Sustainability Report 2023

Year: 2023
Published: 2024-04-29
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2022 Report Pages
Exhaust emissions Cubic meter 0[1] 60

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 2023-2025 2023–2025 2025-2030 2025–2030 2030 Report Pages
Annual clean energy equivalent carbon emission reduction (carbon sink) - Carbon reduction amount of green electricity use ton 35449 43
Annual clean energy equivalent carbon emission reduction (carbon sink) - Carbon reduction in photovoltaic power generation ton 2780 43
Annual clean energy equivalent carbon emission reduction (carbon sink) - Green certificate purchase equivalent carbon reduction ton 8572 43
Annual reduction in carbon emission intensity (Scope 1 and 2) % 2.1 0.8 7
Carbon emission intensity of the unit management area of Scope 1 and Scope 2 % decrease annually 1.2 0.8 41
Carbon emission reduction from green electricity and certificates tons 44000 43
Carbon emission reduction from photovoltaic electricity tons 2800 43
Carbon intensity per unit management area (Scope 1 and Scope 2) tons/square meter 0.04311 42
Carbon intensity per unit of management area Ton/ten thousand square meters 495.5 448.1 431.1 42
Change from base year (carbon intensity per unit of management area) Percent Reduced by 9.57% Reduced by 13.01% 42
GHG emissions (Scopes 1 & 2) Ton 13484.12 12379.62 11812.11 57
Greenhouse gas emission density Ton/ten thousand yuan operating income 0.01519 0.0103 0.007999 57
Reduction in Scope 1 and 2 carbon emission intensity by 2030 compared to base year % >=16 7
Scope 1 Greenhouse gas emissions Ton 2349.44 2344.88 627.54 57
Scope 1 greenhouse gas emissions Ton 2349.44 2344.88 627.54 42
Scope 2 Greenhouse gas emissions Ton 11134.68 10034.74 11184.57 57
Scope 2 greenhouse gas emissions Ton 11692.37 10223.02 11184.57 42
Scope 3 Greenhouse gas emissions Ton / / 1957587.01 57
Total greenhouse gas emissions in Scope 1 and Scope 2 Ton 13484.12 12367.9 11812.11 42
annual carbon intensity per unit management area reduction % -3.8 4

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Emission density of hazardous waste Ton/ten thousand yuan operating income / 57
Waste lead-acid battery Pcs / / 26 57

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Construction waste Ton 23.6 44.1 50402 57
Domestic waste Ton / / 4492.62 57
Emission density of non-hazardous waste Ton/ten thousand yuan operating income / 0.00000533 0.006457 57
General waste emission intensity tons/ten thousand yuan operating income 0.00022 0.000218 0.006457 60
General waste emissions Ton 195.3 262.3 9535.11 60
Kitchen waste Ton 375.9 153.68 2348.44 57
Paper recycling volume Ton 5.24 60
Recycling amount of other metal, wood, plastic and glass wastes Ton 0.3 60
Recycling amount of waste lead-acid batteries Pcs 26 60
Recycling amount of waste printer cartridges and toner cartridges Pcs 403 60
Total emission of non-hazardous waste Ton 465.75 471.27 9535.11 57
Waste printer toner cartridge Pcs 794 1320 403 57

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2023 2030 2050 Report Pages
Carbon emission intensity control objectives (Scope 1 and Scope 2) will be reduced by not less than 16% compared with the base year 41
Greenhouse gas emission reductions Ton 70398[2] 60
Total carbon emission control objectives (Scope 1 and Scope 2) will reach the peak value achieve carbon neutrality 41

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2023 Report Pages
Electronic waste recycling volume Ton 0.31 60
Kitchen waste recycling volume Ton 2348.44 60
Waste recycling volume Ton 2354.29 60

