2023 Corporate Social Responsibility Report

Year: 2023
Published: 2024-04-26
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2023 Report Pages
Environmental pollution liability insurance (China Continent Insurance) RMB billion 7.7 17
Environmental pollution liability insurance provided by China Continent Insurance billion RMB 2.7 34
Oil spill from vessel 'HERMINA' during refuelling at berth G26 of Tianjin New Port tons 0.216 34
Reduce the emission of nitrogen oxide by nuclear power plants underwritten by CNIP tons 910000 40
Reduce the emission of sulfur dioxide by nuclear power plants underwritten by CNIP tons 1050000 40

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2023 Report Pages
Annual carbon dioxide capture capacity of Jiangsu Taizhou Company of CHN Energy CCUS project insured by China Continent Insurance tons per year 500000 35
CO2 equivalent emissions per RMB10000 of revenue kg 4.71 32
CO2 equivalent emissions per RMB10000 of revenue (New Standards basis) kg 2.97 32
CO2 equivalent emissions per RMB10000 of revenue year-on-year decrease (New Standards basis) % -7.19 32
Direct greenhouse gas emissions (Scope 1) tons of CO2 equivalent 7074.21 32
Greenhouse gas emissions from purchased heat (Scope 2) tons CO2 per GJ 0.11 111
Indirect greenhouse gas emissions (Scope 2) tons of CO2 equivalent 44468.47 32
Reduce the emission of carbon dioxide by nuclear power plants underwritten by CNIP million tons 323 40
Total greenhouse gas emissions tons of CO2 equivalent 51542.68 32

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Discarded computer (unit: set) set / 4013 6670 33
Dry battery (unit: piece) piece / 7579 5262 33

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Kitchen garbage (unit: ton) ton 968.33 652.4 481.63 33
Office rubbish (unit: ton) ton 2160.53 1990.52 1887.9 33
Scrapped equipment removed from data centre equipment 5 31
Waste ink box (unit: piece) piece 15270 12450 11549 33
Waste toner cartridges (unit: piece) piece 19625 16037 15025 33
Waste tube (unit: piece) piece 18627 20298 15899 33

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2023 Report Pages
Coverage rate of liability insurance for nuclear environmental pollution in domestic nuclear power plants and nuclear material transportation scenarios % >50 41
Greenhouse gas emissions reduction compared with previous year % -4.39 32
Purchased heat price for carbon emission calculation RMB per GJ 115 111
Risk protection amount provided by China Re P&C to micro, small and medium enterprises RMB 10000000000 67
Risk protection amount provided by China Re in total RMB 13100000000 67
Risk protection for forest carbon sequestration loss insurance business in Jiangxi by China Continent Insurance RMB 930600 39
Risk protection for new metro projects (China Re P&C) projects 18 17
Risk protection for photovoltaic, wind power and hydroelectric enterprises (China Continent Insurance) enterprises 8004 17
Risk protection of aquaculture insurance (China Continent Insurance) billion RMB 1.82 38
Risk protection of forestry insurance (China Continent Insurance) billion RMB 4.223 38
Risk protection of planting insurance (China Continent Insurance) billion RMB 17.57 38
Risk protection provided for 'Belt and Road' projects RMB billion 271.73 57
Risk protection provided for green building insurance (China Re P&C) million RMB 150 38
Risk protection provided for local characteristic agriculture by China Re P&C RMB 400000000 39

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2023 Report Pages
Number of pollution cleaning agreements signed by Huatai Insurance Agency 1848 34
Paper saved by eWork platform sheets 88144 31
Paper saved by online office OA system sheets 130000 31

