325 | 127 | |
| Suppliers in Northern region company (Overseas company) | 1198 | 127 | |
| Suppliers in Northwest region company | 451 | 127 | |
| Suppliers in Southern region company | 520 | 127 | |
| Suppliers in Southwest region company | 678 | 127 | |
| Suppliers in Zhejiang region group | 1941 | 127 | |
| Suppliers included on the list of Greentown China | 7732 | 127 | |
| Total number of suppliers (excluding duplicates) | unit | 7732 | 165 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Green medium-term notes issued (Tranche I) | RMB | 1000000000 | 73 |
| Green medium-term notes issued (Tranche II) | RMB | 1000000000 | 73 |
| Issues rectified by suppliers | 24 | 127 | |
| Material inspection pass rate for suppliers | % | 94.87 | 127 |
| Material inspection sets completed for suppliers | 2594 | 127 | |
| Proportion of self-investment projects delivered with refined decoration | percent | 57.8 | 73 |
| Suppliers prompted to rectify issues | 7 | 127 | |
| Suppliers subject to quality inspection (sampling basis) | 141 | 127 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of material risks identified | 28 | 57 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2019 | 2020 | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|---|---|
| China Real Estate Customer Satisfaction survey score | points | 91.2 | 14 | ||||
| Customer complaint resolution rate | % | 95.32 | 165 | ||||
| Customer satisfaction score of Greentown China's commercial business | points | 91 | 52 | ||||
| Customer satisfaction score of Greentown China's hotel business | points | 93 | 52 | ||||
| Customer satisfaction score, Greentown China, Residential business | points | 89.3 | 90.2 | 88.7 | 90.2 | 91.2 | 51 |
| Customer satisfaction score, Industry average, Residential business | points | 73 | 76.1 | 76.6 | 75 | 72.3 | 51 |
| Number of cities visited for customer surveys | cities | 50 | 50 | ||||
| Number of families surveyed in customer research | families | 50000 | 50 | ||||
| Number of online video consultations for psychological care | consultations | 15 | 118 | ||||
| Number of opinions and proposals received via Management Online | 61 | 108 | |||||
| Number of suggestions provided on products and services | suggestions | 607 | 50 | ||||
| Response rate of opinions and proposals via Management Online | 100% | 108 | |||||
| Total number of complaints | case | 1622 | 165 | ||||
| annual contracted sales amount | RMB billion | 301.1 | 8 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Accumulated copyright registrations completed | unit | 313 | 165 | |
| Accumulated total number of patent authorization obtained | unit | 910 | 165 | |
| Accumulated total number of registered trademarks held | unit | 1072 | 165 | |
| Copyrights | count | 200 | 313 | 64 |
| Greentown China newly-added saleable value | RMB | 140000000000 | 14 | |
| Greentown China sales amount | RMB | 380000000000 | 14 | |
| Patents | count | 757 | 910 | 64 |
| Registered trademarks | count | 968 | 1072 | 64 |
| Top6 among 100 Chinese Real Estate Enterprises in 2023 by Brand Influence (China Real Estate News) | ranking | 6 | 16 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| 2023 Chinese Real Estate Enterprises by Excellent Delivery Capacity (China Index Academy) | Excellent | 15 | |
| 2023 Top10 Chinese Real Estate Developers by Super Product Strength (EH Consulting) | Top10 | 15 | |
| 2023 Top5 Real Estate Developers by Delivery Capacity (E-House Research Academy) | Top5 | 15 | |
| Certification of ISO 9001 quality management | Certified | 117 | |
| No.1 Chinese Real Estate Enterprises with Excellent Product Strength in 2023 (China Index Academy) | 1 | 15 | |
| Number of customer quality supervision group activities held | activities | 87 | 50 |
| Number of property owners attending customer quality supervision group activities | property owners | 1166 | 50 |
| Percentage of projects under construction applying prefabricated technology as of 31 December 2023 | % | >80 | 11 |
| Service satisfaction score for Greentown Housing 4S pilot project | 4.85 | 139 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2021 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of code audits or vulnerability scans conducted | audits or scans | 2 | 47 | |
| Number of exclusive hotline consultations for psychological care | consultations | 87 | 118 | |
| Number of external information security audits conducted | audit | 1 | 47 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Anti-corruption case | case | 1 | 157 |
| Number of concluded corruption-related litigation cases | case | 1 | 63 |