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Clean energy consumption kWh 67048131 59
Comprehensive energy consumption Ten thousand tons of standard coal, ten thousands of standard coal 0.3671 0.3472 0.2752 44, 57
Comprehensive energy consumption intensity Tons of standard coal/output value of RMB 10000, Tons of standard coal/ten thousand yuan operating income 0.004136 0.002889 0.001864 44, 57
Construction of new distributed photovoltaic (expected annual generation) kWh/year 6400000 43
Diesel oil consumption Ton 0.56 0.57 0.39 57
Fossil energy consumption Ton 0.1316 0.131 0.0342 59
Gasoline consumption Ton 19.06 34.82 44 57
Green electricity and green certificates purchased kWh 77188129 43
Natural gas consumption Ten thousand standard cubic meters 106.01 103.75 22.79 57
Non-fossil energy consumption kWh 0.2355 0.2162 0.241 59
Office power consumption kWh 1917322.94 60
Outsourced green power kWh 62158129 60
Photovoltaic electricity captured kWh 4890002 43
Proportion of non-fossil energy use % 64.15 62.27 87.58 59
Self-built photovoltaic power generation kWh 30235 148797 4890002 60
Total direct energy consumption Ten thousand tons of standard coal, ten thousands of standard coal 0.1316 0.131 0.0342 44, 57
Total indirect energy consumption Ten thousand tons of standard coal, ten thousands of standard coal 0.2355 0.2162 0.241 44, 57
Total power consumption Ten thousand kWh 1916.47 1759.56 1961.17 57

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Density of water consumption Cubic meter/ten thousand yuan operating income 6.78 7.17 11.89 57
Fresh water consumption Ton 12644142 13842804 17558669 60
Office water consumption Ton 13992.5 60
Reclaimed and reused water quantity Ton 206 83249.67 60
Total water consumption Cubic meter 12644142 13842084 17558669 57
Waste water discharge volume Ton 10747521 11766383 14924868 60
Water saving Ton 339966.16 3089121.13 60

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2021 2022 2023 Report Pages
Energy saving capacity ten thousand tons of coal standard coal 0.0766 0.2595 0.5538 60
Energy-saving technical transformation input Ton 899.68 630.09 575.27 60
Expected energy saving by central air-conditioning kWh/year 8000000 43
Office space energy saving capacity kWh 9600 23110 27800 60
Technical energy saving capacity ten thousand tons of coal standard coal 0.0716 0.2555 0.3476 60

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2023 Report Pages
Office water treatment capacity Ton 27.59 60

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2021 2022 2023 Report Pages
Number of environmental protection training and education sessions Session(s) 580 875 901 59
Number of indicators with comparative data 152 68
Number of open commercial operation and sub-leased shopping malls Pcs 71 86 101 61
Total investment in environmental protection Session(s), million RMB 755.06 388.19 4.3011 43, 59

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Age: 30 to 55 years of age Person 17379 24178 25595 58
Age: Over 55 years of age Person 1703 3824 3261 58
Age: Under 30 years of age Person 9572 12237 12121 58
Employment type: Full-time Person 28654 40239 40977 58
Gender Female Person 9244 13828 13567 57
Gender Male Person 19410 26411 27410 57
Labor contract signing rate % 100 100 100 60
Localized employment proportion % 51.24 47.16 50.06 60
Number of R&D personnel Person 110 142 277 61
Number of all employees Person 28654 40239 40977 57
Number of fresh graduates recruited Person 624 866 1561 60
Number of full-time safety management personnel Person 235 294 322 61
Number of newly employed individuals Person 8463 15511 17442 60
Number of persons with disabilities employed Person 33 63 101 60
Percentage of female managers % 37.07 44.67 41.31 60
Preservation and appreciation ratio of state-owned assets % 111.43 103.29 89.34 59
Region: Employees from Chinese Mainland Person 28649 40230 40963 58
Region: Employees from Hong Kong, Macao and Taiwan Person 5 9 14 58
Retail sales RMB 100 million 1189 1264 1812 59
Return on equity % 12.43 15.69 19.38 59
Social insurance coverage % 100 100 100 60
Total asset RMB 100 million 215.92 258.38 277.83 59
Total number of employees Person 28654 40239 40977 60

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Employee turnover rate % 28.94 25.87 26.5 60
Employee turnover ratio: 30 to 55 years of age % 24.91 21.66 22.81 58
Employee turnover ratio: Employees from Chinese Mainland % 28.94 25.87 26.5 58
Employee turnover ratio: Employees from Hong Kong, Macao and Taiwan % 12.5 12.5 58
Employee turnover ratio: Female % 28.76 25.68 27.34 58
Employee turnover ratio: Male % 29.02 25.97 26.08 58
Employee turnover ratio: Over 55 years of age % 23.39 14.97 14.86 58
Employee turnover ratio: Under 30 years of age % 34.89 33.72 35.4 58
Per capita days of paid leave Day(s) 7.8 8.2 7.06 60

