2023 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Direct greenhouse gas emissions (Scope 1) | tonnes | 86.75 | 220.18 | 89 |
| Direct greenhouse gas emissions per million RMB of revenue | tonnes / million RMB revenue | 0.0327 | 0.06 | 89 |
| Indirect greenhouse gas emissions (Scope 2) | tonnes | 230768.78 | 363881.04 | 89 |
| Indirect greenhouse gas emissions per million RMB of revenue | tonnes / million RMB revenue | 86.8862 | 110.18 | 89 |
| Total greenhouse gas emissions (Scope 1 & Scope 2) | tonnes | 230855.53 | 364101.22 | 89 |
| Total greenhouse gas emissions per million RMB of revenue | tonnes / million RMB revenue | 86.9188 | 110.25 | 89 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Total hazardous waste emissions | tonnes | 0.12 | 0.17 | 89 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Total non-hazardous waste emissions | tonnes | 2.41 | 2.55 | 89 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Electricity | '000kWh | 330.8 | 559.01 | 89 |
| Electricity Consumption | kWh | 559.01 | 82 | |
| Energy Consumption Intensity | kWh/million yuan | 0.43 | 82 | |
| Energy consumption per million RMB of revenue | '000 / million RMB revenue | 0.26 | 0.42 | 89 |
| Gasoline | tonnes | 28.17 | 68.87 | 89 |
| Gasoline (Electricity Equivalent) | '000kWh | 350.62 | 857.2 | 89 |
| Gasoline Consumption | tonnes | 68.87 | 82 | |
| Gasoline Energy Equivalent Consumption | kWh | 857.2 | 82 | |
| Total Energy Consumption | kWh | 1416.21 | 82 | |
| Total area of delivery | million ㎡ | 16.07 | 5 | |
| Total area of households delivered | households | 87000 | 5 | |
| Total energy consumption | '000kWh | 681.42 | 1416.21 | 89 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Office water | tonnes | 11937 | 2002 | 89 |
| Total Gross Floor Area of Contracts | million ㎡ | 120 | 5 | |
| Total Gross Floor Area of Green Buildings | million ㎡ | 100.17 | 5 | |
| Water Consumption | tonnes | 2002 | 82 | |
| Water Consumption Intensity | tonnes/million yuan | 0.61 | 82 | |
| Water consumption per million RMB of revenue | tonnes / million RMB revenue | 4.49 | 0.61 | 89 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Area of Contracts under construction | million ㎡ | 52.52 | 5 |
| Gross Floor Area of New Projects | million ㎡ | 35.28 | 5 |
| Proportion of Green Buildings Gross Floor Area | 83.79% | 5 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Employee engagement dimension: Diversity and inclusion | % | 93 | 44 | |
| General staff (Employee category) | 78.72 | 61 | 92 | |
| Introduce company to outsiders (employee engagement survey) | % | 94 | 44 | |
| Middle management (Employee category) | 81.88 | 52 | 92 | |
| Motivated to contribute to company success (employee engagement survey) | % | 91 | 44 | |
| Motivated to work hard in current position (employee engagement survey) | % | 92 | 44 | |
| Number of employees (headcount) | 1529 | 2056 | 90 | |
| Number of employees above 50 | 35 | 60 | 90 | |
| Number of employees aged 30-50 | 1116 | 1580 | 90 | |
| Number of employees by age - 30-50 | employees | 1580 | 37 | |
| Number of employees by age - <30 | employees | 416 | 37 | |
| Number of employees by age - >=50 | employees | 60 | 37 | |
| Number of employees by employment category - General staff | employees | 1662 | 37 | |
| Number of employees by employment category - Middle management | employees | 265 | 37 | |
| Number of employees by employment category - Senior management | employees | 129 | 37 | |
| Number of employees by gender - Female | employees | 1517 | 37 | |
| Number of employees by gender - Male | employees | 539 | 37 | |
| Number of employees in Non-Zhejiang Province | 458 | 1078 | 90 | |
| Number of employees in Zhejiang Province | 1071 | 978 | 90 | |
| Number of employees under 30 | 378 | 416 | 90 | |
| Number of female employees | 371 | 539 | 90 | |
| Number of full-time employees | 1529 | 2056 | 90 | |
| Number of general staff employees | 1328 | 1662 | 90 | |
| Number of male employees | 1158 | 1517 | 90 | |
