ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2023
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Nitrogen oxides (NOx) | kg | 148.83 | 210.35 | 48 | |
| Particulate Matter (PM) | kg | 10.96 | 15.49 | 48 | |
| Reduction in pollutant emissions and air emissions (compared to baseline year 2021) | % | 5 | 33 | ||
| Sulphur oxides (SOx) | kg | 1.17 | 1.52 | 48 | |
| Total exhaust air emissions | kg | 160.96 | 227.36 | 48 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Scope 1 GHG emissions | tCO₂e | 215.27 | 276.03 | 48 |
| Scope 2 GHG emissions | tCO₂e | 4368.14 | 1865 | 48 |
| Total GHG emissions intensity (by gross floor area, 'GFA') | tCO₂e/m² | 0.15 | 0.11 | 48 |
| Total GHG emissions intensity (by total number of full-time employees, 'FTE') | tCO₂e/person | 2.03 | 1.57 | 48 |
| Total greenhouse gas emissions | tCO₂e | 4583.41 | 2141.03 | 48 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Waste batteries | pieces | 1208 | 899 | 49 |
| Waste batteries intensity (by FTE) | pieces/person | 0.54 | 0.66 | 49 |
| Waste batteries intensity (by GFA) | pieces/m² | 0.04 | 0.05 | 49 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Food wastes | tonnes | N/A | 0.01 | 49 |
| General wastes (office wastes) | tonnes | 440.78 | 288.51 | 49 |
| Non-hazardous wastes intensity (by FTE) | tonnes/person | 0.2 | 0.21 | 49 |
| Non-hazardous wastes intensity (by GFA) | tonnes/m² | 0.01 | 0.02 | 49 |
| Office paper purchased | kg | 13834401 | 1162901 | 50 |
| Paper wastes | tonnes | 1.14 | 1.1 | 49 |
| Total non-hazardous wastes | tonnes | 441.92 | 289.62 | 49 |
| Waste ink cartridge | pieces | 307 | 237 | 49 |
| Waste ink cartridge intensity (by FTE) | pieces/person | 0.14 | 0.17 | 49 |
| Waste ink cartridge intensity (by GFA) | pieces/m² | 0.01 | 0.01 | 49 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Office paper disposal | kg | 12693.72 | 15638.76 | 50 |
| Office paper disposal intensity (by FTE) | kg/person | 5.62 | 11.44 | 50 |
| Office paper disposal intensity (by GFA) | kg/m² | 0.41 | 0.83 | 50 |
| Office paper recycled | kg | 1140.29 | 1102.29 | 50 |
| Office paper recycling rate | % | 8.24 | 9.48 | 50 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Energy consumption intensity (by FTE) | mWh/person | 2.63 | 3.21 | 50 |
| Energy consumption intensity (by GFA) | mWh/m² | 0.19 | 0.23 | 50 |
| Total direct energy consumption (fuel) | mWh | 766.67 | 962.77 | 50 |
| Total energy consumption | mWh | 5940.17 | 4384.38 | 50 |
| Total indirect energy consumption (electricity) | mWh | 5173.51 | 3421.6 | 50 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Total water consumption | m³ | 134044.92 | 92064.45 | 50 |
| Water consumption intensity (by FTE) | m³/person | 59.39 | 67.35 | 50 |
| Water consumption intensity (by GFA) | m³/m² | 4.33 | 4.86 | 50 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Targeted reduction in energy consumption compared to baseline year of 2021 | percent | 5 | 36 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Accumulated planting of trees | trees | 14313 | 28994 | 48 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Beijing Company employees | person | 258 | 173 | 51 |
| Chongqing Area Company employees | person | 112 | 51 | |
| Employees aged 21-30 | person | 723 | 334 | 51 |
| Employees aged 31-40 | person | 1322 | 879 | 51 |
| Employees aged 41-50 | person | 180 | 130 | 51 |
| Employees aged 51-60 | person | 32 | 24 | 51 |
| Female employees | person | 970 | 555 | 51 |
| Fujian Company employees | person | 286 | 230 | 51 |
| General Staff | person | 2088 | 1268 | 51 |
| Group Head Office employees | person | 152 | 113 | 51 |
| Jiangsu Company employees | person | 357 | 51 | |
| Male employees | person | 1287 | 812 | 51 |
| Middle Management | person | 150 | 84 | 51 |
| Senior Management | person | 19 | 15 | 51 |
| Shanghai Company employees | person | 154 | 370 | 51 |
| Shenzhen Company employees | person | 380 | 51 | |
| Total number of employees | person | 2257 | 1367 | 51 |
| Wuhan Company employees | person | 263 | 198 | 51 |
| Xi'an Company employees | person | 242 | 171 | 51 |
| Zhejiang Company employees | person | 165 | 51 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Total turnover rate | % | 39.93 | 60.1 | 52 |
| Turnover rate by age group: 21-30 | % | 45.33 | 70.39 | 52 |
| Turnover rate by age group: 31-40 | % | 37.31 | 57.25 | 52 |
| Turnover rate by age group: 41-50 | % | 36.09 | 49.68 | 52 |