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2021 2022 2023 Report Pages
Number of registered safety engineers Person 97 107 137 61
Number of safety emergency drills Session(s) 4196 8213 10192 61
Person-times covered by safety training Person-time 406592 468962 572580 61
Physical examination coverage % 100 100 100 60
Total investment in safety production Ten thousand yuan 10040.6 4092.29 4321.8 61

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2021 2022 2023 Report Pages
Employee training coverage % 100 100 100 60
Number of ESG training sessions Session(s) 2 3 3 59
Percentage of trained employees: Female % 100 100 100 58
Percentage of trained employees: Male % 100 100 100 58
Percentage of trained employees: Management % 100 100 100 58
Percentage of trained employees: Non-management % 100 100 100 58
Safety training coverage % 100 100 100 61
Total R&D investment RMB 100 million 1.01 1.31 1.5 61

The average training hours completed per employee by gender and employee category.

Indicator Unit 2021 2022 2023 Report Pages
Average hours of employee training: Female Hour(s) 43.56 45.02 45.62 58
Average hours of employee training: Male Hour(s) 43.27 44.15 44.86 58
Average hours of employee training: Management Hour(s) 39.38 41.26 41.09 58
Average hours of employee training: Non-management staff Hour(s) 43.66 47.96 45.45 58
Total employee training hours Hour(s) 1242723.98 1794257.01 1884472.47 60
Total investment in employee training Ten thousand yuan 1205.98 1042.46 1936.7 60
Training hours per employee Hour(s) 43.37 44.59 45.11 60
Training input per employee Yuan 412.27 259.07 472.63 60

Number of suppliers by geographical region.

Indicator Unit 2021 2022 2023 Report Pages
Localized procurement rate % 95.1 99.9 99.95 60
Number of overseas suppliers Pcs 2 2 58
Number of potential suppliers rejected for non-compliance Pcs 22 15 15 61
Number of suppliers by region - Hong Kong, Macao and Taiwan suppliers Number 17 35
Number of suppliers by region - Supplier of Mainland China Number 18337 35
Number of suppliers from Hong Kong, Macao and Taiwan Pcs 2 18 17 58
Number of suppliers in Mainland China Pcs 16295 20110 18337 58
Review number of suppliers Number 5395 35
Total number of suppliers Pcs 16299 20130 18354 58

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2021 2022 2023 Report Pages
Number of potential suppliers rejected for non-conformance Number, Pcs 22 15 15 35, 58
Number of supplier meetings held by all affiliated units Number 14 35
Number of supplier social responsibility training meetings successfully held Number 229 35
Number of supplier social responsibility training sessions held Session(s) 339 186 229 58, 61
Number of suppliers of terminated cooperation due to non-compliance Number 15 35
Number of suppliers participating in supplier meetings Number 900 35
Number of suppliers reviewed during the reporting period Pcs 9780 6369 5359 58, 61
Number of suppliers whose cooperation has been discontinued due to non-compliance Pcs 415 654 58, 61
Percentage of suppliers passing the certification of quality, environment and occupational health and safety system % 100 100 100 61

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2021 2022 2023 Report Pages
Core indicators disclosed % 91.5 68
Customer complaint handling rate % 100 99.9 100 59
Net asset RMB 100 million 138.89 143.26 160.36 59
Number of complaints received Pcs 30165 34700 25668 59
Residential customer satisfaction Point (s) 86.3 89.7 88.32 61
Satisfaction of customer complaint handling in shopping mall Point (s) 97.1 97.9 99.86 61
Satisfaction of overall return visit of residential customers % 66 70.65 82.15 61
Shopping mall consumer satisfaction Point (s) 98.7 99.2 99.2 61
Shopping mall tenant satisfaction Point (s) 98.9 99.3 98.5 61

Description of practices relating to observing and protecting intellectual property rights.

Indicator Unit 2021 2022 2023 Report Pages
Number of international, national or industry standards formed through participation Pcs 3 61
Number of new patents Item(s) 7 61
Number of trademarks, copyrights and other intellectual property rights Pcs 790 933 990 61

Description of consumer data protection and privacy policies, and how they are implemented and monitored.

