Sustainability Report 2023
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Exhaust emissions | Cubic meter | 0[1] | 60 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | 2023-2025 | 2023–2025 | 2025-2030 | 2025–2030 | 2030 | Report Pages |
|---|---|---|---|---|---|---|---|---|---|---|
| Annual clean energy equivalent carbon emission reduction (carbon sink) - Carbon reduction amount of green electricity use | ton | 35449 | 43 | |||||||
| Annual clean energy equivalent carbon emission reduction (carbon sink) - Carbon reduction in photovoltaic power generation | ton | 2780 | 43 | |||||||
| Annual clean energy equivalent carbon emission reduction (carbon sink) - Green certificate purchase equivalent carbon reduction | ton | 8572 | 43 | |||||||
| Annual reduction in carbon emission intensity (Scope 1 and 2) | % | 2.1 | 0.8 | 7 | ||||||
| Carbon emission intensity of the unit management area of Scope 1 and Scope 2 | % decrease annually | 1.2 | 0.8 | 41 | ||||||
| Carbon emission reduction from green electricity and certificates | tons | 44000 | 43 | |||||||
| Carbon emission reduction from photovoltaic electricity | tons | 2800 | 43 | |||||||
| Carbon intensity per unit management area (Scope 1 and Scope 2) | tons/square meter | 0.04311 | 42 | |||||||
| Carbon intensity per unit of management area | Ton/ten thousand square meters | 495.5 | 448.1 | 431.1 | 42 | |||||
| Change from base year (carbon intensity per unit of management area) | Percent | Reduced by 9.57% | Reduced by 13.01% | 42 | ||||||
| GHG emissions (Scopes 1 & 2) | Ton | 13484.12 | 12379.62 | 11812.11 | 57 | |||||
| Greenhouse gas emission density | Ton/ten thousand yuan operating income | 0.01519 | 0.0103 | 0.007999 | 57 | |||||
| Reduction in Scope 1 and 2 carbon emission intensity by 2030 compared to base year | % | >=16 | 7 | |||||||
| Scope 1 Greenhouse gas emissions | Ton | 2349.44 | 2344.88 | 627.54 | 57 | |||||
| Scope 1 greenhouse gas emissions | Ton | 2349.44 | 2344.88 | 627.54 | 42 | |||||
| Scope 2 Greenhouse gas emissions | Ton | 11134.68 | 10034.74 | 11184.57 | 57 | |||||
| Scope 2 greenhouse gas emissions | Ton | 11692.37 | 10223.02 | 11184.57 | 42 | |||||
| Scope 3 Greenhouse gas emissions | Ton | / | / | 1957587.01 | 57 | |||||
| Total greenhouse gas emissions in Scope 1 and Scope 2 | Ton | 13484.12 | 12367.9 | 11812.11 | 42 | |||||
| annual carbon intensity per unit management area reduction | % | -3.8 | 4 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Emission density of hazardous waste | Ton/ten thousand yuan operating income | / | 57 | ||
| Waste lead-acid battery | Pcs | / | / | 26 | 57 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Construction waste | Ton | 23.6 | 44.1 | 50402 | 57 |
| Domestic waste | Ton | / | / | 4492.62 | 57 |
| Emission density of non-hazardous waste | Ton/ten thousand yuan operating income | / | 0.00000533 | 0.006457 | 57 |
| General waste emission intensity | tons/ten thousand yuan operating income | 0.00022 | 0.000218 | 0.006457 | 60 |
| General waste emissions | Ton | 195.3 | 262.3 | 9535.11 | 60 |
| Kitchen waste | Ton | 375.9 | 153.68 | 2348.44 | 57 |
| Paper recycling volume | Ton | 5.24 | 60 | ||
| Recycling amount of other metal, wood, plastic and glass wastes | Ton | 0.3 | 60 | ||
| Recycling amount of waste lead-acid batteries | Pcs | 26 | 60 | ||
| Recycling amount of waste printer cartridges and toner cartridges | Pcs | 403 | 60 | ||
| Total emission of non-hazardous waste | Ton | 465.75 | 471.27 | 9535.11 | 57 |
| Waste printer toner cartridge | Pcs | 794 | 1320 | 403 | 57 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | 2030 | 2050 | Report Pages |
|---|---|---|---|---|---|
| Carbon emission intensity control objectives (Scope 1 and Scope 2) | will be reduced by not less than 16% compared with the base year | 41 | |||
| Greenhouse gas emission reductions | Ton | 70398[2] | 60 | ||