| Turnover rate by age group: 51-60 | % | 25.4 | 35.71 | 52 |
| Turnover rate by gender: Female | % | 39.11 | 58.89 | 52 |
| Turnover rate by gender: Male | % | 40.55 | 60.98 | 52 |
| Turnover rate by region: Beijing Company | % | 33.11 | 60.32 | 52 |
| Turnover rate by region: Chongqing Area Company | % | 43.93 | 52 | |
| Turnover rate by region: Fujian Company | % | 40.5 | 70.27 | 52 |
| Turnover rate by region: Group Head Office | % | 29.81 | 38.49 | 52 |
| Turnover rate by region: Jiangsu Company | % | 39.53 | 52 | |
| Turnover rate by region: Shanghai Company | % | 39.27 | 67.88 | 52 |
| Turnover rate by region: Shenhui Company | % | 39.92 | 52 | |
| Turnover rate by region: Wuhan Company | % | 43.97 | 56.83 | 52 |
| Turnover rate by region: Xi'an Company | % | 46.47 | 52.3 | 52 |
| Turnover rate by region: Zhejiang Company | % | 41.67 | 52 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of work-related injuries | person | 6 | 4 | 52 |
Lost days due to work injury.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Lost days due to work injury | days | 101 | 112 | 52 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of employees attending 2023 Audit Risk Control Promotion Meeting | persons | 600 | 17 | |
| Percentage of employees trained | % | 83.39 | 95.32 | 53 |
| Percentage of employees trained by employment level: General Staff | % | 90.38 | 93.17 | 53 |
| Percentage of employees trained by employment level: Middle Management | % | 8.55 | 5.99 | 53 |
| Percentage of employees trained by employment level: Senior Management | % | 1.06 | 0.84 | 53 |
| Percentage of employees trained by gender: Female | % | 42.88 | 40.29 | 53 |
| Percentage of employees trained by gender: Male | % | 57.12 | 59.71 | 53 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Average hours of training per employee by employment level: General Staff | hours | 20.19 | 16.57 | 53 |
| Average hours of training per employee by employment level: Middle Management | hours | 28.97 | 22.36 | 53 |
| Average hours of training per employee by employment level: Senior Management | hours | 40.16 | 31.13 | 53 |
| Average hours of training per employee by gender: Female | hours | 19.48 | 16.67 | 53 |
| Average hours of training per employee by gender: Male | hours | 22.05 | 17.37 | 53 |
| Average training hours of employees | hours | 20.95 | 17.09 | 53 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of suppliers in Central China | units | 223 | 1391 | 54 |
| Number of suppliers in East China | units | 709 | 7571 | 54 |
| Number of suppliers in North China | units | 125 | 1270 | 54 |
| Number of suppliers in Northeast China | units | 22 | 260 | 54 |
| Number of suppliers in Northwest China | units | 167 | 292 | 54 |
| Number of suppliers in South China | units | 78 | 626 | 54 |
| Number of suppliers in Southwest China | units | 113 | 825 | 54 |
| Total number of suppliers | units | 1437 | 12235 | 53 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Complaints received | cases | 8856 | 13086 | 54 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Duration of 2023 Audit Risk Control Promotion Meeting | 1 hour and 30 minutes | 17 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of board members attending 2023 Audit Risk Control Promotion Meeting | persons | 3 | 17 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| People contributed to the focus area | person | 920 | 15 | 54 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Funds contributed to the focus area | RMB | 90585 | 54 | |
| Time contributed to the focus area | hours | 36 | 16 | 54 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kg | 10.96 | 15.49 |
| NOₓ Emissions | kg | 148.83 | 210.35 |
| SOₓ Emissions | kg | 1.17 | 1.52 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO₂e | 215.27 | 276.03 |
| Indirect Energy Emissions (Scope 2) | tCO₂e | 4368.14 | 1865 |
| Total GHG Emissions | tCO₂e | 4583.41 | 2141.03 |
| Total GHG Emissions Intensity (By Area) | tCO₂e/m² | 0.15 | 0.11 |
| Total GHG Emissions Intensity (By FTE) | tCO₂e/person | 2.03 | 1.57 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Hazardous Waste (Used Batteries) | pieces | 1208 | 899 |
| Total Hazardous Waste Intensity (By Area) | pieces/m² | 0.04 | 0.05 |
| Total Hazardous Waste Intensity (By FTE) | pieces/person | 0.54 | 0.66 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Non-Hazardous Waste (Office Waste) | tonnes | 440.78 | 288.51 |