| Number of middle management employees | 108 | 129 | 90 | |
| Number of part-time employees | 146 | 115 | 90 | |
| Number of senior management employees | 93 | 265 | 90 | |
| Operation Cash Flow | 亿元 | 9.55 | 5 | |
| Recommend company to friends (employee engagement survey) | % | 93 | 44 | |
| Senior management (Employee category) | 43.08 | 41 | 92 | |
| Total Employees | 人 | 2056 | 5 | |
| Total number of employees | employees | 2056 | 37 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Consider leaving company within a year (employee engagement survey) | % | 94 | 44 | |
| Employee turnover rate | % | 3.53% | 11.84% | 91 |
| Employee turnover rate (30-50) | % | 4.66% | 11.83% | 91 |
| Employee turnover rate (Above 50) | % | 0.00% | 9.09% | 91 |
| Employee turnover rate (Female) | % | 2.16% | 13.76% | 91 |
| Employee turnover rate (Male) | % | 3.97% | 11.13% | 91 |
| Employee turnover rate (Non-Zhejiang Province) | % | 8.95% | 14.17% | 91 |
| Employee turnover rate (Under 30) | % | 0.26% | 12.24% | 91 |
| Employee turnover rate (Zhejiang Province) | % | 1.21% | 10.02% | 91 |
| Not leave company easily (employee engagement survey) | % | 95 | 44 | |
| Operating Income | 亿元 | 33.02 | 5 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Certification courses (Greentown Management School) | courses | 226 | 39 | |
| Certifications - participants (Greentown Management School) | participants | 158 | 39 | |
| Certifications - pass (Greentown Management School) | pass | 112 | 39 | |
| Certified Lecturers - Junior Lecturers | 72 | 39 | ||
| Certified Lecturers - Lecturers | 116 | 39 | ||
| Certified Lecturers - Principal Lecturers | 9 | 39 | ||
| Certified Lecturers - Senior Lecturers | 28 | 39 | ||
| Certified courses - Primary | courses | 134 | 39 | |
| Certified courses - Senior/Junior | courses | 92 | 39 | |
| Course Research - Accumulated | 304 | 39 | ||
| Course Research - New added | 84 | 39 | ||
| Employee engagement dimension: Career development opportunities | % | 92 | 44 | |
| Employee engagement dimension: Collaboration | % | 94 | 44 | |
| Employee engagement dimension: Customer orientation | % | 94 | 44 | |
| Employee engagement dimension: Decision making | % | 93 | 44 | |
| Employee engagement dimension: Direct supervisor | % | 93 | 44 | |
| Employee engagement dimension: Employee relations | % | 92 | 44 | |
| Employee engagement dimension: Employer brand | % | 93 | 44 | |
| Employee engagement dimension: Empowerment and autonomy | % | 91 | 44 | |
| Employee engagement dimension: Feedback and recognition | % | 88 | 44 | |
| Employee engagement dimension: Organizational support | % | 91 | 44 | |
| Employee engagement dimension: Performance management | % | 94 | 44 | |
| Employee engagement dimension: Professionalism | % | 95 | 44 | |
| Employee engagement dimension: Senior management | % | 92 | 44 | |
| Employee engagement dimension: Work tasks | % | 94 | 44 | |
| Employee engagement dimension: Work-life balance | % | 92 | 44 | |
| Employee engagement rate | % | 93.5 | 95 | 44 |
| Number of General Assembly discussions held at 'May Day' Staff Seminar | 71 | 45 | ||
| Percentage of employees trained (Female) | % | 98.57% | 83.86% | 91 |
| Percentage of employees trained (General staff) | % | 99.36% | 86.38% | 91 |
| Percentage of employees trained (Male) | % | 99.64% | 87.28% | 91 |
| Percentage of employees trained (Middle management) | % | 100.00% | 100.00% | 91 |
| Percentage of employees trained (Senior management) | % | 100.00% | 100.00% | 91 |
| Research projects (Greentown Management School) | projects | 304 | 39 | |
| Star Fusion Training - average satisfaction score | 4.87 | 39 | ||
| Star Fusion Training - clients participating | clients | 105 | 39 | |
| Star Fusion Training - sessions conducted | sessions | 5 | 39 | |
| Talent Assessment (Greentown Management School) | persons | 1309 | 39 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Average number of hours of training completed (Female) | hours | 56.15 | 45 | 91 |