| Total carbon emission control objectives (Scope 1 and Scope 2) | will reach the peak value | achieve carbon neutrality | 41 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Electronic waste recycling volume | Ton | 0.31 | 60 |
| Kitchen waste recycling volume | Ton | 2348.44 | 60 |
| Waste recycling volume | Ton | 2354.29 | 60 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Clean energy consumption | kWh | 67048131 | 59 | ||
| Comprehensive energy consumption | Ten thousand tons of standard coal, ten thousands of standard coal | 0.3671 | 0.3472 | 0.2752 | 44, 57 |
| Comprehensive energy consumption intensity | Tons of standard coal/output value of RMB 10000, Tons of standard coal/ten thousand yuan operating income | 0.004136 | 0.002889 | 0.001864 | 44, 57 |
| Construction of new distributed photovoltaic (expected annual generation) | kWh/year | 6400000 | 43 | ||
| Diesel oil consumption | Ton | 0.56 | 0.57 | 0.39 | 57 |
| Fossil energy consumption | Ton | 0.1316 | 0.131 | 0.0342 | 59 |
| Gasoline consumption | Ton | 19.06 | 34.82 | 44 | 57 |
| Green electricity and green certificates purchased | kWh | 77188129 | 43 | ||
| Natural gas consumption | Ten thousand standard cubic meters | 106.01 | 103.75 | 22.79 | 57 |
| Non-fossil energy consumption | kWh | 0.2355 | 0.2162 | 0.241 | 59 |
| Office power consumption | kWh | 1917322.94 | 60 | ||
| Outsourced green power | kWh | 62158129 | 60 | ||
| Photovoltaic electricity captured | kWh | 4890002 | 43 | ||
| Proportion of non-fossil energy use | % | 64.15 | 62.27 | 87.58 | 59 |
| Self-built photovoltaic power generation | kWh | 30235 | 148797 | 4890002 | 60 |
| Total direct energy consumption | Ten thousand tons of standard coal, ten thousands of standard coal | 0.1316 | 0.131 | 0.0342 | 44, 57 |
| Total indirect energy consumption | Ten thousand tons of standard coal, ten thousands of standard coal | 0.2355 | 0.2162 | 0.241 | 44, 57 |
| Total power consumption | Ten thousand kWh | 1916.47 | 1759.56 | 1961.17 | 57 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Density of water consumption | Cubic meter/ten thousand yuan operating income | 6.78 | 7.17 | 11.89 | 57 |
| Fresh water consumption | Ton | 12644142 | 13842804 | 17558669 | 60 |
| Office water consumption | Ton | 13992.5 | 60 | ||
| Reclaimed and reused water quantity | Ton | 206 | 83249.67 | 60 | |
| Total water consumption | Cubic meter | 12644142 | 13842084 | 17558669 | 57 |
| Waste water discharge volume | Ton | 10747521 | 11766383 | 14924868 | 60 |
| Water saving | Ton | 339966.16 | 3089121.13 | 60 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Energy saving capacity | ten thousand tons of coal standard coal | 0.0766 | 0.2595 | 0.5538 | 60 |
| Energy-saving technical transformation input | Ton | 899.68 | 630.09 | 575.27 | 60 |
| Expected energy saving by central air-conditioning | kWh/year | 8000000 | 43 | ||
| Office space energy saving capacity | kWh | 9600 | 23110 | 27800 | 60 |
| Technical energy saving capacity | ten thousand tons of coal standard coal | 0.0716 | 0.2555 | 0.3476 | 60 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Office water treatment capacity | Ton | 27.59 | 60 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Number of environmental protection training and education sessions | Session(s) | 580 | 875 | 901 | 59 |
| Number of indicators with comparative data | 152 | 68 | |||
| Number of open commercial operation and sub-leased shopping malls | Pcs | 71 | 86 | 101 | 61 |
| Total investment in environmental protection | Session(s), million RMB | 755.06 | 388.19 | 4.3011 | 43, 59 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Age: 30 to 55 years of age | Person | 17379 | 24178 | 25595 | 58 |
| Age: Over 55 years of age | Person | 1703 | 3824 | 3261 | 58 |
| Age: Under 30 years of age | Person | 9572 | 12237 | 12121 | 58 |
| Employment type: Full-time | Person | 28654 | 40239 | 40977 | 58 |
| Gender Female | Person | 9244 | 13828 | 13567 | 57 |
| Gender Male | Person | 19410 | 26411 | 27410 | 57 |