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 2024 Report Pages
Annual comprehensive energy consumption tons of standard coal 11638.94 32
Annual servers purchased for data centre servers 8 31
Electricity consumption (unit: kWh) kWh 51537105.71 46488311 45648108.95 33
Equivalently reduce the use of standard coal by nuclear power plants underwritten by CNIP million tons 123 40
Gas consumption (unit: m3) m3 688837 145923 256142.3 33
Gasoline consumption (unit: L) L 4640283.15 3449228.92 2999838.43 33
Number of energy storage projects or facilities underwritten 10 36
Onshore wind power and photovoltaic projects insured (China Re P&C) projects 2000 17
PUE value at server room of China Re Building 1.7 31
Purchased heat (unit: GJ) GJ 95981.76 78899.52 72919.11 33
Standard coal consumption per RMB10000 of revenue kg 1.06 32
Standard coal consumption per RMB10000 of revenue (New Standards basis) kg 0.67 32
Standard coal consumption per RMB10000 of revenue year-on-year decrease (New Standards basis) % -8.22 32
Standardised resource utilisation rate of virtual machines in the data centre 64% 76% 31
Year-on-year increase in electricity used for indoor lighting and office purpose 1.08% 31

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2021 2022 2023 Report Pages
Total water consumption tons 609607.78 32
Water consumption (unit: ton) ton 673773 513095.16 609607.78 33
Water consumption per RMB10000 of revenue kg 55.73 32
Water consumption per RMB10000 of revenue (New Standards basis) kg 35.11 32
Water use at head office tons 2165 31

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2023 2024 Report Pages
China Re power consumption decrease year on year kWh 100000 29
Per capita comprehensive energy consumption decrease compared with previous year % -5.5 32
Power consumption saved by removing scrapped equipment kWh 600000 31
Target PUE value at server room of China Re Building 1.4 31

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2021 2022 2023 Report Pages
Office paper consumption (unit: kg) kg 411572.85 336279.03 309241.98 33

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2022 2023 Report Pages
Coverage amount for under-construction metro, light rail, railway and other projects (China Continent Insurance) RMB billion 850.2 17
Cumulative coverage limit of mandatory environmental pollution liability insurance business in Shenzhen and Hunan under China Re P&C million RMB 160 34
Green power business - offshore wind power insurance projects (China Re P&C) projects 68 17
Green power business - onshore wind property insurance projects (China Re P&C) projects 1128 17
Green power business - photovoltaic power property insurance projects (China Re P&C) projects 1337 17
Green power business - power groups served (China Re P&C) groups many 17
New metro projects - cities covered (China Re P&C) cities 8 17
Number of environmental pollution liability insurance projects by China Continent Insurance 1611 34
Number of forest trees covered by forestry insurance (China Continent Insurance) forest trees 71928700 38
Number of high-standard farmland in provinces and municipalities with risk protection by China Re P&C 16 39
Number of nuclear power plants covered by risk inspections 59 41
Number of provinces covered by forest and grass carbon sequestration remote sensing index insurance 16 39
Reinsurance risk protection for full cost insurance and planting income insurance for rice, wheat and corn billion RMB 600 38
Total construction area of shantytown renovation project in Fenghua District, Ningbo City square meters 400515 67
Total coverage of green development sector trillion RMB 1.1 10
Total coverage of technological innovation sector billion RMB 430 10
Total insurance coverage for floating wave energy generator 'Nankun' million RMB 170 36

Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.

Indicator Unit 2023 Report Pages
Number of consecutive business days for risk inspection at Qinshan Nuclear Power Plant business days 10 41

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2023 Report Pages
Job opportunities created for Lamian industry recovery jobs 2000 52
Number of employees from 55 contractors insured throughout the year employees 1900 41
Number of postdoctoral researchers left and stationed as of end of 2023 29 77
Number of workers covered by Hui Shang Bao (Shanxi Province) workers 8000000 67
Proportion of employees joining the labour union 100% 87
Total assets billion RMB 4597.28 83
Total number of employees 50015 87

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2023 Report Pages
Number of work-related fatalities of employees 2 87

Lost days due to work injury.

Indicator Unit 2023 Report Pages
Number of workdays lost due to work-related injury workdays 1481 87

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2020 2023 Report Pages
Accident insurance coverage for people in Xunhua County, Qinghai Province people 260000 52
Claims made for accident insurance in Xunhua County, Qinghai Province claims 2000 52
Excess of standardised management rate over national average control rate of hypertensive patients percentage points 54 61
Number of operating entities covered by radiation employers’ liability insurance entities 27000 41
Number of residents benefiting from comprehensive insurance for radiation risk health protection in Suzhou City residents 3000000 41
Number of sick and inpatient employees visited by China Re AMC 7 94
Standardised management rate of hypertensive patients in Xunhua Salar Autonomous County, Qinghai Province % 70 61

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2023 Report Pages
Online office OA system documents circulated documents 11152 31
Year-on-year increase in technological innovation sector coverage % 16.4 10

The average training hours completed per employee by gender and employee category.