| Paper Waste | tonnes | 1.14 | 1.1 |
| Total Non-Hazardous Waste Intensity (By Area) | tonnes/m² | 0.01 | 0.02 |
| Total Non-Hazardous Waste Intensity (By FTE) | tonnes/person | 0.2 | 0.21 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Non-Hazardous Waste Intensity Reduction Compared to Last Year (By Area) | kg/m² | -0.42 |
| Non-Hazardous Waste Intensity Reduction Compared to Last Year (By FTE) | kg/person | -5.82 |
| Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year | % | -103.57 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Energy Consumption Intensity (By Area) | mWh/m² | 0.19 | 0.23 |
| Energy Consumption Intensity (By FTE) | mWh/person | 2.63 | 3.21 |
| Total Direct Energy Consumption | mWh | 766.67 | 962.77 |
| Total Energy Consumption | mWh | 5940.17 | 4384.38 |
| Total Indirect Energy Consumption | mWh | 5173.51 | 3421.6 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Water Consumption | m³ | 134044.92 | 92064.45 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Target Energy Consumption Reduction Percentage by 2030 Compared to 2021 | percent | 5 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Employees Aged 30-50 | person | 1502 | 1009 |
| Number of Employees Aged Above 50 | person | 32 | 24 |
| Number of Employees Aged Below 30 | person | 723 | 334 |
| Number of Female Employees | person | 970 | 555 |
| Number of General Employees | person | 2088 | 1268 |
| Number of Male Employees | person | 1287 | 812 |
| Number of Middle Management Employees | person | 150 | 84 |
| Number of Senior Management Employees | person | 19 | 15 |
| Number of Total Employees | person | 2257 | 1367 |
| Percentage of Employees Aged 30-50 | percent | 66.81 | 73.93 |
| Percentage of Employees Aged Above 50 | percent | 1.42 | 1.76 |
| Percentage of Employees Aged Below 30 | percent | 32.05 | 24.43 |
| Percentage of Female Employees | percent | 42.97 | 40.58 |
| Percentage of General Employees | percent | 92.51 | 92.76 |
| Percentage of Male Employees | percent | 57.03 | 59.42 |
| Percentage of Middle Management Employees | percent | 6.65 | 6.14 |
| Percentage of Senior Management Employees | percent | 0.84 | 1.1 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 36.7 | 53.47 |
| Turnover Rate of Employees Aged Above 50 | % | 25.4 | 35.71 |
| Turnover Rate of Employees Aged Below 30 | % | 45.33 | 70.39 |
| Turnover Rate of Female Employees | % | 39.11 | 58.89 |
| Turnover Rate of Male Employees | % | 40.55 | 60.98 |
| Turnover Rate of Total Employees | % | 39.93 | 60.1 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 101 | 112 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Percentage of Employees Trained | % | 83.39 | 95.32 |
| Percentage of Trained Female Employees | % | 42.88 | 40.29 |
| Percentage of Trained General Employees | % | 90.38 | 93.17 |
| Percentage of Trained Male Employees | % | 57.12 | 59.71 |
| Percentage of Trained Middle Management | % | 8.55 | 5.99 |
| Percentage of Trained Senior Management | % | 1.06 | 0.84 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Average Training Hours (Female) | hours | 19.48 | 16.67 |
| Average Training Hours (General Staff) | hours | 20.19 | 16.57 |
| Average Training Hours (Male) | hours | 22.05 | 17.37 |
| Average Training Hours (Middle Management) | hours | 28.97 | 22.36 |
| Average Training Hours (Senior Management) | hours | 40.16 | 31.13 |
| Average Training Hours per Employee | hours | 20.95 | 17.09 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Suppliers in Central China | units | 223 | 1391 |
| Number of Suppliers in East China | units | 709 | 7571 |
| Number of Suppliers in North China | units | 125 | 1270 |
| Number of Suppliers in Northeast China | units | 22 | 260 |
| Number of Suppliers in Northwest China | units | 167 | 292 |
| Number of Suppliers in South China | units | 78 | 626 |
| Number of Suppliers in Southwest China | units | 113 | 825 |
| Number of Total Suppliers | units | 1437 | 12235 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Complaint Growth Rate | percent | 47.8 | |
| Total Number of Customer Complaints | cases | 8856 | 13086 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Number of Directors and Management Attendance for Anti-corruption Training | persons | 3 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Total Social Investment | RMB | 90585 | |
| Total Volunteer Service Hours | hours | 36 | 16 |