Indicator Unit 2021 2022 2023 Report Pages
Information security investment Ten thousand yuan 100 100 320 59
Number of information security training sessions Session(s) 1 6 59

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2021 2022 2023 Report Pages
Total tax RMB 100 million 9.6 10.8 14.5 59

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2021 2022 2023 Report Pages
Number of legal and compliance training sessions Session(s) 58 59 106 59
Total anti-corruption training hours for the Board of Directors Hour(s) 18 56 72 59
Total hours of anti-corruption training for employees Hour(s) 101599 255400 146518 59
Total number of employees trained on anti-corruption Person-time 66162 127700 124555 59

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2023 2025 Report Pages
Composite ESG report rating for China Resources Mixc Lifestyle Services Limited ★★★★★ 68
Number of projects covered by socialized emergency project (AED) nationwide by 2025 655 7
inclusion in HSCSI ESG Leaders Select Index Yes 4
inclusion in Hang Seng Climate Change 1.5°C Target Index Yes 4
inclusion in Hang Seng ESG 50 Index Yes 4

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2021 2022 2023 Report Pages
Number of volunteers Person 4557 5241 5234 59, 61
Rate of return on total assets % 11.86 12.62 15.03 59
Revenue RMB 100 million 88.75 120.16 147.67 59
Total hours of volunteer activities Hour(s) 8900 588558 17010 61
Total hours of volunteer service activities Hour(s) 8900 58858 17010 59
Total public welfare donations Ten thousand yuan / 120 / 61

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Direct GHG Emissions (Scope 1) Ton 2349.44 2344.88 627.54
Indirect Energy Emissions (Scope 2) Ton 11692.37 10223.02 11184.57
Total GHG Emissions Ton 13484.12 12379.62 11812.11
Total GHG Emissions Intensity (By Area) Ton/ten thousand square meters 495.5 448.1 431.1
Total GHG Emissions Intensity (By Revenue) Ton/ten thousand yuan operating income 0.01519 0.0103 0.007999
Total Other Indirect Energy Emissions (Scope 3) Ton 1957587.01

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023
Hazardous Waste (Used Batteries) Pcs 26

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Glass Waste Ton 0.3
Non-Hazardous Waste (Construction Waste) Ton 23.6 44.1 50402
Non-Hazardous Waste (Domestic Waste) Ton 4492.62
Non-Hazardous Waste (Kitchen Waste) Ton 375.9 153.68 2348.44
Non-Hazardous Waste Disposed Ton 465.75 471.27 9535.11
Non-Hazardous Waste Recycled Ton 2354.29
Paper Waste Ton 5.24
Total Non-Hazardous Waste Intensity (By Revenue) tons/ten thousand yuan operating income 0.00022 0.000218 0.006457

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2023 2030
GHG Emissions Reduction Compared to Last Year Ton 70398
Target Scope 1 and 2 Emissions Reduction Percentage by 2030 Compared to 2021 % 16

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Comprehensive Energy Consumption Intensity (By Revenue) Tons of standard coal/ten thousand yuan operating income 0.004136 0.002889 0.001864
Diesel Fuel Consumption Ton 0.56 0.57 0.39
Fossil Fuel Consumption Ton 0.1316 0.131 0.0342
Gasoline Consumption Ton 19.06 34.82 44
Natural Gas Consumption Ten thousand standard cubic meters 106.01 103.75 22.79
Percentage of Renewable Energy Consumption % 64.15 62.27 87.58
Total Direct Energy Consumption Ten thousand tons of standard coal 0.1316 0.131 0.0342
Total Energy Consumption Ten thousand tons of standard coal 0.3671 0.3472 0.2752
Total Indirect Energy Consumption Ten thousand tons of standard coal 0.2355 0.2162 0.241

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Recycled Water Usage Ton 206 83249.67
Total Wastewater Discharge Ton 10747521 11766383 14924868
Total Water Withdrawal Cubic meter 12644142 13842084 17558669
Water Consumption Intensity (By Revenue) Cubic meter/ten thousand yuan operating income 6.78 7.17 11.89
Water Consumption in Office Ton 13992.5

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2021 2022 2023
Investment in Energy-saving and Emission-reduction Technology Transformation Ton 899.68 630.09 575.27