Indicator Unit 2023 Report Pages
average training time for China Re employees hours 63 90

Number of suppliers by geographical region.

Indicator Unit 2022 2023 Report Pages
China 'Belt and Road' Reinsurance Pool cumulative premium income million RMB 31.6245 18
China 'Belt and Road' Reinsurance Pool insured overseas assets billion RMB 18.936 38.2 18
China 'Belt and Road' Reinsurance Pool number of projects underwritten projects 41 18
China 'Belt and Road' Reinsurance Pool number of projects underwritten as chief reinsurer projects 20 18
China Continent Insurance agricultural insurance business coverage counties, regions 32 16
China Continent Insurance agricultural insurance products developed 709 16
Number of buildings for sports and ancillary facilities in shantytown renovation project building 1 67
Number of government projects implemented by China Continent Insurance in government health insurance sector projects 80 61
Number of micro and small enterprises served by China Re P&C enterprises 6844 67
Number of micro and small enterprises served by China Re in total enterprises 55200 67
Number of projects of Chinese interests abroad (CIA) participated by China Re P&C projects 238 59
Number of projects underwritten by 'Belt and Road' Reinsurance Pool projects 41 57
Overseas assets covered by 'Belt and Road' Reinsurance Pool RMB billion 38.2 57
Products purchased from poverty-stricken areas thousand RMB 7573.5 16
Products sold from poverty-stricken areas million RMB 1.69 16
Purchased products from poverty-stricken areas million RMB 7.5735 51
Sum insured for risks provided by China Continent Insurance RMB trillion 4.1 61
Sum insured for risks provided by China Re Life for Post Accidental Injury Insurance RMB trillion 5 61
Year-on-year increase in green development sector coverage % 26.8 10

Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.

Indicator Unit 2023 Report Pages
Number of national invention patents obtained in 2023 27 77

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2022 Report Pages
Quality defects in engineering risk control (China Continent Insurance) defects 25000 17

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2022 2023 Report Pages
Auto insurance on-site return visit satisfaction rate % 98.99 99
Auto insurance on-site return visit satisfaction survey sample size samples 460321 99
Auto insurance settlement return visit net promoter score (NPS) 8.1 99
Auto insurance settlement return visit satisfaction survey sample size samples 458223 99
Auto insurance underwriting return visit satisfaction rate % 99.23 99
Auto insurance underwriting return visit satisfaction survey sample size samples 130965 99
Customer service satisfaction rate % 99.55 99
Customer service satisfaction survey sample size samples 534501 99
Estimated loss accepted by Huatai Insurance Agency for 140 commissioned cases from 16 insurance companies after Beijing-Tianjin-Hebei rainstorm million RMB 60 68
Inclusive life insurance - people served (China Continent Insurance) people 97520000 17
Inclusive life insurance - risk protection provided (China Continent Insurance) over RMB14.1 trillion 17
Multi-project insurance services - cities covered (China Continent Insurance) cities 14 17
Number of IDI projects for which China Continent Insurance was the chief insurer projects 170 64
Number of IDI projects underwritten by China Continent Insurance projects 1379 64
Number of consumer complaints per RMB100 million premium cases/RMB100 million premium 8.85 99
Number of customers in need of pollution cleaning by Huatai Insurance Agency 133 34
Number of customers provided with ship pollution liability insurance by China Continent Insurance 242 34
Number of customers represented at China Re P&C 2023 (2nd) Customer Festival customers 67 98
Number of investors and analysts reached through brokerage strategy conferences 14000 84
Number of meteorological index insurance products developed by China Re P&C 6 39
Number of meteorological index insurance projects participated in by China Re P&C (Sichuan, Jiangxi, Fujian, Qinghai and other regions) 21 39
Number of participants in China Re P&C 2023 (2nd) Customer Festival participants 106 98
Number of temporary announcements of listing and domestic regulatory announcements disclosed 75 84
Person-times of services provided by China Continent Insurance person-times 10070000 61
Total sum insured for risks by China Continent Insurance (39 clients) billion RMB 33.2 59
Total sum insured for risks of 'Belt and Road' construction projects by China Re Life billion RMB 6494 59
Year-on-year increase in SMEs served by China Re 150.8% 67
Year-on-year increase in new energy vehicle insurance % 150.8 10
Year-on-year increase in overseas assets covered by 'Belt and Road' Reinsurance Pool year-on-year 102% 57
Year-on-year increase in political violence insurance projects underwritten as chief insurer year-on-year 67% 57
Year-on-year increase in projects underwritten by 'Belt and Road' Reinsurance Pool year-on-year 37% 57
Year-on-year increase in sum insured in respect of science and technology innovation % 16.4 34
Year-on-year increase in sum insured in respect of serving green development % 26.8 34
Year-on-year increase in sum insured serving rural revitalisation % 12.9 38

