ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2023
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of households reusing 'Little Green Bag' | households | 25000000 | 54 | |
| Reduction in non-biodegradable plastics used | tons | 1700 | 54 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of eco-friendly packaging materials used | pieces | 287000000 | 54 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2033 | Report Pages |
|---|---|---|---|---|
| expected average electricity consumption per store decrease by 2033 compared to 2023 baseline | % | -5 | 52 | |
| total energy consumption intensity | kWh/RMB1 million of revenue | 25968.5 | 52 | |
| total energy consumption of the Group | kWh | 134103004 | 52 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2033 | Report Pages |
|---|---|---|---|---|
| expected average water consumption per store decrease by 2033 compared to 2023 baseline | % | -5 | 52 | |
| total water consumption intensity | cubic meters/RMB1 million of revenue | 637.3 | 52 | |
| total water consumption of the Group | cubic meters | 3290917 | 52 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2033 | Report Pages |
|---|---|---|---|
| Average non-hazardous water production per store, reduction target by end of 2033 (baseline year 2023) | % | -5 | 56 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of 'Little Green Bag' distributed | pieces | 52000000 | 54 |
| Number of 'Little Green Bag' reused | pieces | 30000000 | 54 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Labor contract signing rate | percent | 100% | 59 |
| Number of employees aged 29 and below | employees | 5044 | 59 |
| Number of employees aged 30 to 49 | employees | 2144 | 59 |
| Number of employees aged 50 and above | employees | 11 | 59 |
| Number of employees in Mainland China | employees | 7162 | 59 |
| Number of employees overseas | employees | 37 | 59 |
| Number of female employees | employees | 3813 | 59 |
| Number of functional employees | employees | 1662 | 59 |
| Number of male employees | employees | 3386 | 59 |
| Number of registered members of Nayuki | million | 80.5 | 43 |
| Number of store employees | employees | 5537 | 59 |
| Percentage of female employees | percent | 53.0% | 59 |
| Total number of full-time employees | employees | 7199 | 59 |
Lost days due to work injury.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Days lost due to injury | days | 1963 | 68 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Cumulative learning tasks pushed | 414 | 65 | |
| Employee coverage of learning tasks | % | 72.9 | 65 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Average learning time per employee | hours | 1.2 | 65 |
| Completion rate of learning tasks | % | 58.8 | 65 |
| Cumulative learning time | hours | 207075.9 | 65 |
Number of suppliers by geographical region.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of suppliers in Southern China | % | 44.1 | 34 |
| Number of suppliers in other regions in mainland China (except Southern China) | % | 54.6 | 34 |
| Number of suppliers overseas | % | 1.3 | 34 |
| Proportion of suppliers from Southern China | % | 44.1 | 33 |
| Total number of suppliers (excluding suppliers of engineering equipment) | 300 | 33 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Suppliers of food and direct food contact packaging materials included in elimination list | 5 | 33 | |
| Suppliers of food and direct food contact packaging materials reviewed | % | 100 | 33 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | 2023 | December 2022 | Report Pages |
|---|---|---|---|---|---|
| Average monthly active members of Nayuki | million | 4.7 | 43 | ||
| Average monthly repurchase rate of Nayuki members | % | 23.9 | 43 | ||
| Microbial sampling inspections on products of central factories - number of inspections | 737 | 33 | |||
| Microbial sampling inspections on products of central factories - passing rate | % | 99.1 | 33 | ||
| Number of Nayuki self-operated stores | stores | 1574 | 17 | ||
| Number of Nayuki teahouse stores | stores | 1000 | 18 | ||
| Number of Nayuki teahouses established | stores | 1000 | 19 | ||
| Number of cities with Nayuki self-operated stores | cities | 111 | 17 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Copyright registrations in mainland China | copyrights | 154 | 25 |
| Patent registrations in mainland China | patents | 51 | 25 |
| Trademark registrations in mainland China | registrations | 1100 | 25 |
| Trademark registrations in other regions and countries | registrations | 472 | 25 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Production quality inspections on each self-operated store - national average score | 90.98 | 33 | |