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Number of Employees Aged Above 50 Person 1703 3824 3261
Number of Employees Aged Below 30 Person 9572 12237 12121
Number of Employees in Hong Kong Person 5 9 14
Number of Employees in Mainland China Person 28649 40230 40963
Number of Female Employees Person 9244 13828 13567
Number of Full-time Employees Person 28654 40239 40977
Number of Male Employees Person 19410 26411 27410
Number of New Employees Person 8463 15511 17442
Number of Total Employees Person 28654 40239 40977
Percentage of Employees Aged Above 50 % 5.95 9.51 7.96
Percentage of Employees Aged Below 30 % 33.41 30.42 29.57
Percentage of Employees in Hong Kong % 0.02 0.02 0.03
Percentage of Employees in Mainland China % 99.98 99.98 99.96
Percentage of Female Employees % 32.26 34.35 33.11
Percentage of Full-time Employees % 100 100 100
Percentage of Male Employees % 67.74 65.65 66.89
Percentage of New Employees % 29.54 38.56 42.54

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2021 2022 2023
Turnover Rate of Employees Aged 30-50 % 24.91 21.66 22.81
Turnover Rate of Employees Aged Above 50 % 23.39 14.97 14.86
Turnover Rate of Employees Aged Below 30 % 34.89 33.72 35.4
Turnover Rate of Employees in Hong Kong % 12.5 12.5
Turnover Rate of Employees in Mainland China % 28.94 25.87 26.5
Turnover Rate of Female Employees % 28.76 25.68 27.34
Turnover Rate of Male Employees % 29.02 25.97 26.08
Turnover Rate of Total Employees % 28.94 25.87 26.5

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2021 2022 2023
Health Check Coverage for Employees % 100 100 100
Investment in Work Safety Ten thousand yuan 10040.6 4092.29 4321.8
Number of People Receiving Training on Work Safety Person-time 406592 468962 572580
Number of Production Safety Emergency Drills Session(s) 4196 8213 10192
Participation Rate of Safety Training % 100 100 100

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2021 2022 2023
Percentage of Employees Trained % 100 100 100
Percentage of Trained Female Employees % 100 100 100
Percentage of Trained General Employees % 100 100 100
Percentage of Trained Male Employees % 100 100 100
Percentage of Trained Senior Management % 100 100 100

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2021 2022 2023
Average Training Hours (Female) Hour(s) 43.56 45.02 45.62
Average Training Hours (General Staff) Hour(s) 43.66 47.96 45.45
Average Training Hours (Male) Hour(s) 43.27 44.15 44.86
Average Training Hours (Senior Management) Hour(s) 39.38 41.26 41.09
Average Training Hours per Employee Hour(s) 43.37 44.59 45.11
Total Training Hours Hour(s) 1242723.98 1794257.01 1884472.47

Number of suppliers by geographical region.

Standard Indicator Unit 2021 2022 2023
Number of Suppliers in Mainland China Pcs 16295 20110 18337
Number of Suppliers in Overseas Pcs 2 2
Number of Total Suppliers Pcs 16299 20130 18354
Proportion of Spending on Local Suppliers % 95.1 99.9 99.95

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Standard Indicator Unit 2021 2022 2023
Number of Supplier Social Responsibility Training Sessions Session(s) 339 186 229

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Standard Indicator Unit
Percentage of Recalled Products for Safety and Health Reasons

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2021 2022 2023
Complaint Growth Rate % 15.04 -26.04
Complaints Handling Rate % 100 99.9 100
Satisfaction Rate of Customer Complaint Handling Point (s) 97.1 97.9 99.86
Total Number of Customer Complaints Pcs 30165 34700 25668

Description of practices relating to observing and protecting intellectual property rights.

Standard Indicator Unit 2021 2022 2023
Number of Intellectual Property Rights Obtained by the Company Pcs 790 933 990
Number of Patents Granted Item(s) 7
Total Training Sessions on Intellectual Property Protection Session(s) 1 6

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2021 2022 2023
Board Anti-corruption Training Duration Hour(s) 18 56 72
Number of Attendance for Anti-corruption Training Person-time 66162 127700 124555
Total Anti-corruption Training Hours for Directors and Management Hour(s) 18 56 72
Total Hours of Anti-corruption Training for Employees Hour(s) 101599 255400 146518

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2021 2022 2023
Number of Registered Volunteers Person 4757 5241 5234
Total Public Welfare Donations Ten thousand yuan 120
Total Volunteer Service Hours Hour(s) 8900 58858 17010