Description of practices relating to observing and protecting intellectual property rights.

Indicator Unit 2023 Report Pages
Number of high-quality academic papers published at home and abroad as of end of 2023 56 77
Number of invention patents granted by State Intellectual Property Office in 2023 8 77

Description of quality assurance process and recall procedures.

Indicator Unit 2022 2023 20th anniversary Report Pages
China Re Life consolidated solvency ratio % 208.09 83
China Re Life insurance premiums billion RMB 717.51 83
China Re Life investable asset billion RMB 1254.54 83
China Re P&C accumulated premium income billion RMB 870 83
China Re P&C total assets billion RMB 100 83
Customer satisfaction measurement % 99.4 99
Number of agricultural insurance products of China Continent Insurance 979 39
Number of innovative agricultural insurance products developed by China Continent Insurance (Anhui Province aquatic feed project) 571 39

Description of consumer data protection and privacy policies, and how they are implemented and monitored.

Indicator Unit 2023 Report Pages
Amount of ship pollution liability insurance provided by China Continent Insurance billion RMB 3.77 34
Number of customer company representatives at China Re P&C Reinsurance Market Conference 2023 (13th) representatives 117 98
Number of online and offline publicity activities conducted for consumer awareness and education activities 4496 98
Number of original consumption risk alerts or 'case-based risk education' tweets released tweets 823 98

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2023 Report Pages
Cumulative premium of mandatory environmental pollution liability insurance business in Shenzhen and Hunan under China Re P&C million RMB 82 34
Cumulative reinsurance coverage for agricultural and rural insurance sector billion RMB 600 16
Cumulative risk protection for high-standard farmland construction by China Re P&C RMB 673000000 39
Cumulative risk protection for plantation, breeding and forestry industries billion RMB 77.6 16
Cumulative sum insured for engineering insurance (photovoltaic, wind power, hydropower and other projects) by China Continent Insurance RMB billion 46.1 35
Cumulative sum insured for enterprise property insurance (photovoltaic, wind power, hydropower and other enterprises) by China Continent Insurance RMB billion 287.6 35
Cumulative sum insured for risks of Chinese interests abroad (CIA) by China Re P&C billion RMB 130.193 59
Cumulative sum insured for risks of Chinese interests abroad by China Continent Insurance billion RMB 287.3 59
Major technical equipment insurance - coverage amount (China Continent Insurance) RMB billion 86.58 17
Major technical equipment insurance - projects covered (China Continent Insurance) projects 32 17
Share of political violence insurance projects where company served as chief insurer projects more than 60% 57
Underwriting capacity for energy storage facilities million RMB 100 36
Weighted average return on equity % 6.22 83