| Labor contract signing rate | % | 100 | 100 | 100 | 60 |
| Localized employment proportion | % | 51.24 | 47.16 | 50.06 | 60 |
| Number of R&D personnel | Person | 110 | 142 | 277 | 61 |
| Number of all employees | Person | 28654 | 40239 | 40977 | 57 |
| Number of fresh graduates recruited | Person | 624 | 866 | 1561 | 60 |
| Number of full-time safety management personnel | Person | 235 | 294 | 322 | 61 |
| Number of newly employed individuals | Person | 8463 | 15511 | 17442 | 60 |
| Number of persons with disabilities employed | Person | 33 | 63 | 101 | 60 |
| Percentage of female managers | % | 37.07 | 44.67 | 41.31 | 60 |
| Preservation and appreciation ratio of state-owned assets | % | 111.43 | 103.29 | 89.34 | 59 |
| Region: Employees from Chinese Mainland | Person | 28649 | 40230 | 40963 | 58 |
| Region: Employees from Hong Kong, Macao and Taiwan | Person | 5 | 9 | 14 | 58 |
| Retail sales | RMB 100 million | 1189 | 1264 | 1812 | 59 |
| Return on equity | % | 12.43 | 15.69 | 19.38 | 59 |
| Social insurance coverage | % | 100 | 100 | 100 | 60 |
| Total asset | RMB 100 million | 215.92 | 258.38 | 277.83 | 59 |
| Total number of employees | Person | 28654 | 40239 | 40977 | 60 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Employee turnover rate | % | 28.94 | 25.87 | 26.5 | 60 |
| Employee turnover ratio: 30 to 55 years of age | % | 24.91 | 21.66 | 22.81 | 58 |
| Employee turnover ratio: Employees from Chinese Mainland | % | 28.94 | 25.87 | 26.5 | 58 |
| Employee turnover ratio: Employees from Hong Kong, Macao and Taiwan | % | 12.5 | 12.5 | 58 | |
| Employee turnover ratio: Female | % | 28.76 | 25.68 | 27.34 | 58 |
| Employee turnover ratio: Male | % | 29.02 | 25.97 | 26.08 | 58 |
| Employee turnover ratio: Over 55 years of age | % | 23.39 | 14.97 | 14.86 | 58 |
| Employee turnover ratio: Under 30 years of age | % | 34.89 | 33.72 | 35.4 | 58 |
| Per capita days of paid leave | Day(s) | 7.8 | 8.2 | 7.06 | 60 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Number of registered safety engineers | Person | 97 | 107 | 137 | 61 |
| Number of safety emergency drills | Session(s) | 4196 | 8213 | 10192 | 61 |
| Person-times covered by safety training | Person-time | 406592 | 468962 | 572580 | 61 |
| Physical examination coverage | % | 100 | 100 | 100 | 60 |
| Total investment in safety production | Ten thousand yuan | 10040.6 | 4092.29 | 4321.8 | 61 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Employee training coverage | % | 100 | 100 | 100 | 60 |
| Number of ESG training sessions | Session(s) | 2 | 3 | 3 | 59 |
| Percentage of trained employees: Female | % | 100 | 100 | 100 | 58 |
| Percentage of trained employees: Male | % | 100 | 100 | 100 | 58 |
| Percentage of trained employees: Management | % | 100 | 100 | 100 | 58 |
| Percentage of trained employees: Non-management | % | 100 | 100 | 100 | 58 |
| Safety training coverage | % | 100 | 100 | 100 | 61 |
| Total R&D investment | RMB 100 million | 1.01 | 1.31 | 1.5 | 61 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Average hours of employee training: Female | Hour(s) | 43.56 | 45.02 | 45.62 | 58 |
| Average hours of employee training: Male | Hour(s) | 43.27 | 44.15 | 44.86 | 58 |
| Average hours of employee training: Management | Hour(s) | 39.38 | 41.26 | 41.09 | 58 |
| Average hours of employee training: Non-management staff | Hour(s) | 43.66 | 47.96 | 45.45 | 58 |
| Total employee training hours | Hour(s) | 1242723.98 | 1794257.01 | 1884472.47 | 60 |
| Total investment in employee training | Ten thousand yuan | 1205.98 | 1042.46 | 1936.7 | 60 |
| Training hours per employee | Hour(s) | 43.37 | 44.59 | 45.11 | 60 |
| Training input per employee | Yuan | 412.27 | 259.07 | 472.63 | 60 |
Number of suppliers by geographical region.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Localized procurement rate | % | 95.1 | 99.9 | 99.95 | 60 |
| Number of overseas suppliers | Pcs | 2 | 2 | 58 | |
| Number of potential suppliers rejected for non-compliance | Pcs | 22 | 15 | 15 | 61 |