| Standard operating procedures formulated for products | 18 | 33 | |
| Unannounced inspections on 50% of stores - national average score | 73.18 | 33 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of anti-corruption training sessions arranged for all staff to participate in the 'Sunshine Integrity Culture Training' | session per staff | at least one | 23 |
| Number of special anti-corruption training sessions conducted for newly-introduced suppliers | sessions | 4 | 23 |
| Number of staff reached by anti-corruption promotion and conflict of interest management in orientation training sessions | participants | 50000 | 23 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2019–2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of times Nayuki awarded as one of China’s Top 100 catering enterprises | times | 4 | 18 | |
| Value of sugar-coated hawthorn berry rings donated to Shenzhen Youth Development Foundation | RMB | 120000 | 72 | |
| Value of zongzi gift boxes donated to Shenzhen Youth Development Foundation for Dragon Boat Festival | RMB | 700000 | 72 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Boxes of sparkling water donated to Shenzhen Youth Development Foundation | boxes | 1000 | 72 |
| Boxes of sugar-coated hawthorn berry rings donated to Shenzhen Youth Development Foundation | boxes | 700 | 72 |
| Zongzi gift boxes donated to Shenzhen Youth Development Foundation for Dragon Boat Festival | boxes | 5000 | 72 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Non-Hazardous Waste (Domestic Waste) | tons | |
| Plastic Waste | tons | 1700 |
| Total Non-Hazardous Waste Intensity (By Revenue) | tons/RMB1 million of income |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| CO2 Emissions Reduction Compared to Last Year | tons |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Energy Consumption Intensity (By Revenue) | kWh/RMB1 million of revenue | 25968.5 |
| Total Energy Consumption | kWh | 134103004 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Water Consumption | cubic meters | 3290917 |
| Water Consumption Intensity (By Revenue) | cubic meters/RMB1 million of revenue | 637.3 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2033 |
|---|---|---|
| Target Water Consumption Reduction Percentage Compared to Last Year | % | -5 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2022 |
|---|---|---|
| Packaging Material Intensity (By Revenue) | tons/RMB1 million of income | 3.1 |
| Packaging Materials Consumed | tons | 15945 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Employees Aged 30-50 | employees | 2144 |
| Number of Employees Aged Above 50 | employees | 11 |
| Number of Employees Aged Below 30 | employees | 5044 |
| Number of Employees in Mainland China | employees | 7162 |
| Number of Employees in Overseas | employees | 37 |
| Number of Female Employees | employees | 3813 |
| Number of Full-time Employees | employees | 7199 |
| Number of Male Employees | employees | 3386 |
| Number of Total Employees | employees | 7199 |
| Percentage of Female Employees | percent | 53 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit |
|---|---|
| Turnover Rate of Employees Aged 30-50 | % |
| Turnover Rate of Employees Aged Above 50 | % |
| Turnover Rate of Employees Aged Below 30 | % |
| Turnover Rate of Employees in Mainland China | % |
| Turnover Rate of Employees in Overseas | % |
| Turnover Rate of Female Employees | % |
| Turnover Rate of Male Employees | % |
| Turnover Rate of Total Employees | % |
Lost days due to work injury.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Lost Days Due to Work-related Injuries | days | 1963 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Percentage of Employees Trained | % | 72.9 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Average Training Hours per Employee | hours | 1.2 |
| Total Training Hours | hours | 207075.9 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Suppliers in Mainland China | 297 | |
| Number of Suppliers in Overseas | 4 | |
| Number of Suppliers in South China | 132 | |
| Number of Total Suppliers | 300 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Intellectual Property Rights Obtained by the Company | IPR | 1777 |
| Number of Patents Granted | patents | 51 |
| Number of Trademark Registrations | registrations | 1572 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Anti-corruption Training Session | sessions | 4 |
| Number of People Participated in Ethical Standards and Anti-corruption Training | participants | 50000 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Total In-kind Donations | boxes | 6700 |