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2022 2023 Report Pages
Engineering insurance for Sichuan-Tibet Railway, East-West Axis of Xiong'an and other projects - coverage amount (China Continent Insurance) RMB billion 140 17
Engineering risk protection for related projects (China Continent Insurance) projects 929 17
Number of photovoltaic, wind power, hydropower and other enterprises provided property risk protection by China Continent Insurance's enterprise property insurance 8004 35
Number of photovoltaic, wind power, hydropower and other projects provided construction risk protection by engineering insurance 929 35
Number of power trading centres covered by performance bond insurance 22 36
Number of risk inspections under nuclear insurance for nuclear power plants 15 41
Number of risk reduction suggestions provided to domestic nuclear power operators 1200 41
Power transactions covered by performance bond insurance billion kWh 35 36
Risk coverage for metro lines construction (China Re P&C) kilometres 821.5 17
Shipping pollution liability insurance (China Continent Insurance) RMB billion 3.77 17
Wind power operation insurance projects (China Re P&C) projects over 100 17

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2017 2018 2019 2020 2021 2022 2023 Report Pages
Assisted the sale of product made in poverty-stricken areas million RMB Over 1.69 51
Ceded insurance projects - people served (China Re Life) people 127650000 17
Ceded insurance projects - risk protection provided (China Re Life) over RMB15 trillion 17
Ceded insurance projects participation (China Re Life) projects 128 17
Comprehensive insurance for new energy vehicles million vehicles 7.2 10
Hydroelectric projects insured (China Re P&C) projects hundreds 17
Insurance coverage for under-construction metro, light rail, railway and other projects (China Continent Insurance) projects 85 17
Insurance protection for green building insurance (China Continent Insurance, Beijing, Ningbo, Qingdao) million RMB 66.05 38
Insurance revenue billion RMB 897.55 83
Insured amount of IDI projects underwritten by China Continent Insurance billion RMB 114.7 64
Loans provided for Lamian industry recovery loans 269 52
Number of 'Belt and Road' projects projects 418 57
Number of 'Hui Min Bao' reinsurance projects supported by China Re Life projects 128 61
Number of childbirth consolations provided by China Re AMC 2 94
Number of company-level representatives at China Re P&C Reinsurance Market Conference 2023 (13th) representatives 39 98
Number of condolences for death of family members of Labour Union members by China Re AMC 3 94
Number of consumers reached by risk education tweets million consumers 40.88 98
Number of electronic files for seriously ill employees and their families established by China Re AMC 6 94
Number of employees and their families covered by consolation activities during Spring Festival 2023 (China Continent Insurance) 370 94
Number of employees watching the China Continent Cup men’s 5-A-side basketball match employees 4000 95
Number of health insurance products for people’s livelihood protection developed and implemented by China Re Life products 29 61
Number of individual businesses compensated by Hui Shang Bao (Shanxi Province) individual businesses 15268 67
Number of individual businesses served by Hui Shang Bao (Shanxi Province) individual businesses 3000000 67
Number of marriage consolations provided by China Re AMC 2 94
Number of new high-rise residential buildings in shantytown renovation project buildings 9 67
Number of political violence insurance projects underwritten as chief insurer projects 20 57
Number of provinces with government projects by China Continent Insurance provinces 23 61
Number of representatives attending China Re P&C Reinsurance Market Conference 2023 (13th) representatives 152 98
Number of sub-crops covered by planting insurance (China Continent Insurance) sub-crops 92494300 38
Number of sub-farmers covered by aquaculture insurance (China Continent Insurance) sub-farmers 91200 38
Number of sub-farmers covered by forestry insurance (China Continent Insurance) sub-farmers 91200 38
Number of sub-farmers covered by planting insurance (China Continent Insurance) sub-farmers 1919600 38
Number of teams in the China Continent Cup men’s 5-A-side basketball match teams 29 95
Number of units participating in the China Continent Cup men’s 5-A-side basketball match units 30 95
Number of village officials 4 51
People Benefiting Insurance projects - cities involved (China Re P&C) cities 57 17
People Benefiting Insurance projects - people covered (China Re P&C) people 100000000 17
People Benefiting Insurance projects - provinces and direct controlled municipalities (China Re P&C) provinces and direct controlled municipalities 26 17
People Benefiting Insurance projects participation (China Re P&C) projects 70 17
Survey of farmhouse losses completed for affected farmers in earthquake-stricken areas of Gansu Province and Xunhua County in Qinghai Province farmers 12000 68
Underwriting Effect of Anti-return to Poverty Insurance - Covering households lifted out of poverty, households on the verge of poverty, households entitled to subsistence allowances, ultra-poor households and disabled individuals (excluding noodle workers) in Xunhua County persons 26240 53
Underwriting Effect of Anti-return to Poverty Insurance - Households lifted out of poverty, households on the verge of poverty, households entitled to subsistence allowances, ultra-poor households and disabled individuals totaling 26240 people and 52041 noodle workers in Xunhua County persons 78281 53
Underwriting Effect of Anti-return to Poverty Insurance - Households lifted out of poverty, households on the verge of poverty, households receiving five guarantees, households entitled to subsistence allowances, and disabled individuals totaling 16709 people and 30000 noodle workers in Xunhua County persons 46709 53
Underwriting Effect of Anti-return to Poverty Insurance - Including households lifted out of poverty, households on the verge of poverty, households entitled to subsistence allowances, ultra-poor households and disabled individuals totaling 24594 people and 30000 noodle workers in Xunhua County persons 54594 53
Underwriting Effect of Anti-return to Poverty Insurance - Poor households in Dazhuang Village, Qingshui Township, registered poor households and households on the verge of poverty in Xunhua County persons 10889 53
Underwriting Effect of Anti-return to Poverty Insurance - Poor households in Dazhuang Village, Qingshui Township, registered poor households in Xunhua County, women, children and students in Qingshui Township persons 11293 53
Underwriting Effect of Anti-return to Poverty Insurance - Registered poor households, households on the verge of poverty, households receiving five guarantees, households entitled to subsistence allowances, and disabled individuals, totaling 16076 people; and 22000 students and 30000 noodle workers in Xunhua County persons 68076 53
Year-on-year increase of people served under 'Healthy China' strategy % 78.5 61