| Number of suppliers by region - Hong Kong, Macao and Taiwan suppliers | Number | 17 | 35 | ||
| Number of suppliers by region - Supplier of Mainland China | Number | 18337 | 35 | ||
| Number of suppliers from Hong Kong, Macao and Taiwan | Pcs | 2 | 18 | 17 | 58 |
| Number of suppliers in Mainland China | Pcs | 16295 | 20110 | 18337 | 58 |
| Review number of suppliers | Number | 5395 | 35 | ||
| Total number of suppliers | Pcs | 16299 | 20130 | 18354 | 58 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Number of potential suppliers rejected for non-conformance | Number, Pcs | 22 | 15 | 15 | 35, 58 |
| Number of supplier meetings held by all affiliated units | Number | 14 | 35 | ||
| Number of supplier social responsibility training meetings successfully held | Number | 229 | 35 | ||
| Number of supplier social responsibility training sessions held | Session(s) | 339 | 186 | 229 | 58, 61 |
| Number of suppliers of terminated cooperation due to non-compliance | Number | 15 | 35 | ||
| Number of suppliers participating in supplier meetings | Number | 900 | 35 | ||
| Number of suppliers reviewed during the reporting period | Pcs | 9780 | 6369 | 5359 | 58, 61 |
| Number of suppliers whose cooperation has been discontinued due to non-compliance | Pcs | 415 | 654 | 58, 61 | |
| Percentage of suppliers passing the certification of quality, environment and occupational health and safety system | % | 100 | 100 | 100 | 61 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Core indicators disclosed | % | 91.5 | 68 | ||
| Customer complaint handling rate | % | 100 | 99.9 | 100 | 59 |
| Net asset | RMB 100 million | 138.89 | 143.26 | 160.36 | 59 |
| Number of complaints received | Pcs | 30165 | 34700 | 25668 | 59 |
| Residential customer satisfaction | Point (s) | 86.3 | 89.7 | 88.32 | 61 |
| Satisfaction of customer complaint handling in shopping mall | Point (s) | 97.1 | 97.9 | 99.86 | 61 |
| Satisfaction of overall return visit of residential customers | % | 66 | 70.65 | 82.15 | 61 |
| Shopping mall consumer satisfaction | Point (s) | 98.7 | 99.2 | 99.2 | 61 |
| Shopping mall tenant satisfaction | Point (s) | 98.9 | 99.3 | 98.5 | 61 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Number of international, national or industry standards formed through participation | Pcs | 3 | 61 | ||
| Number of new patents | Item(s) | 7 | 61 | ||
| Number of trademarks, copyrights and other intellectual property rights | Pcs | 790 | 933 | 990 | 61 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Information security investment | Ten thousand yuan | 100 | 100 | 320 | 59 |
| Number of information security training sessions | Session(s) | 1 | 6 | 59 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Total tax | RMB 100 million | 9.6 | 10.8 | 14.5 | 59 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Number of legal and compliance training sessions | Session(s) | 58 | 59 | 106 | 59 |
| Total anti-corruption training hours for the Board of Directors | Hour(s) | 18 | 56 | 72 | 59 |
| Total hours of anti-corruption training for employees | Hour(s) | 101599 | 255400 | 146518 | 59 |
| Total number of employees trained on anti-corruption | Person-time | 66162 | 127700 | 124555 | 59 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2023 | 2025 | Report Pages |
|---|---|---|---|---|
| Composite ESG report rating for China Resources Mixc Lifestyle Services Limited | ★★★★★ | 68 | ||
| Number of projects covered by socialized emergency project (AED) nationwide by 2025 | 655 | 7 | ||
| inclusion in HSCSI ESG Leaders Select Index | Yes | 4 | ||
| inclusion in Hang Seng Climate Change 1.5°C Target Index | Yes | 4 | ||
| inclusion in Hang Seng ESG 50 Index | Yes | 4 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2021 | 2022 | 2023 | Report Pages |
|---|---|---|---|---|---|
| Number of volunteers | Person | 4557 | 5241 | 5234 | 59, 61 |
| Rate of return on total assets | % | 11.86 | 12.62 | 15.03 | 59 |