| Average number of hours of training completed (Male) | hours | 75.82 | 62 | 91 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of consortium general contractors signed | contractors | 9 | 52 | |
| Number of construction suppliers signed | suppliers | 45 | 52 | |
| Number of preliminary suppliers signed | suppliers | 24 | 52 | |
| Number of regional procurement and strategic procurement suppliers signed | suppliers | 78 | 52 | |
| Number of suppliers - Central China | 25 | 24 | 92 | |
| Number of suppliers - Eastern China | 1248 | 1192 | 92 | |
| Number of suppliers - North-eastern China | 4 | 3 | 92 | |
| Number of suppliers - North-western China | 6 | 6 | 92 | |
| Number of suppliers - Northern China | 111 | 106 | 92 | |
| Number of suppliers - Outside China (including Hong Kong, Macau and Taiwan) | 26 | 24 | 92 | |
| Number of suppliers - South-western China | 19 | 19 | 92 | |
| Number of suppliers - Southern China | 193 | 184 | 92 | |
| Number of suppliers with completed strategic procurement | suppliers | 193 | 52 | |
| Total Suppliers | 家 | 1558 | 5 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of procurement categories with completed strategic procurement | categories | 57 | 52 |
| Number of procurement rules released | 14 | 52 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Delivery satisfaction Rate | 91% | 5 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Annual deduction rate for guaranteed items | % | 17.37 | 69 | |
| Annual deduction rate for guaranteed items, decrease compared to 2022 | % | 5.63 | 69 | |
| Annual delivery assessment average increase compared to 2022 | % | 0.57 | 69 | |
| Customers Satisfaction Rate | 96% | 5 | ||
| Earning per Share | 元 | 0.5 | 5 | |
| Gross Profit | 亿元 | 17.22 | 5 | |
| Number of comments in Douyin live broadcast competition, Guangzhou Jiangfu Begonia Project | 4770 | 69 | ||
| Number of complaints received about products and services | Number | 103 | 147 | 92 |
| Number of fans covered in Douyin live broadcast competition, Guangzhou Jiangfu Begonia Project | 154000 | 69 | ||
| Number of valid proposals collected at 'May Day' Staff Seminar | 351 | 45 | ||
| Number of viewers in Douyin live broadcast competition, Guangzhou Jiangfu Begonia Project | 29632 | 69 | ||
| Test Questions - New added | 735 | 39 | ||
| Total exposure in Douyin live broadcast competition, Guangzhou Jiangfu Begonia Project | 265000 | 69 | ||
| Total live broadcast duration for Douyin live broadcast competition, Guangzhou Jiangfu Begonia Project | hours | 54 | 69 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Proportion of Class A and Class B project design quality schemes | % | 76 | 91 | 73 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Business Case - Accumulated | 407 | 39 | ||
| Business Case - New added | 134 | 39 | ||
| Business cases (Greentown Management School) | cases | 407 | 39 | |
| Class A project design quality schemes | % | 54 | 62 | 73 |
| Class B project design quality schemes | % | 11 | 12 | 73 |
| Class C project design quality schemes | % | 20 | 7 | 73 |
| Number of celebrities participated in Douyin live broadcast competition, Guangzhou Jiangfu Begonia Project | 26 | 69 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Resources (money) expended in the area of dedicated contribution | Million | 1 | 92 | |
| Resources (time) expended in the area of dedicated contribution | Hour | 3 | 10 | 92 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit |
|---|---|
| Airborne Particulate Matter (PM) Emissions | tonnes |
| NOₓ Emissions | tonnes |
| SOₓ Emissions | tonnes |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tonnes | 86.75 | 220.18 |
| Indirect Energy Emissions (Scope 2) | tonnes | 230768.78 | 363881.04 |
| Scope 1 GHG Emissions Intensity (By Revenue) | tonnes / million RMB revenue | 0.0327 | 0.06 |
| Scope 2 GHG Emissions Intensity (By Revenue) | tonnes / million RMB revenue | 86.8862 | 110.18 |
| Total GHG Emissions | tonnes | 230855.53 | 364101.22 |
