ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2023
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Direct GHG emissions (Scope 1) | tCO2e | 498.12 | 547.31 | 11 |
| Energy indirect GHG emissions (Scope 2) | tCO2e | 1138.97 | 1780.89 | 11 |
| GHG emissions intensity (tCO2e/revenue in million) | tCO2e/revenue in million | 2.266 | 5.53 | 11 |
| Other indirect GHG emissions (Scope 3) | tCO2e | 8.83 | 8.4 | 11 |
| Total GHG emissions | tCO2e | 1645.92 | 2336.6 | 11 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Non-hazardous waste intensity (tonnes/revenue in million) | tonnes/revenue in million | 0.0025 | 0.0041 | 13 | |
| Target for total non-hazardous waste intensity | tonnes/revenue in million | 0.0041 | 12 | ||
| Total non-hazardous waste | tonnes | 1.84 | 1.75 | 13 | |
| Total non-hazardous waste intensity | tonnes/revenue in million | 0.0025 | 0.0041 | 12 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Direct energy consumption | MWh | 2451.75 | 2691.93 | 14 |
| Energy consumption intensity | MWh/revenue in million | 6.12 | 13.76 | 14 |
| Indirect energy consumption | MWh | 1995.9 | 3121.59 | 14 |
| Total energy consumption | MWh | 4447.65 | 5813.52 | 14 |
| Total energy consumption intensity | MWh/revenue in million | 6.12 | 13.76 | 13 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Total water consumption | m³ | 37944 | 14 | |
| Total water consumption intensity | m³/revenue in million | 44.62 | 89.81 | 14 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of employees aged 30 or below | employees | 95 | 99 | 17 |
| Number of employees aged 31-40 | employees | 100 | 109 | 17 |
| Number of employees aged 41-50 | employees | 89 | 66 | 17 |
| Number of employees aged 51 or above | employees | 37 | 28 | 17 |
| Number of employees in Hong Kong | employees | 9 | 12 | 17 |
| Number of employees in the PRC | employees | 324 | 290 | 17 |
| Number of female employees | employees | 150 | 129 | 17 |
| Number of frontline staff | employees | 319 | 282 | 17 |
| Number of male employees | employees | 183 | 173 | 17 |
| Number of management level employees | employees | 14 | 20 | 17 |
| Total number of employees | employees | 333 | 302 | 17 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Overall turnover rate | % | 49.91 | 64.85 | 18 |
| Turnover rate by age group: 30 or below | % | 56.89 | 79.79 | 18 |
| Turnover rate by age group: 31-40 | % | 44.59 | 46.53 | 18 |
| Turnover rate by age group: 41-50 | % | 50.32 | 68.83 | 18 |
| Turnover rate by age group: 51 or above | % | 42.86 | 67.57 | 18 |
| Turnover rate by gender: Female | % | 48.98 | 63.77 | 18 |
| Turnover rate by gender: Male | % | 50.69 | 65.71 | 18 |
| Turnover rate by geographical region: Hong Kong | % | 10 | 9.52 | 18 |
| Turnover rate by geographical region: PRC | % | 50.67 | 65.47 | 18 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Percentage of female employees trained | % | 100 | 97.67 | 19 |
| Percentage of front-line employees trained | % | 100 | 88.65 | 19 |
| Percentage of male employees trained | % | 77.05 | 94.8 | 19 |
| Percentage of management level employees trained (composed of senior and middle management) | % | 57.14 | 40 | 19 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Average training hours completed per female employees | hours | 18.63 | 14.05 | 20 |
| Average training hours completed per front-line employee | hours | 14.12 | 16.7 | 20 |
| Average training hours completed per male employees | hours | 9.39 | 16.78 | 20 |
| Average training hours completed per management level (composed of senior and middle management) employee | hours | 0.71 | 8.4 | 20 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Proportion of revenue from hotel management and catering services | %, percentage of Group's total revenue | 12.0% | 28.8% | 13, 14 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit |
|---|---|
| Airborne Particulate Matter (PM) Emissions | kg |
| NOₓ Emissions | kg |
| SOₓ Emissions | kg |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 498.12 | 547.31 |
| Indirect Energy Emissions (Scope 2) | tCO2e | 1138.97 | 1780.89 |
| Total GHG Emissions | tCO2e | 1645.92 | 2336.6 |
| Total GHG Emissions Intensity (By Revenue) | tCO2e/revenue in million | 2.266 | 5.53 |
| Total Other Indirect Energy Emissions (Scope 3) | tCO2e | 8.83 | 8.4 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Total Non-Hazardous Waste Intensity (By Revenue) | tonnes/revenue in million | 0.0025 | 0.0041 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Energy Consumption Intensity (By Revenue) | MWh/revenue in million | 6.12 | 13.76 |
| Total Direct Energy Consumption | MWh | 2451.75 | 2691.93 |
| Total Energy Consumption | MWh | 4447.65 | 5813.52 |
| Total Indirect Energy Consumption | MWh | 1995.9 | 3121.59 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Water Consumption | m³ | 37944 | |
| Water Consumption Intensity (By Revenue) | m³/revenue in million | 44.62 | 89.81 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Employees Aged 30-50 | employees | 189 | 175 |
| Number of Employees Aged Above 50 | employees | 37 | 28 |
| Number of Employees Aged Below 30 | employees | 95 | 99 |
| Number of Employees in Hong Kong | employees | 9 | 12 |
| Number of Employees in Hong Kong and Mainland China | employees | 333 | 302 |
| Number of Employees in Mainland China | employees | 324 | 290 |
| Number of Female Employees | employees | 150 | 129 |
| Number of Male Employees | employees | 183 | 173 |
| Number of Total Employees | employees | 333 | 302 |
| Percentage of Employees Aged 30-50 | percent | 56.76 | 57.95 |
| Percentage of Employees Aged Above 50 | percent | 11.11 | 9.27 |
| Percentage of Employees Aged Below 30 | percent | 28.53 | 32.78 |
| Percentage of Employees in Hong Kong | percent | 2.7 | 3.97 |
| Percentage of Employees in Hong Kong and Mainland China | percent | 100 | 100 |
| Percentage of Employees in Mainland China | percent | 97.3 | 96.03 |
| Percentage of Female Employees | percent | 45.05 | 42.72 |
| Percentage of Male Employees | percent | 54.95 | 57.28 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 47.455 | 57.68 |
| Turnover Rate of Employees Aged Above 50 | % | 42.86 | 67.57 |
| Turnover Rate of Employees Aged Below 30 | % | 56.89 | 79.79 |
| Turnover Rate of Employees in Hong Kong | % | 10 | 9.52 |
| Turnover Rate of Employees in Mainland China | % | 50.67 | 65.47 |
| Turnover Rate of Female Employees | % | 48.98 | 63.77 |
| Turnover Rate of Male Employees | % | 50.69 | 65.71 |
| Turnover Rate of Total Employees | % | 49.91 | 64.85 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Percentage of Trained Female Employees | % | 100 | 97.67 |
| Percentage of Trained Male Employees | % | 77.05 | 94.8 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Average Training Hours (Female) | hours | 18.63 | 14.05 |
| Average Training Hours (General Staff) | hours | 14.12 | 16.7 |
| Average Training Hours (Male) | hours | 9.39 | 16.78 |
| Average Training Hours (Middle Management) | hours | 0.71 | 8.4 |
| Average Training Hours (Senior Management) | hours | 0.71 | 8.4 |