Environmental, Social and Governance Report 2023
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Non-compliance with environmental laws and regulations | In 2023, the organization did not have material non-compliance with environmental laws and regulations | 98 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Greenhouse Gas Emissions per RMB10000 of Output (kg of CO2 equivalent/RMB10000) | kg of CO2 equivalent/RMB10000 | 24.89 | 43 |
| Scope 1 Greenhouse Gas Emissions (tons of CO2 equivalent) | tons of CO2 equivalent | 139931.21 | 43 |
| Scope 2 Greenhouse Gas Emissions (tons of CO2 equivalent) | tons of CO2 equivalent | 510745.92 | 43 |
| Total Greenhouse Gas Emissions (tons of CO2 equivalent) | tons of CO2 equivalent | 650677.13 | 43 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Hazardous Waste Discharge per RMB10000 of Output (kg/RMB10000) | kg/RMB10000 | 0.26 | 43 |
| Significant spills | In 2023, the organization had no significant spills | 98 | |
| Total Hazardous Waste Discharge (tons) | tons | 6674.54 | 43 |
| Total Wastewater Discharge (tons) | tons | 2807073.95 | 43 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Non-hazardous Waste Discharge per Unit Product (kg/unit) | kg/unit | 0.36 | 43 |
| Recycling practices - plastic reused | tons | 20092 | 38 |
| Recycling practices - recycling volume | million units | 6.74 | 38 |
| Total Non-hazardous Waste Treated (tons) | tons | 108457.06 | 43 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Candy - waste recycling rate | 96% | 38 | ||
| Recycling practices - recycling volume goal | million units | 7.6 | 38 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Candy - solar power generation capacity | megawatts | 8.5 | 38 |
| Comprehensive Energy Consumption per RMB10000 of Output | kWh/RMB10000 | 54.3 | 41 |
| Decrease in natural gas usage per unit of output at Tianjin Haier Washing Machine Factory | percent | 39 | 50 |
| Direct Energy Consumption | MWh | 107097.98 | 41 |
| Indirect Energy Consumption | MWh | 1312495.7 | 41 |
| Reduction in electricity consumption per unit of output at Tianjin Haier Washing Machine Factory | percent | 17 | 50 |
| Total Comprehensive Energy Consumption | MWh | 1419593.68 | 41 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Decrease in water use per unit of output at Tianjin Haier Washing Machine Factory | percent | 24 | 50 |
| Reduction in water consumption per unit of output at Tianjin Haier Washing Machine Factory | percent | 30 | 50 |
| Total Water Consumption | tons | 5822924.96 | 41 |
| Water Consumption per RMB10000 of Output | tons/RMB10000 | 0.22 | 41 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Candy - water recycling rate | 40% | 38 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Packaging Material Consumption per RMB10000 of Output | tons/RMB10000 | 0.02 | 41 |
| Total Packaging Material Consumption | tons | 513068.95 | 41 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Candy - factories certified with ISO 50001 and ISO 14001 | of factories | 66% | 38 |
| environmental risk points evaluated | environmental risk points | 657 | 42 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Best Employers in the UK | consecutive years | 2 | 101 | ||
| Number of employees in America | persons | 16746 | 16767 | 55 | |
| Number of employees in Asia and Africa | persons | 11628 | 12017 | 55 | |
| Number of employees in Australia & New Zealand | persons | 1772 | 1802 | 55 | |
| Number of employees in China | persons | 72827 | 74451 | 55 | |
| Number of employees in Europe | persons | 6613 | 7421 | 55 | |
| Total number of administrative personnel | persons | 2387 | 2315 | 54 | |
| Total number of employees aged 30 to 40 years old | persons | 14781 | 16745 | 54 | |
| Total number of employees aged 40 to 50 years old | persons | 33997 | 36405 | 54 | |
| Total number of employees aged 50 years or above | persons | 52473 | 53538 | 54 | |
| Total number of employees below 30 years old | persons | 8335 | 5770 | 54 | |
| Total number of female employees | persons | 31893 | 31987 | 54 | |
| Total number of finance personnel | persons | 1741 | 2226 | 54 | |
| Total number of frontline and entry-level employees | persons | 91265 | 93769 | 54 | |
| Total number of male employees | persons | 77893 | 80471 | 54 | |
| Total number of middle management employees | persons | 17319 | 17618 | 54 | |