| Revenue | RMB 100 million | 88.75 | 120.16 | 147.67 | 59 |
| Total hours of volunteer activities | Hour(s) | 8900 | 588558 | 17010 | 61 |
| Total hours of volunteer service activities | Hour(s) | 8900 | 58858 | 17010 | 59 |
| Total public welfare donations | Ten thousand yuan | / | 120 | / | 61 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | Ton | 2349.44 | 2344.88 | 627.54 |
| Indirect Energy Emissions (Scope 2) | Ton | 11692.37 | 10223.02 | 11184.57 |
| Total GHG Emissions | Ton | 13484.12 | 12379.62 | 11812.11 |
| Total GHG Emissions Intensity (By Area) | Ton/ten thousand square meters | 495.5 | 448.1 | 431.1 |
| Total GHG Emissions Intensity (By Revenue) | Ton/ten thousand yuan operating income | 0.01519 | 0.0103 | 0.007999 |
| Total Other Indirect Energy Emissions (Scope 3) | Ton | 1957587.01 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Hazardous Waste (Used Batteries) | Pcs | 26 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Glass Waste | Ton | 0.3 | ||
| Non-Hazardous Waste (Construction Waste) | Ton | 23.6 | 44.1 | 50402 |
| Non-Hazardous Waste (Domestic Waste) | Ton | 4492.62 | ||
| Non-Hazardous Waste (Kitchen Waste) | Ton | 375.9 | 153.68 | 2348.44 |
| Non-Hazardous Waste Disposed | Ton | 465.75 | 471.27 | 9535.11 |
| Non-Hazardous Waste Recycled | Ton | 2354.29 | ||
| Paper Waste | Ton | 5.24 | ||
| Total Non-Hazardous Waste Intensity (By Revenue) | tons/ten thousand yuan operating income | 0.00022 | 0.000218 | 0.006457 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 | 2030 |
|---|---|---|---|
| GHG Emissions Reduction Compared to Last Year | Ton | 70398 | |
| Target Scope 1 and 2 Emissions Reduction Percentage by 2030 Compared to 2021 | % | 16 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Comprehensive Energy Consumption Intensity (By Revenue) | Tons of standard coal/ten thousand yuan operating income | 0.004136 | 0.002889 | 0.001864 |
| Diesel Fuel Consumption | Ton | 0.56 | 0.57 | 0.39 |
| Fossil Fuel Consumption | Ton | 0.1316 | 0.131 | 0.0342 |
| Gasoline Consumption | Ton | 19.06 | 34.82 | 44 |
| Natural Gas Consumption | Ten thousand standard cubic meters | 106.01 | 103.75 | 22.79 |
| Percentage of Renewable Energy Consumption | % | 64.15 | 62.27 | 87.58 |
| Total Direct Energy Consumption | Ten thousand tons of standard coal | 0.1316 | 0.131 | 0.0342 |
| Total Energy Consumption | Ten thousand tons of standard coal | 0.3671 | 0.3472 | 0.2752 |
| Total Indirect Energy Consumption | Ten thousand tons of standard coal | 0.2355 | 0.2162 | 0.241 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Recycled Water Usage | Ton | 206 | 83249.67 | |
| Total Wastewater Discharge | Ton | 10747521 | 11766383 | 14924868 |
| Total Water Withdrawal | Cubic meter | 12644142 | 13842084 | 17558669 |
| Water Consumption Intensity (By Revenue) | Cubic meter/ten thousand yuan operating income | 6.78 | 7.17 | 11.89 |
| Water Consumption in Office | Ton | 13992.5 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Investment in Energy-saving and Emission-reduction Technology Transformation | Ton | 899.68 | 630.09 | 575.27 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Number of Employees Aged Above 50 | Person | 1703 | 3824 | 3261 |
| Number of Employees Aged Below 30 | Person | 9572 | 12237 | 12121 |
| Number of Employees in Hong Kong | Person | 5 | 9 | 14 |
| Number of Employees in Mainland China | Person | 28649 | 40230 | 40963 |
| Number of Female Employees | Person | 9244 | 13828 | 13567 |
| Number of Full-time Employees | Person | 28654 | 40239 | 40977 |
| Number of Male Employees | Person | 19410 | 26411 | 27410 |
| Number of New Employees | Person | 8463 | 15511 | 17442 |
| Number of Total Employees | Person | 28654 | 40239 | 40977 |
| Percentage of Employees Aged Above 50 | % | 5.95 | 9.51 | 7.96 |
| Percentage of Employees Aged Below 30 | % | 33.41 | 30.42 | 29.57 |
| Percentage of Employees in Hong Kong | % | 0.02 | 0.02 | 0.03 |