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2022 2023 Report Pages
Amount of RMB spent on consolation activities during Spring Festival 2023 (China Continent Insurance) million RMB 1.65 94
China Re P&C reinsurance contract coverage in grain-producing counties counties 826 16
China Re P&C reinsurance contract coverage in major grain-producing provinces provinces 13 16
Compensated assistance funds in the form of 'lamian loans' thousand RMB 1805 16
Compensation amount paid by Hui Shang Bao (Shanxi Province) RMB 47109100 67
Compensation funds for accident insurance in Xunhua County, Qinghai Province million RMB 89 52
Compensation paid for Typhoon 'Doksuri' million RMB 130 68
Compensation paid for Typhoon 'Saola' and Typhoon 'Haikui' million RMB 58 68
Final dividend distributed to shareholders billion RMB 17.84 83
Insurance amount provided (China Continent Insurance) RMB billion 889.9 17
Introduced free assistance funds million RMB 1.2154 51
Introduced paid assistance fund 'Lamian Loan' million RMB 51.805 51
Investment in assistance million RMB 8 51
Number of SMEs served by China Re SMEs 3720000 67
Number of employees participating in the China Continent Cup men’s 5-A-side basketball match employees 330 95
Number of families provided housing in shantytown renovation project families 716 67
Number of livestock (poultry) covered by aquaculture insurance (China Continent Insurance) head 210100 38
Number of people covered by China Continent Insurance in 2023 people 97520000 61
Number of people served by China Re Life under 'Hui Min Bao' reinsurance projects people 127650000 61
Number of people served under China Re’s 'Healthy China' strategy people 210000000 61
Number of retired employees welcomed by China Re AMC 5 94
Poverty alleviation officials covered by consolation activities during Spring Festival 2023 (China Continent Insurance) 19 94
Sum insured in respect of science and technology innovation RMB 430000000000 34
Sum insured in respect of serving green development RMB 3100000000000 34
Sum insured serving rural revitalisation billion RMB 705.15 38
Uncompensated assistance funds in Xunhua County million RMB 8 16
Uncompensated assistance funds introduced in Xunhua County thousand RMB 1215.4 16

The types of emissions and respective emissions data.