| Total number of production personnel | persons | 61967 | 66120 | 54 | |
| Total number of sales personnel | persons | 18844 | 18424 | 54 | |
| Total number of senior management employees | persons | 982 | 1071 | 54 | |
| Total number of technical personnel | persons | 24647 | 23889 | 54 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of different safety scenarios created for Craftsman Training | scenarios | 50 | 69 |
| Number of domestic factory special operation personnel provided with certified training for hazardous job roles | personnel | 3558 | 69 |
| Number of factories engaged in November Fire Safety Month | factories | 130 | 69 |
| Number of fire safety month activity plans developed in November | plans | 254 | 69 |
| Number of participants in safety training sessions (internal and external resources) | participants | 17000 | 69 |
| Number of participants trained in November safety training sessions | participants | 17000 | 69 |
| Number of rounds of 'Double Hundred' Safety Training organized | rounds | 49 | 69 |
| Number of safety training sessions organized in November | sessions | 49 | 69 |
| Number of safety-focused activities during June Safety Month | activities | 2364 | 69 |
| Number of scenario-based emergency drills during June Safety Month | drills | 496 | 69 |
| Total participants in June Safety Month activities | participants | 65000 | 69 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of employees trained for hazardous equipment operations (12 categories) | employees | 15000 | 69 |
| Number of safety training sessions (internal and external resources) | sessions | 49 | 69 |
| Total number of participants in specialized safety activities (evacuation/firefighting drills, fire case study training, fire safety competitions, fire hazard inspections) | participants | 73000 | 69 |
| Total participants in 'Double Hundred' Safety Training | participants | 17000 | 69 |
| Total participants in Craftsman Training project | participants | 140000 | 69 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of suppliers that obtained ISO 14001 environmental management certification | suppliers | 787 | 85 |
| Number of suppliers that obtained ISO 9001 certification | suppliers | 1266 | 85 |
| Number of suppliers that received QC 080000 certification | suppliers | 316 | 85 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of suppliers blacklisted for business ethical reasons | suppliers | 12 | 85 |
| Number of suppliers that responded to dual carbon surveys | suppliers | 184 | 85 |
| Supplier green flag attainment rate for freedom of association | 94% | 85 | |
| Supplier green flag attainment rate for labor employment | 91% | 85 | |
| Supplier green flag attainment rate for occupational health | 92% | 85 | |
| Supplier green flag attainment rate for safety protection | 83% | 85 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Annual Smart Appliance Company | times | 5 | 101 |
| Non-compliance concerning marketing communications | In 2023, the organization had no significant incidents of non-compliance concerning marketing communications | 98 | |
| Non-compliance concerning product and service information and labeling | In 2023, the organization had no significant incidents of non-compliance concerning product and service information and labeling | 98 | |
| Non-compliance involving health and safety impacts of products and services | In 2023, the organization had no significant violations involving health and safety impacts of products and services | 98 | |
| Resolution rate for labor disputes and employee complaints | 100% | 65 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Maintaining the Top Global Smart Home Invention Patent Ranking for Ten Consecutive Years | years | 10 | 101 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Confirmed complaint related to the violation of customer privacy and loss of customer data | In 2023, the organization had no significant confirmed complaint related to the violation of customer privacy and loss of customer data | 98 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Percentage of active suppliers that responded to anti-corruption reminder letter | 100% | 85 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of individuals subsidized in the China operating region | individuals | 697 | 65 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | tons of CO2 equivalent | 139931.21 |