| Percentage of Employees in Mainland China | % | 99.98 | 99.98 | 99.96 |
| Percentage of Female Employees | % | 32.26 | 34.35 | 33.11 |
| Percentage of Full-time Employees | % | 100 | 100 | 100 |
| Percentage of Male Employees | % | 67.74 | 65.65 | 66.89 |
| Percentage of New Employees | % | 29.54 | 38.56 | 42.54 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 24.91 | 21.66 | 22.81 |
| Turnover Rate of Employees Aged Above 50 | % | 23.39 | 14.97 | 14.86 |
| Turnover Rate of Employees Aged Below 30 | % | 34.89 | 33.72 | 35.4 |
| Turnover Rate of Employees in Hong Kong | % | 12.5 | 12.5 | |
| Turnover Rate of Employees in Mainland China | % | 28.94 | 25.87 | 26.5 |
| Turnover Rate of Female Employees | % | 28.76 | 25.68 | 27.34 |
| Turnover Rate of Male Employees | % | 29.02 | 25.97 | 26.08 |
| Turnover Rate of Total Employees | % | 28.94 | 25.87 | 26.5 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Health Check Coverage for Employees | % | 100 | 100 | 100 |
| Investment in Work Safety | Ten thousand yuan | 10040.6 | 4092.29 | 4321.8 |
| Number of People Receiving Training on Work Safety | Person-time | 406592 | 468962 | 572580 |
| Number of Production Safety Emergency Drills | Session(s) | 4196 | 8213 | 10192 |
| Participation Rate of Safety Training | % | 100 | 100 | 100 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 100 | 100 | 100 |
| Percentage of Trained Female Employees | % | 100 | 100 | 100 |
| Percentage of Trained General Employees | % | 100 | 100 | 100 |
| Percentage of Trained Male Employees | % | 100 | 100 | 100 |
| Percentage of Trained Senior Management | % | 100 | 100 | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Average Training Hours (Female) | Hour(s) | 43.56 | 45.02 | 45.62 |
| Average Training Hours (General Staff) | Hour(s) | 43.66 | 47.96 | 45.45 |
| Average Training Hours (Male) | Hour(s) | 43.27 | 44.15 | 44.86 |
| Average Training Hours (Senior Management) | Hour(s) | 39.38 | 41.26 | 41.09 |
| Average Training Hours per Employee | Hour(s) | 43.37 | 44.59 | 45.11 |
| Total Training Hours | Hour(s) | 1242723.98 | 1794257.01 | 1884472.47 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Number of Suppliers in Mainland China | Pcs | 16295 | 20110 | 18337 |
| Number of Suppliers in Overseas | Pcs | 2 | 2 | |
| Number of Total Suppliers | Pcs | 16299 | 20130 | 18354 |
| Proportion of Spending on Local Suppliers | % | 95.1 | 99.9 | 99.95 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Number of Supplier Social Responsibility Training Sessions | Session(s) | 339 | 186 | 229 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Standard Indicator | Unit |
|---|---|
| Percentage of Recalled Products for Safety and Health Reasons |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Complaint Growth Rate | % | 15.04 | -26.04 | |
| Complaints Handling Rate | % | 100 | 99.9 | 100 |
| Satisfaction Rate of Customer Complaint Handling | Point (s) | 97.1 | 97.9 | 99.86 |
| Total Number of Customer Complaints | Pcs | 30165 | 34700 | 25668 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Number of Intellectual Property Rights Obtained by the Company | Pcs | 790 | 933 | 990 |
| Number of Patents Granted | Item(s) | 7 | ||
| Total Training Sessions on Intellectual Property Protection | Session(s) | 1 | 6 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Board Anti-corruption Training Duration | Hour(s) | 18 | 56 | 72 |
| Number of Attendance for Anti-corruption Training | Person-time | 66162 | 127700 | 124555 |
| Total Anti-corruption Training Hours for Directors and Management | Hour(s) | 18 | 56 | 72 |
| Total Hours of Anti-corruption Training for Employees | Hour(s) | 101599 | 255400 | 146518 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2021 | 2022 | 2023 |
|---|---|---|---|---|
| Number of Registered Volunteers | Person | 4757 | 5241 | 5234 |
| Total Public Welfare Donations | Ten thousand yuan | 120 | ||
| Total Volunteer Service Hours | Hour(s) | 8900 | 58858 | 17010 |