| Total GHG Emissions Intensity (By Revenue) | tonnes / million RMB revenue | 86.9188 | 110.25 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Hazardous Waste (Used Batteries) | kg | ||
| Total Hazardous Waste | tonnes | 0.12 | 0.17 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Non-Hazardous Waste Disposed | tonnes | 2.41 | 2.55 |
| Paper Waste | tonnes |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Energy Consumption Intensity (By Revenue) | '000 / million RMB revenue | 0.26 | 0.42 |
| Gasoline Consumption | tonnes | 28.17 | 68.87 |
| Purchased Electricity | '000kWh | 330.8 | 559.01 |
| Total Energy Consumption | '000kWh | 681.42 | 1416.21 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Total Wastewater Discharge | tonnes | ||
| Wastewater Discharge Intensity | tonnes/million RMB in Revenue | ||
| Water Consumption | tonnes | 2002 | |
| Water Consumption Intensity (By Revenue) | tonnes/million yuan | 0.61 | |
| Water Consumption in Office | tonnes | 11937 | 2002 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Employees Aged 30-50 | employees | 1116 | 1580 |
| Number of Employees Aged Above 50 | employees | 35 | 60 |
| Number of Employees Aged Below 30 | employees | 378 | 416 |
| Number of Female Employees | employees | 371 | 539 |
| Number of Full-time Employees | employees | 1529 | 2056 |
| Number of General Employees | employees | 1328 | 1662 |
| Number of Male Employees | employees | 1158 | 1517 |
| Number of Middle Management Employees | employees | 108 | 265 |
| Number of Part-time Employees | employees | 146 | 115 |
| Number of Senior Management Employees | employees | 93 | 129 |
| Number of Total Employees | employees | 1529 | 2056 |
| Percentage of Employees Aged 30-50 | % | 72.99 | 76.86 |
| Percentage of Employees Aged Above 50 | % | 2.29 | 2.92 |
| Percentage of Employees Aged Below 30 | % | 24.73 | 20.23 |
| Percentage of Female Employees | % | 24.26 | 26.2 |
| Percentage of Full-time Employees | % | 100 | 100 |
| Percentage of General Employees | % | 86.85 | 80.83 |
| Percentage of Male Employees | % | 75.77 | 73.8 |
| Percentage of Middle Management Employees | % | 7.07 | 12.89 |
| Percentage of Part-time Employees | % | 9.55 | 5.6 |
| Percentage of Senior Management Employees | % | 6.08 | 6.28 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 4.66 | 11.83 |
| Turnover Rate of Employees Aged Above 50 | % | 9.09 | |
| Turnover Rate of Employees Aged Below 30 | % | 0.26 | 12.24 |
| Turnover Rate of Female Employees | % | 2.16 | 13.76 |
| Turnover Rate of Male Employees | % | 3.97 | 11.13 |
| Turnover Rate of Total Employees | % | 3.53 | 11.84 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Percentage of Employees Trained | % | 99.36 | 86.38 |
| Percentage of Trained Female Employees | % | 98.57 | 83.86 |
| Percentage of Trained General Employees | % | 99.36 | 86.38 |
| Percentage of Trained Male Employees | % | 99.64 | 87.28 |
| Percentage of Trained Middle Management | % | 100 | 100 |
| Percentage of Trained Senior Management | % | 100 | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Average Training Hours (Female) | hours | 56.15 | 45 |
| Average Training Hours (Male) | hours | 75.82 | 62 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Suppliers in Central China | 25 | 24 | |
| Number of Suppliers in East China | 1248 | 1192 | |
| Number of Suppliers in North China | 111 | 106 | |
| Number of Suppliers in Northeast China | 4 | 3 | |
| Number of Suppliers in Northwest China | 6 | 6 | |
| Number of Suppliers in South China | 193 | 184 | |
| Number of Suppliers in Southwest China | 19 | 19 | |
| Number of Total Suppliers | 1632 | 1558 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Products and Service Related Complaints | Number | 103 | 147 |
| Total Number of Customer Complaints | Number | 103 | 147 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit |
|---|---|
| Number of Patents Applied | patents |
| Number of Patents Granted | patents |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Total Social Investment | Million | 1 | |
| Total Volunteer Service Hours | Hour | 3 | 10 |