| Indirect Energy Emissions (Scope 2) | tons of CO2 equivalent | 510745.92 |
| Total GHG Emissions | tons of CO2 equivalent | 650677.13 |
| Total GHG Emissions Intensity (By Revenue) | kg of CO2 equivalent/RMB10000 | 24.89 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Total Hazardous Waste | tons | 6674.54 |
| Total Hazardous Waste Intensity (By Revenue) | kg/RMB10000 | 0.26 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Non-Hazardous Waste Recycled | million units | 6.74 |
| Non-Hazardous Waste Reused | tons | 20092 |
| Total Non-Hazardous Waste Intensity (By Unit Product) | kg/unit | 0.36 |
| Total Non-Hazardous Waste Treated | tons | 108457.06 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year | % | 96 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Comprehensive Energy Consumption Intensity (By Revenue) | kWh/RMB10000 | 54.3 |
| Solar Energy | megawatts | 8.5 |
| Total Direct Energy Consumption | MWh | 107097.98 |
| Total Energy Consumption | MWh | 1419593.68 |
| Total Indirect Energy Consumption | MWh | 1312495.7 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Total Wastewater Discharge | tons | 2807073.95 |
| Water Consumption | tons | 5822924.96 |
| Water Consumption Intensity (By Revenue) | tons/RMB10000 | 0.22 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Energy Consumption Reduction Percentage Compared to Last Year | % |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Packaging Material Intensity (By Revenue) | tons/RMB10000 | 0.02 |
| Packaging Materials Consumed | tons | 513068.95 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Employees Aged 30-50 | persons | 48778 | 53150 |
| Number of Employees Aged Above 50 | persons | 52473 | 53538 |
| Number of Employees Aged Below 30 | persons | 8335 | 5770 |
| Number of Employees in Americas | persons | 16746 | 16767 |
| Number of Employees in Asia | persons | 11628 | 12017 |
| Number of Employees in Australia | persons | 1772 | 1802 |
| Number of Employees in Europe | persons | 6613 | 7421 |
| Number of Employees in Mainland China | persons | 72827 | 74451 |
| Number of Female Employees | persons | 31893 | 31987 |
| Number of Male Employees | persons | 77893 | 80471 |
| Number of Middle Management Employees | persons | 17319 | 17618 |
| Number of Senior Management Employees | persons | 982 | 1071 |
| Number of Total Employees | persons | 109786 | 112458 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit |
|---|---|
| Turnover Rate of Employees Aged 30-50 | % |
| Turnover Rate of Employees Aged Above 50 | % |
| Turnover Rate of Employees Aged Below 30 | % |
| Turnover Rate of Employees in Americas | % |
| Turnover Rate of Employees in Asia | % |
| Turnover Rate of Employees in Australia | % |
| Turnover Rate of Employees in Europe | % |
| Turnover Rate of Employees in Mainland China | % |
| Turnover Rate of Female Employees | % |
| Turnover Rate of Male Employees | % |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of People Receiving Training on Work Safety | participants | 17000 |
| Number of Production Safety Emergency Drills | drills | 779 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Percentage of Employees Trained | % | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit |
|---|---|
| Average Training Hours per Employee | hours |
Number of suppliers by geographical region.
| Standard Indicator | Unit |
|---|---|
| Proportion of Spending on Local Suppliers | % |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Suppliers Certified to ISO 9001 Quality Management System | suppliers | 1266 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Suppliers Participated in Sustainability Risk Assessment | suppliers | 200 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Complaints Handling Rate | % | 100 |
| Satisfaction Rate of Customer Complaint Handling | % | 100 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Invention Patents | 20180 | |
| Number of Patents Applied | 100000 | |
| Number of Patents Granted | 8607 | |
| Number of Patents Held | 46335 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Percentage of Suppliers Accepting Anti-corruption Policies | % | 100 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit |
|---|---|
| Total Public Welfare Donations | million RMB |
| Total Social Investment | million RMB |