| Number of personnel sanctioned for non-compliance and misconduct in marketing of certain projects | personnel | more than 10 | 63 |
| Number of security issues identified | issues | 67 | 47 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of audits assisted by external third parties | 18 | 57 | |
| Number of audits conducted by audit department | 83 | 57 | |
| Number of penetration tests conducted | tests | 10 | 47 |
| Number of proposals received in 'May 1st' Employee Symposium | proposals | 1534 | 108 |
| Number of regular risks identified | 8 | 57 | |
| Number of reports received related to dereliction of duty and non-compliance | reports | 29 | 63 |
| Number of systems improved through audit work | 15 | 57 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of business ethics training | times | 32 | 157 |
| Number of participants receiving business ethics training | person | 9403 | 157 |
| Number of people attending disciplinary inspection, audit and supervision symposium and training (on-site or online) | people | 150 | 62 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Donation to Hangzhou 'Spring Breeze Action' by Greentown China | RMB | 1000000 | 131 |
| Donation to Hangzhou Tulip Medical Aid Public Service Centre by Greentown Charity Foundation | RMB | 1000000 | 131 |
| MSCI ESG rating of Greentown China | Grade A | 14 | |
| No. 1 among Top10 Chinese Real Estate Enterprises in 2023 by Product Strength (EH Consulting) | 1 | 15 | |
| Number of Greentown staff devoted to Hangzhou Asian Games service | staff | 4000 | 14 |
| Number of employees' children participating in the 'Dolphin Project' summer activity | children | 600 | 107 |
| Number of mental health consulting studios established | studios | 30 | 131 |
| Number of participants in 'May 1st' Employee Symposium | persons | 292 | 108 |
| Number of school-enterprise exchanges carried out | 4 | 101 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Duration of service for Greentown Housing 4S pilot project | days | 66 | 139 |
| Number of additional beds installed for elderly care | beds | 1000 | 142 |
| Number of elderly care institutions operated | institutions | 14 | 142 |
| Number of elderly people served | people | 2200 | 142 |
| Number of employees and their families participating in 'New Me Project' activities | employees and their families | 3000 | 107 |
| Number of family-based care beds for the elderly in Linping district constructed | beds | 300 | 142 |
| Number of family-based care beds for the elderly in Xianju county constructed | beds | 240 | 142 |
| Number of home care services provided for seniors in total | services | 60000 | 142 |
| Number of letters of appreciation received by Greentown staff during Hangzhou Asian Games service | letters | 3900 | 14 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| NOₓ Emissions | kg | 75.92 |
| SOₓ Emissions | kg | 23.64 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes CO2 equivalent | 881.91 |
| Indirect Energy Emissions (Scope 2) | tonnes CO2 equivalent | 22287.51 |
| Total GHG Emissions | tonnes CO2 equivalent | 23169.42 |
| Total GHG Emissions Intensity (By Area) | tonnes CO2 equivalent/sqm GFA | 0.18 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Hazardous Waste (Liquid Waste) | tonnes | 0.05 |
| Hazardous Waste (Used Batteries) | tonnes | 0.66 |
| Total Hazardous Waste | tonnes | 2.38 |
| Total Hazardous Waste Intensity (By Area) | tonnes/sqm GFA | 0.000019 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Glass Waste | tonnes | 0.38 |
| Non-Hazardous Waste (Construction Waste) | tonnes | 166.77 |
| Non-Hazardous Waste (Kitchen Waste) | tonnes | 642.51 |
| Non-Hazardous Waste Recycled | tonnes | 7.07 |
| Paper Waste | tonnes | 44.18 |
| Plastic Waste | tonnes | 2.46 |
| Total Non-Hazardous Waste Intensity (By Area) | tonnes/sqm GFA | 0.0067 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2025 |
|---|---|---|
| Target Reduction in GHG Intensity Percentage by 2030 Compared to 2022 | % | -5 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year | percent |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Comprehensive Energy Consumption Intensity (By Area) | tonnes of standard coal/sqm GFA | 0.034 |
| Diesel Fuel Consumption | litre | 4303.51 |
| Gasoline Consumption | litre | 284222.59 |
| LPG Consumption | tonnes | 80.89 |
| Natural Gas Consumption | cubic meters | 2150.36 |
| Total Direct Energy Consumption | tonnes of standard coal | 449.75 |
| Total Electricity Consumption | kWh | 32172835.85 |
| Total Energy Consumption | tonnes of standard coal | 4403.79 |