Standard Indicator Unit 2023
NOâ‚“ Emissions tons 910000
SOâ‚“ Emissions tons 1050000

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2023
Direct GHG Emissions (Scope 1) tons of CO2 equivalent 7074.21
Indirect Energy Emissions (Scope 2) tons of CO2 equivalent 44468.47
Total GHG Emissions tons of CO2 equivalent 51542.68
Total GHG Emissions Intensity (By Revenue) kg per RMB10000 4.71

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2022 2023
Hazardous Waste (Electronic and IT Equipment) set 4013 6670
Hazardous Waste (Used Batteries) piece 7579 5262

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Non-Hazardous Waste (Kitchen Waste) ton 968.33 652.4 481.63
Non-Hazardous Waste (Office Waste) ton 2160.53 1990.52 1887.9

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2023
GHG Emissions Reduction Percentage Compared to Last Year % -4.39

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Comprehensive Energy Consumption Intensity (By Revenue) kg 1.06
Energy Consumption Intensity (By Revenue) kg 1.06
Gasoline Consumption L 4640283.15 3449228.92 2999838.43
Natural Gas Consumption m3 688837 145923 256142.3
Purchased Electricity kWh 51537105.71 46488311 45648108.95
Purchased Heating GJ 95981.76 78899.52 72919.11
Total Energy Consumption tons of standard coal 11638.94

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2021 2022 2023
Water Consumption ton 673773 513095.16 609607.78
Water Consumption Intensity (By Revenue) kg 35.11
Water Consumption in Office ton 2165

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2023
Electricity Usage Reduction Compared to Last Year kWh 100000
Energy Consumption Reduction Compared to Last Year kWh 100000
Energy Consumption Reduction Percentage Compared to Last Year % 5.5

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2021 2022 2023
Packaging Material Consumption (Paper) kg 411572.85 336279.03 309241.98

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2023
Number of Contractors employees 28669
Number of Employees Aged 30-50 employees 15021
Number of Employees Aged Above 50 employees 2349
Number of Employees Aged Below 30 employees 11299
Number of Employees in Mainland China employees 28094
Number of Employees in Overseas employees 575
Number of Female Employees employees 13890
Number of General Employees employees 27789
Number of Interns employees 94
Number of Male Employees employees 14779
Number of Middle Management Employees employees 783
Number of Senior Management Employees employees 97
Number of Temporary Workers employees 20766
Number of Total Employees employees 50015
Percentage of Employees Aged 30-50 % 30.03
Percentage of Employees Aged Above 50 % 4.7
Percentage of Employees Aged Below 30 % 22.6
Percentage of Employees in Mainland China % 56.17
Percentage of Employees in Overseas % 1.15
Percentage of Female Employees % 27.78
Percentage of Male Employees % 29.57

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit
Turnover Rate of Employees Aged 30-50 %
Turnover Rate of Employees Aged Above 50 %
Turnover Rate of Employees in Mainland China %
Turnover Rate of Employees in Overseas %
Turnover Rate of Female Employees %
Turnover Rate of Male Employees %

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2023
Number of Work-related Fatalities 2

Lost days due to work injury.

Standard Indicator Unit 2023
Lost Days Due to Work-related Injuries workdays 1481

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2023
Percentage of Employees Trained % 16.4

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2023
Average Training Hours per Employee hours 63

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Standard Indicator Unit 2022
Number of Recalled Products for Safety and Health Reasons defects 25000

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2023
Number of Products and Service Related Complaints 98

Description of practices relating to observing and protecting intellectual property rights.

Standard Indicator Unit 2023
Accumulative Number of Patent Applications 58
Number of Invention Patents 8
Number of Patents Granted 8

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Standard Indicator Unit 2023
Number of Concluded Corruption Lawsuits Refer to public judicial information

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit
Number of People Participated in Ethical Standards and Anti-corruption Training persons

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2023
Donations to Disaster Relief Contributions to Public Welfare million RMB 130
Investment in Education Donation thousand students 1.8
Investment in Targeted Poverty Alleviation million RMB 8
Total Cash Donations million RMB 8
Total In-kind Donations students 1800
Total Public Welfare Donations million RMB 8
Total Social Investment million RMB 8