| Total Indirect Energy Consumption | tonnes of standard coal | 3954.04 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Total Wastewater Discharge | tonnes | 108047.45 |
| Water Consumption | tonnes | 135059.31 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2025 |
|---|---|---|
| Target Energy Consumption Reduction Percentage Compared to Last Year | percent | -5 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2025 |
|---|---|---|
| Target Water Consumption Reduction Percentage Compared to Last Year | % | -5 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Employees Aged 30-50 | person | 7139 |
| Number of Employees Aged Above 50 | person | 1983 |
| Number of Employees Aged Below 30 | person | 281 |
| Number of Female Employees | person | 3249 |
| Number of General Employees | person | 4816 |
| Number of Male Employees | person | 6154 |
| Number of Middle Management Employees | person | 3646 |
| Number of New Employees (On-campus Recruitment) | employees | 877 |
| Number of Senior Management Employees | person | 941 |
| Number of Total Employees | person | 9403 |
| Percentage of Female Employees | % | 35 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 15.1 |
| Turnover Rate of Employees Aged Above 50 | % | 0.8 |
| Turnover Rate of Employees Aged Below 30 | % | 7 |
| Turnover Rate of Employees in Central China | % | 0.7 |
| Turnover Rate of Employees in East China | % | 2.5 |
| Turnover Rate of Employees in Midland Region | % | 2.8 |
| Turnover Rate of Employees in North China | % | 1.6 |
| Turnover Rate of Employees in Northeast China | % | 0.6 |
| Turnover Rate of Employees in Northwest China | % | 1.3 |
| Turnover Rate of Employees in South China | % | 1.4 |
| Turnover Rate of Employees in Southwest China | % | 1.2 |
| Turnover Rate of Female Employees | % | 8.1 |
| Turnover Rate of Male Employees | % | 14.8 |
| Turnover Rate of Total Employees | % | 22.9 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2021 |
|---|---|---|
| Health Check Coverage for Employees | employees | 1045 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Percentage of Employees Trained | % | 100 |
| Percentage of Trained Female Employees | % | 35 |
| Percentage of Trained General Employees | % | 51 |
| Percentage of Trained Male Employees | % | 65 |
| Percentage of Trained Middle Management | % | 39 |
| Percentage of Trained Senior Management | % | 10 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Average Training Hours (Female) | hour | 46 |
| Average Training Hours (General Staff) | hour | 46 |
| Average Training Hours (Male) | hour | 46 |
| Average Training Hours (Middle Management) | hour | 46 |
| Average Training Hours (Senior Management) | hour | 46 |
| Average Training Hours per Employee | hour | 46 |
| Total Training Hours | hour |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Suppliers in Central China | unit | 689 |
| Number of Suppliers in East China | unit | 1195 |
| Number of Suppliers in Northeast China | unit | 325 |
| Number of Suppliers in Northwest China | unit | 451 |
| Number of Suppliers in Southwest China | unit | 678 |
| Number of Total Suppliers | unit | 7732 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Supplier Social Responsibility Training Sessions | sessions | 15 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Complaints Handling Rate | % | 95.32 |
| Number of Product Quality Complaints | ||
| Number of Products and Service Related Complaints | ||
| Total Number of Customer Complaints | case | 1622 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Copyrights | count | 200 | 313 |
| Number of Intellectual Property Rights Obtained by the Company | count | 1925 | 2295 |
| Number of Patents Granted | count | 757 | 910 |
| Number of Trademark Registrations | count | 968 | 1072 |
Description of quality assurance process and recall procedures.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Passing Rate of Third-party Accreditation Performed under the Quality Management System | % | 94.96 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Concluded Corruption Lawsuits | case | 1 |
| Number of Confirmed Incidents of Corruption | case | 1 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Anti-corruption Training Session | sessions | 32 |
| Number of Attendance for Anti-corruption Training | attendances | 9403 |
| Number of Directors and Management Attendance for Anti-corruption Training | attendances | 30 |
| Number of People Participated in Ethical Standards and Anti-corruption Training | person | 9403 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Total Public Welfare Donations | RMB | 27500000 |
| Total Volunteer Service Hours | hours | 1000 |